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Become A Human Resources Administrative Assistant

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Working As A Human Resources Administrative Assistant

  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Interacting With Computers
  • Performing Administrative Activities
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $38,100

    Average Salary

What Does A Human Resources Administrative Assistant Do

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization’s records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants’ questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates’ résumés for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers’ reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

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How To Become A Human Resources Administrative Assistant

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Human Resources Administrative Assistant jobs

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Human Resources Administrative Assistant Career Paths

Human Resources Administrative Assistant
Human Resource Specialist Recruiter Human Resources Manager
Corporate Human Resources Manager
8 Yearsyrs
Human Resources Coordinator Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Human Resources Manager Regional Human Resources Manager Director Of Human Resources
Director Of Human Resources Operations
11 Yearsyrs
Human Resource Specialist Human Resources Analyst Human Resources Generalist
Employee Relations Manager
6 Yearsyrs
Benefit Specialist Account Manager Human Resources Coordinator
Head Of Human Resources
9 Yearsyrs
Office Administrator Human Resource Specialist Human Resources Supervisor
Human Resources Administration Manager
6 Yearsyrs
Human Resources Assistant Human Resources Coordinator
Human Resources Business Partner
10 Yearsyrs
Recruiting Coordinator Technical Recruiter Human Resources Coordinator
Human Resources Contractor
9 Yearsyrs
Recruiter Executive Recruiter Human Resources Coordinator
Human Resources Generalist/Manager
6 Yearsyrs
Office Manager Human Resources Coordinator
Human Resources Lead
8 Yearsyrs
Human Resources Coordinator Human Resources Generalist
Human Resources Manager
7 Yearsyrs
Benefit Specialist Human Resource Specialist Human Resources Generalist
Human Resources Recruiter/Manager
7 Yearsyrs
Office Administrator Human Resources Assistant Human Resources Generalist
Human Resources Team Leader
5 Yearsyrs
Recruiting Coordinator Recruiter Human Resources Manager
Human Resources Vice President
8 Yearsyrs
Human Resources Generalist Senior Human Resources Generalist Human Resources Manager
Regional Human Resources Manager
8 Yearsyrs
Human Resources Manager Director Of Human Resources
Senior Director Human Resources
13 Yearsyrs
Recruiter Operations Manager Human Resources Coordinator
Senior Human Resources Administrator
6 Yearsyrs
Office Manager Human Resources Assistant Human Resources Coordinator
Senior Human Resources Consultant
9 Yearsyrs
Human Resources Assistant Human Resources Generalist
Senior Human Resources Generalist
7 Yearsyrs
Human Resources Generalist Human Resources Manager
Senior Human Resources Manager
9 Yearsyrs
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Average Length of Employment
Benefits Assistant 2.5 years
Top Employers Before
Secretary 3.6%
Internship 2.8%
Cashier 2.8%
Top Employers After
Recruiter 3.0%

Human Resources Administrative Assistant Demographics

Gender

Female

87.8%

Male

10.0%

Unknown

2.2%
Ethnicity

White

76.5%

Hispanic or Latino

13.7%

Asian

7.5%

Unknown

1.6%

Black or African American

0.6%
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Languages Spoken

Spanish

67.8%

French

4.7%

Portuguese

2.9%

German

2.9%

Mandarin

2.7%

Italian

2.5%

Chinese

2.3%

Vietnamese

1.8%

Arabic

1.8%

Russian

1.6%

Japanese

1.6%

Cantonese

1.4%

Hindi

1.2%

Carrier

1.2%

Korean

0.8%

Hebrew

0.8%

Hmong

0.6%

Malay

0.4%

Nepali

0.4%

Filipino

0.4%
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Human Resources Administrative Assistant Education

Schools

University of Phoenix

28.3%

Strayer University

9.7%

Liberty University

5.5%

Houston Community College

4.3%

American InterContinental University

4.3%

University of Maryland - University College

4.0%

Southern New Hampshire University

3.9%

Ashford University

3.7%

Kaplan University

3.6%

Capella University

3.6%

San Jose State University

3.5%

Webster University

3.5%

University of Houston

3.3%

Grand Canyon University

3.2%

Villanova University

2.9%

Northern Virginia Community College

2.6%

Temple University

2.5%

Walden University

2.5%

George Mason University

2.5%

Saint Leo University

2.5%
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Majors

Business

33.8%

Human Resources Management

19.0%

Psychology

7.2%

Health Care Administration

4.6%

Accounting

4.5%

Management

4.1%

Communication

3.6%

Criminal Justice

2.6%

Liberal Arts

2.2%

General Studies

2.1%

Sociology

2.1%

Legal Support Services

2.0%

Marketing

1.9%

English

1.8%

Education

1.7%

Nursing

1.5%

Medical Assisting Services

1.4%

Political Science

1.4%

Computer Science

1.2%

Secretarial And Administrative Science

1.2%
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Degrees

Bachelors

41.7%

Other

23.9%

Associate

13.6%

Masters

12.7%

Certificate

5.9%

Diploma

1.4%

Doctorate

0.4%

License

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Human Resources Administrative Assistant Salaries

Job Title Company Location Start Date Salary
HR Administrative Assistant Indiana Conference of SDA Carmel, IN Jan 07, 2016 $40,000
Administrative Assistant/Human Resources/Payroll M Alliance Health of Quincy, Inc. Quincy, MA Sep 10, 2011 $35,000
Human Resources Administrative Assistant Volunteers of America Massachusetts, Inc. Plainville, MA Feb 29, 2016 $33,079
Human Resources Administrative Assistant Volunteers of America Massachusetts, Inc. Plainville, MA Mar 09, 2016 $33,079

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Top Skills for A Human Resources Administrative Assistant

WeeklyPayrollPersonnelFilesProceduresHumanResourcesDepartmentDataEntryBackgroundChecksEnsureComplianceCustomerServiceSafetyI-9TravelArrangementsOfficeSuppliesTemporaryFmlaHrisADPExpenseReportsEmploymentVerificationsPhoneCallsSpecialProjects

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Top Human Resources Administrative Assistant Skills

  1. Weekly Payroll
  2. Personnel Files
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Processed weekly payroll, including daily exceptions report, ensuring all store employees were paid on time and correctly.
  • Audited new personnel files to verify medical and satisfaction of coverage criteria.
  • Assist employees and management with inquiries relating to human resources programs, policies and procedures, payroll and benefits.
  • Assisted the Human Resources Department of a 400 employee, architectural glass fabrication, manufacturing facility.
  • Assisted in the set-up and data entry of electronic checking payment accounts from previous clientele and new clientele.

Top Human Resources Administrative Assistant Employers

Human Resources Administrative Assistant Videos

How to Get an Entry Level HR Job

A Day in the Life - HR Manager

Career Advice on becoming a Human Resources Manager by Jennifer C (Full Version)

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