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What does a human resources administrative assistant do?

Updated January 8, 2025
7 min read
Quoted expert
Denise Barton
What does a human resources administrative assistant do

A human resources administrative assistant is responsible for performing administrative tasks such as gathering and processing necessary documentation, preparing timely reports and evaluations, arranging schedules, maintaining and monitoring record databases, and responding to inquiries. Aside from assisting human resource officers in their tasks, they can also lend a hand in screening and training new workforce members. Furthermore, because a human resources administrative assistant holds the employee database, they need to coordinate with other departments and employees to ensure that everyone receives what is needed.

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Human resources administrative assistant responsibilities

Here are examples of responsibilities from real human resources administrative assistant resumes:

  • Manage unemployment verification process and enter employee changes into PeopleSoft.
  • Labor hours, PTO, accident reports and training records are all track through data entry and issuance of reports.
  • Handle and make necessary changes to payroll processes/system daily by using KRONOS.
  • Enter and balance payroll, certify payroll and send ACH file to bank.
  • Assist with the instruction and training of new associates regarding KRONOS punches, attendance policies, and payroll incentive programs.
  • Submit employment of identification per e-verify.
  • Coordinate insurance deductions and enter data into ADP.
  • Produce statistical analysis for EEO reporting and tracking.
  • Address employee and management questions regarding paycheck discrepancies or PTO availability.
  • Perform reconciliation of payroll information in HRIS system guaranteeing accurate financial information.
  • Finalize and approve department records for submission to ADP for bi-weekly payroll preparation.
  • Enter and update a variety or personnel information on the computer following establish HRIS guidelines
  • Conduct benefits administration for unemployment, worker's compensation and FMLA benefit- eligible employees.
  • Analyze patient record information and effectively present the material in PowerPoint presentations for the hospital administrative staff.
  • Provide operational analysis of projects, coordinate meetings, PowerPoint presentations, and project cost analyses and databases.

Human resources administrative assistant skills and personality traits

We calculated that 11% of Human Resources Administrative Assistants are proficient in Customer Service, Data Entry, and Background Checks. They’re also known for soft skills such as Detail oriented, Interpersonal skills, and Communication skills.

We break down the percentage of Human Resources Administrative Assistants that have these skills listed on their resume here:

  • Customer Service, 11%

    Provided administrative support/customer service associated with department operations.

  • Data Entry, 10%

    Served as a data entry specialist by reviewing student information from different forms/resources and compiling data into spreadsheets.

  • Background Checks, 7%

    Surrendered required information to appropriate vendors in order to obtain security background checks on applicants prior to hiring process.

  • PowerPoint, 5%

    Performed administrative duties for various managers including typing Red-Letter reports, preparing PowerPoint presentations, maintaining their calenders and schedules.

  • HRIS, 4%

    Provided support for Corporate Companies - salary/benefits/administrative; HRIS system for employee data base record maintenance.

  • Travel Arrangements, 4%

    Managed correspondence, time reporting, travel arrangements, bill voucher preparation, calendar/conference planning, and other various administrative responsibilities.

Most human resources administrative assistants use their skills in "customer service," "data entry," and "background checks" to do their jobs. You can find more detail on essential human resources administrative assistant responsibilities here:

Detail oriented. One of the key soft skills for a human resources administrative assistant to have is detail oriented. You can see how this relates to what human resources administrative assistants do because "specialists must pay attention to detail when evaluating applicants’ qualifications, doing background checks, maintaining records of an employee grievance, and ensuring that a workplace complies with labor standards." Additionally, a human resources administrative assistant resume shows how human resources administrative assistants use detail oriented: "perform i-9 audits prepare new hire/terminations packages and oriented employees manage pre-employment medical and drug screen, and background investigations"

Interpersonal skills. Another soft skill that's essential for fulfilling human resources administrative assistant duties is interpersonal skills. The role rewards competence in this skill because "specialists continually interact with others and must be able to converse and connect with people from varied backgrounds." According to a human resources administrative assistant resume, here's how human resources administrative assistants can utilize interpersonal skills in their job responsibilities: "badge visitors upon arrival at front desk excellent interpersonal, communication and customer service skills. "

Communication skills. This is an important skill for human resources administrative assistants to perform their duties. For an example of how human resources administrative assistant responsibilities depend on this skill, consider that "listening and speaking skills are essential for human resources specialists." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a human resources administrative assistant: "maintained office operations by receiving and distributing communications; handled customer complaints, maintained supplies, organized paperwork, etc. ".

See the full list of human resources administrative assistant skills

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Human Resources Administrative Assistant Resume
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Human Resources Administrative Assistant Resume
Human Resources Administrative Assistant Resume
Human Resources Administrative Assistant Resume
Human Resources Administrative Assistant Resume
Human Resources Administrative Assistant Resume
Human Resources Administrative Assistant Resume
Human Resources Administrative Assistant Resume
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Human Resources Administrative Assistant Resume
Human Resources Administrative Assistant Resume
Human Resources Administrative Assistant Resume

Compare different human resources administrative assistants

Human resources administrative assistant vs. Administrative support

Administrative support specialists provide different types of governmental assistance. They carry out varied clerical duties in almost all industries. Most of these duties revolve around supervising and distributing information within an organization. This typically includes taking memos, answering phone calls, and managing, storing, and organizing files. They are also responsible for receiving and sending correspondence and greeting customers and clients. Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others.

We looked at the average human resources administrative assistant salary and compared it with the wages of an administrative support. Generally speaking, administrative supports are paid $648 higher than human resources administrative assistants per year.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both human resources administrative assistant and administrative support positions are skilled in customer service, data entry, and background checks.

These skill sets are where the common ground ends though. The responsibilities of a human resources administrative assistant are more likely to require skills like "hris," "i-9," "reference checks," and "open enrollment." On the other hand, a job as an administrative support requires skills like "payroll," "phone calls," "patients," and "excellent organizational." As you can see, what employees do in each career varies considerably.

Administrative supports earn the highest salaries when working in the technology industry, with an average yearly salary of $40,623. On the other hand, human resources administrative assistants are paid more in the technology industry with an average salary of $39,077.On average, administrative supports reach similar levels of education than human resources administrative assistants. Administrative supports are 0.5% more likely to earn a Master's Degree and 0.3% more likely to graduate with a Doctoral Degree.

Human resources administrative assistant vs. Administrative internship

Administrative interns are entry-level professionals providing administrative support in organizations. The interns are responsible for the improvement of their knowledge of administrative works. They should learn skills such as the company's technology, time management, detail-orientation, and written and verbal communication. They arrange appointments, executive travel, and meetings. It is also part of their job to prepare and edit reports, emails, memos, and letters. They even do clerical jobs.

Administrative internship positions earn higher pay than human resources administrative assistant roles. They earn a $1,757 higher salary than human resources administrative assistants per year.A few skills overlap for human resources administrative assistants and administrative interns. Resumes from both professions show that the duties of each career rely on skills like "data entry," "powerpoint," and "travel arrangements. "

Each career also uses different skills, according to real human resources administrative assistant resumes. While human resources administrative assistant responsibilities can utilize skills like "customer service," "background checks," "hris," and "i-9," administrative interns use skills like "healthcare," "administrative intern," "financial statements," and "windows."

On average, administrative interns earn a higher salary than human resources administrative assistants. Some industries support higher salaries in each profession. Interestingly enough, administrative interns earn the most pay in the government industry with an average salary of $39,355. Whereas human resources administrative assistants have higher pay in the technology industry, with an average salary of $39,077.In general, administrative interns achieve higher levels of education than human resources administrative assistants. They're 5.5% more likely to obtain a Master's Degree while being 0.3% more likely to earn a Doctoral Degree.

What technology do you think will become more important and prevalent for human resources administrative assistants in the next 3-5 years?

Denise BartonDenise Barton LinkedIn profile

Senior Professor of Human Resources, Wake Technical Community College

The most important technologies to use in the next 3-5 years, for all HR professionals, include collaborative technologies that allow teamwork, social media platforms that communicate an organization's branding and facilitate stakeholder connection, and artificial intelligence making recruiting, retention, and training automated so that HR personnel can focus on strategic tasks.

Human resources administrative assistant vs. Human resources internship

A human resources intern is responsible for assisting the human resources department in daily operations under a direct supervisor. Duties of a human resources intern include reviewing job postings and qualifications, updating employees' information in the database, scheduling candidate interviews, responding to employees' concerns, processing payroll disputes, and reiterating the company's policies and procedures. A human resources intern must be detail-oriented and a fast-learner and display excellent communication and organizational skills to be familiarized with the management operations.

On average scale, human resources interns bring in lower salaries than human resources administrative assistants. In fact, they earn a $4,342 lower salary per year.Using the responsibilities included on human resources administrative assistants and human resources interns resumes, we found that both professions have similar skill requirements, such as "customer service," "data entry," and "background checks.rdquo;

The required skills of the two careers differ considerably. For example, human resources administrative assistants are more likely to have skills like "travel arrangements," "office equipment," "expense reports," and "word processing." But a human resources internship is more likely to have skills like "resources intern," "internship program," "payroll," and "phone screens."

Human resources interns earn the best pay in the manufacturing industry, where they command an average salary of $37,766. Human resources administrative assistants earn the highest pay from the technology industry, with an average salary of $39,077.human resources interns typically earn similar educational levels compared to human resources administrative assistants. Specifically, they're 3.9% more likely to graduate with a Master's Degree, and 0.3% more likely to earn a Doctoral Degree.

Human resources administrative assistant vs. Administrative staff

As the administrative staff, they primarily provide administrative and secretarial support for the department. Typically, they do report-writing, filing and scheduling, and payroll. They plan department weekly meetings, schedule conference calls, and work on solving administrative related concerns and issues. They do a complex task that involves multi-tasking from the preparation of department reports, analyzing data, and finding solutions. It is a requirement to be an experienced, collaborator, and trained cross-functional communicator. Moreover, other duties will include scheduling company-initiated activities, meetings, and events.

Administrative staff typically earn higher pay than human resources administrative assistants. On average, administrative staff earn a $40,057 higher salary per year.While their salaries may vary, human resources administrative assistants and administrative staff both use similar skills to perform their duties. Resumes from both professions include skills like "powerpoint," "travel arrangements," and "administrative tasks. "Each job also requires different skills to carry out their responsibilities. A human resources administrative assistant uses "customer service," "data entry," "background checks," and "hris." Administrative staff are more likely to have duties that require skills in "payroll," "personnel actions," "financial reports," and "scheduling appointments. "In general, administrative staff earn the most working in the professional industry, with an average salary of $73,642. The highest-paying industry for a human resources administrative assistant is the technology industry.In general, administrative staff hold similar degree levels compared to human resources administrative assistants. Administrative staff are 3.7% more likely to earn their Master's Degree and 1.3% more likely to graduate with a Doctoral Degree.

Types of human resources administrative assistant

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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