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Human resources analyst skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Laura McCloud Ph.D.,

J. Adam Shoemaker Ph.D.

Below we've compiled a list of the most critical human resources analyst skills. We ranked the top skills for human resources analysts based on the percentage of resumes they appeared on. For example, 10.8% of human resources analyst resumes contained hris as a skill. Continue reading to find out what skills a human resources analyst needs to be successful in the workplace.

15 human resources analyst skills for your resume and career

1. HRIS

Here's how human resources analysts use hris:

Provided project plans with high-level recommendations for improvement opportunities to the HRIS department and senior management teams.
Lead various HRIS initiatives including developing HR dashboards and metrics and implementing functional headcount reporting.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how human resources analysts use customer service:

Handled escalated calls from customers using professionalism and excellent customer service skills to arrive at a prompt and accurate resolution.
Provided extensive relationship management and superior customer service as Department Benefits Representative, coordinating high volume of health and benefits enrollments

3. PowerPoint

Here's how human resources analysts use powerpoint:

Developed and delivered an actively engaging PowerPoint presentation to explain findings and present recommendation to key Visiting Angel staff.
Created an interactive structured interview development and interviewer training presentation by integrating PowerPoint with Word and speech software.

4. Data Analysis

Here's how human resources analysts use data analysis:

Provided administrative oversight for all Disability Programs including FMLA, STD, and LTD utilizing electronic data analysis.
Performed salary data analysis for large compensation projects increasing exposure of job positions top job market share.

5. Data Integrity

Data integrity denotes the consistency or accuracy validation of data in the whole lifecycle of data. It ensures the security of traceability and search-ability of all data in a person's device to the source.

Here's how human resources analysts use data integrity:

Conducted periodic, comprehensive audits and analysis of employee data, ensuring data integrity and making appropriate corrections/updates when necessary.
Participate in data retrieval and data integrity validation and cleanup for internal, external and compliance audits.

6. Process Improvement

Here's how human resources analysts use process improvement:

Developed a comprehensive set of metrics, including: synthesizing data, providing recommendations for process improvements with cost analysis.
Analyzed and implemented solutions and process improvements including but not limited to employment, compensation, benefits and performance management.

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7. Performance Management

Here's how human resources analysts use performance management:

Provided global system administration support including, full system configuration: LMS and Performance Management System supporting talent initiatives of HR.
Defined, implemented and managed ongoing use of LMS and Performance Management system, maximizing functionality while providing efficient business processes.

8. Excellent Interpersonal

Here's how human resources analysts use excellent interpersonal:

Maintain reputation as first choice of directors and managers for presenting and facilitating, particularly for topics requiring excellent interpersonal skills.
Have considerable knowledge of principles and practices of personnel administration, effective oral and written communication skills and excellent interpersonal skills.

9. Management System

A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.

Here's how human resources analysts use management system:

Maintained filing management system, electronic communication tools across campuses and organizations, and processed teaching credentialing documents.
Served as a learning management system administrator responsible for maintaining training records and adding online content.

10. SQL

Here's how human resources analysts use sql:

Developed specifications for modification to JCS tables maintained on SQL server and coordinated with systems administrator for those modifications.
Optimized SQL and stored procedures for data warehouse and interfaces, gathered requirements and authored technical specifications.

11. Payroll System

Here's how human resources analysts use payroll system:

Ensured the timely and accurate processing of regular/off-cycle checks using PeopleSoft Payroll System.
Worked exclusively with SAP payroll system Identified development opportunities and succession gaps.

12. Business Process

A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.

Here's how human resources analysts use business process:

Collaborated with functional users and technical resources to develop and redesign business processes that align with the delivered functionality within PeopleSoft.
Reviewed manual business processes, suggested alternative business solutions and implemented approved alternatives to automate processes and improve quality audits.

13. Visualization

Here's how human resources analysts use visualization:

Provided insight and data visualization to company executives and strategic partners for critical decision- making.
Developed visualization dashboards for the Quality department using Tableau business intelligence software.

14. PeopleSoft

Here's how human resources analysts use peoplesoft:

Manage initiative to simplify PeopleSoft Manager Self Service tools to improve usability and HR data accuracy.
Developed and tested classes/roles/permission lists, created user accounts and troubleshoot PeopleSoft security issues.

15. Shared Services

Here's how human resources analysts use shared services:

Create operational metrics to measure Shared Services operating performance to show trending and quantify inefficiencies.
Developed and managed several project initiatives crucial to daily operations through our Shared Services model.

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What skills help Human Resources Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on human resources analyst resumes?

Laura McCloud Ph.D.

Associate Professor of Sociology, Pacific Lutheran University

I think the pandemic will prioritize people's ability to work independently and to collaborate virtually. I don't fully believe we'll see the end of offices that some people are speculating, but we will see an increase in virtual work for many professions. Students who can communicate effectively in-person and online will be at an advantage when trying to get a job. I think experience with collaborative software will also benefit them. While they are missing out on some of the advantages of face-to-face learning, online learning gives students many opportunities for building digital communication skills.

What hard/technical skills are most important for human resources analysts?

J. Adam Shoemaker Ph.D.

Associate Professor of Management & Human Resources, Saint Leo University

Even though these skills are much more trainable, it helps if HR professionals are familiar with HR information systems.
There are too many to name them all here (sorry, no free advertising)! It would be difficult for a candidate to be familiar with every platform a company might use for their HRIS, but it is good to know that they generally work in the same ways.
If the company asks if you have experience with a particular platform that you have never heard of, always be truthful but still be ready to ask intelligent questions about it: "I'm not too familiar with that platform, but I'd be curious to know about your employees' experiences with it. How long have you been using it, and how robust is the self-service interface?"

What soft skills should all human resources analysts possess?

J. Adam Shoemaker Ph.D.

Associate Professor of Management & Human Resources, Saint Leo University

FYI, soft skills are a lot more difficult to train than hard skills. This is part of the reason that there is so much demand for soft skills - for the most part, they need to be innate to the candidate.
Here again, communication comes up - and here, it is important to recognize that communication is much more than just telling people. A good communicator is a great listener. He knows when to speak his mind and when to wait and see what happens. She knows how to collaborate effectively with people and how to take action when needed.

What human resources analyst skills would you recommend for someone trying to advance their career?

Dr. Michael Pasquale Ph.D.

Professor of Linguistics, Humanities Division Chair, Cornerstone University

Graduates should continue to develop expertise and fluency in their language learning and development. They should focus on developing language fluency in the career areas they are pursuing. For example, they should read extensively and listen to podcasts in their target language to understand the field and how to use the language fluently and effectively in those contexts.

What type of skills will young human resources analysts need?

Dwaine Turner Ph.D.

Assistant Professor, East Central University

Graduates will need to be multiculturally competent, have great interpersonal skills, and Telehealth exposure. Upcoming graduates will be faced with providing services to a diverse population that will be very challenging, as a result of the COVID-19 pandemic. The graduates will have to implore the usage of their interpersonal skill set to strengthen the therapeutic alliance between counselor and client relationship. Also, the new trend in the profession is virtual sessions, which can be awkward at times but very necessary with the current landscape of society. The graduate will have to be more creative when creating an environment that is therapeutic in a virtual meeting room to allow the client to emote/divulge sensitive information.

What technical skills for a human resources analyst stand out to employers?

Adam Smith Ph.D.

Bicentennial Professor, Associate Professor of Management, Enactus Sam Walton Fellow, Indiana University Kokomo

That varies by industry, employer, level, and position. Also, it depends on their approach to hiring and training. It is important that students research employers and industries that interest them. But overall, it may be skills such as decision-making, problem-solving, critical thinking, time management, and collaboration that remain vital. Going forward, effective communication, tech savviness, a positive view of change (as opportunity), and an openness to continuous learning may set people apart in organizations.

Do you want to know more?

List of human resources analyst skills to add to your resume

The most important skills for a human resources analyst resume and required skills for a human resources analyst to have include:

HRIS
Customer Service
PowerPoint
Data Analysis
Data Integrity
Process Improvement
Performance Management
Excellent Interpersonal
Management System
SQL
Payroll System
Business Process
Visualization
PeopleSoft
Shared Services
Life Insurance

Data Entry
Strong Problem-Solving
SharePoint
Background Checks
Kronos
Training Materials
Applicant Tracking Systems
Open Enrollment
HCM
User Acceptance
Labor Relations
Taleo
ADP
FLSA
FMLA
E-Verify

I-9
Test Scripts
Federal Laws
Training Programs
Exit Interviews
SME
Salary Surveys
Succession Planning
Benefits Administration
Resolution Support
EEO-1
Training Sessions
Collective Bargaining
Selection Process
Hr Administration
Develop User

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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