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Become A Human Resources Assistant

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Working As A Human Resources Assistant

  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Interacting With Computers
  • Performing Administrative Activities
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $36,982

    Average Salary

What Does A Human Resources Assistant Do

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization’s records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants’ questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates’ résumés for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers’ reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

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How To Become A Human Resources Assistant

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Do you work as a Human Resources Assistant?

Human Resources Assistant Jobs

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Human Resources Assistant Career Paths

Human Resources Assistant
Human Resource Specialist Recruiter Human Resources Manager
Corporate Human Resources Manager
8 Yearsyrs
Human Resources Coordinator Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Human Resources Manager Regional Human Resources Manager Director Of Human Resources
Director Of Human Resources Operations
11 Yearsyrs
Benefit Specialist Human Resource Specialist Human Resources Generalist
Employee Relations Manager
6 Yearsyrs
Payroll Specialist Payroll Manager Human Resources Coordinator
Head Of Human Resources
9 Yearsyrs
Recruiter Senior Human Resources Generalist Human Resources Supervisor
Human Resources Administration Manager
6 Yearsyrs
Accounts Payable Clerk Human Resources Coordinator
Human Resources Business Partner
10 Yearsyrs
Payroll Specialist Payroll Administrator Human Resources Coordinator
Human Resources Contractor
9 Yearsyrs
Specialist Account Manager Human Resources Coordinator
Human Resources Generalist/Manager
6 Yearsyrs
Human Resources Associate Human Resources Coordinator
Human Resources Lead
8 Yearsyrs
Human Resources Coordinator Human Resources Generalist
Human Resources Manager
7 Yearsyrs
Human Resources Associate Human Resource Specialist Human Resources Generalist
Human Resources Recruiter/Manager
7 Yearsyrs
Recruiting Coordinator Recruiter Human Resources Manager
Human Resources Vice President
8 Yearsyrs
Accounts Payable Clerk Billing Specialist Specialist
Operations Manager
7 Yearsyrs
Human Resources Generalist Senior Human Resources Generalist Human Resources Manager
Regional Human Resources Manager
8 Yearsyrs
Human Resources Manager Director Of Human Resources
Senior Director Human Resources
13 Yearsyrs
Specialist Operations Manager Human Resources Coordinator
Senior Human Resources Administrator
6 Yearsyrs
Recruiter Operations Manager Human Resources Coordinator
Senior Human Resources Consultant
9 Yearsyrs
Human Resource Specialist Human Resources Generalist
Senior Human Resources Generalist
7 Yearsyrs
Human Resources Generalist Human Resources Manager
Senior Human Resources Manager
9 Yearsyrs
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Do you work as a Human Resources Assistant?

Help others decide if this is a good career for them

Average Length of Employment
Top Employers Before
Internship 4.9%
Cashier 3.8%
Teller 3.0%
Secretary 3.0%
Recruiter 2.0%
Assistant 1.8%
Top Employers After
Recruiter 4.4%
Internship 1.9%
Cashier 1.7%

Do you work as a Human Resources Assistant?

Human Resources Assistant Demographics

Gender

Female

82.0%

Male

15.4%

Unknown

2.5%
Ethnicity

White

76.6%

Hispanic or Latino

13.4%

Asian

7.7%

Unknown

1.7%

Black or African American

0.7%
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Languages Spoken

Spanish

61.9%

French

8.2%

Mandarin

4.1%

Chinese

3.6%

Portuguese

3.1%

Italian

2.7%

German

2.3%

Arabic

1.7%

Hindi

1.7%

Russian

1.7%

Korean

1.5%

Cantonese

1.4%

Vietnamese

1.3%

Japanese

1.3%

Urdu

1.0%

Tagalog

0.8%

Greek

0.5%

Carrier

0.5%

Polish

0.5%

Hmong

0.3%
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Human Resources Assistant Education

Schools

University of Phoenix

25.5%

Strayer University

7.6%

Ashford University

6.3%

Liberty University

5.5%

University of Maryland - University College

4.9%

Southern New Hampshire University

4.6%

Webster University

4.3%

American InterContinental University

4.1%

Kaplan University

4.1%

Capella University

3.8%

Troy University

3.8%

Michigan State University

3.7%

Villanova University

3.3%

George Mason University

3.0%

University of Houston

2.9%

Northern Virginia Community College

2.6%

Pennsylvania State University

2.6%

Walden University

2.5%

Indiana Wesleyan University

2.4%

Grand Canyon University

2.4%
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Majors

Business

32.7%

Human Resources Management

22.6%

Psychology

6.9%

Management

4.4%

Communication

3.8%

Accounting

3.7%

Health Care Administration

3.2%

Criminal Justice

2.7%

Education

2.0%

General Studies

1.9%

Sociology

1.9%

Marketing

1.9%

English

1.9%

Liberal Arts

1.8%

Counseling Psychology

1.7%

Nursing

1.7%

Legal Support Services

1.3%

Medical Assisting Services

1.3%

Political Science

1.3%

Public Relations

1.2%
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Degrees

Bachelors

44.0%

Other

19.6%

Masters

18.1%

Associate

10.7%

Certificate

5.5%

Diploma

1.2%

Doctorate

0.7%

License

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Human Resources Assistant Salaries

Job Title Company Location Start Date Salary
Human Resources Assistant (OA) U.S. Department of Agriculture Beltsville, MD Oct 06, 2011 $68,712
Human Resources Assistant (OA) U.S. Department of Agriculture Beltsville, MD Jan 05, 2012 $66,630
Human Resources Assistant Western Arizona Regional Medical Center Bullhead City, AZ Apr 13, 2010 $64,697
Human Resources Assistant Charlotte Worthy Architects LLC New York, NY Mar 23, 2015 $60,000
Human Resources Assistant Korak Global Healthcare Services LLC. Washington, DC Jul 12, 2010 $52,175
Human Resources Assistant Korak Global Healthcare Services LLC. Washington, DC Jun 12, 2010 $52,175
Human Resources Assistant Korak Global Healthcare Services LLC. Washington, DC May 12, 2010 $52,175
Human Resources Assistant Charlotte Worthy Architects LLC New York, NY Dec 08, 2014 $50,000
Human Resources Assistant The Educe Group, Inc. Bethesda, MD Feb 01, 2011 $50,000
Human Resources Assistant Ubertal Inc. San Mateo, CA Sep 01, 2015 $49,837 -
$55,000
HR Assistant File-It Inc. Houston, TX Sep 10, 2015 $49,000 -
$63,590
Human Resources Assistant University of Massachusetts Boston Boston, MA Jul 20, 2014 $48,481
Human Resources Assistant First Call Nursing Services, Inc. Milpitas, CA May 27, 2008 $47,882
Human Resource Assistant Black Diamond Resort Co Healy, AK Sep 05, 2016 $47,174 -
$48,000
Human Resources Assistant Endeo USA, Inc. Buena Park, CA Jul 29, 2016 $43,722
Human Resources Assistant C.J. Maintenance Inc. Columbia, MD Jul 06, 2015 $43,389
Human Resources Assistant Lifelink Health Providers, Inc. Glendora, CA Dec 21, 2015 $42,390
Human Resources Assistant Ah 1130, Inc. Los Angeles, CA Sep 18, 2015 $42,390
Human Resources Assistant Charlotte Worthy Architects, LLC New York, NY Jul 26, 2013 $41,740
Human Resources Assistant Certified Skilled Nursing Services & Associates Dumfries, VA Jan 15, 2009 $41,000
Human Resources Assistant Rpm Revenue Drivers, LLC Orem, UT Oct 01, 2012 $40,133
Human Resources Assistant Marc Greenwich, CT Sep 13, 2011 $36,627
Human Resources Assistant CR Technologies Inc. Secaucus, NJ Dec 01, 2016 $36,000
Human Resources Assistant Green Box Na Green Bay, LLC De Pere, WI May 11, 2015 $36,000
HR Assistant Sriven Systems, Inc. Mountain View, CA Mar 19, 2010 $35,000
Human Resource Assistant 22Nd Century Technologies, Inc. McLean, VA Sep 15, 2013 $35,000
Human Resources Assistant Cobleskill Stone Products Inc. Cobleskill, NY Oct 01, 2012 $35,000
Global Resourcing Assistant Yurman Design Inc. New York, NY Jul 19, 2010 $35,000

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Top Skills for A Human Resources Assistant

PayrollProcessingPersonnelFilesProceduresAssistHumanResourcesBackgroundChecksDataEntryCustomerServiceI-9HrisSafetyFmlaTemporaryADPEmploymentVerificationsPersonnelRecordsAuditOpenEnrollmentReferenceChecksTerminationPaperworkJobDescriptions

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  1. Payroll Processing
  2. Personnel Files
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Provided administrative support to the Human Resources Director on all personnel matters and assists with payroll processing.
  • Processed all new hire paperwork and set up and maintenance of all personnel files.
  • Confer with management to develop or implement personnel policies or procedures.
  • Assist Human Resources Manager and Plant Manager with daily, weekly and monthly reports.
  • Called previous employers to verify information on applications, conducted background checks, fingerprinted applicants, and coordinated drug testing.

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Top Human Resources Assistant Employers