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Working As a Human Resources Assistant

  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Interacting With Computers
  • Performing Administrative Activities
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $35,000

    Average Salary

What Does A Human Resources Assistant Do

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization’s records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants’ questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates’ résumés for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers’ reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

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How To Become A Human Resources Assistant

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Human Resources Assistant Career Paths

Human Resources Assistant
Human Resources Coordinator Human Resources Generalist Human Resources Manager
Senior Human Resources Manager
9 Yearsyrs
Human Resources Coordinator Human Resources Generalist
Senior Human Resources Generalist
8 Yearsyrs
Human Resources Generalist Human Resources Manager
Regional Human Resources Manager
8 Yearsyrs
Human Resources Coordinator Executive Assistant Office Manager
Office Manager Of Human Resources
6 Yearsyrs
Benefit Specialist Human Resources Manager Director Of Human Resources
Senior Director Human Resources
13 Yearsyrs
Human Resource Specialist Benefit Specialist
Benefits Manager
8 Yearsyrs
Recruiter Senior Recruiter
Talent Acquisition Manager
9 Yearsyrs
Human Resource Specialist Human Resources Consultant
Senior Human Resources Consultant
9 Yearsyrs
Human Resource Specialist Recruiter Senior Recruiter
Staffing Manager
5 Yearsyrs
Recruiter Human Resources Consultant Human Resources Business Partner
Human Resources Lead
8 Yearsyrs
Human Resources Analyst Human Resources Consultant
Employee Relations Manager
7 Yearsyrs
Executive Assistant Office Manager Administrative Manager
Human Resources Administration Manager
6 Yearsyrs
Recruiting Coordinator Technical Recruiter Human Resources Executive
Human Resource Officer
6 Yearsyrs
Human Resources Analyst Hris Analyst
Hris Manager
10 Yearsyrs
Human Resources Analyst Human Resources Business Partner
Head Of Human Resources
8 Yearsyrs
Recruiting Coordinator Corporate Recruiter Senior Recruiter
Employment Manager
5 Yearsyrs
Executive Assistant Account Manager Recruitment Manager
Talent Manager
6 Yearsyrs
Administrator Administrative Manager Human Resources Administration Manager
Director, Human Resources And Administration
9 Yearsyrs
Recruiting Assistant Human Resources Associate
Senior Human Resources Administrator
6 Yearsyrs
Benefit Specialist Senior Human Resources Generalist
Human Resources Contractor
9 Yearsyrs
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Average Length of Employment
Top Careers Before Human Resources Assistant
Cashier 5.7%
Internship 4.6%
Secretary 3.0%
Assistant 1.9%
Recruiter 1.9%
Volunteer 1.7%
Top Careers After Human Resources Assistant
Recruiter 4.2%
Cashier 3.1%
Internship 1.9%

Do you work as a Human Resources Assistant?

Average Yearly Salary
$35,000
Show Salaries
$27,000
Min 10%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$35,000
Median 50%
$44,000
Max 90%
Best Paying Company
Northrop Grumman
Highest Paying City
Washington, DC
Highest Paying State
Alaska
Avg Experience Level
2.3 years
How much does a Human Resources Assistant make at top companies?
The national average salary for a Human Resources Assistant in the United States is $35,075 per year or $17 per hour. Those in the bottom 10 percent make under $27,000 a year, and the top 10 percent make over $44,000.

Real Human Resources Assistant Salaries

Job Title Company Location Start Date Salary
Human Resources Assistant (OA) U.S. Department of Agriculture Beltsville, MD Oct 06, 2011 $68,712
Human Resources Assistant (OA) U.S. Department of Agriculture Beltsville, MD Jan 05, 2012 $66,630
Human Resources Assistant Western Arizona Regional Medical Center Bullhead City, AZ Apr 13, 2010 $64,697
Human Resources Assistant Charlotte Worthy Architects LLC New York, NY Mar 23, 2015 $60,000
Human Resources Assistant Korak Global Healthcare Services LLC. Washington, DC Jul 12, 2010 $52,175
Human Resources Assistant Korak Global Healthcare Services LLC. Washington, DC Jun 12, 2010 $52,175
Human Resources Assistant Korak Global Healthcare Services LLC. Washington, DC May 12, 2010 $52,175
Human Resources Assistant The Educe Group, Inc. Bethesda, MD Feb 01, 2011 $50,000
Human Resources Assistant Charlotte Worthy Architects LLC New York, NY Dec 08, 2014 $50,000
Human Resources Assistant Ubertal Inc. San Mateo, CA Sep 01, 2015 $49,837 -
$55,000
HR Assistant File-It Inc. Houston, TX Sep 10, 2015 $49,000 -
$63,590
Human Resources Assistant University of Massachusetts Boston Boston, MA Jul 20, 2014 $48,481
Human Resources Assistant First Call Nursing Services, Inc. Milpitas, CA May 27, 2008 $47,882
Human Resource Assistant Black Diamond Resort Co Healy, AK Sep 05, 2016 $47,174 -
$48,000
Human Resources Assistant Endeo USA, Inc. Buena Park, CA Jul 29, 2016 $43,722
Human Resources Assistant C.J. Maintenance Inc. Columbia, MD Jul 06, 2015 $43,389
Human Resources Assistant Ah 1130, Inc. Los Angeles, CA Sep 18, 2015 $42,390
Human Resources Assistant Lifelink Health Providers, Inc. Glendora, CA Dec 21, 2015 $42,390
Human Resources Assistant Charlotte Worthy Architects, LLC New York, NY Jul 26, 2013 $41,740
Human Resources Assistant Certified Skilled Nursing Services & Associates Dumfries, VA Jan 15, 2009 $41,000
Human Resources Assistant Rpm Revenue Drivers, LLC Orem, UT Oct 01, 2012 $40,133
Human Resources Assistant Marc Greenwich, CT Sep 13, 2011 $36,627
Human Resources Assistant CR Technologies Inc. Secaucus, NJ Dec 01, 2016 $36,000
Human Resources Assistant Green Box Na Green Bay, LLC De Pere, WI May 11, 2015 $36,000
HR/Benefits Assistant Financial Solutions Group, LLC Reston, VA Oct 01, 2011 $35,000
Hr/Employee Benefits Assistant Financial Solutions Group, LLC Reston, VA Oct 01, 2011 $35,000
Global Resourcing Assistant Yurman Design Inc. New York, NY Jul 19, 2010 $35,000
HR Assistant Sriven Systems, Inc. Mountain View, CA Mar 19, 2010 $35,000

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Top Skills for A Human Resources Assistant

  1. Personnel Files
  2. Income Tax Returns
  3. Background Checks
You can check out examples of real life uses of top skills on resumes here:
  • Conducted routine audits of personnel files to assure compliance with contract and regulatory training along with physical and certification requirements.
  • Prepare federal, state, and local income tax returns.
  • Determine candidate eligibility for employment by reviewing background checks and drug tests and communicating results to appropriate parties.
  • Carry out functions of Human Resources office day-to-day operations, and perform administrative duties for Marketing/Admissions Department and Finance Department.
  • Completed administrative duties including appointment management, calendar maintenance, data entry, and payment tracking.

Rank:

Average Salary:

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Top 10 Best States for Human Resources Assistants

  1. District of Columbia
  2. Nevada
  3. Massachusetts
  4. Delaware
  5. Connecticut
  6. Rhode Island
  7. West Virginia
  8. Pennsylvania
  9. Minnesota
  10. New York
  • (164 jobs)
  • (85 jobs)
  • (457 jobs)
  • (36 jobs)
  • (159 jobs)
  • (34 jobs)
  • (31 jobs)
  • (556 jobs)
  • (296 jobs)
  • (794 jobs)

Human Resources Assistant Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 77,530 Human Resources Assistant resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Human Resources Assistant Resume

View Resume Examples

Human Resources Assistant Demographics

Gender

Female

75.1%

Male

14.9%

Unknown

10.0%
Ethnicity

White

58.6%

Hispanic or Latino

18.2%

Black or African American

11.7%

Asian

7.8%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

62.4%

French

8.0%

Chinese

4.0%

Mandarin

3.9%

Portuguese

3.2%

German

2.6%

Italian

2.6%

Arabic

1.8%

Russian

1.7%

Hindi

1.5%

Cantonese

1.5%

Japanese

1.3%

Korean

1.2%

Vietnamese

1.2%

Tagalog

0.8%

Urdu

0.8%

Polish

0.5%

Greek

0.4%

Carrier

0.4%

Hmong

0.3%
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Human Resources Assistant Education

Schools

University of Phoenix

28.2%

Strayer University

8.5%

Ashford University

6.1%

University of Maryland - University College

5.3%

Kaplan University

4.5%

Webster University

4.5%

Liberty University

4.0%

University of Houston

3.7%

American InterContinental University

3.7%

Capella University

3.6%

Michigan State University

3.5%

Southern New Hampshire University

3.4%

Pennsylvania State University

3.1%

Troy University

2.9%

Florida International University

2.6%

George Mason University

2.5%

Walden University

2.5%

San Jose State University

2.5%

New York University

2.4%

Georgia State University

2.4%
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Majors

Business

32.7%

Human Resources Management

21.6%

Psychology

7.0%

Management

4.2%

Accounting

3.9%

Communication

3.7%

Health Care Administration

3.6%

Criminal Justice

2.9%

Marketing

2.0%

General Studies

2.0%

Liberal Arts

1.9%

Sociology

1.9%

Education

1.9%

English

1.8%

Nursing

1.8%

Medical Assisting Services

1.6%

Counseling Psychology

1.6%

Political Science

1.4%

Legal Support Services

1.3%

Finance

1.2%
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Degrees

Bachelors

44.4%

Other

19.3%

Masters

17.3%

Associate

11.4%

Certificate

5.3%

Diploma

1.4%

Doctorate

0.6%

License

0.3%
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Updated May 19, 2020