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Become A Human Resources Clerk

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Working As A Human Resources Clerk

  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Interacting With Computers
  • Performing Administrative Activities
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $30,000

    Average Salary

What Does A Human Resources Clerk Do

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization’s records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants’ questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates’ résumés for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers’ reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

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How To Become A Human Resources Clerk

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Human Resources Clerk Career Paths

Human Resources Clerk
Human Resources Coordinator Human Resources Generalist Human Resources Manager
Senior Human Resources Manager
9 Yearsyrs
Human Resources Coordinator Human Resources Generalist
Senior Human Resources Generalist
8 Yearsyrs
Human Resources Coordinator Human Resources Consultant Human Resources Manager
Regional Human Resources Manager
8 Yearsyrs
Human Resource Specialist Human Resources Generalist Office Manager
Office Manager Of Human Resources
6 Yearsyrs
Human Resource Specialist Benefit Specialist
Benefits Manager
8 Yearsyrs
Human Resource Specialist Recruiter Senior Recruiter
Talent Acquisition Manager
9 Yearsyrs
Accounts Payable Clerk Executive Assistant Human Resources Manager
Senior Director Human Resources
13 Yearsyrs
Accounts Payable Clerk Human Resources Assistant Human Resources Consultant
Senior Human Resources Consultant
9 Yearsyrs
Accounts Payable Clerk Human Resources Assistant Corporate Recruiter
Staffing Manager
5 Yearsyrs
Accounting Clerk Human Resources Assistant Human Resources Consultant
Employee Relations Manager
7 Yearsyrs
Benefit Specialist Human Resources Analyst Human Resources Business Partner
Human Resources Lead
8 Yearsyrs
Accounting Clerk Executive Assistant Administrative Manager
Human Resources Administration Manager
6 Yearsyrs
Recruiter Technical Recruiter Human Resources Executive
Human Resource Officer
6 Yearsyrs
Benefit Specialist Human Resources Analyst Hris Analyst
Hris Manager
10 Yearsyrs
Recruiter Senior Human Resources Generalist Human Resources Business Partner
Head Of Human Resources
8 Yearsyrs
Certified Nursing Assistant Staffing Coordinator Senior Recruiter
Employment Manager
5 Yearsyrs
Payroll Administrator Account Manager Recruitment Manager
Talent Manager
6 Yearsyrs
Executive Assistant Administrative Manager Human Resources Administration Manager
Director, Human Resources And Administration
9 Yearsyrs
Accounting Clerk Payroll Administrator Human Resources Analyst
Human Resources Contractor
9 Yearsyrs
Human Resources Technician Human Resources Associate
Senior Human Resources Administrator
6 Yearsyrs
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Do you work as a Human Resources Clerk?

Help others decide if this is a good career for them

Average Length of Employment
Clerk Supervisor 5.3 years
Benefits Clerk 3.2 years
Employment Clerk 2.0 years
Top Careers Before Human Resources Clerk
Receptionist 10.0%
Cashier 8.5%
Secretary 4.4%
Internship 3.7%
Clerk 3.4%
Teller 1.9%
Top Careers After Human Resources Clerk
Cashier 5.8%
Secretary 3.0%
Clerk 2.7%
Internship 1.8%

Do you work as a Human Resources Clerk?

Human Resources Clerk Demographics

Gender

Female

74.5%

Male

13.8%

Unknown

11.7%
Ethnicity

White

56.3%

Hispanic or Latino

22.6%

Black or African American

11.5%

Asian

6.2%

Unknown

3.4%
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Foreign Languages Spoken

Spanish

77.8%

French

3.7%

Chinese

2.4%

German

2.2%

Mandarin

1.9%

Russian

1.5%

Portuguese

1.3%

Arabic

1.3%

Vietnamese

1.1%

Italian

1.1%

Japanese

1.1%

Polish

0.9%

Hmong

0.6%

Cantonese

0.6%

Romanian

0.4%

Hindi

0.4%

Korean

0.4%

Greek

0.4%

Carrier

0.4%

Tagalog

0.4%
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Human Resources Clerk Education

Schools

University of Phoenix

32.1%

Kaplan University

6.3%

Ashford University

5.5%

Strayer University

5.2%

Houston Community College

4.4%

Liberty University

3.9%

Troy University

3.5%

Miami Dade College

3.5%

American InterContinental University

3.5%

University of Houston

3.4%

University of Maryland - University College

3.4%

Grand Canyon University

3.2%

Capella University

3.2%

Florida International University

3.0%

Michigan State University

2.8%

Webster University

2.8%

Colorado Technical University

2.7%

University of North Texas

2.7%

Southern New Hampshire University

2.5%

Baker College

2.5%
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Majors

Business

34.1%

Human Resources Management

12.1%

Accounting

7.3%

Health Care Administration

6.1%

Psychology

5.3%

Criminal Justice

4.2%

General Studies

3.5%

Management

3.5%

Communication

3.0%

Medical Assisting Services

2.6%

Liberal Arts

2.4%

Nursing

2.3%

Education

2.2%

Legal Support Services

2.0%

Secretarial And Administrative Science

1.9%

English

1.6%

Computer Science

1.5%

Marketing

1.5%

Sociology

1.4%

Computer Information Systems

1.4%
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Degrees

Bachelors

36.2%

Other

27.9%

Associate

16.2%

Masters

10.2%

Certificate

6.3%

Diploma

2.3%

Doctorate

0.5%

License

0.5%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$30,000
View Detailed Salary Report
$23,000
Min 10%
$30,000
Median 50%
$30,000
Median 50%
$30,000
Median 50%
$30,000
Median 50%
$30,000
Median 50%
$30,000
Median 50%
$30,000
Median 50%
$40,000
Max 90%
Best Paying Company
The Heights of Gonzales
Highest Paying City
Livermore, CA
Highest Paying State
Hawaii
Avg Experience Level
2.3 years
How much does a Human Resources Clerk make at top companies?
The national average salary for a Human Resources Clerk in the United States is $30,909 per year or $15 per hour. Those in the bottom 10 percent make under $23,000 a year, and the top 10 percent make over $40,000.

How Would You Rate The Salary Of a Human Resources Clerk?

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Top Skills for A Human Resources Clerk

  1. Payroll
  2. Personnel Files
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Maintain payroll records via electronic database.
  • Maintained all confidential personnel files.
  • Performed alpha-numeric data entry while proofreading materials for correct grammar, spelling and punctuation.
  • Answered, screen and forward any incoming phone calls while providing basic information to family members and new clients when needed.
  • Provide appropriate documentation and follow-up in accordance to Human Resources and Safety Regulations.

How Would You Rate Working As a Human Resources Clerk?

Are you working as a Human Resources Clerk? Help us rate Human Resources Clerk as a Career.

Top Human Resources Clerk Employers

Jobs From Top Human Resources Clerk Employers

Human Resources Clerk Videos

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