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Human resources coordinator skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Dr. Vinh Nguyen Ph.D.,

J. Adam Shoemaker Ph.D.

Human resources coordinator example skills

Some of the most important hard skills a human resources coordinator can possess include experience with HRIS, ability to perform background checks, managing payroll, and data entry. These hard skills, however, will depend on the specific duties of the position. It's important that human resources coordinators tailor the specifics of their resume skills to the job description.

When it comes to soft skills, human resource coordinators should demonstrate excellent customer service skills and a focus on client satisfaction. Human resource coordinators will also need to do a fair amount of communicating as well as relaying information, so great communication skills are crucial.

Below we've compiled a list of the most critical human resources coordinator skills. We ranked the top skills for human resources coordinators based on the percentage of resumes they appeared on. For example, 13.3% of human resources coordinator resumes contained customer service as a skill. Continue reading to find out what skills a human resources coordinator needs to be successful in the workplace.

15 human resources coordinator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how human resources coordinators use customer service:

Analyzed internal processes and recommended as well as implemented procedural or policy changes to improve operations, compliance and customer service.
Developed and facilitated management training seminars on supervisory skills, behavioral interviewing, progressive counseling processes and customer service.

2. HRIS

Here's how human resources coordinators use hris:

Reviewed applications and weekly payroll registers for accuracy, scheduled interviews, and separated salaried/hourly time cards -ORACLE HRIS payroll administrator
Maintained complete and accurate personnel documentation to include updating personnel files, HRIS system and generating reports to managers.

3. Background Checks

Here's how human resources coordinators use background checks:

Prepared and maintained employment records; developed reporting and utilized recruitment software as appropriate; conducted background checks.
Conducted and evaluated background checks on potential new hires by submitting request from law enforcement officials

4. Process Payroll

Here's how human resources coordinators use process payroll:

Process Payroll and provided administrative support to Human Resources Department records and benefit information.
Process payroll transmittal reports according to payroll procedures.

5. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how human resources coordinators use data entry:

Earned promotion following superior performance and demonstrated ability to quickly learn and master complex data entry concepts into multiple software platforms.
Manage employee records through timely and accurate data entry of new hire documentation and all other employee-related information.

6. PowerPoint

Here's how human resources coordinators use powerpoint:

Assisted sales team in product development and collateral preparation: assembled inventory components, photographed products, and created PowerPoint presentations.
Demonstrated proficiency with standard office equipment and computer applications such as Microsoft Word Processing, Excel worksheets and PowerPoint presentations.

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7. I-9

I-9 is a government verification form that indicates, whether an individual is eligible for work in the US. The form was created by the United States Department of Homeland Security division, named as the United States Citizenship and Immigration Services (USCIS) which requires that all US citizens must fill out and submit an I-9 form to start their working career in the US. An I-9 form includes a person's identification information and education credentials, that are ought to be verified by the employer.

Here's how human resources coordinators use i-9:

Facilitated the I-9 process to ensure compliance, collected employment eligibility verification documents and verified employment eligibility using E-verify.
Collected and reviewed supporting documentation for I-9 verification and ensured all documents were fully complete and accurate.

8. EEO

Here's how human resources coordinators use eeo:

Led labor relations administration for four labor agreements; charged with investigating incidents and handling follow-through actions as EEO representative.
Perform professional human resources assignments associated with personnel administration, labor relations and EEO activities.

9. Excellent Organizational

Here's how human resources coordinators use excellent organizational:

Exercise excellent organizational and time management skills.
Ued excellent organizational and record keeping skills.

10. Open Enrollment

Open enrollment means a duration that comes every year that a person can sign up for health insurance or change the plan that a person has, for instance, if a person needs to deregister. The activity always features in a few weeks or months within a year. It allows workers to alter their benefit plans, including vision, dental, health insurance, life insurance, and disability.

Here's how human resources coordinators use open enrollment:

Managed communication regarding open enrollment benefits
Administered company benefit program, organized open enrollment, answered employee benefit questions, processed benefit billing and maintained benefit accounts.

11. Provides Administrative Support

Here's how human resources coordinators use provides administrative support:

Job Description: o Provides administrative support including writing correspondence reports and documents.
Managed reception area and provides administrative support to Human Resource Director on all personnel matters.

12. Excellent Interpersonal

Here's how human resources coordinators use excellent interpersonal:

Have considerable knowledge of principles and practices of personnel administration, effective oral and written communication skills and excellent interpersonal skills.
Possess excellent interpersonal and communication skills with proven abilities in Induction Program and handling team relationships.

13. Workers Compensation

Here's how human resources coordinators use workers compensation:

Administered Workers Compensation insurance including case management, investigations, while keeping positive relationship with injured employees.
Participated in the implementation, planning and management of the Workers Compensation Carve-Out for approximately 500 employees.

14. Performance Management

Here's how human resources coordinators use performance management:

Facilitated commands interim formal performance management review program, creating a flexible and well- received tool that was later adopted company-wide.
Coordinate training and developmental opportunities for staff; support with the performance management process; establish linkages between performance and compensation.

15. FMLA

Here's how human resources coordinators use fmla:

Manage leave administration to employees including: Worker's Compensation, Short Term Disability and FMLA issues/allowances/guidelines/policies.
Demonstrated proficiency in taking over FMLA Administration and Injury Reporting.

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What skills help Human Resources Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on human resources coordinator resumes?

Dr. Vinh Nguyen Ph.D.

Professor of Business Administration, Coe College

The most important skills for new graduates, particularly for HRM majors, are adaptability and problem solving. The ability to continuously learn and change is critical during this crisis and with on-going technological advancements. A willingness to face any problems and to find creative solutions is also highly desirable in this changing world. Thus, people who are highly aware and possess a growth mindset will stand out in the labor market.

What soft skills should all human resources coordinators possess?

J. Adam Shoemaker Ph.D.

Associate Professor of Management & Human Resources, Saint Leo University

FYI, soft skills are a lot more difficult to train than hard skills. This is part of the reason that there is so much demand for soft skills - for the most part, they need to be innate to the candidate.
Here again, communication comes up - and here, it is important to recognize that communication is much more than just telling people. A good communicator is a great listener. He knows when to speak his mind and when to wait and see what happens. She knows how to collaborate effectively with people and how to take action when needed.

What hard/technical skills are most important for human resources coordinators?

J. Adam Shoemaker Ph.D.

Associate Professor of Management & Human Resources, Saint Leo University

Even though these skills are much more trainable, it helps if HR professionals are familiar with HR information systems.
There are too many to name them all here (sorry, no free advertising)! It would be difficult for a candidate to be familiar with every platform a company might use for their HRIS, but it is good to know that they generally work in the same ways.
If the company asks if you have experience with a particular platform that you have never heard of, always be truthful but still be ready to ask intelligent questions about it: "I'm not too familiar with that platform, but I'd be curious to know about your employees' experiences with it. How long have you been using it, and how robust is the self-service interface?"

What human resources coordinator skills would you recommend for someone trying to advance their career?

Dr. Michael Pasquale Ph.D.

Professor of Linguistics, Humanities Division Chair, Cornerstone University

Graduates should continue to develop expertise and fluency in their language learning and development. They should focus on developing language fluency in the career areas they are pursuing. For example, they should read extensively and listen to podcasts in their target language to understand the field and how to use the language fluently and effectively in those contexts.

What type of skills will young human resources coordinators need?

Dwaine Turner Ph.D.

Assistant Professor, East Central University

Graduates will need to be multiculturally competent, have great interpersonal skills, and Telehealth exposure. Upcoming graduates will be faced with providing services to a diverse population that will be very challenging, as a result of the COVID-19 pandemic. The graduates will have to implore the usage of their interpersonal skill set to strengthen the therapeutic alliance between counselor and client relationship. Also, the new trend in the profession is virtual sessions, which can be awkward at times but very necessary with the current landscape of society. The graduate will have to be more creative when creating an environment that is therapeutic in a virtual meeting room to allow the client to emote/divulge sensitive information.

What technical skills for a human resources coordinator stand out to employers?

Adam Smith Ph.D.

Bicentennial Professor, Associate Professor of Management, Enactus Sam Walton Fellow, Indiana University Kokomo

That varies by industry, employer, level, and position. Also, it depends on their approach to hiring and training. It is important that students research employers and industries that interest them. But overall, it may be skills such as decision-making, problem-solving, critical thinking, time management, and collaboration that remain vital. Going forward, effective communication, tech savviness, a positive view of change (as opportunity), and an openness to continuous learning may set people apart in organizations.

Do you want to know more?

List of human resources coordinator skills to add to your resume

The most important skills for a human resources coordinator resume and required skills for a human resources coordinator to have include:

Customer Service
HRIS
Background Checks
Process Payroll
Data Entry
PowerPoint
I-9
EEO
Excellent Organizational
Open Enrollment
Provides Administrative Support
Excellent Interpersonal
Workers Compensation
Performance Management
FMLA
Life Insurance
Exit Interviews

Unemployment Claims
E-Verify
Reference Checks
ADP
Benefits Administration
Kronos
PTO
Status Changes
Cobra
Training Programs
Human Resources Policies
Hr Administration
Federal Laws
Performance Reviews
PeopleSoft
Disciplinary Actions
Drug Screens

Interview Process
Scheduling Interviews
Payroll System
Health Insurance
Applicant Tracking Systems
Taleo
Employment Verifications
Recruitment Process
Open Positions
Offboarding
Travel Arrangements
I9
Career Fairs
HIPAA
Personnel Policies
Compensation Claims

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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