Human resources generalist jobs in El Paso, TX - 20 jobs

HR Director The HR Director leads the organization's human resources strategy while overseeing key cross‑departmental projects that support growth, efficiency, and organizational effectiveness. This role combines strategic HR leadership with structured project execution, ensuring initiatives are delivered on time, within scope, and aligned with business goals. Role requires multi-state travel to employee worksites as needed. Key Responsibilities Human Resources & Safety Leadership Develop and execute HR strategy aligned with organizational goals. Oversee talent acquisition, workforce planning, and employer branding. Lead performance management programs to support employee growth and accountability. Manage compensation and benefits programs to ensure competitiveness and compliance. Guide employee relations, conflict resolution, and policy interpretation. Ensure compliance with labor laws, regulations, and internal policies. Drive initiatives that strengthen culture and engagement. Coach and develop HR team members to build a high-performing department. Oversee and maintain workplace safety programs, including the management of the safety vendor relationship. Ensure compliance with OSHA and other regulatory requirements Promote a proactive safety culture through communication and leadership. Project Management Lead cross-functional projects from initiation through implementation. Define project scope and objectives in collaboration with stakeholders. Develop project plans including timelines, milestones, and resource allocation. Monitor project progress, manage risks, and adjust plans as needed. Facilitate communication between teams, executives, and external partners. Prepare project reports and present updates to leadership. Implement change management strategies to support adoption of new processes or systems. Organizational Development Assess organizational needs and recommend structural or cultural improvements. Lead training and development initiatives to enhance leadership and employee capabilities. Support succession planning and long-term workforce readiness. Champion continuous improvement across HR and operational processes. Qualifications Education & Experience Bachelor's degree in HR, Business, or related field; Master's preferred. SHRM-SCP or equivalent is preferred. 10+ years of progressive HR experience with at least 5 years in leadership. Experience managing geographically dispersed, multi-unit, multi-function teams. Bi-lingual in English and Spanish required. Proven project management experience; Project Management certification is a plus. Experience with HRIS systems and data-driven decision-making. Experience working in maquiladoras and/or in manufacturing environments is preferred. Skills & Competencies Strong leadership and coaching abilities Excellent communication and interpersonal skills Advanced problem-solving and decision-making Ability to manage multiple projects in a fast-paced environment Knowledge of employment laws and HR best practices Change management expertise High emotional intelligence and cultural awareness Success Indicators Improved HR operational efficiency Successful delivery of strategic projects High employee engagement and retention Strong cross-functional collaboration Positive organizational culture impact

The Human Resources Generalist assesses personnel policies, programs, and procedures, and informs employee and management personnel on the interpretation of them. Performs professional level human resources work and carries out responsibilities in one or more functional areas, such as, staffing, employee relations, compensation, training, employment, affirmative action and employment programs. This role handles various tasks related to recruitment, orientation, benefits administration, labor law compliance, and enforcing company policies and practices. Scope of job: The Human Resources Generalist provides essential administrative support to the HR function, including employee relations, onboarding and orientation, record-keeping, file maintenance, and HRIS data entry (ADP Workforce NOW). This role requires handling confidential information with the utmost confidentiality and professionalism. Supervisory Responsibilities: None Duties/Responsibilities: Pay/Benefits Administration Knowledgeable in company pay, benefits, answer questions and provide information to employees, candidates, new hires, and exiting employees. Handle employee inquiries regarding pay, time off, benefits, and ensure accurate enrollment. Assist employees with the benefits programs: health insurance, retirement plans, and leave policies and administration. Assist with benefit's annual open enrollment process and during new hire onboarding, and employee exit process. HRIS Maintain employee records, s, job postings, and ensure data accuracy in HRIS systems. Administer employee status changes in HRIS and ensures compliance with audit procedures. File documents into appropriate employee files (electronic personnel files). Prepares new-employee files and term files. Run HR related reports on a regular basis. Talent Point of contact for walk-in applicants who need assistance with electronic application in ADP. Conduct talent acquisition duties including recruitment and interview processes. Track applicant status in HRIS, disposition candidates, respond with follow-up appropriate communications in the process. Complete intake meetings for recruitment, and schedule interviews as requested by the hiring manager(s). Gather information such as job description(s) to properly post requisitions in applicant tracking system (ATS). Lead new hire orientations and Onboarding processes including 1-9 verifications, and I-9 file maintenance. Assists candidates in onboarding including offer, online background/drug testing, Employee Relations and Communications Foster a positive work culture: celebrating monthly service anniversaries, birthdays, holidays, employee appreciation events, blood drives, etc. Maintain employee communications boards and employee portal postings. Point of contact for policy questions, familiar with employee handbook. Recommend, develop, update, and administer Human Resource policies and standard operating procedures. Conduct exit interviews and off-boarding of terminating employees. Provide training to the Supervisors related to employee changes, onboarding, recruiting, and system updates. Maintain current knowledge of human resources best practices, regulations, talent management, and employment law. Other Performs other duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Working understanding of human resource principles, practices, laws, and procedures. Excellent time management skills with a proven ability to meet deadlines. Ability to function well in a high-paced and, at times, stressful environment. Proficient with Microsoft Office Suite, Canva, and/or related software. Bilingual in Spanish preferred ADP Workforce Now; Core HRIS, Talent Acquisition, experience preferred. Education, Experience, and/or Certifications: Bachelor's degree in human resources or related field and/or equivalent experience. At least two years of related experience is required. Society of Human Resources PHR certification, or equivalent certification preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Position is on-site in a manufacturing setting Walking, talking, and listening Must be able to lift up to 15 pounds at times. Due to site activities this role requires a 40 hour/week schedule and at time may peak up to 55 hours per week.

ORIONYX ENGINEERING LTD. is a leading company focused on civil engineering, structural engineering, architectural services, surveying, and forensic analysis. Our goal is to provide innovative and accurate engineering solutions that improve infrastructure and promote sustainable development. Backed by a team of skilled professionals dedicated to excellence, ORIONYX ENGINEERING LTD. offers a full range of services that uphold the highest quality standards for every project. This is a remote role strictly for candidates within the United States. We are looking for an experienced HR Data Analyst to join ORIONYX ENGINEERING LTD. In this role, you will be responsible for analyzing and interpreting HR data to inform strategic decision-making, improve HR processes, and enhance employee engagement. You will work closely with HR professionals and management to provide insights that drive organizational effectiveness. Key Responsibilities: Data Collection and Management: Gather, clean, and maintain HR data from various sources, including HRIS (Human Resource Information Systems), payroll systems, and performance management tools. Ensure data integrity and accuracy through regular audits and validation processes. Data Analysis and Reporting: Analyze HR metrics, including recruitment, retention, employee performance, and engagement levels, to identify trends and insights. Create and deliver comprehensive reports and dashboards for HR leadership and management, highlighting key findings and actionable recommendations. Workforce Analytics: Conduct workforce planning analyses to support staffing decisions and organizational development initiatives. Analyze turnover rates, demographics, and employee satisfaction surveys to identify areas for improvement. Performance Metrics: Develop and track key performance indicators (KPIs) related to HR functions such as recruitment, onboarding, training, and employee development. Provide insights to optimize performance management processes and employee development programs. Support HR Initiatives: Collaborate with HR team members to support various initiatives, such as diversity and inclusion programs, employee engagement strategies, and training and development efforts. Provide analytical support for compensation and benefits analysis to ensure competitive offerings. Data Visualization: Utilize data visualization tools (e.g., Tableau, Power BI) to create intuitive dashboards that present HR data in a user-friendly format for stakeholders. Ensure that visualizations effectively communicate insights and facilitate decision-making. Compliance and Reporting: Assist in the preparation of compliance reports related to labor laws, equal employment opportunity (EEO) regulations, and other HR-related legal requirements. Stay updated on regulations and best practices in HR data management and reporting. Continuous Improvement: Identify opportunities to enhance HR data processes and reporting capabilities. Advocate for data-driven decision-making within the HR department and across the organization. Training and Support: Provide training and support to HR staff on data analysis tools and methodologies. Act as a resource for HR team members seeking to leverage data in their functions. Qualifications: Bachelors degree in Human Resources, Business Administration, Data Science, or a related field; a masters degree is preferred. Proven experience as an HR Data Analyst or in a similar analytical role within an HR department, preferably in an engineering or technical environment. Strong analytical skills, with the ability to interpret complex data and present it in an understandable manner. Proficiency in HRIS software and data analysis tools (e.g., Excel, SQL, R, Python). Experience with data visualization tools (e.g., Tableau, Power BI) to create engaging reports and dashboards. Excellent communication skills, both written and verbal, with the ability to convey insights to non-technical stakeholders. Job Types: Full-time Pay: From $60.50 - $65.50 per hour Schedule: Monday to Friday (8 hours daily) Expected hours: 40 per week Benefits: 401(k) Dental insurance Vision insurance Health insurance Life insurance Paid time off Work Location: Remote Package Details 401(k) Dental insurance Vision insurance Health insurance Life insurance Paid time off

Senior Human Resources Supervisor will plan, direct, and coordinate the administrative functions of the organization. They will oversee different areas of the Human Resources department such as the recruiting, interviewing, and hiring of new staff; classification/compensation, employee programs, employee benefits, position control, employee records, test construction/validation, clerical staff, and other related areas. consult with top executives on strategic planning; and serve as a link between an organization's management and its employees. Essential Functions and Responsibilities Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA) Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms. Responsible for record-keeping, enterprise management and resource planning, presentation, and document creation, editing, digital signage, project management and personnel communication. Consults with Vice President of HR and QA to provide and obtain information and ensure the consistent administration of human resources programs/procedures. Assists in the development, implementation and tracking of goals/policies/procedures and Department programs. Generates various computerized lists/reports (e.g., job analysis results, test results, market analysis etc.). Develops recruitment policies and procedures to ensure compliance with Department policies and state and federal laws. Confer with management to develop or implement personnel policies or procedures. Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns Implements adequate training and development to personnel with significant impact on employees. Supports employees opportunities for professional development. Qualifications Education and Qualifications Bachelors degree in Human Resources, Business Administration or related field or 1-2 years in Human Resources Supervisory functions. Skilled in oral communication, both one-on-one and in presenting information to groups. Certifications (SHRM- CP, SCP, PHR) preferred Manufacturing experience Food Safety/Quality Systems experience (Preferred). Food industry knowledge preferred. Proficient in the use of Human Resources Software Accounting software Bilingual ( English/ Spanish )

The Human Resources Generalist assesses personnel policies, programs, and procedures, and informs employee and management personnel on the interpretation of them. Performs professional level human resources work and carries out responsibilities in one or more functional areas, such as, staffing, employee relations, compensation, training, employment, affirmative action and employment programs. This role handles various tasks related to recruitment, orientation, benefits administration, labor law compliance, and enforcing company policies and practices. Scope of job: The Human Resources Generalist provides essential administrative support to the HR function, including employee relations, onboarding and orientation, record-keeping, file maintenance, and HRIS data entry (ADP Workforce NOW). This role requires handling confidential information with the utmost confidentiality and professionalism. Supervisory Responsibilities: None Duties/Responsibilities: Pay/Benefits Administration Knowledgeable in company pay, benefits, answer questions and provide information to employees, candidates, new hires, and exiting employees. Handle employee inquiries regarding pay, time off, benefits, and ensure accurate enrollment. Assist employees with the benefits programs: health insurance, retirement plans, and leave policies and administration. Assist with benefit's annual open enrollment process and during new hire onboarding, and employee exit process. HRIS Maintain employee records, s, job postings, and ensure data accuracy in HRIS systems. Administer employee status changes in HRIS and ensures compliance with audit procedures. File documents into appropriate employee files (electronic personnel files). Prepares new-employee files and term files. Run HR related reports on a regular basis. Talent Point of contact for walk-in applicants who need assistance with electronic application in ADP. Conduct talent acquisition duties including recruitment and interview processes. Track applicant status in HRIS, disposition candidates, respond with follow-up appropriate communications in the process. Complete intake meetings for recruitment, and schedule interviews as requested by the hiring manager(s). Gather information such as job description(s) to properly post requisitions in applicant tracking system (ATS). Lead new hire orientations and Onboarding processes including 1-9 verifications, and I-9 file maintenance. Assists candidates in onboarding including offer, online background/drug testing, Employee Relations and Communications Foster a positive work culture: celebrating monthly service anniversaries, birthdays, holidays, employee appreciation events, blood drives, etc. Maintain employee communications boards and employee portal postings. Point of contact for policy questions, familiar with employee handbook. Recommend, develop, update, and administer Human Resource policies and standard operating procedures. Conduct exit interviews and off-boarding of terminating employees. Provide training to the Supervisors related to employee changes, onboarding, recruiting, and system updates. Maintain current knowledge of human resources best practices, regulations, talent management, and employment law. Other Performs other duties as assigned. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Working understanding of human resource principles, practices, laws, and procedures. Excellent time management skills with a proven ability to meet deadlines. Ability to function well in a high-paced and, at times, stressful environment. Proficient with Microsoft Office Suite, Canva, and/or related software. Bilingual in Spanish preferred ADP Workforce Now; Core HRIS, Talent Acquisition, experience preferred. Education, Experience, and/or Certifications: Bachelor's degree in human resources or related field and/or equivalent experience. At least two years of related experience is required. Society of Human Resources PHR certification, or equivalent certification preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Position is on-site in a manufacturing setting Walking, talking, and listening Must be able to lift up to 15 pounds at times. Due to site activities this role requires a 40 hour/week schedule and at time may peak up to 55 hours per week.

Works under the supervision of the Human Resources Department with latitude for the exercise of initiative and independent judgment as required. Assists in the delivery of human resources functions by performing responsible administrative, technical, and personnel support duties. Responsible for planning, directing, implementing, and coordinating La Fe's benefits administration, records management, and clerical support functions within the Human Resources Department. Performs highly responsible administrative and secretarial duties and is required to handle sensitive and confidential information with a high degree of professionalism, discretion, and confidence. Responsibilities and Duties * Responsible for greeting and providing courteous assistance to all individuals contacting the organization. * Responsible for performing all clerical functions to support the Human Resources Department. * Provides back-up clerical support to the administration clerical pool. * Assists the Human Resources Department in the planning, dissemination and executing of personnel policies and procedures. * Assists in recruiting and staffing logistics. * Responsible for maintaining accurate and current record keeping functions to include employment and compliance to regulatory concerns and reporting. * Assist with completion, preparation and presentation of reports. * Responsible for employee orientation, development, training, etc. * Assist in administration of compensation and benefits. * Participates in and/or contributes to employee safety, welfare, wellness and health projects and initiatives. Required Skills * Comprehensive knowledge of modern office practices and procedures. * Considerable knowledge of English grammar, spelling and composition. * Ability to understand and follow, quickly and accurately, brief oral and/or written instructions. * Ability to organize and complete work accurately in a timely manner. * Ability to plan, organize, administrate and coordinate activities as needed. * Ability to deal tactfully and communicate effectively with persons of diverse educational and cultural backgrounds. * Ability to work with and appropriately handle confidential information. * Ability to deal with the public in a professional, courteous and tactful manner. * Ability to exercise good judgment in unusual or stressful situations. * Ability to communicate in a professional and effective manner, both orally and in writing. * Bilingual English/Spanish.. * Ability to understand the operation of a computer network. * Considerable knowledge of word processing and data-base software. * Performs other duties as assigned. * Ability to perform essential job functions with or without reasonable accommodations. Required Education * High School Diploma or equivalent. * Demonstrate comprehensive knowledge of human resources principles and business administration practices, gained through formal education, professional training, and practical experience. An associate degree or a bachelor's degree in a related field is preferred. An equivalent combination of education, training, and experience that provides the required knowledge and abilities will also be considered. Required Experience * Two years experience performing responsible human resources assistant duties to include assistance with benefits management and strong word processing skills and clerical support. Desired Experience Benefits: * Health insurance * Dental insurance * Vision insurance * Supplemental insurance * Retirement plan * Paid time off * Company paid life insurance coverage

Job Title: Remote HR Representative Hourly Pay: $20 - $28/hour We are looking for a dedicated HR Representative to support our HR department in a variety of functions. In this role, you will assist with recruitment, employee relations, and administrative tasks, ensuring smooth HR operations. This is a great opportunity for individuals starting or growing their careers in human resources. Job Responsibilities Assist with the recruitment process, including posting job openings, screening resumes, and scheduling interviews Support onboarding and orientation for new employees Address employee questions regarding HR policies, benefits, and procedures Assist with performance management processes and employee evaluations Maintain accurate employee records and HR documentation Help with organizing employee training sessions and development programs Support employee relations initiatives and resolve employee issues or concerns Assist with payroll administration and benefits processing Ensure compliance with HR laws, regulations, and company policies Perform other HR-related duties as assigned Qualifications Previous experience in an administrative or HR role is a plus Strong communication skills and ability to interact with employees at all levels Strong organizational skills and attention to detail Ability to handle confidential and sensitive information with discretion Proficiency in Microsoft Office and HRIS systems Strong problem-solving skills and ability to assist employees with various HR-related issues Positive attitude with a strong desire to learn and grow in HR Perks & Benefits Competitive hourly pay: $20 - $28 Health insurance options, including dental and vision Paid time off, sick leave, and holidays Opportunities for training and career development A collaborative team environment with growth potential Flexible work schedule options

EAM HR is a professional staffing agency with focus in Manufacturing, Information Technology, and other professional services related to HR fundamental processes. We are committed to delver the best professional experience by selecting the best candidates for your organization and to provide candidates with the best career opportunities. Job Description Qualifications: Basic REQUIRED Qualifications: High school diploma or equivalent from an accredited institution. One year of data entry experience. One year of administrative experience. One year of experience in event planning. Must be able to work M-F 7:00am-4:00pm plus overtime - weekdays and weekends, as needed. Preferred Qualifications: Bachelor's degree in human resources, business administration, or a related field. Bilingual - English and Spanish Prior experience in an administrative support role. Working knowledge/experience with Kronos. Strong organizational and communication skills, with the ability to handle multiple responsibilities effectively. Proven ability to handle confidential information with professionalism and discretion. Experience coordinating events and managing employee engagement activities. Familiarity with recruitment processes, including job postings and interview scheduling Skills: Excellent verbal and concise written communication skills. Continuous Improvement/ Lean Principal awareness. Must be able to work effectively without direct supervision. Organization skills Ability to prioritize responsibilities and multi-task Proficient in Windows and Microsoft Word, Outlook, Excel, Powerpoint Additional Information All your information will be kept confidential according to EEO guidelines.

The Human Resources / Payroll Coordinator works under the direction of the Administrator to support all HR and payroll functions for facility employees. Posted Salary Range USD $21.00 - USD $23.00 /Hr. Wage Commensuration The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets, experience, education and training, licensure and certifications, and other business and organizational needs. Duties & Responsibilities Prepare all required documentation necessary to process payroll in a timely and accurate manner Perform and verify all required pre-employment background checks and license/certification verifications Coordinate recruiting/staffing process to ensure adequate staffing and employee retention fully utilizing local employment resources including state workforce agency Support the General Orientation process by assisting staff development with new employee orientation; explaining personnel policies, procedures, payroll, and other regulations. Maintain timely personnel and electronic files Coordinate with interdisciplinary team on recruiting and compensation trends in the local market; conducts periodic wage surveys to ensure local market competitiveness, as directed Qualifications & Requirements 2 + years of experience as HR/Payroll Coordinator in a long term care environment preferred 1+ years of experience with recruitment and retention preferred, but not required Must possess the ability to deal tactfully with all types of personnel Knowledgeable of administrative practices and procedures as well as laws, regulations and guidelines pertaining to employment, wage and hour, labor relations, etc. KRONOS payroll experience required Must be able to read, write, speak and understand the English Language Reliable transportation required Benefits All of our employees are valued and receive a competitive wage; full time team members are also offered a comprehensive benefit package which includes: Medical, Dental, Vision, Life and Disability Insurance/ Flexible Spending Accounts Tuition Reimbursement & Nursing Loan Repayment Programs PerkSpot - Local Deals and Weekly Perks Program 401(k) Paid Time Off Plan New Pet Insurance Discount available DailyPay option available! - Get your pay, when you need it. Purchasing Power - online purchase/payroll deduction Tickets at Work - entertainment ticket discounts Employee Assistance Plan - easy-to-use services to help with everyday challenges of life (available for all employees and their families) Helping Friends Foundation - our employees' hardship/crisis fund Auto and Home Insurance - employee discount available - payroll deduction! In-facility education programs and more! EOE Statement Drug Free, Smoke-Free work place. Equal Opportunity Employer, including disability/vets

We have a great opportunity for a great company in east El Paso. To support the revenue goals for the company by providing administrative support related to recruitment, benefits, training and other general HR tasks. Expectations: Have a sense of urgency. Accountability: Coordinate daily workflow at the highest levels of excellence. Provide timely status updates to Direct Supervisor. To ensure the 5S's are practiced daily to maintain a Tour Ready appearance. Job Responsibilities: Contributes to a positive workplace culture by helping to cultivate positive experiences, such as executing appreciation events, recognition, providing resources and referring issues/concerns to the Director of HR Provides administrative HR support over the team member life cycle (i.e. hire, transfer, life events, termination) and updates all relevant company records, documents and files as necessary Performs full-cycle recruitment for plant nonexempt and lead positions. Provides each team member with a positive onboarding experience and helps to ensure successful acclimation. Supports training programs by assisting in creating and/or acquiring training presentations, procedures, guides, and course materials. Also, maintains training records and training matrix. Ensure timely, tactful, and respectful communication with all internal and external customers. Follow all policies and procedures. Performs other duties and special projects as assigned. Requirements: Education: High school diploma or GED required, associate's or bachelor's degree in human resources or related field and/or equivalent experience is preferred Experience: 2+ years administrative or related experience Basic knowledge of HR policies and procedures Must be proficient in Word, Excel, PowerPoint and Outlook Previous onsite experience in warehouse or manufacturing HR is a plus Working hours are 7am to 3:30 pm Monday to Friday Salary range $21/hr. to $24/hr. depending on experience.

Summary: Conducts Human Resources and Safety activities for the Sunland Park facility by performing the following duties: Organize, conduct, and manage annual trainings such as HACCP (GMP), Safety, Sexual Harassment and Butcher Certification training. Assist in developing and/or implementing safety plans, policies, and developing programs that ensure safe working conditions. Evaluate every position within production to grasp sufficient knowledge to create SOPs for each of those positions. Create job analysis of each position within the facility to determine necessary safety gear and physical requirements. Perform daily walk thru in Production to observe employees and ensure they are wearing proper PPE / food safety gear and following GMPs; and inspect company equipment and property to ensure compliance with safety standards. Handle accident reports, make sure records are properly filed, and identify strategies for preventing future accidents. Reports must be filed within 24 hours of incident occurrence. Assist in reporting and managing injuries to worker's compensation carrier. Follow-up with physicians and employees regarding employee appointments, work restrictions, and diagnosis. Assist in managing OSHA logs and other regulatory forms and processes. Point of contact for all work-related injuries. Responsible for gathering information/data for the safety committee and creating/updating ongoing Accident Analysis report to minimize/eliminate workplace Fields hourly employee questions pertaining to topics that include but are not limited to: working conditions, Personal Protective Equipment (PPE), workers' compensation, etc. Replenish orders for employee protective equipment such as safety goggles or other gear. Work with on-site agencies and employees to ensure that adequate inventory levels are maintained for issuing PPE to employees. Help with coordinating and scheduling annual employee audiometric testing for Hearing Conservation Program. Assist in scheduling various occupational safety and health trainings such as LOTO, PIT Safety Certification, Fall Protection, etc. Assist in coordinating and participate in bi-weekly Safety Committee meetings. Assist in Emergency Response Training, evacuation management and emergency procedures. Maintain First Aid certification and function as an active first aid responder and assist in First Aid training program management. Participate in locker clean outs. Handle disciplinary actions for employees who have violated company policies. In cases of complaints and allegations, gather necessary information through investigations, make decisions that will impact employees' employment based on company policies and documents matters. Plans and conducts new hire orientation and onboarding process to foster positive attitude toward company values and expectations. Fields hourly employee questions pertaining to topics that include but are not limited to: vacation/personal time, benefits (medical, dental, STD, life, EAP, and vision), employee issues, job opportunities, working conditions, discipline. Manages and updates HRIS/Time and Attendance and personnel files with changes to employee status as necessary (e.g., change of address, tax withholding (W-4's), departmental transfers, rate increases, FMLA/WC/vacation/person leave, terminations, etc.) Collaborates efforts to gather information for special projects, both individual and team Assists with planning and execution of employee events. Assist in monitoring and enforcing temporary agencies' completion of required tasks. Communicate and translate correspondence and training between English and Spanish, both written and spoken. Performs other duties, as needed. Supervisory Responsibilities The individual in this position does not hold supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regular attendance is required. Education and/or Experience Bachelor's degree in a Human Resources / Occupational Safety related field; OSHA Certification is a plus; at least one to two years of related experience required. Language Skills Ability to speak, read and write fluent Polish and English is required. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write detailed, professional correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Human Resources Information Systems (HRIS); Microsoft Office Word Processing and Excel software; Internet software. Certificates, Licenses, Registrations CPR/First Aid Certification Other Skills and Abilities Must have excellent customer service skills and communication skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. Position requires heavy use of keyboard. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Information Hiring Department: Office of Human Resources Reports To: Associate Director of Employee Relations Posting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received. Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm. FLSA status: Exempt Earliest Start Date: 02/01/2026 Salary: $65,000 Required Application Materials: * Resume * Cover Letter * List of three references Position Summary Position Summary The Employee Relations Consultant serves as a strategic partner within the Office of Human Resources department, focusing on fostering a positive and compliant workplace environment across the institution. This role is responsible for managing complex employee relations matters, including conducting impartial investigations, advising on performance management, and interpreting employment laws and university policies. The consultant collaborates with academic and administrative leaders to resolve conflicts and ensure adherence to institutional values and regulatory requirements. Additionally, the position supports proactive initiatives such as training programs on workplace conduct and supervisory skills, contributing to a culture of learning and continuous improvement. Key Responsibilities Employee Relations Management - 40% * Provide employee relations consultation and guidance to supervisors, faculty and staff regarding performance issues, corrective action, and conflict resolution. * Conduct workplace investigations, including interviewing employees, gathering documentation, and preparing investigative reports. * Manage employee relations casework by maintaining accurate confidential case files, tracking deadlines, and documenting recommendations and outcomes. * Prepare written reports and communications, including investigation summaries, performance improvement plans, and corrective action documents. * Conduct investigation meetings and mediation sessions. Collaboration and Consultation - 35% * Partner with academic and administrative leaders to address organizational challenges and improve employee engagement. * Collaborate with HR leadership to identify employee relations issues and recommend strategies for organizational development and workforce planning. * Provide advice and guidance to managers and employees on institutional policies. * Collaborate and consult with HR units, Legal Counsel, Title IX, Equal Opportunity Office, and other internal partners to ensure coordinated responses to workplace issues. Training and Development - 15% * Assist in the development and facilitation of training programs in performance management, employee recognition, and supervisory skills in conflict resolution. Compliance and Policy Interpretation and Guidance -10% * Provide advice and guidance to managers and employees on institutional policies. * Collaborate and consult with HR units, Legal Counsel, Title IX, Equal Opportunity Office, and other internal partners to ensure coordinated responses to workplace issues. Knowledge of all Microsoft Office software and able to learn and use institutional software systems. Complies with all State and University policies. Other duties may be assigned. Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Qualifications: Education: Bachelor's degree in human resources, Business Administration, Organizational Development, or related field. and Experience: * Three (3) years of experience in employee relations, HR consulting, investigations, mediation, or related HR role. * Knowledge of employment laws, regulatory requirements and best practices. * Strong interpersonal communication and conflict resolution skills. * Demonstrate ability to manage time sensitive and confidential information with discretion. Preferred Qualifications: * Experience working in a higher education environment * Experience conducting workplace investigations * Advanced HR certification such as SHRM-CP/SCP or PHR/SPHR Why Pick UTEP The University of Texas at El Paso (UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve. UTEP is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 26,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America. This is an especially exciting time to join UTEP as it advances the goals of its 2030 Strategic Plan. Built around the institution's core strengths-its location, its people, its supportive culture, and its community partnerships-the plan lays out a bold vision for the next decade, aimed at maximizing the University's regional impact and national stature. About the Office of Human Resources UTEP's Office of Human Resources supports the university's mission by recruiting talented individuals, fostering professional growth, and promoting a culture of service, integrity, and respect. We are committed to providing exceptional service to applicants, employees, and campus departments. Our team partners with the campus community to attract, develop, and retain a skilled workforce dedicated to student success and institutional excellence. As a key function within Human Resources, the Employee Relations team supports a positive and effective work environment by promoting strong communication, sound management practices, and proactive conflict resolution. Through consultation, training, and guidance on performance management and policy, the team works collaboratively with employees and supervisors to foster a respectful and productive workplace aligned with the UTEP's values and goals. Miner Perks and Benefits What UTEP Offers: * Benefit Package includes: Medical, Prescription, Life Insurance and Wellness platform * Voluntary Benefits: Dental, Vision, Additional life insurance, UT Flex, Short and Long - term disability plans * Retirement Programs * Longevity Pay * Paid Vacation & Sick Leave * Paid Holidays * Employee Discounts & Perks * Employee Education Assistance program * And much more! Visit our Benefits Summary Page for more information on our additional benefits. Disclaimer: Eligibility for perks and benefits may vary based on part-time or full-time employment. Additional Information Note: To the extent that this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA-48, being hired for and continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure. The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 50 pounds. The noise level for this work environment is usually moderate. In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment. The University of Texas at El Paso is an Equal Opportunity/Affirmative Action employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries-including the filing of a Formal Complaint or reporting an incident-about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at **************, by email at ****************, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 312. For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at *************.

The Human Resources Recruiter plans, organizes, develops and evaluates effective recruitment and retention programs and strategies to ensure appropriate staffing levels. Responsible for the employment functions, including identifying recruitment markets and strategies, recommending appropriate advertising, facilitating the hiring process from applicant screening and referral to processing/orientation and on-boarding. Analyzes recruitment, retention and employment program effectiveness, develops recommendations and proposals that align with strategic goals. Represents the hospital at external career fairs, internal open houses and other recruiting functions. Qualifications Minimum Position Requirements Work Experience: Three (3) years administrative/professional experience required, of which two (2) years should be within a Human Resources environment preferably in a recruitment role. Must demonstrate knowledge of issues relating to recruitment and selection as well as employment law and other Human Resources practices is required. License/Registration/Certification Certified Healthcare Recruiter (CHR) or SHRM-CP preferred. Education and Training Bachelors Degree in Business Administration or related field required. Education requirement may be substituted for additional four (4) years of work related experience. Skills Knowledge of issues affecting health care recruitment and retention. Excellent communication (oral and written), critical thinking and follow up skills. Strong interpersonal skills, including interviewing skills, personal communication skills, and ability to influence others. Strong ability to organize work priorities and meet specific objectives under time constraints. Ability to multi-task and manage several projects simultaneously. Ability to be a change agent and influence others. Excellent customer service skills. Ability to build and maintain relationships and work with all levels of management and teams. Strong team orientation and collaborative style. Ability to use independent judgment in guiding, coaching, and instructing staff and leaders. Ability to promote an inclusive environment and seek ways to integrate differences. Ability to analyze and apply judgment in resolving complex problems. Excellent computer skills, to include MS Excel, Word, Project, and Power Point. Self-motivated, self-learner, initiator, creative and flexible. Bilingual, English/Spanish preferred.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a skilled and experienced Human Resource Administrator to help drive and support our people initiatives. In this role, you will collaborate closely with leadership to deliver internal HR support and contribute to the continuous improvement of HR processes. The ideal candidate is a dynamic public speaker, personable, creative, dependable, and demonstrates a strong work ethic. Prior experience in call center operations or client services is highly desirable. This is a full-time, local, on-site position and requires employees to report to work at one of our locations. We offer bonuses opportunities, comprehensive medical, dental and vision benefits, paid vacation and holidays, and contests incentives. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? This role will partner with team leaders to implement and execute HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across a broad spectrum of HR processes. To be successful in this role, you must understand business priorities and translate them into the most value-added work. We are looking for HR professionals with the ability to identify problems and to drive solutions. Key Responsibilities: Minimum 1 year of experience in HR administration Some undergraduate education required Strong interpersonal and communication skills Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint) Familiarity with training tools and techniques Effective conflict resolution and time management skills Strong presentation skills, both written and verbal Ability to thrive in a fast-paced, professional environment Skilled in planning, coordination, and adapting to various learning styles Comfortable giving and receiving constructive feedback Capable of prioritizing tasks and meeting deadlines efficiently CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? Must exhibit good business judgment and acumen by being both confident and flexible in their views. Candidates should possess fun and enthusiastic disposition and be capable of teaching and motivating a wide range of personalities and learning styles. Minimum 1 year of experience in HR administration Some undergraduate education required Strong interpersonal and communication skills Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint) Familiarity with training tools and techniques Effective conflict resolution and time management skills Strong presentation skills, both written and verbal Ability to thrive in a fast-paced, professional environment Skilled in planning, coordination, and adapting to various learning styles Comfortable giving and receiving constructive feedback Capable of prioritizing tasks and meeting deadlines efficiently PREFERRED QUALIFICATIONS: Experience in military, government (local, state, or federal) settings Background in contact center environments Degree from an accredited two- or four-year college or university SHRM-SCP or equivalent HR certification COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Temp Hiring Human Resource Clerk Pay: $15.50/hour Hours: Monday-Friday, 8:00 AM-5:00 PM Requirements & Skills: • 1 year of clerical experience • Strong telephone and verbal communication skills • Professional and organized • Must be able to walk up stairs • Bilingual (English/Spanish) preferred • Assist with various HR duties including filing, cleaning lockers, and general office support How to Apply: Send your resume to ************************ Call us at ************ Or visit us in person at 5070 Doniphan Drive, Suite E, El Paso, TX 79932 15.50 Qualifications 1 year Clerical Office Setting preferably HR

Job Description Summary: Conducts Human Resources and Safety activities for the Sunland Park facility by performing the following duties: Organize, conduct, and manage annual trainings such as HACCP (GMP), Safety, Sexual Harassment and Butcher Certification training. Assist in developing and/or implementing safety plans, policies, and developing programs that ensure safe working conditions. Evaluate every position within production to grasp sufficient knowledge to create SOPs for each of those positions. Create job analysis of each position within the facility to determine necessary safety gear and physical requirements. Perform daily walk thru in Production to observe employees and ensure they are wearing proper PPE / food safety gear and following GMPs; and inspect company equipment and property to ensure compliance with safety standards. Handle accident reports, make sure records are properly filed, and identify strategies for preventing future accidents. Reports must be filed within 24 hours of incident occurrence. Assist in reporting and managing injuries to worker's compensation carrier. Follow-up with physicians and employees regarding employee appointments, work restrictions, and diagnosis. Assist in managing OSHA logs and other regulatory forms and processes. Point of contact for all work-related injuries. Responsible for gathering information/data for the safety committee and creating/updating ongoing Accident Analysis report to minimize/eliminate workplace Fields hourly employee questions pertaining to topics that include but are not limited to: working conditions, Personal Protective Equipment (PPE), workers' compensation, etc. Replenish orders for employee protective equipment such as safety goggles or other gear. Work with on-site agencies and employees to ensure that adequate inventory levels are maintained for issuing PPE to employees. Help with coordinating and scheduling annual employee audiometric testing for Hearing Conservation Program. Assist in scheduling various occupational safety and health trainings such as LOTO, PIT Safety Certification, Fall Protection, etc. Assist in coordinating and participate in bi-weekly Safety Committee meetings. Assist in Emergency Response Training, evacuation management and emergency procedures. Maintain First Aid certification and function as an active first aid responder and assist in First Aid training program management. Participate in locker clean outs. Handle disciplinary actions for employees who have violated company policies. In cases of complaints and allegations, gather necessary information through investigations, make decisions that will impact employees' employment based on company policies and documents matters. Plans and conducts new hire orientation and onboarding process to foster positive attitude toward company values and expectations. Fields hourly employee questions pertaining to topics that include but are not limited to: vacation/personal time, benefits (medical, dental, STD, life, EAP, and vision), employee issues, job opportunities, working conditions, discipline. Manages and updates HRIS/Time and Attendance and personnel files with changes to employee status as necessary (e.g., change of address, tax withholding (W-4's), departmental transfers, rate increases, FMLA/WC/vacation/person leave, terminations, etc.) Collaborates efforts to gather information for special projects, both individual and team Assists with planning and execution of employee events. Assist in monitoring and enforcing temporary agencies' completion of required tasks. Communicate and translate correspondence and training between English and Spanish, both written and spoken. Performs other duties, as needed. Supervisory Responsibilities The individual in this position does not hold supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regular attendance is required. Education and/or Experience Bachelor's degree in a Human Resources / Occupational Safety related field; OSHA Certification is a plus; at least one to two years of related experience required. Language Skills Ability to speak, read and write fluent Polish and English is required. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write detailed, professional correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Human Resources Information Systems (HRIS); Microsoft Office Word Processing and Excel software; Internet software. Certificates, Licenses, Registrations CPR/First Aid Certification Other Skills and Abilities Must have excellent customer service skills and communication skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. Position requires heavy use of keyboard. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Job Posted by ApplicantPro

Information Hiring Department: Office of Human Resources Reports To: Director of Human Resource Operations Posting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received. Hours: up to 40 hours per week, Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends FLSA status: exempt Earliest Start Date: As soon as possible. Salary: commensurate with experience. Required Application Materials: * Resume * Cover Letter * List of three references Position Summary The Assistant Director for Human Resource Information Systems and Data Analytics is responsible for overseeing the design, implementation, and optimization of HR technology platforms and data analytics strategies that support organizational goals. This role ensures that HR systems are efficient, secure, and aligned with business needs while leveraging data to drive informed decision-making. The position collaborates with HR leaders, IT teams, and campus stakeholders to enhance system functionality, improve reporting capabilities, and deliver actionable insights that strengthen workforce planning, compliance, and employee experience. Key Responsibilities HR Systems Management and Compliance - 40% * Lead the administration, continuous improvement, and training for HR technology platforms to include PeopleSoft HCM and ServiceNow Human Resource Delivery System. * Coordinate efforts between the Office of Human Resources and UTS information technology; facilitating communication and alignment of technology projects and process improvements impacting HR operations and process improvement projects. * Manage and optimize the Human Resource Delivery (HRSD) ServiceNow platform to ensure efficiency and alignment with organizational needs, to include administration, enhancements, and integration with other HR systems. * Monitor compliance with data privacy regulations and internal policies. * Mitigate risks associated with system changes and data handling. Data Analytics & Reporting - 35% * Develop and maintain dashboards and reports to monitor HR metrics across the university. * Use predictive analytics to support strategic university workforce planning and talent management initiatives. * Provide actionable insights to HR leadership and organizational stakeholders. Process Optimization & Automation- 15% * Identify opportunities to streamline HR processes through automation and system enhancements. * Implement best practices for data governance and workflow efficiency. Training and Change Management -10% * Develop training materials and deliver sessions for HR staff on system functionality and data reporting tools. * Collaborate with the Assistant Director for Continuous Improvement to effectively manage change efforts related to system implementations and upgrades. Other duties as assigned. Core Competencies * Strategic thinking with a focus on technology-driven solutions. * Ability to influence and collaborate across HR and IT teams. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Required Qualifications: Education: Bachelor's Degree in HR, Information Systems, Business Administration, or related field. and Experience: * 3+ years' experience managing HR systems and data analytics * 2+ years of leadership experience Preferred Qualifications: * Experience managing HRIS systems in higher education. * Experience with SQL or other data query languages. * Experience working with ServiceNow HRSD platform. Skills * Strong analytical and problem solving. * Excellent communication and facilitation skills. * Ability to translate data into actionable insights for non-technical audiences. Why Pick UTEP The University of Texas at El Paso (UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve. UTEP is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 26,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 169 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America. This is an especially exciting time to join UTEP as it advances the goals of its 2030 Strategic Plan. Built around the institution's core strengths-its location, its people, its supportive culture, and its community partnerships-the plan lays out a bold vision for the next decade, aimed at maximizing the University's regional impact and national stature. Miner Perks and Benefits What UTEP Offers: * Benefit Package includes: Medical, Prescription, Life Insurance and Wellness platform * Voluntary Benefits: Dental, Vision, Additional life insurance, UT Flex, Short and Long - term disability plans * Retirement Programs * Longevity Pay * Paid Vacation & Sick Leave * Paid Holidays * Employee Discounts & Perks * Employee Education Assistance program * And much more! Visit our Benefits Summary Page for more information on our additional benefits. Disclaimer: Eligibility for perks and benefits may vary based on part-time or full-time employment. Additional Information Note: To the extent that this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA-48, being hired for and continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure. The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 10 pounds. The noise level for this work environment is usually moderate. In keeping with its access, excellence, and impact mission, The University of Texas at El Paso is committed to a learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment. The University of Texas at El Paso is an Equal Opportunity Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries-including the filing of a Formal Complaint or reporting an incident-about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at **************, by email at ****************, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 223C. For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at *************.

LOCATION Las Cruces, NM JOB TYPE Full-Time PAY TYPES Salary + Bonus BENEFITS & PERKS MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement APPLICATION DETAILS No Resume Required, On-site Interview POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a skilled and experienced Human Resource Administrator to help drive and support our people initiatives. In this role, you will collaborate closely with leadership to deliver internal HR support and contribute to the continuous improvement of HR processes. The ideal candidate is a dynamic public speaker, personable, creative, dependable, and demonstrates a strong work ethic. Prior experience in call center operations or client services is highly desirable. This is a full-time, local, on-site position and requires employees to report to work at one of our locations. We offer bonuses opportunities, comprehensive medical, dental and vision benefits, paid vacation and holidays, and contests incentives. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? This role will partner with team leaders to implement and execute HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across a broad spectrum of HR processes. To be successful in this role, you must understand business priorities and translate them into the most value-added work. We are looking for HR professionals with the ability to identify problems and to drive solutions. Key Responsibilities: Minimum 1 year of experience in HR administration Some undergraduate education required Strong interpersonal and communication skills Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint) Familiarity with training tools and techniques Effective conflict resolution and time management skills Strong presentation skills, both written and verbal Ability to thrive in a fast-paced, professional environment Skilled in planning, coordination, and adapting to various learning styles Comfortable giving and receiving constructive feedback Capable of prioritizing tasks and meeting deadlines efficiently CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? Must exhibit good business judgment and acumen by being both confident and flexible in their views. Candidates should possess fun and enthusiastic disposition and be capable of teaching and motivating a wide range of personalities and learning styles. Minimum 1 year of experience in HR administration Some undergraduate education required Strong interpersonal and communication skills Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint) Familiarity with training tools and techniques Effective conflict resolution and time management skills Strong presentation skills, both written and verbal Ability to thrive in a fast-paced, professional environment Skilled in planning, coordination, and adapting to various learning styles Comfortable giving and receiving constructive feedback Capable of prioritizing tasks and meeting deadlines efficiently PREFERRED QUALIFICATIONS: Experience in military, government (local, state, or federal) settings Background in contact center environments Degree from an accredited two- or four-year college or university SHRM-SCP or equivalent HR certification CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Our team is looking for an experienced human resource specialist to support internal HR functions with a special focus on recruitment activities. In this role, you will work with the Talent Acquisition team and operations to coordinate recruiting and hiring functions while providing general HR support. Candidates for this role should be charismatic public speakers, friendly, creative, highly reliable, and possess a strong work ethic. Experience in call center operations or client services is preferred. This is a full-time, local, on-site position and requires employees to report to work at one of our locations. We offer bonuses opportunities, comprehensive medical, dental and vision benefits, paid vacation and holidays, and contests incentives. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? This role will partner with team leaders to implement and execute HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across a broad spectrum of HR processes. To be successful in this role, you must understand business priorities and translate them into the most value-added work. We are looking for HR professionals with the ability to identify problems and to drive solutions. Key Responsibilities: General HR support, in partnership with operations Ensure timely and accurate entries to the HRIS databases Coordinate recruitment activities Prepare and submit job reacquisition requests Communicate with staff and provide instructions and guidance regarding policies and practices such as payroll, compliance issues, and employment inquiries Understand business goals and recommend effective HR strategies Monitor employee engagement with a "hands-on" approach that may include remote interactions Adapt to the complex and rapidly changing work environment by responding to the macro-economic environment and fiscal policies Passion for innovative HR solutions and process improvement Drive effective employee relations, retention and reward programs Comfort with high volume workload Manage multiple priorities Excellent organizational and interpersonal skills CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? Must exhibit good business judgment and acumen by being both confident and flexible in their views. Candidates should possess fun and enthusiastic disposition and be capable of teaching and motivating a wide range of personalities and learning styles. 2+ years of experience as an HR Specialist or recruiting positions Some Undergraduate level education in Human Resources Exceptional interpersonal & communication skills Working knowledge of Microsoft Office including Outlook, Excel, Word & PowerPoint Understanding of training tools and techniques Possess effective conflict resolution skills Possess time management, planning, organizational and multi-tasking skills Excellent presentation skills (oral and written) Ability to work in a professional but fast-paced environment Excellent planning, management, and coordination skills, and the ability to work with a variety of learning styles Address knowledge, expertise, and performance gaps with constructive feedback Comfortable with providing and accepting critical feedback. Capable of prioritizing and organizing work efficiently to meet deadlines PREFERRED QUALIFICATIONS: Military, local, state or federal government experience is a plus Experience working in a contact center environment is a plus Graduation from an accredited two-year or four-year college or university is a plus SHRM-SCP or similar certification is a plus COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.