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Human resources internship skills for your resume and career

15 human resources internship skills for your resume and career
1. Resources Intern
Resources intern refers to an internship position with the Human Resources (HR) department, often at a larger corporation. This role involves a great deal of administrative work for open positions at the company, such as reviewing resumes and holding interviews. As the role is an internship, a resources intern position is frequently held by students.
- Created Human Resources Intern Procedures Manual Planned and Organized various volunteer appreciation events Improved volunteer relations with the organization
- Completed a Water Resources Internship elective from GateWay Community College.
2. PowerPoint
- Improved the presentation process by reformulating overhead projection slides to PowerPoint slides for orientation, open enrollment and other benefits information.
- Completed all tasks related to projects, which involved writing detail documents reviewing and editing PowerPoint presentations.
3. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Provided customer services to internal and external customers involving telephone and email inquiries and ensured proper action and customer client satisfaction.
- Designed and facilitated customer service and productivity workshops for Store Managers and Sales Personnel that was implemented during the holiday season.
4. Internship Program
An internship program is a work experience offered by an organization for a limited period of time that helps the internee learn about their field of choice. Typically, undergraduate students undertake internship programs to gain experience and learn relevant skills from an experienced person in the field.
- Managed summer internship program agenda, which included organization of training workshops and planning of community service events and extracurricular activities.
- Promoted and administered the Comcast-Spectacor Internship Program, including screening and referring candidates, and coordinating interviews using TeamWork Online.
5. HRIS
- Partnered with organizational development team to test and troubleshoot performance management process in an HRIS System.
- Worked with HRIS systems to ensure accuracy and coordinate personal information to upper management.
6. Payroll
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
- Facilitated in the bi-weekly payroll process including entering garnishments/deductions, preparing/sorting all printed payroll checks, and updating employee information.
- Provided administrative support in areas relating to staffing, recruitment, performance evaluations, classifications, and payroll administration.
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Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Provided administrative support for multiple 10-week management training programs, providing candidate communications, data entry, and ordering of refreshments.
- Organized and updated data on ImageNow for PeopleSoft -Maintained initial data entry into database of employment applications -Performed duties as assigned
8. Background Checks
- Administered on-boarding process including processing background checks, new hire orientations and collecting/organizing new hire paperwork.
- Administered and processed background checks for criminal, education verification, employment verification, and references.
9. EEO
- Disseminated and communicated EEO information throughout organization.
- Administered employment applications and recorded EEO forms.
10. I-9
I-9 is a government verification form that indicates, whether an individual is eligible for work in the US. The form was created by the United States Department of Homeland Security division, named as the United States Citizenship and Immigration Services (USCIS) which requires that all US citizens must fill out and submit an I-9 form to start their working career in the US. An I-9 form includes a person's identification information and education credentials, that are ought to be verified by the employer.
- Supported I-9 internal audit and compliance project including auditing I-9 documentation ensuring compliance with federal regulations.
- Processed and verified I-9 documentation by using E-Verify accordingly to federal and state regulations.
11. Phone Screens
A phone screen refers to the stage of the recruiting process that occurs after narrowing the applicant pool through candidate's resumes and before they are asked for a face-to-face interview. Phone screenings are typically conducted over a call from a recruiter or talent acquisition team coordinator at a company to assess the applicant's suitability for a specific position and discuss basic qualifications and information about a job. This is usually a short call that lasts between 15 and 30 minutes. Phone screens can also be useful for employers to get a picture of realistic market expectations from applicants for a specific job.
- Maintain consistent communication with hiring managers regarding potential applicants, phone screens, and interview scheduling.
- Assisted Talent Acquisition organization with scheduling phone screens and interviews.
12. Reference Checks
- Conduct various talent acquisition activities including posting job requisitions, sourcing and screening applicants and conducting background and reference checks.
- Administered professional reference checks and proctored screening skills tests * Scheduled and observed screening interviews while handling confidential data
13. Performance Management
- Modified and refined various position profiles within the company's performance management system to maximize the efficacy of performance feedback meetings.
- Created a variety of staff training programs including Halogen Performance Management Software training and the Management of Animal-Related Injuries Training Series.
14. Data Analysis
- Conducted market research and performed data analysis in the administration of the company's domestic and international compensation programs and policies.
- Provided detailed analysis for executive severance plans by combining thorough data analysis for executive movement within five fiscal years.
15. Administrative Tasks
- Increased organizational effectiveness by creating a system that streamlined administrative tasks such as setting appointments and managing client information.
- Executed basic administrative tasks such as copying, faxing, and scanning documents including filing and handling confidential paperwork
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What skills help Human Resources Interns find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on human resources internship resumes?
-Problem-solving skills and experience
-Ability to work on a team
-Industry-related Technical skills
-Analytical and quantitative skills
-Leadership
-Communication skills
-Strong work ethic
What hard/technical skills are most important for human resources internships?
J. Adam Shoemaker Ph.D.
Associate Professor of Management & Human Resources, Saint Leo University
There are too many to name them all here (sorry, no free advertising)! It would be difficult for a candidate to be familiar with every platform a company might use for their HRIS, but it is good to know that they generally work in the same ways.
If the company asks if you have experience with a particular platform that you have never heard of, always be truthful but still be ready to ask intelligent questions about it: "I'm not too familiar with that platform, but I'd be curious to know about your employees' experiences with it. How long have you been using it, and how robust is the self-service interface?"
What soft skills should all human resources internships possess?
J. Adam Shoemaker Ph.D.
Associate Professor of Management & Human Resources, Saint Leo University
Here again, communication comes up - and here, it is important to recognize that communication is much more than just telling people. A good communicator is a great listener. He knows when to speak his mind and when to wait and see what happens. She knows how to collaborate effectively with people and how to take action when needed.
What human resources internship skills would you recommend for someone trying to advance their career?
Professor of Linguistics, Humanities Division Chair, Cornerstone University
What type of skills will young human resources internships need?
What technical skills for a human resources internship stand out to employers?
Analytical and Critical Thinking. Employees with these competencies recognize there may be more than one valid point of view or one way of doing things. They evaluate an issue or problem based on multiple perspectives, while accounting for personal biases. They are able to identify when information is missing or if there is a problem, prior to coming to conclusions and making decisions.
Applied Problem Solving. People with this skill recognize constraints and can generate a set of alternative courses of action. They are able to evaluate alternatives using a set of criteria in order to select and implement the most effective solution and monitor the actual outcomes of that solution. They are also able to recognize there may be more than one valid point of view or course of action.
Ethical Reasoning and Decision Making. Workers trained with these competencies can assess their own moral values and perspectives as well as those of others. They are able to integrate those values and perspectives into an ethical framework for decision making. They consider intentions and anticipate the consequences of actions, both at the personal and social levels, and understand the ethical principles that apply to a situation before making decisions.
Innovation and Creativity. People with these competencies challenge existing paradigms and propose alternatives without being constrained by established approaches or anticipated responses of others. They bring their knowledge, skills, abilities, and sense of originality to the work that they do. They are willing to take risks and overcome internal struggle to expose their creative self in order to bring forward new work or ideas.
Digital Literacy. People with this competency have expertise in evaluating sources of information for accuracy, relevance, purpose, and bias. They respond quickly and creatively to emerging communication technologies and to the changing uses of existing technologies. They recognize how the basics of effective communication persist as the technological landscape evolves and changes while also recognizing the opportunities created for new and innovative approaches to get a message across.
Engaging Diversity. This competency makes employees understand that diversity provides a broader perspective, giving an organization a wider range of options toward resolving challenges. Such employees have the ability to see others points of view and recognize that only seeing things through one’s own culture and experiences is an impediment to achieving goals. They possess the cultural humility to acknowledge their own biases and to manage the conflicts that are inevitable in an increasingly diverse world.
Active Citizenship and Community Engagement. Employees with this competency understand that creating change and opening paths to new futures starts with the active participation of citizens in their local communities and even spans globally. They actively engage with their communities, because they know that their contributions impact the community and that their engagement with the community in turn shapes them. Through coursework, participation in service-learning projects, and volunteering, they have developed and fine-tuned their awareness of social and cultural differences, of the dynamics and needs of the local as well as global communities and are active citizens who engage with their communities to find new futures.
Teamwork and Leadership. Employees who possess this ability are able to both lead and be a part of a cohesive group. They understand their roles and responsibilities within a group, and how they may change in differing situations. They are able to influence others as leaders or as contributing members and have the willingness to take action. They leverage the strengths of the group to achieve a shared vision or objective. They effectively acknowledge and manage conflict toward solutions.
Oral and Written Communication. Employees with these vital skills have the ability to intentionally engage with various audiences to inform, persuade, and entertain. They are able to demonstrate their proficiency and expertise in various means of oral and written communication. They can create effective relationships with an audience as they keep in mind the needs, goals, and motivations of all involved. They are able to ensure that the communication they create is functional and clear to achieve a desired outcome.
List of human resources internship skills to add to your resume

The most important skills for a human resources internship resume and required skills for a human resources internship to have include:
- Resources Intern
- PowerPoint
- Customer Service
- Internship Program
- HRIS
- Payroll
- Data Entry
- Background Checks
- EEO
- I-9
- Phone Screens
- Reference Checks
- Performance Management
- Data Analysis
- Administrative Tasks
- SharePoint
- Scheduling Interviews
- Career Fairs
- E-Verify
- Phone Interviews
- Open Enrollment
- Event Planning
- Interview Process
- Front Desk
- Open Positions
- Recruitment Process
- Training Programs
- Exit Interviews
- FMLA
- ADP
- In-Person Interviews
- Training Materials
- Hr Administration
- Training Sessions
- Taleo
- Benefits Administration
- Recruitment Efforts
- Provides Administrative Support
- Action Plan
- Succession Planning
- I9
- Drug Screens
- Kronos
- Selection Process
- Performance Reviews
Updated January 8, 2025