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Human resources secretary skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Adriana Thomas,
Adriana Thomas
Below we've compiled a list of the most critical human resources secretary skills. We ranked the top skills for human resources secretaries based on the percentage of resumes they appeared on. For example, 12.3% of human resources secretary resumes contained assist human resources as a skill. Continue reading to find out what skills a human resources secretary needs to be successful in the workplace.

15 human resources secretary skills for your resume and career

1. Assist Human Resources

Here's how human resources secretaries use assist human resources:
  • Interacted and supported the Human Resource Department by processing employee benefits electronically using company software in a timely and efficient manner.
  • Prepared administrative correspondence, contracts, reports and schedules for Assistant Superintendent of Human Resources and other departmental staff.

2. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how human resources secretaries use telephone calls:
  • Responded to unannounced time requirements including telephone calls and visitors not scheduled.
  • Performed a variety of clerical duties including but not limited to: Receive and screen a large volume of telephone calls.

3. Background Checks

Here's how human resources secretaries use background checks:
  • Verify employment references and job verification and submit information for background checks.
  • Prepared recruitment documentation packages for new hires and processed results of criminal background checks for applicants, volunteers and contractors.

4. Front Desk

Here's how human resources secretaries use front desk:
  • Process billing for state and federal funded programs, back up for front desk reception at the main office.
  • Man front desk and ensure there is 100% coverage during the daily hours of the office.

5. Travel Arrangements

Here's how human resources secretaries use travel arrangements:
  • Disseminated child abuse and neglect information, coordinated Center staff travel arrangements and scheduled audiovisuals.
  • Maintained company monthly/yearly calendar, travel arrangements for President and all Sales Personnel.

6. Schedule Appointments

Here's how human resources secretaries use schedule appointments:
  • Maintain center directory and schedule appointments.
  • Maintain calendar and schedule appointments of all human resource functions.

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7. Clerical Support

Clerical support performs activities that must be done in every workplace in order to support the company going forward. These duties, which come within the category of clerical support, are typically delegated to entry-level employees since they are simple and easy to learn. Even though clerical duties like printing and filing are easy, they require time and in many instances, other workers are preoccupied with other activities and unable to keep up with all that needs to be accomplished. As a result, many businesses employ clerical support staff who are solely responsible for these duties.

Here's how human resources secretaries use clerical support:
  • Provided clerical support to the Vice-President of Human Resources, Education Coordinator, Benefits Coordinator, and Hiring Coordinator.
  • Provided administrative and clerical support to American Buildings Company s corporate Human Resources Department.

8. Reference Checks

Here's how human resources secretaries use reference checks:
  • Processed reference checks for qualified candidate.
  • Set up interviews for prospective employees, carried out reference checks and conducted preliminary interviews.

9. Computer System

Here's how human resources secretaries use computer system:
  • Entered applicants demographics into the computer system
  • Hired employees on the computer system and added all codes pertinent to the job, assisted Supervisor and co-workers with duties.

10. Word Processing

Here's how human resources secretaries use word processing:
  • Participated in all computer, word processing, or clerical training as required by management.
  • Performed a variety of secretarial office tasks including recordkeeping, filing, word processing, data entry and faxing.

11. Office Equipment

Here's how human resources secretaries use office equipment:
  • Maintained files, placed orders for supplies, and made the contacts for routine maintenance and repairs of office equipment.
  • Operate standard office equipment such as personal computer, copier, calculator, scanner, printer, and fax machine.

12. FMLA

Here's how human resources secretaries use fmla:
  • Ensured proper designation of FMLA status for qualified events including completion of applications, medical certifications and continuous follow-up with employees.
  • Maintained FMLA requests with follow-up documentation.

13. PowerPoint

Here's how human resources secretaries use powerpoint:
  • Create PowerPoint for Officers meetings and presentations.
  • Experienced with MS Word, MS Excel, and MS PowerPoint.

14. Health Insurance

Here's how human resources secretaries use health insurance:
  • Reduced broker commissions by 10% for $125,000 in saving by switching health insurance company.
  • Assist with employee benefits such as health insurance, life insurance, and disability claims.

15. Secretarial Support

Here's how human resources secretaries use secretarial support:
  • Provided secretarial support to two Human Resource Managers.
  • Provide secretarial support to recruiters and employment.
top-skills

What skills help Human Resources Secretaries find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on human resources secretary resumes?

Adriana Thomas

Advisor, Internship Coordinator, Instructor, Washington State University- Vancouver

Organization. Students are often interested in administrative work, supporting a company and employees (the company may be working with clients, so the HR department is supporting them in that work), policies.

What soft skills should all human resources secretarys possess?

Adriana Thomas

Advisor, Internship Coordinator, Instructor, Washington State University- Vancouver

People skills. Communication, collaboration.

What hard/technical skills are most important for human resources secretarys?

Adriana Thomas

Advisor, Internship Coordinator, Instructor, Washington State University- Vancouver

Keeping track of details, attention to detail.

What human resources secretary skills would you recommend for someone trying to advance their career?

Dr. Martha Martinez- Firestone Ph.D.Dr. Martha Martinez- Firestone Ph.D. LinkedIn profile

Associate Professor and Director of Undergraduate Program, DePaul University

I think a gap year is great to transform passions into expertise. Cultivate knowledge and networks in areas where you would eventually like to get a job. Research the industry that interests you, attend industry events, make zoom connections, and get the skills that people are talking about. If possible, volunteer in those industries to enhance your knowledge, contacts, and resume.

What type of skills will young human resources secretarys need?

Erik Larson

Professor and Chair, Macalester College

Simultaneously, far more students have experienced disruptions and loss when family members have become seriously ill--or even died--due to the coronavirus pandemic. In some instances, this experience has resulted in students taking on caregiving roles while also trying to complete their coursework. Unfortunately, that type of responsibility does not show up on a resume and, in fact, often appears more like a gap in a resume since the student might not have other relevant experiences.

What technical skills for a human resources secretary stand out to employers?

Robert BakerRobert Baker LinkedIn profile

Assistant Professor, Miami University

Data analytics and communication have made been huge. For biologists and botanists we are reaching an era where we are no longer data limited we are instead limited by how fast we can process data, synthesize it into an easily communicable format, and rapidly make decisions. This isn't just genetics and genomics but we also have real-time field-scale monitoring of plant physiology in agriculture and vegetation cover in ecology/land management. Making the right decisions in a timely fashion based on solid data analysis will likely become more and more important.
Do you want to know more?
Read more about what experts have to say about human resources secretary

List of human resources secretary skills to add to your resume

Human resources secretary skills

The most important skills for a human resources secretary resume and required skills for a human resources secretary to have include:

  • Assist Human Resources
  • Telephone Calls
  • Background Checks
  • Front Desk
  • Travel Arrangements
  • Schedule Appointments
  • Clerical Support
  • Reference Checks
  • Computer System
  • Word Processing
  • Office Equipment
  • FMLA
  • PowerPoint
  • Health Insurance
  • Secretarial Support
  • HRIS
  • Scheduling Interviews
  • Cobra
  • I-9
  • Employment Verifications
  • Meeting Minutes
  • EEO
  • Multi-Line Phone System
  • Expense Reports
  • Exit Interviews
  • Unemployment Claims
  • Compensation Claims
  • Routine Correspondence
  • Direct Calls
  • Transferring Calls
  • Conference Calls
  • Performance Evaluations
  • Open Positions
  • Disciplinary Actions
  • Personnel Actions
  • QuickBooks
  • AS400
  • ADP
  • Fax Machines
  • Employment Process
  • PeopleSoft

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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