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Become A Human Resources Technician

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Working As A Human Resources Technician

  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Interacting With Computers
  • Performing Administrative Activities
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $45,630

    Average Salary

What Does A Human Resources Technician Do At KPMG

* Develop and maintain project timeline, milestones, responsibilities and overall project plan for HR and training initiatives and manage that plan throughout the process
* Interface with internal and external technical staff and business owners throughout the design and development process to gather and analyze requirements and define the best approach to application
* Create project artifacts as required including but not limited to: project plans, residual risk, change requests, work flows, business requirements, test plans, test scripts, training guides and SOPs
* Initiate the development of new processes, policies and procedures, as applicable Oversee data gathering and research on moderate to complex assignments or inquiries, ensure quarterly review and update of all department SOPs, documents, forms, reports and checklists
* Serve as liaison to IT, contractors/developers, and vendors as well as the client liaison for ongoing systems support
* Identify potential problem areas and introduce innovative solutions to improve customer experience with technology

What Does A Human Resources Technician Do At Wells Fargo

* Working with the LOB business leader, application managers, Information Security, IS Architects, and project teams to create and manage end to end Solutions Architecture.
* Engage in cross EBT Architecture alignment activities and on the need basis assist in enterprise initiatives.
* Acts in a strategic role in the development and maintenance of architectures for HR and team member technologies functional domains that are in compliance with the Enterprise Architecture.
* Responsible for working on medium to high architectural impact projects to create solutions Architecture, reviewing and approving medium architectural impact designs, communicating the Architecture strategy and direction to both management and development teams, line of business and infrastructure and directing implementation of the architecture for HR technology.
* Serves as the highest-level technical consultant to internal clients and technical management to ensure conformity with Enterprise Architecture, having expertise across a broad portion of the organizational unit's architecture, or in-depth expertise within a more specific portion of the architecture.
* The preferred work location is Charlotte, NC, but other locations such as Chandler, AZ and Minneapolis, MN will also be considered

What Does A Human Resources Technician Do At Intuit

* Apply your expertise to operate and enhance our Rewards and Talent Performance HR applications/integrations
* Regularly communicate relevant changes/updates to the internal stakeholders
* Supervise the vendor customer support relationship, including maintaining operating mechanisms, presenting & reporting at quarterly business reviews, and managing cases through resolution
* Provide day-to-day production support and incident management.  Research and resolve system problems, system access issues, unexpected results or process flaws
* Create and maintain pertinent documentation
* Translate business objectives and customer needs into clearly written business requirements
* Determine the right technology to fit the business requirements.
* Partner with various business and technical teams to drive the implementation of strategic initiatives
* Provide leadership to business teams to effectively leverage information by optimizing use of data and streamlining of business processes 
* Effectively manage the change that results from the introduction of new technology and processes  
* Identify and propose opportunities for change within a specific functional area
* Think beyond normal parameters to influence the way the business works
* Apply excellent interpersonal skills across multiple organizations; communicate effectively to technical and non-technical stakeholders
* Configuration setup, end-to-end testing, and maintenance of core HR systems/applications
* Effective and persuasive communication skills (verbal and written) appropriate for project teams and business leaders 
* Qualifications
* Bachelors Degree, with 5
* years experience in related enterprise HR information systems

What Does A Human Resources Technician Do At Western and Southern Financial Group

* The HR Business Technology Manager provides oversight for the direction, planning, project execution and management of the talent systems and associated data analytics, while ensuring effective and efficient systems’ processes and procedures that meet current and future business needs for building a high performing and engaged workforce.
* Oversees day-to-day system administration and maintenance services and ensures the proper functioning of all aspects of the talent management system, including appropriate governance and a high quality user experience.
* Troubleshoots and resolves escalated system issues, works with team to formulate and convey requirements to the vendor and tests applications when implementing changes, system enhancements or upgrades.
* Ensures system security and employee data privacy.
* Oversees the team who serves as liaison between the Enterprise business departments and the HR Team on technical and functional support related to use of the system.
* Coordinates and leads meetings with involved parties as appropriate.
* Ensures team proactively provides best practice recommendations, training, expert-level application support and data to improve and support business processes for the system.
* Solves point-in-time challenges to increase the effective use and adoption of the talent management system.
* Oversees projects related to the system, including development, communication of requirements and specifications and analytics.
* Works with minimal supervision and is responsible to make a broad range of decisions, escalates to manager when necessary and updates manager on a regular basis.
* Position Responsibilities:
* Talent Management System
* Ensures all users and administrators have access to the system at all times, at the appropriate level of security role.
* Controls security access and creates and maintains security profiles, grants security rights to users, develops and maintains a security audit function.
* Oversees team’s work with module administrators and HR partners to configure modules, plan, implement, test, rollout and provide support for the talent management system.
* Creates and provides training tools for team, other administrators and system users as needed.
* Works with HR team to ensure training needs of end users are identified and necessary training is completed to meet those needs.
* Communicates product updates, new features, and functionality to the Enterprise with the established operating procedures prior to making changes live.
* Shares key information regarding the talent management system (e.g., planned downtime, release information, etc.) to the appropriate stakeholders and according to standard operating procedures.
* Maintains all system documentation of changes/updates to the system for all modules.
* Collaborates with internal and external clients, vendors, and the IT Department to determine best practice solutions for the talent management system.
* Identifies opportunities for business and process improvement and optimization; makes recommendations and implements as appropriate.
* Works with vendor and IT Department to address support issues and questions.
* Serves as primary liaison with talent management vendor hosting and processing centers.
* Oversees the relationship to ensure that appropriate service levels and customer support are maintained.
* Ensures team attendance at vendor events and participation in vendor-client communities.
* Analytics
* Ensures appropriate custom/ad-hoc reporting needs are met.
* Works with team to configure and execute scheduled and ad-hoc reports, runs error reports/audits related to HRIS interfaces and ensures corrections are made in a timely manner.
* Researches the causes of any data integrity issues and resolves them independently.
* Conducts regular reports/audits of business processes and provides metrics to the appropriate individuals.
* Partners with IT to develop and maintain a comprehensive HR data-mart that is compatible with reporting tools and BI tools.
* Works with team to identify new ways to utilize BI tool functionality for data and metrics that will meet and enhance current information needs for the HR Department and help to proactively improve response to HR trends internally and externally.
* Team Management
* Recruits, hires, trains and develops staff.
* Provides direction to and development of associates through normal supervisory functions including coaching, administration of the performance management model, and creation and implementation of development plans.
* Manages a team of individuals who provide support for the current and future direction of the talent management system.
* Oversees the day-to-day operations, and implementation of processes related to system modules.
* Masters maintains and ensures the team’s detailed knowledge of the talent management product suite with an awareness of opportunities to expand solutions and services.
* Performs other duties as assigned by management.
* Selection Criteria:
* Significant successful talent management system experience required.
* Possesses knowledge of commonly used concepts, practices and procedures in Human Resources and a thorough knowledge and use of HR systems and analytics preferred.
* Demonstrated ability to grasp computer and other technical concepts such as databases, table-driven code and testing tools, analytics tools.
* Must be able to cite examples of quickly learning new technological concepts and applying them to business needs.
* Proven leadership skills with providing direction and effective feedback to team members.
* Has a proactive approach and is a team player with a focus on adding value/making an impact.
* Proven experience and proficiency assessing, analyzing, developing, writing and communicating business requirements/specifications for projects.
* Must be able to cite examples from work experience in testing software packages giving details of development and execution of test plans.
* Demonstrated experience in safeguarding confidential data and ensuring security integrity.
* Proven strong analytical and critical thinking skills, including demonstrated work experience on identifying, quantifying and providing creative solutions to complex problems.
* Proven experience working independently identifying and resolving problems utilizing independent decision-making and initiative.
* Must demonstrate excellent verbal and written communication skills and possess experience successfully interpreting and communicating business needs between internal groups and external vendors in a clear, focused and concise manner.
* Proven ability to effectively interact and communicate with all levels of staff and manage work effectively in a team environment which includes sharing knowledge and resources.
* Must be able to easily grasp and communicate complex ideas.
* Must demonstrate project management experience in leading, planning, executing and maintaining a project from start to finish.
* Proven experience coordinating multiple projects/assignments simultaneously and completing assigned tasks accurately and on a timely basis.
* Work Setting:
* This position works in an office setting and remains continuously in a stationary position for long periods of time while working at a desk, on a computer or with other standard office equipment, or while in meetings.
* Requires visual acuity to read a variety of correspondence, reports and forms and to prepare and analyze data in an accurate, neat and thorough manner.
* Requires the ability to continuously make repetitive motions of the wrists, hands and/or fingers.
* Requires the communication ability to express or exchange accurate information verbally

What Does A Human Resources Technician Do At Fedex Freight, Inc.

* Create and complete necessary testing and documentation for new HR Technology features, upgrades and conversions
* Develop and validate queries for reporting and database analysis
* Troubleshoot, identify and formulate solutions for Human Resource Technology problems
* Provide Tier 2 Support for HR Technology application(s)
* Research new system functionality and applications for implementation in the Human Resources (HR) organization
* Document and update business tasks identified in the Global Development Process (GDP) including appropriate reviews and approvals
* Provide frequent and clear communications regarding the status of initiatives; keep stakeholders informed of changes and work in progress
* Assist and create business process models for HR and HR Technology procedures utilizing Quality Driven Management (QDM) fundamentals
* Manage assigned projects adhering to GDP and Project Management guidelines and fundamentals
* Maintain HR Technology procedure documentation pertaining to new processes, changes to existing processes, system enhancements, etc.
* Responsible for developing and updating training materials for end users and participating in training sessions as required
* Ensure compliance with the information security policy and standards for all HR Technology applications
* Comply with all applicable laws/regulations, as well as company policies/procedures

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How To Become A Human Resources Technician

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.


Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.


Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.


Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Human Resources Technician jobs

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Human Resources Technician Career Paths

Human Resources Technician
Human Resources Analyst Human Resources Consultant Human Resources Manager
Corporate Human Resources Manager
8 Yearsyrs
Human Resources Coordinator Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Human Resources Analyst Human Resources Business Partner Director Of Human Resources
Director Of Human Resources Operations
11 Yearsyrs
Director Of Human Resources Chief Executive Officer Human Resources Generalist
Employee Relations Manager
6 Yearsyrs
Recruiter Operations Manager Human Resources Coordinator
Human Resource Officer
7 Yearsyrs
Senior Human Resources Generalist Human Resources Supervisor
Human Resources Administration Manager
6 Yearsyrs
Human Resources Generalist Human Resources Consultant
Human Resources Business Partner
10 Yearsyrs
Program Manager General Manager Human Resources Coordinator
Human Resources Contractor
9 Yearsyrs
Director Of Human Resources Assistant Vice President Human Resources Coordinator
Human Resources Generalist/Manager
6 Yearsyrs
Recruiter Executive Recruiter Human Resources Coordinator
Human Resources Lead
8 Yearsyrs
Human Resources Coordinator Human Resources Generalist
Human Resources Manager
7 Yearsyrs
Human Resources Business Partner Senior Human Resources Consultant Senior Recruiter
Human Resources Recruiter/Manager
7 Yearsyrs
Human Resources Business Partner Senior Human Resources Generalist Human Resources Manager
Human Resources Vice President
8 Yearsyrs
Human Resources Generalist Senior Human Resources Generalist Human Resources Manager
Regional Human Resources Manager
8 Yearsyrs
Human Resources Manager Director Of Human Resources
Senior Director Human Resources
13 Yearsyrs
Benefit Specialist Account Manager Human Resources Coordinator
Senior Human Resources Administrator
6 Yearsyrs
Benefit Specialist Human Resource Specialist Human Resources Consultant
Senior Human Resources Consultant
9 Yearsyrs
Human Resource Specialist Human Resources Generalist
Senior Human Resources Generalist
7 Yearsyrs
Human Resource Specialist Human Resources Manager
Senior Human Resources Manager
9 Yearsyrs
Human Resources Manager Senior Recruiter
Talent Acquisition Manager
9 Yearsyrs
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Human Resources Technician Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • Japanese

  • French

  • Romanian

  • Carrier

  • Tagalog

  • Italian

  • Russian

  • Portuguese

  • Mandarin

  • Vietnamese

  • Cantonese

  • Ilocano

  • Bengali

  • Gujarati

  • Hindi

  • Dakota

  • Korean

  • Bosnian

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Human Resources Technician

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Real Human Resources Technician Salaries

Job Title Company Location Start Date Salary
HR Technology Manager Yelp, Inc. San Francisco, CA Aug 22, 2016 $181,584
HR Technology Manager Yelp Inc. San Francisco, CA Oct 05, 2015 $170,000
Head Global Hr-It Branch Office Novartis Pharmaceuticals Corporation East Hanover, NJ Sep 02, 2013 $140,000
Global HR Technology-Total Rewards Lead Monsanto Company Saint Louis, MO Oct 10, 2016 $120,000
Human Resources Technical Specialist Solaris Paper, Inc. Buena Park, CA Sep 05, 2014 $102,003

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Top Skills for A Human Resources Technician


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Top Human Resources Technician Skills

  1. Personnel Actions
  2. Payroll System
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Processed employee personnel actions and provided a full range of employment service
  • Keep track of all employees' changes and enter necessary changes into payroll system.
  • Answer questions regarding open positions, application procedures, employment procedures, and basic salary administration practices.
  • Answered telephone calls and human resources personnel requests; responded to requests for information by referring to appropriate department/person.
  • Perform database QC & data entry PATS Database Team Provide excellent customer service & support to multi-national clients.

Top Human Resources Technician Employers

Human Resources Technician Videos

I Wanna Be a Human Resources Officer

Sam Goodell, U.S. Army Europe Human Resources Technician

Human Resources Training from Career Tech