We calculated that 12% of Human Resources Technicians are proficient in Human Resources, Customer Service, and Data Entry. They’re also known for soft skills such as Integrity, Organizational skills, and Communication skills.
We break down the percentage of Human Resources Technicians that have these skills listed on their resume here:
- Human Resources, 12%
Maintain confidentiality related to human resources issues including employment decisions, selection process, criminal history records, and disciplinary issues.
- Customer Service, 10%
Performed staffing clerical duties for internal recruitment, answered telephonic inquires regarding pending personnel actions while providing quality customer service.
- Data Entry, 5%
Filed information, established files, retrieved information, maintained records and performed data entry into computer systems.
- Procedures, 5%
Researched and provided information to service members regarding regulations, procedures and requirements to provide explanations of actions taken or recommended.
- Hris, 5%
Prepared all recruitment actions and other personnel management actions for serviced personnel using various HRIS systems.
- Payroll, 5%
Navigated and mastered understanding of Enterprise Resource Planning software to access payroll records and other pertinent employee information.
Most human resources technicians list "human resources," "customer service," and "data entry" as skills on their resumes. We go into more details on the most important human resources technician responsibilities here: The most important skills for a human resources technician to have in this position are integrity. In this excerpt that we gathered from a human resources technician resume, you'll understand why: "information clerks, particularly human resources assistants, have access to confidential information" According to resumes we found, integrity can be used by a human resources technician in order to "reduced employee complaints by managing and maintaining data integrity via peoplesoft 8.8 and sap. " While it may not be the most important skill, we found that many human resources technician duties rely on organizational skills. This example from a human resources technician explains why: "information clerks must be able to retrieve files and other important information quickly and efficiently." This resume example is just one of many ways human resources technicians are able to utilize organizational skills: "edited organizational documents pertaining to sjeccd policies, procedures, etc. " Communication skills is also an important skill for human resources technicians to have. This example of how human resources technicians use this skill comes from a human resources technician resume, "information clerks must be able to explain policies and procedures clearly to customers and the public." Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "prepared reports for the division office and corporate partners, including walt disney world maintained/updated job descriptions/postings and other employee communications. " A thorough review of lots of resumes revealed to us that "interpersonal skills" is important to completing human resources technician responsibilities. This resume example shows just one way human resources technicians use this skill: "information clerks who work with the public and customers must understand and communicate information effectively to establish positive relationships." Here's an example of how this skill is used from a resume that represents typical human resources technician tasks: "provided advice and counsel to employees and managers in the areas of performance management, interpersonal conflicts and career development. "
See the full list of human resources technician skills.
Before becoming a human resources technician, 56.2% earned their bachelor's degree. When it comes down to graduating with a master's degree, 8.7% human resources technicians went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most human resources technicians have a college degree. But about one out of every seven human resources technicians didn't attend college at all.
The human resources technicians who went onto college to earn a more in-depth education generally studied business and human resources management, while a small population of human resources technicians studied psychology and management.
When you're ready to become a human resources technician, you might wonder which companies hire human resources technicians. According to our research through human resources technician resumes, human resources technicians are mostly hired by CBS, JPMorgan Chase & Co., and Accenture. Now is a good time to apply as CBS has 2 human resources technicians job openings, and there are 2 at JPMorgan Chase & Co. and 1 at Accenture.
If you're interested in companies where human resources technicians make the most money, you'll want to apply for positions at Kronos, Applied Materials, and Cummins. We found that at Kronos, the average human resources technician salary is $90,784. Whereas at Applied Materials, human resources technicians earn roughly $85,887. And at Cummins, they make an average salary of $83,775.
View more details on human resources technician salaries across the United States.