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Working As a Human Resources Trainer

  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Interacting With Computers
  • Performing Administrative Activities
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $38,000

    Average Salary

What Does A Human Resources Trainer Do

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization’s records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants’ questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates’ résumés for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers’ reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

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How To Become A Human Resources Trainer

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Human Resources Trainer Career Paths

Human Resources Trainer
Human Resources Generalist Human Resources Manager Director Of Human Resources
Human Resources Vice President
12 Yearsyrs
Human Resources Generalist Human Resources Manager
Senior Human Resources Manager
9 Yearsyrs
Human Resources Generalist Senior Human Resources Generalist Human Resources Manager
Regional Human Resources Manager
8 Yearsyrs
Human Resources Coordinator Human Resources Consultant
Human Resources Business Partner
10 Yearsyrs
Human Resources Coordinator Senior Human Resources Generalist Director Of Human Resources
Senior Director Human Resources
13 Yearsyrs
Human Resources Coordinator Recruiter Senior Recruiter
Talent Acquisition Manager
9 Yearsyrs
Training Specialist Training Manager Human Resources Business Partner
Human Resources Lead
8 Yearsyrs
Training Specialist Office Manager Administrative Manager
Human Resources Administration Manager
6 Yearsyrs
Training Specialist Owner Senior Vice President
Human Resource Officer
6 Yearsyrs
Trainer Specialist Recruiter
Senior Human Resources Generalist
8 Yearsyrs
Trainer Recruiter Human Resources Consultant
Senior Human Resources Consultant
9 Yearsyrs
Trainer Training Coordinator Human Resources Consultant
Employee Relations Manager
7 Yearsyrs
Consultant Account Manager Recruitment Manager
Talent Manager
6 Yearsyrs
Consultant Senior Manager Senior Human Resources Manager
Director, Human Resources And Administration
9 Yearsyrs
Consultant Office Manager Office Manager Of Human Resources
Staffing Manager
5 Yearsyrs
Business Analyst Functional Consultant Implementation Consultant
Hris Manager
10 Yearsyrs
Business Analyst Functional Consultant Human Resources Lead
Head Of Human Resources
8 Yearsyrs
Human Resources Recruiter Senior Recruiter
Employment Manager
5 Yearsyrs
Human Resources Recruiter Human Resources Analyst
Human Resources Contractor
9 Yearsyrs
Human Resources Recruiter Human Resources Analyst Senior Human Resources Specialist
Senior Human Resources Administrator
6 Yearsyrs
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Average Length of Employment
Top Careers Before Human Resources Trainer
Trainer 5.6%
Cashier 5.3%
Internship 4.3%
Manager 4.1%
Supervisor 3.7%
Recruiter 3.3%
Top Careers After Human Resources Trainer
Trainer 4.2%
Consultant 3.7%
Supervisor 2.9%
Recruiter 2.8%
Manager 2.8%

Do you work as a Human Resources Trainer?

Average Yearly Salary
$38,000
Show Salaries
$28,000
Min 10%
$38,000
Median 50%
$38,000
Median 50%
$38,000
Median 50%
$38,000
Median 50%
$38,000
Median 50%
$38,000
Median 50%
$38,000
Median 50%
$52,000
Max 90%
Best Paying Company
MyEnergyAVECC
Highest Paying City
San Mateo, CA
Highest Paying State
Rhode Island
Avg Experience Level
3.4 years
How much does a Human Resources Trainer make at top companies?
The national average salary for a Human Resources Trainer in the United States is $38,394 per year or $18 per hour. Those in the bottom 10 percent make under $28,000 a year, and the top 10 percent make over $52,000.

Real Human Resources Trainer Salaries

Job Title Company Location Start Date Salary
SR. Human Resources Trainer ICS Nett, Inc. Vienna, VA Jun 23, 2014 $73,258
SR. Human Resources Trainer ICS Nett, Inc. Vienna, VA Dec 02, 2014 $73,258
SR. Human Resources Trainer ICS-Nett Inc. Vienna, VA Jul 03, 2014 $65,000
SR. Human Resources Trainer ICS Nett, Inc. Vienna, VA Apr 01, 2011 $60,000
SR. Human Resources Trainer ICS Nett, Inc. Vienna, VA Jun 20, 2011 $60,000
Human Resources Trainer Steward Health Care System LLC MA Sep 14, 2011 $53,331
Trainer, Human Resources Caritas Christi Health Care Boston, MA Oct 01, 2010 $52,000
Trainer, Human Resources Steward Health Care System LLC MA Oct 15, 2010 $52,000
Human Resources, Training Managemt and Benefits SP Excel. Est LLC Duluth, GA Apr 01, 2014 $46,155
Human Resources Staff Trainer Naturalena Brands Inc. San Mateo, CA Dec 01, 2013 $45,914 -
$56,349
Human Resources Staff Trainer Naturalena Brands Inc. Burlingame, CA Dec 01, 2014 $45,914
Human Reseources Training & Administration Special BMC-The Benchmark Management Company Houston, TX Feb 01, 2010 $42,640
Human Resources and Training and Development Speci Arkansas Valley Adventures LLC Breckenridge, CO May 15, 2012 $35,400
Human Resources Training and Development Specialis Arkansas Valley Adventures LLC Breckenridge, CO May 01, 2012 $35,400
Human Resources Training and Development Specialis Arkansas Valley Adventures LLC Breckenridge, CO May 15, 2012 $35,400

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Top Skills for A Human Resources Trainer

  1. Training Programs
  2. Ensure Compliance
  3. Human Resources
You can check out examples of real life uses of top skills on resumes here:
  • Facilitated conflict management training programs to associate and Leadership groups resulting in standard process for resolving conflict and improving communication.
  • Perform management activities and ensure compliance of policy; Assists senior leadership with performing basic fact-finding and analysis.
  • Assist Human Resources manager with various projects including preparing power point presentations for benefits meetings and scheduling meetings.
  • Trained in all areas of operations including customer service, employee management and company policy enforcement.
  • Maintain employee personnel files; establishes personnel files for new hires and terminated employees.

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Average Salary:

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Top 10 Best States for Human Resources Trainers

  1. Massachusetts
  2. Nevada
  3. Connecticut
  4. New York
  5. District of Columbia
  6. Rhode Island
  7. Delaware
  8. California
  9. Pennsylvania
  10. New Hampshire
  • (586 jobs)
  • (120 jobs)
  • (209 jobs)
  • (1,018 jobs)
  • (190 jobs)
  • (49 jobs)
  • (54 jobs)
  • (2,393 jobs)
  • (697 jobs)
  • (78 jobs)

Human Resources Trainer Demographics

Gender

Female

55.0%

Male

32.3%

Unknown

12.7%
Ethnicity

White

61.7%

Hispanic or Latino

15.0%

Black or African American

12.5%

Asian

6.7%

Unknown

4.1%
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Foreign Languages Spoken

Spanish

54.7%

French

8.0%

Arabic

8.0%

Italian

5.3%

German

2.7%

Korean

2.7%

Russian

1.3%

Portuguese

1.3%

Basque

1.3%

Chinese

1.3%

Vietnamese

1.3%

Albanian

1.3%

Hebrew

1.3%

Turkish

1.3%

Aramaic

1.3%

Amharic

1.3%

Mandarin

1.3%

Dari

1.3%

Persian

1.3%

Urdu

1.3%
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Human Resources Trainer Education

Schools

University of Phoenix

26.4%

Strayer University

6.9%

Walden University

5.6%

State University of New York Albany

5.6%

Liberty University

5.6%

University of North Carolina at Greensboro

4.2%

Webster University

4.2%

University of South Florida

3.5%

Columbia Southern University

3.5%

University of North Texas

3.5%

University of Wisconsin - Stevens Point

3.5%

Ashford University

3.5%

The Academy

3.5%

California Coast University

3.5%

Saint Leo University

3.5%

Villanova University

2.8%

Park University

2.8%

National University

2.8%

University of Iowa

2.8%

Touro College

2.8%
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Majors

Business

30.4%

Human Resources Management

19.6%

Psychology

8.2%

Communication

4.9%

Education

3.9%

Management

3.6%

Counseling Psychology

3.3%

English

3.2%

Elementary Education

2.9%

Nursing

2.6%

Marketing

2.4%

Criminal Justice

2.3%

Liberal Arts

2.3%

Accounting

1.9%

Health Care Administration

1.7%

Sociology

1.6%

Finance

1.4%

Human Services

1.4%

Social Work

1.3%

Educational Leadership

1.3%
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Degrees

Bachelors

40.3%

Masters

27.5%

Other

15.9%

Associate

7.9%

Certificate

4.6%

Doctorate

2.3%

Diploma

1.2%

License

0.4%
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Top Human Resources Trainer Employers

Jobs From Top Human Resources Trainer Employers

Human Resources Trainer Videos

What Is Human Resource Development?

HR Management: Training & Development

Career Advice on becoming a Human Resources Manager by Jennifer C (Full Version)

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