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Human resources trainer skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Laura McCloud Ph.D.,

J. Adam Shoemaker Ph.D.

Below we've compiled a list of the most critical human resources trainer skills. We ranked the top skills for human resources trainers based on the percentage of resumes they appeared on. For example, 17.9% of human resources trainer resumes contained human resources as a skill. Continue reading to find out what skills a human resources trainer needs to be successful in the workplace.

15 human resources trainer skills for your resume and career

1. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how human resources trainers use human resources:

Assist Human Resources manager with various projects including preparing power point presentations for benefits meetings and scheduling meetings.
Partnered with Human Resources Department to co-facilitate sections of the New Neighbor Orientation for newly-hired corporate associates.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how human resources trainers use customer service:

Provide customized training and implementation focusing on customer service, communication skills, team-building and leadership.
Trained in all areas of operations including customer service, employee management and company policy enforcement.

3. Training Sessions

Here's how human resources trainers use training sessions:

Managed and conducted statewide workshops and training sessions on specific areas in order to enhance professional development.
Hosted training sessions to review recruitment trend changes, demographic employment needs and educational professional development.

4. Training Materials

Here's how human resources trainers use training materials:

Directed technical writing team in planning and developing comprehensive training materials to support Portal user training classes.
Developed and revised training materials, technical/troubleshooting manuals and user guides for various employee positions.

5. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how human resources trainers use payroll:

Conducted corporate training on SAP HR in organizational management, personnel administration time management, payroll and recruitment.
Support includes payroll and benefit administration, recruiting, associate relations, assistance with performance management and general HR counsel.

6. ISO

Here's how human resources trainers use iso:

Trained and Certified in ISO 9000 and Six Sigma practices.
Assisted Human Resources with ISO 9000 certification / Quality Management System implementation.

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7. Training Courses

Here's how human resources trainers use training courses:

Completed inspections following training courses to ensure trainees grasped newly acquired education.
Provided training planning assistance, including scheduling various training courses with a variety of internal and external instructors and consultants.

8. Training Programs

Here's how human resources trainers use training programs:

Provide support to Human Resource Director in planning and developing personnel procedures and management training programs.
Developed training programs and coached managers involved in training efforts, providing effective growth and opportunities.

9. HRIS

Here's how human resources trainers use hris:

Recruited, hired, and trained a weekly average of 6 new employees - Assisting in HireVue implementation and new HRIS system
Trained HR staff on utilization of automated file distribution and print services for HRIS products.

10. On-The-Job Training

Here's how human resources trainers use on-the-job training:

Developed a mentoring training program to enhance productivity and reduce on-the-job training errors.
Conducted orientation sessions and organized on-the-job training/meetings for new hires and current employees.

11. Training Classes

A training class is a series of classes/lessons designed to impart skills and knowledge for a specific job or activity or to develop skills and knowledge or fitness to specific useful skills in oneself or others. There are a variety of benefits for the trainee, including improved self-esteem, motivation, and confidence, acquiring a new skill or qualification, updating skills, and keeping in touch with new developments in the field.

Here's how human resources trainers use training classes:

Facilitate organizational training classes specific to demand/desired business need.
Facilitated training classes in human relations topics.

12. Learning Management System

A learning management system or LMS is application software used for administration, tracking, or documentation purposes in education institutes, offices, learning, or training programs. It streamlines the daily chores and reduces the time spent on manual administration tasks. LMS provides a broad array of access to eLearning platforms and also reduces learning and development costs. Google Classrooms, Blackboard Learn are examples of learning management systems

Here's how human resources trainers use learning management system:

Utilize and act as a Subject Matter Expert (SME) with company s Learning Management Systems (LMS).
Managed PeopleSoft LMS (Learning Management System) including curriculum entry, calendar, enrollment and attendance reports.

13. PowerPoint

Here's how human resources trainers use powerpoint:

Position: ICT Trainer/Resource Person (Word, Excel, PowerPoint, Access, Publisher, DOS and Windows OS)
Developed the property-wide presentation using Microsoft Office Powerpoint.

14. Background Checks

Here's how human resources trainers use background checks:

Handled personal and private information, data entry, conduct background checks, review education history.
Ensured active recruitment of quality employees including coordination of interviews, reference and background checks.

15. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how human resources trainers use logistics:

Managed event logistics including negotiating contracts, developing creative solutions to stretch individual budgets, and ensuring seamless execution of plans.
Graduate of The Refrigeration Research Foundation and served on several committees for TRRF (World Food Logistics Organization).

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What skills help Human Resources Trainers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on human resources trainer resumes?

Laura McCloud Ph.D.

Associate Professor of Sociology, Pacific Lutheran University

I think the pandemic will prioritize people's ability to work independently and to collaborate virtually. I don't fully believe we'll see the end of offices that some people are speculating, but we will see an increase in virtual work for many professions. Students who can communicate effectively in-person and online will be at an advantage when trying to get a job. I think experience with collaborative software will also benefit them. While they are missing out on some of the advantages of face-to-face learning, online learning gives students many opportunities for building digital communication skills.

What hard/technical skills are most important for human resources trainers?

J. Adam Shoemaker Ph.D.

Associate Professor of Management & Human Resources, Saint Leo University

Even though these skills are much more trainable, it helps if HR professionals are familiar with HR information systems.
There are too many to name them all here (sorry, no free advertising)! It would be difficult for a candidate to be familiar with every platform a company might use for their HRIS, but it is good to know that they generally work in the same ways.
If the company asks if you have experience with a particular platform that you have never heard of, always be truthful but still be ready to ask intelligent questions about it: "I'm not too familiar with that platform, but I'd be curious to know about your employees' experiences with it. How long have you been using it, and how robust is the self-service interface?"

What soft skills should all human resources trainers possess?

J. Adam Shoemaker Ph.D.

Associate Professor of Management & Human Resources, Saint Leo University

FYI, soft skills are a lot more difficult to train than hard skills. This is part of the reason that there is so much demand for soft skills - for the most part, they need to be innate to the candidate.
Here again, communication comes up - and here, it is important to recognize that communication is much more than just telling people. A good communicator is a great listener. He knows when to speak his mind and when to wait and see what happens. She knows how to collaborate effectively with people and how to take action when needed.

What human resources trainer skills would you recommend for someone trying to advance their career?

Dr. Michael Pasquale Ph.D.

Professor of Linguistics, Humanities Division Chair, Cornerstone University

Graduates should continue to develop expertise and fluency in their language learning and development. They should focus on developing language fluency in the career areas they are pursuing. For example, they should read extensively and listen to podcasts in their target language to understand the field and how to use the language fluently and effectively in those contexts.

What type of skills will young human resources trainers need?

Bill Garris Ph.D.

Associate Professor of Human Services, Human Services Program Coordinator, East Tennessee State University

We meet with community agency partners every year and process with our students what they learn while they participate in internships. What both tell us time and again is that the most important skills are soft skills. Graduates need to have empathy for the clients they serve. They need to develop skills at reading office culture: who is a friend, who is in charge, who is prickly and may stymie their growth. Graduates need to know how to identify what work needs to be done, and then set about doing it: make yourself valuable to the company. Finally, agencies also tell us that empathy and kindness for the people we help, people who may come from a different place in life than the new graduate, is critical.

What technical skills for a human resources trainer stand out to employers?

Adam Smith Ph.D.

Bicentennial Professor, Associate Professor of Management, Enactus Sam Walton Fellow, Indiana University Kokomo

That varies by industry, employer, level, and position. Also, it depends on their approach to hiring and training. It is important that students research employers and industries that interest them. But overall, it may be skills such as decision-making, problem-solving, critical thinking, time management, and collaboration that remain vital. Going forward, effective communication, tech savviness, a positive view of change (as opportunity), and an openness to continuous learning may set people apart in organizations.

Do you want to know more?

List of human resources trainer skills to add to your resume

The most important skills for a human resources trainer resume and required skills for a human resources trainer to have include:

Human Resources
Customer Service
Training Sessions
Training Materials
Payroll
ISO
Training Courses
Training Programs
HRIS
On-The-Job Training
Training Classes
Learning Management System
PowerPoint
Background Checks
Logistics
Training Manuals

Development Programs
Performance Management
Conflict Resolution
CPR
Identify Training
Leadership Development
Course Materials
Orientation Sessions
Management Training
I-9
Performance Reviews
Subject Matter Experts
Professional Development
ELearning
Career Development
Sexual Harassment

Product Knowledge
Open Enrollment
Exit Interviews
Led Training
FMLA
EEO
Disciplinary Actions
Assess Training
Performance Evaluations
Training Presentations
Training Seminars
Performance Appraisals
ADP
Management Development

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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