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Become A Human Service Specialist

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Working As A Human Service Specialist

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $33,026

    Average Salary

What Does A Human Service Specialist Do At Virginia State Government

* Determines initial eligibility for public assistance programs;
* Interacts with internal/external customers across all socioeconomic groups to assess need to services and emergency services and provide service-level assistance such as completing eligibility forms;
* Provides accurate and useful information to clients and citizens seeking information regarding human services and other City and State programs;
* Makes initial determination and reevaluation for continues eligibility for State, Local and Federal programs while meeting mandated standards and timeliness;
* Assess clients in identifying needs to barriers to self-sufficiency;
* Analyzed information and documentation obtained from the interview with the client and determines eligibility;
* Evaluates complex cases with attention to household income, prior self-sufficiency, and factors contributing to a financial crisis;
* Assists clients with immediate emergency services.
* Interviews and determines eligibility for emergency medical, housing and utility, shelter of food assistance;
* Assesses any immediate health or shelter risks and follows procedures to ensure client and family welfare;
* Determines eligibility for possibility of referrals to other programs to alleviate family and individual crises;
* Performs other duties as assigned

What Does A Human Service Specialist Do At Conduent

* Provide overall client development leadership and political strategy for Conduent activities in Public Sector.
* Assists the LOBS in pipeline management and forecasting.
* Works directly with the leadership of other Conduent organizations.
* Responsible for community and political involvement, ensures that Conduent is viewed as a good corporate partner to the State and the local community.
* Work with the appropriate LOB and sales team in qualifying opportunities, establishing effective solutions and executing effective win strategies.
* Coordinates governmental relations activities with the Conduent Government Affairs Office and serves as primary Conduent local resource for contact with political leadership.
* Develops and maintains executive-level relationships.
* Works directly with corporate Executive Sponsor for state/region.
* Must have high level understanding of political, operational, sales, new and existing business activities in state/region.
* Help with RFP process, including writing.
* Other duties as assigned

What Does A Human Service Specialist Do At Maryland Government Jobs

* Supervises subordinate Human Services Specialists and/or functions as a technical subject matter expert in a specific human services program, such as program planning or evaluation, child support, child welfare, adult services, family investment, energy assistance, federal compliance, Title IV
* E program, or volunteer program administration; Administers a human service program with responsibility for the planning and implementation of new or revised procedures, practices and processes, and the disposition of a variety of problems, issues and projects; Evaluates reports and recommendations of subordinate staff for conformance with the appropriate laws, policy and case precedent and determines adequacy of recommendations; Advises subordinates and other human services specialists assigned to other areas on the handling of special cases involving unusual ramifications or applications of the human services policies and procedures; Ensures compliance with departmental policies, directives, and objectives in day-to-day operations; Recommends changes in legislation, policies or procedures; Participates in the formulation and modification of program goals, and in the process of program planning; Prepares final reports and evaluations of the human service program; Plans, conducts or supervises special projects or analyses of the human service program; Conduct studies and analyses of agency human service programs, procedures, practices and organizations and make recommendations to improve system efficiency and operations; Consults with program heads and administrative officials regarding policies, trends and interpretation of data and program needs; Prepares statistical tables and charts, work-flow charts, staffing patterns and organizational charts; Plans and implements new or revised procedures, practices and processes; Assists in the formulation and preparation of an agency's budget; Performs other related duties

What Does A Human Service Specialist Do At Co-Op Services Credit Union

* Responds to employee inquiries via HR Help Desk line, online HRIS chat or email, determines the root issue that is being submitted and either assists in resolving the issue or forwards the issue to the appropriate HR employee (Subject Matter Expert); escalates more complex issues to the Sr.
* Human Resources Representative.
* Works with the HR Business Partners and other HR staff to ensure issues are resolved in a timely manner.
* Provides assistance and guidance to employees on the use of the HR and payroll systems, and in completing transactions using the system.
* Assists with ensuring current and accurate documentation of HRIS procedures.
* Assists in the processing of personnel action transactions including new hires, leave of absence, promotions, salary changes and terminations.
* Assists in the preparation of personnel metrics and reports.
* Sets up and maintains confidential HR files including employee files, recruitment, training, benefits and other related files.
* Oversees the appropriate destruction of employment records, and applications when required.
* Provides clerical support including filing, copying, and phone support; prepares mass mailings; orders and maintains supplies; Assists in reserving rooms and coordination of refreshments for meetings.
* Process and reconcile all HR related invoices.
* Assembles department manuals.
* Assembles new hire and orientation materials and performs new hire orientation.
* Mails employee birthday, anniversary, and other cards, orders service awards and prepares them for presentation.
* Provides support in functional areas of HR department including, research assistance, administering programs, projects and processes specific to the HR department.
* Orders office supplies.
* Assists with the administration of benefits, including paperwork, filing, data entry and interaction with management, staff, vendors and outside agencies.
* Assists in recruitment, such as scheduling candidate interviews with hiring manager or recruiter, testing administration and tracking.
* Post all HR related announcements.
* Responsible for legal updates of posters, and employee handbook – disseminate handbook annually or when necessary.
* Prepares bi-monthly agenda items (HR related) for Executive Management and Board Meetings.
* Organizes quarterly staff recognition meeting.
* Assists the Employee Activities and Wellness Committee to plan and execute events throughout the year including Employee Appreciation Luncheon and Holiday Party.
* Must react to change productively and handle other essential tasks as assigned.
* Regular attendance and punctuality as a full time employee in order to daily exercise all of the essential functions

What Does A Human Service Specialist Do At Nextera Energy

* Applies a thorough knowledge of human resources
* Answering and handling customer inquiries regarding multiple topics
* Resolves issues, maintains employee information, prepares various forms, verifies information, and completes other ad hoc projects
* Performs other job-related duties as assigned

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How To Become A Human Service Specialist

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.

Education

Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 

Training

Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.

Advancement

For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Human Service Specialist jobs

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Real Human Service Specialist Salaries

Job Title Company Location Start Date Salary
Human Reosurces Specialist Squeem, LLC Orlando, FL Oct 20, 2016 $112,694
Human Services Care Specialist Lamsis Associates West Orange, NJ Oct 01, 2012 $50,000
Human Services Care Specialist Cordillera Professionals, LLC Montclair, NJ Oct 01, 2010 $50,000
Case Manager/Human Services Care Specialist The Association for Rehabilitative Case Management New York, NY Sep 26, 2012 $43,500
Human Services Program Specialist Shalom Disability Ministries Los Angeles, CA Mar 06, 2016 $43,326
Human Service Program Specialist NIPD-Nj Teaneck, NJ Jun 12, 2015 $41,205
Human Service Program Specialist YAI/National Institute for People Withdisabilities New York, NY Jul 14, 2015 $41,205
Human Service Program Specialist NIPD-Nj Teaneck, NJ Jun 23, 2015 $41,205
Human Services Care Specialist Premier HHC, LLC Carrollton, TX Oct 04, 2011 $40,000
Human Services Care Specialist New Family Traditions Seattle, WA Oct 01, 2013 $33,051
Human Services Care Specialist Cordillera Professionals, LLC Montclair, NJ Sep 27, 2011 $33,000
Human Services Care Specialist Sambasiva R Sukhavasi Md Pa Port Arthur, TX Nov 14, 2011 $32,240
Human Services Care Specialist East Middlesex Association for Retarded Citizens Reading, MA Dec 02, 2009 $31,639 -
$36,940
Human Services Care Specialist New Family Traditions Seattle, WA Oct 01, 2013 $29,557
Human Services Care Specialist Youth Opportunities Upheld, Inc. Worcester, MA Sep 29, 2010 $27,000
Human Services Care Specialist New Family Traditions Seattle, WA Jul 01, 2010 $24,232 -
$27,114

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Top Skills for A Human Service Specialist

EligibilityRequirementsChildAbuseMedicaidCustomerServiceTreatmentPlansDisasterAssistanceCommunityResourcesEmergencyIntakeHRMentalHealthLawEnforcementSocialServicesPayrollDataEntryProtectiveServicesHumanServiceChildSupportPublicAssistanceProgramsTanf

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Top Human Service Specialist Skills

  1. Eligibility Requirements
  2. Child Abuse
  3. Medicaid
You can check out examples of real life uses of top skills on resumes here:
  • Evaluated documentation provided by clients and determines if clients meet eligibility requirements based on rules and policies.
  • Conduct investigation and assessment of reported child abuse/ neglect or exploitation cases within time frames established by agency policy and law.
  • Coordinated and implemented process for expanded revenue through Medicaid utilization with contracted agencies.
  • Received multiple quality assurance awards for successfully handling customer calls, providing quality customer service and maintaining good customer relationship management.
  • Developed treatment plans and coordinated treatment services.

Top Human Service Specialist Employers

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Human Service Specialist Videos

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Social and Human Services at Edmonds Community College

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