Human service specialist job description
Updated March 14, 2024
14 min read
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Example human service specialist requirements on a job description
Human service specialist requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in human service specialist job postings.
Sample human service specialist requirements
- Bachelor's degree in social work or a related field.
- At least two years of relevant professional experience.
- Knowledge of family dynamics and counseling.
- Experience working with diverse populations.
- Ability to maintain confidential records.
Sample required human service specialist soft skills
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Ability to work collaboratively with other professionals.
- A commitment to helping clients in a respectful and compassionate manner.
- Ability to prioritize tasks and manage time effectively.
Human service specialist job description example 1
Kean University human service specialist job description
External Applicant Instructions
Please upload your resume/CV for automatic population of information to your Kean application.Your contact information, work experience and education will be automatically filled in. Please review all fields - you will need to verify that the data is accurate.In the “My Experience” section, you will find a resume/CV upload option where you can submit your cover letter and any other supporting documents you may wish to submit.
Office of Human Resources
Professional Services Specialist IV, Administrative Services, Confidential
Multiple Positions in Benefits, Employee Relations and Recruiting
Under the supervision of a manager in the Office of Human Resources, the Professional Services Specialist IV performs basic professional functions to assist with daily HR operations. Each Professional Services Specialist will provide generalist support to an HR Unit, including Benefits, Employee Relations and/or Recruiting.
The Professional Services Specialist uses Workday, the HRIS system, and completes assigned HR responsibilities in the assigned area. Additionally, this position may supervise student assistants and/or part-time employees and provides exemplary customer service. These positions may require additional work hours during peak periods.
Qualifications: Graduation from an accredited college with a Bachelor's degree and one (1) year of professional experience working in human resources or a related field is required. Specialized experience in benefits, employee relations, performance management, recruiting and onboarding practices in higher education is preferred. Applicants who do not possess the required education may substitute experience on a year for year basis. Candidate must have computer skills including knowledge of Microsoft Office programs, Google Docs and Adobe. Must have the ability to learn to utilize various types of electronic information systems used by HR including Workday and Datatel. Excellent oral and written communication skills are essential.
The selected candidate will be required to pass a four (4) month Working Test Period.
Candidacy review begins immediately and continues until appointment is made. Please submit your cover letter, resume/CV and contact information for three professional references. Official transcripts are required prior to the starting date of employment.
Attention current Kean University employees (including part-time Student Assistants, Graduate Assistants, Academic Specialists and Adjuncts): Please apply via the internal career site to ensure consideration as an internal candidate. To apply internally, please log into your Workday account and select the Career icon on your homepage to view available positions.
Additional Information
As a condition of employment, external candidates are required to provide proof of COVID-19 vaccination prior to their start date. If you are unable to be vaccinated against COVID-19 for medical or religious reasons, you may submit a request for an exemption. If you are approved for an exemption from the COVID-19 vaccination requirement, you will be required to be tested for COVID-19 by the University on a regular schedule. All employees are expected to follow the University's current health and safety protocols for COVID-19 and any procedures/protocols created through additional correspondence.
Kean University complies with the New Jersey First Act (Senate Bill No. 1730, P.L. 2011, Chapter 70). Any individual newly hired by Kean University will be required to abide by this law and establish a principal residence in New Jersey. New employees will have a full 365 days to establish such residence, from the effective date of hire.
In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position, please refer to Section III.A. of our Reasonable Accommodations Policy & Procedures.
Diversity & Non-Discrimination Statement
Kean University is committed to establishing and maintaining a diverse campus community through inclusive excellence and equal opportunity. Kean's commitment to access and equity is designed to prepare each graduate to not only thrive, but climb higher in a diverse world. As an affirmative action, equal opportunity institution we work to support a campus-wide agenda to foster a community that both values and promotes the diversity and equity of all students, faculty, staff, administrators, and beyond.
EEO/AA Statement
Kean University is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer
Please upload your resume/CV for automatic population of information to your Kean application.Your contact information, work experience and education will be automatically filled in. Please review all fields - you will need to verify that the data is accurate.In the “My Experience” section, you will find a resume/CV upload option where you can submit your cover letter and any other supporting documents you may wish to submit.
Office of Human Resources
Professional Services Specialist IV, Administrative Services, Confidential
Multiple Positions in Benefits, Employee Relations and Recruiting
Under the supervision of a manager in the Office of Human Resources, the Professional Services Specialist IV performs basic professional functions to assist with daily HR operations. Each Professional Services Specialist will provide generalist support to an HR Unit, including Benefits, Employee Relations and/or Recruiting.
The Professional Services Specialist uses Workday, the HRIS system, and completes assigned HR responsibilities in the assigned area. Additionally, this position may supervise student assistants and/or part-time employees and provides exemplary customer service. These positions may require additional work hours during peak periods.
Qualifications: Graduation from an accredited college with a Bachelor's degree and one (1) year of professional experience working in human resources or a related field is required. Specialized experience in benefits, employee relations, performance management, recruiting and onboarding practices in higher education is preferred. Applicants who do not possess the required education may substitute experience on a year for year basis. Candidate must have computer skills including knowledge of Microsoft Office programs, Google Docs and Adobe. Must have the ability to learn to utilize various types of electronic information systems used by HR including Workday and Datatel. Excellent oral and written communication skills are essential.
The selected candidate will be required to pass a four (4) month Working Test Period.
Candidacy review begins immediately and continues until appointment is made. Please submit your cover letter, resume/CV and contact information for three professional references. Official transcripts are required prior to the starting date of employment.
Attention current Kean University employees (including part-time Student Assistants, Graduate Assistants, Academic Specialists and Adjuncts): Please apply via the internal career site to ensure consideration as an internal candidate. To apply internally, please log into your Workday account and select the Career icon on your homepage to view available positions.
Additional Information
As a condition of employment, external candidates are required to provide proof of COVID-19 vaccination prior to their start date. If you are unable to be vaccinated against COVID-19 for medical or religious reasons, you may submit a request for an exemption. If you are approved for an exemption from the COVID-19 vaccination requirement, you will be required to be tested for COVID-19 by the University on a regular schedule. All employees are expected to follow the University's current health and safety protocols for COVID-19 and any procedures/protocols created through additional correspondence.
Kean University complies with the New Jersey First Act (Senate Bill No. 1730, P.L. 2011, Chapter 70). Any individual newly hired by Kean University will be required to abide by this law and establish a principal residence in New Jersey. New employees will have a full 365 days to establish such residence, from the effective date of hire.
In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position, please refer to Section III.A. of our Reasonable Accommodations Policy & Procedures.
Diversity & Non-Discrimination Statement
Kean University is committed to establishing and maintaining a diverse campus community through inclusive excellence and equal opportunity. Kean's commitment to access and equity is designed to prepare each graduate to not only thrive, but climb higher in a diverse world. As an affirmative action, equal opportunity institution we work to support a campus-wide agenda to foster a community that both values and promotes the diversity and equity of all students, faculty, staff, administrators, and beyond.
EEO/AA Statement
Kean University is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer
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Human service specialist job description example 2
Lutheran Social Services Of Wi & Upper Mi human service specialist job description
$1000 Sign on Bonus!
$1000 Sign on Bonus!
Lutheran Social Services of WI and Upper MI wants you to join our growing In-Home Recovery team as a second shift and weekend Human Service Specialist supporting clients with significant mental health concerns and enrolled in the Comprehensive Community Services (CCS) or Community Support Program (CSP) through Northcentral Healthcare in the Wausau community.
This is a full-time, benefit eligible opportunity with a starting wage of $17.50 per hour and provides a $1000 sign on bonus. Hours for the position are weekdays 2 PM - 10 PM and weekends.
Under the direction of the Program Supervisor with assistance from Lead staff, In Home Recovery Service staff provide medication management support to clients experiencing severe and/or persistent mental health concerns. Medication management services are provided in the client's home, school, office or community.. Qualified candidates will be able to demonstrate a strong attention to detail and problem solving skills. All program staff MUST have a valid driver's license, automobile insurance, and reliable transportation for daily travel throughout the Wausau area to provide support to clients in the community.
Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.):
* Medication Monitoring - Non-Prescriber (e.g. delivery medications to improve compliance, review and teach clients about the medications/potential side effects)
* Participation on recovery teams. (provide feedback around service delivery and progress)
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
* Provide services to assigned clients in alignment with the service plan.
* Organize and plan work effectively.
* Apply knowledge of community resources.
* Apply knowledge of counseling and casework principles and methods.
* Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions.
* Apply working knowledge of social problems and their effects on individuals.
* Work collaboratively with clients, service teams, and clinical supervisor to determine interventions.
* Coordinate services per the service plan.
* Establish and maintain effective and collaborative working relationships.
* Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards.
* Maintain client records.
* Make recommendations within the client team and scope of practice.
* Testify at legal proceedings as required by law and/or role.
* Attend client/recovery team meetings.
* When supervision is a program requirement, actively engage in the clinical supervision process.
* Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars.
* Within your scope of practice, provide consultation to peers.
* Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need.
* Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program.
* Perform other duties and special projects as required.
At Lutheran Social Services of WI and Upper MI, the health and safety of our colleagues and clients is our top priority! LSS is regularly reviewing OSHA and CDC recommendations and guidelines to stay abreast of the ever changing Covid-19 pandemic. LSS employees may be required to mask regardless of vaccination status when indoors and in the presence of clients or colleagues Covid-19 community levels. Employees are expected to adhere to agency protocols.
PERKS:
* Public Service Loan Forgiveness (PSLF)
* By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
* Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
* Medical/Dental/Vision Insurance
* Flex Spending for Dependent & Health Care
* Mileage reimbursement
* Paid Time Off - Full-time employees
* 80 hrs of vacation annually (accrued at 3.07 hrs biweekly)
* ~64 hrs of paid sick time annually (accrued at 2.47 hrs biweekly)
* 10 Paid Holidays
* Ability to Contribute to 403B
* LSS makes annual raises a priority for employees
* Employee Assistance Program
* Service Awards and Recognition
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
The specific education and/or experience is determined by the service delivered and the funding stream requirements (noted below).
Comprehensive Community Services (CCS) Requirements:
* High School Diploma
CERTIFICATES, LICENSES, REGISTRATIONS:
The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
LANGUAGE SKILLS:
* Ability to read, write, analyze and interpret to complete required documentation by established timeframes.
* Ability to document in a neat, legible, accurate, objective and consistent manner to reflect the services provided.
* Ability to effectively present information and respond to questions from all levels of LSS management and employees, as well as the individual, family, and circle of support.
COMPUTER SKILLS/TECHNOLOGY:
* Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
* Ability to utilize efficiently an electronic health record(s) for documentation of direct services.
* Must be able to work on computer and utilize computer applications and programs to effectively complete the job.
* Ability to work within a variety of ever-changing software packages and computer systems.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to frequently bend/stoop, crouch, climb stairs and kneel. This position will require the ability to access a variety of locations in the community.
The employee must react appropriately in times of crisis that may include verbal aggression.
The incumbent of this position works in a community environment (home, office, community, etc.). The incumbent will also be exposed to outdoor conditions when traveling on company business.
The noise level in the work environment is usually moderate.
TRAVEL: Daily local travel is required.
LSS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.
$1000 Sign on Bonus!
Lutheran Social Services of WI and Upper MI wants you to join our growing In-Home Recovery team as a second shift and weekend Human Service Specialist supporting clients with significant mental health concerns and enrolled in the Comprehensive Community Services (CCS) or Community Support Program (CSP) through Northcentral Healthcare in the Wausau community.
This is a full-time, benefit eligible opportunity with a starting wage of $17.50 per hour and provides a $1000 sign on bonus. Hours for the position are weekdays 2 PM - 10 PM and weekends.
Under the direction of the Program Supervisor with assistance from Lead staff, In Home Recovery Service staff provide medication management support to clients experiencing severe and/or persistent mental health concerns. Medication management services are provided in the client's home, school, office or community.. Qualified candidates will be able to demonstrate a strong attention to detail and problem solving skills. All program staff MUST have a valid driver's license, automobile insurance, and reliable transportation for daily travel throughout the Wausau area to provide support to clients in the community.
Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.):
* Medication Monitoring - Non-Prescriber (e.g. delivery medications to improve compliance, review and teach clients about the medications/potential side effects)
* Participation on recovery teams. (provide feedback around service delivery and progress)
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
* Provide services to assigned clients in alignment with the service plan.
* Organize and plan work effectively.
* Apply knowledge of community resources.
* Apply knowledge of counseling and casework principles and methods.
* Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions.
* Apply working knowledge of social problems and their effects on individuals.
* Work collaboratively with clients, service teams, and clinical supervisor to determine interventions.
* Coordinate services per the service plan.
* Establish and maintain effective and collaborative working relationships.
* Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards.
* Maintain client records.
* Make recommendations within the client team and scope of practice.
* Testify at legal proceedings as required by law and/or role.
* Attend client/recovery team meetings.
* When supervision is a program requirement, actively engage in the clinical supervision process.
* Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars.
* Within your scope of practice, provide consultation to peers.
* Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need.
* Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program.
* Perform other duties and special projects as required.
At Lutheran Social Services of WI and Upper MI, the health and safety of our colleagues and clients is our top priority! LSS is regularly reviewing OSHA and CDC recommendations and guidelines to stay abreast of the ever changing Covid-19 pandemic. LSS employees may be required to mask regardless of vaccination status when indoors and in the presence of clients or colleagues Covid-19 community levels. Employees are expected to adhere to agency protocols.
PERKS:
* Public Service Loan Forgiveness (PSLF)
* By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
* Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
* Medical/Dental/Vision Insurance
* Flex Spending for Dependent & Health Care
* Mileage reimbursement
* Paid Time Off - Full-time employees
* 80 hrs of vacation annually (accrued at 3.07 hrs biweekly)
* ~64 hrs of paid sick time annually (accrued at 2.47 hrs biweekly)
* 10 Paid Holidays
* Ability to Contribute to 403B
* LSS makes annual raises a priority for employees
* Employee Assistance Program
* Service Awards and Recognition
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
The specific education and/or experience is determined by the service delivered and the funding stream requirements (noted below).
Comprehensive Community Services (CCS) Requirements:
* High School Diploma
CERTIFICATES, LICENSES, REGISTRATIONS:
The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
LANGUAGE SKILLS:
* Ability to read, write, analyze and interpret to complete required documentation by established timeframes.
* Ability to document in a neat, legible, accurate, objective and consistent manner to reflect the services provided.
* Ability to effectively present information and respond to questions from all levels of LSS management and employees, as well as the individual, family, and circle of support.
COMPUTER SKILLS/TECHNOLOGY:
* Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
* Ability to utilize efficiently an electronic health record(s) for documentation of direct services.
* Must be able to work on computer and utilize computer applications and programs to effectively complete the job.
* Ability to work within a variety of ever-changing software packages and computer systems.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to frequently bend/stoop, crouch, climb stairs and kneel. This position will require the ability to access a variety of locations in the community.
The employee must react appropriately in times of crisis that may include verbal aggression.
The incumbent of this position works in a community environment (home, office, community, etc.). The incumbent will also be exposed to outdoor conditions when traveling on company business.
The noise level in the work environment is usually moderate.
TRAVEL: Daily local travel is required.
LSS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.
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Human service specialist job description example 3
Deloitte human service specialist job description
Human Services Transformation - SS - USDC - .NET DEVELOPER
Are you an experienced, passionate pioneer in technology? A system's professional who wants to work in a collaborative environment. As an experienced .NET Developer you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. Consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center.
Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below ...
Work you'll do/Responsibilities
+ Assesses and diagnoses a problem analyzing the interactions between key drivers.
+ Defines clear business objectives and desired outcomes to guide own work and the work of others.
+ Understands tools and methodologies related to the design, configuration, building and testing of application functionality.
+ Understands how to design, configure, build, and test application functionality.
+ Understands technology fundamentals, including architectures, data modeling, and application development lifecycle.
+ Translates business needs into associated technical requirements and understands solutions that will incorporate these requirements.
+ May independently own a work stream, reviewing, and potentially directing the work of more junior staff
+ Develops solutions to client problems through application of methods and tools; validates solutions to subject matter experts.
+ Demonstrates accountability and contributions to the successful realization of client goals.
+ Identifies and solves problems using analysis, experience, and decision making.
The Team
Deloitte's Government & Public Services practice-our people, ideas, technology and outcomes-is designed for impact. Our team of over 15,000+ professionals bring fresh perspective to help you anticipate disruption, reimagine the possible, and fulfill your mission promise.
Our Human Services Transformation team works to help transform how our Government and Public Services clients deliver their services to customers across a variety of channels such as walk-in, mail-in, call center, and self-service applications.
We deliver large, complex systems development and transformation projects to Human Service agencies at the federal, state, and local government level enabling us to collaborate with clients who serve those most in need. Budget constraints paired with increased demand for human services have challenged our clients to find efficiencies, do "more with less," and rethink the way they deliver services.
Qualifications Required
+ Application lead responsible for preparing the requirements and design for software releases, including facilitating client requirements sessions, joint application design sessions, and leading the development activities of a team of application developers to deliver software that meets established standards and client requirements.
+ Scope/plan/assign and test application features/defects distributed for release through planned production deployments.
+ Conduct, organize, and facilitate client meetings, including requirements gathering, requirements validation, joint application design sessions, and process walk-throughs.
+ Review the design and documentation delivered by team.
+ Perform functional validation of features in development environment.
+ Manage/assign/validate defects raised from systems integration and user acceptance testing.
+ Perform change request impact analysis
+ Provide guidance to application developers
+ Required Skills:
+ Excellent communication skills (written and verbal)
+ PowerPoint skills
+ Ability to construct well defined requirements
+ Estimation skills
+ Ability to administer standards and processes
+ NET MVC 5.0, web API/RESTful services
+ ASP web forms
+ .NET framework
+ Excellent SQL development skills
+ Excellent understanding of Object-Oriented Design and Programming
+ Ability to write use cases
+ Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
+ Limited immigration sponsorship may be available.
Preferred
+ Responsive web design (Bootstrap, LESS)
+ JavaScript Frameworks (AngularJS, JQuery etc.)
+ Unity Application Block
+ Certifications in system administration, system architecture, virtualization or cloud technologies preferred.
+ Ability to perform code reviews and recommend automated review tools for the project.
+ Experience using source version control system such SVN, CVS, GIT.
+ Passionate about building high-quality systems with software implementation best practices.
+ Ability to quickly adapt to a changing environment.
+ Ability to quickly learn new concepts and software.
+ Strong communication skills, both written and oral.
+ Ability to multi-task & support multiple priorities.
+ Strong analytical and problem solving skills.
+ Excellent teamwork and interpersonal skills.
+ Ability to handle multiple clients and multiple team members with confidence.
Additional Requirements
+ Must live a commutable distance to one of the following cities: Atlanta, GA; Austin, TX; Boston, MA; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Dallas, TX; Detroit, MI; Gilbert, AZ; Houston, TX; Indianapolis, IN; Kansas City, MO; Lake Mary, FL; Mechanicsburg, PA; Miami, FL; Minneapolis, MN; Nashville, TN; Philadelphia, PA; Phoenix, AZ; Pittsburgh, PA; Sacramento, CA; St. Louis, MO; San Diego, CA; San Juan, Puerto Rico; Seattle, WA; Tallahassee, FL; Tampa, FL; or be willing to relocate to one of the following USDC locations: Gilbert, AZ; Lake Mary, FL; Mechanicsburg, PA.
#LI-SW3
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Are you an experienced, passionate pioneer in technology? A system's professional who wants to work in a collaborative environment. As an experienced .NET Developer you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. Consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center.
Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below ...
Work you'll do/Responsibilities
+ Assesses and diagnoses a problem analyzing the interactions between key drivers.
+ Defines clear business objectives and desired outcomes to guide own work and the work of others.
+ Understands tools and methodologies related to the design, configuration, building and testing of application functionality.
+ Understands how to design, configure, build, and test application functionality.
+ Understands technology fundamentals, including architectures, data modeling, and application development lifecycle.
+ Translates business needs into associated technical requirements and understands solutions that will incorporate these requirements.
+ May independently own a work stream, reviewing, and potentially directing the work of more junior staff
+ Develops solutions to client problems through application of methods and tools; validates solutions to subject matter experts.
+ Demonstrates accountability and contributions to the successful realization of client goals.
+ Identifies and solves problems using analysis, experience, and decision making.
The Team
Deloitte's Government & Public Services practice-our people, ideas, technology and outcomes-is designed for impact. Our team of over 15,000+ professionals bring fresh perspective to help you anticipate disruption, reimagine the possible, and fulfill your mission promise.
Our Human Services Transformation team works to help transform how our Government and Public Services clients deliver their services to customers across a variety of channels such as walk-in, mail-in, call center, and self-service applications.
We deliver large, complex systems development and transformation projects to Human Service agencies at the federal, state, and local government level enabling us to collaborate with clients who serve those most in need. Budget constraints paired with increased demand for human services have challenged our clients to find efficiencies, do "more with less," and rethink the way they deliver services.
Qualifications Required
+ Application lead responsible for preparing the requirements and design for software releases, including facilitating client requirements sessions, joint application design sessions, and leading the development activities of a team of application developers to deliver software that meets established standards and client requirements.
+ Scope/plan/assign and test application features/defects distributed for release through planned production deployments.
+ Conduct, organize, and facilitate client meetings, including requirements gathering, requirements validation, joint application design sessions, and process walk-throughs.
+ Review the design and documentation delivered by team.
+ Perform functional validation of features in development environment.
+ Manage/assign/validate defects raised from systems integration and user acceptance testing.
+ Perform change request impact analysis
+ Provide guidance to application developers
+ Required Skills:
+ Excellent communication skills (written and verbal)
+ PowerPoint skills
+ Ability to construct well defined requirements
+ Estimation skills
+ Ability to administer standards and processes
+ NET MVC 5.0, web API/RESTful services
+ ASP web forms
+ .NET framework
+ Excellent SQL development skills
+ Excellent understanding of Object-Oriented Design and Programming
+ Ability to write use cases
+ Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
+ Limited immigration sponsorship may be available.
Preferred
+ Responsive web design (Bootstrap, LESS)
+ JavaScript Frameworks (AngularJS, JQuery etc.)
+ Unity Application Block
+ Certifications in system administration, system architecture, virtualization or cloud technologies preferred.
+ Ability to perform code reviews and recommend automated review tools for the project.
+ Experience using source version control system such SVN, CVS, GIT.
+ Passionate about building high-quality systems with software implementation best practices.
+ Ability to quickly adapt to a changing environment.
+ Ability to quickly learn new concepts and software.
+ Strong communication skills, both written and oral.
+ Ability to multi-task & support multiple priorities.
+ Strong analytical and problem solving skills.
+ Excellent teamwork and interpersonal skills.
+ Ability to handle multiple clients and multiple team members with confidence.
Additional Requirements
+ Must live a commutable distance to one of the following cities: Atlanta, GA; Austin, TX; Boston, MA; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Dallas, TX; Detroit, MI; Gilbert, AZ; Houston, TX; Indianapolis, IN; Kansas City, MO; Lake Mary, FL; Mechanicsburg, PA; Miami, FL; Minneapolis, MN; Nashville, TN; Philadelphia, PA; Phoenix, AZ; Pittsburgh, PA; Sacramento, CA; St. Louis, MO; San Diego, CA; San Juan, Puerto Rico; Seattle, WA; Tallahassee, FL; Tampa, FL; or be willing to relocate to one of the following USDC locations: Gilbert, AZ; Lake Mary, FL; Mechanicsburg, PA.
#LI-SW3
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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Updated March 14, 2024
Updated March 14, 2024