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Human Service Specialist remote jobs - 696 jobs

  • CFSS Intake Specialist

    Pinnacle Services 4.1company rating

    Remote job

    Key Responsibilities: 1. Client Intake and Communication: Serve as the first point of contact for incoming person served calls and emails. Accurately complete intake forms, ensuring all necessary person served information is documented. Coordinate follow-ups for missing documentation or incomplete service agreements. 2. Data Entry and Record Management: Maintain detailed and organized records of all intakes in agency systems. Update and maintain spreadsheets by entering accurate information received through the intake process. 3. Team Collaboration: Work closely with CFSS workers to transition completed intakes for consultation. Provide status updates and feedback to the CFSS Supervisor as needed. 4. Administrative Support: Respond to client inquiries promptly and professionally. Assist in improving intake workflows to enhance efficiency. Company Perks: Training Program - 30 days, once training has been completed, and approved by direct supervisor, then position moves to fully remote. Health Insurance Dental Insurance Vision Insurance Life Insurance Short Term Disability Voluntary Life Insurance Flexible Spending Account Paid Time Off 7 Holidays 401K Eligible to contribute 6 months from start date. Animal Friendly Corporate Office Professional Growth Opportunities Employee Recognition Programs Flexible Schedules Team Atmosphere MSSA membership & paid CEUs Licensing supervision Flex-time available after the first 90 days. Requirements: DHS Requirements for Employees Working Directly with CFSS Participants: Must be at least 18 years old. Successfully pass a background study. Meet one of the following criteria: One year of full-time experience providing direct services to individuals with disabilities or those over 65. Experience coordinating or directing services for these populations, including self-directed services. Personal experience in coordinating their own services. PIf6ead367262a-37***********5
    $29k-34k yearly est. 1d ago
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  • Treasury Services Specialist

    Allied 3.9company rating

    Remote job

    This position is geared toward being the subject matter expert concerning the daily Treasury Services processes. This role will perform typical Analyst level tasks while supporting the Treasury Services team with any day-to-day issues and concerns. This position is responsible for building out processes and providing additional training to the Treasury Services team. ESSENTIAL FUNCTIONS Complete Monthly Reconciliations of client accounts through Great Plains Process New business banking setup (BPO & ASO) Make existing business banking changes (BPO & ASO) Vendor maintenance for print fulfillment VCC/EFT Implementation & support Complete Check Tracer processes Positive Pay submission Create and implement new processes as needed Lead new hire and existing team member training as needed Other duties as assigned EDUCATION Bachelor's degree in accounting, or equivalent work experience required. EXPERIENCE AND SKILLS A minimum of 2 years' experience as a Treasury Analyst required Must be detailed oriented Excellent written and verbal communication skills required. Excellent organizational and time management skills required. Proficient with Microsoft Office Suite, Excel, Word, or similar software required Experience with financial management systems, such as Great Plains or similar Good computer skills with programs such as MS Excel, Access, and Power BI. Exceptional analytical and problem-solving skills. Strong financial and mathematic abilities. Excellent verbal and written communication skills. Strong time management and organizational abilities POSITION COMPENTENCIES Communication Customer Focus Accountability Functional/Technical Job Skills PHYSICAL DEMANDS This is an office environment requiring extended sitting and computer work WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Protect Yourself from Hiring Scams Important Notice About Our Hiring Process To keep your experience safe and transparent, please note: All interviews are conducted via video. No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager. If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process. For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit Systems Your security matters to us-thank you for helping us maintain a fair and trustworthy process!
    $41k-60k yearly est. 2d ago
  • Financial Services / Remote Work

    American Income Life Insurance Company 4.2company rating

    Remote job

    The Year for Growth, Opportunity and Flexibility Are you ready for a career change in 2021? At American Income Life, we are searching for ambitious individuals who are ready to build a successful career while also having a positive impact on the communities around them. American Income Life currently provide supplemental insurance coverage to labor unions, credit unions and associations in 49 states, the District of Columbia, Canada and New Zealand. Why We Stand Out American Income Life provides supplemental insurance coverage to labor unions, credit unions and associations in 49 states, the District of Columbia, Canada and New Zealand. Requirements: Excellent communication skills Basic computer knowledge Work ethics Outgoing, fun & energetic with an upbeat personality Time management skills Pass a criminal background check Job Benefits: Full Benefits Paid weekly ($70,000 - $75,000 1st year average) Bonuses Health Insurance Reimbursement Life Insurance Flexible Schedule Retirement Plan American Income Life has served working class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes Powered by JazzHR
    $36k-47k yearly est. 2d ago
  • Aging Services Specialist

    Commonwealth of Pennsylvania 3.9company rating

    Remote job

    Are you looking for an opportunity to serve Pennsylvania's older adult population? The Pennsylvania Department of Aging (PDA), Bureau of Quality Assurance, is seeking an Aging Services Specialist to join our dedicated team. Your work will help us accomplish our vision of a Pennsylvania where older adults are embraced and empowered to live and age with dignity and respect. Apply today and join us in our mission to promote independence, purpose, and well-being in the lives of older adults across the commonwealth. DESCRIPTION OF WORK As an Aging Services Specialist, you oversee the 52 Area Agencies on Aging's (AAA's) compliance with the Older Adult Protective Services Act (OAPSA), law, program and documentation standards, Department of Aging policies, and the overall quality of service provided by the AAAs under OAPSA. Work involves maintaining thorough and comprehensive knowledge and understanding of the Protective Services law, regulations, and the Pennsylvania Department of Aging (PDA) policies and procedures. You will be expected to maintain a strong knowledge of the application/system utilized by PDA and the Area Agency on Aging (AAA) to review consumer records and identify areas of non-compliance with statutory and departmental directives. This position routinely serves as the team lead to manage all aspects of the Comprehensive Aging Program Evaluation (CAPE) review. You will have the opportunity to review AAA Performance Improvement Plans (PIPs) submitted as a result of the CAPE review findings and work directly with the AAA to provide assistance and recommendations. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch. Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report to the headquarters office in Harrisburg when needed. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Two years of professional experience in a human services program conducting human services related research or providing social services to clients, and a bachelor's degree; or An equivalent combination of experience and training. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
    $38k-46k yearly est. 3d ago
  • Family and Community Services Specialist

    4C for Children 4.0company rating

    Remote job

    Are you an excellent communicator that wants to help parents find quality childcare for their children? Are you someone that is passionate about building meaningful relationships? If so, 4C for Children may be the perfect place for you! As a specialist for the EFMP Respite Care Program, you will be responsible for administering the local respite care program, which helps to provide respite care to the Navy and Department of Air Force (DAF) eligible families who have a member with special needs. Your responsibilities include training care providers, coordinating services for eligible families, and ensuring compliance with program guidelines. We are looking for talented people with: Bachelor of Arts/Sciences in Special Education or Early Childhood Education, or equivalent Knowledge and experience working with children with special needs preferred Knowledge and understanding of diverse populations of families preferred Ability to communicate and build strong relationships Ability to work occasional nights and/or weekends, and travel to sites when necessary Experience working in Microsoft Word, Excel, and Teams Why consider 4C as part of your future? 4C for Children is a nonprofit agency that was created to help ensure that all children have quality early learning experiences. We are the largest local provider of training and technical assistance for childcare providers in the region. More than 100,000 children in our community are impacted every year through our delivery of support and resources to families and childcare providers. As a member of the 4C team, you will receive a competitive benefits package and enjoy a flexible, casual work environment at our Cincinnati location. Our standard work week is 37.5 hours, and we work from home on Mondays. During your first year at 4C, you will earn 16 days of PTO, 12 days of sick time, and enjoy 11 paid holidays. If this sounds like something you'd enjoy, then please apply today and let's start getting to know each other.
    $35k-44k yearly est. 2d ago
  • Behavioral Health Case Manager - Remote in Missouri

    Unitedhealth Group 4.6company rating

    Remote job

    The Optum family of businesses, is seeking a Behavioral Health Case Manager to join our team in Missouri. As a member of the Optum Behavioral Care team, you'll be an integral part of our vision to make healthcare better for everyone. The Behavioral Health Case Manager will provide telephonic and in-person support for both direct referrals and data identified referrals. This requires clinical expertise and the ability to negotiate the complexities involved with special needs conditions such as substance use, suicidality/homicide, major depression, ADHD, eating disorders, and severe mental illness. This position may require minimal field work to meet with members at local facilities in the future. Primary Responsibilities: Facilitate member education and involvement of caregiver in the delivery of interventions Provide advocacy and support to member and family members, including caregiver support & appropriate referral to applicable / needed resources Ensure that members understand treatment options and are effectively linked to treatment resources Promote health, wellness and optimal psychosocial functioning for member (identify caregiver gaps, facilitate education and respite support) Consider the member's needs holistically to identify gaps in care requiring intervention Exhibit excellent customer service in engaging providers in collaborative planning Create and maintain appropriate clinical records Participate as directed in clinical rounds with other members of the team and other external health care management organizations / vendors, as applicable. Also participate in advancing the Quality Improvement Program Conduct condition specific research to meet member needs Maintain success stories which can be utilized to promote program Provide case management support for individuals who meet diagnostic requirements including engagement of member and/ or family making available support throughout the entire continuum of treatment Explanation of authorization process Complete discharge follow-up & if needed, discharge planning / support You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling or Licensed Ph.D. Active, unrestricted clinical license to practice independently without supervision in the state of Missouri 2+ years of post-licensure experience in a related mental health environment 1+ years of case management experience Proven intermediate level computer skills including proficiency with MS Office Suite Access to high-speed internet (Broadband Cable, DSL, Fiber) and a dedicated workspace at home Reside in Missouri Preferred Qualifications: Hospital experience including intakes, assessments, discharge planning, and/or case management Community mental health experience including case management Experience doing chart reviews Experience consulting with facility and/or hospital staff to coordinate treatment plans Dual diagnosis experience with mental health and substance abuse Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients Experience with government funded programs Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
    $58.8k-105k yearly 3d ago
  • REMOTE - VA Intake Specialist

    Evening Post Group 3.8company rating

    Remote job

    Do you want to have a fulfilling career with purpose helping military veterans? The VA Intake Specialist will be a direct point of contact for potential new clients. They provide great customer service and have a clear phone presence. They should be proficient in using computers, be able to verify that there are no discrepancies within documents, and excel at both verbal and written communication. The ideal candidate for this position is detail-oriented, professional, and has a genuine desire to meet the needs of others. Work hours are Monday - Friday from 10:00 am to 7:00 pm EST. This is a remote work from home position Our benefits package includes health, dental, and vision insurance, company paid life insurance and disability insurance, a 401(k) plan with an employer match, paid time off after 90 days of employment, and ten company paid holidays. Essential Functions: · Receive all inbound and outbound calls for potential disability clients · Perform general office clerk duties · Ask a series of questions verbatim for the purpose of compiling data about the client to confirm eligibility · Record information as needed · Respect client confidentiality · Performs other related duties as assigned. Qualifications Required Skills/Abilities: · Must have experience using an auto-dialer system and reading a script verbatim · Experience using computers and performing data-entry functions · Legal experience is a plus · Minimum typing speed of 35 WPM · Ability to type and talk while using a hands free headset · Solid reading, writing, and verbal communication skills · Professional communication skills over the phone and with co-workers and supervisors · Previous telecommuting/remote work experience is a plus · Must be able to multitask and be proficient in the use of today's technology · Must have a desk, chair and basic essentials to work from home · Must have a quiet work area without noise or distractions · Must have your own/personal high speed internet ** you cannot use Wi-Fi ** · Reliable and dependable attendance. Education and Experience: · This job requires a minimum of a high school diploma or G.E.D and two years of telephone customer service or previous call center experience. Associate degree is preferred. · Telephone experience is required. · Experience using computers and performing data-entry functions. Physical Requirements: · Prolonged periods of sitting at a desk, talking on a telephone and working on a computer. Remote Work from Home Requirements: · Not all positions are remote; some require that the employee work in the office. · Must have a desk, chair and basic essentials to work from home. · Must have a quiet work area without noise or distractions. · Must have personal high speed internet service (Wi-Fi is not acceptable). Our minimum internet speed requirement is 100 download & 20 upload MBPS speed. · Must be logged onto your work computer and able to answer calls during your normal work hours. · Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MI, NC, NJ, NV, NY, PA, SC, TX or WV. Must be able to work EST hours provided above.
    $29k-39k yearly est. 12d ago
  • Intake Specialist

    Vital Connect 4.6company rating

    Remote job

    Purpose The Intake Financial Clearance Specialist role belongs to the Revenue Cycle team and is responsible for coordinating all financial clearance activities by navigating all pre-registration (to include acquiring or validating patient demographic, insurance, and other required elements along with insurance verification activities), obtaining referral authorization, or precertification number(s). The role ensures timely access to care while maximizing reimbursement. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. This position reports to the Intake Financial Clearance Manager and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, and practice staff. **This is a fully remote role** Responsibilities Monitors accounts routed to registration, referral and prior authorization work queues and clears work queues by obtaining all necessary patient and/or payer-specific financial clearance elements in accordance with established management guidelines. Maintains knowledge of and complies with insurance companies' requirements for obtaining prior authorizations/referrals and completes other activities to facilitate all aspects of financial clearance. Acts as subject matter experts in navigating payer policies to get the appropriate approvals (authorizations, pre-certs, referrals, for example) for the ordered services to proceed. The Intake Financial Clearance Specialist is an important part of the larger patient care team and helps clinicians understand what payer requirements are necessary for the widest possible patient access to services. Supports staff at all levels for hands-on help understanding and navigating financial clearance issues. Uses appropriate strategies to underscore the most efficient process to obtaining insurance verification, authorizations, and referrals, including online databases, electronic correspondence, faxes, and phone calls. Obtains and clearly documents all referral/prior authorizations for scheduled services Works collaboratively with primary care practices, specialty practices, referring physicians, primary care physicians, insurance carriers, patients, and any other parties to ensure that required managed care referrals and prior authorizations are obtained and appropriately recorded in the relevant systems. When it is determined that a valid referral does not exist, utilize computer-based tools, or contact the appropriate party to obtain/generate referral/authorization and related information. Record the referral/authorization in the practice management system. Contact physicians to obtain referral/authorization numbers. Perform follow-up activities indicated by relevant management reports. Collaborates with patients, providers, and departments to obtain all necessary information and payer permissions prior to patients' scheduled services. Communicates with patients, providers, and other departments such as Utilization Review to resolve any issues or problems with obtaining required referral/prior authorizations. Work collaboratively with the practices to resolve registration, insurance verification, referral, or authorization issue to the extent that these unresolved issues impact the ability to obtain a referral/authorization. Escalates accounts that have been denied or will not be financially cleared as outlined by department policy Accept registration updates from various intake points, including but not limited to those received via paper forms, internet registration forms, telephones located in practices and direct calls from patients. Ensure that all updated demographic and insurance information is accurately recorded in the appropriate registration systems for primary, secondary, and tertiary insurances. Review all registration and insurance information in systems and reconcile with information available from insurance carriers. For any insurance updates, utilize any available resources to validate the updated insurance information, insurance plan eligibility, primary care physician, subscriber information, employer information and appointment/visit information. Contact patients as necessary if clarifications or other follow-up is required, and at all times maintain sensitivity and a clear customer friendly approach. For self-pay patients or patients with unresolved insurance, and for financial counseling, refer patients Patient Financial Counseling. Maintains confidentiality of patient's financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately. Demonstrates knowledge & skills necessary to provide level of customer experience as aligned with BMC management expectations. Demonstrates the ability to recognize situations that require escalation to the Supervisor. Establishes relationships and effectively collaborates with revenue cycle staff to support continuous improvement aligned with management expectations as outlined. Takes opportunity to know and learn other roles and processes and works together to assist with process improvement initiatives as directed. Consistently meets productivity and quality expectations to align performance with assigned roles and responsibilities. Handle telephone calls in a timely fashion, following applicable scripting and customer service standards. Appropriately manage all calls by either working with the customer or referring the call to the appropriate party. Communicate with all internal and external customers effectively and courteously. Maintain patient confidentiality, including but not limited to, compliance with HIPAA. Perform other related duties as assigned or required. Requirements Qualifications High School Diploma or GED required, Associates degree or higher preferred. 1-3 years patient registration and/or Insurance experience desirable. At least one year of experience must be in a customer service role General knowledge of healthcare terminology and CPT-ICD10 codes. Complete understanding of insurance is required. Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers. Able to communicate effectively in writing. Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view. Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail. Must be able to maintain strict confidentiality of all personal/health sensitive information. Ability to effectively handle challenging situations and to balance multiple priorities. Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel, Word, Outlook and Zoom. Displays a thorough knowledge of various sections within the work unit to provide assistance and back-up coverage as directed. Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management Salary & Benefits The estimated hiring salary range for this position is $22/hr - $24/hr. * The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental and 401K retirement plan.
    $22-24 hourly 60d+ ago
  • Claimant Outreach & Intake Specialist

    Advocates 4.4company rating

    Remote job

    OverviewAt Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers. We are seeking a dynamic and persistent Outreach & Intake Specialist to be the crucial first point of contact for potential claimants. In this role, you will engage new leads, guide them through the initial information gathering and contract signing process via our Onboarding Flow, and effectively convert interested individuals into Advocate claimants. You'll focus on initiating the claimant journey, ensuring potential claimants feel supported and informed from the very beginning. If you are results-oriented, possess excellent communication skills, and are passionate about helping people navigate complex processes, this role offers the opportunity to make a significant impact without managing ongoing case submissions.Job Responsibilities Act as the first point of contact for potential claimants, managing inbound leads via phone, text, and potentially other channels. Conduct prompt and persistent outreach to new leads (within 5 minutes) using tools like Salesforce and Aircall Power Dialer, following established contact sequences (calls, texts, voicemails). Clearly articulate Advocate's value proposition and answer frequently asked questions to build trust and encourage engagement. Guide potential claimants through Advocate's online Onboarding Flow, assisting them in providing necessary initial information and signing the representation contract. Maintain accurate and timely records of all outreach activities, claimant interactions, and lead statuses within Salesforce. Identify and appropriately handle leads who may not be eligible for services based on initial criteria. Collaborate with the team to meet and exceed lead conversion goals. Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately. Qualifications Proven experience in a high-volume outreach, sales, or customer engagement role (e.g., call center, intake specialist, sales development). Excellent verbal and written communication skills, with an ability to explain processes clearly and empathetically. Strong interpersonal and persuasion skills with a persistent approach to achieving goals. Experience using CRM software (Salesforce preferred) and communication tools (Dialers like Aircall preferred). Highly organized with strong attention to detail for tracking lead progress and documenting interactions. Ability to work independently and manage time effectively in a remote setting. Passionate about helping others and contributing to a mission-driven company. Familiarity with the Social Security disability process is a plus, but not required. This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Medicaid Enrollment & Intake Specialist (Onsite) Lakeland, FL

    RSi 4.0company rating

    Remote job

    Join a USA Today Top 100 Workplace & Best in KLAS Team! Enrollment & Intake Specialist Pay Range: $21.00- $22.75 per hour | Schedule: Sunday-Thursday 8:00am-4:30pm or Monday-Friday 8:00am-4:30pm | Location: Lakeland, FL Work Where Excellence is Recognized At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a "Best in KLAS" revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for healthcare providers-and an unbeatable work culture for our team. We seek high-performing individuals willing to join our sharp, committed, and enthusiastic team. Here, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day. Your Role: Essential, Rewarding, Impactful As an Enrollment Specialist, you have the unique opportunity to advocate for patients and their families, while working hand in hand with hospital personnel to determine eligibility for Medicaid, Social Security Disability, and various County programs. We are looking for you to act as liaisons between government entities and patients to secure funding for healthcare services rendered at Lakeland Regional Hospital. What You'll Do: Determine patient's eligibility for state, federal, or county programs. Maintain case load, uphold productivity standards. Develop and maintain processional relationships with hospital staff, patients, and state workers. Prepare documents, ensure accuracy and completion. Adhere to and support organizational standards, policies, and procedures. Perform other duties as assigned. What We're Looking For: Bachelor's Degree preferred. High School Diploma or equivalent required Exceptional customer services skills Demonstrates problem solving and case management skills. Proficient with technology such as phone systems, computers, Microsoft software applications such as Word, Excel, Outlook, etc. Excellent written and verbal communication skills Knowledge of Medicaid, Social Security Administration, and County Social Service programs An understanding of HIPAA and HITECH patient confidentiality laws to protect the patient, client, and company. Knowledge of major hospital systems and healthcare environment Bilingual (English & Spanish) Why You'll Love RSi: Competitive pay with ample opportunities for professional growth. Fully remote position with a stable Monday-Friday schedule. Collaborative, performance-driven environment with expert leadership. Mission-driven work supporting essential healthcare services. Recognition as a nationally respected leader in healthcare revenue management. Physical Requirements: Requires prolonged sitting, standing, and walking. Requires eye-hand coordination and manual dexterity enough to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Requires lifting papers or boxes up to 15 pounds occasionally. Work must be performed inside the hospital or facility. Travel to other offices and/or client facilities may be required. What to Expect When You Apply: Our hiring process is designed to find exceptional candidates. Once your application is received, you'll receive an invitation to complete an initial skills assessment. This step is essential: completing this assessment promptly positions you for an interview and demonstrates your commitment to excellence. We believe in creating exceptional teams, and this process ensures that every member at RSi has the opportunity to thrive and grow. Ready to be part of something special? Apply now and join our team!
    $21-22.8 hourly 60d+ ago
  • Client Intake Specialist- Law Firm

    Legal Services of North Florida 3.8company rating

    Remote job

    ←Back to all jobs at Legal Services of North Florida Client Intake Specialist- Law Firm Legal Services of North Florida has an opening for a full-time (35 hours/week) Intake Specialist to support the firm's client intake in our Tallahassee office. Come work with great people who do hard work to better the lives of low-income and vulnerable individuals in our communities. Work for a non-profit law firm, with 140+ employees in eight offices across North Florida, that seeks legal justice while understanding the value of work-life balance. Work independently and as part of a team to obtain positive results in civil legal matters for vulnerable members of our community. As the first point of contact for individuals seeking help, Intake Specialists play a key role in connecting people with the legal support they need. They engage directly with potential clients to collect initial information about their legal problems, income, and personal circumstances, often during times of stress or crisis. Through active listening and clear documentation, Intake Specialists lay the groundwork for our attorneys to assess and respond to each client's situation. The ideal candidate will be a skilled typist with strong grammar and writing skills, high attention to detail, and the ability to listen carefully and ask clear, thoughtful follow-up questions. Applicants should be comfortable working with individuals in high-stress or emotional situations and able to collaborate effectively with others in both local and remote team settings. Qualified applicants must have a high-level of comfort with the Microsoft Office Suite and use of technology. Preference for candidates who are fluent in a second language or have experience working with victims or individuals who are experiencing trauma. Applicants must complete a Legal Services of North Florida online employment application and submit a resume to be considered for this position. Entry level salary of $34,000 is negotiable, depending on experience. Comprehensive fringe benefits package includes: A four day (35 hour) work week Paid time off includes: holidays, sick leave, and personal leave (which after two years, increases to four weeks per year) 100% fully paid health insurance for employee & dependent children after 60 days of employment Employer paid life insurance policy of $25,000 Employer contributes 6% to retirement/ 401K plan, after one year of full time service Additional voluntary options of dental, vision, term life, disability, and other insurance coverage is also available. Flexible Work Plans including remote work options available after 6 months of employment To learn more about Legal Services of North Florida: ********************* ****************************** ***************************************************** ************************************** This company is an equal opportunity employer and does not discriminate because of race, color, religion, sex, age, marital status, disability, veteran status, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other protected category. Please visit our careers page to see more job opportunities.
    $34k yearly 10d ago
  • Case Entry Specialist

    Corrohealth

    Remote job

    About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. JOB SUMMARY: Recruiting to add with Leadersip ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member's performance objectives as outlined by the Team Member's immediate Leadership Team Member. Recruiting to add with Leadersihp PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A is only intended as a guideline and is only part of the Team Member's function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
    $33k-46k yearly est. Auto-Apply 1d ago
  • Specialist - Outreach-Fixed Term

    MSU Careers Details 3.8company rating

    Remote job

    Michigan State University actively promotes a dynamic research and learning environment in which qualified individuals of differing perspectives, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry. The Associate Director supports the overall leadership and strategic direction of IPPSR by fostering connections between academic research and public policy, managing compliance and budgeting, and advancing outreach to state and local stakeholders. It also involves developing independent and collaborative projects, strengthening the survey research unit, mentoring staff, and cultivating a research-driven culture among faculty and students that emphasizes communication, policy engagement, and external funding. The Associate Director will co-lead signature programs with the Director, such as the Legislative Leadership Program, Michigan Political Leadership Program, Policy Forums, and other educational and training programs. They will also support the Institute's survey research unit, manage large-scale data projects like the Correlates of State Policy database and the Michigan Policy Insiders Panel, oversee the Michigan Applied Public Policy Research grant program, and mentor student research teams. IPPSR operates within the College of Social Science and seeks to apply research to urgent public issues by offering survey services, educational programs, and fostering problem-solving relationships across academic and policymaker communities on society's most pressing needs. This role requires a collaborative spirit, a commitment to public engagement, and the ability to translate academic research into actionable policy insights. The Associate Director will also contribute to fundraising efforts and represent IPPSR and MSU across campus and beyond. Key Responsibilities: Provide strategic leadership and operational support for IPPSR Co-lead educational programs and policy training initiatives Expand outreach to policymakers, campus units, and peer institutions Manage and grow large data projects and research dissemination Support budgeting, compliance, and staff development Engage in fundraising and development activities Oversee research teams and stimulate scholarly output Represent IPPSR in university and public forums Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Degree Masters Minimum Requirements • Master's degree and at least 6/8 years' experience in fields of government law, policy affairs, or public policy or bachelor's degree and 8/10 years' experience in fields of government, law, policy affairs, or public policy • At least three years' professional experience leading teams, managing projects in public policy arenas with increasingly responsible roles involving external relations, program development and execution, strategic planning, team building, conference coordination, budget development and administration, or related fields • Demonstrated ability to communicate effectively and maintain strategic alliances and relationships with a wide cross section of stakeholders Desired Qualifications Strong familiarity with Michigan and national policymaking Strong writing, editing, and public speaking skills Commitment to civic engagement and public service Familiarity with strategic planning, organizational operations, and administrative procedures associated with a university setting Experience with data-driven policy analysis or survey research Required Application Materials • A cover letter detailing your interest and qualifications. • A current resume/CV. • The names and contact information of three references Special Instructions A valid vehicle operator's license may be required where needed to perform the position's duties. Knowledge of basic personal computer terminology and operations is also required, as is the ability to use e-mail and the Internet. Standard hours are Monday-Friday, 8:00 a.m. to 5:00 p.m., with occasional evening or weekend commitments. Review of Applications Begins On 11/18/2025 Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon. Website ippsr.msu.edu Department Statement MSU strives to provide a flexible work environment, and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon. Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges. MSU is located in East Lansing, MI, with easy access to the state capital, its many great lakes, excellent school districts, affordable housing, Whole Foods, Horrocks, Trader Joe's, and two larger metropolitan areas (Grand Rapids, Detroit). The University is pro-active in exploring opportunities for employment for dual career couples, both inside and outside the University. Information about MSU's dual career support can be found at https://worklife.msu.edu/your-career/dual-career/. MSU Statement Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.
    $40k-56k yearly est. 60d+ ago
  • Casework Specialist

    Chester County, Pa 3.6company rating

    Remote job

    Department of Children, Youth and Families is seeking a compassionate individual with strong assessment, engagement and writing skills for a Casework Specialist position in the Intake/ Investigatory Unit. Responsibilities include; Respond to abuse allegations (physical, sexual, emotional); conduct investigations to assess risk and insure the safety of children. home visits, providing client transport, interviewing to gather information and writing reports. Maintain current/ accurate/ retrievable records, provide resource/ referral to community resources/ department services, testify in court. Address issues of school attendance, work with law enforcement, judical systems, medical systems, collateral professionals and community based agencies. Ideal candidate can manage multiple priorities when responding to urgent situations, is proficient in documenting interactions and maintaining focus in a very busy environment. Minimum requirements: Bachelors in the Social Sciences; or Bachelors with 12 credits in the Social Sciences. Applicants must have two years of paid social services employment OR 6 months employment as a GPS Specialist. Requries working outside of the core business hours . This position includes the potential for a flexible work arrangement that may include remote work. Valid driver's license and use of a private vehicle required. Child Abuse, State Police and FBI clearance required. Writing skills assessment conducted at the interview. A pre-interview online assessment is requried. Bi-lingual (English/ Spanish) are encouraged to apply. These positions are subject to the provisions of a collective bargaining unit. Human Services Employee Addendum can be found here * Assess situation to determine if child is at risk of harm in accordance with regulatory guidelines. * Investigation of "more difficult cases"/ serious physical harm and sexual abuse. * Investigation of more complicated cases. * Knowledge and application of Child Protective Services Law and Juvenile Act. * Knowledge and application of court process and procedure * Ability to prepare staff for court presentation to include training on court presentation * Assess client needs to develop individual treatment plans in accordance with regulatory guidelines. * Timely written assessments, reports and summations. * Insure coordination and implementation of plan. * Monitor client participation/ progress in programs as per established case management standards. * Make necessary referrals and coordinate services. * Produce and maintain reports/ records/ client tracking system in accordance with regulations/ agency policies reflecting service needs, social services provided and case outcomes. * Attend conferences/ meeting with collateral agencies as they relate to client services. * Practice System of Care (SOC) single plan of care principles. * Provide peer leadership, direction and support to newer Caseworkers. * Provide peer mentoring and consultation to newer Caseworkers. * Attend training throughout the year. * Maintain a professional public image per county and agency policy. * Perform other duties, tasks and special projects as required. * Must have a valid driver's license and use of a private vehicle. Additional responsibilities per Unit Casework Specialist: Intake Services Unit * Primary responsibilities include the investigation of "more difficult/ complex cases" primarily serious physical harm and sexual abuse. * Knowledge of the Child Protective Services Law and Juvenile Act to include extensive investigatory/ case management experience. * Additionally, this person will service as a mentor/ lead worker providing leadership, support and direction to the new Child Abuse Investigations Casework Specialists Casework Specialist: Foster Parent Liaison: Placement Services Unit * Recruits, trains and serves as liaison between the Foster Parents, this department and casework staff Casework Specialist: Legal/ Administrative Court Liaison * Liaison to the court and attorneys * To staff: provides court presentation consultation, insures adherence to the CPSL and all mandates, agency policies and procedures * Maintains Legal Manual by updating policies maintains the court files, schedules hearings, writing/ filing of petitions. * Minimum Requirements: * Bachelor's in Social Work; or * Bachelor's in the Social Sciences; or * Bachelor's with 12 credits in the Social Sciences. * All to include 2 years of Social Services experience or 6 months experience as a GPS Specialist (Read more about GPS Specialist HERE) . * Degree must be from an accredited college/ university Preferred Skills, Knowledge & Experience: * 3 years or more paid experience Child Welfare case management * Investigatory training and experience * Investigating Sexual Abuse Certification (Child Welfare Training Program) * Public speaking, recruitment and training experience. * Strong engagement skills * Department of Human Services Caseworker certification. * Ability to understand/navigate complex systems * Ability to prioritize * Successfully completes projects within identified time frames * Knowledge and application of the Child Protective Services Law and Juvenile Act * Knowledge of community resources * Knowledge of court process and procedure * Experience and knowledge in child development. * Background and knowledge in social work and psychology. Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy. Computer Skills: To perform this job successfully, an individual should have: * Basic Word skills * Basic Outlook skills (Email and Calendar) * Basic Internet skills (for research purposes) Physical Demands: While performing the duties of this position, the employee is frequently required to stand, walk, sit, talk or hear, taste or smell and travel to and from different locations. Occasionally, the employee will need to reach above shoulder height, and climb stairs. On rare occasions, the employee will need to work with arms above shoulder height, bend at the waist or work bent at the waist, lift or carry items, and work with an uncommon level of noise. The specific vision requirement for this position is: * Close vision (clear vision at 20 inches or less) Work Environment: * The noise level in the work environment is usually quiet to moderate. * Inclement weather can contribute to hazardous travel conditions. * Attending initial intakes alone and in all types of neighborhoods can potentially place you in an unsafe environment. * Field work, as assigned. * Court appearances, as necessary. Other: * This position requires extensive reading. * Ability to work extended hours, as needed. * This position requires professionalism.
    $32k-43k yearly est. 2d ago
  • Caseworker

    Mercyfirst

    Remote job

    REPORTS TO: Case Manager DEPARTMENT: Refugee Services Home Studies & Post Release SCHEDULE: Full-Time / Hybrid $1000 HIRING Incentive AGENCY BACKGROUND: MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures and develop their full potential. PROGRAM BACKGROUND: The children in our START with Hope program are in the U.S. as children whose parents/guardians are not physically with them. Many of our children have fled dangerous and violent situations in their own home countries, including but not limited to Central and South America. Most of our children have suffered devastating losses through trauma, violence, abandonment, poverty, substance abuse, or abuse. The children's safety, nutritional, medical, emotional health and education are our top priorities. POSITION SUMMARY: Case Workers also provide initial support to the child and sponsor family in the first few months of placement. Hybrid remote work schedule. This position requires 10-40% travel in the NE region of the country to visit newly reunited and/or newly joined sponsor families and children Additional regional travel may be required. REQUIRED QUALIFICATIONS: The office of Refugee Resettlement (ORR) requires all candidates and employees to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with children, including Varicella, MMK (Measles, Mumps, and Rubella) DTaP or DTap, and Influenza. Bachelor Degree in social work or related field 2+ year of related experience working with children/youth and families, prior work experience with new immigrants highly preferred Bilingual (Spanish) required Valid driver's license required Ability and willingness to work varied shifts including evenings and weekends Must successfully complete all required training Understanding and willingness to commit to the agency's mission, core values, Sanctuary commitments and Diversity, Equity, Inclusion and Belonging (DEIB) RESPONSIBILITIES: This position requires 10%-40% traveling Works in partnership with Lead Caseworker to maintain contact with Office of Refugee and Resettlement (ORR) regarding incident management and any changes to UC status. Works in partnership with CW supervisor to liaison with other agencies and with other networks and providers on a weekly basis. Shadows new employees with assessments, child interviews and monitors the job performance of Case Managers. Provide case management and family reunification services to Unaccompanied Alien Children (UAC) and identified sponsors/permanency resources. Responsible for the initial and ongoing assessment of the needs of each UAC, including initial and ongoing screening for human trafficking concerns. Adhere to mandates and regulations for UACs (i.e.: attending Immigration Court, providing related documentation to the judge). Maintain contact with Office of Refugee Resettlement (ORR) regarding incident management and any changes in a UAC's status. Prepare clear and accurate progress notes, needs assessments and Individual Service Plans. BENEFITS/PERKS: A comprehensive health insurance package including medical, dental and vision plans for you and your family (fulltime reqd) 403B retirement benefits Employer-paid life insurance and long-term disability insurance Generous paid time off (vacation, personal, 12 paid holidays for fulltime, sick leave based on hours worked) Free employee assistance program through National EAP Insurance discounts for our staff and their families Trainings to support professional and personal development Employee wellness program Employee recognition activities Salary: $60,000 per year $1000 Hiring Incentive after 500 hours worked MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.
    $60k yearly 60d+ ago
  • Remote Live Chat Specialist(Entry Level)

    Rutjens Construction

    Remote job

    Job Title: Remote Live Chat Specialist (Entry Level) Company: Rutjens Construction Contract Details: Full-time, remote Rutjens Construction, a leading construction company, is seeking a highly motivated and customer-oriented Remote Live Chat Specialist to join our team. This is a full-time, remote position that offers the opportunity to work from the comfort of your own home. As a Remote Live Chat Specialist, you will be responsible for providing exceptional customer service and support to our clients through live chat. Your main goal will be to assist clients with any inquiries or issues they may have, ensuring a positive and efficient experience. This is an entry-level position, making it a great opportunity for individuals looking to gain experience in the construction industry. Key Responsibilities: - Engage with clients through live chat, addressing their inquiries and concerns in a timely and professional manner - Provide accurate and detailed information about our services, products, and company policies - Troubleshoot technical issues and provide appropriate solutions - Collaborate with other team members to resolve complex customer issues - Maintain a high level of customer satisfaction by building rapport and providing excellent service - Keep detailed records of customer interactions and transactions - Continuously improve customer service skills and knowledge of the construction industry Qualifications: - High school diploma or equivalent - Previous customer service experience is preferred but not required - Excellent written and verbal communication skills - Strong problem-solving and critical thinking abilities - Ability to multitask and work in a fast-paced environment - Basic knowledge of construction terminology is a plus - Proficient in using live chat software and other computer applications - Must have a reliable internet connection and a quiet workspace at home Why work for us? - Opportunity to gain experience in the construction industry - Work from the comfort of your own home - Competitive salary and benefits package - Ongoing training and development opportunities - Supportive and collaborative team environment If you are a self-starter with a passion for customer service and looking for a remote position in the construction industry, we want to hear from you! Apply now to join our team as a Remote Live Chat Specialist at Rutjens Construction. Package Details 401k
    $28k-37k yearly est. 60d+ ago
  • Family Engagement Specialist-Sheffield Head Start (Colbert County)

    Community Action Partnership of North Alabama 4.1company rating

    Remote job

    JOB TITLE: Family Engagement Specialist STATUS: Non-Exempt REPORTS TO: Center Director DAYS: 195 GRADE LEVEL/SALARY: $1254.00/Bi-weekly The Family Engagement Specialist (FES) is responsible for building relationships with families as well as strengthening and building partnerships in the community. Family Engagement Specialist is responsible for recording documentation in program data system to account for family engagement. The Family Engagement Specialist will represent the Partnership in assigned geographic areas to deliver results. Responsibilities: Provide families the opportunity to participate in the Family Partnership Agreement goal setting process. Establish and maintain a Family Partnership Agreement tracking system to ensure each family has had the opportunity to establish goals. Complete the Family Outcome Framework with parents. Coordinate and facilitate School Readiness Transition Meeting for parents. Monitor assigned classroom attendance weekly. Follow-up on attendance of children who have excessive absences Provide a monthly analysis on children's attendance that falls below 85%. Engage and support medical and dental Providers/community partners as they visit and provide on-site screenings and/or assessments on enrolled children. Assist families in applying for and completing medical insurance. Participate in the execution of the Partnership's Parent Orientation remotely or in person. Attend Policy Council Meeting (remotely or in person) a minimum of one time during a school year. Work with families within 30 calendar days of child's enrollment to determine whether each child has an ongoing source of continuous, accessible health care and document results in ChildPlus. Complete required health mandates screenings within 45 days of child's enrollment. Document required 45 -day health mandates screenings in ChildPlus after completion. Work with families within first 90 days of enrollment to obtain determination as to whether or not enrolled child is up-to-date on scheduled preventive medical or oral health care. Document all interaction with families on working to obtain 90 -day Physical and Dental documentation. Distribute, review, monitor In-Kind contribution from families. Validate In-Kind contributions and enter accurately in ChildPlus. Ensure required PIR documentation is entered accurately in ChildPlus. Recruit volunteers to help agency meet In-Kind match. Recruit for eligible children and families for Head Start. Account for recruitment efforts. Complete and enter In-take (application) in ChildPlus accurately. Communicate with Child Services Administration on Policy Council family (parent) representation participation for scheduled meetings. Participate in Health Services Advisory Committee as requested. Participate in recruiting potential substitutes to help meet staff-child ratio for classrooms. Assist in meeting classroom ratio as needed when requested by Supervisor. Engage in and/or coordinate community outreach projects. Assist families in being advocates for their child's services. Complete other assigned task as assigned by Center Director to ensure services for children and families are met. Additional Responsibilities: Support and understand the vision, mission and values of the Partnership. Represent the Mission and Vision of the agency. Commit to maintaining a healthy work environment that allows other individuals around to devote their full attention and best efforts to the job. Provide prompt, efficient and responsive results in a demanding work environment. Participate in community events to establish collaborative relationships and partnerships. Reference policies and procedures to implement services in a timely manner and accurately. Participate in Self-Assessment. Due to independence of accomplishing expectations in this position, a high level of accountability and integrity is required. Request to participate in no-cost to reasonable Professional Development opportunities (remotely or in person) during the school year for professional growth. Other duties as necessary to fulfill the responsibilities of the FES position. Work Relationships and Scope: Reports directly to the Center Director. Daily or regular interactions with others working directly with families, children, staff and local community resource providers. Measure of Performance: Build Relationship with enrolled families. (On-going) 100% of establish Family Partnership goals with families are SMART (On-going) 90% of follow up is identified and documented when a child's attendance is below 85% (Weekly) Establish a plan with 85% of families who has a child who have missed ten percent of program days. (On-going) 95% -100% of ChildPlus documentation entered accurately (use of Instructions). (Daily) 100% submit FES Task Guide to supervisor weekly to account for performance. (Weekly) 100% complete 45 -day health mandated screenings within guidelines. (On going) 100% ensure center has a Policy Council Parent Representative (On-going) 100% ensure parent Policy Council Representative participate in scheduled Policy Council meeting. (On-going) 100% of Parent Center Committee are active and documentation is accessible and available to support. (On-going) Knowledge, Skills, and Abilities: BS Degree in Social Work or related field required and/or achieve Family Development Credential within 18 months of hiring. Ability to problem solve and work in a team environment. Exemplifies cultural humility and sensitivity. Excellent communication skills. Proficient use of technology. Ability to implement Head Start Performance Standards, Daycare Licensing Minimum Standards according to . Ability to work independently to produce measureable family outcomes. Working Conditions: Work is performed in an office setting with minimal safety issues. Due to COVID-19, remote working has to be requested and approved by Supervisor. The ability to frequently travel to assigned designated centers in the Partnership service areas, as well as to internal and/or external meetings, trainings, and community involvement. This position requires sitting, standing, bending, and minimal lifting. This position requires a valid driver's license and safe driving record and travel by air. Complete and pass ABI/FBI background check. Benefits: All full-time employees of the Partnership are provided a very generous and exceptional benefits package which includes full medical coverage managed by PEEHIP (BC/BS Plan). The agency contributes over 10% monthly to the Retirement System of Alabama on behalf of each employee. Acknowledgement: This job description describes the general nature and level of work performed by the employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested by the Director of Children's Services. All requirements are subject to change over time and to possible modifications to reasonably accommodate individuals with a disability.
    $1.3k weekly 6d ago
  • Social Services Assistant - Medical Respite

    Heading Home 4.2company rating

    Remote job

    Job Title: Social Services Assistant (SSA) I Reports to: Program Manager Status: Non-exempt Grade: A02 Salary: Dependent on Qualifications Position Summary: The Social Services Assistant I coordinates social service activities, directly assisting and supporting Heading Home shelter residents with their day-to-day needs. Essential Duties & Responsibilities: Supports the shelter team in the coordination of shelter services. Assists in and coordinates transportation if needed. Assists in directing new residents to their assigned spaces. Provides shelter residents with an orientation of the shelter facility. Maintains good rapport with residents to facilitate a safe and comfortable environment. Maintains accurate resident counts and files documentation. Communicates directly with supervisor, security personnel, and other staff. Performs once-a-day daily check-ins with residents. Monitors all spaces and conducts daily room and bed checks. Arrange room or dorm cleaning between clients and staff. Arranges linen exchange between clients and staff. Liaison for food delivery. Enforces resident policies and procedures. All other duties as assigned. Qualifications: To perform this job successfully, an individual must have excellent communication and interpersonal skills, think strategically, and act quickly. They must also possess the ability to work well with others across a broad spectrum of situations. Prior experience working with individuals experiencing homelessness and mental illness is preferred. The requirements listed represent the knowledge, skills, and abilities required. Minimum: High School Diploma or GED. Practical experience working with people in customer service or a related field is . A minimum of one (1) year of experience working with the unhoused population is preferred. Ability to communicate effectively orally and in writing in English. De-escalation, trauma-informed care, or similar training is highly desired. Must be able to maintain composure under difficult situations. Strong attention to detail. Strong organizational and multi-tasking ability. Ability to meet deadlines and prioritize competing demands. Data entry and file management experience. Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook. Maintain a clean and organized workspace. Reliable and a team player. Other Requirements: Valid Driver's License and reliable transportation. Ability to navigate stairs, ladders, ramps, and uneven terrain. Must become CPR/First Aid trained within 90 days of hire. The responsibility of all Heading Home employees includes the following: Always represent and promote Heading Home positively and professionally. Maintain good attendance and punctuality. Attend all staff and agency meetings as required. Maintain professional boundaries with clients and staff. Read, understand, and comply with the policies outlined in the Heading Home Employee Handbook. _____________________________________________________________________________________ This job description does not constitute an employment agreement between the employer and the employee. The employer may change this document as the employer's needs and job requirements change. Overnight Shift: 12:00 AM - 8:00 AM
    $36k-42k yearly est. Auto-Apply 60d+ ago
  • Family Vacation Destination Specialist (Remote)

    TWN

    Remote job

    Join our dynamic team, dedicated to curating unforgettable family vacations. We specialize in crafting tailor-made experiences for families seeking adventure, relaxation, and lasting memories. As a leading authority in Family Vacations, we are committed to providing personalized service and expert guidance to ensure every trip exceeds expectations. Are you passionate about travel and skilled at creating unforgettable experiences? Do you thrive on helping families discover the perfect destination for their next adventure? If so, we want you to join our team as a Family Vacation Destination Specialist. **Responsibilities:** - Consult with clients to understand their family's unique interests, preferences, and budgetary considerations. - Design customized itineraries tailored to each family's needs, including accommodations, activities, and transportation. - Provide expert advice on family-friendly destinations, attractions, and experiences worldwide. - Coordinate all aspects of travel arrangements, including booking flights, accommodations, tours, and activities. - Stay informed about travel trends, family-friendly destinations, and industry developments to provide the highest level of service. - Handle any issues or emergencies that may arise during travel, ensuring a seamless and stress-free experience for families. - Build and maintain strong relationships with clients to foster repeat business and referrals. **Qualifications:** - Strong customer service skills with the ability to build rapport and establish trust with clients. - Excellent communication and interpersonal skills, with the ability to listen to clients' needs and offer tailored recommendations. - Detail-oriented with strong organizational and multitasking abilities. - Passion for travel and a genuine desire to help families create lifelong memories. **Benefits:** - Opportunities for professional development and training. - Travel perks and discounts. - Flexible work schedule. - Collaborative and supportive team environment. Text "Family" to ************* to schedule a meeting with us. An equal opportunity employer and welcomes applicants from diverse backgrounds.
    $30k-41k yearly est. 60d+ ago
  • Prevention Family Specialist - Hybrid - For Madison County, NY - Bachelor's Degree Required (2970)

    Together for Youth 4.0company rating

    Remote job

    The Prevention Family Specialist goal is to preserve the family unit by providing supportive casework counseling in the home and empower parents with tools and resources to ensure children's safety, well-being and permanency while providing advocacy to ensure quality services. Qualifications Job Responsibilities Conducts assessment of family's strengths and needs; assesses problem areas and utilizes various treatment modalities and resources to effect growth and change. Participates in development, implementation and ongoing evaluation of comprehensive treatment and discharge plan. Develops alternative placement or permanency resources for youth that may not return to their families. Completes a comprehensive discharge summary at least eight weeks prior to discharge. Delivers effective case management services, including ensuring counseling sessions are scheduled as needed and children receive required medical and dental examinations. Tracks and monitors services provided, completes all documentation in a timely and comprehensive manner. Ensures compliance with confidentiality standards, parental consent and necessary release of information. Conducts casework contacts with families, as needed but at least twice a month, in their homes and community settings to focus on treatment goals. Engages youth and family by developing effective and caring relationship. Ensures children are maintained in safe, secure environment. Develops and maintains relationships with community schools to ensure the best educational experience for each child and with community resource agencies. Develops and maintains relationships with community schools to ensure the best educational experience for each child and with community resource agencies. Job Requirements Minimum Bachelor's degree in human services or related field. Must have a minimum of 1 year of experience working with at-risk youth & families and case management. Must be able to work a flexible schedule with variable hours including day, evening, weekend, holiday and subject to call hours. Subject to call: Family Specialist is required to be on call in collaboration with a Program Coordinator. May require evening/weekend field work. On Call is in rotation with the program Family Specialists. Must have a Valid Driver's License with acceptable driving history to the Agency, and a reliable vehicle. Travel is required. Ability to coordinate and plan travel for visits and appointments in efficient manner. Ability to work with economically and culturally diverse population. Skills: Ability to handle crisis intervention in solution focused manner as well as communication skills including written, verbal and listening skills. Bilingual is a plus! Equal Opportunity Employer Together for Youth is an equal opportunity employer and does not discriminate on the basis of age, race, creed, color, national origin, sexual orientation, military status, sex, pregnancy, gender identity or expression, disability, marital status, or any other basis covered by appropriate law. We are committed to fostering an inclusive, equitable, and accessible environment where diversity is valued and recognized as a source of strength and enrichment. We seek to attract talented people from a diverse range of backgrounds and cultures. As a federal contractor, Together for Youth will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) #PREVTFY
    $37k-41k yearly est. 12d ago

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