How to hire a human service technician

How to hire a human service technician, step by step

Here's a step-by-step human service technician hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a human service technician job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new human service technician
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a human service technician, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a human service technician to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a human service technician that fits the bill.

   This list shows salaries for various types of human service technicians.

   Type of Human Service Technician	Description	Hourly rate
   Human Service Technician	Heavy vehicle and mobile equipment service technicians inspect, maintain, and repair vehicles and machinery used in construction, farming, rail transportation, and other industries.	$12-19
   Direct Care Worker	A Direct Care Worker's responsibility revolves around overseeing clients' welfare and health care from different ages and conditions. Most of the duties will involve assistance in basic hygienic tasks such as bathing or going to the toilet, performing light chores such as preparing healthy meals and cleaning a bedroom, and ensuring the patient's medication intake aligns with the schedule... Show more	$11-17
   Support Worker	A support worker is responsible for supporting the community programs and development efforts to sustain and ensure the citizens' stability, providing them resources for their daily needs, and helping them with financial assistance requests. Support workers conduct family counseling to identify their challenges and needs and coordinate with the necessary organizations to process their requests... Show more	$10-28

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Data Entry
   • Community Resources
   • Social Services
   • Telephone Inquiries
   • Patients
   • Direct Care
   • CPS
   • CPR
   • Substance Abuse
   • Mental Health
   • Developmental Disabilities
   • HST
   • Patient Care
   • Mental Illness

   Check all skills

   Responsibilities:

   • Assess patients in active withdrawal and provide interventions to manage physical and psychological withdrawal symptoms.
   • Assist mentally challenge individuals with ADL'S.
   • Attend annual service training, including CPR and a refresher courses.
   • Answer phones and provide excellent customer service; train in first aid and CPR.
   • Assist assign residents with their ADL as directed such as bathing, toileting, hair combing, etc.
   • Interview patients to compile information on social, educational, criminal institutional and drug history.

   More human service technician duties

3. Make a budget

   Including a salary range in your human service technician job description is a great way to entice the best and brightest candidates. A human service technician salary can vary based on several factors:

   • Location. For example, human service technicians' average salary in west virginia is 41% less than in hawaii.
   • Seniority. Entry-level human service technicians earn 35% less than senior-level human service technicians.
   • Certifications. A human service technician with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a human service technician's salary.

   Average human service technician salary

   $15.68hourly

   $32,621 yearly

   ---

   Entry-level human service technician salary

   $26,000 yearly salary

   Updated December 14, 2025

   Average human service technician salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Minnesota	$33,883	$16
   2	Louisiana	$32,321	$16
   3	Utah	$32,268	$16
   4	Georgia	$32,076	$15
   5	Massachusetts	$31,932	$15
   6	Florida	$31,590	$15
   7	Texas	$31,472	$15
   8	Virginia	$30,984	$15
   9	North Carolina	$29,464	$14
   10	Ohio	$27,480	$13

   Average human service technician salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	City of Richmond	$38,102	$18.32	3
   2	Texas	$37,035	$17.81	20
   3	Minnesota State Fair	$36,656	$17.62	23
   4	Massachusetts General Hospital	$36,479	$17.54	4
   5	JBS USA	$35,515	$17.07	20
   6	JTG	$34,199	$16.44
   7	ICF	$33,937	$16.32
   8	City & County Of San Francisco - Police Department (sfpd)	$32,740	$15.74	14
   9	Americorps	$32,029	$15.40	7
   10	Wake County	$31,772	$15.28
   11	Duluth Bethel	$30,552	$14.69
   12	Weber Human Services	$30,527	$14.68	1
   13	Tri-County Human Services	$30,505	$14.67	5
   14	Divine House	$30,343	$14.59
   15	Spindletop Mental Health	$30,071	$14.46
   16	Nationwide Children's Hospital	$29,670	$14.26	1

4. Writing a human service technician job description

   A human service technician job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a human service technician job description:

   Human service technician job description example

   Job DescriptionThe Human Milk Specialist (HMS) performs procedures under the supervision of the Nursing Director, dietician and staff nurses. HMS provides support to the milk room in the form of identification, preparation, storage and dispensing of breast milk for enteral feedings. The HMS organizes supplies necessary to complete tasks in the milk room. Although supervised, the HMS proceeds alone on routine tasks asking for clarification when needed.
   Provides Support to the Milk Room and Nurseries in the NICU:
   Follows verification and labeling procedure of expressed breast milk (EBM) or formula, and Logs and stores EBM or formula per protocol Reviews and verifies patient's nutrition orders for accuracy and changes with Dietician and /or bedside nurse. The HMS participates in planning, development and evaluation of educational materials, for mixing and storage of EBM. The HMS accurately measures and labels additives for the EBM or formula. Delivers measured additives and EBM or formula verifying accuracy with the bedside nurse. Keeps Current Procedure manual for EBM mixing Prepares EBM and delivers to other areas within MGH Prepares and checks equipment/supplies and utilized resources and materials in a safe and efficient manner:
   Follows infection control guidelines for sanitizing equipment and cleaning the preparation room. Checks equipment and clean equipment, washes counters, carts, measuring utensils. Ensure equipment and work area is sanitized and maintained. Inventories food and non-food supplies. Completes and prints computerized requisition. Checks to be sure all items have been received. Stores items received. Rotates stock to use oldest items first. Discards outdated products found in refrigerator /freezer. Reports any irregularity to Resource Nurse immediately:
   Per department protocol, organizes and updates MILK Lab inventory which includes the following: checks supply expiration dates, reports supply issues to Nursing Director. Communicates and collaborates with other members of the health care team:
   Independently organizes work flow. Sets priorities based on unit specific needs. Treats, records, personal items and correspondence following patient privacy policy. Orients and trains new employees. Performs other duties as needed.
   -Prefer nutrition degree
   
   Qualifications
   Bachelor's Degree in nutrition/dietary required. Experience working in a hospital environment preferred.
   
   EEO Statement
   Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged. Partner's Healthcare is acting as an Employment Agency in relation to this vacancy.

   Copy this example

   

5. Post your job

   To find the right human service technician for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with human service technicians they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit human service technicians who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your human service technician job on Zippia to find and recruit human service technician candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with human service technician candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new human service technician

   Once you have selected a candidate for the human service technician position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   After that, you can create an onboarding schedule for a new human service technician. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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