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Human service technician skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical human service technician skills. We ranked the top skills for human service technicians based on the percentage of resumes they appeared on. For example, 12.5% of human service technician resumes contained data entry as a skill. Continue reading to find out what skills a human service technician needs to be successful in the workplace.

15 human service technician skills for your resume and career

1. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how human service technicians use data entry:
  • Performed data entry into varies software programs and mathematical concepts to determine eligibility as information was retrieved from the potential client.
  • Performed clerical duties including filing, data entry, answering telephone/routing calls and/or taking messages.

2. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how human service technicians use community resources:
  • Assist with transportation and linking consumers to community resources, and maintain required paperwork and documentation.
  • Assisted residents with community resources to help transition into self sufficiency.

3. Social Services

Here's how human service technicians use social services:
  • Interview applicants and determine initial or eligibility for social services programs.
  • Coordinate with other outside agencies - fire dept., ambulance personnel, social services, and civil services.

4. Telephone Inquiries

Here's how human service technicians use telephone inquiries:
  • Perform various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.

5. Patients

Here's how human service technicians use patients:
  • Recorded behavioral data on patients' observation/precaution sheets and charts; undertook verbal redirection.
  • Provide direct care Providing and maintaining therapeutic safety environment to patients and staff members.

6. Direct Care

Direct care is the act of identifying people with special needs and offering the necessary care for them.

Here's how human service technicians use direct care:
  • Provide a respectful, comprehensive, and person centered direct care services to individuals in the residential homes provided by MSOCS.
  • Provide respectful, comprehensive, and person-centered direct care to individuals with special needs, in a residential home.

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7. CPS

Here's how human service technicians use cps:
  • Assist investigation caseworkers, supervisor and CPS co-workers as requested.
  • Maintained Excel logs to track court hearings, medical and dental appointments of all children in CPS care for the unit.

8. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how human service technicians use cpr:
  • Maintain skills in First Aid, CPR, Therapeutic Intervention, and Medication Administration.
  • Trained in medication administration, person centered practices, and CPR and First Aid

9. Substance Abuse

Here's how human service technicians use substance abuse:
  • Recognize basic indicators of child/adult abuse, substance abuse, domestic violence and other barriers, and makes appropriate referrals.
  • Provided services to a mental health and substance abuse population in a 24/7 residential setting.

10. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how human service technicians use mental health:
  • Directed care in all aspects of patient services in a locked State Operated Services acute care mental health facility.
  • Exhibit professional relationships with family, Court counselors, Social workers, physicians and mental health contract staff.

11. Developmental Disabilities

Here's how human service technicians use developmental disabilities:
  • Provided community support to adults with the severe and persistent mental illness and or developmental disabilities.
  • Provide support to individuals with developmental disabilities in a facility and in the community.

12. HST

Here's how human service technicians use hst:
  • Lead HST for approximately 4 to 6 months.
  • Provided high-quality patient care as an in-demand HST within acute-care, rehabilitation, home-healthcare and nursing-home settings.

13. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how human service technicians use patient care:
  • Supervised patient care to include scheduling procedures with local medical offices/hospitals.
  • Carry out all aspects of patient care and other assignments as directed by the Charge Nurse.

14. Mental Illness

Here's how human service technicians use mental illness:
  • Monitored patient's daily behaviors at state run treatment center for mental illness and chemical dependency.
  • Provided supportive, trusting, and therapeutic relationships with people of mental illness.

15. Community Outings

Here's how human service technicians use community outings:
  • Coordinate, plan and support individuals to complete community outings of their choice.
  • Provide transportation to and from doctors appointments, and community outings.
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List of human service technician skills to add to your resume

Human service technician skills

The most important skills for a human service technician resume and required skills for a human service technician to have include:

  • Data Entry
  • Community Resources
  • Social Services
  • Telephone Inquiries
  • Patients
  • Direct Care
  • CPS
  • CPR
  • Substance Abuse
  • Mental Health
  • Developmental Disabilities
  • HST
  • Patient Care
  • Mental Illness
  • Community Outings
  • Vital Signs
  • Crisis Intervention
  • Medical Emergencies
  • Medical Appointments
  • Medication Administration
  • Human Services
  • Blood Pressure
  • Public Assistance
  • Transport Clients
  • Community Services
  • Meal Preparation
  • ADL
  • Child Care
  • Medi-Cal
  • Emotional Support
  • Physical Disabilities
  • Vulnerable Adults
  • Hippa
  • Mental Disabilities
  • Calfresh
  • Catheter
  • Program Eligibility
  • Eligibility Determination
  • Management System
  • Program Benefits
  • Crisis Situations
  • Narrative Data
  • Doctor Appointments

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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