What does a human service technician do?
Human service technician responsibilities
Here are examples of responsibilities from real human service technician resumes:
- Assess patients in active withdrawal and provide interventions to manage physical and psychological withdrawal symptoms.
- Assist mentally challenge individuals with ADL'S.
- Attend annual service training, including CPR and a refresher courses.
- Answer phones and provide excellent customer service; train in first aid and CPR.
- Assist assign residents with their ADL as directed such as bathing, toileting, hair combing, etc.
- Interview patients to compile information on social, educational, criminal institutional and drug history.
- Practice motivational interviewing techniques to assist individuals in identifying personal hurdles in order to set goals and work towards rehabilitation.
- Set up new claim folders and distribute to adjusters/assistants.Prepare quarterly claim loss reports for account review meetings.Draft and/or edit PowerPoint presentations.
Human service technician skills and personality traits
We calculated that 13% of Human Service Technicians are proficient in Data Entry, Community Resources, and Social Services. They’re also known for soft skills such as Dexterity, Mechanical skills, and Physical strength.
We break down the percentage of Human Service Technicians that have these skills listed on their resume here:
- Data Entry, 13%
Performed data entry into varies software programs and mathematical concepts to determine eligibility as information was retrieved from the potential client.
- Community Resources, 11%
Assist with transportation and linking consumers to community resources, and maintain required paperwork and documentation.
- Social Services, 10%
Interview applicants and determine initial or eligibility for social services programs.
- Telephone Inquiries, 9%
Perform various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
- Patients, 8%
Recorded behavioral data on patients' observation/precaution sheets and charts; undertook verbal redirection.
- Direct Care, 7%
Provide a respectful, comprehensive, and person centered direct care services to individuals in the residential homes provided by MSOCS.
Common skills that a human service technician uses to do their job include "data entry," "community resources," and "social services." You can find details on the most important human service technician responsibilities below.
Dexterity. The most essential soft skill for a human service technician to carry out their responsibilities is dexterity. This skill is important for the role because "heavy vehicle and mobile equipment service technicians must perform many tasks, such as disassembling engine parts, connecting or attaching components, and using hand tools, with a steady hand and good hand-eye coordination." Additionally, a human service technician resume shows how their duties depend on dexterity: "cleaned lifted organized medicine reminders meal preparation companionship"
Mechanical skills. Many human service technician duties rely on mechanical skills. "heavy vehicle and mobile equipment service technicians must be familiar with engine components and systems and know how they interact with each other," so a human service technician will need this skill often in their role. This resume example is just one of many ways human service technician responsibilities rely on mechanical skills: "apply ordered supportive devices or mechanical restraints. "
Physical strength. This is an important skill for human service technicians to perform their duties. For an example of how human service technician responsibilities depend on this skill, consider that "heavy vehicle and mobile equipment service technicians must be able to lift and move heavy equipment, tools, and parts without risking injury." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a human service technician: "provide individually tailored, strength-based, and collaborative case planning services to families referred through erie county department of social services. ".
Troubleshooting skills. human service technician responsibilities often require "troubleshooting skills." The duties that rely on this skill are shown by the fact that "heavy vehicle and mobile equipment service technicians must be familiar with diagnostic equipment to find the source of malfunctions." This resume example shows what human service technicians do with troubleshooting skills on a typical day: "provide basic troubleshooting for network printers, wireless network, windows computers, and ip security camera. "
Organizational skills. Another crucial skill for a human service technician to carry out their responsibilities is "organizational skills." A big part of what human service technicians relies on this skill, since "heavy vehicle and mobile equipment service technicians must maintain accurate service records and parts inventories." How this skill relates to human service technician duties can be seen in an example from a human service technician resume snippet: "facilitated direct patient care of children and adolescents with developmental and behavioral deficits that sustained compliance with organizational protocols. "
The three companies that hire the most human service technicians are:
- Texas36 human service technicians jobs
- Deloitte15 human service technicians jobs
- Tri-County Human Services8 human service technicians jobs
Choose from 10+ customizable human service technician resume templates
Build a professional human service technician resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your human service technician resume.
Compare different human service technicians
Human service technician vs. Direct care worker
A Direct Care Worker's responsibility revolves around overseeing clients' welfare and health care from different ages and conditions. Most of the duties will involve assistance in basic hygienic tasks such as bathing or going to the toilet, performing light chores such as preparing healthy meals and cleaning a bedroom, and ensuring the patient's medication intake aligns with the schedule. Furthermore, it is also the duty of a Direct Care Worker to empathize and build rapport with clients to make them feel more at ease.
These skill sets are where the common ground ends though. The responsibilities of a human service technician are more likely to require skills like "data entry," "community resources," "social services," and "telephone inquiries." On the other hand, a job as a direct care worker requires skills like "companionship," "medication reminders," "meal prep," and "motor vehicle." As you can see, what employees do in each career varies considerably.
Direct care workers earn the highest salaries when working in the professional industry, with an average yearly salary of $29,581. On the other hand, human service technicians are paid more in the professional industry with an average salary of $32,421.The education levels that direct care workers earn slightly differ from human service technicians. In particular, direct care workers are 2.6% less likely to graduate with a Master's Degree than a human service technician. Additionally, they're 0.1% less likely to earn a Doctoral Degree.Human service technician vs. Support worker
A support worker is responsible for supporting the community programs and development efforts to sustain and ensure the citizens' stability, providing them resources for their daily needs, and helping them with financial assistance requests. Support workers conduct family counseling to identify their challenges and needs and coordinate with the necessary organizations to process their requests. They must have excellent communication and organizational skills, especially in filing documents and guiding the citizens in achieving their healthy lifestyle and make a positive difference.
Each career also uses different skills, according to real human service technician resumes. While human service technician responsibilities can utilize skills like "data entry," "telephone inquiries," "unit operations," and "patients," support workers use skills like "social work," "treatment plan," "foster care," and "support services."
On average, support workers earn a higher salary than human service technicians. Some industries support higher salaries in each profession. Interestingly enough, support workers earn the most pay in the manufacturing industry with an average salary of $42,658. Whereas human service technicians have higher pay in the professional industry, with an average salary of $32,421.Average education levels between the two professions vary. Support workers tend to reach similar levels of education than human service technicians. In fact, they're 2.6% more likely to graduate with a Master's Degree and 0.1% more likely to earn a Doctoral Degree.Human service technician vs. Support staff
School support staff provide specialized instructional and student support while utilizing school facilities. They often include diverse staff members whose main role is to ensure that students learn in a supportive and safe learning environment. It is also their duty to enhance school climate by promoting the involvement of parent and family in education as well as to encourage trusting, positive student relationships. They should inhibit positive behavior and send uplifting messages to students as they often connect with them throughout the day.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a human service technician is likely to be skilled in "data entry," "social services," "telephone inquiries," and "unit operations," while a typical support staff is skilled in "customer service," "home maintenance," "direct support," and "behavioral issues."
Desk clerks supervisors earn the best pay in the finance industry, where they command an average salary of $32,113. Human service technicians earn the highest pay from the professional industry, with an average salary of $32,421.Most desk clerks supervisors achieve a similar degree level compared to human service technicians. For example, they're 0.3% more likely to graduate with a Master's Degree, and 0.2% more likely to earn a Doctoral Degree.Human service technician vs. Direct support professional
Direct support professionals are responsible for taking care of patients with physical or mental limitations. They do a variety of tasks for their patients, such as doing household chores, running errands for them, cooking for them, feeding them, bathing and dressing them, and helping them with their medication, among others. They also provide their patients with companionship, accompanying their patients to appointments, providing emotional support, and being with their patients for the most part of the day. They should be familiar with their patients' prescribed medicines, meal plans, therapy schedules, and other items related to the betterment of the patients' condition. Direct support professionals help the patients overcome their challenges and assist them in acclimating themselves with their current environment.
Types of human service technician
Updated January 8, 2025
