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Become A Human Services Manager

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Working As A Human Services Manager

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $38,280

    Average Salary

What Does A Human Services Manager Do At KPMG

* Perform domestic and global post-deal HR integrations with respect to mergers, acquisitions, spin-offs, carve-outs, and other similar transactions for Fortune 1000 and middle market companies and private equity investors
* Work with KPMG's cross-functional M&A Services teams on the HR/Payroll portion of integration engagements, focusing on the establishment and merging of the HR function, including the implementation of administrative platforms and processes used to support HR and payroll functions
* Interact with HCM and payroll vendors and providers in support of identifying alternative solutions and supporting HR administrative integration efforts
* Work with Directors and Managing Directors to manage the engagement process from start to finish, including setting scopes, budgets, staffing resources, creation and coordination of client-ready deliverables with KPMG's M&A Services team, and assist with communication of results with clients
* Develop, coach, and mentor junior team members

What Does A Human Services Manager Do At Alvarez and Marsal

* Provide service excellence by identifying key client business issues
* Determine client needs by supplementing the standard assessment techniques and tools with innovative approaches
* Evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement
* Implementing and overseeing the quality of deliverables
* Effectively managing the team and day-to-day relationships to ensure exceptional performance
* Participating in the development and presentation of proposals for business development activities

What Does A Human Services Manager Do At Generac Power Systems, Inc.

* HR Service Delivery
* Essential Duties and Responsibilities:
* HR Service Delivery
* Oversee HR Operations team responsible for wide array of HR program support and administration for the full employment life cycle including talent acquisition, talent management, payroll, employee inquiries, benefits and compensation administration, data transaction processing, etc.
* Ensure employee data transactions are completed accurately and quality controls are in place and followed and all compliance requirements are met.
* Partner with HR COE leaders and international HR operations program owners to ensure end-to-end processes are documented and that knowledge is transferred to the HR Support team.
* Balance focus and progress on improving the overall employee experience and driving operational efficiency.
* Gather business requirements for process changes from stakeholders representing business unit and shared services.
* Model business processes, identifying inefficiencies and opportunities to streamline business processes and detailed documentation of final processes.
* Develop and project manages through completion the test and implementation of business process and related system changes.
* Identify and escalate change management issues to leadership and/or the change management team.
* Identify and resolve issues and obstacles representing risk to standardized processes supporting HR Shared Services
* HR Leadership.
* Build strong relationships with HR leaders, HR COEs, HRBPs to understand HR Central service delivery expectations and changes and ensure services meet or exceed those expectations.
* Work with HR leadership team to understand new knowledge and program/process changes coming down the line to ensure HR Support teams are ready to support sustained business growth world-wide.
* Designs and directs the work of the team.
* Selects, coaches and develops staff and teams with high quality results and customer centered HR support focus.
* Sets clear expectations to inspire and motivate the team.
* Manages performance-- recognizing achievement, providing feedback and administering progressive discipline when necessary.
* Review and improve payroll policies and procedures

What Does A Human Services Manager Do At GKN

* Compensation
* Directly manage all aspects of compensation planning to include system readiness, communication, and budget proposal.
* Collaborate with HR Managers, business partners and key business stakeholder to support and advice on compensation related activities such as new hire offers, promotions, job grading, budget preparation, and local market issues.
* Manage the market data collection and analysis processes, both annually and ad hoc, and developing systems to report salary ranges and changes in local markets
* Health & Wellness
* Manage the development, implementation, maintenance and communication of the company's domestic health & welfare programs, as well as work with health and wellness vendors to engage our employees in wellness programs.
* Develop metrics and reporting for measuring program effectiveness.
* Talent Programs
* Plan and deliver both corporate and local leadership development programs, including executing company-wide globally aligned talent management practices.
* Manage and coordinate succession planning process across multiple sites, including developing and reporting metrics and presentations related to current succession planning status, areas for improvements, and improvement plans.
* Oversee local college-graduate development programs and the localized collaboration with corporate global graduate development programs.
* Reporting & Analytics
* Provide direct support and leadership of HR metrics, reporting, and advanced and predictive analytics.
* Supports the Human Resource partners to identify business challenges and use data analysis to help influence changes to the operations, process or programs.
* Communicates findings to senior management via formal presentations, standard management reporting artifacts on periodic/quarterly/annual basis.
* Immigration
* Work directly with the company’s immigration attorney, as well as corporate resources, on all matters related to immigration, including visas, work authorizations, business travel issues, etc.
* Provides support and guidance to HR Managers and operations managers on internal procedures and process related to international assignments, including approval processes, costs estimates, timelines, and immigration process.
* About you

What Does A Human Services Manager Do At Grant Thornton LLP

* Oversee the efforts of multiple client services teams on client engagements; plan, execute, direct, and complete global mobility and human capital projects in a wide variety of industries; provide innovative tax planning, consulting, and compliance expertise to clients with multi-national workforce; market, sell, design, and implement tax-planning strategies for both corporate and individual clients and manage to budget.
* Oversee the delivery of a full range of international tax services and advise U
* S. and foreign based multinational companies on the tax implications of their global workforce as well as coordinating U
* S. and foreign tax laws to develop an optimal global mobility strategy.
* Consult with clients on tax-efficient structuring of international assignments, effective use of tax treaties, minimize worldwide tax burdens of business travelers, and manage risk associated with a global workforce for midmarket companies.
* Consult with clients on compensation and benefit issues at both the domestic and international level.
* Coordinate services with other human capital services team members when needed.
* Candidate should be familiar with individual income tax issues and tax law including foreign national, expatriate, state and local issues; foreign tax compliance; and the tax equalization/protection process.
* Manage, develop, train, and mentor staff and assess their performance.
* Conduct primary and secondary review of complicated or complex US individual tax returns; coordinate global tax compliance services for clients.
* Facilitate client understanding of international tax implications of a mobile workforce

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How To Become A Human Services Manager

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.

Education

Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 

Training

Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.

Advancement

For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Human Services Manager jobs

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Human Services Manager Demographics

Gender

  • Female

    69.0%
  • Male

    27.9%
  • Unknown

    3.2%

Ethnicity

  • White

    78.5%
  • Hispanic or Latino

    11.0%
  • Asian

    8.8%
  • Unknown

    1.4%
  • Black or African American

    0.4%
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Languages Spoken

  • Spanish

    53.3%
  • Portuguese

    6.7%
  • Chinese

    6.7%
  • German

    6.7%
  • French

    6.7%
  • Carrier

    6.7%
  • Mandarin

    6.7%
  • Korean

    6.7%
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Human Services Manager

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Human Services Manager Education

Human Services Manager

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Top Skills for A Human Services Manager

PolicyChangesPayrollHumanServicesMedicaidSafetyHumanResourcesFunctionsCrisisInterventionCustomerServiceChildAuditPerformanceManagementHrisCaseworkActivitiesCommunityResourcesPublicAssistanceProgramsTrainingProgramsSuperviseDevelopmentalDisabilitiesFmlaCostSavings

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Top Human Services Manager Skills

  1. Policy Changes
  2. Payroll
  3. Human Services
You can check out examples of real life uses of top skills on resumes here:
  • Advise HR Leadership on policy changes that need to be made and work with them to communicate and enact the changes.
  • Managed global executive compensation and payroll including recommending compensation adjustments and promotions.
  • Applied pertinent federal and state human services laws and policies to facts of the case.
  • Provide case management services by completing assessments and determining initial eligibility for Medicaid and North Carolina Health Choice programs.
  • Conduct the minimum of one monthly visit to the residential site and home to ensure health, safety, and welfare.

Top Human Services Manager Employers

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