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Behavioral Health Case Manager - Remote in Missouri
Unitedhealth Group 4.6
Remote human services manager job
The Optum family of businesses, is seeking a Behavioral Health Case Manager to join our team in Missouri. As a member of the Optum Behavioral Care team, you'll be an integral part of our vision to make healthcare better for everyone.
The Behavioral Health Case Manager will provide telephonic and in-person support for both direct referrals and data identified referrals. This requires clinical expertise and the ability to negotiate the complexities involved with special needs conditions such as substance use, suicidality/homicide, major depression, ADHD, eating disorders, and severe mental illness. This position may require minimal field work to meet with members at local facilities in the future.
Primary Responsibilities:
Facilitate member education and involvement of caregiver in the delivery of interventions
Provide advocacy and support to member and family members, including caregiver support & appropriate referral to applicable / needed resources
Ensure that members understand treatment options and are effectively linked to treatment resources
Promote health, wellness and optimal psychosocial functioning for member (identify caregiver gaps, facilitate education and respite support)
Consider the member's needs holistically to identify gaps in care requiring intervention
Exhibit excellent customer service in engaging providers in collaborative planning
Create and maintain appropriate clinical records
Participate as directed in clinical rounds with other members of the team and other external health care management organizations / vendors, as applicable. Also participate in advancing the Quality Improvement Program
Conduct condition specific research to meet member needs
Maintain success stories which can be utilized to promote program
Provide case management support for individuals who meet diagnostic requirements including engagement of member and/ or family making available support throughout the entire continuum of treatment
Explanation of authorization process
Complete discharge follow-up & if needed, discharge planning / support
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling or Licensed Ph.D.
Active, unrestricted clinical license to practice independently without supervision in the state of Missouri
2+ years of post-licensure experience in a related mental health environment
1+ years of case management experience
Proven intermediate level computer skills including proficiency with MS Office Suite
Access to high-speed internet (Broadband Cable, DSL, Fiber) and a dedicated workspace at home
Reside in Missouri
Preferred Qualifications:
Hospital experience including intakes, assessments, discharge planning, and/or case management
Community mental health experience including case management
Experience doing chart reviews
Experience consulting with facility and/or hospital staff to coordinate treatment plans
Dual diagnosis experience with mental health and substance abuse
Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
Experience with government funded programs
Explore opportunities at Optum Behavioral Care. We're revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We're connecting care to create a seamless health journey for patients across care settings. Join our team, it's your chance to improve the lives of millions while Caring. Connecting. Growing together.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
$58.8k-105k yearly 2d ago
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Case Manager III- Street Medicine
Lifelong Medical Care 4.0
Remote human services manager job
The Case Manager III (CM III), a key member of the primary care interdisciplinary team, provides services for patients with complex care needs. This position conducts patient outreach, engagement and psychosocial service assessment, assists in developing a patient-centered care plan, is the lead implementer of Enhanced Case Management (ECM) and coordinates service referrals and delivery. The case manager meets clients in home, clinic, or community as appropriate or required by the specific program/site. The CM III provides services to specific populations that have multiple complex health and social services needs and often provides care outside of a traditional health center setting, such as home visits, hospitals, supportive housing sites, encampments and shelters. In addition they provide comprehensive housing navigation support to clients.
This is a grant funded, full time, benefit eligible opportunity, at our Oakland locationS (Medical Respite & Street Medicine)
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $29.20 - $33.85/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Outreach, via telephone and in person at LifeLong, community and residential sites, to patients who meet case management program eligibility criteria or are prioritized by LifeLong for this service
Proactively meet and engage with patients to build effective relationships and assess strengths and needs through use of standard intake, screening tools, and health, and social services records review
Actively involve patients and caregivers, as appropriate, in designing and delivering services, including development of care plans, assuring alignment with patients' values and expressed goals of care
Provide and facilitate referrals for internal and external resources, and collaborate with the patient to complete required applications, forms, or releases of information
Maintain a patient caseload in accordance with LifeLong standards for the specific population served or site requirements
Utilize data registries and reports to manage caseload, meet program requirements, maintain grant deliverables, and promote high quality care
Provide health education and training to patients, including but not limited to, harm reduction and disease risk-mitigation strategies that empower patients to manage their own health and wellness (e.g. overdose prevention, mitigating spread of communicable diseases)
Assist patients with accessing and retaining public benefits and insurance (e.g. MediCal, SSI/SSDI, CalFresh, General Assistance), and affordable/subsidized housing
Respectfully and routinely communicate with patients, their care team members, external partners, and identified social supports
Maintain knowledge of patients' medical/behavioral health treatment plans and facilitate utilization of services by providing resources such as accompaniment, transportation, in-home care, reminder calls etc.
Participate in team meetings to coordinate care, support patient goals, and reducing barriers to accessing services
Provide case managementservices to patients with multiple complex acute or chronic medical or behavioral health conditions (e.g. HIV/AIDS, Hep C, congestive heart failure, severe diabetes, severe hypertension, psychosis, pregnancy, and homelessness)
Provide general housing case managementservices that includes document readiness, housing problem solving, and assessments for Coordinated Entry System
Assess patients to identify cognitive and/or behavioral health needs and provide brief interventions and short-term support using standardized tools and effective approaches for patient care
Co-facilitate patient groups
Provide intensive case management to a caseload size in accordance with site or program standards focusing on a subset of the highest acuity patients
Provide specialized housing navigation services to patients who are matched to a housing resource through Coordinated Entry System
Lead crisis intervention response, de-escalation procedures, notification of the local mental health department and/or crisis response team, and follow-up care
Provide and document billable services to eligible populations that result in revenue generation for LifeLong
Advocate on behalf of patients to get their needs met and/or support patients to learn advocacy strategies for themselves.
Keep current on community resources and social service supports to effectively serve the target population
Document patient contacts/services in required data systems (EHR, HMIS etc.) according to LifeLong policy
Specific activities may vary depending on the requirements of the program and funder.
Promote diversity, equity, inclusion, and belonging in support of patients and staff
Represent LifeLong positively in the community and advocate on behalf of underserved populations
Qualifications
Commitment to working directly with low-income persons from diverse backgrounds in a culturally responsive manner
Commitment to harm reduction, recovery, housing first, age-friendly and patient centered care
Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change while maintaining a positive attitude
Excellent interpersonal, verbal, and written skills
Ability to prioritize tasks, work under pressure, and complete assignments in a timely manner
Ability to seek direction/approval on essential matters, yet work independently, using professional judgment and diplomacy
Works well in a team-oriented environment
Conducts oneself in external settings in a way that reflects positively on your employer
Ability to be creative, mature, proactive, and committed to continual learning and improvement in professional settings
Job Requirements
High School diploma or GED
At least three (3) years of progressively responsible work or volunteer experience in a community-based health care or social work setting or at least one (1) year of experience as a Case Manager II or equivalent position or registration or certification as a Certified Alcohol and Drug Counselor by one of the two certifying bodies in California
Proficient skills using Microsoft Office applications like Word, Excel, and Outlook, as well as the ability to work in and/or manage databases
Access to reliable transportation with current license and insurance
Bilingual English/Spanish
Job Preferences
Bachelor's Degree in Social Work, Health or HumanServices field
Lived experience of homelessness, incarceration, foster care, mental health services, substance use services or addiction, or as a close family member of someone who has this experience
$29.2-33.9 hourly Auto-Apply 42d ago
Manager, WFD and Human Services
Zanesville Welfare Organ. 38 Goodwill Industries In
Human services manager job in Lancaster, OH
Job Description
GENERAL DUTIES AND RESPONSIBILITIES:
Manage the development and implementation of the Workforce Development and Training programs on a territory-wide basis; through program design, program management, implementation and development that results in the individual served receiving quality services in a timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Based on identified needs of the target populations and employment opportunities, within each territory, design programs that will most effectively help trainees achieve their employment goals while satisfying Bureau of Vocational Rehabilitation, Division of Rehabilitation Services and other agencies requirements.
Maintain an open line of communication with referral sources to ensure proper services are being offered to meet their needs.
Ensure compliance with Goodwill Industries' policies, procedures and safety standards throughout the Workforce Development and Training Division operations.
Responsible for ensuring that the Workforce Development and Training Division staff are delivering quality services and meeting the needs for all trainees.
Responsible for the timely completion of all Training Center reports.
Operate computer to design and maintain Workforce Development and Training Division data base proposals, cost comparisons, etc. Prepare trainee development and case reports for the Administrator, Workforce Development and Training.
Responsible for the highest quality, on-going training programs, individual case management and other program services territory-wide.
Recruit and train Job Coaches, and other Workforce Development and Training employees.
Provide training on intakes, Individual Service Plan (ISP), Individual Employment Plan (IEP) development and Case Management, etc.
Review the Training Centers record keeping program, update as needed.
Plan, develop and implement a territory wide program that will result in target audiences (persons served and local businesses) becoming aware of and participating in the Goodwill Industries Workforce Development and Training Programs.
Represent Goodwill Industries in various vocational and occupational settings, such as community funding committees, and other workforce development areas.
Increase the flow of referrals to and thru Goodwill Industries Workforce Development and Training Programs.
Ensure compliance with organization's policies, procedures and safety standards throughout the Training Centers operation.
Ensure that all Workforce Development and Training programming conform to applicable Federal and State standards and laws and the Corporate Code of Ethics and Vision Statement.
Job Type: Full-time
Ability to commute/relocate: To Lancaster, OH 43130. Required to reliably commute or planning to relocate before starting work.
Experience: effective 1 year (Preferred)
License/Certification: Driver's License (Required)
Work Location: In person
MUST BE ABLE TO PASS A CRIMINAL BACKGROUND CHECK
$55k-93k yearly est. 31d ago
Manager of Human Resouces
Catholic Diocese of Columbus 3.6
Human services manager job in Columbus, OH
The Manager of Human Resources contributes administrative, analytical, and subject-matter expertise to support our mission as a service-driven HR organization focused on the employee experience.
Key Responsibilities
Provide exemplary customer service to employees and others who contact the Office of Human Resources and directing them to the appropriate parties, answering questions on HR policies and procedures, or documenting their concerns for escalation to the Director. Requests may include employee relations, benefits, disability, and unemployment matters.
Manage the HR request tracker, delegating items to other offices as needed.
Manage recruitment operations, leveraging an ATS to work with hiring managers and other colleagues to post positions, collect and review applications, qualify candidates for hiring managers, interview as needed, process selected candidates for hire, including the development of offer letters.
Oversee employee onboarding, assisting with both administrative tasks such as reference checks, I-9s and benefits, as well as workplace culture efforts.
Serve as data coordinator for HR; understand concepts such as API and data exports from the diocesan HRIS and other systems, and develop and maintain reports.
Execute projects focusing on operational health and the employee experience.
Manage changes to payroll, titles, and employee transfers in the HRIS.
Serve as a power-user for the HRIS platform to provide entity technical support to administrators and employees learning the system and trouble-shooting issues.
Curate diocesan-wide resources, including job descriptions and forms.
Develop, document and audit key processes, procedures, and workflows to ensure compliance with regulatory requirements. Works with the Office of Communications to develop materials for dissemination to diocesan employees.
Create and deploy online surveys assigned by Director. Track survey results and export data into Excel or other appropriate software for presentation purposes.
Maintain calendar of training workshops, presentations and other important events; also manage a select group of HR-driven events.
Learn and remain current on office productivity tools and technology to enhance operational efficiency.
About You
Bachelor's degree from any field with analytical coursework
3-5 years' experience in HR, particularly with tech systems
Alignment to the mission, and adherence to the teachings, of the Catholic Church.
A strong belief, and proven experience, in providing excellent service.
$29k-37k yearly est. 60d+ ago
Senior Personal Injury Pre Litigation Case Manager
Randolph & Associates 3.9
Remote human services manager job
Job DescriptionBenefits:
PTO: Vacation, Sick, and Holiday
Anthem Health Insurance
Defined Benefit and Profit Sharing Pension Plans
In this role, you will handle you own portfolio of complex Pre-litigation cases as well as supervise all other Case Managers, leading them in a weekly meeting to keep the department and all cases on track. The Senior Case Manager reports directly to the Senior Partner who will provide attorney support and direction as needed.
Qualifications:
5+ years Pre-Litigation Personal Injury experience
Fluent in Spanish and English
Caring and compassionate to Clients
Skilled in writing and communication
Skilled with office tech (Microsoft Office Suite, CASEpeer, Adobe, Docusign, etc.)
Articulate and polite
Highly organized and detail oriented
Experienced in supervising and directing staff
Job duties include:
Managing portfolio of complex Personal Injury Pre-litigation Cases
Conducting intakes and client interviews
Medical and Medicare reporting
Resolving property damage claims
Monitor, maintain, and direct client medical treatment
Maintain electronic case files in firm cloud server and CASEpeer
Maintain frequent and quality communication with clients
Drafting demand letters
Settling injury claims
Lien negotiations and case accounting
Supervise Case Managers (2)
Supervise all Personal Injury Pre-Litigation Cases
Lead Pre-Litigation Department, including weekly meetings
This is a remote position.
$37k-51k yearly est. 31d ago
SSDI Case Manager
Advocates 4.4
Remote human services manager job
OverviewAt Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers.
We are seeking a highly organized and dedicated Case Manager to join Advocate and oversee the progress of disability cases at the Initial Application (IA) and Reconsideration (Recon) levels. You will manage a large caseload and work directly with claimants, ensuring they receive regular updates and assistance throughout the process. Your role will include analyzing medical records, filing recon appeals, and collaborating with SSA/DDS to resolve case-related issues. If you have strong time-management skills and thrive in a fast-paced, client-focused environment, this position will allow you to make a meaningful impact on the lives of claimants.Job Responsibilities
Conduct Welcome Calls, file appeals, take action on claims needing attention, respond to Claimant calls, SMS, and emails, and other claim management work streams
Offer an empathetic, best-in-class experience for our claimants
Proactively communicate with claimants, ensuring they are informed of the progress of their cases.
Collaborate with SSA/DDS to resolve case-related issues and keep the case on track.
Use our technology to support claimants through the application and adjudication process
Help improve our technology and operations, providing feedback to strengthen our ability to help claimants
Proactively identify challenges and offer solutions.
Qualifications
Minimum of one year of SSDI/SSI case management experience is required.
Strong organizational and time-management skills to handle a large caseload.
Thorough knowledge of Social Security's disability process and familiarity with DDS/SSA forms.
Ability to work in a fast-paced environment while maintaining attention to detail and task completion.
Preference for a small start-up environment with high ownership and high responsibility.
Desire to transform the disability application and adjudication process.
Ability to quickly pivot, change process, and adopt new ways of doing things.
Familiarity with Salesforce or a similar CRM
This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.
$28k-33k yearly est. Auto-Apply 60d+ ago
Saybrus - Sr. Life Case Manager
Saybrus Partners 3.8
Remote human services manager job
Why Saybrus?
We strive to help employees lead fulfilling professional lives. Excellence is expected and rewarded. We believe in straightforward communication and encourage employees to share opinions and ideas. Our salaries, incentive awards and comprehensive benefits provide a highly competitive total reward package based on individual and company performance. Many of our employees work from their homes, while others are based in our Hartford, CT headquarters.
Job Summary
Case Managers provide new permanent product business support to key business partners. They must independently manage cases by creatively resolving issues, negotiating underwriting offers (where applicable) while leveraging contacts and resources to ensure a desired outcome. Candidates must possess a strong knowledge of the life insurance process and be able to troubleshoot problems causing cycle time delays. Responsibilities also include timely communications, assistance in gathering outstanding requirements and overall superior customer service. Case Managers are expected to utilize strong communication skills (verbal and written) to ensure cases move through the new business process in a timely manner. Case managers must work well in a team environment. This role has a direct correlation to the success of the account.Job Description
Duties and Responsibilities
Negotiate underwriting offers with the underwriting teams of our Product Partners as appropriate to provide best opportunity for placement. Review and assess requirements, as needed.
Manage the necessary components for the new business process, identifying cases that need special handling. Manage daily workload with emphasis on time management and quality standards.
Proactively follow up and provide communication to support advisor/distributor satisfaction; Ensure cases progress from submission to placement in a timely/efficient manner with superior service. Ensure policy issuance within required timeline.
Use expertise in Life insurance process, terminology, technology to support and enhance daily operations. Accept ownership and suggest innovative solutions to meet branch/client needs while undertaking new and different requests. Explore opportunities to add value.
Ensure delivery requirements and payments for issued contracts are received in a timely manner.
Serve as a single point of contact to customers. Receive and resolve complex and/or sensitive customer service inquiries, complaints and problems with quality, accuracy, and in a timely manner. Proactively resolve any issues and inquiries.
Provide continuous scheduled telephone coverage as business needs dictate.
May be responsible for employee training and mentoring.
Perform other duties as assigned
Knowledge, Skills and Abilities
Minimum 5 years of experience with knowledge of the life insurance process for permanent products, including key impairments.
Working knowledge of desktop applications such as Outlook, Word and Excel. Knowledge of Smart Office and Salesforce.com a plus.
Critical thinking skills with the ability to identify and troubleshoot problems, and comfort with cases involving a high degree of complexity.
Excellent verbal and written communication skills; clear and effective.
Excellent interpersonal and relationship building skills to interact with internal and external clients.
Discretion while handling confidential matters (e.g., medical records).
Ability to work independently in a fast-paced, multi-faceted environment while focusing on critical deliverables.
Comfortable in a team environment and supportive of corporate change.
Equal Employment Opportunity Statement
We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive.
Americans with Disabilities Act (ADA) Statement
We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at ****************.
Pay Transparency Statement
We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request.
Background Screening Statement
Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.
$33k-47k yearly est. Auto-Apply 60d+ ago
Sr. Manager, Safety Operations / Case Management, Medical Safety and Risk Management
Agios Pharmaceuticals 4.5
Remote human services manager job
Sr. Manager, Safety Operations / Case Management, Medical Safety and Risk Management Who we are:At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture - one that sparks bold thinking and strengthens our connections with each other and with the rare disease communities we serve.
We embrace diverse backgrounds with respect, active listening, and a commitment to inclusion - because our differences shape how we hire, collaborate, and innovate.
Our team's proven track record of executional excellence, combined with our depth of expertise and dedication, enables us to develop innovative medicines that reflect the priorities of rare disease communities.
Our commitment is more than scientific - it's deeply personal, grounded in the meaningful connections we have built.
To learn more, visit www.
agios.
com and follow Agios on LinkedIn and X.
The impact you will make:Agios Pharmaceuticals is searching for a dynamic Sr.
Manager, Safety Operations/Case Management to join our growing Medical Safety and Risk Management team.
We want someone who cares about this important work, and who's driven to connect to our mission of helping these patient communities.
The Sr.
Manager, Safety Operations / Case Management will be responsible for overseeing the execution of deliverables associated with case processing, expedited reporting and submission of designated aggregate safety reports, with a specialized focus on risk minimization activities required by global regulatory agencies such as the FDA and EMA.
This position ensures individual reports from all sources (spontaneous, literature, product/patient support programs, market research programs, clinical trials (pre-& post approval), medical information, call centers, commercial affiliates, partner companies, health authorities, post marketing commitment studies, etc.
) are collected, managed and reported according to Agios' global SOPs and global adverse event regulations and guidelines.
This position oversees case processing activities, processes, procedures, and interdepartmental projects involving safety data captured in the global safety database.
This position collaborates within MSRM and with other company functional areas and cross-functional teams, and interacts with CROs, vendors, partners, and study teams on all aspects of safety data collection and reporting.
What you will do:Contribute to the authoring, development, and ongoing maintenance of REMS materials Participate cross-functionally in the internal review of REMS assessment reports Conduct and monitor reconciliation activities related to the reporting of REMS safety events to AgiosTrack and ensure follow-up of specified safety events utilizing the Liver Adverse Event Report Form (LAERF) Ensure processing and expedited submission of safety events in accordance with REMS enhanced pharmacovigilance requirements Conduct and monitor reconciliation activities related to the reporting of REMS safety events to AgiosOrganize, direct and manage technical and human resources to efficiently support the capture and management of REMS safety data in accordance with FDA safety regulations and ICSRs in accordance with global regulations and standards Contribute to signaling and aggregate reporting activities of REMS and other safety data through ensuring quality and accuracy of individual cases through collaboration with Global Safety Sciences Ensure development and delivery of REMS-related training materials for case management vendor and safety operations team Support internal audits and external regulatory inspections related to REMS activities Contribute to safety database upgrades and configuration changes; perform user acceptance testing Collaborate internally and with vendors to establish and monitor key performance indicators (KPIs) that are relevant and in alignment with regulations/industry standards Provide subject matter expertise and collaborate with MSRM Standards, Compliance and Training colleagues, Pharmacovigilance Quality Assurance colleagues and vendors to ensure compliance with world-wide regulations for case quality and timely submissions Support MSRM and cross-functional compliance activities through the compilation and delivery of compliance metrics at required intervals/frequencies Represent the functional area in internal committees and with external parties (e.
g.
partners, regulatory agencies) Serve as a point of escalation for issue resolution Drive timely decisions and appropriately shift functional timelines, resources and priorities What you bring:BS/BA with health care professional (e.
g.
RN, pharmacist) or other life sciences experience Minimum of 3-5 years of relevant drug safety/pharmacovigilance experience Strong knowledge of FDA REMS requirements Knowledge of current industry standards and benchmarks Able to oversee and manage vendors Extensive experience with MedDRA and WhoDD coding dictionaries Experience with software-based drug safety systems (eg: ARGUS, ARISg) Excellent computer skills (MS Office) Advanced knowledge of US and EU pharmacovigilance regulations for development and marketed products Strong planning, process mapping, and organization skills Strong orientation to teamwork Strong negotiation skills to effectively drive discussions and decisions to achieve desired end-results Excellent written/verbal communication and interpersonal skills Preferred:Audit and/or inspection experience in REMS and/or pharmacovigilance Concerned that you don't check off every box in the requirements listed above? Please apply anyway! At Agios, we value each other's differences and recognize that teams thrive when everyone brings their unique experiences to the table.
We are dedicated to building an inclusive, diverse, equitable, and accessible environment where all employees can bring their whole selves to work.
If you're excited about this role but your previous experience doesn't align perfectly with the , we still encourage you to apply.
You may be just the right candidate for this role or another opening! Work Location:Location Agnostic: Work location for this role is based on employee's individual preference.
This role has the ability to be either remote in the US or hybrid in our Cambridge Headquarters.
Hybrid schedules vary but are generally less than 3 days per week onsite and hybrid employees are expected to live within commutable distance to our Cambridge Headquarters.
Remote employees work entirely from home except for attending Company sponsored events/ meetings.
For employees who choose to work remotely, travel may be required for certain company events commensurate to the above job description.
What we will give you:Deliberate Development.
Your professional growth as one of our top priorities.
Flexibility.
We're all about individual needs.
We embrace different perspectives, work styles, health and wellness approaches, care of families and productivity.
When you're at your best, we're at our best.
Premium benefits package.
We invest in the health, wellbeing and security of our people with a premium benefits package that is well-rounded and flexible to help meet the varied personal and professional needs of every member of our team.
For more detail on the benefits we offer at Agios, visit the Inside Agios section of our website.
Competitive and equitable performance-based compensation.
This includes base salary and both short- and long-term incentives that are connected to our business strategy and vary based on individual and company performance.
The current base salary range for this position is expected to be between $131,035 - $196,553 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators.
Psychological safety.
We support an environment of fearlessness.
We want you to share your ideas, speak candidly and take data-informed risks to help push the boundaries.
Commitment to diversity.
We strive to foster a welcoming workplace where everyone can thrive.
We're continuously looking to improve the inclusivity of our workforce.
Commitment to community.
We're an active participant in the communities that surround us - the communities where we live, and the community of people and their loved ones in need of better treatment options for conditions that are often overlooked.
Interested in learning more about what makes our culture unique? Visit the Inside Agios section of our website.
$33k-47k yearly est. 14h ago
Case Manager
Recovery Monitoring Solutions LLC 3.5
Remote human services manager job
*$500.00 hiring bonus after 90 days employment. Eligible for up to $600.00 bonus every month.
Flexible schedule or work from home available after training period.
The Case Manager, Non-Residential, Community Corrections, is responsible for programmatic goals, ensuring program conditions are met, and assisting in the establishment or reestablishment of community ties as required. Ensures contractual deadlines are met, and the clients' performance is monitored and documented properly. Provides exceptional customer service and complies with company and contractual policies and procedures.
ESSENTIAL FUNCTIONS:
Supervises caseload of clients to ensure program, court and referring agency requirements are met. Provides client with community resource assistance. Conducts client assessments, evaluates programming progress and participates in client progress meetings.
Ensures accountability of clients in the community via phone calls, onsite checks, drug and alcohol screenings, observations, and verification of submitted documentation and requests
Reviews and oversees clients' financial obligations. Collects supervision payments from clients and completes daily deposits.
Reviews and evaluates client behavior. Notifies appropriate agency of infractions or determines if disciplinary measures are needed.
Ensures client physical and electronic file is up-to-date and contains all relevant and pertinent information. Maintains sentencing case plan and tracks the client's progress through treatment and other programs, ensures client's required timelines are met and goals are accomplished as outlined by court or referring agency's requirements.
Maintains and monitors the confidentiality of client records and administrative files.
Complies with the requirements of applicable regulations, laws, rules, procedures, policies, standards and/or contractual requirements.
Works with court and court officials to write and update client reports. Testifies in court when required.
Domestic U.S. travel may be required.
Other duties as assigned
BASIC QUALIFICATIONS:
Bachelor's Degree from accredited college or university required
Proficiency with Microsoft Office (Word, Outlook and Excel) preferred.
Effective verbal and written communication skills required and apply problem solving techniques to complex issues.
Strong organizational and clerical skills required.
Demonstrate ability to complete pre-service and other training programs as required.
Valid driver's license is required.
KNOWLEDGE, SKILLS, ABILITIES
Plan, organize and assign the work of others
Apply policies, procedures, and best practices
Perform computer data entry
Clearly communicate concepts and instructions
Coordinate efforts with other staff and divisions
Create and maintain accurate records and reports
Work within a team structure
Define problems, collect and analyze data, and determine valid solutions
Recognize and meet needs of customer/end user
Maintain focus and perform required duties while interacting with disagreeable customers/end users
Bend, stoop, lift objects up to 10lbs., and maintain mobility necessary to perform minimum functions associated with the position
Benefits Include:
Medical
Dental
Vision
401K
Short Term Disability
Long Term Disability
Basic Life
$43k-63k yearly est. Auto-Apply 60d+ ago
Human Services Specialist 3
Arizona Department of Administration 4.3
Remote human services manager job
DEPARTMENT OF CHILD SAFETY
The Arizona Department of Child Safety (DCS) is a social and humanservices agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona's children through prevention, services, and support.
HumanServices Specialist 3
Job Location:
POST-PERMANENCY SUPPORTS (SUBSIDY)
1818 E Sky Harbor Circle North Phoenix, AZ
Posting Details:
Salary: $22.6003 HRLY/$47,000.62 Salary
Grade: 18
Closing Date: January 20, 2026
Job Summary:
The Adoption and Guardianship Subsidy Case Manager provides senior-level case management with direct/indirect assistance to hard to place adoptive children and their families. This position reviews applications to determine eligibility for the respective programs, and creates cases in the software systems to allow for payments to be processed and the child to receive insurance coverage. In addition, this position provides ongoing support/advocacy to the family.
Job Duties:
Determines if hard to place children in adoptive/guardianship homes are eligible for adoption or guardianship assistance respectively using completed federal and state criteria. Supports the integration and stability of the child with the adoptive family. Provides adoptive parents with resources available through public and private entities. Clearly and accurately documents each "special condition' of the child on the adoption subsidy agreement.
Provides case management and crisis intervention services to adoptive families of children who meet the "legal definition of a child with special needs". Provides comprehensive senior-level case managementservices and supports to prevent these adoptions from disrupting and to support the family unit through the provision of needed social services. Consults with the child's behavioral health and medical professionals, adoptive parents, school personnel and Department of Child Safety (DCS) staff to identify the level and frequency of services required to maintain children in their family unit.
Completes all required documentation on approved cases to comply with state and federal requirements. Assures that adoption subsidy agreements are executed prior to the finalization of the adoption. If case managers reduce, terminate or deny services for the child, the case manager must inform the adoptive parent of their appeal right/due process, and prepare the case for the appeal hearing.
Provides training/technical assistance to adoptive parents and adoption workers on department policies/procedures. Provides DCS permanency staff with ongoing information regarding the adoption subsidy application process, documentation requirements, statutory time frames and prior authorizations requirements. Ensures that all processes are completed timely and accurately in computer software systems that allow for payments to be processed and medical coverage to be in place.
Reviews and resolves high profile case-specific issues and concerns. Works with the office of the Attorney General, DCS Central Office administrators, medical and behavioral health professionals and school personnel so that case-specific issues and concerns can be resolved at the lowest level of intervention.
Other duties as assigned as related to the position.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
Complex federal and state adoption laws, regulations and policies
Family dynamics
Child development and behavior
Sources of family conflict
Community social service resources to help support adoptive families
Awareness of appropriate treatment for approved special service subsidies
Skills in:
Interviewing and helping adoptive families and their children to understand and
address problems which could cause disruption of placement
Management to maintain documentation and meet deadlines in processing active
cases
Establishing and maintaining interpersonal relationships for work with children,
families and staff in other professions and agencies
Ability to:
Establish and maintain effective working relationships
Communicate effectively both verbally and in writing
Conduct training
Interpret program policies, procedures and rules
Selective Preference(s):
The preferred candidate will have a Bachelor's degree in Social work or other social science program and previous experience in adoptions or child welfare.
Pre-Employment Requirements:
The ability to secure and maintain clearance from the DCS Central Registry.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The State of Arizona provides an excellent comprehensive benefits package including:
Affordable medical, dental, life, and short-term disability insurance plans
Top-ranked retirement and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4:00 hours bi-weekly for the first 3 years
Sick time accrued at 3:42 hours bi-weekly
Deferred compensation plan
Wellness plans
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.
Contact Us:
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting ************ or by email at *************. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at ************ or by email at ********************. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
$22.6 hourly 11d ago
Oncology Case Manager - Miami/Puerto Rico
Carislifesciences 4.4
Remote human services manager job
At Caris, we understand that cancer is an ugly word-a word no one wants to hear, but one that connects us all. That's why we're not just transforming cancer care-we're changing lives.
We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day:
“What would I do if this patient were my mom?”
That question drives everything we do.
But our mission doesn't stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare-driven by innovation, compassion, and purpose.
Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.
Position Summary
The Oncology Case Manager is responsible for maintaining and growing business with existing customers within an assigned territory. This role focuses on managing customer relationships end-to-end, ensuring a high-quality experience from order initiation through delivery of the laboratory report. The ideal candidate will have at least three years of experience in the pharmaceutical, medical device, or diagnostic industry, with proven success in account management, customer retention, and organic account growth.
Key Responsibilities
Partner closely with internal and external stakeholders to deliver exceptional customer support and satisfaction.
Execute customer retention strategies to maintain and grow existing accounts.
Build and maintain value-based relationships with current customers, driving increased utilization of products and services.
Maintain frequent communication with the teammates, Customer Support, and Commercial Leadership to share customer feedback, success stories, challenges, and best practices.
Accurately document customer interactions, updates, and value-based activities in the CRM.
Develop and maintain practical working knowledge of company products, services, technology platforms, reimbursement and billing processes, and molecular profiling solutions.
Establish and maintain open communication with key stakeholders at assigned accounts and escalate issues impacting customer satisfaction.
Maintain assigned company equipment and assets.
Submit required reports and documentation accurately and on time.
Meet or exceed assigned performance goals.
Support meetings, conferences, and trade shows as needed.
Assist physicians with ordering and interpretation of the CMI platform, including QC report accuracy, requiring access to PHI.
Maintain a primary focus on case management.
Required Qualifications
Bachelor's degree required.
Minimum of three years of account management or customer-facing experience.
Strong problem-solving and decision-making skills.
Understanding of clinic-based business practices.
Ability to learn proprietary software.
Excellent written and verbal communication skills.
Strong organizational, interpersonal, and collaboration skills.
Valid driver's license and reliable transportation.
Successful completion of pre-employment requirements.
Preferred Qualifications
Experience in pharma, medical device, or diagnostics.
Oncology experience.
Physical Demands
Ability to sit or stand for extended periods.
Ability to lift routine office materials.
Additional Information
Periodic travel required, including possible evenings, weekends, or holidays.
Conditions of Employment: Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check ( applicable for certain positions) and reference verification.
This reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
$36k-53k yearly est. Auto-Apply 17d ago
Case Manager, Training
Franklin County, Oh 3.9
Human services manager job in Columbus, OH
Classification Purpose: The primary purpose of the Case Manager classification is to determine a client's eligibility for and monitor a client's participation in a variety of public assistance programs and services, including employment services, financial assistance, food stamps, child care, medical care or other community and social programs and services.
Job Duties: Interview clients to assess needs and eligibility for TANF, Disability Assistance, Medicaid, Food Assistance, HealthChek, Food Assistance Investigation and Prosecution, Medicaid Transportation, SSI Case Management, At Risk Case Management Transportation, and/or Refugee Medical. Gather and document personal information, financial and employment information, verifications and other documentation as required by program rules and guidelines. Conduct interviews in person, over the phone, or in the field. Authorize or deny participation in and payments from public assistance programs and services.
Develop cooperative plan to meet client needs. Assist clients in obtaining, understanding and utilizing services. Provide information and answers questions regarding different programs. Advise clients regarding rights and responsibilities for participating in programs and services. Make referrals and recommendations. Establish goals and timelines; identifies service delivery problems or barriers and initiates problem resolution. Conduct case conferences, as required.
Provide ongoing case management and oversight. Analyze the appropriateness and effectiveness of case plans and services utilized by clients. Monitor compliance with participation requirements. Research case inquiries, case alerts, match listings, case discrepancies or special reviews. Make adjustments to cash payments or participation in programs, as needed. Act as agency representative at state hearings. Prepare necessary documentation. Take action as instructed.
Maintain related documentation and reports as required by local, state and federal guidelines. Gather statistical information regarding work activities. Maintain contact logs. Document all work activities in case files. Attend conferences, workshops, and training, as required. Maintain regular and predictable attendance.
These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.
Major Worker Characteristics: Knowledge of budgeting; public relations; human relations; agency policy and procedures; counseling; interviewing; electronic data processing. Skill in word processing; dictation; equipment operation. Ability to define problems, collect data, establish facts and draw valid conclusions; add, subtract, multiply and divide whole numbers; comprehend short sentences with basic, concrete vocabulary; comprehend simple sentences with common vocabulary; maintain accurate records; transcribe dictation, make appointments; work alone on most tasks; cooperate with coworkers on group projects; answer routine telephone inquiries from public; handle sensitive inquiries from and contacts with officials and general public; resolve complaints from angry citizens and government officials.
Minimum Class Qualifications for Employment: Any equivalent combination of relevant training and experience including but not limited to: Associate's degree in social work or humanservices supplemented by two (2) years of experience in social work, case management or public assistance programs; or a Bachelor's degree in any field; or any four (4) year combination of related training and experience.
Additional Requirements: Must maintain a valid Ohio driver's license.
Supervisory Responsibilities: None required.
Unusual Working Conditions: N/A
$31k-38k yearly est. 60d+ ago
Case Manager (At-Risk Youth)
Delaware County, Oh 4.5
Human services manager job in Delaware, OH
This position will be responsible for screening youth (and their families) who are at-risk of becoming juvenile justice involved. After screening, this position will provide youth and their families with linkage to needed community resources and/or crisis managementservices, and also case oversight during the service linkage.Bachelor's Degree in Sociology, Criminal Justice, Counseling, Psychology, Education, or a related field is required, along with related training and/or four (4) years of experience working with at-risk youth. Must have a valid Ohio driver's license. Must assume a flexible work schedule and be available outside normal business hours.
* Attends intake triage meetings and screens all incoming referrals to determine appropriate course of action to be taken in an attempt to take the least restrictive measure needed to address the referral;
* Provides crisis intervention, case management, and family linkage to other community and social service providers in an effort to divert youth from formal court involvement and detention;
* Develops a plan with client and family members to address needs of the youth and family;
* Maintains positive working relationship with juveniles and families of diverse cultural, racial, religious, and socioeconomic backgrounds;
* Works with parents to establish positive parenting skills and with youth to promote positive behavior change;
* Provides crisis intervention for clients by assessing their situation and directing the family to suitable solutions or providing appropriate referrals;
* Monitors and follows up on assigned cases;
* Prepares various data, reports outcomes, documents ongoing program statistics and produces related reports;
* Serves on various planning and development committees as directed;
* Participates in groups, positive activities, and programs as needed;
* Collects and delivers resources such as food, clothing, books, etc. to families as needed;
* Participates in community events relevant to the promotion of the C.A.R.E Center program;
* Builds and maintains positive relationship with juveniles, families, community partners and law enforcement;
* Complies with all documentation, supervision, and training requirements designed for the program;
* Receives and responds to calls from law enforcement personnel/agencies, including calls outside normal business hours and on weekends and participates in the on-call rotation; and
* Documents and maintains accurate and updated records using appropriate case management systems and databases.
$33k-43k yearly est. 4d ago
Remote Case Manager - Stearns County
Meridian Services 4.6
Remote human services manager job
Job Title: Remote Case Manager/Social Worker - Stearns County Caseloads: Elderly/Alternative Care, Brain Injury, Intellectual Disabilities, and CADI (Mental Health) Location: Must be located in Minnesota to apply. Remote position with travel required throughout MN is required for meetings and visits with persons served. Based on the caseload, travel throughout other parts of Minnesota may be required.
Wage: Starting at $51,000 annual salary with Full-Time benefits, PTO. Higher annual salary available with Bachelor's or Master's of Social Work.
Required Qualifications:
Be a licensed Social Worker (Bachelor of Social Work required for licensure)
Or licensed Graduate Social Worker (Master's in Social Work required for licensure) as stated by the Minnesota Board of Social Work
Or have a 4-year degree in HumanServices, Psychology or Sociology, or related fields
Successful clearance of Department of HumanServices background check
Successful clearance of Motor Vehicle Background Check and acceptable driving record per Company Policy
Job Summary: As a Case Manager, you will be working on finding resources and services for persons (clients) that best fit their needs and situations. At Meridian Services, each Case Manager is an advocate for persons with disabilities/elderly and helps to make a difference in their lives. Our Case Managers will carry caseloads that consist of persons with intellectual disabilities, traumatic brain injuries, CADI (mental health) diagnoses, and elderly/alternative care.
Essential Job Duties:
Visits with persons on the caseload and attending team meetings
Completing or attend meetings on needs assessment; individual service plan development (CSSP)
Assisting with planning for new service development
Locating residential, vocational, and other needed services depending on each person's needs
Monitoring service delivery and ensuring the health and safety needs of each person are being met.
Completion of referrals and crisis intervention as needed
Developing waiver budgets
Completing case notes
Acting as an advocate for people we provide services to
Preferred Qualifications:
Knowledge of community resources and providers
Excellent computer skills including Microsoft office
Great organizational skills and attention to detail.
Knowledge of Medical Assistance, Medicare, and MN Health care programs
$51k yearly 3d ago
W&E - CASE MANAGER
Community Services Consortium 3.3
Remote human services manager job
, NOT TO EXCEED TWO YEARS. SUPERVISION RECEIVED: Reports to and works under the general supervision of Operations Manager who assigns duties and reviews work for effectiveness according to established work standards.
SUPERVISION EXERCISED: This is a non-supervisory position. Lead work/coordination of the work of others is not a typical function assigned to this position. Incumbents in this position may provide training and orientation to newly assigned personnel.
POSITION SUMMARY: Work with clients to develop individualized action plans with goals of self-sufficiency and/or increased stability.
ESSENTIAL FUNCTIONS/ DUTIES & RESPONSIBILITIES
The duties listed are intended only as illustrative examples of the various types of work that may be performed by individuals in this classification. Any of the following duties may be performed. These examples are not necessarily performed by all incumbents and do not include all specific essential functions and responsibilities the incumbent may be expected to perform.
Performs intake and assessment with potential clients to determine need for services.
Identifies barriers preventing client from achieving self-sufficiency.
Works with client to develop an individual assistance plan, while integrating and coordinating multiple services.
Provides vocational, personal and family counseling to program participants.
Maintains comprehensive, detailed case files and other required paperwork on each client as necessary.
Manages client case load. Serves as client advocate and refers clients to other services as appropriate.
Monitors and evaluates client's progress toward completion of assistance plan; amending and revising plan as necessary.
Data entry into web-based management information system.
Conducts home visits and assists individuals in achieving stability.
Regular attendance and punctuality is a requirement of this position.
Maintain a professional and courteous manner and an ability to work harmoniously with other employees, clients and the general public.
Drive defensively to CSC office locations, client's residence and community partner locations as necessary.
Follow agency personnel and safety procedures.
Accepts and performs other work as assigned.
QUALIFICATIONS & REQUIREMENTS
EDUCATION AND EXPERIENCE: Baccalaureate degree from a four-year college or university in Social Science or related field and one year of experience in vocational or family counseling, or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
MINIMUM REQUIRED QUALIFICATIONS: KNOWLEDGE, SKILL AND ABILITY: Thorough knowledge of counseling practices with emphasis on family counseling. Comprehensive knowledge of available social services. Ability to meet and develop professional working relationships with community partners. Communicate effectively, both orally and in writing. Behavior positively reflects on agency and workplace. Maintains confidentiality of client and agency information. Meet and develop good working relationships with community resources. Requires effective in-group and individual interpersonal skills. Read, analyze, and interpret general business reports, governmental regulations and other procedures or correspondence. Accurate data entry skills at a pace to keep up with work load.
Proficient in the use of Microsoft Office Suite products.
Clients receive services using a variety of methods; both remote and direct service with appropriate distancing measures. Therefore, should possess the flexibility and technical capabilities to function in a remote work environment as needed.
SPECIAL REQUIREMENTS: Must pass a criminal history background investigation; however a conviction of a crime may not necessarily disqualify an individual from this classification. Valid Oregon Driver License with insurable driving record for business travel as required.
WORK ENVIRONMENT/ WORKING CONDITIONS/ PHYSICAL DEMANDS
The work environment and working conditions described here are representative of those that are typical of the job and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Normal office working conditions. Typically exposed to office noises and interruptions such as printers, telephones, clients. In the performance of job duties, the employee is frequently required to sit; talk, see or hear; walk; use hands to; handle, or feel objects, or controls; and reach with hands and arms. Regularly required to stand and walk; and occasionally required to stoop, kneel, crouch, or crawl; climb or balance. On business travel you may encounter varying weather conditions. Exposure to client's homes that may be dusty, dirty, cluttered and have pets.
$32k-41k yearly est. 6d ago
CDCA Case Manager
Newvista Behavioral Health 4.3
Human services manager job in Columbus, OH
Job Address:
920 Thurber Dr W Columbus, OH 43215
CDCA Case Manager
$1,000 Sign On Bonus
Shift: Monday - Friday
Hours: 9:00am - 5:00pm
Perks at Work:
Healthcare:
Medical Packages with Rx - 3 Choices
Flexible Spending Accounts (FSA)
Dependent Day Care Spending Accounts
Health Spending Accounts (HSA) with a company match
Dental Care Program - 2 choices
Vision Plan
Life Insurance Options
Accidental Insurances
Paid Time Off + Paid Holidays
Employee Assistance Programs
401k with a Company Match
Paid Mileage
Monthly cell phone allowance
Education + Leadership Development
Up to $15,000 in Tuition Reimbursements
Student Loan Forgiveness Programs
HRSA / STAR PROGRAM
The Role Itself
Conducts bio-psychosocial assessments under supervision.
Provides group counseling and teaches coping mechanisms.
Identifies issues, creates goals, and develops treatment plans.
Leads group/individual sessions as necessary and attends treatment teams when required.
Prepares written reports and case summaries in accordance with program standards and professional ethics.
Ensures timely documentation meeting facility and regulatory standards.
Facilitates safe discharge plans, coordinates care with referral sources and community partners.
Possesses organizational skills, attention to detail, and maintains confidentiality.
Performs additional duties as necessary to accomplish objectives.
Assists with tele-health visits
Complete all documentation in EMR in a timely manner
Complete and submit daily reports
Education and other requirements:
High School Diploma, CDCA certification, and 40 hours of education in chemical dependency counseling/clinical methods required.
Must be 21yrs or older.
Must have a valid drivers license
Ohio Medicaid billing Number
NPI Number
License:
CDCA Certification.
Who we are
Stepping Stone was designed to help clients inside of skilled nursing facilities with medical comorbidities due to their substance use. We take a unique approach to client care and work along side the facility staff to ensure clients get the best possible outcomes.
The mission is to inspire hope and deliver holistic care to those in need of behavioral health and Substance Use Disorder services in a safe and healing environment - one that is conducive to providing the life skills needed to regain stability and independence. With a blend of group therapy, clinical treatment and unique surroundings, we provide a environment that promotes rehabilitative and emotional health, and are devoted to promoting greater peace of mind on the journey of hope and healing.
$30k-43k yearly est. Auto-Apply 60d+ ago
Social Services Case Manager- FT 40 hours
Licking County Aging Program 3.7
Human services manager job in Newark, OH
Job Title: Social Services Case Manager
Reports To: Associate Executive Director
Job Classification: Full-Time, 40 hours/week; Non-Exempt
Salary Range: $20.00-$29.66 per hour
Job Summary: Act as care coordinators and managers to evaluate the needs of clients, identify the services needed, and create a plan to provide that care.
Personal & Professional Attributes: Demonstrate sensitivity, empathy and understanding of the needs of older, impoverished, and developmentally disabled individuals, display common sense and good judgment, and actively promote LCAP to the public. Uphold the highest level of confidentiality, honesty and integrity, and represent the organization in a positive and professional manner at all times.
Core Technology Competencies: Demonstrated working knowledge of computer operations, standard office equipment (copiers, faxes, etc.) and must be able to utilize all Microsoft Office services.
Essential Duties:
Must be comfortable being in various homes.
Experience working with at-risk seniors/families and have knowledge and/or willing to obtain knowledge of local community resources.
Basic knowledge of Medicare, Medicaid, Passport, and Insurance.
Must be a self-starter, able to work alone and have initiative to further knowledge related to the position.
Skills to navigate the internet for self-teaching and information/knowledge.
Ability to relate to the elderly, read and write English proficiently, and attention to detail.
Ideal candidate will be highly compassionate, friendly, knowledgeable, empathetic, focused and up to the challenge of building and maintaining safe and stable living settings for individuals age 60+.
Must have Ohio Senior Health Insurance Information Program (OSHIIP) certification, or able to obtain within 90 days of hire.
Strong project management, multitasking, and decision-making skills
Perform other related duties as needed or as assigned.
Benefits Offered with Full Time: Medical, Dental, Vision, Company paid Life and Long Term Disability insurance, 403B Retirement plan (with 6% employer contribution, no match required, after 1 year of service), 12 paid Holidays, Generous Paid Time off accrual.
Requirements
General Requirements: Commitment and desire to provide excellent service to all clients and aging community members. Maintain predictable and regular attendance, work stated hours, communicate, comprehend and follow policies and procedures and develop and maintain positive working relationships with all staff. Must be able to satisfactorily perform all of the job responsibilities and meet the physical requirements of that same job title. All employees must possess and maintain a Valid Ohio Driver's License, as well as the minimum auto insurance coverage for Ohio (must be able to provide proof upon request).
Minimum Education and Experience Requirements:
Minimum 2 years of case management experience in 60+ population and/or disabled adults (preferred).
Associate's degree in humanservices, social services, or a related field or five years' experience providing home and community-based services.
Strong organizational skills, ability to prioritize multiple competing tasks, and demands.
Active and unrestricted Social Work License (LSW) a plus.
Must successfully pass a background check and pre-employment drug-screening.
$20-29.7 hourly 6d ago
Behavioral Health Case Manager - Murfreesboro
Bluecross Blueshield of Tennessee 4.7
Remote human services manager job
Join Our Behavioral Health Transition of Care Team!
We're seeking a dedicated Care Manager to support BlueCare members during critical transitions. In this role, you'll work closely with local Acute Inpatient Psychiatric facility in the Murfreesboro area, to collaborate with treatment teams and assist with discharge planning. You'll help members navigate next steps, whether finding appropriate care after discharge or accessing behavioral health resources and provide telephonic follow-up to ensure continuity of care post-discharge. It's important to note that the caseload is fluid, adapting to changes in facility admissions and referrals, and so schedule changes are a possibility. Comprehensive training and shadowing will set you up for success in this rewarding role!
Please note: Due to location requirements, candidates must be within 25 miles of Murfreesboro, Tennessee.
What You'll Do
Conduct onsite visits to local Acute Inpatient Psychiatric facility in the Murfreesboro area. This is at a minimum of twice weekly to support discharge planning.
Participate in treatment team meetings, sharing insights on member cases and collaborating on care strategies.
Assist members in finding appropriate care or resources post-discharge, including behavioral health services.
Provide telephonic follow-up to ensure members have what they need for successful recovery.
Maintain a caseload while balancing onsite visits and remote support.
Collaborate with providers and internal teams to meet member needs and resolve challenges.
Ideal Preferences
Ability to adapt to change in a fast-paced environment.
Assertive communicator who speaks up when support or process improvements are needed.
Job Responsibilities
Supporting utilization management functions for more complex and non-routine cases as needed.
Serving as a liaison between members, providers and internal/external customers in coordination of health care delivery and benefits programs.
Overseeing highly complex cases identified through various mechanisms to ensure effective implementation of interventions, and to ensure efficient utilization of benefits.
Performing the essential activities of case management: assessment: planning, implementation, coordinating, monitoring, outcomes and evaluation.
Perform case management activities in community settings including face to face with members as required.
Various immunizations and/or associated medical tests may be required for this position.
Testing/Assessments will be required for Digital positions.
Job Qualifications
License
Current, active unrestricted Tennessee license in Nursing (RN) or behavioral health field (Master's level or above) (Ph.D., LCSW/LMSW, LLP, MHC, LPC, etc.) required. RN may hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Law.
Experience
3 years - Clinical behavioral health / substance use disorder experience required
1 year - Must be knowledgeable about community care resources and levels of behavioral health care available.
Skills\Certifications
Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
Independent, Sound decision-making and problem-solving skills
Excellent oral and written communication skills
Strong interpersonal and organizational skills
Strong analytical skills
Positive relationship building skills and ability to engage and motivate health behaviors in diverse populations
Ability to quickly identify and prioritize member needs and provide structured and focused support and interventions
Experience with Motivational Interviewing Techniques and Adult Learning Styles
Number of Openings Available
1
Worker Type:
Employee
Company:
VSHP Volunteer State Health Plan, Inc
Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.
$55k-67k yearly est. Auto-Apply 6d ago
Social Services-Inpatient Unit
Mental Health Services for Clark & Madison Counties 3.8
Human services manager job in Springfield, OH
Part-Time or PRN Needed
*Must have weekend and holiday availability*
Takes primary responsibility for managing client's treatment while on the in-patient unit. The
Primary Therapist
works with different patient populations following the general directions of the clinical supervisor to deliver psychotherapy to assigned patients. Understands and utilizes established theoretical framework, as set forth by the various mental health disciplines, to conceptualize and solve mental health and substance abuse problems. Uses higher academic training as a basis to learn a wide variety of established mental health and substance abuse techniques for clients and their family. RESPONSIBILITIES
Screens and completes diagnostic assessments independently or under supervision in accordance with licensure requirements. Makes recommendations about patient's treatment needs based on screening and diagnostic assessment.
Employs a variety of treatment modalities including
individual, group, and family therapy
for children and adolescent populations. Psychotherapeutic techniques and modalities are appropriately matched for clinical needs.
Develops the
treatment plan
with patients by assessing their strengths and weaknesses, defining their mental health and substance abuse problems, and setting specific goals and objectives to be accomplished in the course of treatment.
Meets with their supervisor and with the treatment team to discuss a patient's treatment process.
Is available for
crisis work
with individuals, groups and families under supervision. Continuously and accurately assesses each patient's potential for harming self or another in order to take appropriate action to prevent serious incidents from occurring.
Works with patient's families and social networks to accomplish the goals of treatment.
Works with clients and families for a safe discharge after their ACU stay.
Consults with other community caregivers to strengthen and coordinate social intervention programming.
Charts the patient's progress in the clinical record and completes all paperwork necessary by MHS policy for professional, administrative, financial and evaluative purposes of monitoring clinical care and of assuring efficient and effective agency operations.
Participates in quality improvement activities in which the quality of clinical care for the entire agency is monitored by reviewing the clinical charts, reviewing the criteria for admission/continued stay/discharge, performing patient care audits, and investigating adverse occurrences in treatment.
Screens for pain and encourages patient to follow up with a health care provider of their choice.
Reads relevant professional literature, attends conferences, seminars, workshops, and in-service training as required to remain current on best treatment protocols and techniques.
Is responsible for delivery of number of units of service budgeted in order to assure the fiscal viability of MHS.
Follows all universal precautions for safety, infection control and follows all state, federal and joint commission health and safety standards.
Treats patients and family with dignity and respect at all times, and holds all patient information in the strictest confidence.
Adhere to professional standards, policies and procedures, federal, state and local requirements and Joint Commission standards, including National Patient Safety Goals. Presents a positive image of MHSCC to other community agencies, caregivers and citizens
Completes all MHS required education and training, including initial agency orientation, mandatory trainings and educations, and up keep of all required certifications and licensure as required by state, federal and regulatory requirements.
Performs other job-related tasks as assigned
Education/Experience
Bachelor's Degree in Social Work or related field (Required)
Master's Degree Social Work, Counseling or related field or Ph.D./Psy.D in (preferred)
Experience with mental/behavioral health and /or SUD/dual diagnosis (preferred)
Licensure/Certifications
Valid Ohio licensure (LSW/LISW/LPC/LPCC/MFT/IMFT)
NVCI (as required per department
CPR (BLS)/First Aid
MHS provides CPR (BLS)/First Aid and NVCI (CPI Blue Card) for all new staff, along with on-going education and on-the-job training opportunities
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All MHS candidates are required to have an Ohio BCI check (FBI check required if you have lived in Ohio for less than 5 years, or for working with children), 5-panel drug screen and Residential candidates must have a 2-step TB (or proof of prior TB) upon conditional offer of employment.
$35k-48k yearly est. 6d ago
Case Manager
Phoenix Group Home, LLC 4.8
Human services manager job in Springfield, OH
Job Description
TITLE: Case Manager, Behavioral Health RESPONSIBLE TO: Regional Leadership WORK AREA: Outpatient sites and Community
SUMMARY: The Case Managers primary role, under the direction of Regional Leadership and the Case Manager Supervisor, is to provide support and coordinating services based on client needs and treatment plans. The case manager will actively engage in a professional, collaborative process to support our clients' mental and physical health needs. As a Case Manager, you will assess, plan, implement, coordinate, monitor, advocate, and evaluate the options and services required to promote health, quality, and cost-effective outcomes for our clients, ensuring patient safety and adherence to quality care standards.
In this role, you will work closely with other care team members to plan, link, advocate, coordinate, and monitor client care. This collaboration will help clients access a wide range of resources, including but not limited to health services, financial assistance, housing, employment, education, and social services. The Case Manager is also responsible for successfully managing their caseload and communicating with the treatment team as it relates to Case Management across various disciplines.
BLOODBORNE PATHOGEN CATEGORY I: Tasks with actual blood/body fluid exposure are not included in this position's duties as the job requires therapeutic counseling only.
DUTIES AND RESPONSIBILITIESDay-To-Day Responsibilities
Act as a liaison between the therapist, other care team members, client, and client's family to coordinate the best care.
Arrange family visits, coordinate transportation, and ensure clients' needs are met.
Maintain clear and ongoing communication between the family, referral source, and Path Behavioral Healthcare.
Attend court hearings as appropriate.
Ensure documentation and billing adhere to policy, Path Behavioral Healthcare standards of practice, and all applicable compliance standards within the EHR system.
Maintain compliance with chart/documentation audit criteria, billing reviews, and Phase System of Care requirements.
Attend supervisory and team meetings; present accurate case management reports reflecting services provided and clients' responses to treatment.
Facilitate individual and group meetings as assigned.
Serve on agency quality assurance or other committees as assigned.
Facilitate the further development of daily living skills if identified by the client and/or parent or guardian.
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Address and resolve client/guardian concerns in a timely manner.
Oversee the implementation of the individual plan of service, supporting the client's aspirations, goals, and desires for optimizing independence, promoting recovery, and developing and maintaining natural support systems.
Ensure ongoing client participation in discussions of their plans, goals, and status.
Identify and address gaps in service, as well as monitor under and over-utilization of authorized services.
Identify and assist in business development/referral source communication and collaboration efforts.
Coordinate and assist the client in crisis intervention and discharge planning, including community support systems following hospitalization.
Maintain an organized practice and schedule, be at work on time and ready to work, and leave work at the completion of client care responsibilities.
Reduce client rescheduling by informing the appropriate person of time off work.
Maintain strict compliance with HIPAA guidelines, confidentiality agreements, billing and coding guidelines, and company policy.
Maintain a demeanor of positive professionalism and serve as a model for others to exemplify the mission and vision of Path Behavioral Healthcare.
Coordination of the Individual Support Plan (ISP)
Services identified in the ISP.
Assistance with accessing natural support systems in the community.
Coordination with formal community services and systems.
System monitoring.
Coordination and assistance in crisis management and stabilization.
Client advocacy and outreach.
Seek education and training specific to client care; provide client education.
Mental health interventions addressing symptoms, behaviors, thought processes, etc., to help clients eliminate barriers to seeking or maintaining education and employment.
Activities that increase the client's capacity to positively impact their environment.
Assume additional duties as assigned by the Case Manager Supervisor or Regional Leadership.
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QUALIFICATIONS
Education:
Candidate must have a High School Diploma or GED. Bachelor's degree is preferred.
Experience:
Candidates must have a minimum of 3 years of case management experience.
Physical Effort:
This position requires the ability to work under stressful conditions and to work irregular hours.
Communication Skills:
Candidates must possess excellent verbal and written communication skills in order to communicate professionally via telephone and in writing. Strong grammar and writing skills are crucial for clear and concise communication with clients, colleagues, and other healthcare professionals.
Interpersonal Skills:
The successful candidate must demonstrate the ability to interact and assist in a friendly, compassionate, and professional manner with colleagues, providers, clients, and their families, as they represent both themselves and Path Behavioral Healthcare.
Essential Technical/Motor Skills:
Candidates must achieve competency in the Electronic Health Record (EHR) program, telemedicine services, and any additional software programs utilized by the company, ensuring efficient access and updating of client information. The role requires fine dexterity, adept handling, and proficient gripping abilities to perform various tasks.
Background:
The candidate must pass all federal and state background checks, including a clean Motor Vehicle Record. Educational and work history will be confirmed in compliance with company policies.