If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South.
Responsible for precertification of eligible prescriptions. Ensures complete documentation is obtained that meets insurer guidelines for medical necessity and payment for services. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
Responsible for precertification of eligible prescriptions. Ensures complete documentation is obtained that meets insurer guidelines for medical necessity and payment for services. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What you will do
Responsible for precertification of eligible prescription medications for inpatient and outpatient services based on medical plan documents and medical necessity. Ensures medical documentation is sufficient to meet insurer guidelines for medical necessity documentation and procedure payment.
Reviews clinical information submitted by medical providers to evaluate the necessity, appropriateness and efficiency of the use of prescription medications.
Assists with patient assistance and grant coordination for Patients for outpatient pharmacies from designated areas.
Proactively analyzes information submitted by providers to make timely medical necessity review determinations based on appropriate criteria and standards guidelines. Verifies physician orders are accurate. Determines CPT, HCPCS and ICD-10 codes for proper Prior Authorization.
Contacts insurance companies and third party administrators to gather information and organize work-flow based on the requested procedure.
Collects, reads and interprets medical documentation to determine if the appropriate clinical information has been provided for insurance reimbursement and proper charge capture.
Serves as primary contact with physicians/physician offices to collect clinical documentation consistent with insurer reimbursement guidelines. Establishes and maintains rapport with providers as well as ongoing education of providers concerning protocols for pre-certification.
Communicates information and acts as a resource to Patient Access, Case Management, and others in regard to contract guidelines and pre-certification requirements.
Performs research regarding denials or problematic accounts as necessary. Works to identify trends and root cause of issues and recommend resolutions for future processes.
Education/Formal Training Requirements
High School Diploma or Equivalent
Work Experience Requirements
3-5 years Pharmacy (clinical, hospital, outpatient, or specialty)
Licenses and Certifications Requirements
See Additional Job Description.
Knowledge, Skills and Abilities
Basic understanding of prescription processing flow. Expertise in utiliizing EMRs to document clinical critieria required for third party approval.
Knowledgeable of medical terminology, drug nomenclature, symbols and abbreviations associated with pharmacy practice.
Strong attention to detail and critical thinking skills.
Ability to speak and communicate effectively with patients, associates, and other health professionals.
Ability to diagnose a situation and make recommendations on how to resolve problems.
Experience with a computerized healthcare information system required. Familiarity with fundamental Microsoft Word software.
Excellent verbal and written communication skills.
Supervision Provided by this Position
There are no lead or supervisory responsibilities assigned to this position.
Physical Demands
The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
Must have good balance and coordination.
The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
$24k-28k yearly est. Auto-Apply 6d ago
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Transportation Scheduler
Element Care 4.5
Lowell, MA jobs
GENERAL SUMMARY: The Transportation Scheduler is responsible for coordinating and managing the transportation schedule with external vendors and with the internal transportation team when needed.
ESSENTIAL JOB RESPONSIBILITIES:
Utilizes Transportation software to create and manage transportation schedules for external vendors and Transcare when needed.
Acts as a point of contact to external vendors for transportation needs and scheduling rides for participants.
Tracks trips in real time and make adjustments as needed throughout the day.
Utilizes scheduling software to optimize trips for Transcare and monitors rides assigned to external vendors.
Utilizes scheduling software to run reports and analyze data to improve efficiency in Transportation department.
Responds to inquiries with regards to external vendor services and with Transcare as needed.
Performs other duties as required.
JOB SPECIFICATIONS:
Minimum 3 years previous Transportation experience
Valid state Driver's License from the state of residence
Strong written and verbal communication skills
Ability to multi-task efficiently and effectively in a high pressure environment.
Organizational skills, problems solving skills and ability to prioritize work
Posses a strong commitment to a team environment with the ability to work independently.
Personally responsible to complete work in a timely and consistent man
Strong Computer skills
Covid vaccinated preferred
Compensation details: 50000-65000 Yearly Salary
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$29k-71k yearly est. 1d ago
EVS Technician - Medical Office Building EVS
Coxhealth 4.7
Springfield, MO jobs
:The Environmental Services Technician maintains environmental and infection control standards within established policies and procedures. Essential duties include cleaning and maintaining areas in a sanitary, orderly, and attractive condition within the hospital and adjacent buildings, which may require traveling from one facility to another.
Respond to and initiate communication by phone, handheld radios, pagers etc.
Education: ▪ Education Required: None Required ▪ Education Preferred: High School Diploma or Equivalent Experience: ▪ Experience Required: No Prior Experience Required Skills: ▪ Able to work alone and after hours frequently required.
▪ Able to stand and walk on a continual basis required.
▪ Observes all safety standards and uses safety work techniques at all times.
▪ Demonstrates the ability to be an advocate for and strive to protect the health, safety and rights of the patient.
▪ Materials Safety Data Sheet and Personal Protective Equipment: portrays awareness of safety protocols Licensure/Certification/Registration: ▪ N/A
$25k-29k yearly est. 13d ago
Referral Response Coordinator
DCI Donor Services 3.6
West Sacramento, CA jobs
DCI Donor Services Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDS is to save lives through organ donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Referral Response Coordinator with expertise as an EMT, Paramedic, Allied health professional or experience in an Emergency Room or ICU setting. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. This position will be the onsite Referral Response Coordinator in the Sacramento area.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Facilitates the donation process through coordination and communication of referral information and logistics. Appropriate routes all donor referrals and request from externals.
Maintains accurate documentation of the medical screening process via data entry and follows established referral intake procedures.
Evaluates medical suitability of potential organ and tissue donors by utili
Requests and interprets laboratory and diagnostic tests needed for evaluation of suitability and clinical management of potential donors.
Collaborates with hospital personnel and clinical teams to develop an action plan that supports the option of donation is maintained and activation of the appropriate DCIDS team members.
Participates in training, process improvement, departmental QA/QC activities and special projects as directed.
Performs other related duties as assigned.
The ideal candidate will have:
2+ years emergency or critical care experience in a healthcare setting
Prior experience as a Paramedic or EMT preferred
Allied health experience, nursing students or respiratory therapists preferred
Demonstrated ability to understand medical terminology and read a medical chart.
Exceptional teamwork, communication, and conflict management skills.
Valid Driver's license with ability to pass MVR underwriting requirements
We offer a competitive compensation package including:
Up to 176 hours (22, 8-hour days) of PTO your first year
Up to 72 hours (9, 8-hour days) of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
Compensation details: 30.11-36.3 Hourly Wage
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$30k-37k yearly est. 2d ago
Surgical Recovery Coordinator - Knoxville
DCI Donor Services 3.6
Knoxville, TN jobs
DCI Donor Services
Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Tennessee Donor Services is seeking a Preservation Coordinator in Knoxville to save and enhance lives through the surgical removal, preservation, packaging, and distribution of organs.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili
We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Assumes primary responsibility for the renal preservation process including pumping and pump transport, in accordance with policies and standards.
Performs extensive on-call responsibilities to assist with the activities related to the donor recovery.
Coordinates and assists in the surgical recovery, preservation, and packaging of organs and specimens in conjunction with transplant surgeons and/or organ recovery coordinators in accordance with policies and standards.
Coordinates and assists with fly outs and fly backs.
Coordinates and assists with organ allocation, including kidney and liver placement, distribution, and transportation of organs for transplantation and/or research in accordance with policies and standards.
The ideal candidate will have:
High school diploma or equivalent. Bachelor's degree in a related field preferred.
One to two years OPO or health care experience required, operating room experience preferred.
Health-related certification and ISOP Level 1 by completion of the first year.
Working knowledge of computers and Microsoft Office applications and basic data entry skills required.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
Meal Per Diems when actively on cases
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
PI83c87b74fe38-37***********5
$24k-30k yearly est. 2d ago
Sr Patient Experience Representative-Ambulatory
Boston Childrens Hospital 4.8
Boston, MA jobs
Job Posting Description Key Responsibilities for the Sr. Patient Experience Representative:
Demonstrates effective and empathetic customer service that supports departmental and hospital operations. Responds to patient needs and escalated concerns, ensuring a high-quality experience and timely resolution.
Greets, screens, and directs patients, families, and visitors; monitors clinic flow to optimize the patient experience.
Registers new patients and verifies demographic, insurance, and referral information.
Obtains authorizations and referrals, enters billing and treatment codes, reconciles payments, and prepares deposits.
Schedules patient appointments and procedures across providers and departments.
May rotate into call center roles; communicate with referring providers and practices to facilitate patient management.
Trains, orients, and cross-trains staff on departmental systems, policies, and procedures.
Enrolls patients and caregivers in the patient portal and ensure staff is informed of customer service and IT system updates.
Participates in and contributes to departmental initiatives, recommending and implementing process improvements.
Minimum Qualifications
Education:
High School Diploma or GED required
Experience:
Minimum 1 year of administrative, front desk or related healthcare experience required.
PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months)
Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
$41k-49k yearly est. 2d ago
Sr Patient Experience Representative- Neurosurgery
Boston Childrens Hospital 4.8
Boston, MA jobs
Job Posting Description The Senior PER monitors clinic activity to ensure an optimal patient experience and resolves customer service and scheduling issues. They provide effective service support, obtain and record required authorizations, and manage daily schedules to optimize workflow. Responsibilities include answering and triaging calls, routing messages, providing routine information, and initiating emergency services when needed. The role also contributes to staff training on department processes and technology, demonstrates strong problem-solving and teamwork skills, and supports continuous process improvement initiatives.
Key responsibilities
Customer Service
Provides positive, effective customer service to patients, families, visitors, and referring providers.
Greets, screens, directs, and responds to routine inquiries on hospital protocols.
Addresses escalated or complex issues and collaborates to resolve patient concerns.
May rotate through call center functions.
Patient Registration / Admissions / Discharge
Collects basic vitals (H/W/T) and completes EMR questionnaires as needed.
Monitors clinic flow and supports optimal patient experience.
Registers new patients; verifies and processes demographics, insurance, referrals, authorizations, and required documentation.
Assists with room preparation and routine clinical support tasks.
Supports billing processes: coding entry, collecting copays, reconciling payments, and preparing deposits.
Coordinates with Financial Counseling and other departments for administrative or insurance-related needs.
Scheduling
Schedules appointments and procedures across providers and departments.
Monitors and adjusts daily schedule to optimize flow; communicates with clinicians and supervisors as needed.
Patient Flow Coordination
Participates in shift handoffs and team huddles to support coordinated care.
Administration
Manages calendars, schedules meetings/events, and supports conferences and department programs.
Prepares documents, presentations, requisitions, and standard forms.
Triages calls, routes urgent requests, and initiates emergency services when required.
Provides routine clerical support (mail, copying, distributing materials, organizing medical records).
Processes letters, external requests, and prescription refills.
Training
Participates in and supports staff training on systems, workflows, and customer-service practices.
Trains and cross-trains staff; serves as resource for operations, billing/payer requirements, and problem resolution.
Technology
Uses phone systems, email, Microsoft Office, and clinical/scheduling/billing applications.
Enrolls patients and caregivers in the patient portal.
Process Improvement
Contributes to departmental and organizational improvement initiatives.
Recommends and helps implement updates to systems and procedures.
Minimum qualifications
Education:
High School Diploma / GED
Experience:
Minimum of 1 year as a PER or related healthcare experience.
Serves as a go-to resource and handles complex questions independently.
Coaches others by translating complex information into clear, simple terms.
Completes tasks reliably; seeks expert input only when needed.
Explains the impact of process and policy changes on patient experience.
Anticipates needs and communicates clearly using non-technical language.
Builds strong working relationships across teams.
Communicates effectively and empathetically, both verbally and in writing.
Works well with diverse internal and external stakeholders.
Schedule: Monday - Friday , Hybrid- 4 days onsite
$41k-49k yearly est. 2d ago
Surgical Recovery Coordinator - Nashville
DCI Donor Services 3.6
Nashville, TN jobs
DCI Donor Services Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Tennessee Donor Services is seeking a Preservation Coordinator in Nashville to save and enhance lives through the surgical removal, preservation, packaging, and distribution of organs.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili
We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Assumes primary responsibility for the renal preservation process including pumping and pump transport, in accordance with policies and standards.
Performs extensive on-call responsibilities to assist with the activities related to the donor recovery.
Coordinates and assists in the surgical recovery, preservation, and packaging of organs and specimens in conjunction with transplant surgeons and/or organ recovery coordinators in accordance with policies and standards.
Coordinates and assists with fly outs and fly backs.
Coordinates and assists with organ allocation, including kidney and liver placement, distribution, and transportation of organs for transplantation and/or research in accordance with policies and standards.
The ideal candidate will have:
High school diploma or equivalent. Bachelor's degree in a related field preferred.
One to two years OPO or health care experience required, operating room experience preferred.
Health-related certification and ISOP Level 1 by completion of the first year.
Working knowledge of computers and Microsoft Office applications and basic data entry skills required.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
Meal Per Diems when actively on cases
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
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$24k-30k yearly est. 2d ago
Neurosurgery Scheduling Specialist - Full-Time
Saint Luke's Health System 4.3
Kansas City, MO jobs
A leading health system provider in Kansas City is seeking a Procedural Scheduler to comprehensively coordinate and manage scheduling for clinic patients. Responsibilities include obtaining preauthorizations from insurance companies and managing all EPIC referral work queues. The ideal candidate will possess outstanding organization skills and a strong focus on customer and patient care. This full-time position offers an opportunity to work within a diverse and inclusive environment.
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$38k-43k yearly est. 4d ago
Medical Secretary, Physician Practice
Care New England Health System 4.4
Providence, RI jobs
The Medical secretary plays a key role in ensuring the smooth and efficient operation of the medical office. This position provides essential clerical and administrative support, managing both incoming and outgoing correspondence, maintaining departmental manuals, and supporting clinician scheduling. The Medical Secretary also oversees the organization of filing systems to keep the office running seamlessly. As the primary point of contact for patients, this role fosters a welcoming environment while also serving as a liaison between the practice and external support services.
Duties and Responsibilities:
Deliver high-quality secretarial support by expertly handling typing, filing, faxing, and ensuring office equipment is well maintained.
Coordinate clinician schedules while seamlessly registering patients and verifying insurance and referral information.
Serve as a key point of contact by answering, directing, and screening calls, and efficiently arranging meetings.
Manage incoming mail and correspondence, ensuring timely routing and distribution to appropriate staff.
Maintain accurate departmental tracking systems and generate cumulative reports as needed.
Oversee treatment room readiness and clinical inventory; proactively order supplies to ensure smooth operations.
Collect patient payments including co-pays and fee for service charges, ensuring accurate financial documentation.
Prepare and organize medical records according to provider specifications and documentation standards.
Execute patient registration and billing processes using EPIC, Cerner and IDX systems with precision.
Craft clear, professional correspondence free of grammatical errors, and facilitate prompt communication.
Foster strong working relationships with patients, providers, vendors, and internal departments.
Uphold patient confidentiality and adhere to all hospital and regulatory compliance standards.
Exhibit adaptability and problem-solving skills in a fast-paced environment, maintaining a positive and supportive attitude.
Demonstrate reliability and punctuality by consistently arriving on time and meeting scheduled responsibilities.
Requirements:
Must possess a high school diploma or equivalent.
One year of job-related experience is required.
Prior experience with an electronic medical record system is strongly preferred.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.
$33k-39k yearly est. 2d ago
Neurosurgery Scheduling Specialist
The University of Texas Southwestern Medical Center 4.8
Dallas, TX jobs
A prestigious medical center in Dallas is seeking a Surgery Scheduler to provide advanced scheduling for surgical procedures. The ideal candidate will have a High School Diploma, with exposure to physician billing and surgery scheduling, and at least 5 years of experience in a medical office environment. This role involves coordinating with surgeons, obtaining necessary pre-certifications, and ensuring proper scheduling practices. Competitive benefits are offered, emphasizing growth, teamwork, and excellence in patient care.
#J-18808-Ljbffr
$35k-43k yearly est. 5d ago
Medical Receptionist
American Family Care, Inc. 3.8
Birmingham, AL jobs
Benefits:
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week)
Help Us Keep Life Uninterrupted!
At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented MedicalReceptionist to be the face of our clinic and the first step in our patient-first approach.
Why Your Insurance Verification Skills Matter Most
You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction.
Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.
What You'll Actually Do
Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
Protect Patient Information: Maintain organized records while strictly following HIPAA regulations
This Role is Perfect for You If:
You have experience with insurance verification and medical billing (non-negotiable!).
You can explain complex insurance concepts to frustrated patients with empathy and clarity.
You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands.
You've worked as a MedicalReceptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
You're tech-savvy with medical billing software and EMR systems.
You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.
You maintain a positive attitude even when dealing with challenging financial conversations.
What's In It For You:
Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.
Receive specialized training in insurance verification and patient financial counseling.
Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
Be part of healthcare innovation that's expanding nationwide.
Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations.
Perks & Benefits:
We take care of the people who take care of our patients. As a full-time team member, you'll receive:
Medical, Dental & Vision Insurance (available after 30 days)
Mental Health & Prescription Coverage
Health Savings Account (HSA) with employer contributions
Short & Long-Term Disability + Life Insurance
401(k) with Employer Match
Paid Time Off starting at 152 hours/year
Employee Assistance Program (free counseling sessions)
Uniform Allowance + Verizon Discount + More
The Details:
Location: Our state-of-the-art urgent care facility
Schedule: Full-time with flexible shifts (some evenings/weekends)
Requirements:
High school diploma preferred; X-Ray Tech, Medical Assistant or related certification is a plus
Current CPR or Basic Life Support (BLS) certification is required for this role.
We invest in your well-being so you can bring your best self to work-every shift, every patient.
Ready to Help Patients Live Life, Uninterrupted?
Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $20.00 to $24.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.
Compensation: $20.00 - $24.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$20-24 hourly 2d ago
Medical Receptionist
Center for Vein Restoration 4.2
Birmingham, AL jobs
Join a Healthcare Team Where You Belong At Center for Vein Restoration (CVR), our mission is simple but powerful: to improve lives every day. Every patient we care for inspires us to do more, give more, and be more for them and each other. As the nation's premier physician-led vein center, we combine cutting-edge, outpatient vascular treatments with compassion, integrity, and trust to make a meaningful difference in the communities we serve.
CVR is the place to grow if you're searching for a healthcare role where purpose and work-life balance are valued. With no nights, no weekends, and no on-call requirements, our structured schedule options (think 4-day work week or 10-hour shifts) support a full, rewarding life outside of work. With healthcare jobs near you across 110+ locations, we offer meaningful careers in a collaborative, patient-centered environment.
Our Patient Services Representatives Enjoy:
Fast paced, learning work environment
No weekends/no nights
Bonus eligibility
Medical, Dental & Vision insurance
Tuition reimbursement
401k Program
PTO + 8 paid holidays
Centers closed for holidays
Opportunity for continued growth & development
Schedule and Locations:
Monday and Wednesday - CVR Hoover Clinic
Tuesday and Thursday - CVR Trussville Clinic
7 AM - 5:30 PM
Four 10-hour shifts
Responsibilities:
Patient Service Representatives greet patients in a friendly and professional manner and check in/out
Ensure that all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members
Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into NextGen
The Patient Service Representatives will review scheduling and financial responsibilities and referrals with each patient throughout care.
Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered
Ensure that daily close tasks are completed, including fee tickets, billing tasks and operative notes
Review future schedules to confirm that all patients have been preauthorized for treatment
The Patient Service Representatives will obtain all new patient forms, properly update in NextGen/EHR; ensure that patient records are up to date in EHR/ NextGen
Collect necessary paperwork for patient appts such as authorizations, referrals, etc.
Collect copays and patient balances at time of service
Schedule and confirm appointments; collect email addresses from patients
Minimum Requirements:
Minimum 1 year administrative or customer service experience, preferably in a medical setting
Must have reliable transportation to clinics that may not be accessible by public transportation
Must be able to travel to CVR Hoover and Trussville Clinics
$23k-27k yearly est. 2d ago
Referral Coordinator - Specialty Neurosurgery
Christus Health 4.6
San Antonio, TX jobs
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center.
Summary:
This position is responsible for coordinating the referral/authorization of the clinic and assisting the Director in the operational performance of the Hospital Outpatient Department (HOPD). This includes but is not limited to: obtaining authorizations for all patient services, answering phones, making appointments, chart creation, and filing, assisting patients with payment arrangements and insurances related issues.
Responsibilities:
Obtains authorizations for clinic visits, clinic procedures, and minor surgeries. Calls to obtain patient's diagnostic codes from other sites as needed.
Handles payment transactions to include balancing at the end of the day. Enters referral/authorization information appropriately and completely as needed.
Contacts patients to resolve appointments, authorizations and payment difficulties or arrange satisfactory payment plans.
Aids patients to improve customer service.
Coordinates resolution of problems with PCP offices and Imaging Facilities and ensures compliance with regulations and standards.
Facilitates the flow of information between individuals, departments, physicians and leadership to progress toward organizational goals and achieve timely solutions to problems.
Assists Management in ensuring the compliance of Joint Commission guidelines and National Patient Safety Goals.
Serves as a liaison between patients, Associates, staff, and providers.
Maintains effective and respectful communication with providers, patients, Associates, and staff.
Works with staff and providers to ensure quality patient care and services are provided.
Ensures patient safety at all times.
Maintains strict confidentiality. Follows CHRISTUS and Federal guidelines related to HIPAA, designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.
Maintains established CHRISTUS policies, procedures, objectives, quality assurance, safety, and environmental and infection control protocols.
Performs other job responsibilities as assigned in a manner consistent with the CHRISTUS Mission and Code of Ethics and is supportive of CHRISTUS' cultural diversity objectives.
Supports and adheres to the Service Guarantee and strives for ever-improved patient satisfaction. xevrcyc
Requirements:
Education/Skills
High School diploma or GED required
Must have experience in medical financial reimbursement, billing and collections
Must have knowledge of CPT and ICD10 coding
Must have ability to work independently and exercise good judgment
Must have strong interpersonal and communication skills
Must have prior experience working with PCs, scanning, faxes and multi-line phone systems
Bilingual (Spanish/English) preferred
Experience
Two years of experience in a medical office, in a patient access position, performing medical billing/collections, or other comparable position in a medical setting required.
Licenses, Registrations, or Certifications
None
Work Schedule:
5 Days - 8 Hours
Work Type:
Full Time
$30k-35k yearly est. 1d ago
Medical Office Specialist
Anmed 4.2
Anderson, SC jobs
Located in the heart of Anderson, South Carolina,AnMedis a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, ourmissionis simple yet powerful: To provide exceptional and compassionate care to all we serve.
AnMed has been named one of the Best Employers in South Carolinaby Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whether you're just starting your career or looking to grow in a new direction, you'll find opportunities to thrive, lead, and make a meaningful impact here.
Duties & Responsibilities
Greet the public, answer the telephone, check in/register patients, check out/schedule follow up appointments and collect payments.
Maintain accurate and up-to-date patient information.
Maintains copies and files of patient records and charts.
Qualifications
Minimum education: must be a high school graduate or possess a GED.
Good interpersonal skills and communication skills
General office skills
Preferred Qualifications
Medical office experience
Medical terminology and insurance experience
Efficiency in using internet/email, EHR and data entry
Benefits*
Medical Insurance & Wellness Offerings
Compensation, Retirement & Financial Planning
Free Financial Counseling
Work-Life Balance & Paid Time Off (PTO)
Professional Development
For more information, please visit: anmed.org/careers/benefits
*Varied benefits packages are available to employees in positions with a 0.6 FTE or higher
$26k-31k yearly est. 2d ago
Senior Neurosurgery Scheduling Specialist
Houston Methodist 4.5
Houston, TX jobs
A leading healthcare provider in Houston is seeking a Senior Scheduler to manage appointment scheduling for complex services. The role involves clear communication with patients and medical staff, ensuring timely access to healthcare services, and training new staff members. Candidates should have a high school diploma and relevant experience in medical scheduling or a call center environment. This position offers opportunities for personal growth and a dynamic team environment.
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$28k-32k yearly est. 2d ago
Medical Receptionist
American Family Care, Inc. 3.8
Ooltewah, TN jobs
Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Paid time off
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$21k-26k yearly est. 2d ago
Medical Office Specialist PRN ONLY
Baton Rouge General 4.2
Baton Rouge, LA jobs
Do you thrive in a fast-paced environment and love helping others stay organized and on track? What We're Looking For: • Friendly, courteous, and customer-focused with a team-oriented mindset • Strong attention to detail with the ability to manage scheduling and billing accurately
• Prior experience with billing, scheduling, and general office duties in a clinic setting
• High school diploma preferred; post-high school vocational or specialized training encouraged
• Typing speed of at least 45 wpm, data entry proficiency, and ten-key by touch
• Familiarity with HIPAA and healthcare safety protocols
Why You'll Love Working With Us:
At Baton Rouge General our patients aren't the only people we take care of; we take care of our team too. We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home.
• A comprehensive benefits program for you and your family
• Professional development and support
• Various employee perks include generous paid time off, flexible positions, and our Baton Rouge General Fit! program
• We are a nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state
Check out our employee perks here!
What You Will Do:
Perform multiple administrative and clerical duties in a clinical setting to support smooth patient operations and optimal clinic flow.
• Greet visitors, answer phone calls, and professionally schedule patient appointments using the clinic's computer system
• Coordinate transportation needs and communicate special patient requirements with appropriate staff
• Manage patient charts and documentation: enter patient charges accurately, maintain files, fax, mail, and file necessary materials
• Support billing operations: identify required billing information, complete and submit insurance claims with accuracy, manage account balances and documentation updates
• Review and resolve billing discrepancies, complete rebilling requests, and maintain records of actions taken
• Prepare daily reports and monitor account statuses to ensure timely billing and follow-up
• Collaborate with medical records and administrative teams to maintain accurate and up-to-date patient information
• Perform other related tasks as assigned
What Sets BRG Apart:
At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. From clinical to non-clinical - what you do here matters.
With over 600 licensed beds between three campuses, Baton Rouge General offers the full spectrum of care from delivering newborns to providing end of life support through hospice. With clinics located throughout Baton Rouge and the surrounding areas, our physician group provides patients with comprehensive care and a full suite of specialties, including internal and family medicine and specialty care.
Ready to be part of a team that values your skills and dedication? Apply now and take the next step in your career with us.
Requirements
We are currently hiring for Medical Office Specialist positions in East Baton Rouge Parish, West Baton Rouge Parish, Livingston, Zachary and Ascension Parish.
$24k-28k yearly est. 2d ago
Front Desk Coordinator, Orlando East Float, Full-Time
Brooks Rehabilitation 4.6
Orlando, FL jobs
Join a friendly and collaborative team, working alongside multiple employees to provide superior patient care in an outpatient setting.
Responsibilities:
Provide a positive patient experience through patient engagement
Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
Collect co-payments, co-insurance, and deductible at time of service
Ability to multi-task in a fast paced environment
Maintaining patient records and accounts by obtaining, recording, and updating the account
Maintain communication with the center manager and provider relations specialist
Effectively communicate both verbally and written with referral sources and vendors
Qualifications:
High school diploma or GED.
One year experience working in a medical office.
Basic understanding of insurance and authorizations.
Hours: M-F hours between 7A-6P
Location: East Orlando Region Clinics (Oviedo, Waterford Lakes, Rio Pinar, Winter Park, SODO)
Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
Competitive Pay
Comprehensive Benefits package
Vacation/Paid Time Off
Retirement Plan
Employee Discounts
Clinical Education and Professional Development Programs
$26k-31k yearly est. 2d ago
Patient Accounts Coordinator
Atrium Health 4.7
Charlotte, NC jobs
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Patient Accounts Coordinator
Charlotte, NC, United States
Shift: Various
Job Type: Regular
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