Become a part of our caring community and help us put health first The Center Administrator (CA) is a healthcare professional who leads the daily operations of our senior primary care centers and upholds our model of care that puts patients at the center of everything we do. The CA ensures the smooth operation and performance of our outpatient centers, handling a range of administrative, operational, and leadership tasks. This role requires a strategic mindset, financial acumen, relationship skills, strong organizational skills, and a passion for patient care. The CA develops and implements staffing plans, policies, and procedures, and collaborates with clinicians to achieve optimal patient outcomes and company initiatives, including Quality, HEDIS/STARs, AHCA, financial management, and employee and patient retention. Specific details may vary by market/center at the discretion of local leadership.
KEY RESPONSIBILITIES
Leadership & Operational/Organizational Management:
* Oversee operations within a multi-physician office or clinical group, maintaining an owner-operator mindset and leading by example, while supervising and managing Medical Assistants (MA) and Front Office (FO) staff to promote a positive team culture, guide performance expectations, and manage daily schedules.
* Ensure adherence to state and federal regulations.
* Plan and execute staff meetings, demonstrating strong financial acumen and managing Profit & Loss (P&L) to connect strategy with business results.
* Manage front-of-house and back-office operations, ensuring the center is clean, organized, and welcoming.
* Manage center associates ensuring sufficient staff, onboarding new associates, including providers, and ongoing training and development
* Conduct monthly meetings with Regional AOD, AMDs, and providers.
* Monitor and improve NPS Scores, providing explanations and conducting service recovery requests.
* Foster effective collaboration and communication with colleagues, patients, and key stakeholders.
* Provide assistance with administrative duties such as expense reporting, new provider hiring/onboarding, license/credentialing management, scheduling, etc.
Clinical/Patient Management:
* Commitment to creating patient-centric environments and fostering a culture of care and connection.
* Deliver service excellence by prioritizing patient needs, ensuring high satisfaction, and including their perspectives in decision-making.
* Partner with clinical leadership to address clinician performance issues and manage and resolve patient complaints, focusing on retention and acquisition.
* Conduct monthly safety audits, performing audits of clinical logs to ensure compliance and quality, manage MSDS and OSHA concerns, and address clinic operation opportunities.
* Collaborate with providers on patient terminations in collaboration with risk management.
Dyad Partnership:
* Collaborate with clinical dyad partners, meeting regularly to align on clinical and operational goals and building high-performing teams with clinical and operational staff.
* Maintain regular communication to align on performance, strategies, and team management.
* Ensure unified decision-making and consistent messaging for cohesive leadership.
* Work together towards common goals that support the mission, vision, and values, along with overall patient experience outcomes.
* Manage clinic/market dynamics and engagement interdependently.
* Monitor and communicate incentive plans effectively.
* Collaborate with clinical dyad partners to develop provider engagement strategy plan to mitigate turnover, improve provider satisfaction and burnout.
Use your skills to make an impact
Required Qualifications:
* Must be able to work at the Conviva clinic located at: N Smyrna Beach
* 3+ years of operational leadership experience within a multi-physician office or clinical group, including front of house management and clinical operations, along with direct leadership experience and a demonstrated ability to lead, coach, and mentor teams.
* Healthcare practice management experience.
* Understanding of state and federal healthcare regulations.
* Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems and knowledge of various software tools.
* Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff.
* Job is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. Candidates selected for this job will be required to be screened for TB.
* Current CPR certification Associates working in the State of Florida will need ACHA Level II Background clearance.
Preferred Qualifications:
* Bachelor's degree, preferably in Business Administration, Healthcare Administration, or a related field; or, in lieu of a bachelor's degree, 5+ years of Healthcare Administration/Leadership experience
* Full-risk VBC experience
* Basic knowledge of Population Health Strategy
* Familiarity with Medicare
* Experience managing a budget of $500,000+
PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format)
Additional Information
Work Hours: Monday - Friday 8am - 5pm
Alert
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
Interview Format - HireVue
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
#LI-MD1
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$71,100 - $97,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
$71.1k-97.8k yearly Easy Apply 60d+ ago
Looking for a job?
Let Zippia find it for you.
Floating Ultrasound Technician
Humana Inc. 4.8
Humana Inc. job in Orlando, FL
Become a part of our caring community and help us put health first The Floating Ultrasound and Echocardiograms Technician performs radiation therapy and radiographic procedures involving the application of X-rays and radioactive substances to patients. The Floating Ultrasound and Echocardiograms Technician performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.
Work location: CenterWell Leesburg, The Villages, West Orange, Apopka and Clermont
Floating Ultrasound Technician Job Functions:
Operates specialized X-ray equipment as prescribed by the physician. Keeps treatment records and prepares operational reports as required. Maintains, stores and orders equipment and supplies. Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.
Use your skills to make an impact
Required Qualifications
* Completion of an accredited radiologic technology program through the American Registry of Radiologic Technologists (ARRT) or equivalent and, as individual states require, accreditation through the Joint Review Committee on Education in Radiologic Technology (JRCERT)
* Certification as an Ultra-Sound Technician with 1+ years' experience in a diagnostic facility or hospital as an Ultrasound Technician
* RDMS Certification required
* Must be a team player with excellent communication skills
Preferred Qualifications
* High School Diploma or GED
* Experience in a fast pace/high volume environment
* Experience with MS Outlook
* Basic Computer knowledge
* Must be passionate about contributing to an organization focused on continuously improving consumer experiences
* Bilingual in English and Spanish
Floating Radiologic Technician Working hours:
Monday to Friday 8AM - 5PM
Scheduled 40 hours per week
Note: Mileage is reimbursed for travel between clinics.
In addition to being a great place to work, CenterWell Senior Primary Care also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include:
* Medical Benefits
* Dental Benefits
* Vision Benefits
* Health Savings Accounts
* Flex Spending Accounts
* Life Insurance
* 401(k)
* PTO including "8" paid holidays, one personal holiday, one day of volunteer time off, 18 days of annual PTO, parental leave, caregiving leave, and weekly well-being time
This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Alert
Social Security Request Task Notification: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$70,700 - $96,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
$70.7k-96.4k yearly Easy Apply 1d ago
Analyst, Data
Molina Healthcare 4.4
Orlando, FL job
**JOB DESCRIPTION** **Job Summary** Designs and implements processes and solutions associated with a wide variety of data sets used for data/text mining, analysis, modeling, and predicting to enable informed business decisions. Gains insight into key business problems and deliverables by applying statistical analysis techniques to examine structured and unstructured data from multiple disparate sources. Collaborates across departments and with customers to define requirements and understand business problems. Uses advanced mathematical, statistical, querying, and reporting methods to develop solutions. Develops information tools, algorithms, dashboards, and queries to monitor and improve business performance. Creates solutions from initial concept to fully tested production, and communicates results to a broad range of audiences. Effectively uses current and emerging technologies. **KNOWLEDGE/SKILLS/ABILITIES**
+ Extracts and compiles various sources of information and large data sets from various systems to identify and analyze outliers.
+ Sets up process for monitoring, tracking, and trending department data.
+ Prepares any state mandated reports and analysis.
+ Works with internal, external and enterprise clients as needed to research, develop, and document new standard reports or processes.
+ Implements and uses the analytics software and systems to support the departments goals.
**JOB QUALIFICATIONS**
**Required Education**
Associate's Degree or equivalent combination of education and experience
**Required Experience**
1-3 years
**Preferred Education**
Bachelor's Degree or equivalent combination of education and experience
**Preferred Experience**
3-5 years
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $80,168 - $116,835 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
$80.2k-116.8k yearly 19d ago
Supervisor, Pharmacy Operations/Call Center
Molina Healthcare 4.4
Orlando, FL job
Leads and supervises a team of pharmacy call center representatives and operations staff responsible to ensure that members have access to medically necessary prescription drugs. Contributes to overarching pharmacy strategy for optimization of medication related health care outcomes, and quality cost-effective member care.
**Essential Job Duties**
- Hires, trains, develops, and supervises a team of pharmacy service representatives supporting processes involved with Medicare Stars and Pharmacy quality operations.
- Ensures that average phone call handle time, average speed to answer, and average hold time are compliant with Centers for Medicare and Medicaid Services (CMS) regulations.
- Ensures that adequate staffing coverage is present at all times of operation.
- Assists pharmacy leadership with monitoring and oversight of Molina's contracted Pharmacy Benefit Manager (PBM) for pharmacy contractually delegated functions.
- Responsible for key performance indicators (KPI) reporting to department leadership on a monthly basis.
- Participates, researches, and validates materials for both internal and external program audits.
- Acts as liaison to internal and external customers to ensure prompt resolution of identified issues.
- Assists pharmacy leadership in the collection and tabulation of data for reporting purposes and maintains files of confidential information submitted for review.
- Assures that activities and processes are compliant with CMS, National Committee of Quality Assurance (NCQA) guidelines, and Molina policies and procedures.
- Participates in the daily workload of the department, performing Representative duties as needed.
- Facilitates interviews with pharmacy service representative job applicants, and provides hiring recommendations to leadership.
- Provides coaching for pharmacy representatives, and helps identify and provide for training needs in collaboration with pharmacy leadership.
- Communicates effectively with practitioners and pharmacists.
- Collaborates with and keeps pharmacy leadership apprised of operational issues, including staffing resources, program and system needs.
- Assists with development of and maintenance of pharmacy policies and procedures
- Participates in the development of programs designed to enhance preferential or required targeted drugs or supplies.
**Required Qualifications**
- At least 5 years of experience in health care, preferably within a health-related call center environment, or equivalent combination of relevant education and experience.
- Knowledge of prescription drug products, dosage forms and usage.
- Experience designing, implementing, monitoring, and evaluating metrics that measure call center agent productivity.
- Working knowledge of medical/pharmacy terminology
- Excellent verbal and written communication skills.
- Microsoft Office suite, and applicable software program(s) proficiency.
**Preferred Qualifications**
- Supervisory/leadership experience.
- Certified Pharmacy Technician (CPhT) and/or state pharmacy technician license (state specific if state required). If licensed, license must be active and unrestricted in state of practice.
- Call center experience.
- Managed care experience.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $55,706.51 - $80,464.96 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
$55.7k-80.5k yearly 16d ago
Medical Assistant Co-Lead $1,000 sign on bonus
Humana Inc. 4.8
Humana Inc. job in Orlando, FL
Become a part of our caring community and help us put health first The Medical Assistant is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant performs advanced administrative, operational, customer support duties that require independent initiative and judgment.
The Medical Assistant Co-Lead performs clinical duties such as discussing symptoms, obtaining vital signs, medication/vaccine administration, phlebotomy, collecting specimens, performing diagnostic screening tests, sterilizing/cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system. Collaborates closely with Physicians and Advanced Practice Providers. Delivers direct patient care dependent on what active certification allows. Decisions typically focus on methods, tactics, and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes, and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. The Medical Assistant 3 possesses advanced skills and knowledge, contributes to process improvement, delivers in-depth education/training, and provides advanced guidance/mentoring to other Medical Assistants.
Use your skills to make an impact
Required
* Certified or Registered
* Phlebotomy experience
* Medication/vaccine administration experience
* 2+ years MA experience
* High school diploma or equivalent
* CPR Certified
* Value Based Care experience including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience
* This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
Preferred
* 1+ years MA experience in PCO center
* Bilingual proficiency in English and Spanish - must pass proficiency exam prior to foreign language communication
Medical Assistant Co-Lead Working hours:
Monday to Friday 8AM-5PM
Scheduled 40 hours per week
Local travel may be required; if so, mileage is reimbursed
PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR APPLICATION (PDF or Word format)
Alert
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
Interview Format - HireVue
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Language Proficiency Testing:
Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing. Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.
Benefits
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:
Blue Cross and Blue Shield Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
#LI-HJ1
#LI-Onsite
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$44,900 - $60,200 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
$44.9k-60.2k yearly Easy Apply 60d+ ago
Adjudicator, Provider Claims-On the phone
Molina Healthcare 4.4
Orlando, FL job
Provides support for provider claims adjudication activities including responding to providers to address claim issues, and researching, investigating and ensuring appropriate resolution of claims. - Provides support for resolution of provider claims issues, including claims paid incorrectly; analyzes systems and collaborates with respective operational areas/provider billing to facilitate resolution.
- Collaborates with the member enrollment, provider information management, benefits configuration and claims processing teams to appropriately address provider claim issues.
- Responds to incoming calls from providers regarding claims inquiries - provides excellent customer service, support and issue resolution; documents all calls and interactions.
- Assists in reviews of state and federal complaints related to claims.
- Collaborates with other internal departments to determine appropriate resolution of claims issues.
- Researches claims tracers, adjustments, and resubmissions of claims.
- Adjudicates or readjudicates high volumes of claims in a timely manner.
- Manages defect reduction by identifying and communicating claims error issues and potential solutions to leadership.
- Meets claims department quality and production standards.
- Supports claims department initiatives to improve overall claims function efficiency.
- Completes basic claims projects as assigned.
**Required Qualifications**
- At least 2 years of experience in a clerical role in a claims, and/or customer service setting, including experience in provider claims investigation/research/resolution/reimbursement methodology analysis within a managed care organization, or equivalent combination of relevant education and experience.
- Research and data analysis skills.
- Organizational skills and attention to detail.
-Time-management skills, and ability to manage simultaneous projects and tasks to meet internal deadlines.
- Customer service experience.
- Effective verbal and written communication skills.
- Microsoft Office suite and applicable software programs proficiency.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $21.65 - $38.37 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
$21.7-38.4 hourly 16d ago
Physical Therapy Assistant, Home Health
Humana Inc. 4.8
Humana Inc. job in Winter Haven, FL
Become a part of our caring community and help us put health first As a therapist at CenterWell Home Health, you'll play a vital role in helping patients regain strength, mobility and independence-all from the comfort of their homes. By delivering personalized care that focuses on rehabilitation and functional improvement, you'll empower individuals to overcome physical limitations, perform everyday activities with confidence and enjoy a better quality of life.
As a Home Health Physical Therapist Assistant, you will:
* Administer the physical therapy treatment plan as developed by the Physical Therapist.
* Administer non-complex active and passive manual therapeutic exercises, therapeutic massage, traction heat, light, cold, water, and electrical modalities to patients.
* Accurately documents daily, weekly, or monthly records of clients'. Submits clinical paperwork to the office on time each week.
* Attend educational meetings and coordinates and contributes to department in-services.
* Notify physical therapist or Executive Director of any equipment failures, lack of supplies, staff or client changes, and any other departmental
* Schedule clients and performs varied office tasks.
* Apply concepts of infection control and universal precautions in performing patient care activities.
* Accept clinical assignments that are consistent with education and competence to care for patients.
* Promote compliance with all fiscal intermediaries and/or other third-party payors, through education, coaching, and other assistance as necessary.
Use your skills to make an impact
* Associate degree in Physical Therapy from an American Physical Therapy Association.
* Current state license to practice Physical Therapy.
* Valid driver's license, auto insurance and reliable transportation.
* Proof of current CPR certification.
* Minimum two years experience as a Physical Therapy Assistant,
* Comprehensive knowledge of the physical, emotional, social, and biological changes that occur in the geriatric population.
* Self-directed, enthusiastic, and accepts constructive feedback.
* Demonstrates good verbal and written communication and organization skills.
* Communicates and demonstrates a professional image/attitude for patients, families, clients, coworkers, and others.
* Meets mandatory continuing education requirements of CenterWell Home Health and licensing board. Maintains clinical competency in Physical Therapy practice and theory.
* Ability to work a flexible schedule and travel locally.
* Able to maintain confidentiality.
* Maintains current licensure certifications and meets mandatory continuing education requirements.
* Must read, write, and speak fluent English.
* Must have good and regular attendance.
* Performs other related duties as assigned.
Pay Range
* $37.00 - $52.00 - pay per visit/unit
* $58,400 - $80,000 per year base pay
Scheduled Weekly Hours
1
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$64,000 - $87,500 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers benefits for limited term, variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan, employee assistance program, business travel and accident.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
$64k-87.5k yearly 60d+ ago
Community Health Worker
Humana Inc. 4.8
Humana Inc. job in Leesburg, FL
Become a part of our caring community and help us put health first Working within an interdisciplinary care integration team (CIT), the Community Health Worker is responsible for proactively engaging patients and serving as the linking role between a patient, their community, and their healthcare ecosystem including PCP and other specialists, and implementing targeted interventions to address barriers to health and increase access to care.
This role requires outreach strategies to engage patients at least weekly, providing culturally appropriate health education, advocate for needs, facilitate communication between key stakeholders in the patient's community (e.g., facilitate coordination with local food bank) and health care providers (e.g., coordinate visits, review annual wellness visits, and education materials, and engage people on the complex items healthcare stakeholders are sharing with them to help establish a question list for their next appointment and work with patients to help navigate).
Community Health Workers (CHW) coordinate care across health and social service systems serving as their patient advocate and support including yet not limited to the following:
* Needs Assessment: Assessing the health needs of a community to identify priority areas for intervention.
* Screening and Coordination: Conducting basic health screenings and help coordinate with the appropriate healthcare providers for further evaluation and treatment.
* Outreach and Home Visits: Conducting community outreach activities, including home visits, to identify individuals and families in need of healthcare services, understand their living situation, and understand what barriers the patient is facing.
* Health Education: Providing culturally appropriate health information and education. Engage patients in material from providers / clinicians to help them understand or formulate questions for their next visit.
* Care Coordination: Facilitate communication between individuals, healthcare providers, and social service agencies to ensure seamless care coordination including facilitation of the coordination in partnership with patients virtually, in home, or on a 3-way call helping patients as needed.
* Advocacy: Advocating for individuals and communities to access necessary healthcare services, addressing barriers including transportation, language, and financial limitations. Includes assisting patients in setting services up and empowering patients/caregivers to support self-management.
* Social Support: Provide emotional support and coaching to individuals navigating complex health situations.
* Community Engagement: encourage and empower patients to build relationships with community leaders and organizations to promote health initiatives and increase community participation (e.g., attend a community center Zumba class with a patient the first time)
* Cultural Competence: Understanding and respecting the cultural differences of the community they serve to effectively communicate and provide culturally sensitive care
Duties and Responsibilities
* Develop a wholistic view of patient needs and facilitate addressing barriers to health
* Identify existing barriers to engagement with necessary resources and supports
* Provide education around maintenance of chronic health conditions, as well as available options for behavioral care and social support
* Serve as liaison between the patient and the direct care providers, assisting in navigating both internal and external systems
* Initiate care planning and subsequent action steps for high-risk members, coordinating with interdisciplinary team
* Facilitate interdisciplinary team rounds in partnership with the care team
* Supporting patients' self-determination and motivate patients to meet health goals they have identified
* Facilitate and help patients with necessary services and supports
* This field may include but is not limited to: assistance with transportation, food insecurity, navigation of and application for benefits including, Medicaid, HCBS, working to reduce costs associated with prescription medications, organizing schedules of follow up appointments, alleviating social isolation
* Participate in interdisciplinary review of and coordination around complex patients
* Maintain patient confidentiality in accordance with HIPAA
* Document patient encounters in medical record system in a timely manner
* Follow general policies related to fire safety, infection control and attendance
* Perform all other duties and responsibilities as required
Use your skills to make an impact
Required Qualifications
* High School Diploma or equivalent
* Minimum of 2 years of experience working in human services and navigating community-based resources
Preferred Qualifications
* Community Health Worker certification
* Bachelor's Degree in applicable discipline
* Familiarity with state Medicaid guidelines and application processes
* Experience working with seniors' complex needs
* Prior experience conducting home visits and knowledge of field safety practices
* Bilingual in English and Spanish or Creole with the ability to speak, read and write in both languages without limitations nor assistance
Skills/Abilities/Competencies Required
* Ability to multi-task in a fast-paced work environment
* Flexibility to fluidly transition and adjust in an evolving role
* Excellent organizational skills
* Advanced oral and written communication skills
* Strong interpersonal and relationship building skills
* Compassion and desire to advocate for patient needs
* Critical thinking and problem-solving capabilities
Working Conditions
This role has a mobile presence, involving travel to patients' homes, treatment facilities and community-based settings, and assigned clinics to facilitate connections.
Workstyle: Combination in clinic and field, local travel to meet with members
Location: Must reside in The Villages, Clermont or the Leesburg or surrounding areas.
Hours: Must be able to work a 40-hour work week, Monday through Friday 8:00 AM to 5:00 PM, incremental time may be requested to meet business needs.
Tuberculosis (TB) screening: This role is considered member facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Driver's License, Reliable Transportation, Insurance This role is part of Humana's Driver safety program and therefore requires an individual to have:
* a valid state driver's license,
* carry insurance in accordance with the state minimum required limits, or $25,000/$25,000/10,000 whichever is higher
* and a reliable vehicle.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$53,700 - $72,600 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
$53.7k-72.6k yearly 60d+ ago
Call Center Representative -Pharmacy Technician (Onsite)
Walgreens 4.4
Orlando, FL job
As a Pharmacy Technician in a fast-paced call center environment, you will provide exceptional customer service while managing a high volume of calls (approximately 200 per day). You will navigate multiple pharmacy and communication systems to accurately enter patient information, resolve third-party rejects, and support prescription processing under direct supervision. This role requires adherence to state and federal regulations, company policies, and standard operating procedures, with a focus on accuracy, efficiency, and patient satisfaction. Duties may vary based on department assignments..
Job Responsibilities:
* Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
* Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed.
* Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, gain override approval or otherwise resolve the Third Party Rejects.
* Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.
* Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification.
About Walgreens
Founded in 1901, Walgreens (****************** proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
* High School Diploma or GED.
* Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
* Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
* Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
* Communicate effectively in writing and verbally.
* 18 years of age or older.
Preferred Qualifications
* Experience in fast-paced, customer-facing environments
* Skilled at using multiple computer systems accurately and efficiently
* Proficient in pharmacy math for accurate dosage calculations
* At least one year of pharmacy technician experience in a retail or call center environment.
* At least 18 months experience as a pharmacy technician with a certificate/registration by state as granted by the state Board of Pharmacy or nationally recognized certification agency.
* Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
* Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents).
* Fluency in Spanish and English
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $16.5 - $22 / Hourly
$16.5-22 hourly 17d ago
Health & Wellness Director - Memory Care
Brookdale Senior Living 4.2
West Melbourne, FL job
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity As Director of Nursing at Brookdale, you will utilize your leadership qualities to inspire, lead and manage the overall operation of the clinical team to provide the highest quality of care and services for our residents. You will proactively build relationships with residents, families, physicians and other healthcare providers for the coordination of exceptional personalized care. You will consistently collaborate with community leadership, mentor and engage your associates and build resident and family satisfaction.
Brookdale supports our Nurse Leaders through:
* Structured six-week orientation, a wealth of online resources, local nurse mentors and ongoing collaborative support.
* Tuition reimbursement to support your clinical expertise and leadership skills development.
* Network of almost 700 communities in 40 states to support you should relocation be in your future.
This is a great opportunity for a strong nurse leader looking to take the next step in their professional career or for an experienced Director of Nursing looking to join a reputable mission and purpose-driven organization where you can make a contribution.
Qualifications & Skills
* Education as required to obtain state nursing license and state nursing license (LPN/LVN or RN)
* Driver's license
* Minimum of 3 years relevant experience, and Clinical leadership experience preferred.
* Strong working knowledge of technology, proficiency in Microsoft office suite and electronic documentation.
Visit careers.brookdale.com to learn more about Brookdale's culture, see our full list of benefits and find other available job opportunities.
Enriching lives...Together.
At Brookdale, relationships and integrity are the heart of our culture. Do you want to be a part of a welcoming and inclusive community where residents and associates thrive? Our cornerstones of passion, courage, partnership and trust drive everything we do and come to life every day. If this speaks to you, come join our award winning team.
Make Lives Better Including Your Own.
If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
* Medical, Dental, Vision insurance
* 401(k)
* Associate assistance program
* Employee discounts
* Referral program
* Early access to earned wages for hourly associates (outside of CA)
* Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
* Paid Time Off
* Paid holidays
* Company provided life insurance
* Adoption benefit
* Disability (short and long term)
* Flexible Spending Accounts
* Health Savings Account
* Optional life and dependent life insurance
* Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
* Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are eligible for an annual bonus incentive and sales referral bonuses. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Manages the day-to-day clinical services of the community to ensure residents' healthcare needs are met. Ensures residents are treated with respect and dignity and ensures quality care as residents' healthcare needs change. Supervises and provides leadership, as well as coaching, to licensed nurses and other direct care staff within the community. The HWD level for each community is determined based on the total complexity of the role. Complexity criteria include, but are not limited to, factors such as size, type of product lines, medication management regulations, 90-day assessment requirements, multiple licensure requirements, state regulatory complexity, and skilled services requiring an RN.
$43k-79k yearly est. 7d ago
Onsite Mental Health Concierge- Evernorth - Orlando, Florida
Cigna Group 4.6
Orlando, FL job
Disney Mental Health Concierge
Organizational Engagement and Strategy
Consult with managers regarding important workplace issues: including, but not limited to, grief and loss in the workplace, job appropriate behaviors, employee/cast member terminal illness impacts and leadership support.
Facilitate critical incident response by consulting with requesting manager and direct service providers to arrange appropriate clinical services, including onsite services.
Work closely with EAP providers. Educate EAP providers regarding EAP protocols and expectations, and monitors compliance to standards.
Co-create and execute on engagement campaigns/promotion in collaboration with broader Evernorth/Cigna.
Cast Member Engagement & Navigation
Primary point of contact and deployment for critical incident occurrences.
Collaborate with Matrix Partners to obtain necessary information to provide the most appropriate resources.
Provide onsite, virtual, and in-person navigation to emotional well-being resources, including EAP referrals, appointment setting assistance, provider searches, work/life programs, health coaching, case management, behavioral case management, etc.
Provide psychological first aid, assessment, and intervention for crisis situations as needed.
Ensure the appropriate next steps are put in place for referrals into medical, pharmacy or behavioral coaching programs, in addition to any alignment with a behavioral provider
Provide follow-up to all Cast Member connections that take place.
Identify and address SDOH needs such as food, housing medication, and transportation.
Assist in connecting Cast Members with identified community resources to meet their needs.
Work closely with Cast Members and Employees to ensure they have the support system they need to recover from their specific need, illness, or injury.
May facilitate and lead manager and employee mental health trainings.
Provide on-call and on-site services as needed. Expected to be available via email, text, or phone.
General Expectations
Culturally trained on Disney Organizational, Cast Member and Employee roles and responsibilities, benefits, programs, and inventory of resources.
Will work on-site in Walt Disney World Park and be deployed to various locations as needed.
Will be available to all team members, for consultation.
Perform additional tasks/projects as needed, requested or assigned.
Attend all required trainings.
Comply with all Evernorth Behavioral Health policies and Standard Operating Procedures.
Take initiative for continued professional development.
Work closely with the Disney Account Team, Health Coaches, Case Managers, Onsite EAP providers, EACs, Behavioral UM and CM teams to align on cases and hand off appropriately as needed.
Will work directly with Disney Human Resources and Employee Relations teams as needed.
Consult with Cigna/Evernorth clinical supervisor when needed.
Open to suggesting and implementing improvements and enhancements to Mental Health Concierge role and responsibilities.
Qualifications
Current unrestricted independent licensure in a behavioral health field or a medical field with experience in a psychiatric setting (LCSW, LMFT, LPC, LPCC, Licensed Psychologist or RN)
Master's Degree in Behavioral Health field
Knowledge and experience in accessing community resources to help cast members with basic needs.
Certified in Mental Health First Aid
CEAP (certified employee assistance professional) required to obtain within 2 years of employment.
3+ years post-license mental health experience preferred
3+ years experience responding effectively to diverse situations while working across all organizational levels.
Excellent communication and interpersonal skills with a focus on customer service
Effective conflict management and negotiation skills
Ability to adapt to change and problem solve
Strong time management and organization skills with an ability to set priorities in a fast-paced environment
Ability to utilize and navigate multiple technology systems
Bilingual in Spanish or Haitian Creole preferred
Knowledge of managed care preferred
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
$27k-31k yearly est. Auto-Apply 49d ago
Beauty and Wellness Consultant
Walgreens 4.4
Melbourne, FL job
**Job Objectives** Maximizes sales and brand awareness by providing exceptional customer care to all customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget. Demonstrates a passion for beauty and wellness and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty and wellness needs, including mini-makeovers and skincare consultations, with an emphasis on the customers' total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards.
**Job Responsibilities/Tasks**
**Customer Experience**
+ Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers' needs, and informing customers of options.
+ Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary
+ Provides expertise in product demonstrations and consultations utilizing tools such as the Skin Hydrometer and tablet.
+ Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty, Wellness and Personal Care.
+ Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships.
+ Engages with omni-channel solutions to enhance customer engagement/experience.
+ Locates products in other stores or online if unavailable in the store.
**Operations**
+ Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care.
+ Reviews beauty business on a regular basis to understand performance within store and district in partnership with store leadership.
+ Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings.
+ Uses testers and sampling to demonstrate product application and leverage items from beauty promotional programs.
+ Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department.
+ Implements company asset protection procedures to identify and minimize profit loss.
+ Processes sales for customers and/or employee purchases on cash register.
+ Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care.
+ Has working knowledge of store systems and store equipment.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments as assigned.
**Training & Personal Development**
+ Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty and wellness trends, learning from others, and improving job performance.
+ Maintains knowledge of competition, new product/brand launches, and overall industry trends
+ Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training.
+ Attends training and completes e-learning modules requested by Manager or assigned by Corporate.
+ Maintains professional appearance and image in compliance with company guidelines at all times.
+ Models and shares behavior with other Beauty and Wellness Consultants; provides training and assistance to new Beauty and Wellness Consultants.
+ Works collaboratively with Store Leadership to review goals and maintain product knowledge.
**About Walgreens**
Founded in 1901, Walgreens ( ***************** ) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Job ID:** 1714671BR
**Title:** Beauty and Wellness Consultant
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 7780 N WICKHAM RD,MELBOURNE,FL,32940
**Full District Office Address:** 7780 N WICKHAM RD,MELBOURNE,FL,32940-08262-07386-S
**External Basic Qualifications:**
+ High School Diploma/GED and at least one year of experience working in a retail sales environment that required meeting a defined sales goal OR at least one year of experience proactively selling beauty or cosmetic products and providing customer care
+ Experience in developing ways to accomplish goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary
+ Knowledge of products and brands in order to engage and meet the needs of the customer.
+ Experience building and maintaining relationships within a team.
+ Basic level PC/tablet skills.
+ Requires willingness to work flexible schedule including evenings, weekends, and holidays.
+ Must be fluent in reading, writing and speaking English. (Except in Puerto Rico)
**Preferred Qualifications:**
+ Licensure in Cosmetology or as an Esthetician as granted by appropriate state licensing authority.
+ Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
+ Experience demonstrating makeup application and providing makeovers to customers.
+ Experiencing selling Prestige brands.
+ Degree from Beauty School.
+ Experience with another retailer in the form of an Externship.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 07386-MELBOURNE FL
**Pay Type:** Hourly
**Start Rate:** 16
**Max Rate:** 21
$26k-31k yearly est. 53d ago
Social Worker, Home Health
Humana Inc. 4.8
Humana Inc. job in DeLand, FL
Become a part of our caring community and help us put health first The Medical Social Worker participates in the interdisciplinary care provided to home health patients. The Medical Social Worker functions to evaluate and develop a plan of care personalized to fit the patient's emotional and social needs. The Medical Social Worker provides direction and supervision of the Social Worker Assistant as required and when involved in the patient's plan of care. The Medical Social Worker works within CenterWell Home Health's company-specific policy and procedures, applicable healthcare standards, governmental laws, and regulations.
* Assesses the patient's social and emotional state as it relates to his or her illness or injury, needs for care and his or her response to such treatment, and adjustments to care.
* Assesses any relationships of the patient's medical and nursing needs in the home setting, financial resources, and available community resources.
* Provides any appropriate action to obtain available community resources to assist in resolving issues that may be impeding the patient's recovery.
* Instructs patients and families in treating and coping with social and emotional response connected with Provides ongoing assessment of patient and family needs and responses to teaching
* Assists the physician and other health team members in understanding the significant social and emotional factors related to the patient's health Participates in the development and periodic re-evaluation of the physician's Plan of Care for the patient.
* Observes, records, and reports changes in patients' condition and response to treatment to the Clinical Manager and the Participates in the discharge planning process
* Participates as a member of the interdisciplinary care team in care coordination activities and acts as a resource to other health team members in the identification and resolution of patient needs
* Supervises instructs and evaluates the performance of the Social Work Assistant (BSW) to assure that all medical social services are provided to patients in compliance with Company, government, and professional standards
* Maintains and submits documentation as required by the company and/ or facility including any case conferences, patient/physician community contacts, visit reports progress notes, and confers with other health care disciplines in providing optimum patient care.
Use your skills to make an impact
Required Skills/Experience
* Masters or doctoral degree from a school of social work accredited by the Council on Social Work Education.
* Social Worker licensure in the state of practice; if required by state law or regulation.
* A valid driver's license, auto insurance, and reliable transportation are required.
* Proof of current CPR certification
* Minimum of one year of experience as a social worker in a health care setting, home health, and/or hospice.
* Knowledge of and the ability to assist with discharge planning needs, and to obtain community resources (housing, shelter, funeral/memorial service arrangements, legal, information and referral, state/federal financial and medication programs, and eligibility.
* Excellent oral and written communication and interpersonal skills.
* Knowledge of medications and their correct administration.
* Ability to organize tasks, develop action plans, set priorities, and function under stressful situations.
* Ability to be flexible in work hours and travel locally.
* Ability to communicate effectively with patients and their family members and at all levels of the organization.
* Maintains current licensure certifications and meets mandatory continuing education requirements.
* Must read, write and speak fluent English.
* Must have good and regular attendance.
* Performs other related duties as assigned.
* Valid driver's license, auto insurance and reliable transportation.
Scheduled Weekly Hours
1
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$53,700 - $72,600 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers benefits for limited term, variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan, employee assistance program, business travel and accident.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
$53.7k-72.6k yearly 23d ago
Occupational Therapist Assistant, Home Health
Humana Inc. 4.8
Humana Inc. job in Orlando, FL
Become a part of our caring community and help us put health first As a therapist at CenterWell Home Health, you'll play a vital role in helping patients regain strength, mobility and independence-all from the comfort of their homes. By delivering personalized care that focuses on rehabilitation and functional improvement, you'll empower individuals to overcome physical limitations, perform everyday activities with confidence and enjoy a better quality of life.
As a Home Health Occupational Therapist Assistant, you will:
* Provide therapy services planned, delegated and supervised by the qualified Occupational Therapist in accordance with the patient's Plan of Treatment.
* Assist in the implementation of vocational/education programs and activities established by registered Occupational Therapist designed to restore, reinforce, and enhance task performances, diminish or correct pathology, and to promote/maintain health and self-sufficiency.
* Design/adapt equipment and working and/or living environment. Fabricate devices to assist and improve function and independence and participation in the program and/or community where possible.
* Provide therapeutic treatment and instruction to patients as directed by the qualified Occupational Therapist and in accordance with physician orders to improve/restore strength, coordination, range-of-motion and function or teach compensation measures.
* Report information and observations to Occupational Therapist and/or Clinical supervisor, document observed information in patient records and prepares clinical notes. Assist with preparation of progress reports. Maintain and submit documentation as required by the Company and/or facility.
* Instruct patients and family members regarding home programs as well as care and use of adaptive equipment.
* Participate in care coordination and discharge planning activities and act as a resource to other health care personnel in meeting patient's needs.
* Design community reintegration activities, as appropriate, to assist the client in the physical reconditioning effort, and/or the psychological adjustment and coordinate the plan with members of the interdisciplinary team.
Use your skills to make an impact
Required Experience/Skills:
* Current and unrestricted OTA licensure
* Minimum of six months occupational therapist assistant experience preferred
* Home Health experience a plus
* Current CPR certification
* Good organizational and communication skills
* A valid driver's license, auto insurance, and reliable transportation are required.
Pay Range
* $37.00 - $52.00 - pay per visit/unit
* $58,400 - $80,000 per year base pay
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$64,000 - $87,500 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
$64k-87.5k yearly 38d ago
Analyst, Compliance (Sales)
Molina Healthcare 4.4
Orlando, FL job
**(Sales) Compliance Analyst** Molina Healthcare's Medicare Compliance team supports sales operations for the Molina Medicare product lines. It is a centralized corporate function supporting compliance activities. **KNOWLEDGE/SKILLS/ABILITIES** is primarily responsible for Sales Oversight.
· Provide regulatory expertise to the Sales Organization: both State and Federal
· Have working knowledge of federal and state guidelines pertaining to Sales and Marketing.
· Perform internal Sales/Marketing Compliance Reporting.
· Perform internal Sales/Marketing monitoring.
· Detailed oriented to conduct thorough Sales allegations investigations.
· Recommend applicable corrective action(s) when applicable to business partners.
· Process improvement driven.
· Create, update, and retire P&Ps, Standard Operating Procedures and Training documents.
· Lead regularly scheduled Sales & Compliance leadership meetings.
· Interpret and analyze Medicare, Medicaid, and MMP Required Sales & Marketing Reporting Technical Specifications.
· Create and maintain monthly and quarterly Sales Complaint Key Performance Indicator (KPI) reports.
· Review and interpret internal Sales dashboards for outliers and deeper dive research.
· Manage compliance Sales Allegations, Secret Shops, and recommend corrective action plans for deficiencies found.
· Responds to legislative inquiries/ Sales complaints (state insurance regulators, Congressional, etc.).
· Leads projects to achieve Sales compliance objectives.
· Interprets and analyzes state and federal regulatory manuals and revisions.
· Interpret and analyze federal and state rules and requirements for proposed & final rules for Sales Oversight.
· Interact with Molina external customers, via verbal and written communication.
· Ability to work independently and set priorities.
**Experience**
· 2-4 years' related compliance work experience
· Exceptional communication skills, including presentation capabilities, both written and verbal.
· Excellent interpersonal communication and oral and written communication skills.
· High level Interaction with Leadership.
· Sales Allegation Investigations
· Policy & Procedures
Pay Range: $80,168 - $116,835 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
$80.2k-116.8k yearly 19d ago
Sales and Marketing Director Protem
Brookdale Senior Living 4.2
Orlando, FL job
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
* Medical, Dental, Vision insurance
* 401(k)
* Associate assistance program
* Employee discounts
* Referral program
* Early access to earned wages for hourly associates (outside of CA)
* Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
* Paid Time Off
* Paid holidays
* Company provided life insurance
* Adoption benefit
* Disability (short and long term)
* Flexible Spending Accounts
* Health Savings Account
* Optional life and dependent life insurance
* Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
* Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Generates high-volume recurring streams of new move-in revenue for assigned Brookdale communities with open Sales and Marketing Director positions. Prioritizes the outperformance of budgeted sales goals and community revenue targets by efficiently performing all processes and tasks required to close sales, including the development and execution of marketing plans to achieve community occupancy goals. Represents the ideal Brookdale sales professional and promotes a mission-driven sales culture while leading employment of those unique insights gained within one community's opportunities to optimize sales in next community assignments. This position will travel to communities within a designated geographic area. Assignments will vary in length and may change with little notice.
* Supervises and coaches the daily sales activities of at least two full-time associates onsite to achieve desired move-in results.
* Drives rapid occupancy growth and prioritizes rate integrity where assigned by conducting high-quality daily phone and in-person sales calls that convert to move-ins.
* Attends daily stand-up meetings and communicates current product information to appropriate community associates daily and as needed, including but not limited to availability, pricing, and concessions.
* Partners with Director(s) of District Sales to develop and execute business plans to achieve community revenue and occupancy goals.
* Maintains a working knowledge of and manages all relevant sales-specific software programs and Customer Relationship Management systems needed to generate high move-in volume, including thorough and accurate data entry, periodic database cleanup, and community coaching documentation.
* Motivates community associates to meet or exceed weekly and monthly sales performance expectations in partnership with community operations and clinical leaders, Director(s) of District Sales, and Divisional Sales leadership.
* Maintains current working knowledge of relevant competition in markets where assigned.
* Provides accurate and timely move-in forecasts weekly and as requested.
* Communicates incoming resident's needs and preferences to the Executive Director and/or appropriate community associate(s) to enhance customer satisfaction upon move-in.
* Fosters a positive image of each assigned community and the Brookdale brand with all customers, residents, associates, and relevant professional/volunteer influencers.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.
Education and Experience
Bachelor's degree in Marketing, Business, or related field. Three to five years of sales experience, preferably in the retirement industry or medical or pharmaceutical sales, with a proven track record of generating and closing a high percentage of qualified leads is required. Additional years of related work experience may be substituted for the education requirement on a year-for-year basis up to four years.
Certifications, Licenses, and Other Special Requirements
Works on short-term strategic assignments within specified geographic area. Requires a valid driver's license and frequent car and/or air travel as needed.
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Knowledge of sales and marketing to include principles and methods for showing, promoting, and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Knowledge of Medicare and Medicaid regulations to include applicable processes for the product line(s) being sold. Knowledge of state regulations impacting or directing the delivery of services is required. Ability to operate smartphones, personal computers, and related software is required. Previous experience with contact management database, Microsoft Word, Excel, and Outlook is preferred. Ability to effectively manage time, tasks, and projects in a dynamic environment is required. Ability to build trust and act honestly in relationships with others is required. Ability to assess and understand customers' expectations, needs and circumstances is essential. Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness, and maturity is required. Ability to effectively listen and communicate verbally and in writing is essential.
Physical Demands and Working Conditions
* Standing
* Walking
* Sitting
* Use hands and fingers to handle or feel
* Reach with hands and arms
* Stoop, kneel, crouch, or crawl
* Talk or hear
* Ability to lift: up to 25 pounds
* Vision
* Requires interaction with co-workers, residents or vendors
* Occasional weekend, evening or night work if needed to ensure shift coverage
* Requires Travel: Frequently
Brookdale is an equal opportunity employer and a drug-free workplace.
$52k-70k yearly est. 4d ago
Administrative Assistant/Receptionist
Coventry Health Care 4.8
Lake Wales, FL job
We are seeking a full-time Receptionist/Administrative Assistant with strong computer skills, who is detail-oriented and has excellent people skills to complement our professional staff. You must be responsible, and thrive in a dynamic type of work environment with changing daily responsibilities. Successful applicants must have a clear speaking voice and enjoy wearing a lot of "different hats
The ideal candidate will possess extensive experience supporting senior executives. Bachelors Degree is preferred. Excellent verbal and written communication skills a must. Excellent project management skills with strong attention to detail, organizatiion,prioritization and follow-through. Extensive experience with meeting and travel preparation and planning. Demonstrated use of good judgement, initiative, flexibility and composure while working under pressure of frequent interruptions and changing priorities. Must be able to handle confidential and sensitive information. Must have a high level of proficiency in MS Office. Must have the flexibility to work longer and weekend hours on occassion.
$30k-35k yearly est. 60d+ ago
Medical Assistant WellMed at Dr Phillips
Unitedhealth Group 4.6
Orlando, FL job
**$2,200 Sign-On Bonus for External Candidates** **18 days of PTO & Closed On Major Holidays** **MA Certification Fee Reimbursement - 401K Match** **Opportunities at WellMed,** part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind **Caring. Connecting. Growing together.**
The Clinic location is in Orlando, FL. Clinic hours: Monday - Friday: 8am - 5pm.
**Primary Responsibilities:**
+ Assist physicians and nursing personnel with injections, EKGs, phlebotomy and other patient care procedures
+ Maintain established quality control standards
+ Record and process patient care documentation quickly and accurately
+ Coordinate patient care as directed by physicians, company standards and policies
+ Organize, stock and clean exam and treatment rooms and sterilize instruments
+ Maintain quality control standards and required Medical Assistant and CPR certifications
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High school diploma or GED
+ Current, nationally recognized Medical Assistant certification or registration or the ability to obtain the designation within 180 days of employment
+ Current CPR and/or BLS certification or the ability to attain the certification within 30 days of employment
+ Knowledge of medical terminology
+ Phlebotomy skills
+ This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease
**Preferred Qualifications:**
+ 2+ years of experience as a Medical Assistant or related experience in a medical setting
+ ICD-9/10 and CPT coding experience
+ Microsoft experience
+ Bilingual (English/Spanish) language proficiency
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.25 to $25.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
$18.3-25 hourly 24d ago
Clinic Triage Nurse Optum at Altamonte Springs
Unitedhealth Group 4.6
Altamonte Springs, FL job
**$5,000 sign on bonus for External Candidates** **WellMed, part of the Optum family of businesses, is seeking a Clinic Nurse to join our team in Altamonte Springs, FL. Optum is a clinician-led care organization that is changing the way clinicians work and live.**
**As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.**
At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while **Caring. Connecting. Growing together.**
Under the direction of the Provider, the Clinic Nurse provides direct patient care in accordance with Company protocols, established standards of nursing practice, and the FL Nurse Practice Act. Promptly screens patients with signs or symptoms of illness. Works with the clinical team for appropriate treatment, plan of care and disposition. Ensures patient monitoring and follow up. The Clinic Nurse reports to the Center Administrator.
**Primary Responsibilities:**
+ Contributes to and supports the corporation's quality initiatives by planning, communicating and encouraging team and individual. Maintains a strong focus on quality and continuous improvement within job scope
+ Maintains an active nursing appointment schedule for assisting the Provider in the monitoring of members' health care needs. Assists the Care Manager and Provider in the follow-up management of post-hospitalized or post-emergency room visits
+ Comprehensively screens patients for care opportunities and collaborates with treating physician to develop care plans that meet patients' needs and result in appropriate quality care
+ Provides condition specific patient education and anticipatory guidance, as well as care coordination, under the guidance of the Provider
+ Provides health teaching
+ Provides direct nursing care, comfort measures, emotional support to patients
+ Performs selected IV therapy and administers prescribed treatment per Provider order
+ Maintains clinical documentation within the medical records assuring compliance within all guidelines. Documents all interventions, responses, and outcomes
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High school graduate, GED or equivalent
+ Basic Life Support for Healthcare providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross) or the ability to obtain within 90 days of employment
+ For RNs:
+ Associates or Bachelor's degree in Science
+ Valid Florida RN license
+ Bilingual English and Spanish
**Preferred Qualifications:**
+ 2+ years of experience in Med-Surg, ER, ICU, Acute Care
+ Experience with electronic health records (EHR)
+ Experience in MS Office
+ Ability to read, write and speak the Spanish language fluently
In 2011, WellMed partnered with Optum to provide care to patients across Texas and Florida. WellMed is a network of doctors, specialists and other medical professionals that specialize in providing care for more than 1 million older adults with over 16,000 doctors' offices. At WellMed our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. WellMed has more than 22,000+ primary care physicians, hospitalists, specialists, and advanced practice clinicians who excel in caring for 900,000+ older adults. Together, we're making health care work better for everyone.
_OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
$53k-61k yearly est. 54d ago
Inventory Specialist
Walgreens 4.4
Port Orange, FL job
+ Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes. Validates and ensures accuracy of planograms.
+ Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing.
+ Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs.
+ In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day.
**Customer Experience**
+ Engages customers by greeting them and offering assistance with products and services. In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Executes and coaches team members on warehouse and vendor inventory management processes including but not limited to creating, reviewing, and receiving orders.
+ Scans in all deliveries while the vendor is still in the store, including common carrier deliveries. Focuses on One Box receiving. Takes the appropriate action marking delivery as received if the product was physically delivered, contacting vendor for past undelivered scheduled receipts, and opening tickets as needed to correct inaccurate orders.
+ Under the supervision of the pharmacist-in-charge, verifies all pharmacy shipments are posted for products physically received at the store. Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders performing any necessary tote audits, and accurately reporting any shortages or damaged product.
+ Completes On-Shelf Availability (OSA) end-to-end process including warehouse and direct store delivery (DSD) for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration, completes scan outs/ scan outs returns on all subscribed departments including vendor/ DSD departments and pharmacy scan outs.
+ Under the supervision of the pharmacist-in-charge,completes pharmacy inventory activities including but not limited to pharmacy recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled, and damaged salvage returns. Facilitates excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock. Verifies posting of all pharmacy/ prescription claims.
+ Completes execution of all pricing activities including price changes, markdowns, and markdowns deletes. Responsible for basic department pricing, including daily price changes, accurate pricing with correct signage, and reliable and timely completion of any additional regulatory pricing tasks.
+ Responsible for supporting front end and pharmacy ordering by ordering expense items. Monitors pharmacy manual orders to identify excess orders. Maintains consigned inventory and orders as required.
+ Ensures all designated pull & quarantine item on-hands are updated and placed in the designated holding area.
+ Maintains accurate inventory counts. Maintains the accuracy of on-hand quantities including but not limited to basic departments, stockroom, overstock locations.
+ Under the supervision of the pharmacist-in-charge, maintains accurate inventory counts and accuracy of on-hand quantities in pharmacy and completes pharmacy smart counts.
+ Ensures the store maintains inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Assists in the maintenance of inventory records, including receiving and posting of all products (in the front-end)) received at the store in all inventory systems. Organizes files and retains all invoices/receipts/return authorizations necessary for all inventory activities.
+ Helps to prepare for physical inventory and supports the physical inventory day activities, including but not limited to preparing sales floor, stockroom, and pharmacy for inventory and auditing the third party team on the day of inventory.
+ Supports keeping all counters and shelves clean and well merchandised.
+ Knowledgeable of all store systems and equipment.
+ Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens. Supports execution of Pickup Program.
+ In designated stores, when serving as the leader on duty, responsible and accountable for registering all related sales on assigned point-of-sale system (POS), including records of scanning errors, price verifications, items not on file, price modifications, and voids. Completes product returns, order voids, customer refunds, cash drops to safe, and provides change as requested for point of sale.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes any additional activities and other tasks as assigned.
**Training & Personal Development**
+ Attends company-based trainings for continuous development and completes all e-learning modules including safety training requirements.
+ Obtains and maintains a valid pharmacy license/certification as required by the state.
**Communications**
+ Serves as a liaison between management and non-management team members by coaching and developing other capabilities with inventory systems. When serving as the leader on duty, communicates assigned tasks to team members and reports disciplinary issues and customer complaints to management.
**Job ID:** 1736730BR
**Title:** Inventory Specialist
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 1650 DUNLAWTON AVE,PORT ORANGE,FL,32127
**Full District Office Address:** 1650 DUNLAWTON AVE,PORT ORANGE,FL,32127-04754-03894-S
**External Basic Qualifications:**
+ Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates).
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Must have a willingness to work a flexible schedule, including evening and weekend hours.
+ "Achieving expectations" rating on last performance review and no written disciplinary actions in the previous 12 months (internal candidates only).
+ Demonstrated attention to detail and ability to multi task and manage execution.
+ Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
**Preferred Qualifications:**
+ Prefer previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
+ Prefer to have prior work experience with Walgreens, with an evaluation on file.
We will consider employment of qualified applicants with arrest and conviction records.
**An Equal Opportunity Employer, including disability/veterans.**
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 03894-PORT ORANGE FL
**Pay Type:** Hourly
**Start Rate:** 17
**Max Rate:** 20