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Product Owner jobs at Humana

- 32 jobs
  • Product Owner 2

    Humana 4.8company rating

    Product owner job at Humana

    **Become a part of our caring community and help us put health first** With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. The Product Owner 2 is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Product Owner 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Product Owner 2 maximizes the value of product created by Agile team. Is the liaison with stakeholders and the development team ensuring the right product is being built, in the right order, within budget and by the deadline. Serves as the Agile team's primary contact for information, work prioritization, and decision-making. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. + Backlog ownership - ability to prioritize and manage a complex backlog of stories and align output of the team to the overall set of features prioritized by the Product Manager. Additionally provide clarity to scrum team members with regards to the ultimate customer experience delivered by story implementation + Prioritization and Capacity Management - provide value-based guidance on backlog prioritization to the implementation team. Coordinate with the Product Manager and set boundaries that are based on objective team capacity, taking special care to not over commit the team to deliverables. + Cross Functional Coordination - work directly with other Product Owners and Product Mangers to ensure that the value delivered by the team aligns with the overall vision set forth in Epics and Features. + Stakeholder and Business Owner Engagement - consistently engage with key stakeholders, end users and business owners to deliver a high value product that meets required needs. Adopt an iterative approach, demonstrating key team accomplishments and soliciting real time feedback from those that will ultimately use the product. + Defining Vision - coordinating with both Product Managers and Epic Owners to align on a vision for the owned product. Ensure alignment from the Lead Portfolio Management (LPM) all the way to the team level. Story delivery value should be aligned to overall objectives and key results (ORKs). This role will improve Product team capacity related to Salesforce Health Cloud and Community's needs. The Product Owner 2 will be the liaison between the business and the technology team. **Use your skills to make an impact** **Required Qualifications** + Either a bachelor's degree within a related field **OR** 2+ years of experience in product ownership or as a business analyst. + Prior experience using CRM tools, Sales/Marketing Resources, Microsoft Office with proficiency in TEAMS, Excel, and PowerPoint + Strong analytic, organization and problem-solving skills enabling sound decision-making. **Preferred Qualifications** + Proficient in the following technologies - Salesforce, Azure DevOps, Jira Align, Miro and Lucid + Experience supporting large scale Salesforce Health Cloud systems + Product Management experience a plus **Additional Information** To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. + Satellite, cellular and microwave connection can be used only if approved by leadership. + Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. + Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including: Health benefits effective day one + Paid time off, holidays, volunteer time and jury duty pay + Recognition pay + 401(k) retirement savings plan with employer match + Tuition assistance + Scholarships for eligible dependents + Parental and caregiver leave + Employee charity matching program + Network Resource Groups (NRGs) + Career development opportunities **Our Hiring Process** As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called HireVue. HireVue Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you. If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging, and/or Video interview. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to the next round of interviews. If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker. Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $86,300 - $118,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 12-14-2025 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
    $86.3k-118.7k yearly Easy Apply 8d ago
  • Lead Technical Product Manager

    Humana 4.8company rating

    Product owner job at Humana

    Become a part of our caring community and help us put health first About the Role Humana and CenterWell are developing a cutting-edge Next Best Action (NBA) platform to enable personalized engagement, gamified incentives, and advanced agentic AI decision-making across our organization. As a Lead Technical Product Manager (PM-T), you will be responsible for shaping the vision, defining the roadmap, and overseeing the delivery of the NBA platform. This includes orchestrating how data, predictive models, and APIs drive real-time decision-making, rewards, and agentic AI experiences across both digital and service touchpoints. You will collaborate closely with teams in engineering, data science, AI, and various business units to deliver solutions that enhance Star Ratings, accelerate HEDIS gap closure, and improve CAHPS satisfaction. This position requires a hands-on approach and high level of ownership-ideal for an individual who excels at strategic thinking, precise technical specification, and working with engineering teams to simplify and scale complex systems. Key Responsibilities Product Vision & Strategy Define and lead the strategy for the NBA platform, enabling data-driven personalization and intelligent engagement for all brands and channels. Create PRFAQs and technical product narratives to ensure alignment between leadership and engineering on the long-term vision. Translate business objectives (e.g., Stars improvement, gap closure, engagement) into actionable technical roadmaps. Emphasize scalability, observability, and interoperability as essential product outcomes. Technical Product Ownership Develop and manage comprehensive product requirements, user stories, and technical specifications to guide engineering efforts. Collaborate with architects and engineers to balance scalability, latency, and personalization accuracy. Convert data science models into deployable, measurable product features. Define API contracts, data schemas, and integration patterns that conform to enterprise standards. Ensure seamless integration of NBA decisioning with CDPs, ML scoring models, and omnichannel activation platforms (such as AJO and Salesforce). Lead backlog prioritization, sprint planning, and iterative product development alongside engineering and data science teams. Data & Intelligence Integration Work with Data Science and ML Engineering to operationalize propensity, recommendation, and optimization models. Define mechanisms by which inputs (Customer 360 data, contextual events, profiles) generate outputs (Next Best Actions, offers, rewards). Own the development of experimentation frameworks, ensuring product decisions are validated through A/B testing and data analysis. Establish success metrics (e.g., engagement uplift, gap closure, reward adoption, member satisfaction) and experimentation frameworks. Oversee instrumentation and analytics strategies to continually enhance NBA logic and outcomes. Leadership & Stakeholder Management Collaborate with cross-functional teams (Clinical, Marketing, Stars, Compliance) to ensure the NBA engine supports business objectives and meets regulatory requirements. Communicate complex technical concepts to senior executives in a clear, results-oriented manner. Work with compliance and legal teams to ensure NBA logic adheres to CMS, HIPAA, and internal standards. Mentor junior product managers and set high standards for technical product management. Success in This Role The NBA platform becomes the system of record for real-time personalization across Humana and CenterWell. Business teams can measure clear improvements in engagement, satisfaction, and Stars metrics. Engineering velocity and decisioning quality increase through strong product leadership and technical clarity. The NBA ecosystem evolves into a foundation for future GenAI-powered member experiences. " Use your skills to make an impact Basic Qualifications Minimum of 8 years' experience in product management or technical program management, including at least 3 years as a Technical Product Manager in data, AI/ML, or personalization platforms. Demonstrated success in defining and launching complex technical products end-to-end. Deep understanding of APIs, microservices, and event-driven architectures (Kafka, Pub/Sub). Hands-on experience collaborating with engineers to design scalable backend systems. Strong analytical skills; adept at querying, interpreting metrics, and running experiments. Excellent written and verbal communication skills, with ability to craft product narratives and influence senior stakeholders. Preferred Qualifications Experience with NBA/NBO systems, AI decisioning, or real-time recommendation platforms. Familiarity with healthcare data models, privacy regulations, and CMS/HIPAA compliance. Exposure to GenAI and agentic frameworks (e.g., LangChain, OpenAI APIs, MCP). Educational background in computer science, engineering, or related technical field (BS/MS preferred). MBA or equivalent experience in product strategy or enterprise platform management. Leadership Principles Customer Obsession: Prioritize member outcomes in all decisions. Dive Deep: Gain detailed understanding of technical architecture and data models. Invent and Simplify: Build scalable and intuitive solutions for complex personalization needs. Bias for Action: Deliver incremental value quickly while working towards strategic goals. Earn Trust: Establish credibility across data science, engineering, and business functions. Deliver Results: Ensure all product decisions lead to measurable improvements in engagement, retention, and Star Ratings. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $126,300 - $173,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 12-21-2025 About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
    $126.3k-173.7k yearly Auto-Apply 2d ago
  • Agile Technical Product Owner Senior Advisor - SAP OTC Contracts & Chargebacks (Vistex 4)

    Cigna 4.6company rating

    Philadelphia, PA jobs

    CuraScript SD, a wholesale pharmaceutical distributor and wholly owned subsidiary of Evernorth - The Cigna Group is seeking an experienced Agile Technical Product Owner to join its technology team. This strategic role will support the SAP S/4HANA Cloud ERP implementation, focusing on Order-to-Cash (OTC) contracts and chargebacks leveraging Vistex. The Senior Advisor will lead Agile product ownership efforts, drive contract and chargeback strategy, and ensure alignment with business objectives. Key Responsibilities Serve as Technical Product Owner for SAP OTC Vistex contracts and chargebacks, managing backlog and prioritization. Collaborate with cross-functional teams-business stakeholders, developers, and SAP experts-to define and deliver product increments. Translate business requirements into clear user stories and acceptance criteria for SAP S/4HANA Cloud ERP enhancements. Lead Agile ceremonies, including sprint planning, backlog refinement, and product demos. Define and communicate product vision, roadmap, and success metrics for Vistex contract and chargeback capabilities. Configure and test end-to-end Vistex scenarios (rebates, chargebacks, pricing catalogs, pharma billing). Coordinate testing and validation of system changes, including WRICEF developments and configuration updates. Monitor and resolve system issues, ensuring timely delivery of solutions and enhancements. Maintain up-to-date functional knowledge of SAP Vistex and OTC processes. Ensure all changes are properly tested and documented using best-practice engineering principles. Required Experience 7+ years of hands-on SAP Vistex experience (paybacks, chargebacks, billing, pricing catalogs, pharma billing). 3+ years with Vistex V4. 2+ years of configuration experience in S/4HANA Cloud. 7+ years of configuration experience in SAP ECC. Strong integration knowledge across SD, MM, FI, SC, LO, and FICO modules. Experience with Vistex reporting (VIZI) and EDI/IDOC processing. Expertise in documenting and managing business, functional, and nonfunctional requirements. Familiarity with CPI, SAP Activate methodology, and Solution Manager. Strong understanding of Agile frameworks (Scrum, SAFe) and tools (JIRA, Confluence). Preferred Qualifications Excellent communication skills; ability to work independently and collaboratively. Proven ability to manage multiple priorities and deliver results in Agile environments. Experience in pharmaceutical distribution and supply chain management. Prior involvement in SAP implementation or upgrade projects. Education Bachelor's degree in Computer Science or related field (or equivalent work experience). If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 113,000 - 188,400 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $91k-114k yearly est. Auto-Apply 12d ago
  • Digital Product Owner Senior Advisor

    Cigna 4.6company rating

    Remote

    About Evernorth DigitalAt Evernorth Digital, we believe health makes progress possible. Our teams don't just build products-they create transformative experiences that redefine how care is delivered. We combine human-centered design, cutting-edge technology, and data-driven insights to solve complex challenges and inspire positive change. Here, curiosity fuels innovation, collaboration drives impact, and every idea has the power to improve lives. Join us and help shape a future where healthcare is smarter, simpler, and more connected.About the RoleWe're looking for a visionary Digital Product Owner to join our Digital Provider organization. This is your opportunity to lead initiatives that make healthcare easier for providers and better for patients. You'll blend strategy, design thinking, and technology expertise to deliver digital solutions that matter-solutions that reduce friction, accelerate care, and create measurable business value.How You'll Make an ImpactSet the Vision and Drive Innovation: Own the product roadmap and champion new ideas that transform provider experiences. You'll define strategy, prioritize features, and communicate a clear vision that inspires teams and stakeholders alike.Lead Agile Delivery with Purpose: Translate business needs into actionable user stories and acceptance criteria. Partner with Research, Design, and Engineering to deliver high-quality solutions at speed-embracing agile principles and fostering a culture of continuous improvement.Collaborate Across the Enterprise: Work with cross-functional teams to align business goals with user needs. You'll be the connector-bringing together insights from stakeholders, analytics, and design to deliver products that exceed expectations.Measure What Matters: Use data and analytics to track success, uncover opportunities, and inform future strategies. Your decisions will be grounded in insights that drive adoption, efficiency, and impact.What You Bring• Bachelor's degree or equivalent experience (Healthcare, Pharmacy, Digital Analytics, or Technology preferred)• 5+ years in digital product or technology management• Expertise in agile methodologies and product lifecycle management• Experience influencing across multiple product teams• Passion for user-centered design and collaboration with research and design teams Why Join Us?This isn't just a job-it's a chance to shape the future of healthcare. You'll work on meaningful challenges, innovate without limits, and see the impact of your work every day. At Evernorth Digital, your ideas matter, your voice counts, and your work changes lives. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 113,000 - 188,400 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $78k-100k yearly est. Auto-Apply 9d ago
  • Senior Product Manager - Emerging Technologies

    Cigna 4.6company rating

    Bloomfield, CT jobs

    The Senior Product Manager - Emerging Technologies leads strategy and execution for AI-driven solutions that transform healthcare operations. This role focuses on leveraging Generative AI to enhance efficiency, accuracy, and speed within Provider Operations and Coverage Review Ops. Responsibilities include rapidly gaining functional knowledge of business areas, collaborating with product designers, operations, and tech leads to define and deliver solutions, and ensuring alignment across Empowered Product Teams (EPTs). The position requires clearing roadblocks, maximizing AI capabilities, and driving value targets. The Emerging Technologies team operates in a fast-paced, matrixed environment, developing cutting-edge applications to reinvent internal workflows. Responsibilities Leads EPT(s) consisting of product, technology and operations to: Develop solution approach that is oriented to leadership vision Drive development of product to hit value targets Creates, maintains and presents Product Solution Design document, meant to provide a high-level picture of the product flow, technologies utilized and solution outcomes to leadership and matrix partners Identifies major risks and issues to product outcomes and partners with technology to mitigate and then resolve Drives synergies between products and EPTs they are aligned to Collaborates with Product Managers within the provider pillar to ensure alignment of solutions and capabilities Partners with AI Center of Enablement to: Define Generative AI integration strategy to solve complex problems Implement and Improve Generative AI capabilities Overcome obstacles as they arise in Generative AI deployment Qualifications Advanced degree in mathematics, statistics, analytics, computer science or alternative STEM field preferred; bachelor's degree required 5+ year of experience developing products and/or defining product strategy for technology-based products, experience with emerging technology strongly preferred 1+ experience with Generative AI powered applications; experience or a deep knowledge of Generative AI/Agentic Solutions preferred Proficiency in prompt engineering, AI agent architecture and LLM foundations Ability to evaluate problems and recommend solutions that have an appropriate problem-technology alignment and drive maximum value for business areas Fast learner, can quickly get up to speed in new area of work, going from zero knowledge to functional understanding Ability to work comfortably with all levels of management including senior and executive leadership Proven ability to navigate in an ambiguous environment to carve out a productive role and drive results Experience in the healthcare space, specifically the provider claims and/or provider data spaces If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 110,700 - 184,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $98k-125k yearly est. Auto-Apply 6d ago
  • Product Strategy Director, Customer Data Platform

    The Cigna Group 4.6company rating

    Bloomfield, CT jobs

    Role Title: Director, Product Management - Customer Data Platform As a Product Director in Evernorth's Digital team, you will be responsible for helping to build the strategy, define requirements, and drive execution for the platform capabilities that power Evernorth's Customer Data Platform (CDP). This is a running platform with active customers. Your mandate is to increase reliability, adoption, and ROI; simplify the landscape by assessing overlapping and legacy assets; and make clear build/buy/retire decisions that reduce cost-to-serve and enable personalization at scale. This role will report into the Product Strategy Senior Director and includes managing all aspects of product management including strategy & roadmap development, research & analysis, and platform execution, enabling internal teams to safely ship compliant, data-driven interactions faster. The right person for this role can solve complex problems, communicate solutions concisely and articulate clear vision to technical and non-technical groups. This individual will work closely with Product & Technology leadership, Research, Analytics, Clinical, and Development/Delivery teams, as well as key stakeholders in senior leadership to develop and deliver solutions that will differentiate Evernorth as a market leader. In support of strategic efforts, this individual will understand the strategy of all stakeholders and will partner with business leads and functional owners to accomplish core responsibilities. Ultimately, this individual will not only help translate business objectives into a clear product roadmap and requirements, but also help define them and identify opportunities for Evernorth Digital. How You'll Make a Difference As Director, Product Management - Customer Data Platform, you will set the pace for our future by defining and evolving the CDP vision and roadmap, ensuring alignment with enterprise digital strategy. You'll lead the development and delivery of reusable, enterprise-wide capabilities that power personalization and omnichannel engagement across Email, SMS, IVR, Bot, and more. Your role spans strategy and execution: - Drive Product Vision & Roadmap: Manage roadmap development, prioritize initiatives, and communicate product strategy to key stakeholders. - Translate Strategy into Action: Define business requirements and convert them into measurable product requirements, epics, and user stories with clear acceptance criteria. - Enable Capability Development: Oversee design and delivery of platform-level features and enablers (e.g., LLMs, Content Management Systems, Enterprise Design Systems and 3rd Party Vendors) in partnership with engineering and architecture teams. - Champion Governance & Compliance: Establish governance for data layers (AIE, Claims, PHI, Registration) and enforce secure, compliant activation and access controls. - Collaborate Across the Enterprise: Engage executive stakeholders and cross-functional teams-marketing, analytics, operations-to ensure CDP capabilities meet business needs and drive adoption. - Measure & Optimize: Define KPIs for capability utilization and business impact, monitor performance, and identify opportunities for enhancement. - Evangelize & Enable: Support adoption through training, documentation, and close collaboration with customer-facing teams to articulate product positioning and benefits. What We Expect From You - Proven track record in conceiving and delivering digital products, ideally with experience in platforms and data products. - Ability to oversee new product development from ideation through launch and ongoing optimization. - Strategic thinker who anticipates trends and incorporates them into short- and long-term plans. - Exceptional communication skills with experience engaging executive stakeholders. - Data-driven mindset with experience in A/B testing and analytics implementation. - Entrepreneurial spirit and ability to thrive in a fast-paced, dynamic environment. - Comfortable working across multiple business units, including Product, Engineering, and Analytics. - Strong leadership skills with emphasis on coaching and developing product talent. Qualifications (Minimum) - Minimum of a Bachelor's degree and 7+ years in digital product management, including 5+ years managing other product managers. - 5+ years leading platform products(data/MarTech/CDP/decisioning) with enterprise adoption at scale. - Technical fluency across data and event architectures (cloud warehouse/lake, streaming/CDC, identity/consent) and observability (metrics, tracing, logs). - Familiarity with CDP/engagement technologies (e.g., Redpoint, Adobe RTCDP/Journey Optimizer, Salesforce Marketing Cloud) and Snowflake/Databricks plus streaming frameworks. Preferred Qualifications - Ownership of APIs/SDKs with versioning/deprecation and compatibility management. - Experience evaluating vendor/legacy stacks and driving consolidate/modernize/retire decisions with ROI and migration execution. - Proven record improving developer experience and driving adoption (docs, samples, enablement) with measurable platform KPIs. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 158,300 - 263,900 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group . **About The Cigna Group** Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._
    $110k-131k yearly est. 13d ago
  • Senior Manager, Product Management - Call Routing & Voice Experience

    Cigna 4.6company rating

    Philadelphia, PA jobs

    At Evernorth Health Services, we're transforming healthcare through technology and data. As a Sr. Manager, Product Management for Call Routing and IVR, you'll drive innovation in customer engagement platforms, making it easier for millions to access care. Join us to shape intuitive, efficient and empathetic voice solutions that truly make a difference. Responsibilities * Champion human-centered design by creating IVR and call routing experiences that are simple, accessible and personalized. * Align product strategy with Evernorth's goals to deliver measurable business impact, focusing on operational excellence and member engagement. * Lead the adoption of modern telephony platforms, cloud-native solutions and AI-driven routing to build resilient, scalable systems. * Analyze complex workflows, identify pain points and implement solutions that reduce friction and improve service quality. * Inspire and guide cross-functional teams-engineering, design, operations, and analytics-to deliver innovative voice solutions and foster organizational alignment. Required Qualifications * 5+ years of experience in product management, with a focus on customer engagement or voice technologies. * 3+ years working with telephony platforms, IVR systems, and cloud-native technologies (AWS, Azure, or GCP). Preferred Qualifications * Bachelor's degree in a quantitative or technical field (Computer Science, Engineering, Information Systems or related discipline). * Experience with call routing strategies, IVR design and integration with CRM or contact center platforms. * Familiarity with speech recognition, natural language processing and secure voice authentication. * Proven ability to translate business objectives into technology-driven solutions that enhance customer experience. * Strong understanding of compliance and security standards in healthcare technology. Why Join Evernorth? Be part of a team redefining healthcare engagement through technology. Your work will help millions access care more easily and efficiently, making a real impact on health outcomes and customer satisfaction. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 133,900 - 223,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $106k-127k yearly est. Auto-Apply 8d ago
  • Senior Product Manager - Emerging Technologies

    Cigna 4.6company rating

    Denver, CO jobs

    The Senior Product Manager - Emerging Technologies leads strategy and execution for AI-driven solutions that transform healthcare operations. This role focuses on leveraging Generative AI to enhance efficiency, accuracy, and speed within Provider Operations and Coverage Review Ops. Responsibilities include rapidly gaining functional knowledge of business areas, collaborating with product designers, operations, and tech leads to define and deliver solutions, and ensuring alignment across Empowered Product Teams (EPTs). The position requires clearing roadblocks, maximizing AI capabilities, and driving value targets. The Emerging Technologies team operates in a fast-paced, matrixed environment, developing cutting-edge applications to reinvent internal workflows. Responsibilities * Leads EPT(s) consisting of product, technology and operations to: * Develop solution approach that is oriented to leadership vision * Drive development of product to hit value targets * Creates, maintains and presents Product Solution Design document, meant to provide a high-level picture of the product flow, technologies utilized and solution outcomes to leadership and matrix partners * Identifies major risks and issues to product outcomes and partners with technology to mitigate and then resolve * Drives synergies between products and EPTs they are aligned to * Collaborates with Product Managers within the provider pillar to ensure alignment of solutions and capabilities * Partners with AI Center of Enablement to: * Define Generative AI integration strategy to solve complex problems * Implement and Improve Generative AI capabilities * Overcome obstacles as they arise in Generative AI deployment Qualifications * Advanced degree in mathematics, statistics, analytics, computer science or alternative STEM field preferred; bachelor's degree required * 5+ year of experience developing products and/or defining product strategy for technology-based products, experience with emerging technology strongly preferred * 1+ experience with Generative AI powered applications; experience or a deep knowledge of Generative AI/Agentic Solutions preferred * Proficiency in prompt engineering, AI agent architecture and LLM foundations * Ability to evaluate problems and recommend solutions that have an appropriate problem-technology alignment and drive maximum value for business areas * Fast learner, can quickly get up to speed in new area of work, going from zero knowledge to functional understanding * Ability to work comfortably with all levels of management including senior and executive leadership * Proven ability to navigate in an ambiguous environment to carve out a productive role and drive results * Experience in the healthcare space, specifically the provider claims and/or provider data spaces If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 110,700 - 184,500 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $92k-115k yearly est. Auto-Apply 5d ago
  • Product Strategy Director, Customer Data Platform

    The Cigna Group 4.6company rating

    Santa Monica, CA jobs

    Role Title: Director, Product Management - Customer Data Platform As a Product Director in Evernorth's Digital team, you will be responsible for helping to build the strategy, define requirements, and drive execution for the platform capabilities that power Evernorth's Customer Data Platform (CDP). This is a running platform with active customers. Your mandate is to increase reliability, adoption, and ROI; simplify the landscape by assessing overlapping and legacy assets; and make clear build/buy/retire decisions that reduce cost-to-serve and enable personalization at scale. This role will report into the Product Strategy Senior Director and includes managing all aspects of product management including strategy & roadmap development, research & analysis, and platform execution, enabling internal teams to safely ship compliant, data-driven interactions faster. The right person for this role can solve complex problems, communicate solutions concisely and articulate clear vision to technical and non-technical groups. This individual will work closely with Product & Technology leadership, Research, Analytics, Clinical, and Development/Delivery teams, as well as key stakeholders in senior leadership to develop and deliver solutions that will differentiate Evernorth as a market leader. In support of strategic efforts, this individual will understand the strategy of all stakeholders and will partner with business leads and functional owners to accomplish core responsibilities. Ultimately, this individual will not only help translate business objectives into a clear product roadmap and requirements, but also help define them and identify opportunities for Evernorth Digital. How You'll Make a Difference As Director, Product Management - Customer Data Platform, you will set the pace for our future by defining and evolving the CDP vision and roadmap, ensuring alignment with enterprise digital strategy. You'll lead the development and delivery of reusable, enterprise-wide capabilities that power personalization and omnichannel engagement across Email, SMS, IVR, Bot, and more. Your role spans strategy and execution: - Drive Product Vision & Roadmap: Manage roadmap development, prioritize initiatives, and communicate product strategy to key stakeholders. - Translate Strategy into Action: Define business requirements and convert them into measurable product requirements, epics, and user stories with clear acceptance criteria. - Enable Capability Development: Oversee design and delivery of platform-level features and enablers (e.g., LLMs, Content Management Systems, Enterprise Design Systems and 3rd Party Vendors) in partnership with engineering and architecture teams. - Champion Governance & Compliance: Establish governance for data layers (AIE, Claims, PHI, Registration) and enforce secure, compliant activation and access controls. - Collaborate Across the Enterprise: Engage executive stakeholders and cross-functional teams-marketing, analytics, operations-to ensure CDP capabilities meet business needs and drive adoption. - Measure & Optimize: Define KPIs for capability utilization and business impact, monitor performance, and identify opportunities for enhancement. - Evangelize & Enable: Support adoption through training, documentation, and close collaboration with customer-facing teams to articulate product positioning and benefits. What We Expect From You - Proven track record in conceiving and delivering digital products, ideally with experience in platforms and data products. - Ability to oversee new product development from ideation through launch and ongoing optimization. - Strategic thinker who anticipates trends and incorporates them into short- and long-term plans. - Exceptional communication skills with experience engaging executive stakeholders. - Data-driven mindset with experience in A/B testing and analytics implementation. - Entrepreneurial spirit and ability to thrive in a fast-paced, dynamic environment. - Comfortable working across multiple business units, including Product, Engineering, and Analytics. - Strong leadership skills with emphasis on coaching and developing product talent. Qualifications (Minimum) - Minimum of a Bachelor's degree and 7+ years in digital product management, including 5+ years managing other product managers. - 5+ years leading platform products(data/MarTech/CDP/decisioning) with enterprise adoption at scale. - Technical fluency across data and event architectures (cloud warehouse/lake, streaming/CDC, identity/consent) and observability (metrics, tracing, logs). - Familiarity with CDP/engagement technologies (e.g., Redpoint, Adobe RTCDP/Journey Optimizer, Salesforce Marketing Cloud) and Snowflake/Databricks plus streaming frameworks. Preferred Qualifications - Ownership of APIs/SDKs with versioning/deprecation and compatibility management. - Experience evaluating vendor/legacy stacks and driving consolidate/modernize/retire decisions with ROI and migration execution. - Proven record improving developer experience and driving adoption (docs, samples, enablement) with measurable platform KPIs. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 158,300 - 263,900 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group . **About The Cigna Group** Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. _Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._ _If you require reasonable accommodation in completing the online application process, please email:_ _*********************_ _for support. Do not email_ _*********************_ _for an update on your application or to provide your resume as you will not receive a response._ _The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._ _Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._
    $125k-152k yearly est. 13d ago
  • Product Strategy Director, Customer Data Platform

    Cigna 4.6company rating

    Santa Monica, CA jobs

    Role Title: Director, Product Management - Customer Data Platform As a Product Director in Evernorth's Digital team, you will be responsible for helping to build the strategy, define requirements, and drive execution for the platform capabilities that power Evernorth's Customer Data Platform (CDP). This is a running platform with active customers. Your mandate is to increase reliability, adoption, and ROI; simplify the landscape by assessing overlapping and legacy assets; and make clear build/buy/retire decisions that reduce cost-to-serve and enable personalization at scale. This role will report into the Product Strategy Senior Director and includes managing all aspects of product management including strategy & roadmap development, research & analysis, and platform execution, enabling internal teams to safely ship compliant, data-driven interactions faster. The right person for this role can solve complex problems, communicate solutions concisely and articulate clear vision to technical and non-technical groups. This individual will work closely with Product & Technology leadership, Research, Analytics, Clinical, and Development/Delivery teams, as well as key stakeholders in senior leadership to develop and deliver solutions that will differentiate Evernorth as a market leader. In support of strategic efforts, this individual will understand the strategy of all stakeholders and will partner with business leads and functional owners to accomplish core responsibilities. Ultimately, this individual will not only help translate business objectives into a clear product roadmap and requirements, but also help define them and identify opportunities for Evernorth Digital. How You'll Make a Difference As Director, Product Management - Customer Data Platform, you will set the pace for our future by defining and evolving the CDP vision and roadmap, ensuring alignment with enterprise digital strategy. You'll lead the development and delivery of reusable, enterprise-wide capabilities that power personalization and omnichannel engagement across Email, SMS, IVR, Bot, and more. Your role spans strategy and execution: • Drive Product Vision & Roadmap: Manage roadmap development, prioritize initiatives, and communicate product strategy to key stakeholders. • Translate Strategy into Action: Define business requirements and convert them into measurable product requirements, epics, and user stories with clear acceptance criteria. • Enable Capability Development: Oversee design and delivery of platform-level features and enablers (e.g., LLMs, Content Management Systems, Enterprise Design Systems and 3rd Party Vendors) in partnership with engineering and architecture teams. • Champion Governance & Compliance: Establish governance for data layers (AIE, Claims, PHI, Registration) and enforce secure, compliant activation and access controls. • Collaborate Across the Enterprise: Engage executive stakeholders and cross-functional teams-marketing, analytics, operations-to ensure CDP capabilities meet business needs and drive adoption. • Measure & Optimize: Define KPIs for capability utilization and business impact, monitor performance, and identify opportunities for enhancement. • Evangelize & Enable: Support adoption through training, documentation, and close collaboration with customer-facing teams to articulate product positioning and benefits. What We Expect From You • Proven track record in conceiving and delivering digital products, ideally with experience in platforms and data products. • Ability to oversee new product development from ideation through launch and ongoing optimization. • Strategic thinker who anticipates trends and incorporates them into short- and long-term plans. • Exceptional communication skills with experience engaging executive stakeholders. • Data-driven mindset with experience in A/B testing and analytics implementation. • Entrepreneurial spirit and ability to thrive in a fast-paced, dynamic environment. • Comfortable working across multiple business units, including Product, Engineering, and Analytics. • Strong leadership skills with emphasis on coaching and developing product talent. Qualifications (Minimum) • Minimum of a Bachelor's degree and 7+ years in digital product management, including 5+ years managing other product managers. • 5+ years leading platform products(data/MarTech/CDP/decisioning) with enterprise adoption at scale. • Technical fluency across data and event architectures (cloud warehouse/lake, streaming/CDC, identity/consent) and observability (metrics, tracing, logs). • Familiarity with CDP/engagement technologies (e.g., Redpoint, Adobe RTCDP/Journey Optimizer, Salesforce Marketing Cloud) and Snowflake/Databricks plus streaming frameworks. Preferred Qualifications • Ownership of APIs/SDKs with versioning/deprecation and compatibility management. • Experience evaluating vendor/legacy stacks and driving consolidate/modernize/retire decisions with ROI and migration execution. • Proven record improving developer experience and driving adoption (docs, samples, enablement) with measurable platform KPIs. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 158,300 - 263,900 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $125k-152k yearly est. Auto-Apply 14d ago
  • Product Manager, Client Installation & Experience

    Cigna 4.6company rating

    Philadelphia, PA jobs

    Evernorth Health Services positions product management as a driver of innovation in healthcare technology. The mission is to reimagine care access by creating seamless, personalized, and efficient experiences. Product managers are expected to challenge the status quo, identify opportunities for value creation, and deliver sustainable solutions that improve health outcomes and customer satisfaction. Evernorth leverages advanced technology, data and intelligent design to simplify complex healthcare processes. Investments in digital transformation, automation, and AI-driven solutions enable scalable, secure, and customer-centric experiences. Product Manager, Client Installation & Experience Join Evernorth Health Services as a Product Manager for Client Installation & Experience, where you'll shape the onboarding journey for new and renewing clients. Your work will directly impact operational efficiency and client satisfaction, helping redefine how technology and process improvements connect clients to care. Responsibilities (Outcome-Focused): * Champion broker and client needs by identifying pain points and designing solutions that simplify onboarding and renewal. * Drive measurable outcomes by aligning product strategy with goals for reducing installation timelines and improving satisfaction. * Lead initiatives to enhance internal workflows, implement automation and optimize tools for scalability and efficiency. * Collaborate cross-functionally with Sales, Underwriting and Client Operations to ensure seamless onboarding execution. * Analyze operational metrics and use insights to prioritize product enhancements for maximum impact. Qualifications * Required: * 3+ years of product management experience, preferably in healthcare, insurance, or related industries. * Proven ability to manage complex operational workflows and deliver technology-enabled process improvements. * Strong understanding of complex systems and data management. * Preferred: * Experience with healthcare payers; broker experience is a plus. * Familiarity with workflow automation and operational tooling. * Strong analytical skills and ability to translate business objectives into actionable product roadmaps. * Strong understanding of platform development and backend technologies. * Understanding of compliance and security standards in healthcare technology. * Bachelor's degree in Business, Technology or related field. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 92,800 - 154,600 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
    $76k-100k yearly est. Auto-Apply 12d ago
  • Product Owner (Non-Technical), Optum Rx Copay Card Solutions - Remote

    Unitedhealth Group 4.6company rating

    Eden Prairie, MN jobs

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.** This Product Manager role will be responsible for supporting our market products that drive both consumer & client affordability within the OptumRx product & strategy portfolio. Scope of work includes program drug list management, analysis to identify value levers and assisting roll out of strategic project(s). Interfacing with clients & client management to present product concepts, acting as subject matter expert to promote our products both internally and externally. Additionally, some cross-functional collaboration to remediate operational pain points or other constraints that may be limiting product value to consumers and clients. This role will interface with OptumRx functional partners, customers, sales and client management teams to support product function and ensure product competitiveness in the market. Skills the role must leverage include strategic thinking, understanding client and consumer needs, quantitative analysis, collaboration, decision making and leading in ambiguous circumstances. This role is expected to partner effectively with operations, IT, marketing, finance, sales, reporting, and other functional areas to lead cross-functional teams to manage and incrementally improve existing market products. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. **Primary Responsibilities:** + Develop and execute product strategies that align with Product & Strategy goals and market needs + Understand market and consumer needs, as well as the competitive landscape + Constantly collect and analyze performance data (e.g., market; financial; operational) to enhance existing products and identify new opportunities for the business + Support definition and execution of product roadmaps and drive near and long-term strategies that increase product value over time + Identifies and resolves technical, operational and organizational problems outside own team + Develop and execute product strategies that align with company goals and market needs + Serve as a subject matter expert to internal & external stakeholders on specific marketplace and product topics + Support sales and account management for key client activities + Collaborate with internal leaders and external partners to gain an understanding of their business needs and adapt product strategy, priorities, and business plans accordingly + Develop a point of view and advocate for a position and product at all levels of the organization, including directly to executive leadership + Reviews product performance against expectations and facilitates or influences changes to product portfolio to improve competitive position and optimal product performance You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + 2+ years of "Non-Technical" product management experience with a business focus including execution of product roadmaps and driving near and long-term strategies within healthcare + Experience achieving goals in a matrix environment, working collaboratively cross functionally with peer group and internal/external business partners to overcome obstacles to achieve project results + Experience developing and delivering formal presentations, effectively communicating and influencing at all levels of an organization, including executive presentations + Experience conducting market research to evolve product performance & strategic alignment + Experience identifying & remediating operational issues related to consumer and client problems + Intermediate Excel experience including data analysis, data summarization, visualization and manipulation (using V-Look up) **Preferred Qualifications:** + Product Management experience with a PBM, Pharmacy or Pharma + Experience in RxClaim to troubleshoot issues & extract data + Knowledge and expertise with Specialty or non-Specialty medications in the pharmacy/PBM ecosystem + Experience creating and/or updating product marketing collateral *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. **Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
    $89.9k-160.6k yearly 60d+ ago
  • Product Owner (Non-Technical), Optum Rx Copay Card Solutions - Remote

    Unitedhealth Group Inc. 4.6company rating

    Eden Prairie, MN jobs

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This Product Manager role will be responsible for supporting our market products that drive both consumer & client affordability within the OptumRx product & strategy portfolio. Scope of work includes program drug list management, analysis to identify value levers and assisting roll out of strategic project(s). Interfacing with clients & client management to present product concepts, acting as subject matter expert to promote our products both internally and externally. Additionally, some cross-functional collaboration to remediate operational pain points or other constraints that may be limiting product value to consumers and clients. This role will interface with OptumRx functional partners, customers, sales and client management teams to support product function and ensure product competitiveness in the market. Skills the role must leverage include strategic thinking, understanding client and consumer needs, quantitative analysis, collaboration, decision making and leading in ambiguous circumstances. This role is expected to partner effectively with operations, IT, marketing, finance, sales, reporting, and other functional areas to lead cross-functional teams to manage and incrementally improve existing market products. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: * Develop and execute product strategies that align with Product & Strategy goals and market needs * Understand market and consumer needs, as well as the competitive landscape * Constantly collect and analyze performance data (e.g., market; financial; operational) to enhance existing products and identify new opportunities for the business * Support definition and execution of product roadmaps and drive near and long-term strategies that increase product value over time * Identifies and resolves technical, operational and organizational problems outside own team * Develop and execute product strategies that align with company goals and market needs * Serve as a subject matter expert to internal & external stakeholders on specific marketplace and product topics * Support sales and account management for key client activities * Collaborate with internal leaders and external partners to gain an understanding of their business needs and adapt product strategy, priorities, and business plans accordingly * Develop a point of view and advocate for a position and product at all levels of the organization, including directly to executive leadership * Reviews product performance against expectations and facilitates or influences changes to product portfolio to improve competitive position and optimal product performance You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * 2+ years of "Non-Technical" product management experience with a business focus including execution of product roadmaps and driving near and long-term strategies within healthcare * Experience achieving goals in a matrix environment, working collaboratively cross functionally with peer group and internal/external business partners to overcome obstacles to achieve project results * Experience developing and delivering formal presentations, effectively communicating and influencing at all levels of an organization, including executive presentations * Experience conducting market research to evolve product performance & strategic alignment * Experience identifying & remediating operational issues related to consumer and client problems * Intermediate Excel experience including data analysis, data summarization, visualization and manipulation (using V-Look up) Preferred Qualifications: * Product Management experience with a PBM, Pharmacy or Pharma * Experience in RxClaim to troubleshoot issues & extract data * Knowledge and expertise with Specialty or non-Specialty medications in the pharmacy/PBM ecosystem * Experience creating and/or updating product marketing collateral * All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
    $89.9k-160.6k yearly 27d ago
  • Sr. Product Mgr, Pharmacy Product Strategy & Development - MN

    Unitedhealth Group 4.6company rating

    Minnetonka, MN jobs

    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start **Caring. Connecting. Growing together** Are you passionate about shaping the future of pharmacy solutions? As Pharmacy Product Strategy & Development Lead, you'll be at the forefront of driving innovation and growth for UHC Employer & Individual (E&I). Partnering closely with the VP of Strategy & Innovation, you'll transform insights into action-crafting bold strategies, building market-leading products, and delivering solutions that redefine client value. This is a high-impact role for a visionary leader who thrives on turning ideas into reality. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. **Primary Responsibilities:** + Lead Market Intelligence & Strategy + Be the eyes and ears of the market-track regulatory shifts, pharma strategies, and investment trends + Anticipate future spend patterns and competitive moves to shape winning strategies + Represent UHC E&I in key forums like Innovation Council, Client Advisory Board, and Sales Pipeline Calls to capture real-time insights + Drive Product Innovation & Growth + Assess our current portfolio and identify opportunities to elevate performance + Design and own a dynamic growth roadmap-both enterprise-wide and by line of business + Champion new ideas through the stage-gate process, using data to prioritize what matters most + Lead product development from concept to commercialization-be the quarterback who makes it happen + Shape Financial & Pricing Strategy + Collaborate with Finance to build pro forma models that demonstrate accretive growth + Develop pricing strategies that balance client value and profitability + Ensure market solutions integrate seamlessly into underwriting and P&L models + Ignite Cross-Functional Collaboration + Partner with Marketing to craft compelling positioning and value stories + Equip Growth teams with playbooks that inspire confidence in selling and upselling + Work with Product Management to activate performance reporting and accountability + Deliver Market Solutions That Matter + Create innovative solutions across Optum and UHG to meet emerging client needs + Support post-launch success during the warranty period-answering critical questions and driving adoption You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Bachelor's degree in business, healthcare, or related field + 7+ years in health insurance or managed pharmacy, PBM, or pharma manufacturer industries + 7+ years in product development (0-1), agile & waterfall methodologies + Proven experience in product strategy, development, or management within healthcare or pharmacy sectors + Deep understanding of regulatory environments, PBM, and payer dynamics + Proven solid analytical, financial modeling, and strategic planning skills + Proven ability to lead cross-functional teams and influence senior stakeholders + Proven exceptional communication and presentation skills + Demonstrated success in building growth strategies and launching new products + Proven resilient, adaptable, and energized by ambiguity-comfortable making decisions without all the answers + Proven high initiative, solid follow-through, and a passion for innovation *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. **Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
    $110.2k-188.8k yearly 6d ago
  • Sr. Product Mgr, Pharmacy Product Strategy & Development - MN

    Unitedhealth Group Inc. 4.6company rating

    Minnetonka, MN jobs

    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together Are you passionate about shaping the future of pharmacy solutions? As Pharmacy Product Strategy & Development Lead, you'll be at the forefront of driving innovation and growth for UHC Employer & Individual (E&I). Partnering closely with the VP of Strategy & Innovation, you'll transform insights into action-crafting bold strategies, building market-leading products, and delivering solutions that redefine client value. This is a high-impact role for a visionary leader who thrives on turning ideas into reality. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: * Lead Market Intelligence & Strategy * Be the eyes and ears of the market-track regulatory shifts, pharma strategies, and investment trends * Anticipate future spend patterns and competitive moves to shape winning strategies * Represent UHC E&I in key forums like Innovation Council, Client Advisory Board, and Sales Pipeline Calls to capture real-time insights * Drive Product Innovation & Growth * Assess our current portfolio and identify opportunities to elevate performance * Design and own a dynamic growth roadmap-both enterprise-wide and by line of business * Champion new ideas through the stage-gate process, using data to prioritize what matters most * Lead product development from concept to commercialization-be the quarterback who makes it happen * Shape Financial & Pricing Strategy * Collaborate with Finance to build pro forma models that demonstrate accretive growth * Develop pricing strategies that balance client value and profitability * Ensure market solutions integrate seamlessly into underwriting and P&L models * Ignite Cross-Functional Collaboration * Partner with Marketing to craft compelling positioning and value stories * Equip Growth teams with playbooks that inspire confidence in selling and upselling * Work with Product Management to activate performance reporting and accountability * Deliver Market Solutions That Matter * Create innovative solutions across Optum and UHG to meet emerging client needs * Support post-launch success during the warranty period-answering critical questions and driving adoption You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Bachelor's degree in business, healthcare, or related field * 7+ years in health insurance or managed pharmacy, PBM, or pharma manufacturer industries * 7+ years in product development (0-1), agile & waterfall methodologies * Proven experience in product strategy, development, or management within healthcare or pharmacy sectors * Deep understanding of regulatory environments, PBM, and payer dynamics * Proven solid analytical, financial modeling, and strategic planning skills * Proven ability to lead cross-functional teams and influence senior stakeholders * Proven exceptional communication and presentation skills * Demonstrated success in building growth strategies and launching new products * Proven resilient, adaptable, and energized by ambiguity-comfortable making decisions without all the answers * Proven high initiative, solid follow-through, and a passion for innovation * All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
    $110.2k-188.8k yearly 6d ago
  • Capability Manager - Strategic Product Management - Remote

    Unitedhealth Group 4.6company rating

    Minnetonka, MN jobs

    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.** The Community & Sate Clinical Strategic Capabilities team is seeking a Capability Manager (aka Strategic Product Manager) to enhance and transform the care management experience. Our team is dedicated to developing capabilities that empower care managers to deliver simplified, personalized, and compassionate care that drives improved health outcomes for our members. By transforming care management with AI-driven tools, data insights, and automation, we enable person-centered clinical models that prioritize impactful interventions, seamless operations, and tailored engagement across digital, telephonic, and in-person channels. As a capability manager, you will be responsible for applying strategic product management methodologies and techniques to develop and enhance technology solutions that improve care the management experience. This role involves collaborating with cross-functional business and technology teams to identify capability gaps, drive capability opportunities, and develop strategic plans and requirements to optimize solutions and deliver maximum value to our markets. The ideal candidate is a natural problem-solver and collaborator who is able to translate business opportunities into clear product strategies and roadmaps. They thrive in cross-functional environments, communicate with clarity, and know how to balance vision with execution. If you are someone who can connect the dots between user value, business impact, and delivery, we'd love to meet you! **You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.** **Primary Responsibilities:** + Capability / Product Management: Identify and define the capabilities required to achieve the strategic goals of the C&S Clinical Strategic Capabilities portfolio. Develop and implement strategic solutions to build and enhance capabilities, including development of strategic vision, roadmap, and features that bring the overall solution to life. Ensure capabilities align with overall business objectives and customer/market needs + Cross-functional collaboration: Work closely with other product managers, designers, developers, and various stakeholders to integrate capabilities into strategic roadmaps. Facilitate workshops and meetings to align and prioritize capability needs, requirements, and development plans. Collaborate with development, training, and readiness teams to build competency in new capabilities and prepare for go-to-market launch(es) + Gap analysis and improvement: Conduct regular capability gap analyses to identify areas for improvement and development. Develop strategic plans to address identified gaps and enhance product capabilities. Continuously monitor and evaluate the effectiveness of implemented capabilities, using feedback loops, observations, and other measures in partnership with stakeholders and delivery partners + Innovation and best practices: Stay current with industry trends, emerging technologies, and best practices in capability development. Introduce innovative solutions and approaches to enhance product capabilities. Promote a culture of continuous learning and improvement within the team + Stakeholder management: Build and maintain solid relationships with key stakeholders, including business leaders, customers, and partners. Communicate capability roadmaps and progress plans to stakeholders effectively. Manage stakeholder expectations and ensure alignment on capability goals, roadmap timelines, and outcomes + Performance measurement: Establish and maintain metrics and KPIs to measure the success and impact of capabilities. Monitor and analyze capability performance data to identify trends and insights. Report on capability performance and provide recommendations for improvement + Capability Governance: Govern capability delivery plans from idea through development and launch, ensuring timely and successful delivery to the markets. Collaborate with stakeholders and delivery teams to manage delivery timelines, resources, and budgets effectively. Coordinate with cross-functional teams to align dependencies across and integration of capabilities across roadmaps You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Years of post-high school education can be substituted/is equivalent to years of experience. **Required Qualifications:** + 7+ years of experience in capability management / product management, or a related role within the product management or technology industry and a proven track record of developing and implementing capability strategies that drive improved experience and efficiencies + Hands-on experience in documenting product requirements and breaking down work into capabilities and features + Experience with capability assessment frameworks, performance metrics, and data analysis tools + Experience in developing clear, business-friendly product strategy and vision, strategic roadmaps, product materials, and go-to-market plans + Knowledge of product development /software development processes with the ability to lead and drive continuous improvement initiatives + Knowledge of industry-standard product management lifecycle and associated deliverables + Proven solid analytical and problem-solving skills, with the ability to interpret complex data and derive actionable insights + Proven excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders + Proven strategic thinker with the ability to align capability initiatives with overall business goals + Proven solid strategic product management skills, with the ability to manage multiple priorities and define and manage complex roadmaps + Proven solid stakeholder alignment, business acumen, and negotiation skills + Proven excellent presentation and story-telling skills with the ability to develop business-friendly materials and articulate complex ideas using easy-to-understand concepts **Preferred Qualifications:** + Training and/or certification in Human-Centered Design + Experience in Healthcare product/capability management + Knowledge of Medicaid & DNSP lines of business, including core Medicaid and LTSS + Product Management / Product Manager Certification highly desired *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
    $89.9k-160.6k yearly 60d+ ago
  • Capability Manager - Strategic Product Management - Remote

    Unitedhealth Group Inc. 4.6company rating

    Minnetonka, MN jobs

    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Community & Sate Clinical Strategic Capabilities team is seeking a Capability Manager (aka Strategic Product Manager) to enhance and transform the care management experience. Our team is dedicated to developing capabilities that empower care managers to deliver simplified, personalized, and compassionate care that drives improved health outcomes for our members. By transforming care management with AI-driven tools, data insights, and automation, we enable person-centered clinical models that prioritize impactful interventions, seamless operations, and tailored engagement across digital, telephonic, and in-person channels. As a capability manager, you will be responsible for applying strategic product management methodologies and techniques to develop and enhance technology solutions that improve care the management experience. This role involves collaborating with cross-functional business and technology teams to identify capability gaps, drive capability opportunities, and develop strategic plans and requirements to optimize solutions and deliver maximum value to our markets. The ideal candidate is a natural problem-solver and collaborator who is able to translate business opportunities into clear product strategies and roadmaps. They thrive in cross-functional environments, communicate with clarity, and know how to balance vision with execution. If you are someone who can connect the dots between user value, business impact, and delivery, we'd love to meet you! You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: * Capability / Product Management: Identify and define the capabilities required to achieve the strategic goals of the C&S Clinical Strategic Capabilities portfolio. Develop and implement strategic solutions to build and enhance capabilities, including development of strategic vision, roadmap, and features that bring the overall solution to life. Ensure capabilities align with overall business objectives and customer/market needs * Cross-functional collaboration: Work closely with other product managers, designers, developers, and various stakeholders to integrate capabilities into strategic roadmaps. Facilitate workshops and meetings to align and prioritize capability needs, requirements, and development plans. Collaborate with development, training, and readiness teams to build competency in new capabilities and prepare for go-to-market launch(es) * Gap analysis and improvement: Conduct regular capability gap analyses to identify areas for improvement and development. Develop strategic plans to address identified gaps and enhance product capabilities. Continuously monitor and evaluate the effectiveness of implemented capabilities, using feedback loops, observations, and other measures in partnership with stakeholders and delivery partners * Innovation and best practices: Stay current with industry trends, emerging technologies, and best practices in capability development. Introduce innovative solutions and approaches to enhance product capabilities. Promote a culture of continuous learning and improvement within the team * Stakeholder management: Build and maintain solid relationships with key stakeholders, including business leaders, customers, and partners. Communicate capability roadmaps and progress plans to stakeholders effectively. Manage stakeholder expectations and ensure alignment on capability goals, roadmap timelines, and outcomes * Performance measurement: Establish and maintain metrics and KPIs to measure the success and impact of capabilities. Monitor and analyze capability performance data to identify trends and insights. Report on capability performance and provide recommendations for improvement * Capability Governance: Govern capability delivery plans from idea through development and launch, ensuring timely and successful delivery to the markets. Collaborate with stakeholders and delivery teams to manage delivery timelines, resources, and budgets effectively. Coordinate with cross-functional teams to align dependencies across and integration of capabilities across roadmaps You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Years of post-high school education can be substituted/is equivalent to years of experience. Required Qualifications: * 7+ years of experience in capability management / product management, or a related role within the product management or technology industry and a proven track record of developing and implementing capability strategies that drive improved experience and efficiencies * Hands-on experience in documenting product requirements and breaking down work into capabilities and features * Experience with capability assessment frameworks, performance metrics, and data analysis tools * Experience in developing clear, business-friendly product strategy and vision, strategic roadmaps, product materials, and go-to-market plans * Knowledge of product development /software development processes with the ability to lead and drive continuous improvement initiatives * Knowledge of industry-standard product management lifecycle and associated deliverables * Proven solid analytical and problem-solving skills, with the ability to interpret complex data and derive actionable insights * Proven excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders * Proven strategic thinker with the ability to align capability initiatives with overall business goals * Proven solid strategic product management skills, with the ability to manage multiple priorities and define and manage complex roadmaps * Proven solid stakeholder alignment, business acumen, and negotiation skills * Proven excellent presentation and story-telling skills with the ability to develop business-friendly materials and articulate complex ideas using easy-to-understand concepts Preferred Qualifications: * Training and/or certification in Human-Centered Design * Experience in Healthcare product/capability management * Knowledge of Medicaid & DNSP lines of business, including core Medicaid and LTSS * Product Management / Product Manager Certification highly desired * All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
    $89.9k-160.6k yearly 6d ago
  • Lead Tech Product Manager - Technical Platforms (IAM) - Remote

    Unitedhealth Group 4.6company rating

    Eden Prairie, MN jobs

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.** As a **Lead Product Manager** , you will drive platform strategy across OptumInsight by partnering with strategic product managers, technical product managers, product owners, engineering, and operations teams. You will lead the technology delivery roadmap for key product portfolios, with a particular focus on **Identity & Access Management (IAM)** capabilities that ensure secure, scalable, and compliant solutions. Your leadership will be critical in delivering integrated, high-quality solutions that support business growth and meet rigorous security standards. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. **Primary Responsibilities:** + Translate complex business needs into scalable, secure, and actionable technical requirements across platform assets, with a strong emphasis on IAM + Lead prioritization of product initiatives, manage scope, and resolve delivery challenges across multiple workstreams + Own and drive product lifecycle from ideation through launch, with a focus on measurable outcomes and continuous improvement + Facilitate and lead JAR & JAD sessions with cross-functional stakeholders to align on product vision and execution + Develop and communicate strategic product roadmaps and execution plans across program increments + Influence and align a matrixed organization-including operations, strategy, engineering, and delivery partners-toward shared product goals and performance metrics You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Bachelor's Degree in a relevant field + 7+ years of experience in Agile product development including 3+ years in a leadership or product lead role + Experience with translating business strategy into technical execution plans + Experience with third-party API and SDK integrations + Deep expertise in Identity & Access Management, including: + Authentication protocols (OAuth, OpenID Connect, SAML) + Security frameworks (OAuth 2.0, JWT) + Identity lifecycle management (provisioning, de-provisioning, SCIM 2.0) + Role-based and attribute-based access control (RBAC, ABAC) + Authorization policy management and compliance (ISO 27001, NIST) + API security and encryption techniques + Risk assessment and mitigation strategies related to IAM + Exceptional communication skills to bridge technical and business stakeholders + Ability to lead cross-functional teams and influence without direct authority **Preferred Qualifications:** + Master's Degree + Scrum Certification + Experience with JIRA, Aha! + Familiarity with SCIM 2.0, SET, SMART on FHiR standards + Knowledge of message buses (e.g., Pulsar, Azure Event Hub) + AI Builder mindset with exposure to Gen AI, agentic workflows, or AI-driven product requirements *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. **Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
    $68k-81k yearly est. 13d ago
  • Lead Tech Product Manager - Technical Platforms (IAM) - Remote

    Unitedhealth Group Inc. 4.6company rating

    Eden Prairie, MN jobs

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As a Lead Product Manager, you will drive platform strategy across OptumInsight by partnering with strategic product managers, technical product managers, product owners, engineering, and operations teams. You will lead the technology delivery roadmap for key product portfolios, with a particular focus on Identity & Access Management (IAM) capabilities that ensure secure, scalable, and compliant solutions. Your leadership will be critical in delivering integrated, high-quality solutions that support business growth and meet rigorous security standards. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: * Translate complex business needs into scalable, secure, and actionable technical requirements across platform assets, with a strong emphasis on IAM * Lead prioritization of product initiatives, manage scope, and resolve delivery challenges across multiple workstreams * Own and drive product lifecycle from ideation through launch, with a focus on measurable outcomes and continuous improvement * Facilitate and lead JAR & JAD sessions with cross-functional stakeholders to align on product vision and execution * Develop and communicate strategic product roadmaps and execution plans across program increments * Influence and align a matrixed organization-including operations, strategy, engineering, and delivery partners-toward shared product goals and performance metrics You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * Bachelor's Degree in a relevant field * 7+ years of experience in Agile product development including 3+ years in a leadership or product lead role * Experience with translating business strategy into technical execution plans * Experience with third-party API and SDK integrations * Deep expertise in Identity & Access Management, including: * Authentication protocols (OAuth, OpenID Connect, SAML) * Security frameworks (OAuth 2.0, JWT) * Identity lifecycle management (provisioning, de-provisioning, SCIM 2.0) * Role-based and attribute-based access control (RBAC, ABAC) * Authorization policy management and compliance (ISO 27001, NIST) * API security and encryption techniques * Risk assessment and mitigation strategies related to IAM * Exceptional communication skills to bridge technical and business stakeholders * Ability to lead cross-functional teams and influence without direct authority Preferred Qualifications: * Master's Degree * Scrum Certification * Experience with JIRA, Aha! * Familiarity with SCIM 2.0, SET, SMART on FHiR standards * Knowledge of message buses (e.g., Pulsar, Azure Event Hub) * AI Builder mindset with exposure to Gen AI, agentic workflows, or AI-driven product requirements * All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
    $68k-81k yearly est. 13d ago
  • Director of Product, Coding and Submissions - Remote

    Unitedhealth Group 4.6company rating

    Eden Prairie, MN jobs

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.** The Coding and Submissions Product team at OptumInsight is responsible for driving innovation and operational excellence In risk adjustment coding, and compliance. The team collaborates across Customers/Market, Technology, Chart Operations, and Decision Intelligence teams to deliver transformative solutions that optimize coding accuracy, efficiency, and financial performance through product strategy, roadmap and delivery. As the Director of Coding and Submissions, you will lead the modernization and strategic direction of Risk adjustment Coding and Submissions solutions ensuring compliance, driving automation, and supporting product performance. You will work closely with cross-functional teams to implement AI-driven solutions, standardize processes, and deliver measurable improvements in coding quality and operational outcomes. This role replaces Sharon Yeazle, who previously led the Retrospective Risk Adjustment and Coding Modernization initiatives Minneapolis, MN; Washington DC; Raleigh, NC; and Nashville, TN are our preferred locations. If you are located within these areas, you will enjoy a hybrid work week with 4 days a week in office collaborating with peers and partners to the product organization. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. **Primary Responsibilities:** + Lead the Coding and Submissions Solutions, including roadmap development and execution for chart optimization, member validation, and AI/NLP solutions + Oversee coding and submission operations, ensuring accuracy, compliance, and adherence to regulatory requirements + Drive automation and process enhancements (e.g., CPH reduction, Ops automation, chart format standardization) + Collaborate with Market/Customer, Tech, and Decision Intelligence teams to deliver innovative coding tools and solutions + Manage cross-functional initiatives such as data masking, claims verification, and platform modernization + Track progress of action items, resolve issues, and escalate decisions as needed + Provide leadership and mentorship to coding team members, fostering a culture of continuous improvement + Review team structure, personnel skills + Represent product in executive readouts, finance discussions, and strategic planning sessions You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + 5+ years of experience in product management in healthcare + 3+ years of experience as People manager + Experience with automation and process optimization in healthcare + Solid understanding of healthcare industry best practices and product management best practices + Demonstrated ability to lead cross-functional teams and drive complex initiatives + Demonstrated willingness to learn AI/NLP solutions + Demonstrated excellent communication, collaboration, and stakeholder management skills **Preferred Qualifications:** + Experience in risk adjustment and specifically in Coding + Familiarity with Optum process around roadmap and capital management process or a similar large organization *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $132,200 to $226,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. **Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._
    $77k-87k yearly est. 21d ago

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