Service Manager jobs at Humphrey Management - 222 jobs

Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes. With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, three Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III. Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others. Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables. Position Overview: The District Manager will act as the business owner to lead and grow our portfolio of stores in their assigned region. This role will take ownership in the growth and profitability of the specific district operations, while providing and promoting the leadership, vision, and direction of the company within it's market. Essential Responsibilities: · Develop and implement plans to achieve sales goals and optimize the portfolios NOI; · Enable and drive strong operational performance of the assigned portfolio of businesses; · Inspire, lead, develop the team; · Monitor and improve sales, cost management, employee management and safety; · Identify and drive opportunities to improve business performance; · Enforce all company policies, procedures and code of ethics; · Manage employee performance including hiring, termination, discipline, development and management; · Manage escalations and approvals in a timely and thorough manner. Qualifications · Bachelor's degree in business or related field preferred; Associate degree or equivalent experience required; · Minimum of five (5) years multi-unit retail sales/service operations leadership experience preferably from the Storage industry; · Excellent communication, interpersonal and motivational skills; · Demonstrated experience in building “ownership” and accountability in a team · Strong analytical and problem-solving abilities; · Able to prioritize multiple projects and deal with numerous interruptions; · Work well under pressure, meeting deadlines consistently; · Able to work independently with minimal supervision and lead 20-35+ employees; · Computer skills: Solid understanding of the Microsoft suite of products; · Willing to work a flexible schedule, including weekends. · Must be able to perform some of the physical requirements of the job (ability to lift 50lbs); · Valid state driver's license and reliable transportation; · Ability to travel within the district and to other designated locations as directed by the company. Compensation · Competitive rate of pay and a generous benefits program · Participation in company's performance-based incentive program(s) · Medical, dental, vision, life, short-term disability, and long-term disability insurance program · Paid vacation time; paid sick time; paid holidays Equal Opportunity Employer Statement Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Compliance, Senior Manager (Training & Project Management) Job ID 254609 Posted 12-Jan-2026 Service line Corporate Segment Role type Full-time Areas of Interest Legal Location(s) Chicago - Illinois - United States of America, Dallas - Texas - United Project Management, Training, Management, Senior, Compliance, Manager, Property Management, Business Services

Under the direction of the VP of Service Operations, the Regional Service Manager (RSM) is responsible for maintaining, preserving and enhancing a portfolio of a minimum of up to 16 real estate assets to provide the best service possible to the clients, (the property managers, residents, and owners) to ensure operational safety and meet or exceed annual budget projections. The RSM is responsible for developing specifications, scopes of work, bids, and implementing capex projects. RSM ensures compliance of maintenance procedures for apartment turnovers, safety, inventory control, preventative maintenance, and hazardous materials. RSM assists in the professional development of on-site service team members. The RSM will support Area Service Managers (ASM), and on-site Service Managers with general responsibilities, and emergency/disaster situations. This role is focused in the DC/Maryland/Virginia region and primarily responsible for service Tax Credit/Affordable properties. Responsibilities Capex Project Management: Conduct full bi-annual assessments of communities within portfolio and develop five-year capex budget recommendations and work plans. Communicate in writing anticipated capital needs and maintenance requirements to inform annual budget process. Prepare detailed annual capex budget recommendations and reliable cost forecasts. Advocate for critical projects with ownership and asset management as necessary. Utilize project management software to develop detailed scopes of work, prepare Requests for Proposal, solicit bids, make award recommendations. Partner with Procurement Contract Management (PCM) department to ensure proper administration of contracts/projects including obtaining all necessary permits and licenses and vendor selection and compliance. Provide leadership and project management oversight to ensure successful implementation for annual capex and other major projects. Maintain detailed files and records of capex projects, warranties and related documentation. Service Operations Performance: Conduct full bi-annual assessments of communities within portfolio using digital inspection tools to ensure safe and efficient community operations, successful achievement of performance standards and compliance with KETTLER policy and procedures. Monitor ongoing property preventative maintenance programs and recommend practices to ensure efficient and proactive community upkeep. Utilize digital tools to monitor Key Performance Indicators for Service Division at portfolio and community level. Support on-site teams with training, coaching and direction to deliver service excellence. Audit and evaluate turnover procedures recommending and ensuring consistency in materials, supplies, final product, vendors and cost reduction. Conduct periodic audits and inspections of storage rooms, paint rooms, central plants, maintenance shops, mechanical rooms, property inventory and other operational logs - Refrigerant, Appliance replacement, carpet replacement, boiler and generator, etc. Conduct routine property safety inspections with Property/Service Managers and RPMs to help resolve safety situations, audit asbestos/lead compliance, and participate in corporate safety committee. Support communities with all County, City, HUD, VHDA, and Bank inspections. Provide leadership and direction to prepare for successful inspections and make prompt correction of any noted deficiencies. Review annual property inspections for Fire Life Safety, elevators, generators, boilers, pools, etc to verify proper compliance and prompt deficiency repairs. Ensure compliance with safety policy and procedure manual and that all team members are using programs, systems, and protective equipment available. Create and maintain, a safety-first culture with all team members. Assist properties with Ownership Requests as needed. Service Contract and Budget Management: Monitor service vendor performance against contract expectations and provide consistent feedback to community, vendor and division leadership. Assist Regional Property Manager and on-site teams to properly scope and establish new service contracts for maintenance related services. Assist Regional Property Manager(s), Property Managers and Service Managers with the development of annual community budgets. Review community financial performance and recommend opportunities for improvement. Support regional contracting initiatives to centralize service contracts, improve service delivery and leverage portfolio value. Organization: Inform service vendor selection process and review preferred vendor Maintain plan sets, O&M and warranty, inspection records and other relevant documentation for communities according to company retention policies. Assist with updating and maintaining the Policy and Procedure Manual specifically as it pertains to service operations. Ensure personal and portfolio team member compliance with environmental certifications such as refrigerant, lead base paint, asbestos and mold renovations/repairs. Due Diligence and Portfolio Expansion: Assist with Due Diligence Inspections and unit walks for acquisition and disposition of properties within the KETTLER management portfolio. Coordinate vendor/contractors/consultants to support Due Diligence process. Complete summary report of findings and recommendations. Support on-boarding efforts for new properties including vendor setup, contracting, team training and establishment of KETTLER policy and procedures. Training: Evaluate and provide guidance for the training of Service Managers and other service team members regarding turnover process, inventory control, trade skills, safety, developing bid specifications, KETTLER-required software applications and other required job skills. Interview candidates for Service Manager and Service Tech positions and provide recommendations to hiring managers. Coach and mentor service team members; and ensure service team members adhere to company policies and procedures and performance standards. Attend and participate in monthly safety meetings that are taking place at the properties. Ensure compliance with safety policy and procedure manual and that all team members are using programs, systems, and protective equipment Ensure service team compliance with EPA CFC Certification requirements. All other duties as assigned. Qualifications 10+ years related technical, multi-family and multi-site residential maintenance experience required, including 5+ years of staff supervisory/management experience. Vocational/Technical diploma desired, along with industry/technical certifications (e.g. HVAC, EPA, etc.); bachelors' degree preferred. Universal CFC Certification required. Must possess expertise in troubleshooting, Plumbing, Electrical, Carpentry, Appliance Repairs, VFD'S Boilers/Chiller, Cooling Tower, VAV boxes, Read Blueprints and HVAC (Heat Pumps, Water Source Heat Pumps, Gas/Electric Furnaces and Water Heaters). Strong knowledge of building systems and construction methods, including mechanical, plumbing, roofing, HVAC, electrical and elevators in high-rise, mid-rise and garden style communities, experience to include a strong understanding of complex central plant. mechanical systems (cooling towers, heat exchangers, boilers, chillers, pumping systems, BAS) and site life safety systems (fire panel, wet/dry sprinklers, generators, etc.) and elevator maintenance. Outstanding computer skills required, including proficiency with Microsoft Office suite (Word, Excel, Project, PowerPoint, etc.), Yardi, internet knowledge and ability to research. Outstanding reading and writing skills required (fluency in English), along with prior experience in interpreting building schematics, blueprints, design and construction documents, writing policies, etc. Ability to evaluate contractor proposals for feasibility and cost reasonableness Outstanding interpersonal, communication and speaking skills required. Ability to collaborate with others, deliver presentations, and build relationships at all levels, including maintenance employees, on-site management, property ownership and corporate staff. Extensive experience and familiarity with affordable housing requirements (HUD, REAC etc.), including serving in a lead capacity with preparation and compliance. Knowledge of laws and standards that apply to property management, such as Fair Housing Laws, Landlord-Tenant Law, OSHA Standards, local and state building codes Strong leadership, drive and initiative. Outstanding organizational planning and time management skills, including the ability to manage and prioritize multiple projects and priorities. Adept at leading projects, managing deliverables, pulling teams together and facilitating effective collaboration to achieve successful outcomes. While performing the duties of this job, the employee must frequently lift and/or move up to 50 pounds independently and occasionally move up to 100 pounds or more with assistance. Must have reliable transportation, unrestricted driver's license and insurance, and ability to meet both attendance/punctuality requirements as well as travel between work sites that are geographically distributed in the Washington, DC metropolitan area. The above-referenced position summary is a guideline designed to present an overview of the job duties and is not intended to be a comprehensive list of responsibilities and requirements. We can recommend jobs specifically for you! Click here to get started.

At Cresa, we believe our clients deserve better. A better space to work, create, build, grow. A better outcome for their people and organization. A better partner who puts their needs first, helping them navigate the landscape, tilting the playing field in their favor and giving them an insider's edge. Our mission is to find and foster the best environment for every business. Our purpose is to think beyond space - strengthening those we serve and enhancing quality of life for our clients and employees. We are built to champion our clients' aspirations through real estate. When considering partnership, we strive to connect with those who share our values: Work Together, Create Value, Be Tenacious, Enhance Community, and Embrace Diversity. We believe in being the change. We work together to find new ways of doing things that create value for our clients - and for each other. Because there is not much that feels better than collaborating to make a positive difference each day. At Cresa, we offer an opportunity to be part of something bigger. To learn, advance, mentor and be recognized. Your voice will be heard, and you will be valued for both your individual and team contributions. Summary Supports space occupancy planning and data management requests related to low headcount move projects (including individual, transfers, offboards and leaves). Responsible for the lifecycle (open through completion) of SIM-T requests and FMS updates related to desk data corrections, accommodation requests, daily services, individual moves and small team move projects. Accountable for responding to customer requests according to severity within established Key Performance Indicators or Service Line Agreements while maintaining correspondence with end-users, following communication and customer service standards. Responsible for cadenced space audits and reporting findings to facility management and post-occupancy vendor partners to ensure space is captured accurately within Amazons Global Real Estate & Facilities space management platforms. Supports move and launch projects as needed. May supervise or support workplace services team members depending on area requirements and team structure. *This position is required in office a minimum of 4 days a week. Essential duties and responsibilities Daily SIM ticket management for Daily Service Tickets, Data Corrections, Individual Moves (L7 and below), Small Team Moves (Management, Specialty Projects Manages workflows to meet all Service Line Agreements requirements by providing daily correspondence, updates and resolutions for client needs via ticketing system. Responsible for FF&E (furniture, fixtures and equipment)/supply chain orders and desktop technology per customer request, within design standards, while ensuring deployment by scheduled date. Quality control and close out ticket prior to Service Line Agreement expiration. Manage labor vendor as appropriate to ensure timely completion of ticket requests Assigned higher complexity buildings and/or org Responsible for maintaining database of project floor plans, space assignments, occupancy, vacancy and utilization data for assigned sites including complex buildings and orgs. Manage multiple audit projects and team priorities simultaneously from inception to close out. Update system of record with seat assignments with new hires, transfers, terminations and distribute to client and strategic planning teams as requested. Manage a team of 1-3 direct reports (if applicable) to include full employee lifecycle (selection, development, promotion and exit) as needed for the success of the team/client. Determines and executes resolution paths for last minute customer requests and escalations at the direction of market service line leader Manage multiple audit projects and team priorities simultaneously from inception to close out. Provide measurable and timely response to client inquiries, work requests, and concerns. Able to read and understand project documents including but not limited to: floor plan drawings, allocation plans and space data management documents and reports. Maintain accurate seating and headcount data in client's space management platform Support Launch and Move teams by providing accurate space floor plans and assignment data as required. Attend trainings and action on updated process communications Periodic evening and weekend work required during high volume, building opening, relocation and employee move projects Role requires daily communication with client and team members Other related duties as assigned Qualifications Proficiency with Microsoft Office Suite, Microsoft Project, Microsoft Visio, and other data management software Must be able to exchange accurate information at various levels demonstrating the ability to build consensus for decision-making Must be able to inspect design plans and documents for accuracy Maintains a courteous and professional manner, works well in a team environment Education/Experience Bachelor's degree (BA/BS/BEng/BArch) preferred; 4-7 years industry/related experience also accepted. Certifications in related fields are preferred (ProSci Change Management, PMI Project or Program Management, as examples). Previous space occupancy or data management experience preferred Experienced with Computer-Aided Facility Management (CAFM) systems are a plus Physical Requirements Position requires daily on-site attendance at the client site, as assigned. Some travel may be required to integrate, learn, and deliver Must be able to move within and between client buildings more than 50% of the day Regularly required to sit for long periods of time Occasionally required to stand and walk for extended periods, stoop, kneel, crouch, and crawl The person in this role needs to be able to occasionally lift up to 25 pounds Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. NOTE: The job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; supervisors may assign other duties as deemed necessary. Cresa is committed to developing and maintaining a diverse workforce. Cresa strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.

At Cresa, we believe our clients deserve better. A better space to work, create, build, grow. A better outcome for their people and organization. A better partner who puts their needs first, helping them navigate the landscape, tilting the playing field in their favor and giving them an insider's edge. Our mission is to find and foster the best environment for every business. Our purpose is to think beyond space - strengthening those we serve and enhancing quality of life for our clients and employees. We are built to champion our clients' aspirations through real estate. When considering partnership, we strive to connect with those who share our values: Work Together, Create Value, Be Tenacious, Enhance Community, and Embrace Diversity. We believe in being the change. We work together to find new ways of doing things that create value for our clients - and for each other. Because there is not much that feels better than collaborating to make a positive difference each day. At Cresa, we offer an opportunity to be part of something bigger. To learn, advance, mentor and be recognized. Your voice will be heard, and you will be valued for both your individual and team contributions. Summary Supports space occupancy planning and data management requests related to low headcount move projects (including individual, transfers, offboards and leaves). Responsible for the lifecycle (open through completion) of SIM-T requests and FMS updates related to desk data corrections, accommodation requests, daily services, individual moves and small team move projects. Accountable for responding to customer requests according to severity within established Key Performance Indicators or Service Line Agreements while maintaining correspondence with end-users, following communication and customer service standards. Responsible for cadenced space audits and reporting findings to facility management and post-occupancy vendor partners to ensure space is captured accurately within Amazons Global Real Estate & Facilities space management platforms. Supports move and launch projects as needed. May supervise or support workplace services team members depending on area requirements and team structure. *This position is required in office a minimum of 4 days a week. Essential duties and responsibilities Daily SIM ticket management for Daily Service Tickets, Data Corrections, Individual Moves (L7 and below), Small Team Moves (Management, Specialty Projects Manages workflows to meet all Service Line Agreements requirements by providing daily correspondence, updates and resolutions for client needs via ticketing system. Responsible for FF&E (furniture, fixtures and equipment)/supply chain orders and desktop technology per customer request, within design standards, while ensuring deployment by scheduled date. Quality control and close out ticket prior to Service Line Agreement expiration. Manage labor vendor as appropriate to ensure timely completion of ticket requests Assigned higher complexity buildings and/or org Responsible for maintaining database of project floor plans, space assignments, occupancy, vacancy and utilization data for assigned sites including complex buildings and orgs. Manage multiple audit projects and team priorities simultaneously from inception to close out. Update system of record with seat assignments with new hires, transfers, terminations and distribute to client and strategic planning teams as requested. Manage a team of 1-3 direct reports (if applicable) to include full employee lifecycle (selection, development, promotion and exit) as needed for the success of the team/client. Determines and executes resolution paths for last minute customer requests and escalations at the direction of market service line leader Manage multiple audit projects and team priorities simultaneously from inception to close out. Provide measurable and timely response to client inquiries, work requests, and concerns. Able to read and understand project documents including but not limited to: floor plan drawings, allocation plans and space data management documents and reports. Maintain accurate seating and headcount data in client's space management platform Support Launch and Move teams by providing accurate space floor plans and assignment data as required. Attend trainings and action on updated process communications Periodic evening and weekend work required during high volume, building opening, relocation and employee move projects Role requires daily communication with client and team members Other related duties as assigned Qualifications Proficiency with Microsoft Office Suite, Microsoft Project, Microsoft Visio, and other data management software Must be able to exchange accurate information at various levels demonstrating the ability to build consensus for decision-making Must be able to inspect design plans and documents for accuracy Maintains a courteous and professional manner, works well in a team environment Education/Experience Bachelor's degree (BA/BS/BEng/BArch) preferred; 4-7 years industry/related experience also accepted. Certifications in related fields are preferred (ProSci Change Management, PMI Project or Program Management, as examples). Previous space occupancy or data management experience preferred Experienced with Computer-Aided Facility Management (CAFM) systems are a plus Physical Requirements Position requires daily on-site attendance at the client site, as assigned. Some travel may be required to integrate, learn, and deliver Must be able to move within and between client buildings more than 50% of the day Regularly required to sit for long periods of time Occasionally required to stand and walk for extended periods, stoop, kneel, crouch, and crawl The person in this role needs to be able to occasionally lift up to 25 pounds Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. NOTE: The job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; supervisors may assign other duties as deemed necessary. Cresa is committed to developing and maintaining a diverse workforce. Cresa strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.

At Cresa, we believe our clients deserve better. A better space to work, create, build, grow. A better outcome for their people and organization. A better partner who puts their needs first, helping them navigate the landscape, tilting the playing field in their favor and giving them an insider's edge. Our mission is to find and foster the best environment for every business. Our purpose is to think beyond space - strengthening those we serve and enhancing quality of life for our clients and employees. We are built to champion our clients' aspirations through real estate. When considering partnership, we strive to connect with those who share our values: Work Together, Create Value, Be Tenacious, Enhance Community, and Embrace Diversity. We believe in being the change. We work together to find new ways of doing things that create value for our clients - and for each other. Because there is not much that feels better than collaborating to make a positive difference each day. At Cresa, we offer an opportunity to be part of something bigger. To learn, advance, mentor and be recognized. Your voice will be heard, and you will be valued for both your individual and team contributions. Summary Supports space occupancy planning and data management requests related to low headcount move projects (including individual, transfers, offboards and leaves). Responsible for the lifecycle (open through completion) of SIM-T requests and FMS updates related to desk data corrections, accommodation requests, daily services, individual moves and small team move projects. Accountable for responding to customer requests according to severity within established Key Performance Indicators or Service Line Agreements while maintaining correspondence with end-users, following communication and customer service standards. Responsible for cadenced space audits and reporting findings to facility management and post-occupancy vendor partners to ensure space is captured accurately within Amazons Global Real Estate & Facilities space management platforms. Supports move and launch projects as needed. May supervise or support workplace services team members depending on area requirements and team structure. *This position is required in office a minimum of 4 days a week. Essential duties and responsibilities Daily SIM ticket management for Daily Service Tickets, Data Corrections, Individual Moves (L7 and below), Small Team Moves (Management, Specialty Projects Manages workflows to meet all Service Line Agreements requirements by providing daily correspondence, updates and resolutions for client needs via ticketing system. Responsible for FF&E (furniture, fixtures and equipment)/supply chain orders and desktop technology per customer request, within design standards, while ensuring deployment by scheduled date. Quality control and close out ticket prior to Service Line Agreement expiration. Manage labor vendor as appropriate to ensure timely completion of ticket requests Assigned higher complexity buildings and/or org Responsible for maintaining database of project floor plans, space assignments, occupancy, vacancy and utilization data for assigned sites including complex buildings and orgs. Manage multiple audit projects and team priorities simultaneously from inception to close out. Update system of record with seat assignments with new hires, transfers, terminations and distribute to client and strategic planning teams as requested. Manage a team of 1-3 direct reports (if applicable) to include full employee lifecycle (selection, development, promotion and exit) as needed for the success of the team/client. Determines and executes resolution paths for last minute customer requests and escalations at the direction of market service line leader Manage multiple audit projects and team priorities simultaneously from inception to close out. Provide measurable and timely response to client inquiries, work requests, and concerns. Able to read and understand project documents including but not limited to: floor plan drawings, allocation plans and space data management documents and reports. Maintain accurate seating and headcount data in client's space management platform Support Launch and Move teams by providing accurate space floor plans and assignment data as required. Attend trainings and action on updated process communications Periodic evening and weekend work required during high volume, building opening, relocation and employee move projects Role requires daily communication with client and team members Other related duties as assigned Qualifications Proficiency with Microsoft Office Suite, Microsoft Project, Microsoft Visio, and other data management software Must be able to exchange accurate information at various levels demonstrating the ability to build consensus for decision-making Must be able to inspect design plans and documents for accuracy Maintains a courteous and professional manner, works well in a team environment Education/Experience Bachelor's degree (BA/BS/BEng/BArch) preferred; 4-7 years industry/related experience also accepted. Certifications in related fields are preferred (ProSci Change Management, PMI Project or Program Management, as examples). Previous space occupancy or data management experience preferred Experienced with Computer-Aided Facility Management (CAFM) systems are a plus Physical Requirements Position requires daily on-site attendance at the client site, as assigned. Some travel may be required to integrate, learn, and deliver Must be able to move within and between client buildings more than 50% of the day Regularly required to sit for long periods of time Occasionally required to stand and walk for extended periods, stoop, kneel, crouch, and crawl The person in this role needs to be able to occasionally lift up to 25 pounds Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. NOTE: The job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; supervisors may assign other duties as deemed necessary. Cresa is committed to developing and maintaining a diverse workforce. Cresa strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.

🚀 Unlock Your Future with Morgan Properties! Regional Service Manager Role Are you a hands-on leader with a passion for property maintenance? Join Morgan Properties as a Regional Service Manager and lead a dynamic team while ensuring excellence across multiple communities. Your Role: Oversee maintenance operations across the region Lead, mentor, and develop a team of skilled technicians Ensure compliance with maintenance standards and safety regulations Build relationships with vendors and negotiate service contracts Monitor performance and implement continuous improvements What We're Looking For: 5+ years in maintenance leadership Strong technical expertise (HVAC, plumbing, electrical) Leadership skills with a focus on team development HVAC certification and/or boiler license a plus The Benefits of Employment: Employee referral payment program Educational Enhancement Program Medical, Dental, and Vision benefits Life/AD&D Insurance Long and short term disability Retirement Plan - 401(k) Plan Discount on an apartment with any one of our properties Free access to pool and fitness center Additional employee discounts available $95,000-$105,000/yr. #AC8999

Join Our Team as a Property Maintenance Manager - Lead the Way in Property Maintenance! Are you ready to make a real impact and showcase your leadership skills in property management? At Westminster Management, we believe in empowering our team members to lead, grow, and thrive-and we want YOU to be part of our journey! As a Property Maintenance Manager, you'll oversee everything from daily maintenance tasks and building inspections to training and mentoring our team. You'll be key in keeping our property in top shape, building strong relationships with residents, and ensuring everything runs smoothly - rain or shine! What You'll Do: Lead with Excellence! Lead and supervise a dynamic maintenance team to deliver top-notch service. Own Your Own Impact! Oversee all community maintenance work, including service requests, preventive, and emergency repairs, and more! Master Maintenance! Maintain effective maintenance programs to protect and maintain the property. Stay Ahead! Keep an inventory of equipment, tools, and supplies. Be a Role Model! Serve as a role model for maintenance staff and set the standard for professionalism by following all policies and procedures. Safety First! Maintain a safe, sanitary, and comfortable living environment for residents and staff. Communicate Clearly! Communicate effectively with staff, residents, and property management leadership to ensure the community is well-maintained. Drive Results: Conduct cost-benefit analyses (in-house vs. contractor) and manage vendor contracts to optimize service delivery. Create and monitor the annual maintenance budget. Strategize for Success: Prepare maintenance reports, inventory updates, and team evaluations. Inspire Growth: Train, mentor, and inspire your maintenance staff to reach new heights. What You'll Bring to the Team: Experience That Shines: 3+ years of experience in multifamily property management or 5+ years in property management. Knowledge You Can Count On: In-depth knowledge of maintenance practices, safety protocols, and fair housing regulations. Leadership Skills: Leadership experience, with a track record of managing teams and fostering strong working relationships. Tech Savvy: Experience with property management software-Yardi preferred, purchase order systems, Microsoft Office, and collaboration tools like Teams and Zoom. Flexibility: Ability to work on-call and extended hours (including weekends and holidays). Hight Standards: A hands-on approach and a commitment to maintaining high standards of work and safety. Physical Readiness Comfortable with tasks that involve bending, kneeling, and working in confined spaces. Ability to climb ladders (up to 30 feet) and walk multiple flights of stairs daily. Flexibility to work indoors and outdoors, in all weather conditions. License: A valid Driver's License! Why You'll Love This Role: Competitive Pay & Perks! Your hard work and success are rewarded with great wages, bonuses and PTO! Awesome Benefits! We offer employee housing discounts, 401k match, health insurance with no waiting period, tuition reimbursement, relocation bonuses and more! Growth Opportunities! We're invested in your career and offer training and advancement paths. Team Spirit! Work with a supportive and fun group of people who value your contributions. Variety! Every day is different, keeping your work fresh and engaging. Make a Difference! Play a key role in creating a safe and welcoming community for residents. Apply now to start an exciting journey with Westminster, where your skills and leadership will be celebrated and rewarded!

Join Our Team as a Property Maintenance Manager - Lead the Way in Property Maintenance! Are you ready to make a real impact and showcase your leadership skills in property management? At Westminster Management, we believe in empowering our team members to lead, grow, and thrive-and we want YOU to be part of our journey! As a Property Maintenance Manager, you'll oversee everything from daily maintenance tasks and building inspections to training and mentoring our team. You'll be key in keeping our property in top shape, building strong relationships with residents, and ensuring everything runs smoothly - rain or shine! What You'll Do: Lead with Excellence! Lead and supervise a dynamic maintenance team to deliver top-notch service. Own Your Own Impact! Oversee all community maintenance work, including service requests, preventive, and emergency repairs, and more! Master Maintenance! Maintain effective maintenance programs to protect and maintain the property. Stay Ahead! Keep an inventory of equipment, tools, and supplies. Be a Role Model! Serve as a role model for maintenance staff and set the standard for professionalism by following all policies and procedures. Safety First! Maintain a safe, sanitary, and comfortable living environment for residents and staff. Communicate Clearly! Communicate effectively with staff, residents, and property management leadership to ensure the community is well-maintained. Drive Results: Conduct cost-benefit analyses (in-house vs. contractor) and manage vendor contracts to optimize service delivery. Create and monitor the annual maintenance budget. Strategize for Success: Prepare maintenance reports, inventory updates, and team evaluations. Inspire Growth: Train, mentor, and inspire your maintenance staff to reach new heights. What You'll Bring to the Team: Experience That Shines: 3+ years of experience in multifamily property management or 5+ years in property management. Knowledge You Can Count On: In-depth knowledge of maintenance practices, safety protocols, and fair housing regulations. Leadership Skills: Leadership experience, with a track record of managing teams and fostering strong working relationships. Tech Savvy: Experience with property management software-Yardi preferred, purchase order systems, Microsoft Office, and collaboration tools like Teams and Zoom. Flexibility: Ability to work on-call and extended hours (including weekends and holidays). Hight Standards: A hands-on approach and a commitment to maintaining high standards of work and safety. Physical Readiness Comfortable with tasks that involve bending, kneeling, and working in confined spaces. Ability to climb ladders (up to 30 feet) and walk multiple flights of stairs daily. Flexibility to work indoors and outdoors, in all weather conditions. License: A valid Driver's License! Why You'll Love This Role: Competitive Pay & Perks! Your hard work and success are rewarded with great wages, bonuses and PTO! Awesome Benefits! We offer employee housing discounts, 401k match, health insurance with no waiting period, tuition reimbursement, relocation bonuses and more! Growth Opportunities! We're invested in your career and offer training and advancement paths. Team Spirit! Work with a supportive and fun group of people who value your contributions. Variety! Every day is different, keeping your work fresh and engaging. Make a Difference! Play a key role in creating a safe and welcoming community for residents. Apply now to start an exciting journey with Westminster, where your skills and leadership will be celebrated and rewarded!

Sage Apartments (LCOR) is currently seeking a Service Manager to join our team at our community in Arlington, VA. Interested candidates should possess the following skills, experience, and qualifications: At least 3 years maintenance experience in residential property management, and at least 1 year of supervisory experience. Working knowledge of HVAC, plumbing, electrical, fire protection, and energy management systems, including experience with renovation oversight. A track record of building, developing & retaining high performance maintenance teams. A track record of building & maintaining strong relationships with residents, ownership groups, and vendors. Outstanding communication skills, both written & verbal. Experience using Yardi or other Property Management Software. The ability to use computer and email effectively. A sharp, professional appearance. We offer a competitive salary $80-100K/yr, a generous benefits package, opportunities for advancement and a friendly work environment! Competitive compensation package offered. LCOR is an equal opportunity employer and is committed to providing equal employment and affirmative action opportunities to minorities, females, veterans, and disabled individuals as well as other protected veterans. EEO is the law: https://www.eeoc.gov/employers/eeo-law-poster. For individuals with disabilities who would like to request an accommodation, please contact 610-408-4430. Apartment Maintenance Supervisor, Multi-family Maintenance Supervisor, Maintenance Team Leader, Facilities Maintenance Supervisor, Maintenance Manager, Maintenance Coordinator, Residential Maintenance Supervisor, Property Maintenance Supervisor, HVAC Certified, Renovations Residential Maintenance Supervisor, Sage Apartment, Arlington, VA. www.lcor.com

Full-time Description ****PLEASE NOTE*** THIS IS NOT A CURRENT OPENING This job listing is an opportunity to join a waitlist for anticipated future openings for this role. This is part of our ongoing hiring process, designed to fill multiple positions over time as positions become available. Why Scully? Join the Scully Team and join our family. It's no secret that employees LOVE growing their careers with us. Your work is appreciated, valued and YOU have a voice. Join us and make Scully a company you are proud to call home. Does this sound like you? You have a passion for hands-on work, with the aptitude to delegate and lead a team. You are serious about ensuring the day to day operations run smoothly and efficiently. You have a friendly demeanor, always willing to help and take pride in helping create a safe and productive work environment. You are patient, able to motivate, teach and lead a team. Your main priorities are: Delegating maintenance tasks to the team while being hands on and contributing to the work Providing knowledge and support in areas such as electrical, plumbing, HVAC, carpentry, dry wall and appliance Serving as a role model, leading by example, and developing a strong team Overseeing maintenance jobs including work orders and make-ready repairs Ensuring 24/7 coverage at the community Monitoring all physical aspects of the community to make sure they are up to par with Scully's standards and applicable laws Conducting regular safety meetings with staff, communicating HAZCOM standards and properly use of safety items Being readily available to tend to on-site emergencies and snow removal (if applicable) Serving as the communication liaison between the leasing office and the maintenance staff to ensure apartment turns are expedited efficiently. Requirements What we are looking for: Three or more years in property maintenance or equivalent field, HVAC certification preferred Excellent customer service and interpersonal skills, ability to communicated effectively with the team, and residents Previous managerial experience preferred Polished professional appearance Dependable transportation to get to work and to respond to on-call emergencies and a valid drivers license Primary residency within 30 minutes of our property Ability to meet physical demands The Scully Benefit: Above all else, Scully offers an incredible family business culture that continues to win awards year after year. Join a team where your growth, well-being, and work-life balance truly matter. Benefits We Offer: Competitive salary plus additional merit opportunities Medical, Dental, and Vision Insurance (comprehensive coverage for you and your family) Employer-paid Life Insurance and Long-Term and Short-Term Disability 401(k) with Employer match to help you plan for your future Paid Time Off (PTO) and Paid Holidays Employee Housing Discount Tuition Assistance and ongoing training opportunities Parental Leave Healthcare & Dependent Care Flexible Spending Accounts (FSA) Pet Insurance to keep your furry family healthy We are a proud Equal Opportunity Employer

Job DescriptionDescription: ****PLEASE NOTE*** THIS IS NOT A CURRENT OPENING This job listing is an opportunity to join a waitlist for anticipated future openings for this role. This is part of our ongoing hiring process, designed to fill multiple positions over time as positions become available. Why Scully? Join the Scully Team and join our family. It's no secret that employees LOVE growing their careers with us. Your work is appreciated, valued and YOU have a voice. Join us and make Scully a company you are proud to call home. Does this sound like you? You have a passion for hands-on work, with the aptitude to delegate and lead a team. You are serious about ensuring the day to day operations run smoothly and efficiently. You have a friendly demeanor, always willing to help and take pride in helping create a safe and productive work environment. You are patient, able to motivate, teach and lead a team. Your main priorities are: Delegating maintenance tasks to the team while being hands on and contributing to the work Providing knowledge and support in areas such as electrical, plumbing, HVAC, carpentry, dry wall and appliance Serving as a role model, leading by example, and developing a strong team Overseeing maintenance jobs including work orders and make-ready repairs Ensuring 24/7 coverage at the community Monitoring all physical aspects of the community to make sure they are up to par with Scully's standards and applicable laws Conducting regular safety meetings with staff, communicating HAZCOM standards and properly use of safety items Being readily available to tend to on-site emergencies and snow removal (if applicable) Serving as the communication liaison between the leasing office and the maintenance staff to ensure apartment turns are expedited efficiently. Requirements: What we are looking for: Three or more years in property maintenance or equivalent field, HVAC certification preferred Excellent customer service and interpersonal skills, ability to communicated effectively with the team, and residents Previous managerial experience preferred Polished professional appearance Dependable transportation to get to work and to respond to on-call emergencies and a valid drivers license Primary residency within 30 minutes of our property Ability to meet physical demands The Scully Benefit: Above all else, Scully offers an incredible family business culture that continues to win awards year after year. Join a team where your growth, well-being, and work-life balance truly matter. Benefits We Offer: Competitive salary plus additional merit opportunities Medical, Dental, and Vision Insurance (comprehensive coverage for you and your family) Employer-paid Life Insurance and Long-Term and Short-Term Disability 401(k) with Employer match to help you plan for your future Paid Time Off (PTO) and Paid Holidays Employee Housing Discount Tuition Assistance and ongoing training opportunities Parental Leave Healthcare & Dependent Care Flexible Spending Accounts (FSA) Pet Insurance to keep your furry family healthy We are a proud Equal Opportunity Employer

Job Description Apartment Maintenance Manager $27-$30/hourly/ up to 12% annual bonus and benefits. Benefits available on the 1st of the month, following only 30 days of employment: Medical, Dental, and Vision Insurance Flexible Spending Accounts for Medical Expenses and Dependent Care Short-Term Disability Income Insurance - at no cost! Long-Term Disability Income Insurance - at no cost! Life Insurance - at no cost! *Additional buy-up option available 401K plan with employer match Added benefits: Tuition assistance program - Up to $4,000/annually $1,000 employee referral rewards 15 PTO days per year 1 volunteer time off day per year Paid holidays and 2 floating holidays On-call bonus 20% rent discount at any Berger community - eligible on your first day of employment Location: State College, PA. Type: Full Time Minimum Experience: 3 years of experience managing a team, and apartment or hotel experience required. Role & Responsibilities As the Apartment Service Manager your responsibilities will include: Hire, supervise, mentor and coach service technicians to increase their maintenance knowledge and skill set. Ensure timely and satisfactory completion of all service requests. Delegate, troubleshoot, diagnose, and repair service issues in apartment homes. Oversee turnover process of vacant apartment homes from scheduling through final Inspection. Monitor maintenance and repair budget, identifying opportunities for cost savings and maximizing conservation of utilities. Execute preventative maintenance program. Source and communicate with vendors and requests bids as needed. Recommend necessary capital improvements for asset preservation, safety, and competitive needs. Regularly inspect grounds, amenities, and common areas to deliver highest level of curb appeal. Oversee and execute snow removal efforts. Ensure all tasks are completed safely and there are no hazards throughout the property. About You You might be a great fit for this Apartment Service Manager role if you have: Five years maintenance experience with minimum 1-year supervisory experience High School or GED required, Trade School and Industry Training a plus Solid hands-on skills and knowledge of all aspects of maintenance including electrical systems, plumbing, HVAC, appliances, construction, and carpentry Ability to lead and develop technicians of various levels of skill and experience Effective verbal and written communication skills Ability to safely use small hand tools and power tools Ability to stay well organized, detailed, and efficient in a fast-paced environment Passion for continuous learning Knowledge of OSHA regulations Valid state-issued driver's license with safe driving record Who We Are Berger Communities embraces a strong organizational culture that drives a quality living environment for our residents, and a desirable place of employment for our team members. Our dedication to service, caring and results consistently positions us as the top place to work in multifamily across the nation. BC is a proud equal opportunity employer. Rated three years in a row as one of the top ten places to work in multi-family in the nation by the Best Companies Group. Ranked #1 in the nation for Customer Service by SatisFacts and ApartmentRatings.com.

🚀 Unlock Your Future with Morgan Properties! Regional Service Manager Role + $1,500 Sign-On Bonus! Are you a hands-on leader with a passion for property maintenance? Join Morgan Properties as a Regional Service Manager and lead a dynamic team while ensuring excellence across multiple communities. Your Role: Oversee maintenance operations across the region Lead, mentor, and develop a team of skilled technicians Ensure compliance with maintenance standards and safety regulations Build relationships with vendors and negotiate service contracts Monitor performance and implement continuous improvements What We're Looking For: 5+ years in maintenance leadership Strong technical expertise (HVAC, plumbing, electrical) Leadership skills with a focus on team development HVAC certification and/or boiler license a plus The Benefits of Employment: Employee referral payment program Educational Enhancement Program Medical, Dental, and Vision benefits Life/AD&D Insurance Long and short term disability Retirement Plan - 401(k) Plan Discount on an apartment with any one of our properties Free access to pool and fitness center Additional employee discounts available $90,000-$110,000/yr. #AC8999

Unlock Your Future with Morgan Properties! Regional Service Manager Role + $1,500 Sign-On Bonus! Are you a hands-on leader with a passion for property maintenance? Join Morgan Properties as a Regional Service Manager and lead a dynamic team while ensuring excellence across multiple communities. Your Role: Oversee maintenance operations across the region Lead, mentor, and develop a team of skilled technicians Ensure compliance with maintenance standards and safety regulations Build relationships with vendors and negotiate service contracts Monitor performance and implement continuous improvements What We're Looking For: 5+ years in maintenance leadership Strong technical expertise (HVAC, plumbing, electrical) Leadership skills with a focus on team development HVAC certification and/or boiler license a plus The Benefits of Employment: Employee referral payment program Educational Enhancement Program Medical, Dental, and Vision benefits Life/AD&D Insurance Long and short term disability Retirement Plan - 401(k) Plan Discount on an apartment with any one of our properties Free access to pool and fitness center Additional employee discounts available $90,000-$110,000/yr. #AC8999

Join Our Team as an Assistant Property Maintenance Manager - Lead the Way in Property Maintenance! Are you ready to make a real impact and showcase your leadership skills in property management? At Westminster Management, we believe in empowering our team members to lead, grow, and thrive-and we want YOU to be part of our journey! As an Assistant Property Maintenance Manager, you'll oversee everything from daily maintenance tasks and building inspections to training and mentoring our team. You'll be key in keeping our property in top shape, building strong relationships with residents, and ensuring everything runs smoothly - rain or shine! Sign On Bonus: $1,500 What You'll Do: Lead with Excellence! Lead and supervise a dynamic maintenance team to deliver top-notch service. Own Your Own Impact! Oversee all community maintenance work, including service requests, preventive, and emergency repairs, and more! Master Maintenance! Maintain effective maintenance programs to protect and maintain the property. Stay Ahead! Keep an inventory of equipment, tools, and supplies. Be a Role Model! Serve as a role model for maintenance staff and set the standard for professionalism by following all policies and procedures. Safety First! Maintain a safe, sanitary, and comfortable living environment for residents and staff. Communicate Clearly! Communicate effectively with staff, residents, and property management leadership to ensure the community is well-maintained. Strategize for Success: Prepare maintenance reports, inventory updates, and team evaluations. Inspire Growth: Train, mentor, and inspire your maintenance staff to reach new heights. What You'll Bring to the Team: Experience That Shines: 3+ years of experience in multifamily property management or 5+ years in property management. Knowledge You Can Count On: In-depth knowledge of maintenance practices, safety protocols, and fair housing regulations. Leadership Skills: Leadership experience, with a track record of managing teams and fostering strong working relationships. Tech Savvy: Experience with property management software-Yardi preferred, purchase order systems, Microsoft Office, and collaboration tools like Teams and Zoom. Flexibility: Ability to work on-call and extended hours (including weekends and holidays). Hight Standards: A hands-on approach and a commitment to maintaining high standards of work and safety. Physical Readiness Comfortable with tasks that involve bending, kneeling, and working in confined spaces. Ability to climb ladders (up to 30 feet) and walk multiple flights of stairs daily. Flexibility to work indoors and outdoors, in all weather conditions. License: A valid Driver's License! Why You'll Love This Role: Competitive Pay & Perks! Your hard work and success are rewarded with great wages, bonuses and PTO! Awesome Benefits! We offer employee housing discounts, 401k match, health insurance with no waiting period, tuition reimbursement, relocation bonuses and more! Growth Opportunities! We're invested in your career and offer training and advancement paths. Team Spirit! Work with a supportive and fun group of people who value your contributions. Variety! Every day is different, keeping your work fresh and engaging. Make a Difference! Play a key role in creating a safe and welcoming community for residents. Apply now to start an exciting journey with Westminster, where your skills and leadership will be celebrated and rewarded!

Job Description ENGEL embodies a spirit of innovation, built on decades of experience. With a dynamic workplace, ENGEL is the injection molding industry leader in technological advancements, ensuring sustainable global growth. The ENGEL company history is a success story that we keep on writing everyday together with our employees. Do you have what it takes to spur game-changing innovation, generate creative solutions and add world-class value to our customers? Then get ready to join the ENGEL team and become part of the next chapter in our history as we continue to grow the business in North America! ENGEL Machinery North America has a job opportunity for a Regional Service Manager in our Customer Service Department ("CSD"). . ENGEL provides excellent benefits including health, dental and vision insurance all upon first day of hire (no waiting period and very robust coverage at an affordable price), 401k with match, 3 weeks' PTO, personal time off, employer paid life insurance, long and short term disability, and an employee-centric environment. Job Summary Manages and directs the daily operation of the assigned Region within ENGEL's service department, including in-house service advisers, service assistants, and outside field service technicians. Serves as the liaison between customers and internal ENGEL employees, including field service technicians, service advisers, sales, accounting, engineering and spare parts associates. Provides technical support to service advisers, field technicians, and engineers in all aspects of injection molding machines and/or robots. This is a key position within the organization to provide top-tier service to our customers both internally and externally. Must have experience in leadership, effective management, and a proven track record of developing and growing a team both onsite and remotely. Essential Duties & Responsibilities Oversees the day-to-day operations of the assigned region within the Service Department Lead, manage, and develop a team of 15 employees (4 onsite administrative/coordinators + field service technicians) to provide top-tier support for customers in need of technical support related to our products. Collaborate with other Regions and Regional Service Managers to ensure complete service for customers across North America Coordinates requirements of the customer base by supervising requests for startups, emergency breakdowns, retrofits and technical service and support. Assists Engel employees with questions or issues related to spare parts, engineering, technical sales, service, retrofits and accounting. As needed, directs questions outside of resources at Engel York to proper channels at Engel Austria. Handles requests that enter the service organization Manages email service requests received from individuals as well as those submitted to a group email box. Also monitors voicemail requests. Determines priority level of response to those requests and delegates appropriately Supervisory Responsibilities & Leadership This position is responsible for the direct and complete oversight, planning and management of hiring, firing, creating and carrying out performance reviews, performance improvement, etc. Qualifications Bachelor's or Associate's Degree in engineering, or equivalent work and industry experience 3-5 years of Service Coordination or experience with Field Service Technicians and Customer Facing-responsibilities Strong computer skills in Microsoft Suite SAP experience preferred but not required MUST HAVE - Must have a valid Passport, driver's license in good standing that incudes REAL-ID. WHY ENGEL? The ENGEL group has been thriving for decades. This is because as a family-run company, we rely on long-standing relationships and aim to live up to our own exacting standards of expertise and experience in all fields of plastics processing. We see ourselves as a driving, innovative force that has continually set new standards in a dynamic and diverse industry. Our competitive edge has come from generating added value for customers worldwide. ENGEL attaches great importance to flexibility, innovation and self-responsibility of all of its employees and business units. This is the only way to consistently supply and guarantee results of the highest global standards. ENGEL offers a competitive total compensation package to eligible employees, including: health, dental, LTD and life insurance, 401k with match, contribution to HSA, Dependent and Health FSA, vacation pay and holiday pay. We are looking forward to receiving your application and resume and going over the position with you. ENGEL is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protective veteran status or any other category protected by state or local laws. ABOUT THIS COMPANY ENGEL is a global leader in the manufacture of plastics processing machines. Today, the ENGEL Group offers a full range of technology modules for plastics processing as a single source supplier: Injection molding machines for thermoplastics and elastomers, and automation. In 2016/2017 ENGEL's turnover totaled approximately 1.36 billion euros worldwide, with 5,900 employees across nine production plants in Europe, North America and Asia (China and Korea), and subsidiaries and representatives in more than 85 countries. ENGEL offers its customers the excellent global support they need to compete and succeed with new technologies and leading-edge production systems.

Are you a hands-on leader with a passion for quality work and team development? The Donaldson Group, a trusted name in multifamily property management, is looking for an experienced Service Manager to oversee the maintenance operations at Rollingwood Apartments, a 283-unit apartment community in Silver Spring, MD. The ideal candidate with be HVAC certified and have 3+ years of experience in residential apartment maintenance. At Donaldson, we don't just maintain buildings- we create communities that people are proud to call home. If you take pride in leading teams, solving problems, and delivering outstanding service, we'd love to hear from you. Requirements: Supervise, train, and lead a team of service technicians Schedule and manage all maintenance operations, including service requests, work orders, and preventive maintenance Oversee contractors and vendors; manage inventory and supply ordering Ensure high-quality apartment turnovers and unit readiness Perform and oversee repairs in HVAC, plumbing, electrical, appliances, carpentry, and general maintenance Conduct routine inspections of apartments, buildings, and systems Ensure compliance with safety standards, OSHA regulations, and building codes Maintain accurate maintenance logs and documentation using property management systems (Yardi preferred) Participate in on-call emergency rotation as needed Responsibilities: 3+ years of apartment maintenance experience, with prior supervisory or lead tech experience CAMT certified Expertise in HVAC, plumbing, electrical, appliance repair, and carpentry Strong leadership, scheduling, and organizational abilities Excellent communication and problem-solving skills Computer proficiency; Yardi experience is a plus Must have basic tools and reliable transportation Ability to lift/move up to 50 lbs Bilingual (English/Spanish) preferred Professional appearance and commitment to quality work Why Donaldson? We know our success starts with our people. That's why we offer a supportive culture, competitive compensation, and a comprehensive benefits package. Benefits Include: Competitive hourly rate 20% housing discount Medical, Dental & Vision Insurance Short-Term & Long-Term Disability Life Insurance & AD&D Supplemental Insurance Options 401(k) Retirement Plan Paid Time Off (PTO) Pet Discount Plans Access Perks Discount Program Paid Volunteer Days & Community Service Programs Our Company Values: INTEGRITY • EXCELLENCE • COMMITMENT • ADAPTABILITY • INNOVATION • OWNERSHIP • COMPASSION • UNITY Donaldson was recognized as a Top 20 Values-Driven Employer in the Greater Washington Region by GoodSeeker. We are dedicated to building communities where people love to live and work. Share these values with us and ready to take pride in your work and grow your maintenance career? Apply Today on Our Careers Page Donaldson is an Equal Opportunity Employer. #CB

Service Manager Humphrey Management is a Columbia, Maryland based residential property management firm dedicated to Creating Thriving Communities throughout the Mid-Atlantic region. The Humphrey Management portfolio is comprised of multi-family, senior, conventional and affordable communities. Founded in 1983, the firm manages over 75 communities and employs over 320 property management professionals. We provide rental communities for families, individuals, and seniors who are delighted to call our apartments their home. Humphrey Management achieved the Baltimore Sun's Top Workplace designation for the past seven years and provides a dynamic and challenging environment for our diverse workforce. Job Summary: Revised: The Service Manager operates under the general guidance of the Community Manager, adhering to established policies and operational procedures. In the Community Manager's absence, they take direction from the Assistant Community Manager or Regional Manager. ACCOUNTABLE TO: Residents, Community Manager and Staff. REPORTS TO: Community Manager. The essential functions of the Service Manager are as follows: * Projects a professional image in all aspects of work performance, including personal habits, demeanor, and attire, meeting company standards on conduct, attendance, etc. Models Mission and Foundations. * Ensures the operation and maintenance of furnaces, air conditioners, stoves, refrigerators, hot water heaters, and other major appliances and equipment. * Performs day-to-day maintenance duties to preserve and upkeep buildings, fixtures, and equipment. Provides physical services for repairs, maintaining a high level of customer service. * Performs general maintenance repairs such as basic carpentry, electrical, floor repairs, window glass repairs, plumbing, and related tasks. * Handles emergency conditions such as sewer backups, water flooding, cleaning up during and after incidents to restore affected areas. * Assigns responsibilities to service staff and supervises their work for maximum efficiency. Assists with training and evaluating service staff performance. * Provides written lists of noted deficiencies to the Community Manager, reporting poor housekeeping, damages, etc., during corrective maintenance work. * Understands financial implications of job duties and acts accordingly. * Coordinates with the Community Manager on scheduling preventive maintenance work and maintains logs for preventive maintenance. * Procures supplies at the best prices for the property, obtains bids from contractors for major repairs/improvements, and maintains property equipment. * Coordinates snow removal and cleaning of common areas during snow or ice storms. * Maintains files containing written records of maintenance services, equipment inventory, warranties, and dates of apartment maintenance. * Comprehends and follows safety precautions stated on Material Safety Data Sheets (MSDS) for hazardous materials used. * Performs other assigned or necessary duties. QUALIFICATIONS A valid Driver's License is required. Education & Experience Requirements: A minimum of two years of related experience and/or training; or an equivalent combination of education and experience is required. HVAC, electrical, and plumbing certifications are highly preferred. The ability to effectively communicate with residents and staff is essential. Proficiency in reading, constructing simple written sentences, and utilizing units of weight measurement, volume, and distance is necessary. Necessary Equipment Proficiency: * Mastery of power tools * Proficiency in hand tools, broom, mop, snow shovel * Skill in using a shovel * Knowledge of AC units * Familiarity with operating a vacuum cleaner * Competence in maintaining tub and shower units * Ability to handle sinks and commodes * Understanding of HVAC systems * Knowledge of fire alarm systems * Familiarity with operating a fire extinguisher * Competence in using snow removal equipment * Ability to operate television and VCR * Skill in using a radio * Proficiency in using a time clock * Understanding of security camera operations * Competence in operating landscaping equipment * Familiarity with using a pager/beeper * Proficiency in using a ladder * Active driver's license. Physical Activities and Requirements: * Ability to stand (or use alternate method) * Capability to walk (or use alternate method) * Hearing proficiency (or alternate method) * Reading ability (or alternate method) * Regularly carrying a maximum weight of 120 lbs. at 60-100% * Regularly carrying an average weight of 30 lbs. * Lifting and carrying tasks * Reaching overhead * Pushing, pulling, and bending * Stooping, kneeling, and crouching * Engaging in repetitive motion * Maintaining sustained visual concentration * Frequent ascending and descending stairs at 25-59% * Proficiency in speaking (or alternate method) * Capability to sit * Occasionally writing at 11-24% * Maintaining sustained mental concentration * Rarely operating a vehicle at 0-10% Environment: * Exposure to substances that may cause allergic reactions, including paints, oils, lubricants, cleaners, ozone, dust, odor remover/deodorizer, smoke (in the lobby), and pest spray. * Use of protective equipment such as safety glasses, rubber gloves, face masks, and back supports. BENEFITS OFFERED: Excellent benefits package, including PTO accrual for full-time employment up to 120 hours during the first year of employment which increases by one day with each additional year of employment up to 200 hours. We also offer health, dental, vision, life, LTD, AFLAC, and matched 401(k) programs with eligibility on the first of the month after 60 days of employment. We offer a $1500 annualized waiver, if health insurance coverage is not needed. In addition, 10 paid Holidays and Veteran's Day for our employees that are Veterans (thank you for your service!); Birthday PTO after one year of employment; Personal Day after 6 months of employment; and 4 Wellness Days each year. Position is eligible for a bonus potential. On-call Service Manager/Service Technician and Community Manager will receive a $25 monthly cell phone reimbursement.