Patient Service Representative jobs at Hunter Health Clinic

Johnson County Animal Clinic has an opportunity for a Patient Care Coordinator to join our team! Compensation: $16.00 - $18.00 (depending on experience) Shift Details: We offer 4 day work weeks, 10 hour shifts and 2-3 Saturdays per month (8am-12:00pm). We also offer a uniform allowance, and a generous employee pet discount. About Us: We are growing! We have gone from 2 DVM's to 3 and will be adding a fourth at the beginning of the year. We have EMR's and utilize Scribenote (AI technology) for dictation. We are looking for someone who is passionate about patient care and client service. What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including medical, dental, and vision coverage. 401K plan with company match Job Summary: The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit. Responsibilities Essential Functions: * Maintains and upholds the Core Values and Mission Statement of MPH. * Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions. * Warmly welcomes clients upon their arrival and escorts them to the exam room. * Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable. * Creates, presents, and explains treatment plans in accordance with the veterinarian's directions. * Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital. * Schedules follow-up appointments and future wellness visits. * Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary. * Clearly explains discharge instructions and addresses client inquiries. * Handles client checkouts and collects payments in the exam room. * Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results. Additional Functions: * Performs other related duties as assigned. Qualifications Required Knowledge, Skills and Abilities: * Passionate about delivering exceptional client service. * Genuine love and appreciation for animals. * Friendly, personable, and committed to ensuring client satisfaction. * Proficient in active listening and accurate transcription of medical information. * Thrive on serving and assisting people. * Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions. * Strong computer literacy and typing skills. * Effective communication skills, both written and verbal. Required Education and Experience: * High school diploma. Preferred Education and Experience: * Medical terminology Physical Requirements: * Prolonged periods of standing and working on a computer. * Ability to bend down and lift up to 40lbs unassisted. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Reasonable AccommodationsApplicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information.

Job Details Duncan Regional Hospital, Inc - Duncan, OK Full Time High School None Day Shift AdministrativeDescription The position is responsible for balances due from patients, insurance carriers, and third-party payers. Team member will collect patient payments, set up payment plans and payroll deductions from team members, follow-up on outstanding insurance denials, work claim error in the clearinghouse system, and post patient and insurance payments for AMS. RESPONSIBILITIES (ESSENTIAL FUNCTIONS): Accurately posts payments and creates payment plans for upcoming services and/or outstanding balances. Reviews balances and communicates to patient and other affected parties about outstanding balances. Assists patients in resolving account questions and concerns. Responsible for coordinating and completing financial assistance application for charity care program. Responsible for understanding the revenue cycle, including all involved parties and appropriate escalation pathways. Contacting payers, via website, phone and/or correspondence, regarding reimbursement of unpaid accounts over thirty (30) days or more, also researching and following up on denials and requests for additional information. Interpret Managed Care/Commercial contracts and/or Medicare and Medicaid rules and regulations to ensure proper reimbursement/collection. Make necessary adjustments as required by plan reimbursement. Performs payment validation by utilizing internal and/or external resources to ensure proper reimbursement. Reviews, researches, and appeals partially denied claims for reconsideration. Responsible for contacting patients to gain additional information required to resolve an outstanding insurance balance. Responsible for posting payments both electronically and manually. Analyzes, investigates, and resolves claims errors in the clearinghouse system to ensure claims are filed to carriers timely. Regular attendance and punctuality for scheduled shifts. Maintains professional and technical knowledge through continuing education opportunities including internal and external educational offerings. Must adhere to safety protocols at all times. Per DRH policy, all required conditions of employment must be met and maintained including required vaccinations. Implement DRH Standards of Behavior and exhibit behaviors consistent with DRH core values. Performs other related duties as assigned. Qualifications Minimum Qualifications: Communication skills including fluency in oral and written English. Basic computer skills including the ability to send/receive email, navigate information technology associated with the position, and use Electronic Health Record information tools. Ability to remain flexible to quickly adapt to urgent situations. Ability to adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position. Education and/or Experience: High school diploma or equivalent. At least 1 year of experience in medical claims recovery and/or collections and basic know of billing and collections rules and regulations preferred. Extensive Durable Medical Equipment (DME) medical billing/collections, coding, and denial management experience preferred. Ability to read, interpret and apply policies, procedures, and requirements. Familiarity with standard office equipment. Ability to handle multiple tasks in timely manner. Certifications, Licenses, Registrations: For those positions requiring travel, a current valid driver's license and automobile liability insurance must be maintained. Non Safety-Sensitive Position As a condition of employment, vaccinations are required per DRH Policy. Medical and Religious Exemptions are available upon request.

Dental Patient Services Representative Classification: Non-Exempt, Full-time Reporting Relationship: Clinic/Medical Manager/Dental Clinic Manager Supervision Responsibilities: No Essential Role: Provides critical first contact between patients and GraceMed Health Clinic, Inc. Professionally greets and directs patients through scheduling follow-up appointments, and updating pertinent information in EClinical Works (ECW) database. Duties & Responsibilities: * Greets and check in patients arriving for an appointment, helps patients feel welcome. * Verifies necessary information for patient appointments to include; patient information is current in ECW software and type of clinical visit. * Verifies patient information prior to appointment including, next day insurance coverage verification (if expired or changed note account, this patient will be referred to the payment specialist upon arrival), and same day demographic verification. Ensures action is corrected and noted in ECW as needed. * Assist with next day appointment reminders when needed. Ensures action is noted in ECW. * Prepares paperwork for patients to complete in advance of appointment. * Documents patient cancellations and failure to show for appointment per protocol. * Receives deliveries, and distributes them to appropriate personnel. * Maintains cleanliness and orderliness of reception work area and the waiting area. * Maintains patient confidentiality at all times. Qualifications: Education/Certifications/Licenses/Registrations * High school diploma or equivalent. * Bilingual Spanish bilingual proficiency preferred. Experience * Previous customer service experience. * Previous medical/dental receptionist experience or background in general office work preferred. * Additional training and/or experience in office procedures and medical/dental terminology preferred. Technical Skills * Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment. * Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness. * Demonstrated ability to identify and solve problems. * Able to provide innovative input into the development of the office environments and its processes. * Able to learn new concepts and procedures quickly. * Excellent organization skills and commitment to accuracy Behavioral * Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind. * Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions. * Compassion for patients, family members, and others; along with a nurturing spirit to provide care during stressful situations * Able to communicate well with people both in personal contacts and on the telephone. Work Schedule: Normal schedule is Monday through Friday 8:00 am to 5:00 pm., schedule may vary. Working Conditions: Medical/dental office setting. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Interaction with physicians, patients and other office personnel. May involve contact with angry, upset or ill persons. May involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle phone calls. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995). Confidentiality: As an employee of GraceMed Health Clinic, Inc., you are bound by principles of medical ethics. You have both a legal and moral obligation to protect the privacy of our patients. In the course of your work, you will have access to confidential information regarding patients, and/or the practices' confidential business. It is essential that you refrain from any discussions regarding personal information about a patient, a patient's condition, a patient's finances, proprietary company information, and/or the practices' confidential business with any third person. This includes, but is not limited to, other employees, your spouse, family or friends. CONFIDENTIALITY IS SO IMPORTANT THAT ANY BREACH OF THIS POLICY WILL BE CONSIDERED GROUNDS FOR TERMINATION. Review and signature of the Agreement is a condition of employment.

Department: 37121 Aurora St. Lukes Medical Center - Neurology: Site 630 Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Neuro Oncology. Monday through Friday 8:00 AM to 4:30 PM. No weekends. No major US holidays. Pay Range $19.45 - $29.20Major Responsibilities: Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information; obtains prior authorizations when needed. Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient. Coordinates the scheduling of more complex patient appointments, tests and procedures. Instructs the patient on pre and post-procedure protocols (i.e. medication guidelines, food / beverage consumption guidelines, check-in procedures, directions to facilities, etc.). Updates insurance, financial responsibility and other data when changes or additions occur, and communicates to patient as appropriate. Ensures insurance and patient information obtained is complete and accurate, applying acquired knowledge of government and third party payor requirements. Identifies, reports, and resolves problems regarding registration or authorizations to appropriate individuals and departments. Monitors patient flow to ensure they are cared for in the most efficient and courteous manner. Offers various assistance to patients to include: arranging transportation needs, providing directions, locating wheelchair, etc. Performs visit closure including checking out patients after visit, scheduling follow-up appointments, and providing patients with a visit summary. May educate patients, staff and providers regarding prior authorization requirements, payer coverage, eligibility guidelines, documentation requirements, and insurance changes or trends. Acts as a resource to patient services staff, resolving moderately complex patient concerns. Assists department leadership with orientation and training for patient services staff. Licensure, Registration, and/or Certification Required: None Required. Education Required: High School Graduate. Experience Required: Typically requires 1 year of experience in providing customer service that includes experiences in patient scheduling, registration and department / medical clinic reception. Knowledge, Skills & Abilities Required: Excellent customer service skills. Demonstrated ability to effectively act as a resource to other staff. Excellent communication (written and verbal) and interpersonal skills; ability to effectively communicate with a variety of patients, staff and physicians. Intermediate computer skills including experience in using personal computers; including Microsoft Office or similar applications, and electronic mail. Understanding of basic medical terms and abbreviations typically used in the patient scheduling and registration process. Training or experience in keyboarding/data entry with an emphasis on speed and accuracy. Excellent organizational skills. Ability to read and understand verbal and written instructions, and to sort and file information alphabetically and numerically. Ability to work in a fast paced environment with a strong attention to detail and accuracy. Physical Requirements and Working Conditions: Exposed to normal medical office environment, may be exposed to potentially ill patients. Must be able to sit for extended periods of time. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Job Title: Patient Services Representative Classification: Non-Exempt, Full-time Reporting Relationship: Clinic/Medical Manager/Dental Clinic Manager Supervision Responsibilities: No Essential Role: Provides critical first contact between patients and GraceMed Health Clinic, Inc. Professionally greets and directs patients through scheduling follow-up appointments, and updating pertinent information in EClinical Works (ECW) database. Duties & Responsibilities: Greets and check in patients arriving for an appointment, helps patients feel welcome. Verifies necessary information for patient appointments to include; patient information is current in ECW software and type of clinical visit. Verifies patient information prior to appointment including, next day insurance coverage verification (if expired or changed note account, this patient will be referred to the payment specialist upon arrival), and same day demographic verification. Ensures action is corrected and noted in ECW as needed. Assist with next day appointment reminders when needed. Ensures action is noted in ECW. Prepares paperwork for patients to complete in advance of appointment. Documents patient cancellations and failure to show for appointment per protocol. Receives deliveries, and distributes them to appropriate personnel. Maintains cleanliness and orderliness of reception work area and the waiting area. Maintains patient confidentiality at all times. Qualifications: Education/Certifications/Licenses/Registrations High school diploma or equivalent. Bilingual Spanish preferred. Experience Previous customer service experience. Previous medical/dental receptionist experience or background in general office work preferred. Additional training and/or experience in office procedures and medical/dental terminology preferred. Technical Skills Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment. Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness. Demonstrated ability to identify and solve problems. Able to provide innovative input into the development of the office environments and its processes. Able to learn new concepts and procedures quickly. Excellent organization skills and commitment to accuracy Behavioral Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind. Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions. Compassion for patients, family members, and others; along with a nurturing spirit to provide care during stressful situations Able to communicate well with people both in personal contacts and on the telephone. Work Schedule: Normal schedule is Monday through Friday 8:00 am to 5:00 pm., schedule may vary. Working Conditions: Medical/dental office setting. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Interaction with physicians, patients and other office personnel. May involve contact with angry, upset or ill persons. May involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle phone calls. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995). Confidentiality: As an employee of GraceMed Health Clinic, Inc., you are bound by principles of medical ethics. You have both a legal and moral obligation to protect the privacy of our patients. In the course of your work, you will have access to confidential information regarding patients, and/or the practices' confidential business. It is essential that you refrain from any discussions regarding personal information about a patient, a patient's condition, a patient's finances, proprietary company information, and/or the practices' confidential business with any third person. This includes, but is not limited to, other employees, your spouse, family or friends. CONFIDENTIALITY IS SO IMPORTANT THAT ANY BREACH OF THIS POLICY WILL BE CONSIDERED GROUNDS FOR TERMINATION. Review and signature of the Agreement is a condition of employment.

Job Title: Patient Services Representative Classification: Non-Exempt, Full-time Reporting Relationship: Clinic/Medical Manager/Dental Clinic Manager Supervision Responsibilities: No Essential Role: Provides critical first contact between patients and GraceMed Health Clinic, Inc. Professionally greets and directs patients through scheduling follow-up appointments, and updating pertinent information in EClinical Works (ECW) database. Duties & Responsibilities: Greets and check in patients arriving for an appointment, helps patients feel welcome. Verifies necessary information for patient appointments to include; patient information is current in ECW software and type of clinical visit. Verifies patient information prior to appointment including, next day insurance coverage verification (if expired or changed note account, this patient will be referred to the payment specialist upon arrival), and same day demographic verification. Ensures action is corrected and noted in ECW as needed. Assist with next day appointment reminders when needed. Ensures action is noted in ECW. Prepares paperwork for patients to complete in advance of appointment. Documents patient cancellations and failure to show for appointment per protocol. Receives deliveries, and distributes them to appropriate personnel. Maintains cleanliness and orderliness of reception work area and the waiting area. Maintains patient confidentiality at all times. Qualifications: Education/Certifications/Licenses/Registrations High school diploma or equivalent. Bilingual Spanish preferred. Experience Previous customer service experience. Previous medical/dental receptionist experience or background in general office work preferred. Additional training and/or experience in office procedures and medical/dental terminology preferred. Technical Skills Must possess a thorough knowledge of modern office practices, procedures, and equipment, including computers, copiers, and other standard office equipment. Ability to work independently, organize, monitor, and adjust work as necessary to ensure accuracy and timeliness. Demonstrated ability to identify and solve problems. Able to provide innovative input into the development of the office environments and its processes. Able to learn new concepts and procedures quickly. Excellent organization skills and commitment to accuracy Behavioral Ability to strongly embrace and personify the mission and values of GraceMed with socio-economic and cultural sensitivity in mind. Must display good verbal and written communication skills, and be able to professionally receive and follow oral instructions. Compassion for patients, family members, and others; along with a nurturing spirit to provide care during stressful situations Able to communicate well with people both in personal contacts and on the telephone. Work Schedule: Normal schedule is Monday through Friday 8:00 am to 5:00 pm., schedule may vary. Working Conditions: Medical/dental office setting. Ability to sit and/or stand for long periods of time. Bending, stooping, and lifting (up to 50lbs.) may be required. Interaction with physicians, patients and other office personnel. May involve contact with angry, upset or ill persons. May involve potential exposure to blood and body fluids and other hazardous substances. Must have visual acuity and manual dexterity to interface with computer. Must have auditory acuity to handle phone calls. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995). Confidentiality: As an employee of GraceMed Health Clinic, Inc., you are bound by principles of medical ethics. You have both a legal and moral obligation to protect the privacy of our patients. In the course of your work, you will have access to confidential information regarding patients, and/or the practices' confidential business. It is essential that you refrain from any discussions regarding personal information about a patient, a patient's condition, a patient's finances, proprietary company information, and/or the practices' confidential business with any third person. This includes, but is not limited to, other employees, your spouse, family or friends. CONFIDENTIALITY IS SO IMPORTANT THAT ANY BREACH OF THIS POLICY WILL BE CONSIDERED GROUNDS FOR TERMINATION. Review and signature of the Agreement is a condition of employment.

Reports To: Center Manager Shift Schedule: Days, 7am - 5pm (varies) Job Category: Administrative Job Status: Non-Exempt For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other. Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply! What we offer: Paid time off (PTO) & 8 company paid holidays Tuition reimbursement 401k with employer matching Competitive health, vision and dental benefits Employer paid long term disability benefits Pet Wellness coverage, legal assistance and identity protection Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program Tickets at Work- savings on favorite brands, travel, tickets, dining and more! What you will do: Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations, Prepare charts for upcoming appointments and process medical records requests in an efficient manner. Requirements We require the following: High school diploma or general education degree (GED) equivalent. Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice. Experience with Electronic Medical Records (EMR) systems, required. Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred. Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security. National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Department: Administration Patient Service Representative I - Dental Employee Category: Non-Exempt Reporting Relationship: Practice Administrator Character Core Qualities: * Attentiveness- Showing the worth of a person or task by giving my undivided concentration. * Enthusiasm- Expressing my joy in each task as I give it my best effort. * Joyfulness- Maintaining a good attitude, even when faced with unpleasant conditions. * Patience- Accepting a difficult situation without giving a deadline to remove it. * Punctuality- Showing esteem for others by doing the right thing at the right time. Summary of Duties and Responsibilities: Processes patient information through the dental and medical information software systems, along with payments. Handles daily office duties i.e. going over treatment plans, insurance, confirming appointments, and answering incoming calls. Primary Duties and Responsibilities: * Receives patients at reception window. * Obtains required information/documentation from patient at check in. * Obtains financial and family information and updates information for each patient on each visit including address, phone, insurance coverage, and date of birth. * Updates patient information and makes changes as necessary in the electronic medical records. * Verifies SoonerCare information daily; making sure patients are covered before receiving treatment. * Verifies all insurances regularly; making sure that patients do not reach past their maximum benefit. * Verifying insurance on new patients and arranges payment for services received. * Sends predetermination to insurance to insure payment of service. * Schedules appointments in electronic medical records. * Schedules patient visits in accordance with any scheduling rules. * Reads clinical notes and schedules next appointment when a patient calls. * Monitors the schedule ensuring the maximum use of the providers. * Answers calls for your location. * Calls, as necessary, to remind patients of upcoming appointments or to reschedule appointments. * Briefs patients about their benefits. * Creates treatment plans and explains plans to the patient. * Posts charges and payments at the time of check-out for patient * Verifies any late or open balances and reminds patient of the outstanding balance. * Calls billing assistance to help patient with balance owed questions. * Accepts payments and assures daily collections are secured. * Balances daily transactions. * Assures waiting area is good order throughout the day. Calls custodial staff as needed for assistance. * Follows HIPAA guidelines and Variety Care Privacy policy and procedure. * Assures that office equipment is in good working order. Notifies appropriate staff member if problems arise. * Provides back-up and overflow coverage for Front Office Telephone Operator(s). * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned. ADA Requirements: * Able to lift a minimum of 25 pounds. * Able to sit for long periods of time.

Department: Administration Patient Service Representative II Employee Category: Non-Exempt Reporting Relationship: Practice Administrator Character Qualities: Attentiveness- Showing the worth of a person or task by giving my undivided concentration. Enthusiasm- Expressing my joy in each task as I give it my best effort. Joyfulness- Maintaining a good attitude, even when faced with unpleasant conditions. Patience- Accepting a difficult situation without giving a deadline to remove it. Punctuality- Showing esteem for others by doing the right thing at the right time. Summary of Duties and Responsibilities: Answers telephones, schedule appointments, obtain patient information, prepare chart for examination, collect and secure collections at patient check-out. Provides back-up and overflow coverage for Front Office Telephone Operator(s). Primary Duties and Responsibilities: * Receives patients at reception window. * Obtains required information/documentation from patient at check in. * Obtains financial and family information and updates it for each patient on each visit including, address, phone, insurance coverage, and DOB. * Updates information and makes changes as necessary in the electronic medical records. * Schedules appointments in electronic medical records. * Posts charges and payments at the time of check-out for patient * Verifies any late or open balances and reminds patient of the outstanding balance. * Calls billing assistance to help patient with balance owed questions. * Accepts payments and assures daily collections are secured. * Balances daily transactions. * Assures waiting area is good order throughout the day. Calls custodial staff as needed for assistance. * Follows HIPAA guidelines and Variety Care Privacy policy and procedure. * Assures that office equipment is in good working order. Notifies appropriate staff member if problems arise. * Accepts direction from the Practice Administrator or the Physician on staff. * Provides training and coaching to mentors/preceptors. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned.

Department: Administration Patient Service Representative III - Dental Employee Category: Non-Exempt Reporting Relationship: Practice Administrator Character Core Qualities: * Attentiveness- Showing the worth of a person or task by giving my undivided concentration. * Enthusiasm- Expressing my joy in each task as I give it my best effort. * Joyfulness- Maintaining a good attitude, even when faced with unpleasant conditions. * Patience- Accepting a difficult situation without giving a deadline to remove it. * Punctuality- Showing esteem for others by doing the right thing at the right time. Summary of Duties and Responsibilities: Processes patient information through the dental and medical information software systems, along with payments. Handles daily office duties i.e. going over treatment plans, insurance, confirming appointments, and answering incoming calls. Primary Duties and Responsibilities: * Ability to work at any Variety Care location and/or dental call enter. * Receives patients at reception window. * Obtains required information/documentation from patient at check in. * Obtains financial and family information and updates information for each patient on each visit including, address, phone, insurance coverage, and date of birth. * Updates patient information and makes changes as necessary in the electronic medical records. * Verifies Soonercare information daily; making sure patients are covered before receiving treatment. * Verifies all insurances regularly; making sure that patients do not reach past their maximum benefit. * Verifying insurance on new patients and arranges payment for services received. * Sends predetermination to insurance to insure payment of service. * Schedules appointments in electronic medical records. * Schedules patient visits in accordance with any scheduling rules. * Reads clinical notes and schedules next appointment when a patient calls. * Monitors the schedule ensuring the maximum use of the providers. * Answers calls for your location. * Calls, as necessary, to remind patients of upcoming appointments or to reschedule appointments. * Fluent in Dental Terminology. * Briefs patients about their benefits. * Knowable in explaining Pre-Authorizations. * Creates treatment plans and explains plans to the patient. * Calls patient to explain what their predetermination covers and/or does not cover. * Creates dental contracts. * Posts charges and payments at the time of check-out for patient * Verifies any late or open balances and reminds patient of the outstanding balance. * Calls billing assistance to help patient with balance owed questions. * Accepts payments and assures daily collections are secured. * Balances daily transactions. * Acts as a preceptor. * Assures waiting area is good order throughout the day. Calls custodial staff as needed for assistance. * Follows HIPAA guidelines and Variety Care Privacy policy and procedure. * Assures that office equipment is in good working order. Notifies appropriate staff member if problems arise. * Provides back-up and overflow coverage for Front Office Telephone Operator(s). * Knowledgeable and must be able to cover for the OR Program Coordinator when needed. * Knowledgeable and must be able to cover as the ORTHO Coordinator when needed. * Knowledgeable and must be able to cover as the Patients Account Representative when needed. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned. Essential Functions: * Able to lift a minimum of 25 pounds. * Able to sit for long periods of time.

Patient Service Representative I (bilingual required) Department: Administration Patient Service Representative I Employee Category: Non-Exempt Reporting Relationship: Practice Administrator Character Qualities: Attentiveness- Showing the worth of a person or task by giving my undivided concentration. Enthusiasm- Expressing my joy in each task as I give it my best effort. Joyfulness- Maintaining a good attitude, even when faced with unpleasant conditions. Patience- Accepting a difficult situation without giving a deadline to remove it. Punctuality- Showing esteem for others by doing the right thing at the right time. Summary of Duties and Responsibilities: Answers telephones, schedule appointments, obtain patient information, prepare chart for examination, collect and secure collections at patient check-out. Provides back-up and overflow coverage for Front Office Telephone Operator(s). Responsibilities Primary Duties and Responsibilities: * Receives patients at reception window. * Obtains required information/documentation from patient at check in. * Obtains financial and family information and updates it for each patient on each visit including, address, phone, insurance coverage, and DOB. * Updates information and makes changes as necessary in the electronic medical records. * Schedules appointments in electronic medical records. * Posts charges and payments at the time of check-out for patient * Verifies any late or open balances and reminds patient of the outstanding balance. * Calls billing assistance to help patient with balance owed questions. * Accepts payments and assures daily collections are secured. * Balances daily transactions. * Assures waiting area is good order throughout the day. Calls custodial staff as needed for assistance. * Follows HIPAA guidelines and Variety Care Privacy policy and procedure. * Assures that office equipment is in good working order. Notifies appropriate staff member if problems arise. * Accepts direction from the Practice Administrator or the Physician on staff. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned. ADA Requirements: * Able to lift a minimum of 25 pounds. * Able to sit for long periods of time.

Patient Service Representative I, Bilingual Department: Administration Patient Service Representative I Employee Category: Non-Exempt Reporting Relationship: Practice Administrator Character Qualities: Attentiveness- Showing the worth of a person or task by giving my undivided concentration. Enthusiasm- Expressing my joy in each task as I give it my best effort. Joyfulness- Maintaining a good attitude, even when faced with unpleasant conditions. Patience- Accepting a difficult situation without giving a deadline to remove it. Punctuality- Showing esteem for others by doing the right thing at the right time. Summary of Duties and Responsibilities: Answers telephones, schedule appointments, obtain patient information, prepare chart for examination, collect and secure collections at patient check-out. Provides back-up and overflow coverage for Front Office Telephone Operator(s). Responsibilities Primary Duties and Responsibilities: * Receives patients at reception window. * Obtains required information/documentation from patient at check in. * Obtains financial and family information and updates it for each patient on each visit including, address, phone, insurance coverage, and DOB. * Updates information and makes changes as necessary in the electronic medical records. * Schedules appointments in electronic medical records. * Posts charges and payments at the time of check-out for patient * Verifies any late or open balances and reminds patient of the outstanding balance. * Calls billing assistance to help patient with balance owed questions. * Accepts payments and assures daily collections are secured. * Balances daily transactions. * Assures waiting area is good order throughout the day. Calls custodial staff as needed for assistance. * Follows HIPAA guidelines and Variety Care Privacy policy and procedure. * Assures that office equipment is in good working order. Notifies appropriate staff member if problems arise. * Accepts direction from the Practice Administrator or the Physician on staff. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned. ADA Requirements: * Able to lift a minimum of 25 pounds. * Able to sit for long periods of time.

Patient Service Representative, Psych Department: Edmond Patient Service Representative, Psych Employee Category: Non-Exempt Reporting Relationship: Practice Administrator Attentiveness- Showing the worth of a person or task by giving my undivided concentration. Enthusiasm- Expressing my joy in each task as I give it my best effort. Joyfulness- Maintaining a good attitude, even when faced with unpleasant conditions. Patience- Accepting a difficult situation without giving a deadline to remove it. Punctuality- Showing esteem for others by doing the right thing at the right time. Summary of Duties and Responsibilities: Answers telephones, schedule appointments, obtain patient information, prepare chart for examination, collect and secure collections at patient check-out. Provides back-up and overflow coverage for Front Office Telephone Operator(s). Responsibilities Primary Duties and Responsibilities: * Receives patients at reception window. * Obtains required information/documentation from patient at check in. * Obtains financial and family information and updates it for each patient on each visit including, address, phone, insurance coverage, and DOB. * Updates information and makes changes as necessary in the electronic medical records. * Schedules appointments in electronic medical records. * Posts charges and payments at the time of check-out for patient * Verifies any late or open balances and reminds patient of the outstanding balance. * Calls billing assistance to help patient with balance owed questions. * Accepts payments and assures daily collections are secured. * Balances daily transactions. * Assures waiting area is good order throughout the day. Calls custodial staff as needed for assistance. * Follows HIPAA guidelines and Variety Care Privacy policy and procedure. * Assures that office equipment is in good working order. Notifies appropriate staff member if problems arise. * Accepts direction from the Practice Administrator or the Physician on staff. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned. ADA Requirements: * Able to lift a minimum of 25 pounds. * Able to sit for long periods of time.

**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings. Variable **Shift: Mon, Tues, Wed, Thurs 3pm-7pm; Saturday 7:30am-4pm** Job Summary: Schedules procedures, verifies and inputs patient demographic and insurance/financial information, and creates new patient medical records for the purpose of facilitating the effective delivery of patient care. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work Experience: 6 months to 1 year related experience. Knowledge, Skills and Abilities: Effective interpersonal and oral communication skills. Ability to organize and prioritize work in an effective and efficient manner. Ability to be detail-oriented as might be required in the examination of numerical data. Essential Functions and Responsibilities: Schedules procedures according to established protocols including obtaining and documenting complete patient demographic and insurance/financial information. Confirms scheduled appointments. Creates new patient medical records. Prints and files reports and other correspondence according to established protocols. Serves as liaison to referring physician offices, other outreach hospitals, patients, and patient family members in an effort to provide a single point of contact. Greets and prepares patients for physician consults according to established protocols. Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established. Working Relationships: Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Breast Center - Yale Campus Location: Tulsa, Oklahoma 74136 **EOE Protected Veterans/Disability**

**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings. Days **Shift: ECB (Emergency Call Basis)** **Fridays, Saturdays & Sundays 7:00am - 3:30pm @ Main Entrance** Job Summary: The Patient Family Representative is responsible for greeting patients, families and visitors arriving at the hospital and coordinating communications between hospital staff, patients and their families; serving as an information provider. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work Experience: 1 - 2 years related experience Knowledge, Skills and Abilities: Advanced computer skills, including Word, Excel and Windows. Proficient with the use of Outlook. Excellent interpersonal skills required. Ability to work with minimal supervision. Ability to demonstrate excellent customer service skills. Essential Functions and Responsibilities: Greet patients, families and visitors arriving at the hospital. Works closely with volunteers to ensure that the patient's, families and visitors needs are met. Directs the escorting of the patients, families and visitors by the volunteers throughout the hospital. Information provider for patients, families and visitors. Coordinate communications between hospital staff, patients and their families. Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established. Working Relationships: Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Security - Yale Campus Location: Tulsa, Oklahoma 74136 **EOE Protected Veterans/Disability**

**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** Full Time Days **Shift: Full-Time** **Monday - Friday 7:30am - 3:30pm** Job Summary: The Patient Family Representative is responsible for greeting patients, families and visitors arriving at the hospital and coordinating communications between hospital staff, patients and their families; serving as an information provider. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work Experience: 1 - 2 years related experience Knowledge, Skills and Abilities: Advanced computer skills, including Word, Excel and Windows. Proficient with the use of Outlook. Excellent interpersonal skills required. Ability to work with minimal supervision. Ability to demonstrate excellent customer service skills. Essential Functions and Responsibilities: Greet patients, families and visitors arriving at the hospital. Works closely with volunteers to ensure that the patient's, families and visitors needs are met. Directs the escorting of the patients, families and visitors by the volunteers throughout the hospital. Information provider for patients, families and visitors. Coordinate communications between hospital staff, patients and their families. Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established. Working Relationships: Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Security - South Campus Location: Tulsa, Oklahoma 74133 **EOE Protected Veterans/Disability**

**Current Saint Francis Employees - Please click HERE (*************************************************************** **to login and apply.** Full Time Days **Shift: Full-Time** **Thursdays, Fridays, Saturdays, & every other Wednesday 6:30am - 7:00pm @ Main Entrance** Job Summary: The Patient Family Representative is responsible for greeting patients, families and visitors arriving at the hospital and coordinating communications between hospital staff, patients and their families; serving as an information provider. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work Experience: 1 - 2 years related experience Knowledge, Skills and Abilities: Advanced computer skills, including Word, Excel and Windows. Proficient with the use of Outlook. Excellent interpersonal skills required. Ability to work with minimal supervision. Ability to demonstrate excellent customer service skills. Essential Functions and Responsibilities: Greet patients, families and visitors arriving at the hospital. Works closely with volunteers to ensure that the patient's, families and visitors needs are met. Directs the escorting of the patients, families and visitors by the volunteers throughout the hospital. Information provider for patients, families and visitors. Coordinate communications between hospital staff, patients and their families. Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established. Working Relationships: Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Security Support - Yale Campus Location: Tulsa, Oklahoma 74136 **EOE Protected Veterans/Disability**

INTEGRIS Health, Oklahoma's largest not-for-profit health system has a great opportunity for a Scheduling Specialist Sr in Oklahoma City, OK. In this position, you'll work Monday - Friday, Days with our Central Referral Team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health. The Scheduling Specialist Sr. is responsible for the provision of complex scheduling and patient access activity for ancillary, diagnostic, or surgical procedures as assigned to facilitate efficient operations, expeditious reimbursement and optimal customer satisfaction and employee satisfaction. INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status. The Scheduling Specialist Sr. responsibilities include, but are not limited to, the following: * Performs complex scheduling and registration activity including fielding incoming scheduling calls, scheduling patients with the required minimum data set elements including clinical information, verifying patient demographic information, processing point of service payments, providing patients with general preparation instructions, document imaging and following documentation standards to facilitate efficient patient access according to assigned protocol * Performs complex patient access transactions including coverage eligibility, insurance verification, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol * Demonstrates the ability to multi-task between heavy phone volume and work under time pressure while interacting in a professional, helpful, and courteous manner with patients and all departments and caregivers within the health system * Resolves routine patient issues and assists with questions on reimbursement * Participates in team-oriented process improvement initiatives for the department and organization * Participates in continuous quality improvement efforts, establishes goals with supervisors and tracks progress * Demonstrates compliance with performance standards, federal and state regulations including EMTALA and HIPAA, policies, procedures, guidelines, and third-party contracts * Possesses the ability to use analytical thinking, independent judgment, and clinical knowledge to adjust service area schedules and accommodate special requests from internal and external customers * Makes outbound and/or accepts inbound phone calls from patients, physician offices, insurance carriers, etc. with the intent to resolve the concern immediately. * Collects patient payments and follows levels of authority to ensure financial clearance * Acts as a liaison to resolve complex patient access and account issues, responds to questions on reimbursement and serves as a resource and systems expert for Scheduling Specialists, including on-the-job training, and for performance improvement and appropriateness of complex patient access transactions * Provides guidance, feedback and training to staff on multiple processes, payers and systems, and monitors assignments and assess productivity * Handles all communication effectively, including telephone, email, and verbally with all departments and caregivers within the health system * Initiates and coordinates the implementation of team-oriented process improvement initiatives for the department and organization * Initiates and coordinates continuous quality improvement efforts, establishes goals with supervisors, tracks progress, and prepares data for presentation * Interprets and maintains compliance with performance standards, federal and state regulations including EMTALA and HIPAA, policies, procedures, guidelines, and third-party contracts * Follows all safety rules while on the job, reports accidents promptly and corrects minor safety hazards Reports to assigned supervisor. This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. Normal office conditions. * 4 years of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, customer service) * Previous experience in one of the following: scheduling, registration, insurance, billing, collections, and customer service in either a hospital or physicians office setting * Bachelors degree in related field or Healthcare Certification (AAHAM CRCS, HFMA CRCR, NAHAM CHAA) preferred * Previous experience with Microsoft Office programs and experience with admission/discharge/transfer or billing/claims management software * Previous experience with medical terminology, basic ICD 10 and CPT coding healthcare program reimbursement and methodologies * Previous experience in 3+ of the following: scheduling, registration, insurance (including Medicare, Medicaid, and third-party regulations), billing, collections, and customer service in either a hospital or physicians office setting * Must be able to communicate effectively with others in English (verbal/written)

Join Our Team at Oklahoma Heart Hospital (OHH) ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation. Why You'll Love Working Here: * Comprehensive Benefits: * Medical, Dental, and Vision coverage * 401(k) plan with employer match * Long-term and short-term disability * Employee Assistance Programs (EAP) * Paid Time Off (PTO) * Extended Medical Benefits (EMB) * Opportunities for continuing education and professional growth Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day! We can't wait for you to join our heart-centered team! Responsibilities The Patient Access Specialist I will answer and process all telephone calls at the console; monitor all alarms, security systems and execute disaster and emergency protocols; update manuals, call lists and directories; and train new personnel. Makes decisions concerning notification of administrative personnel, staff and employees in response to situations, which pertain to health, safety and business interest of the hospital. Completes the registration of patients at bedside and/or at the registration areas assuring appropriate departmental policies and procedures are followed. Interacts with patients, family, physicians, nurses, managers and other staff; and handles confidential patient information. Performs all work with accord to the mission, vision and values of Oklahoma Heart Hospital. Qualifications Education: High school graduate or equivalent required. Experience: One (1) to three (3) years of clerical experience required, preferably in a medical setting. Previous PBX experience preferred. Working Knowledge: Windows based operating systems preferred. Professional verbal and written communication skills. Medical terminology and medical insurance knowledge preferred. As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.