Post job

Huntington National Bank jobs in Cincinnati, OH

- 290 jobs
  • Customer Experience Banker

    Huntington 4.4company rating

    Huntington job in Loveland, OH

    Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Being proficient in understanding and educating customers on consumer deposit products. Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners. Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership. Adhering to all operational, security, risk and regulatory policies and procedures. Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation. Other duties as assigned. Basic Qualifications: High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree. Preferred Qualifications: 1 year or more in customer service in banking, financial services or goal driven retail sales. Cash handling skills. Comfort with technology such as mobile services and online banking services. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
    $29k-41k yearly est. Auto-Apply 13d ago
  • Quantitative Risk Modeling Lead

    Huntington Bancshares Inc. 4.4company rating

    Huntington Bancshares Inc. job in Cincinnati, OH

    The Quantitative Risk Modeling Lead is responsible for overseeing the development, implementation, and monitoring of advanced quantitative models for consumer and commercial credit, PPNR, loan origination, and portfolio management. This role requires a deep understanding of statistical modeling, machine learning, and risk management frameworks, along with strong leadership and project management skills. This role is designed for an experienced professional who can lead the development and implementation of advanced quantitative models, oversee and guide analysts, review work performed by analysts, and manage multiple projects effectively. Duties and Responsibilities: * Model Development: Lead the creation and enhancement of complex quantitative models for credit risk, PPNR, loan origination, and portfolio management. * Data Analysis: Oversee the analysis of credit portfolio performance data to identify trends, risks, and opportunities. * Model Monitoring: Ensure ongoing monitoring and validation of existing models, including reporting and analysis of results. * Advanced Model Building: Compile and process historical data, perform sophisticated data analysis using AI/ML tools, build and refine models using regression analysis and ML tools, and oversee implementation and production. * Research: Drive research initiatives to explore new modeling methodologies and techniques, staying abreast of industry advancements. * Collaboration: Coordinate with various teams to support governance, audit/compliance, and validation projects related to developed models. * Leadership: Mentor and supervise more junior modeling analysts, providing guidance and support to ensure high-quality model development and implementation through the performance of technical reviews. * Project Management: Manage multiple projects simultaneously, ensuring timely delivery and adherence to strict deadlines. * Performance Analysis: Conduct in-depth analysis of credit portfolio performance data, providing actionable insights to senior management. * Ad-Hoc Analytics: Lead ad-hoc analytics projects to address specific business needs and challenges. * Other Duties: Perform additional duties as assigned, contributing to the overall success of the risk modeling team. Basic Qualifications: * Master's degree in a quantitative field (mathematics, statistics, economics, engineering, finance, physics). * 5+ years of experience in statistical modeling using SQL, SAS, R, and Python5+ years of experience in machine learning and data mining Preferred Qualifications: * PhD in a quantitative field. * Extensive knowledge of CCAR/DFAST and CECL concepts and frameworks. * Proven ability to lead complex projects and supervise junior modeling analysts. * Deep understanding of loss forecasting, loan origination, and portfolio management modeling concepts (PD, LGD, EAD). * Exceptional analytical skills, comprehensive understanding of risk concepts and frameworks, strong communication skills, proficiency in MS Office products, and a solid grasp of economic concepts. * Demonstrated passion and drive for operational excellence and quality delivery. #LI-Onsite #LI-MK2 Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: $93,000- $189,000 annual salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
    $93k-189k yearly Auto-Apply 41d ago
  • Document Exceptions Specialist M-F 8am-5pm

    Fifth Third Bank 4.6company rating

    Cincinnati, OH job

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: This position is responsible for appropriate research and resolution of consumer and commercial collateral issues as escalated by internal and external clients, the research of missing mortgage or assignments, break-in-chain requests, facilitation of affidavits of lost assignment or erroneous release requests, and review and termination of land trust or land contract assignments as received. Is the Subject Matter Expert (SME) for collateral documentation research, exception processing and Merger and Acquisition (M&A) collateral issues. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES Processes incoming requests through CORE within established service level agreements. Reviews and responds to incoming requests in CMT system with 24 hours. Works with various investors, custodians, attorneys, title companies, and other customers to resolve various lien release issues to minimize financial risk to the Bank. Completes complex research on Assignment of Mortgage issues related to merger files, CEMA loans, broker loans, or erroneous filings. Able to process Co-Op, CEMA, External Custodian, Multiple Collateral, UCC, non-real estate and VA loans. Ensures VA Guaranty Certificates are cancelled with the appropriate VA jurisdiction. Able to process releases of various collateral such as life insurance policies, deposit accounts, trust accounts, and brokerage accounts regarding commercial loans. Prepares Assignment of Mortgage documents on various accounts related to merger activities. Verifies validity of Assignment requests by requiring proof of payoff or servicing from requesting entity. Completes line of business requests to “Hold” satisfaction documents pending NSF, misapplied payments, fraud, or other issues, advises line of business if satisfaction document has already been sent for recording. Validates erroneous release requests from various affiliates or external clients and prepares necessary documentation such as affidavits and rescissions and/or collaborates with LOB to obtain executed mortgage documents to re-secure lien on behalf of bank and mails for recording or submits for electronic recording where appropriate. Prepares and records Warranty Deed or discharge of Assignment on various land contracts. Performs in depth research on aged outstanding mortgage/deed-of-trust issues where proof of servicing, payoff, or invalid release cannot be provided. Prepares lien release / satisfaction documents in accordance with state and county guidelines. Completes all rejected / non-recorded releases returned for error within 5 business days of receipt. Completes phone research with county clerks/recorders to obtain recording information for release. Research missing mortgage and/or assignment files to obtain necessary information for release. Works with third parties and lenders to obtain assignments of mortgages necessary to facilitate lien releases. Utilizes web based and internal account system tools to validate release requests including proof of payoff, credit reports, and merger histories. Maintains an organized and efficient work area; performs all work in accordance with established health and safety procedures. Perform any other duties as assigned by management. MINIMUM KNOWLEDGE, SKILLS AND RESPONSIBILITIES REQUIRED: High School Diploma or equivalent; college degree is a plus. Minimum 3 years banking operations experience in consumer or commercial mortgage loans. Excellent verbal and written communication skills are required, as the candidate will be responsible for communicating with various members of the document recording staff, LOBs, and provide reporting to management. Strong analytical skills and attention to detail required. Ability to research and utilize multiple bank and external programs to obtain needed information for document preparation and recording. Ability to multi-task and effectively prioritize assignments and projects in a fast-paced work environment. #LI-EG1 Document Exceptions Specialist M-F 8am-5pm At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $93k-116k yearly est. Auto-Apply 50d ago
  • Treasury Management Officer

    Commerce Bank 4.4company rating

    Olde West Chester, OH job

    About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk. Compensation Range Annual Salary: $102,500.00 - $175,500.00 (Amount based on relevant experience, skills, and competencies.) Essential Functions Develop new business primarily with prospects, as well as existing clients assigned territories Maintain a high level of qualified in-person calling activity, completing responses to customer or prospect request for proposal and general sales activity Maintain senior level contact with top and high priority customers Develop territory plans, account strategies, and call plans required to consistently achieve revenue and profit goals Coordinate calling activity with assigned Relationship Manager Provide account reviews for assigned top priority customers Participate in independent and/or joint calling with product partners Assist in general marketing activity as required for trade shows and other targeted industry events Perform other duties as assigned Knowledge, Skills & Abilities Required Strong sales knowledge of treasury management Strong finance and banking knowledge Strong understanding of value propositions related to treasury service applications within corporate treasury functions Advanced account management skills Consistent ability to effectively and efficiently resolve customer problems Excellent expense management skills Proven successful track record within team selling and lead sharing environments Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities Ability to maintain a valid driver's license and meet Commerce Bank's driving record criteria; ongoing employment may be contingent upon meeting all driving requirements Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values Advance level proficiency with Microsoft Word, Excel, Teams and Outlook Education & Experience Bachelor's degree in related field or equivalent combination of education and experience required 5+ years financial services experience required 2+ years business development or related experience within Treasury Services strongly preferred For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you'll be asked to authorize our review of that record. **Level of role is determined by knowledge, experience, skills, abilities, and education ***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Treasury Management Officer III & Senior job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $102,500 to $175,500 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more. Location: 9078 Union Centre Blvd, West Chester, Ohio 45069 Time Type: Full time
    $102.5k-175.5k yearly Auto-Apply 60d+ ago
  • Risk Leadership Program Participant 2026

    Fifth Third Bank 4.6company rating

    Cincinnati, OH job

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Fifth Third Bank Leadership Programs (LPs) are designed to provide meaningful work experience and develop future organizational leaders. The Risk Leadership Program (RLP) consists of comprehensive on-the-job training supplemented by educational opportunities focused on banking, business, risk management, leadership and professional skills. The RLP is designed to enhance the career progression and performance of its participants through: exposure to a variety of risk management disciplines, mentor relationships with senior leaders, formal and informal performance feedback, leadership and team building opportunities and community service. The full-time leadership program is located in Cincinnati and structured in four rotations over a 24-month period. RLP rotation assignments are based on business need, skillset and interest and may include opportunities in Operational Risk, Compliance, Credit Risk, Market Risk, or other areas within the Risk division. The RLP offers two well-defined tracks to prepare participants for careers in Risk Management, with an emphasis on either Governance & Oversight or Data Analytics based on the participant's program focus. During the program, participants rotate among different teams, becoming an integral member of each one so they can fully collaborate on key initiatives. Risk Leadership Program Participants (RLPs) are responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. They are accountable for always doing the right thing for customers and colleagues, and ensure that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, RLPs achieve results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. DUTIES AND RESPONSBILITES: Perform work assignments as determined by the assignment leader while rotating through various departments. Provide credible challenge, risk identification, escalation and oversight to business processes, products, projects or control environments. Identify and interpret risk trends via data analysis. Create risk reporting to drive business action and awareness. Learn about industry standards, laws and regulations that apply to the banking industry. Ensure Fifth Third's compliance with applicable regulations and champion regulatory excellence within the organization. Create and present a formal presentation at the end of each rotation. Attend formal training classes, supplementing the on-the-job learning that occurs in each rotation. Actively participate in community involvement projects. Build a network of resources within the Risk division and supporting areas. Perform any other duties as assigned. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Upon hire, a completed four-year undergraduate Bachelor's degree in business with a graduation date within fall 2025 - spring 2026 Cumulative GPA of 3.0 or above Bachelor's degree in Insurance/Risk Management, Accounting, Economics, Finance, or Humanities - Psychology, Criminal Justice, Sociology, Pre-Law (or other relevant major) Relevant internship and/or co-op experience. Campus involvement/leadership experience Outstanding written and verbal communication skills, critical thinking and intellectual curiosity skills, analytical and problem-solving skills, and strong attention to detail. Basic Microsoft Office proficiency (Excel, PowerPoint) Self-starter with ability to complete both guided and self-directed learning activities Strong proficiency in critical thinking, leadership, business acumen and teamwork as demonstrated through extracurricular activities, work experience, and/or academic activities. Must be authorized to work in the U.S. without the need for employment-based immigration sponsorship now or in the future #EarlyCareers #Risk #Launchpoint Risk Leadership Program Participant 2026 At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $75k-87k yearly est. Auto-Apply 60d+ ago
  • Collections Sr Department Leader

    Fifth Third Bank 4.6company rating

    Cincinnati, OH job

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. YOUR RESPONSIBILITIES: The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities. Team and Product Line Leadership: Leads large-scale teams and/or multiple product lines within the Consumer Lending Collections function, with accountability for operational, vendor, customer, and financial risk management. Portfolio and Budget Management: Oversees the management of delinquency portfolios and departmental expense budgets to ensure financial discipline and performance. Operational Oversight: Oversees daily operations, productivity metrics, dialing strategies, scheduling, quality assurance, while ensuring compliance and operational excellence. Operational Excellence and Compliance: Drives operational excellence by managing risk, optimizing productivity, and identifying strategic opportunities for improvement. Ensures compliance with evolving regulatory requirements and internal policies. Complex Process Management: Manages complex operational processes such as SCRA, Probate, Bankruptcy, Offsets, Loss Mitigation, Modification Programs, and Litigation, ensuring accuracy and consistency in execution. Process Improvement Implementation: Implements process and procedural updates to maintain compliance and operational efficiency across all teams and functions. Issue Management Leadership: Leads issue management efforts by assessing severity, assigning ownership, and driving resolution with transparency and urgency. Stakeholder Relationship Management: Establishes and maintains strong working relationships with internal partners across Business Controls, IT, Legal, Compliance, Product, Operations Support, Risk, and Finance, as well as external vendors and stakeholders. Strategic Initiative Execution: Partners with Risk Strategy and business support teams to execute strategic initiatives that enhance customer experience, reduce losses, manage expenses, and mitigate risk. Workforce Management: Collaborates with campus management, IT Risk, and technical support teams to manage a geographically dispersed workforce across in-office, hybrid, and remote environments. Leadership Delegation: Acts as a delegate for the Director of Consumer Lending Collections in various forums and serves as interim leader when required, ensuring continuity of leadership and strategic direction. Risk Issue Resolution: Ensures timely and effective resolution of issues that pose risk to the Bank, maintaining a culture of accountability and responsiveness. Regulatory Monitoring and Communication: Monitors changes in state and federal laws, implements necessary updates, and enhances communication effectiveness through cross-departmental coordination. Regulatory Compliance: Ensures compliance with all regulations related to collections and customer communications, and maintains accurate, up-to-date procedures that govern operations. Vendor Oversight: Provides daily oversight of offshore vendor operations, drives performance, and identifies process improvements while ensuring compliance with policies and procedures. Vendor Relationship Management: Manages all vendor relationships, including performance tracking, risk assessments, and due diligence, in collaboration with internal stakeholders. Contractual Compliance: Collaborates with IT to ensure vendor performance aligns with contractual obligations, including Letters of Engagement and Service Level Agreements. Offshore Team Support: Supports the design, delivery, and communication of departmental changes for offshore teams, ensuring staffing alignment and adherence to budget. Training Program Oversight: Oversees the development, enhancement, and sustainability of onboarding and continuing education programs for new and existing staff. Talent Management: Demonstrates leadership by hiring top talent, setting goals, developing staff, managing performance and compensation decisions, promoting teamwork, and addressing disciplinary matters as needed. Customer Experience Enhancement: Leverages customer sentiment and complaint data to enhance customer experience and streamline operational processes for greater efficiency. Loss Mitigation Strategy: Minimizes financial loss and maximize recoveries by leading high-performing teams and vendors, adapting strategies to meet evolving Bancorp and customer needs. Supervisory Responsibilities: Responsible for providing employees timely, candid, and constructive performance feedback; developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. MINIMUM REQUIREMENTS: This position requires an experienced level of proficiency. We require a Bachelor's Degree or equivalent experience, along with 10 or more years in financial services, customer services, and consumer collections. This role also requires 5 or more years of management experience. REQUIRED SKILLS: Qualified candidates will possess a degree of proficiency (typically from 10 or more years of work or practical experience), in: Negotiation and Collaboration Skills: Ability to negotiate and collaborate with others. Executive Interaction Ability: Ability to interact with Bancorp senior management. Regulatory Communication Skills: Ability to effectively communicate with regulators. Interpersonal and Analytical Skills: Strong interpersonal, communication and analytical skills. Change Leadership: Innovative thinker that can drive change throughout the organization. Please refer to the “Skills for Success” section to learn how to stand out as an applicant. SKILLS FOR SUCCESS: Qualified candidates will possess a degree of proficiency (typically from 10 years of work or practical experience), across a suite of skills including, but not limited to: Forecasting Experience: Proven ability relative to forecasting delinquency, losses, and expenses. DOING THE RIGHT THING: Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets -including you . Collections Sr Department Leader At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $105k-141k yearly est. Auto-Apply 19d ago
  • Consumer Contact Center Professional I

    Fifth Third Bank 4.6company rating

    Cincinnati, OH job

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Handles telephone calls providing outstanding customer service. By using job knowledge and the information available, makes every effort to answer the customer's question/solve the problem. Educates the customer about Bank products and services, and up sells and cross-sells other products based on the customer's needs. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Handles customer calls in a professional, courteous manner. Provides accurate information to the customer. Explains products and policies so the customer can understand. Handles some complex customer inquiries in areas of expertise. Makes every effort possible to answer the customer's question or solve the problem during the call, without transferring the customer to another employee or department. When follow-up is required, doing so within the timeframe committed to the customer. Wherever possible help educate and convert the customer to a different or an additional self-service channel available. Consistently offer more cost effective service channels. Follows departmental policies and procedures, particularly in regards to customer confidentiality Accurately enters or confirms customer information into various systems; initiates and/or completes proper request forms in assisting customers. Effectively uses computer systems for tracking, information gathering, and/or troubleshooting. Suggest improvements and changes to processes and policies to improve productivity or customer satisfaction. Perform any other duties assigned. Continually learning and developing knowledge of Bank products and services. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High school education or equivalent. Must be able to perform data entry and basic computer skills. Be able to understand and respond to customer inquiries in one or multiple product categories. Excellent customer service skills and the ability to articulate and explain information clearly. Previous customer service or call center experience preferred. Excellent telephone communication skills are essential. Must be able and willing to learn about Bank products and services. Good problem solving skills. Consumer Contact Center Professional I At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $30k-35k yearly est. Auto-Apply 5d ago
  • Fraud Analyst I - Monday Through Friday 9am - 6pm.

    Fifth Third Bank 4.6company rating

    Cincinnati, OH job

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Fraud Analyst I is a cross functional position within Fraud Operations. Fraud Analyst Is can support the Fraud Detection, Fraud Communication, and Domestic Collections teams based on staffing and business needs. Fraud Detection - Responsible for analyzing and decisioning alerts on fraud detection systems to determine what actions need to be taken (e.g., placing holds, opening cases, etc.). Fraud Detection responsibilities includes both verbal and written communication to internal and external customers. Fraud Communication - Responsible for handling direct communications with bank customers, bank employees, and offshore fraud call service partners. Communications are handled via phone calls (customer, bank employees, offshore partner) and chat (Retail bank employees and offshore partner). Domestic Collections - Responsible for processing and decisioning fraud check dispute claims. Includes working alerts, dispute cases and inbound call inquiries supporting the customer, retail partner and bank transfers. Fraud Detection, Fraud Communication, and Domestic Collections functions require attention to detail, multi-tasking, communication, and critical thinking skills. Fraud Analyst Is also assist Fraud Operations leadership in developing policies and procedures to enhance processes and reduce fraud risk. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES: Review, analyze, and decision fraud detection system alerts in accordance with the Fraud Department's policies, processes, and procedures. Communicate directly with customers and bank personnel to address fraud risk and concerns, educating on fraud topics as needed. Open and prep fraud cases. Appropriately escalate matters associated with fraud activity that warrant engagement to supervisory staff. Provide fraud-related support and work with the first line of defense for the Bank. Work with various business units to understand the alerted activity and ensure compliance with laws. Meet scheduling and time tracking expectations to support performance tracking. Meet performance, quality, and customer service standards. Perform other duties as required. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED: One to three years of experience in fraud, banking, investigative work, or a related field preferred. Associate's degree or equivalent work experience. Strong analytical, problem-solving, multi-tasking, and conflict resolution skills. Strong oral and written communication skills; ability to communicate effectively verbally and in writing with internal and external customers on fraud related matters. Functional understanding of federal and state laws and regulations related to fraud as well as functional understanding of bank fraud industry trends. Proactive in identifying potential concerns and following-up to resolve such issues. Excellent teamwork, interpersonal, and relationship building skills. Ability to make decisions or know when to escalate matters to management. Ability to collaborate with others, initiate action, adapt to change, and accept challenging assignments. Ability to communicate effectively with management. Ability to work independently and complete assigned work in a timely and accurate manner. Proficiency with Microsoft Office Suite. WORKING CONDITIONS: Position is on-site. Normal office environment with little exposure to dust, noise, temperature, and the like. Extended viewing of a LED/LCD computer monitor. Fraud Analyst I - Monday Through Friday 9am - 6pm. At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $98k-117k yearly est. Auto-Apply 58d ago
  • TM Technical Lead Specialist

    Fifth Third Bank 4.6company rating

    Cincinnati, OH job

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Under minimal supervision, partners with Implementation Project Managers, Technical Specialists, Treasury Management Business Line, IT Dev/Support, and other business partners to code for file based customer transmissions to mainframe and other systems, test files, troubleshoot, implement into production, and resolve complex technical implementation problems. Uses expertise to implement file-based transmissions into production and resolve technical implementation issues and ensure that project goals are met. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Position not available for immigration sponsorship ESSENTIAL DUTIES & RESPONSIBILITIES: Code file based transmissions set ups for multiple Treasury Management applications both on the mainframe and in open systems. Learn process to utilize Sterling Map Editor to create file Maps. Test files with customer, resolve issues through code updates and implement into production. Provide input to Project Managers, Technical Specialists and Commercial Clients when defining product specifications and project scope, for custom projects. Provide guidance and context in prioritizing and determining complexity of custom project requests. Provide input to project plans, work assignments, target dates and other aspects of assigned implementation projects. Partner with Product Management and the technical areas in the research and resolution of product, system, and conversion issues. Possess a sound understanding of business systems and industry requirements. Review operational procedures and product features and recommends changes for improvement with an emphasis on increasing customer experience. Play a key role in the planning and implementation of TM initiatives and product enhancements and conversions by sharing product knowledge and completing assigned action items. Assist in the development of strategic partnerships with the business unit in order to further develop a solid knowledge base of the business line, including the business plan, products, and processes. Continue to enhance a strong base knowledge of relevant product standards as it relates to workflow, process, and problem resolution and provide input on improvement opportunities. Help drive projects toward completion of defined plans through direct participation in development or oversight of deliverables. Participate and provide expertise in Lean Six Sigma tools to automate implementation processes Work to expand knowledge of the industry and the applications utilized by Fifth Third Bank, Commercial Treasury Management, and Clients by partnering with Product Management and other key business partners. Other duties or projects as assigned. SUPERVISORY RESPONSIBILITIES: N/A. MINIMUM KNOWLEDGE, SKILLS & ABILITIES REQUIRED: Bachelor's degree with an emphasis in MIS, Finance, or Business or equivalent work experience. Five+ years of mainframe development experience. Solid understanding and significant experience with modern software development practices, tools, and/or hardware technologies. Solid understanding of IT security best practices. Excellent analytical skills and problem-solving skills. Excellent verbal and written communication skills. Possesses a sound understanding of business systems and industry best practices. Experience with Microsoft office products, such as Word, Excel, PowerPoint, Project, Access and Outlook. Ability to balance multiple priorities and meet deadlines. Strong customer service orientation with ability to manage multiple projects simultaneously. Excellent attention to detail. Ability to multitask and stay focused in a fast paced environment. #LI-MW1 TM Technical Lead Specialist At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $93k-109k yearly est. Auto-Apply 6d ago
  • Wealth and Investment Portfolio Manager III

    Huntington 4.4company rating

    Huntington job in Cincinnati, OH

    Huntington is looking for qualified candidates to become Wealth and Investment Portfolio Manager III"s. Duties & Responsibilities: Manages medium/large and complex portfolios based on client and corporate investment objectives. Works closely with the customer to monitor investment performance and recommend a strategy. Responsible for ongoing customer service and joint sales calls with business development staff. Must keep current on related market trends. May have supervisory responsibility. Performs other duties as assigned. Basic Qualifications: Bachelors Degree 5 or more years of Investments/Analyst experience Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
    $91k-124k yearly est. Auto-Apply 5d ago
  • Financial Recovery Rep Sr. - Special Assets

    Huntington Bancshares Inc. 4.4company rating

    Huntington Bancshares Inc. job in Cincinnati, OH

    The Financial Recovery Rep- Senior develops resolution strategy on classified (special asset) loans to minimize losses on current Business Banking or commercial loan portfolio. Responsibilities include analyzing financial plans, negotiating loan collection, or restructuring, and recommending/overseeing litigation, liquidation or charge off-of loan. Works with moderately large and complex loans. May coach less experienced employees. Duties & Responsibilities: * Develops resolution strategy on classified (substandard risk rated) loans to minimize losses on current loan portfolio. * Analyzes financial plans, negotiates loan collection, restructuring/rehabilitation or exit, and recommends/oversees litigation, liquidation, upgrade or charge-off of loan. * Protects the integrity of any applicable SBA or USDA guaranty while under FRG management by following all applicable SBA and USDA requirements. * Responsible for loan management through the SBA lifecycle in accordance with bank policy and applicable SBA SOPs including verification of applicable collateral positions, loan documentation integrity, secondary market re-purchases, litigation plans and SBA final wrap-up. * Works with business line loan officers to manage non-pass rated borrowing relationships. * Adheres to bank policies and procedures and complies with legal and regulatory requirements. * Accountable for risk management, compliance, and audit performance for area(s) of responsibility whether a supervisor, manager, or individual contributor. * Establishes or works with management to develop effective controls and processes to ensure risks are measured, monitored, and controlled and compliance requirements are adhered to on an on-going basis. * If applicable, ensures staff is properly trained, provided with appropriate re sources, and motivated to adhere to risk management principles. * Maintains current knowledge of risk-related changes that may impact assigned area(s) of responsibility. * Performs other duties as assigned. Basic Qualifications: * Bachelor's degree or relevant experience. * A minimum of 3 years of experience in commercial/business banking underwriting, lending, or credit required. Preferred Qualifications: * Category of One service to our clients is key in this position. * Ability to work independently in a deadline driven and goal-oriented team environment. * Working knowledge of SBA and USDA requirements. * Ability to read and analyze financial statements. * Basic understanding of loan documentation. * Basic working knowledge of PC applications and Huntington systems. #LI-KD1 Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: $70,000-$140,000 Annual Salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
    $70k-140k yearly Auto-Apply 60d+ ago
  • Dividend Servicing Lead Business Analyst

    Fifth Third Bank 4.6company rating

    Cincinnati, OH job

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. not available for immigration sponsorship. GENERAL FUNCTION: Lead liaison between line of business (LOBs), operational support and information technology. Responsible for analyzing non-standard business and user needs, document requirements, and resolve complex system problems. Coordinates development and support for new and existing applications. Possesses a sound understanding of business systems and industry requirements. Acts as a team leader for assigned projects. Partners with the business unit to develop a solid knowledge base of the business line, including the business plan, products, processes and revenue streams. Coordinates business requirements definition, development, testing, implementation and support for new and existing systems. Identifies, researches and analyzes production problems, develops solutions and coordinates resolutions. Oversees enhancements in order to maintain productivity and efficiency. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Functions as the liaison between the business line, operations, and the technical areas throughout the project cycle. Acts as team leader for projects. Possesses strong knowledge of the business line, including the business plan, products, process and revenue streams. Plays a key role in the planning, testing, and implementation of system enhancements and conversions. Ensure system enhancements follow the appropriate IT guidelines, meet or exceed user requirements, and are completed in a timely fashion. May performproject leader role for projects. Identifies system enhancements, documents business needs and determines development impact to current system processing. Works with programmers and users to ensure accuracy of enhancements. Reviews operational procedures and methods and recommends changes for improvement with an emphasis on automation and efficiency. Provides input into the creation of detailed project plans, work assignments, target dates and their aspects of assigned projects. Provides guidance and context in prioritizing and determining complexity of problems and requests. Partners with the technical areas in the research and resolution of system and process problems. Identifies, researches, and analyzes production problems develops solutions, and resolves problems. Works with programming resources (in house and third party) to ensure development work is completed to specification. May perform some aspects of Project Management including but not limited to Approval gathering, Readiness Assessments, and other artifacts and controls. Other duties as required. SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. MINIMUM KNOWLEDGE, SKILLS AND ABILITES REQUIRED: Bachelor's Degree or equivalent work experience. Minimum 5 years work experience in banking, financial services or related experience. Minimum 3 years of project management experience. Six Sigma Green Belt or PMP preferred. Proven leadership experience in areas of operations, manufacturing or quality. Possesses a broad understanding of business systems and industry requirements. Ability to present to senior leadership on sensitive subject matters. Ability to facilitate large groups toward the Development of common solutions. Exceptional verbal, written, and presentation communication skills. Ability to multi-task and be flexible. Ability to Manage multiple projects, work under pressure, and adapt to sudden changes in the work environment. Proficient in Windows based software programs (Outlook, Word, Excel, PowerPoint, Access, Visio). #LI-EG1 Dividend Servicing Lead Business Analyst At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $92k-109k yearly est. Auto-Apply 52d ago
  • Personal Banker Associate II - Harper's Point Bank Mart

    Fifth Third Bank 4.6company rating

    Cincinnati, OH job

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program that includes rotations in Operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Retail Personal Banker II role is a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to meet existing and prospective customer's needs, while providing specialized care and service to existing and prospective bank customers. Utilize and promote the consultative sales and service process, using the prescribed tools and interacting with the staff for referral activity. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs. Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition. Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews. Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed. Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions. Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L. Provide guidance to CSRs with respect to the sales and referral process. Promote customer satisfaction with a friendly, helpful demeanor and professionalism. Act with confidence by answering customer questions and owning customer issues. Maintain a position of trust and responsibility by keeping all business confidential. Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times. Adhere to established policies and procedures while opening/servicing the full range of Retail products. Participate in the consumer loan and bankcard process, owning sourced loans from application through closing. Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager. Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or work experience providing transferrable skills or combination of education and experience. Experience in the financial industry preferred. Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers. Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information. Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication. Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration Required for employment in this position. WORKING CONDITIONS: Normal office environment. Extending viewing of computer screens. This program will require the ability to travel within the affiliate for training as well as scheduling flexibility. Travel outside of the affiliate will be required for various classroom training sessions. #LI-KF1 Personal Banker Associate II - Harper's Point Bank Mart At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45249 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $78k-106k yearly est. Auto-Apply 4d ago
  • Treasury Operations Fixed Income Analyst 3

    Huntington Bancshares Inc. 4.4company rating

    Huntington Bancshares Inc. job in Cincinnati, OH

    Treasury Operations is responsible for the daily processing of various investment and securities transactions while providing operational support for the Corporate Treasury portfolio management trading and funding desks. As a Treasury Operations Analyst 3, you will have exposure to collateral pledging, repo, fixed income trading, and funding, while being responsible for daily general ledger and wire transfer transactions and monthly reconciliations. Duties and Responsibilities: * Makes decisions and provides guidance on how to interpret complex bank securities investment transactions and book on TPG, the system of record for Treasury Operations ensuring that trade and security are properly setup on system. * Partners with appropriate segment / control colleagues to ensure prompt identification, escalation and resolution of issues, applies appropriate judgment in escalation process. * Review and interpret terms of ISDA agreement and associate Credit Support Annex ensuring collateral terms are properly interpreted and documented in system. * Represent direct management team in meetings * Execute all functions associated with collateral management, bank asset investments, and bank liability investments. * Prepare and provide source information required for regulatory reporting. * Validate broker statements against internal system of record. * Research accounting outages and determine appropriate steps to resolve issue. * Proactively identifies efficiencies for procedures and job aides. * Prepares / assists in preparation of procedures and job aides. * Prepares ad-hoc reports. * Works with audit / risk to provide information and test internal controls. * Leads the training of new colleagues. * Takes the lead for high profile/special projects. * Performs QC check on completed work * Performs other duties as assigned Basic Qualifications: * High School Diploma or equivalent * 3+ years of accounting and/or security processing experience in a financial institution and/or with financial instruments - fixed income Preferred Qualifications: * Bachelor's degree preferred. * Advanced knowledge of Microsoft Excel and other Microsoft Office applications. * Strong proficiency with fixed income investment securities, wholesale funding, and collateral pledging (public funds collateralization) * Experience with repo transactions (bilateral, tri-party, and FICC cleared) * Proficient with accounting, general ledger and/or related financial application and reporting systems * Detail oriented with the ability to prioritize and simultaneously handle deadlines, ad hoc requests and regular deliverables. * Able to work independently, contribute to a team environment, and have strong interpersonal skills. * Flexibility and adaptability to changing work environment necessary. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: 49,925.00 - 92,575.00 Annual The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
    $83k-99k yearly est. Auto-Apply 34d ago
  • IS Application Manager/ServiceNow Product Owner

    Huntington Bancshares Inc. 4.4company rating

    Huntington Bancshares Inc. job in Cincinnati, OH

    * We are seeking a strategic and experienced Product Owner to lead the development and optimization of solutions on the ServiceNow platform. This role requires a deep understanding of ServiceNow capabilities, agile product management, and strong leadership skills to manage cross-functional teams and stakeholders. The ideal candidate will be a proactive problem-solver with a passion for delivering high-impact digital solutions that drive business value. Key Responsibilities * Product Ownership & Strategy * Define and communicate the product vision, roadmap, and backlog for ServiceNow initiatives. * Translate business needs into clear, actionable user stories and acceptance criteria. * Prioritize features and enhancements based on business value, technical feasibility, and user impact. * ServiceNow Expertise * Serve as the subject matter expert for the ServiceNow platform and applications, including HRSD, FSO, WSD, CSM, GRC/IRM, and custom applications. * Collaborate with architects and developers to ensure scalable, secure, and maintainable solutions. * Stay current with ServiceNow releases and recommend adoption of new features. * Team & Stakeholder Management * Lead and mentor a scrum team of business analysts, developers, and testers. * Facilitate agile ceremonies (e.g., sprint planning, reviews, retrospectives). * Act as the primary liaison between business stakeholders and technical teams. * Delivery & Continuous Improvement * Ensure timely delivery of high-quality solutions that meet or exceed expectations. * Monitor product performance and user feedback to drive continuous improvement. * Champion best practices in agile development, DevOps, and ITIL processes. Qualifications * Bachelor's degree in Information Technology, Business, or related field. * 7+ years of experience in IT product management or business analysis. * 5+ years of hands-on experience with the ServiceNow platform. * 3+ years of experience managing or leading teams. * Skills & Competencies * People Manager experience. * Deep knowledge of ServiceNow modules and capabilities. * Strong understanding of agile methodologies (Scrum, SAFe). * Excellent communication, facilitation, and stakeholder management skills. * Proven ability to lead cross-functional teams and drive consensus. * ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are a plus. Preferred Qualifications: * 5+ years leading others in the development of software in a team environment. * Work well in a team environment. * Ability to take on issues and bring them to completion making sure a consistent delivery process is followed. * Self-motivated and able to lead others. * Able to work well under pressure when required * Available for on-call production support as needed Why Join Us? * Work with cutting-edge technology in a collaborative, forward-thinking environment. * Lead impactful projects that transform enterprise service delivery. * Enjoy a flexible work culture with opportunities for growth and development. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: 70,000.00 - 140,000.00 USD Annual The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
    $92k-120k yearly est. Auto-Apply 38d ago
  • Digital Loan Specialist

    Fifth Third Bank 4.6company rating

    Cincinnati, OH job

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. YOUR RESPONSIBILITIES: The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities. Provide Product Expertise: Responsible for subject matter expertise of all equity lending products and services. Communicate Effectively: Effective communication with borrowers, peers, underwriters, and other business partners regarding all origination activities. Support Application Processes: Participate in the income, appraisal, and title processes of centralized applications. Identify Borrower Needs: Identify additional borrower needs through consultative conversations and facilitate the opening of the applicable products. Recommend Lending Solutions: Identify potential solutions for borrowers through exceptions or alternate lending products. Serve as Primary Contact: Act as the primary point of contact for all involved parties adhering to proper communication standards throughout fulfillment process. Manage Communications: Responsible for inbound & outbound phone communications and emails, ensuring all information is delivered professionally, accurately, and in a timely manner. Manage Application Pipeline: Actively manage pipeline of applications and stay w/in department service level agreements, while consistently meeting all quality & productivity standards. Improve Customer Service: Actively participate in ongoing efforts to continually improve customer service for internal and external customers. Support Team Development: Responsible for ongoing training, mentorship and development of team members. Monitor Pipeline Reports: Assist in regular monitoring of reports utilized for pipeline management and compliance. MINIMUM REQUIREMENTS: We require a Highschool Diploma, along with four years or more of consumer lending processing or retail banking. REQUIRED SKILLS: Qualified candidates will possess a degree of proficiency (typically from 4 or more years of work or practical experience), in: Consumer Lending Knowledge: Extensive knowledge of consumer, retail and loan policies, procedures and products and consumer lending guidelines. SAFE Act Certified: This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (“NMLS”). Operational Issue Resolution: Demonstrated ability to resolve complex operational issues and de-escalate customer concerns. Multitasking Ability: Able to handle multiple tasks and perform under pressure. Policy Analysis: Able to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired. Fulfillment Process Knowledge: Knowledge of processing procedures; knowledge of underwriting and/or closing procedures. Regulatory Knowledge: Knowledge of federal lending regulations governing residential real estate lending. Organizational and Time Management Skills: Proven organizational and time management skills required. Communication Skills: Strong written and verbal communications skills required. Teamwork and Customer Service: Demonstrated teamwork and customer service. Technology Proficiency: Strong PC skills required, experience with loan origination systems, platform tools and technology required. Please refer to the “Skills for Success” section to learn how to stand out as an applicant. SKILLS FOR SUCCESS: Qualified candidates will possess a degree of proficiency (typically from 6 years of work or practical experience), across a suite of skills including, but not limited to: Customer Service: 6+ years of experience in customer service role involving consultative sales preferred. Bachelor's Degree: possessing a bachelors degree in a relevant discipline is preferred. DOING THE RIGHT THING: Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets -including you . Digital Loan Specialist At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $91k-108k yearly est. Auto-Apply 52d ago
  • Private Bank Wealth Advisor III

    Huntington 4.4company rating

    Huntington job in Cincinnati, OH

    The Private Bank Wealth Advisor III is the primary client relationship manager in the Huntington Private Bank responsible for developing, delivering, and managing a high-net-worth client's Wealth Plan. Duties and Responsibilities: Builds relationships with existing and new clients and coordinates the involvement of other specialists to fulfill the client's Wealth Plan with a strong focus on capturing assets under management, loans, and deposits. Self-acquires new business by being active and well connected in the community and with external centers of influence. Responsible for providing legendary client service to retain client relationships. Builds strong relationships across all Huntington business segments to deepen client relationships. Works with relationships of moderate to high complexity. Knowledgeable on key compliance and regulatory requirements. Performs other duties as assigned. Basic Qualifications: Bachelor's Degree State Life and Health Licenses required to be obtained within 90 days of hire At least 5 years of wealth management/financial advisory/sales/relationship management experience in banking, investment management, or insurance products and services for high or ultra-high net worth clients. NOTE: This position may be considered to be a Mortgage Loan Originator under the SAFE Act and Loan Originator under the Truth in Lending Act. If applicable, registration and additional qualifications required. Preferred Qualifications: Securities and life insurance licenses. Demonstrated success working with high net worth clients. Proven ability to build strong relationships with clients. Excellent written and verbal communication skills. Ability to multi-task. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
    $74k-95k yearly est. Auto-Apply 19d ago
  • Director of Consumer Lending Collections

    Fifth Third Bank 4.6company rating

    Cincinnati, OH job

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. ABOUT THE ROLE: Provides leadership and strategic vision with overall responsibility for leading the Consumer Lending Collections department. Provides the strategic direction and oversight to ensure that Fifth Third Bank maintains a highly effective Consumer Lending Collections operation by maintaining industry best delinquency, credit loss results, customer satisfaction, and expense ratios. Evaluates the industry, market, and regulatory environment to anticipate changes and helps ensure appropriate alignment. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Please see below for specific responsibilities and requirements for this role. YOUR RESPONSIBILITIES: The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities. Department Leadership: Leads the Consumer Lending Collections department and oversees multiple product lines in business or function with material responsibility for associated operational, vendor, customer, and financial risks. Portfolio and Budget Oversight: Oversees the management of large delinquency portfolios and the expense budget for the department. Operational Management: Orchestrates daily operations, productivity metrics, dialing strategies, scheduling, quality assurance, while ensuring compliance and operational excellence. Regulatory Compliance Monitoring: Monitors regulatory developments and ensures full compliance with all applicable laws and guidelines impacting collections. Strategic Alignment: Aligns with Consumer LOB leadership to develop and achieve agreed upon delinquency and reduction of charge offs. Process Improvement Implementation: Implements process and procedural updates to maintain compliance and operational efficiency across all teams and functions. Cross-Functional Collaboration: Cultivates strong partnerships with Bancorp credit and risk management to provide feedback and maintain acceptable credit and operational risk with a customer centric approach. Strategic Initiative Execution: Partners and works closely with Risk Strategy and business support team to drive the identification, development, testing, and execution of strategic initiatives that reduce losses, improve customer experience and effectively manages expenses, and/or reduces risk. Forecasting Support: Provides delinquency trends, inputs, and outlook to the process for Bancorp forecasting credit losses. Stakeholder Relationship Management: Establishes and maintains strong working relationships with internal partners across Business Controls, IT, Legal, Compliance, Product, Operations Support, Risk, and Finance, as well as external vendors and stakeholders. Risk and Performance Management: Oversees risk management practices, drives operational performance, and identifies opportunities for continuous improvement and productivity enhancement. Regulatory Awareness: Ensures awareness of evolving regulatory landscape and adherence to all laws and regulations impacting the business. Issue Resolution: Resolves escalated issues with urgency and precision, ensuring customer satisfaction and operational integrity. Vendor and Contract Negotiation: Negotiates contracts with service providers, outsource partners and loan charge-off sales. Talent Strategy Leadership: Leads talent strategy by attracting, developing and retaining a high performing team. Customer Experience Tools Development: Develops/maintains customer assistance tools, leveraging voice analytics, and tracking complaints to analyze/fix pain points. Industry Engagement: Maintains contact with other lending institutions and industry associations to remain informed of trends and builds industry relations through networking Supervisory Responsibilities: Responsible for providing employees with timely, candid, and constructive performance feedback, developing employees to their fullest potential and providing challenging opportunities that enhance employee career growth, developing the appropriate talent pool to ensure adequate bench strength and succession; fostering a positive work environment and rewarding employees for accomplishments. MINIMUM REQUIREMENTS: This position requires an experienced level of proficiency. We require a Bachelor's degree in a related field or equivalent experience, along with 10 or more years in financial services, customer services, and consumer collections. This role also requires 8-10 years of mid to senior level management experience. REQUIRED SKILLS: Qualified candidates will possess a degree of proficiency (typically from 10+ or more years of work or practical experience), in: Executive Communication and Influence: Must demonstrate the ability to communicate and influence Bancorp Senior and Executive level positions as well as build positive relationships with all divisions of the Bancorp. Change Leadership: Strong change leadership skills and ability to innovate. Regulatory Communication: Ability to communicate effectively and present to external regulators (OCC/CFPB). Leadership and Analytical Skills: Leadership skills, initiative, detail oriented, strong analytical skills, and decision-making skills. Interpersonal and Analytical Skills: Strong interpersonal, communication and analytical skills. Organizational Change Management: Innovative thinker that can drive change throughout the organization. Please refer to the “Skills for Success” section to learn how to stand out as an applicant. SKILLS FOR SUCCESS: Qualified candidates will possess a degree of proficiency (typically from 10+ years of work or practical experience), across a suite of skills including, but not limited to: Forecasting Experience: Proven ability relative to forecasting delinquency, losses, and expenses. Education: Master's in Business Administration or related field. DOING THE RIGHT THING: Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets -including you . #LI-JO1 Director of Consumer Lending Collections At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $117k-146k yearly est. Auto-Apply 6d ago
  • Billing and Invoicing Specialist III (Application Development)

    Fifth Third Bank 4.6company rating

    Cincinnati, OH job

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. not available for immigration sponsorship. About the role: The Billing & Invoicing Specialist III helps to Identify and define systems and business line needs and requirements. Coordinates development and support for new and existing applications and products. Primary liaison between line of business, operational support and information technology. Partners with the business unit to develop a solid knowledge base of the business line, including the business plan, products, processes and revenue streams. Coordinates business requirements definition, development, testing, implementation and support for new and existing systems. Identifies, researches and analyzes production problems, develops solutions and coordinates resolutions. Possesses a broad understanding of business systems and industry requirements. Oversees enhancements and projects in order to maintain productivity and efficiency. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Your Responsibilities: The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities. * Assist with the planning, testing, and implementation of new applications, enhancements and/or conversion, as well as defining project and application requirements. * Function as a liaison between the business line, operations, and the technical areas throughout the project cycle. * Partner with the technical areas in the research and resolution of application and process problems. * Review operational procedures and methods and recommend changes for improvement with an emphasis on automation and efficiency. * Support billing and invoicing application development and implementation by assisting with planning, testing, and defining requirements, while serving as a liaison between business, operations and technical teams. * Drive process improvement and issue resolution by partnering with technical teams to troubleshoot application issues and recommending operational enhancements focused on automation and efficiency. * Possesses a solid knowledge base of multiple business lines, including the business plans, products, processes and revenue streams. * Leads the research and resolution of invoicing system issues. Partners with lines of business and technical areas in the research and resolution of system and process problems. * Reviews operational procedures and methods and recommends changes for improvement, with an emphasis on automation and efficiency. * Maintains manuals, standard business and status reports, technical training material and reference material. * Ad-hoc reporting for system information for line of business, IT and individual departments within operations. * Maintains/fixes billing and invoicing applications and creates/updates coding to ensure applications run as they should. * Other Duties: Performing other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support your team's and the company's mission. MINIMUM REQUIREMENTS: * Qualified candidates will possess a Bachelors degree of proficiency (minimum of 5 years experience) REQUIRED SKILLS: * Qualified candidates will possess a Bachelors degree of proficiency (minimum of 5 years experience), in: * Database Design & Management -Strong experience in relational modeling and managing RDBMS platforms, including Snowflake. * ETL & Data Engineering - Skilled in building and maintaining ETL pipelines with CI/CD automation. * Technical Expertise in Snowflake, Python, and Power BI * Proficient in Python for data processing and API development. * Experienced in Power BI for reporting and analytics. * Bachelor's degree or equivalent work experience. * Minimum of 5 years of loan servicing system (or programming) experience. * Six-Sigma Training Preferred. * Advanced knowledge of Microsoft Products. * Project Management (PM) Methodology, DLC/Testing QA Experience. * Experience with the following: Quality Center (UAT), SAS/Roscoe, Monarch and Business Objects. * Exposure to end user reporting tool such as Business Objects or some equivalent. * Good oral and written communication with strong presentation skills. SKILLS FOR SUCCESS: * Qualified candidates will possess an Bachelors degree of proficiency (typically from 3-5 years of work or practical experience), across a suite of skills including, but not limited to: * Advanced knowledge of Microsoft Products. * Project Management (PM) Methodology, DLC/Testing QA Experience. * Experience with the following: Quality Center (UAT), SAS/Roscoe, Monarch and Business Objects. * Exposure to end user reporting tool such as Business Objects or some equivalent. * Good oral and written communication with strong presentation skills. DOING THE RIGHT THING: Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets -including you. #LI-EG1 Billing and Invoicing Specialist III (Application Development) At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $32k-38k yearly est. Auto-Apply 60d ago
  • Credit Analyst II - CRE Tax Credit

    Fifth Third Bank 4.6company rating

    Cincinnati, OH job

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Credit Analyst II - CRE Tax Credit is primarily responsible for partnering with Portfolio Managers, supporting the daily duties of underwriting and monitoring credit while performing analytical activities and identifying risks or issues as needed. In addition, a successful Credit Analyst II will be able to draft documents and prepare for credit reviews with limited support from the Portfolio Managers. The Credit Analyst II is knowledgeable on financial and risk analysis and demonstrates proficiency in financial modeling. The Credit Analyst II is expected to build proficiency in underwriting, developing the ability to complete the underwriting process from beginning to end with limited oversight. Additionally, the Credit Analyst II will attend and support Portfolio Reviews as needed. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Partner with Portfolio Managers in credit and underwriting, performing analytical tasks as needed Use critical thinking to identify and draft documentation Responsible for regularly completing indicative credit information into Banking Systems with little to no errors Responsible for preparing risk-rating scorecard and tickler event analysis and determining actions based on results working in collaboration with PM's Responsible for developing risk models and advising PMs of unforeseen obstacles that may impede meeting client expectations Identify and determine monitoring analysis activities required Verify covenants and define updates needed on ticklers Monitor covenant completion and track past due or out of compliance covenants and recommend appropriate course of action Responsible for assessing covenant compliance reporting and identifying issues Review covenant compliance certificates to understand performance and determine actions Update financial covenants and calculations as needed Run Probability of Default (PD) model with oversight Responsible for understanding and evaluating completed spreads to determine necessary edits working in collaboration with the CCU team Responsible for identifying and recommending preliminary portfolio management actions using Credit Service reporting and RADAR with some oversight Prepares ALSR reports with oversight Responsible for running risk and projection models with oversight assumptions provided Responsible for completing underwriting process with limited oversight Create and complete a CAM with little to no errors Review and re-write renewals for deals of limited complexity Responsible for portfolio analysis and the development for Portfolio Reviews in preparation for client meetings Support Portfolio Managers and special projects Takes appropriate remedial actions to resolve deficiencies and escalates questions/disputes to appropriate level when necessary. May assist with training of new employees. May work on special projects as assigned by management. SUPERVISORY RESPONSIBILITIES: None MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Bachelor's degree in Business (e.g. Business Administration, Finance, or Accounting) 2+ years of Commercial Banking experience. Sound Financial and risk analysis understanding, including the ability to develop financial models Extensive Knowledge of banking products and services Knowledge of corporate business structure and legal documents General knowledge of U.S. government and regulation Knowledge of the local or regional market preferred, but not required Proficiency in internal banking applications Strong verbal and written communication skills Demonstrated expertise in using effective problem solving and analytical skills with ability to handle and prioritize multiple tasks Proficient in all Microsoft Office software WORKING CONDITIONS: Normal office environment with little exposure to dust, noise, temperature and the like Minimal travel required Credit Analyst II - CRE Tax CreditTotal Base Pay Range 53,400.00 - 109,500.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $70k-87k yearly est. Auto-Apply 28d ago

Learn more about Huntington National Bank jobs

Most common locations at Huntington National Bank