Loan Servicing Specialist jobs at Huntington National Bank - 52 jobs
Consumer Direct Loan Specialist - Columbus, OH, Flint or Detroit, MI
Huntington 4.4
Loan servicing specialist job at Huntington National Bank
As a Consumer Direct Loan Originator, you're more than just a financial resource for our existing customers; you're their partner in creating a brighter future. Huntington has an extremely loyal customer base, a reputable standing in the community and far-reaching brand awareness. You'll be working in a fast-paced and exciting professional corporate environment selling Consumer Lending and Financial products while providing sound financial advice based on a full understanding of the needs of our customers. In addition, you'll work cooperatively with other channels throughout the organization as you sell or refer the full spectrum of banking products and services Huntington has to offer. We are looking for candidates with the natural ability to self-monitor, stay on task, execute and follow a structured regimen with little supervision. We encourage employee performance and reward outstanding talent with lucrative incentives. Those interested must be confident yet humble, driven yet teachable and have the ability to build good client and team relationships.
Duties & Responsibilities:
Focuses on consumer lending and broadening existing customer relationships through phone sales and referrals of all Huntington products and services.
Places outbound calls through a variety of lead sources; discovers needs of customer; explains the features and benefits of financial products and services; recommends financial solutions to customer; originates Huntington products and services.
Uncover additional needs and make sales referrals to various channels of the bank.
Averages 60+ contact attempts daily through our leads management system.
Demonstrates high energy, initiative and driven to meet department and production goals.
Maintains up to date knowledge of products, services, technology and regulations.
Interacts closely with Retail and/or product partners to meet customer needs.
Understands sales tracking/pipeline management.
Inputs accurate and thorough loan applications.
Partners on the strategic vision of the department.
Performs other duties as assigned.
NOTE: This position is considered to be a Mortgage Loan Originator under the SAFE Act and Loan Originator under the Truth in Lending Act. Registration and additional qualifications required.
Basic Qualifications:
High School Diploma required
Minimum 2 years Financial Sales Experience required
Preferred Qualifications:
Retail banking sales or consumer loan origination experience highly preferred
Related financial product experience beneficial
College or evidence of advanced education considered a plus
Outbound phone sales experience preferred
Must possess excellent oral and written communication skills
Must have a disciplined approach to time management
Ability to work autonomously, yet as a team when needed and be a fit for the culture
Ability to interact with all levels of the organization
Receptive to coaching and adjusting behaviors as needed
#LI-NA1
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$89k-118k yearly est. Auto-Apply 60d+ ago
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Loan Processor
First Bank 4.6
Carmi, IL jobs
Thank you for your interest in joining First Bank. If you're looking to be part of a team that values integrity, humility, excellence, challenge, and life-long learning, you've come to the right place. At First Bank we believe in offering opportunities to help individuals build a long and lasting career, and we are currently seeking a Loan Processor.
The Loan Processor helps the bank to fulfill its vision by by maximizing the client experience and expanding client relationships
Duties and Responsibilities
Takes ownership of loan processing responsibilities within 10 minutes of receipt.
Processes loan documentation with 100% accuracy.
Ensures all tracking items are input into the collateral tracking system (exceptions and covenants).
Organizes files according to filing procedures immediately after scanning.
Performs account maintenance, research, and any additional responsibilities as needed to support Loan Operations functions.
Prepares extension agreements, addendums, or collateral substitutions as needed.
Performs daily, weekly, and monthly departmental tasks as assigned.
Books loans to core system within 24 hours of receipt or rescission.
Protects the bank and clients by following company policies and procedures and completing required BSA and compliance courses.
Qualifications
Work experience: 2 years of banking, accounting, or finance experience
Education: Bachelor's degree in business or related field preferred
Skills
Interpreting
Researching
Reporting
Problem solving
Computer usage
Verbal and written communication
Detail orientation
Work Environment
Work Hours: Monday through Friday, 8:00-5:00 (Additional hours may be required for company meetings or training.)
Job Arrangement: Full-time, permanent
Travel Requirement: The job may require travel on rare occasions for training or other work-related duties.
Remote Work: The job role is primarily in-person. A personal or work crisis could prompt the role to become temporarily remote.
Physical Effort: May require sitting for prolonged periods. Requires standing for periods of time for filing.
Environmental Conditions: No adverse environmental conditions expected.
The position offers a competitive salary, 401K-retirement plan, and other benefits.
EO / M /F/ Vet / Disability. First Bank is an equal opportunity employer. It is our policy to provide opportunities to all qualified persons without regard to race, creed, color, religious belief, sex, sexual orientation, gender identification, age, national origin, ancestry, physical or mental handicap, or veteran's status. Equal access to programs, service, and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources.
This application will be given every consideration, but its receipt does not imply that the applicant will be employed. Applications will be considered for vacancies which arise during the 60-day period following submission. Applicants should complete an updated application if not contacted and/or hired during this 60-day evaluation period.
Replies to all questions will be held in strictest confidence.
In order to be considered for employment, this application must be completed in full.
APPLICANT'S STATEMENT
By submitting an application I agree to the following statement:
(A) In consideration for the Bank's review of this application, I authorize investigation of all statements contained in this electronic application. My cooperation includes authorizing the Bank to conduct a pre-employment drug screen and, when requested by the Bank, a criminal or credit history investigation.
(B) As a candidate for employment, I realize that the Bank requires information concerning my past work performance, background, and qualifications. Much of this information may only be supplied by my prior employers. In consideration for the Bank evaluating my application, I request that the previous employers referenced in my application provide information to the Bank's human resource representatives concerning my work performance, my employment relationship, my qualifications, and my conduct while an employee of their organizations. Recognizing that this information is necessary for the Bank to consider me for employment, I release these prior employers and waive any claims which I may have against those employers for providing this information.
(C) I understand that my employment, if hired, is not for a definite period and may be terminated with or without cause at my option or the option of the Bank at any time without any previous notice.
(D) If hired, I will comply with all rules and regulations as set forth in the Bank's policy manual and other communications distributed to employees.
(E) If hired, I understand that I am obligated to advise the Bank if I am subject to or observe sexual harassment, or other forms of prohibited harassment or discrimination.
(F) The information submitted in my application is true and complete to the best of my knowledge. I understand that any false or misleading statements or omissions, whether intentional or unintentional, are grounds for disqualification from further consideration of employment or dismissal from employment regardless of when the false or misleading information is discovered.
(G) I hereby acknowledge that I have read the above statement and understand the same.
$31k-37k yearly est. 60d+ ago
CRA Loan Specialist
Fifth Third Bank, N.A 4.6
Eaton, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
+ Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
+ Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
+ Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
+ Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans.
+ Follow defined protocol for escalation of exceptions.
+ Take applicant applications by completing Fannie Mae form 1003 on the laptop.
+ Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
+ Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
+ Manage pipeline for all originated loans through closing and complete required management reports.
+ Communicate with applicants and/or referral sources by providing timely updates and progress reports.
+ Maintain high levels of customer service while managing each applicant*s and support staff*s expectations.
+ Attend and participate in all Consumer Lending meetings as required by management.
+ This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
+ High school diploma or equivalent mandatory. Four-year college degree preferred.
+ Knowledge of conventional and/or government lending guidelines.
+ Knowledge of residential mortgage processing, underwriting, and closing procedures.
+ Knowledge of federal lending regulations governing real estate lending.
+ Demonstrated organizational skills.
+ Strong written and verbal communications skills.
+ Demonstrated teamwork and customer service skills.
+ Proven computer skills.
+ Basic sales technique skills.
+ Strong desire to excel in a competitive environment.
+ This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
CRA LoanSpecialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Greenville, Ohio 45331
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$92k-109k yearly est. 60d+ ago
CRA Loan Specialist
Fifth Third Bank 4.6
Sidney, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
* Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
* Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
* Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
* Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans.
* Follow defined protocol for escalation of exceptions.
* Take applicant applications by completing Fannie Mae form 1003 on the laptop.
* Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
* Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
* Manage pipeline for all originated loans through closing and complete required management reports.
* Communicate with applicants and/or referral sources by providing timely updates and progress reports.
* Maintain high levels of customer service while managing each applicant*s and support staff*s expectations.
* Attend and participate in all Consumer Lending meetings as required by management.
* This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
* High school diploma or equivalent mandatory. Four-year college degree preferred.
* Knowledge of conventional and/or government lending guidelines.
* Knowledge of residential mortgage processing, underwriting, and closing procedures.
* Knowledge of federal lending regulations governing real estate lending.
* Demonstrated organizational skills.
* Strong written and verbal communications skills.
* Demonstrated teamwork and customer service skills.
* Proven computer skills.
* Basic sales technique skills.
* Strong desire to excel in a competitive environment.
* This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
CRA LoanSpecialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Sidney, Ohio 45365
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$92k-109k yearly est. Auto-Apply 9d ago
CRA Loan Specialist
Fifth Third Bank 4.6
Sidney, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
* Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
* Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
* Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
* Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans.
* Follow defined protocol for escalation of exceptions.
* Take applicant applications by completing Fannie Mae form 1003 on the laptop.
* Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
* Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
* Manage pipeline for all originated loans through closing and complete required management reports.
* Communicate with applicants and/or referral sources by providing timely updates and progress reports.
* Maintain high levels of customer service while managing each applicant*s and support staff*s expectations.
* Attend and participate in all Consumer Lending meetings as required by management.
* This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
* High school diploma or equivalent mandatory. Four-year college degree preferred.
* Knowledge of conventional and/or government lending guidelines.
* Knowledge of residential mortgage processing, underwriting, and closing procedures.
* Knowledge of federal lending regulations governing real estate lending.
* Demonstrated organizational skills.
* Strong written and verbal communications skills.
* Demonstrated teamwork and customer service skills.
* Proven computer skills.
* Basic sales technique skills.
* Strong desire to excel in a competitive environment.
* This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
CRA LoanSpecialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Greenville, Ohio 45331
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$92k-109k yearly est. Auto-Apply 9d ago
CRA Loan Specialist
Fifth Third Bank, N.A 4.6
Sidney, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
+ Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
+ Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
+ Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
+ Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans.
+ Follow defined protocol for escalation of exceptions.
+ Take applicant applications by completing Fannie Mae form 1003 on the laptop.
+ Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
+ Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
+ Manage pipeline for all originated loans through closing and complete required management reports.
+ Communicate with applicants and/or referral sources by providing timely updates and progress reports.
+ Maintain high levels of customer service while managing each applicant*s and support staff*s expectations.
+ Attend and participate in all Consumer Lending meetings as required by management.
+ This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
+ High school diploma or equivalent mandatory. Four-year college degree preferred.
+ Knowledge of conventional and/or government lending guidelines.
+ Knowledge of residential mortgage processing, underwriting, and closing procedures.
+ Knowledge of federal lending regulations governing real estate lending.
+ Demonstrated organizational skills.
+ Strong written and verbal communications skills.
+ Demonstrated teamwork and customer service skills.
+ Proven computer skills.
+ Basic sales technique skills.
+ Strong desire to excel in a competitive environment.
+ This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
CRA LoanSpecialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Sidney, Ohio 45365
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$92k-109k yearly est. 60d+ ago
CRA Loan Specialist
Fifth Third Bank 4.6
Akron, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
* Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
* Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
* Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
* Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans.
* Follow defined protocol for escalation of exceptions.
* Take applicant applications by completing Fannie Mae form 1003 on the laptop.
* Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
* Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
* Manage pipeline for all originated loans through closing and complete required management reports.
* Communicate with applicants and/or referral sources by providing timely updates and progress reports.
* Maintain high levels of customer service while managing each applicant*s and support staff*s expectations.
* Attend and participate in all Consumer Lending meetings as required by management.
* This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
* High school diploma or equivalent mandatory. Four-year college degree preferred.
* Knowledge of conventional and/or government lending guidelines.
* Knowledge of residential mortgage processing, underwriting, and closing procedures.
* Knowledge of federal lending regulations governing real estate lending.
* Must have at least two years of mortgage lending experience.
* Must have an established book of local referral sources.
* Must have at least $1 million in monthly mortgage sales.
* Demonstrated organizational skills.
* Strong written and verbal communications skills.
* Demonstrated teamwork and customer service skills.
* Proven computer skills.
* Basic sales technique skills.
* Strong desire to excel in a competitive environment.
* This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
#LI - TM1
CRA LoanSpecialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Akron, Ohio 44303
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$92k-109k yearly est. Auto-Apply 9d ago
CRA Loan Specialist
Fifth Third Bank, N.A 4.6
Akron, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
+ Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
+ Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
+ Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
+ Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans.
+ Follow defined protocol for escalation of exceptions.
+ Take applicant applications by completing Fannie Mae form 1003 on the laptop.
+ Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
+ Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
+ Manage pipeline for all originated loans through closing and complete required management reports.
+ Communicate with applicants and/or referral sources by providing timely updates and progress reports.
+ Maintain high levels of customer service while managing each applicant*s and support staff*s expectations.
+ Attend and participate in all Consumer Lending meetings as required by management.
+ This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
+ High school diploma or equivalent mandatory. Four-year college degree preferred.
+ Knowledge of conventional and/or government lending guidelines.
+ Knowledge of residential mortgage processing, underwriting, and closing procedures.
+ Knowledge of federal lending regulations governing real estate lending.
+ Must have at least two years of mortgage lending experience.
+ Must have an established book of local referral sources.
+ Must have at least $1 million in monthly mortgage sales.
+ Demonstrated organizational skills.
+ Strong written and verbal communications skills.
+ Demonstrated teamwork and customer service skills.
+ Proven computer skills.
+ Basic sales technique skills.
+ Strong desire to excel in a competitive environment.
+ This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
#LI - TM1
CRA LoanSpecialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Akron, Ohio 44303
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$92k-109k yearly est. 60d+ ago
CRA Loan Specialist
Fifth Third Bank 4.6
Dayton, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
* Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
* Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
* Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
* Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans.
* Follow defined protocol for escalation of exceptions.
* Take applicant applications by completing Fannie Mae form 1003 on the laptop.
* Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
* Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
* Manage pipeline for all originated loans through closing and complete required management reports.
* Communicate with applicants and/or referral sources by providing timely updates and progress reports.
* Maintain high levels of customer service while managing each applicant*s and support staff*s expectations.
* Attend and participate in all Consumer Lending meetings as required by management.
* This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
* High school diploma or equivalent mandatory. Four-year college degree preferred.
* Knowledge of conventional and/or government lending guidelines.
* Knowledge of residential mortgage processing, underwriting, and closing procedures.
* Knowledge of federal lending regulations governing real estate lending.
* Demonstrated organizational skills.
* Strong written and verbal communications skills.
* Demonstrated teamwork and customer service skills.
* Proven computer skills.
* Basic sales technique skills.
* Strong desire to excel in a competitive environment.
* This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
CRA LoanSpecialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Sidney, Ohio 45365
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$92k-109k yearly est. Auto-Apply 9d ago
Digital Loan Specialist
Fifth Third Bank 4.6
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
YOUR RESPONSIBILITIES:
The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities.
Provide Product Expertise: Responsible for subject matter expertise of all equity lending products and services.
Communicate Effectively: Effective communication with borrowers, peers, underwriters, and other business partners regarding all origination activities.
Support Application Processes: Participate in the income, appraisal, and title processes of centralized applications.
Identify Borrower Needs: Identify additional borrower needs through consultative conversations and facilitate the opening of the applicable products.
Recommend Lending Solutions: Identify potential solutions for borrowers through exceptions or alternate lending products.
Serve as Primary Contact: Act as the primary point of contact for all involved parties adhering to proper communication standards throughout fulfillment process.
Manage Communications: Responsible for inbound & outbound phone communications and emails, ensuring all information is delivered professionally, accurately, and in a timely manner.
Manage Application Pipeline: Actively manage pipeline of applications and stay w/in department service level agreements, while consistently meeting all quality & productivity standards.
Improve Customer Service: Actively participate in ongoing efforts to continually improve customer service for internal and external customers.
Support Team Development: Responsible for ongoing training, mentorship and development of team members.
Monitor Pipeline Reports: Assist in regular monitoring of reports utilized for pipeline management and compliance.
MINIMUM REQUIREMENTS:
We require a Highschool Diploma, along with four years or more of consumer lending processing or retail banking.
REQUIRED SKILLS:
Qualified candidates will possess a degree of proficiency (typically from 4 or more years of work or practical experience), in:
Consumer Lending Knowledge: Extensive knowledge of consumer, retail and loan policies, procedures and products and consumer lending guidelines.
SAFE Act Certified: This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (“NMLS”).
Operational Issue Resolution: Demonstrated ability to resolve complex operational issues and de-escalate customer concerns.
Multitasking Ability: Able to handle multiple tasks and perform under pressure.
Policy Analysis: Able to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired.
Fulfillment Process Knowledge: Knowledge of processing procedures; knowledge of underwriting and/or closing procedures.
Regulatory Knowledge: Knowledge of federal lending regulations governing residential real estate lending.
Organizational and Time Management Skills: Proven organizational and time management skills required.
Communication Skills: Strong written and verbal communications skills required.
Teamwork and Customer Service: Demonstrated teamwork and customer service.
Technology Proficiency: Strong PC skills required, experience with loan origination systems, platform tools and technology required.
Please refer to the “Skills for Success” section to learn how to stand out as an applicant.
SKILLS FOR SUCCESS:
Qualified candidates will possess a degree of proficiency (typically from 6 years of work or practical experience), across a suite of skills including, but not limited to:
Customer Service: 6+ years of experience in customer service role involving consultative sales preferred.
Bachelor's Degree: possessing a bachelors degree in a relevant discipline is preferred.
DOING THE RIGHT THING: Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets -including you .
Digital LoanSpecialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$91k-108k yearly est. Auto-Apply 15d ago
Cml Loan Post Closing Specialist II M-F 8am-5pm
Fifth Third Bank 4.6
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Under minimal supervision, perform duties that are highly complex and require specialized knowledge of loan and line products as well as collateral documentation. Specialists II are responsible for loan documentation review from internal and external counsel, and processing within stringent timeframes in order to reduce risk of financial loss and reputational risk for the Bancorp. The Specialist II is also responsible to ensure all document and collateral perfection requirements have been met in order to satisfy the Bancorp's position and security interest.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Performs in-depth review of loan packages valued between $50k and $600mm, ensuring that all required loan documents are received from the loan closing and properly executed per required credit approval. These documents will vary greatly from loan to loan, due to preparation by various external legal firms. This process review will include loan life-cycle reconstruction, perfection of all new collateral (e.g. file UCC, mortgage recordings, insurance assignments, etc) and the creation/update of collateral records.
* Identifies any missing required documents and inputs, updates and deletes exceptions on the banks exception system.
* Proactively communicates issues with RMs, PMs, U/W, BBOs, Branch Managers and Middle Office, External Council, Courthouses, and Federal and State Agencies.
* Partners with key line-of-business stakeholders to minimize risks in the end-to-end Commercial loan process.
* Proactive in identifying potential risks and concerns while consulting with management to resolve issues within the guidelines established.
* Initiates the collateral and guarantor release process in conjunction with appropriate credit approval
* Works with internal departments during Credit Risk Reviews and Internal Audits regarding loan document questions, tickler monitoring and exceptions.
* Assists Banking Center and Relationship Manager personnel with questions and information
* Utilizes complete understanding of state laws related to commercial notes and perfection and full understanding of executed new and renewal loan packages.
* Conveys ability to negotiate and collaborate with others, initiate action, adapt to change, make difficult decision while considering the risk and accepting challenging assignments.
* Initiates holds on various Retail and/or Brokerage accounts from intensive review of required legal language contained within loan documentation.
SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
* Associates degree or 2+ years' experience of review and/or processing of legal documents.
* 3 years' experience with a focus on internally and externally prepared loan documentation, collateral perfection, or related work experience.
* Knowledge of Pre and Post Article 9 rules governing the perfection of UCC related collateral.
* Knowledge of filing requirements for unique collateral such as equine, airplane engines, assignment of contracts and assignment of membership interests.
* Knowledge of federally regulated programs such as Reg H, Flood, CIP
* Strong time management and organizational skills evidenced in previous assignments.
* Demonstrates an understanding of applicable bank policies and procedures.
* Strong knowledge of loan documents and requirements.
* Strong knowledge of commercial lending and loans.
* Thorough understanding of all Business Banking and Commercial loan products.
* Thorough knowledge of Business Banking and Commercial Lending Credit Policy/Guidelines.
* Thorough knowledge of loan documentation, collateral evaluation, lien perfection, local, state and federal regulatory requirements.
* Strong knowledge of states laws related to commercial notes and collateral perfection.
* Strong knowledge of B2B, CCAS, AFS, ACBS, Loan Doc Prep System, and other banking systems preferred.
* Strong personal computer skills with demonstrated knowledge of Microsoft Excel, Word, and Outlook.
* Self-starter and works with minimal direction.
* Strong analytical, verbal, and written communication skills.
* Strong negotiation skills.
* Strong interpersonal skills and team orientation.
* Ability to meet deadlines under pressure.
* Ability to appropriately escalate issues requiring problem solving and decision making.
#LI-EG1
Cml Loan Post Closing Specialist II M-F 8am-5pm
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$91k-108k yearly est. Auto-Apply 12d ago
Digital Loan Specialist
Fifth Third Bank 4.6
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. YOUR RESPONSIBILITIES: The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities.
* Provide Product Expertise: Responsible for subject matter expertise of all equity lending products and services.
* Communicate Effectively: Effective communication with borrowers, peers, underwriters, and other business partners regarding all origination activities.
* Support Application Processes: Participate in the income, appraisal, and title processes of centralized applications.
* Identify Borrower Needs: Identify additional borrower needs through consultative conversations and facilitate the opening of the applicable products.
* Recommend Lending Solutions: Identify potential solutions for borrowers through exceptions or alternate lending products.
* Serve as Primary Contact: Act as the primary point of contact for all involved parties adhering to proper communication standards throughout fulfillment process.
* Manage Communications: Responsible for inbound & outbound phone communications and emails, ensuring all information is delivered professionally, accurately, and in a timely manner.
* Manage Application Pipeline: Actively manage pipeline of applications and stay w/in department service level agreements, while consistently meeting all quality & productivity standards.
* Improve Customer Service: Actively participate in ongoing efforts to continually improve customer service for internal and external customers.
* Support Team Development: Responsible for ongoing training, mentorship and development of team members.
* Monitor Pipeline Reports: Assist in regular monitoring of reports utilized for pipeline management and compliance.
MINIMUM REQUIREMENTS:
We require a Highschool Diploma, along with four years or more of consumer lending processing or retail banking.
REQUIRED SKILLS:
Qualified candidates will possess a degree of proficiency (typically from 4 or more years of work or practical experience), in:
* Consumer Lending Knowledge: Extensive knowledge of consumer, retail and loan policies, procedures and products and consumer lending guidelines.
* SAFE Act Certified: This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System ("NMLS").
* Operational Issue Resolution: Demonstrated ability to resolve complex operational issues and de-escalate customer concerns.
* Multitasking Ability: Able to handle multiple tasks and perform under pressure.
* Policy Analysis: Able to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired.
* Fulfillment Process Knowledge: Knowledge of processing procedures; knowledge of underwriting and/or closing procedures.
* Regulatory Knowledge: Knowledge of federal lending regulations governing residential real estate lending.
* Organizational and Time Management Skills: Proven organizational and time management skills required.
* Communication Skills: Strong written and verbal communications skills required.
* Teamwork and Customer Service: Demonstrated teamwork and customer service.
* Technology Proficiency: Strong PC skills required, experience with loan origination systems, platform tools and technology required.
Please refer to the "Skills for Success" section to learn how to stand out as an applicant.
SKILLS FOR SUCCESS:
Qualified candidates will possess a degree of proficiency (typically from 6 years of work or practical experience), across a suite of skills including, but not limited to:
* Customer Service: 6+ years of experience in customer service role involving consultative sales preferred.
* Bachelor's Degree: possessing a bachelors degree in a relevant discipline is preferred.
DOING THE RIGHT THING: Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets -including you.
Digital LoanSpecialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$91k-108k yearly est. Auto-Apply 9d ago
Commercial Loan Closing Specialist
Fifth Third Bank 4.6
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Responsible for the determination of requirements, review, analysis and completion of all due diligence associated with the commercial loan documentation and closing process. This includes the satisfaction of credit approval conditions prior to the preparation of commercial loan documentation. These responsibilities include identifying, requesting, reviewing and critical interpretation of all 3rd party provided documents needed to grant the "clear to close". This also includes coordinating the efforts to prepare commercial loan documentation for all commercial loans including real estate and non-real estate secured loans. Communicates proactively with sales, credit, external customers and 3rd party vendors ensuring the bank meets the closing date and time expectations of the borrower. Under minimal supervision, uses established guidelines to receive and review vendor documents. Clear liens and credit conditions and confirms loan to value ratios for a moderately complex line of loan product
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Receives, reviews, and analyzes draft and final credit approval/credit memo from underwriter or portfolio manager and determines due diligence requirements.
* Analyzes and interprets the loan approval to determine borrower, collateral, guarantor and loan requirements.
* Control point to confirm evidence of sufficient lending authority obtained on the credit approval.
* Manages workload by monitoring newly received loans as well as tracking work in process.
* Orders and/or interprets supplemental vendor due diligence information to ensure borrower, collateral and guarantor requirements are met and ensures production of appropriate documentation in compliance with all terms of the loan request such as: title commitment / title search, UCC (Uniform Commercial Code) search, evaluation or real estate appraisal, environmental questionnaire, RSRA/Transaction Screens or evaluation (phase I/II), flood determination and other regulatory or compliance items, proof of insurance documents, survey, and entity documents.
* Ensures adherence to the Bank's risk tolerance or escalates appropriately.
* Promptly and accurately determines when all underwriting approval conditions for the loan closing have been satisfied. Takes appropriate remedial actions to Resolve deficiencies and Escalates questions/disputes to appropriate level when necessary.
* Determines closing date expectations and advises sales and credit of obstacles that May impede meeting client expectations.
* Coordinates efforts to establish the closing date and time with all parties concerned including internal and external attorneys (as applicable), title companies, external customer and relationship manager or financial center manager.
* Coordinates efforts to engage and finalize preparation of loan documents by internal and external counsel in a timely manner.
* Reviews loan documents and identifies/resolves shortfalls to insure alignment with the deal structure and credit approval.
* Understands all business entity structures and obtains/reviews entity documents to determine authorized parties that can bind the entity to the loan transaction.
* proactively contacts customers directly to obtain required documentation and when facilitating closing date/times, when applicable.
* Collaboratively works with and shares knowledge with internal partners and divisions.
* Understands, determines and obtains appropriate Approval for compliance requirements, such as commercial customer identification Program (CIP), Reg. U, consumer purpose, Flood, etc.
* Understands and makes determination of appropriate loan coding needed for portfolio and Regulatory reporting purposes, such as loan purpose, collateral type, obligation type, etc.
* Demonstrates and appropriately applies a working knowledge of diverse commercial loan documentation, Legal & Regulatory requirements (including unique state regulations), policies and procedures, and applies that knowledge.
* Obtains and Understands all funding information and creates and/or reviews the settlement Statement providing direction for the disbursement of loan proceeds.
* For internally prepared loans, makes the final determination that all due diligence has been completed, final credit approval has been received, all policies and regulations have been met. Upon this determination, notifies sales, credit, title company, etc. of due diligence complete status and requests document preparation for the loan closing for attorney prepared loans, makes the final determination that all due diligence has been completed, final credit approval has been received, all closing conditions, policies and regulations have been met. Upon this determination, notifies sales, credit, title company, outside counsel, etc. of authorization to close the transaction. The loan closing cannot occur without this final LCS decision.
* Works directly with outside counsel on externally prepared commercial loan documentation, acting on the bank's behalf to review all loan documentation and confirms all due diligence items are addressed by bank or attorney, if applicable.
* Provides guidance and Support to business Partners in order to Meet the needs of external customers.
* Able to coach business Partners on the Retail business banking and commercial lending loan closing Process.
* Interacts and communicates daily with all levels, including financial center employees, supporting business unites, relationship managers, credit, underwriters, document preparation, REVG, title companies, 3rd parties, attorneys, flood vendors to ensure
* Ensures all individual and departmental goals and service level agreements (SLAs) are met.
* Stays current with and applies credit policy and procedures to all transactions to mitigate risk to the Bank.
* Reviews appropriate loan accounting system and Identifies discrepancies between system structure and credit approval structure and works with credit to resolve.
* Other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
* 2 years of commercial banking/commercial real estate loan experience with a focus on due diligence and loan documentation.
* High school diploma or equivalent. Bachelors degree preferred.
* Strong time management and organizational skills evidenced in Previous assignments.
* Demonstrates an understanding of applicable bank policies and procedures as they pertain to the satisfaction of loan closing conditions as well as vendor documents and services.
* Strong knowledge of most common vendor documents title work, appraisals, flood determinations, lien searches.
* Strong knowledge of loan documents and requirements.
* Strong knowledge of commercial lending and loans.
* Thorough understanding of all business banking and commercial loan products.
* Thorough knowledge of business banking and commercial lending credit policy/Guidelines.
* Thorough knowledge of loan documentation, collateral evaluation, Lien Perfection, local, state and Federal Regulatory requirements.
* Thorough knowledge of B2B, CCAS, AFS, RIMS, CHQ, loan Doc Prep system (or equivalent vendor systems), and other banking systems preferred.
* Strong personal computer skills with Demonstrated knowledge of Microsoft Excel, Word, and email.
* Self-starter and Works with minimal direction.
* Strong verbal and written communication skills.
* Strong negotiation skills.
* Strong interpersonal skills and team orientation.
* Ability to Meet deadlines under pressure.
* Ability to appropriately escalate issues requiring problem solving and decision making.
#LI-TC1
Commercial Loan Closing Specialist
Total Base Pay Range 53,400.00 - 109,500.00 USD Annual
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Rosemont, Illinois 60018
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$91k-108k yearly est. Auto-Apply 9d ago
Consumer Credit Loan Specialist
Fifth Third Bank 4.6
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Perform pre-underwriting and processing duties needed to fulfill consumer equity and non-equity loan applications. Review and validate complex underwriting stipulations associated with the consumer lending process.Provideaccurate,clearand concise information and provide a superior lending experience for external customers through phone interaction and email. Primary loan facilitator for external customers to ensure work flow deadlines and service level agreementsaremet.Responsible formoving the loan file through the pipeline upon receipt of the application, including updating the file and all systems as work progresses through the underwriting process.
Partner with internal departments to escalate and resolve issues and problems. Quickly and efficiently promotes excellence in employee and customer experience. Always do the right thing for customers and colleagues, and ensure thatactionsandbehaviorsdrive a positive customer experience. Achieve results while consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
DUTIES & RESPONSIBILITIES:
* Proactively contact customers to collect documents needed to underwrite application (including, but not limited to, income documentation, trust information, etc.)
* Provide accurate information to the customer, explains products and policies in a clear, concise manner to ensure they understand documents needed for a lending decision
* Evaluate loan documentation, review income documents, analyze data, and clear conditions per delegated authority (credit and non credit documents)
* Effectively translate internal communication to customer to ensure all information is delivered professionally, accurately, and timely
* Active liaison between the client, underwriting and financial center to meet all loan and customer requirements
* Actively manage pipeline of consumer loan applications
* Fields inbound calls from internal and external customers.
* Understand and review personal and business tax returns and other income documents
* Understand and review vendor documents (title, appraisal, flood, verification of employment, etc.) to communicate with internal and external customers any unexpected issues or needs
* Maintain high level of customer service by being proactive in communicating with borrowers and loan originators.
* wnership as the escalation point for internal and external customer questions pertaining to documents needed for loan products
* Ensure accurate, complete, and timely loan data on processing and underwriting system
* Actively participate in ongoing efforts to continually improve customer service for internal and external customers
* Support the retail business partners in connection with consumer loan applications processed in the consumer credit centers.
* Maintain an in-depth, expert knowledge of all equity and non-equity lending products and services as they relate to procedures, increased efficiencies and policies
* Accurately enter issues into CIT so that issues can be routed appropriately, worked, tracked and resolved following standard Customer Complaint processes
* Respond to complex questions and issues from banking centers regarding products, systems and/or operational procedures in the banking center.
* Work independently to research and resolve issues or answer questions that often involve interpretation of bank policies and procedures.
* Responsible for completing call tracking and support documentation as required
* Act as a Trusted Advisor, proactively educating customers and bankers with each interaction.
* Consistently meet all quality, handle time, and aux/adherence standards.
* Mentor and train less experienced LoanSpecialists
* Assist with training and on boarding of new LoanSpecialists
* Serve as Consumer Lending Representative in the review of updates to existing procedure and newly developed procedures.
* Support Consumer Lending on departmental projects.
* Identify and communicate differences in regards to Regional Credit Center Operations
* Work with both credit centers to ensure consistencies and similar customer experience
* Understand loan policies and underwriting procedures to be able to explain cash flows, debt to incomes, and loan decisions to bankers
* Responsible for subject matter expertise regarding consumer credit policy and loan documentation requirements
* Respond to general inquiry emails in shared email box
* Provide all services above to Fifth Third customers calling into the credit center
* Perform any other duties as assigned.
SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
* Minimum three (3) or more years of consumer lending experience in processing or customer service required
* In-depth knowledge of loans and lending guidelines
* Detailed knowledge of processing, underwriting and closing procedures
* In-depth knowledge and understanding of loan application and underwriting systems
* Previous experience managing a pipeline required
* Proven computer skills
* Demonstrated leadership and organization skills
* Ability to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired
* Demonstrated teamwork and customer service skills
* This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions andregistrationrequiredforemployment in this position
Consumer Credit LoanSpecialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$91k-108k yearly est. Auto-Apply 17d ago
Commercial Loan Closing Specialist
Fifth Third Bank, N.A 4.6
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Responsible for the determination of requirements, review, analysis and completion of all due diligence associated with the commercial loan documentation and closing process. This includes the satisfaction of credit approval conditions prior to the preparation of commercial loan documentation. These responsibilities include identifying, requesting, reviewing and critical interpretation of all 3rd party provided documents needed to grant the "clear to close". This also includes coordinating the efforts to prepare commercial loan documentation for all commercial loans including real estate and non-real estate secured loans. Communicates proactively with sales, credit, external customers and 3rd party vendors ensuring the bank meets the closing date and time expectations of the borrower. Under minimal supervision, uses established guidelines to receive and review vendor documents. Clear liens and credit conditions and confirms loan to value ratios for a moderately complex line of loan product
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Receives, reviews, and analyzes draft and final credit approval/credit memo from underwriter or portfolio manager and determines due diligence requirements.
+ Analyzes and interprets the loan approval to determine borrower, collateral, guarantor and loan requirements.
+ Control point to confirm evidence of sufficient lending authority obtained on the credit approval.
+ Manages workload by monitoring newly received loans as well as tracking work in process.
+ Orders and/or interprets supplemental vendor due diligence information to ensure borrower, collateral and guarantor requirements are met and ensures production of appropriate documentation in compliance with all terms of the loan request such as: title commitment / title search, UCC (Uniform Commercial Code) search, evaluation or real estate appraisal, environmental questionnaire, RSRA/Transaction Screens or evaluation (phase I/II), flood determination and other regulatory or compliance items, proof of insurance documents, survey, and entity documents.
+ Ensures adherence to the Bank's risk tolerance or escalates appropriately.
+ Promptly and accurately determines when all underwriting approval conditions for the loan closing have been satisfied. Takes appropriate remedial actions to Resolve deficiencies and Escalates questions/disputes to appropriate level when necessary.
+ Determines closing date expectations and advises sales and credit of obstacles that May impede meeting client expectations.
+ Coordinates efforts to establish the closing date and time with all parties concerned including internal and external attorneys (as applicable), title companies, external customer and relationship manager or financial center manager.
+ Coordinates efforts to engage and finalize preparation of loan documents by internal and external counsel in a timely manner.
+ Reviews loan documents and identifies/resolves shortfalls to insure alignment with the deal structure and credit approval.
+ Understands all business entity structures and obtains/reviews entity documents to determine authorized parties that can bind the entity to the loan transaction.
+ proactively contacts customers directly to obtain required documentation and when facilitating closing date/times, when applicable.
+ Collaboratively works with and shares knowledge with internal partners and divisions.
+ Understands, determines and obtains appropriate Approval for compliance requirements, such as commercial customer identification Program (CIP), Reg. U, consumer purpose, Flood, etc.
+ Understands and makes determination of appropriate loan coding needed for portfolio and Regulatory reporting purposes, such as loan purpose, collateral type, obligation type, etc.
+ Demonstrates and appropriately applies a working knowledge of diverse commercial loan documentation, Legal & Regulatory requirements (including unique state regulations), policies and procedures, and applies that knowledge.
+ Obtains and Understands all funding information and creates and/or reviews the settlement Statement providing direction for the disbursement of loan proceeds.
+ For internally prepared loans, makes the final determination that all due diligence has been completed, final credit approval has been received, all policies and regulations have been met. Upon this determination, notifies sales, credit, title company, etc. of due diligence complete status and requests document preparation for the loan closing for attorney prepared loans, makes the final determination that all due diligence has been completed, final credit approval has been received, all closing conditions, policies and regulations have been met. Upon this determination, notifies sales, credit, title company, outside counsel, etc. of authorization to close the transaction. The loan closing cannot occur without this final LCS decision.
+ Works directly with outside counsel on externally prepared commercial loan documentation, acting on the bank's behalf to review all loan documentation and confirms all due diligence items are addressed by bank or attorney, if applicable.
+ Provides guidance and Support to business Partners in order to Meet the needs of external customers.
+ Able to coach business Partners on the Retail business banking and commercial lending loan closing Process.
+ Interacts and communicates daily with all levels, including financial center employees, supporting business unites, relationship managers, credit, underwriters, document preparation, REVG, title companies, 3rd parties, attorneys, flood vendors to ensure
+ Ensures all individual and departmental goals and service level agreements (SLAs) are met.
+ Stays current with and applies credit policy and procedures to all transactions to mitigate risk to the Bank.
+ Reviews appropriate loan accounting system and Identifies discrepancies between system structure and credit approval structure and works with credit to resolve.
+ Other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
+ 2 years of commercial banking/commercial real estate loan experience with a focus on due diligence and loan documentation.
+ High school diploma or equivalent. Bachelors degree preferred.
+ Strong time management and organizational skills evidenced in Previous assignments.
+ Demonstrates an understanding of applicable bank policies and procedures as they pertain to the satisfaction of loan closing conditions as well as vendor documents and services.
+ Strong knowledge of most common vendor documents title work, appraisals, flood determinations, lien searches.
+ Strong knowledge of loan documents and requirements.
+ Strong knowledge of commercial lending and loans.
+ Thorough understanding of all business banking and commercial loan products.
+ Thorough knowledge of business banking and commercial lending credit policy/Guidelines.
+ Thorough knowledge of loan documentation, collateral evaluation, Lien Perfection, local, state and Federal Regulatory requirements.
+ Thorough knowledge of B2B, CCAS, AFS, RIMS, CHQ, loan Doc Prep system (or equivalent vendor systems), and other banking systems preferred.
+ Strong personal computer skills with Demonstrated knowledge of Microsoft Excel, Word, and email.
+ Self-starter and Works with minimal direction.
+ Strong verbal and written communication skills.
+ Strong negotiation skills.
+ Strong interpersonal skills and team orientation.
+ Ability to Meet deadlines under pressure.
+ Ability to appropriately escalate issues requiring problem solving and decision making.
#LI-TC1
Commercial Loan Closing Specialist
Total Base Pay Range 53,400.00 - 109,500.00 USD Annual
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Rosemont, Illinois 60018
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$91k-108k yearly est. 60d+ ago
Consumer Credit Loan Specialist
Fifth Third Bank, N.A 4.6
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Perform pre-underwriting and processing duties needed to fulfill consumer equity and non-equity loan applications. Review and validate complex underwriting stipulations associated with the consumer lending process.Provideaccurate,clearand concise information and provide a superior lending experience for external customers through phone interaction and email. Primary loan facilitator for external customers to ensure work flow deadlines and service level agreementsaremet.Responsible formoving the loan file through the pipeline upon receipt of the application, including updating the file and all systems as work progresses through the underwriting process.
Partner with internal departments to escalate and resolve issues and problems. Quickly and efficiently promotes excellence in employee and customer experience. Always do the right thing for customers and colleagues, and ensure thatactionsandbehaviorsdrive a positive customer experience. Achieve results while consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
DUTIES & RESPONSIBILITIES:
+ Proactively contact customers to collect documents needed to underwrite application (including, but not limited to, income documentation, trust information, etc.)
+ Provide accurate information to the customer, explains products and policies in a clear, concise manner to ensure they understand documents needed for a lending decision
+ Evaluate loan documentation, review income documents, analyze data, and clear conditions per delegated authority (credit and non credit documents)
+ Effectively translate internal communication to customer to ensure all information is delivered professionally, accurately, and timely
+ Active liaison between the client, underwriting and financial center to meet all loan and customer requirements
+ Actively manage pipeline of consumer loan applications
+ Fields inbound calls from internal and external customers.
+ Understand and review personal and business tax returns and other income documents
+ Understand and review vendor documents (title, appraisal, flood, verification of employment, etc.) to communicate with internal and external customers any unexpected issues or needs
+ Maintain high level of customer service by being proactive in communicating with borrowers and loan originators.
+ wnership as the escalation point for internal and external customer questions pertaining to documents needed for loan products
+ Ensure accurate, complete, and timely loan data on processing and underwriting system
+ Actively participate in ongoing efforts to continually improve customer service for internal and external customers
+ Support the retail business partners in connection with consumer loan applications processed in the consumer credit centers.
+ Maintain an in-depth, expert knowledge of all equity and non-equity lending products and services as they relate to procedures, increased efficiencies and policies
+ Accurately enter issues into CIT so that issues can be routed appropriately, worked, tracked and resolved following standard Customer Complaint processes
+ Respond to complex questions and issues from banking centers regarding products, systems and/or operational procedures in the banking center.
+ Work independently to research and resolve issues or answer questions that often involve interpretation of bank policies and procedures.
+ Responsible for completing call tracking and support documentation as required
+ Act as a Trusted Advisor, proactively educating customers and bankers with each interaction.
+ Consistently meet all quality, handle time, and aux/adherence standards.
+ Mentor and train less experienced LoanSpecialists
+ Assist with training and on boarding of new LoanSpecialists
+ Serve as Consumer Lending Representative in the review of updates to existing procedure and newly developed procedures.
+ Support Consumer Lending on departmental projects.
+ Identify and communicate differences in regards to Regional Credit Center Operations
+ Work with both credit centers to ensure consistencies and similar customer experience
+ Understand loan policies and underwriting procedures to be able to explain cash flows, debt to incomes, and loan decisions to bankers
+ Responsible for subject matter expertise regarding consumer credit policy and loan documentation requirements
+ Respond to general inquiry emails in shared email box
+ Provide all services above to Fifth Third customers calling into the credit center
+ Perform any other duties as assigned.
SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
+ Minimum three (3) or more years of consumer lending experience in processing or customer service required
+ In-depth knowledge of loans and lending guidelines
+ Detailed knowledge of processing, underwriting and closing procedures
+ In-depth knowledge and understanding of loan application and underwriting systems
+ Previous experience managing a pipeline required
+ Proven computer skills
+ Demonstrated leadership and organization skills
+ Ability to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired
+ Demonstrated teamwork and customer service skills
+ This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions andregistrationrequiredforemployment in this position
Consumer Credit LoanSpecialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$91k-108k yearly est. 60d+ ago
Cml Loan Post Closing Specialist II M-F 8am-5pm
Fifth Third Bank, N.A 4.6
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Under minimal supervision, perform duties that are highly complex and require specialized knowledge of loan and line products as well as collateral documentation. Specialists II are responsible for loan documentation review from internal and external counsel, and processing within stringent timeframes in order to reduce risk of financial loss and reputational risk for the Bancorp. The Specialist II is also responsible to ensure all document and collateral perfection requirements have been met in order to satisfy the Bancorp's position and security interest.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Performs in-depth review of loan packages valued between $50k and $600mm, ensuring that all required loan documents are received from the loan closing and properly executed per required credit approval. These documents will vary greatly from loan to loan, due to preparation by various external legal firms. This process review will include loan life-cycle reconstruction, perfection of all new collateral (e.g. file UCC, mortgage recordings, insurance assignments, etc) and the creation/update of collateral records.
+ Identifies any missing required documents and inputs, updates and deletes exceptions on the banks exception system.
+ Proactively communicates issues with RMs, PMs, U/W, BBOs, Branch Managers and Middle Office, External Council, Courthouses, and Federal and State Agencies.
+ Partners with key line-of-business stakeholders to minimize risks in the end-to-end Commercial loan process.
+ Proactive in identifying potential risks and concerns while consulting with management to resolve issues within the guidelines established.
+ Initiates the collateral and guarantor release process in conjunction with appropriate credit approval
+ Works with internal departments during Credit Risk Reviews and Internal Audits regarding loan document questions, tickler monitoring and exceptions.
+ Assists Banking Center and Relationship Manager personnel with questions and information
+ Utilizes complete understanding of state laws related to commercial notes and perfection and full understanding of executed new and renewal loan packages.
+ Conveys ability to negotiate and collaborate with others, initiate action, adapt to change, make difficult decision while considering the risk and accepting challenging assignments.
+ Initiates holds on various Retail and/or Brokerage accounts from intensive review of required legal language contained within loan documentation.
SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
+ Associates degree or 2+ years' experience of review and/or processing of legal documents.
+ 3 years' experience with a focus on internally and externally prepared loan documentation, collateral perfection, or related work experience.
+ Knowledge of Pre and Post Article 9 rules governing the perfection of UCC related collateral.
+ Knowledge of filing requirements for unique collateral such as equine, airplane engines, assignment of contracts and assignment of membership interests.
+ Knowledge of federally regulated programs such as Reg H, Flood, CIP
+ Strong time management and organizational skills evidenced in previous assignments.
+ Demonstrates an understanding of applicable bank policies and procedures.
+ Strong knowledge of loan documents and requirements.
+ Strong knowledge of commercial lending and loans.
+ Thorough understanding of all Business Banking and Commercial loan products.
+ Thorough knowledge of Business Banking and Commercial Lending Credit Policy/Guidelines.
+ Thorough knowledge of loan documentation, collateral evaluation, lien perfection, local, state and federal regulatory requirements.
+ Strong knowledge of states laws related to commercial notes and collateral perfection.
+ Strong knowledge of B2B, CCAS, AFS, ACBS, Loan Doc Prep System, and other banking systems preferred.
+ Strong personal computer skills with demonstrated knowledge of Microsoft Excel, Word, and Outlook.
+ Self-starter and works with minimal direction.
+ Strong analytical, verbal, and written communication skills.
+ Strong negotiation skills.
+ Strong interpersonal skills and team orientation.
+ Ability to meet deadlines under pressure.
+ Ability to appropriately escalate issues requiring problem solving and decision making.
#LI-EG1
Cml Loan Post Closing Specialist II M-F 8am-5pm
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$91k-108k yearly est. 32d ago
Digital Loan Specialist
Fifth Third Bank, N.A 4.6
Cincinnati, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. YOUR RESPONSIBILITIES: The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities.
+ Provide Product Expertise: Responsible for subject matter expertise of all equity lending products and services.
+ Communicate Effectively: Effective communication with borrowers, peers, underwriters, and other business partners regarding all origination activities.
+ Support Application Processes: Participate in the income, appraisal, and title processes of centralized applications.
+ Identify Borrower Needs: Identify additional borrower needs through consultative conversations and facilitate the opening of the applicable products.
+ Recommend Lending Solutions: Identify potential solutions for borrowers through exceptions or alternate lending products.
+ Serve as Primary Contact: Act as the primary point of contact for all involved parties adhering to proper communication standards throughout fulfillment process.
+ Manage Communications: Responsible for inbound & outbound phone communications and emails, ensuring all information is delivered professionally, accurately, and in a timely manner.
+ Manage Application Pipeline: Actively manage pipeline of applications and stay w/in department service level agreements, while consistently meeting all quality & productivity standards.
+ Improve Customer Service: Actively participate in ongoing efforts to continually improve customer service for internal and external customers.
+ Support Team Development: Responsible for ongoing training, mentorship and development of team members.
+ Monitor Pipeline Reports: Assist in regular monitoring of reports utilized for pipeline management and compliance.
MINIMUM REQUIREMENTS:
We require a Highschool Diploma, along with four years or more of consumer lending processing or retail banking.
REQUIRED SKILLS:
Qualified candidates will possess a degree of proficiency (typically from 4 or more years of work or practical experience), in:
+ Consumer Lending Knowledge: Extensive knowledge of consumer, retail and loan policies, procedures and products and consumer lending guidelines.
+ SAFE Act Certified: This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System ("NMLS").
+ Operational Issue Resolution: Demonstrated ability to resolve complex operational issues and de-escalate customer concerns.
+ Multitasking Ability: Able to handle multiple tasks and perform under pressure.
+ Policy Analysis: Able to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired.
+ Fulfillment Process Knowledge: Knowledge of processing procedures; knowledge of underwriting and/or closing procedures.
+ Regulatory Knowledge: Knowledge of federal lending regulations governing residential real estate lending.
+ Organizational and Time Management Skills: Proven organizational and time management skills required.
+ Communication Skills: Strong written and verbal communications skills required.
+ Teamwork and Customer Service: Demonstrated teamwork and customer service.
+ Technology Proficiency: Strong PC skills required, experience with loan origination systems, platform tools and technology required.
Please refer to the "Skills for Success" section to learn how to stand out as an applicant.
SKILLS FOR SUCCESS:
Qualified candidates will possess a degree of proficiency (typically from 6 years of work or practical experience), across a suite of skills including, but not limited to:
+ Customer Service: 6+ years of experience in customer service role involving consultative sales preferred.
+ Bachelor's Degree: possessing a bachelors degree in a relevant discipline is preferred.
DOING THE RIGHT THING: Our employees take pride in doing the right thing for customers and colleagues as well as being accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures that protect all our valuable assets -including you .
Digital LoanSpecialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$91k-108k yearly est. 60d+ ago
CRA Loan Specialist
Fifth Third Bank, N.A 4.6
Fairborn, OH jobs
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Develop CRA prospects & referral contacts (realtors, builders, professional and personal contacts).
+ Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
+ Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
+ Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
+ Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans.
+ Follow defined protocol for escalation of exceptions.
+ Take applicant applications by completing Fannie Mae form 1003 on the laptop.
+ Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS.
+ Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
+ Manage pipeline for all originated loans through closing and complete required management reports.
+ Communicate with applicants and/or referral sources by providing timely updates and progress reports.
+ Maintain high levels of customer service while managing each applicant*s and support staff*s expectations.
+ Attend and participate in all Consumer Lending meetings as required by management.
+ This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
MINIMUM KNOWLEDGE AND SKILLS REQUIRED:
+ High school diploma or equivalent mandatory. Four-year college degree preferred.
+ Knowledge of conventional and/or government lending guidelines.
+ Knowledge of residential mortgage processing, underwriting, and closing procedures.
+ Knowledge of federal lending regulations governing real estate lending.
+ Demonstrated organizational skills.
+ Strong written and verbal communications skills.
+ Demonstrated teamwork and customer service skills.
+ Proven computer skills.
+ Basic sales technique skills.
+ Strong desire to excel in a competitive environment.
+ This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
CRA LoanSpecialist
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner.
LOCATION -- Sidney, Ohio 45365
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
$92k-109k yearly est. 60d+ ago
Consumer Direct Loan Specialist - Columbus, OH, Flint or Detroit, MI
Huntington National Bank 4.4
Loan servicing specialist job at Huntington National Bank
As a Consumer Direct Loan Originator, you're more than just a financial resource for our existing customers; you're their partner in creating a brighter future. Huntington has an extremely loyal customer base, a reputable standing in the community and far-reaching brand awareness. You'll be working in a fast-paced and exciting professional corporate environment selling Consumer Lending and Financial products while providing sound financial advice based on a full understanding of the needs of our customers. In addition, you'll work cooperatively with other channels throughout the organization as you sell or refer the full spectrum of banking products and services Huntington has to offer. We are looking for candidates with the natural ability to self-monitor, stay on task, execute and follow a structured regimen with little supervision. We encourage employee performance and reward outstanding talent with lucrative incentives. Those interested must be confident yet humble, driven yet teachable and have the ability to build good client and team relationships.
Duties & Responsibilities:
+ Focuses on consumer lending and broadening existing customer relationships through phone sales and referrals of all Huntington products and services.
+ Places outbound calls through a variety of lead sources; discovers needs of customer; explains the features and benefits of financial products and services; recommends financial solutions to customer; originates Huntington products and services.
+ Uncover additional needs and make sales referrals to various channels of the bank.
+ Averages 60+ contact attempts daily through our leads management system.
+ Demonstrates high energy, initiative and driven to meet department and production goals.
+ Maintains up to date knowledge of products, services, technology and regulations.
+ Interacts closely with Retail and/or product partners to meet customer needs.
+ Understands sales tracking/pipeline management.
+ Inputs accurate and thorough loan applications.
+ Partners on the strategic vision of the department.
+ Performs other duties as assigned.
NOTE: This position is considered to be a Mortgage Loan Originator under the SAFE Act and Loan Originator under the Truth in Lending Act. Registration and additional qualifications required.
Basic Qualifications:
+ High School Diploma required
+ Minimum 2 years Financial Sales Experience required
Preferred Qualifications:
+ Retail banking sales or consumer loan origination experience highly preferred
+ Related financial product experience beneficial
+ College or evidence of advanced education considered a plus
+ Outbound phone sales experience preferred
+ Must possess excellent oral and written communication skills
+ Must have a disciplined approach to time management
+ Ability to work autonomously, yet as a team when needed and be a fit for the culture
+ Ability to interact with all levels of the organization
+ Receptive to coaching and adjusting behaviors as needed
#LI-NA1
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.