Operations Specialist jobs at Huntington National Bank - 21 jobs

The Treasury Management Service Specialist for Specialized Products has a pivotal role, providing direct support for clients, sales partners, and technical contacts working with specialized products including, but not limited to eBill Present & Pay, Integrated Receivables, and Print & Mail. This role involves ownership of product implementation tasks, establishing goals and milestones throughout specialized product implementations, and tracking progress. The specialist is responsible for servicing and research related to specialized products, identifying and prioritizing issue resolution, and ensuring adherence to timelines and achievement of milestones through a disciplined approach to implementation, service, research, and issue resolution. Key Responsibilities: Client Relationship Management: Develop and manage strong relationships with clients utilizing Huntington's Specialized Product solutions, offering ongoing support to ensure evolving needs are met. Take ownership of service and research inquiries, troubleshoot issues, and resolve any concerns related to the Specialized Products supported. Identify and engage key partners such as TM product partners, vendors, TM Sales, TM Service, and other technical contacts to resolve issues and provide thought-based solutions. Communicate proactively with a solution-focused approach to ensure transparency, foster collaboration, and keep stakeholders consistently informed on progress, challenges, and resolution plans. Compliance & Risk Management: Ensure that all treasury and cash management processes adhere to the bank's compliance policies, as well as federal and state regulations governing the services supported. Follow established risk guidelines and ensure a timely resolution to mitigate any customer complaint. Proactively escalate issues requiring senior management engagement to ensure swift resolution. Reporting & Analysis: Create and monitor performance reports. Leverage insights from these reports to address customer and partner needs effectively and identify opportunities for process improvements. Cross Department Collaboration: Collaborate with internal departments, such as Product, Sales, Service & Onboarding, Technical Support, and Operations to address client needs and ensure that service delivery aligns with organizational standards. Facilitate client meetings to review project status, address questions, and confirm project alignment with client goals. Overall TM Product & Technology Knowledge: Maintain up-to-date knowledge on products, services, departmental systems and related technology, policies, and procedures. Documentation & Communication: Demonstrate excellent verbal and written communication skills across all levels of the organization. Continuous Improvement & Process Optimization: Identify opportunities to enhance onboarding processes and improve client experience. Assist in modifying training materials, procedural documentation, and process guides to support ongoing improvement. Basic Qualifications: High School Diploma 3 or more years of Treasury Management experience Preferred Qualifications: Strong alignment to Huntington's core values: Can-Do Attitude, Service Heart, and Forward Thinking. Ability to quickly develop a deep understanding of Huntington's Treasury Management product suite. Exceptional collaboration skills with the ability to engage cross-functional teams and external partners to drive results. Demonstrated expertise in onboarding and implementing commercial treasury products, including both technical components and client-facing execution. Proven Treasury Management background with experience driving complex implementations and delivering results under demanding timelines. Excellent written and verbal communication skills, including professional grammar and demeanor. Skilled communicator capable of providing clear, concise direction, resolving challenges, and proactively escalating issues when needed. Proficiency in Microsoft Office Suite. #LI-Hybrid Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs routine and non-routine clerical duties involved in the shipping of materials. Delivers and collects mail from various departments throughout the bank. Sort incoming mail for distribution. May create basic reports for management and assist in the training of new employees. Dispatches outgoing mail. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Prepares and dispatches mail to couriers. Stamps, stencils, or glues identifying information on incoming mail or outgoing materials. Sorts mail according to destination by mail drop. Maintain security at I/O window. Delivers and collects mail from various departments. Re-addresses undeliverable mail bearing incomplete or incorrect addresses. Determines method of shipment utilizing extensive knowledge of shipping procedures, routes and rates. Tracks record and delivery of all certified, registered, and overnight (express) mail. Maintains records on incoming and outgoing shipments. Verifies information on all counts (or weights) against bills of lading, invoices, records, or other records. Assembles containers or selects pre-assembles containers inserting items using spacers, fillers, protective padding, etc. Ensures all mail is properly routed out daily. Maintains inventory of shipping materials and supplies. Serves as the "go to" person for internal and external requests for mailing or delivery information. If required, acquire working knowledge of the 1FD process. May create basic reports for management. Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High school diploma or equivalent. One year experience in related line of work. Basic computer skills. Knowledge of various prices and procedures are necessary. #LI-EG1 Mail Operations Associate II M-F 12pm-8:30pm At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs routine and non-routine clerical duties involved in the shipping of materials. Delivers and collects mail from various departments throughout the bank. Sort incoming mail for distribution. May create basic reports for management and assist in the training of new employees. Dispatches outgoing mail. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Prepares and dispatches mail to couriers. + Stamps, stencils, or glues identifying information on incoming mail or outgoing materials. + Sorts mail according to destination by mail drop. + Maintain security at I/O window. + Delivers and collects mail from various departments. + Re-addresses undeliverable mail bearing incomplete or incorrect addresses. + Determines method of shipment utilizing extensive knowledge of shipping procedures, routes and rates. + Tracks record and delivery of all certified, registered, and overnight (express) mail. + Maintains records on incoming and outgoing shipments. + Verifies information on all counts (or weights) against bills of lading, invoices, records, or other records. + Assembles containers or selects pre-assembles containers inserting items using spacers, fillers, protective padding, etc. + Ensures all mail is properly routed out daily. + Maintains inventory of shipping materials and supplies. + Serves as the "go to" person for internal and external requests for mailing or delivery information. + If required, acquire working knowledge of the 1FD process. + May create basic reports for management. + Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + High school diploma or equivalent. + One year experience in related line of work. + Basic computer skills. + Knowledge of various prices and procedures are necessary. #LI-EG1 Mail Operations Associate II M-F 12pm-8:30pm At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Hours: Monday - Friday: 8:00 am - 4:30 pm, 1/2 day Saturday on a Rotational Basis The Senior ATM Operations Support Specialist is responsible for overseeing and ensuring the efficient operation, maintenance, and support of Automated Teller Machine (ATM) networks. This role involves managing complex technical issues, coordinating with vendors, and providing advance operational support to maintain high availability and security standards for ATM services. Essential Functions ATM Network Management: Monitor and maintain ATM systems to ensure optimal performance and uptime. Technical Support: Provide advanced troubleshooting and resolution for hardware, software and connectivity issues. Vendor Coordination: Liaise with ATM manufacturers, service providers, and network partners to resolve escalated issues and implement upgrades. Compliance & Security: Ensure ATMs comply with regulatory requirements, security protocols, and industry standards. Process Improvement: Identify opportunities to streamline operations, reduce downtime, and enhance customer experience. Reporting & Analysis: Generate and analyze performance reports, transaction data, and incident logs to identify trends and recommend solutions. Project Support: Assist in ATM deployment projects, including installation, configuration, and testing of new machines or software updates. Training and Mentorship: Provide guidance and training to junior team members on best practices and troubleshooting techniques. Education High School Diploma or GED (required) Bachelor's Degree or equivalent experience (preferred) Work Experience Minimum 3 years of operations experience (required) Skills Working knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations. Extensive experience with customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. Working knowledge of back-office operations; ability to implement the practices, processes, technologies, and applications associated with banking transaction processing and records management. Working knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations. Extensive experience with the importance of meeting or exceeding established targets; ability to drive critical activities to completion. Extensive experience in understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Extensive experience with approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Extensive experience with the concepts and principles of Gemba Kaizen methodology; ability to identify and eliminate manufacturing waste through iterative improvements to processes. Extensive experience with understanding the necessity for continuous personal growth and learning; ability to gauge one's strengths, limitations and interests accurately, and use this knowledge for purposes of performance effectiveness self-development. Extensive experience with successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change. Extensive experience with collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner. Extensive experience with effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Basic understanding of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations. Core Competencies All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Work Location Category Hybrid (2+ days) COMPENSATION AND BENEFITS This position is eligible to earn a base hourly rate in the range of $20.19 - $30.77 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 03/11/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

This position provides support, subject matter expertise, and drives data integrity and consistency in the various underwriting and loan accounting systems used within Commercial Underwriting. This function includes validation of data elements related to commercial underwriting, report preparation and underwriting related monitoring. ESSENTIAL JOB FUNCTIONS Execute preventative controls to assess consistency, quality, and adherence to policy/procedures. Perform post-approval reviews ensuring data integrity and consistency between write-ups and the various systems utilized within the underwriting process. This includes but is not limited to accuracy of risk ratings, NAICS code, credit review dates/maturity dates, covenants etc. Communicate data errors to responsible parties ensuring timely data correction. Perform manual risk rating changes and/or validations ensuring timeliness and accuracy. Compile reports and communicate risk rating changes to appropriate loan accounting systems Compile reports summarizing volume of risk rating changes, data integrity errors, etc. Review and research suspect reports from underwriting and loan accounting systems ensuring that any data anomalies are corrected or justified. Assist Loan Support Manager with maintenance and update of procedures Assist with compiling credit files for internal/external audits Order tax transcripts to assist with credit approval process Support and participate in underwriting related projects as needed. Examples could include process improvements, implementing change across underwriting, credit, and the line of business, etc. Assist with identification and escalation of risk Preferred QUALIFICATIONS Familiarity with, and understanding of, traditional and automated commercial credit underwriting/approval methodologies and their use. Proficiency using Automated Financial Systems (AFS) commercial accounting and billing systems such as CLS and Hogan. Familiarity with LIQ (loan IQ) and Aspire Familiarity with reviewing credit approval write-ups with preferred experience using Salesforce/nCino, or Key's Credit Write-up & Approval (CWA) underwriting systems. Satisfactory understanding and knowledge of commercial credit policies and procedures Required QUALIFICATIONS High school graduate or equivalent work experience, some college preferred. Ability to pay close attention to detail with strong organizational, time management and prioritization skills. Ability to work well individually as well as part of a team. Proficientcy using Microsoft Office Suite (i.e. Outlook, Excel, Word) COMPENSATION AND BENEFITS This position is eligible to earn a base hourly rate in the range of $19.23 - $27.88 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/30/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

The Treasury Management Service Specialist for Specialized Products has a pivotal role, providing direct support for clients, sales partners, and technical contacts working with specialized products including, but not limited to eBill Present & Pay, Integrated Receivables, and Print & Mail. This role involves ownership of product implementation tasks, establishing goals and milestones throughout specialized product implementations, and tracking progress. The specialist is responsible for servicing and research related to specialized products, identifying and prioritizing issue resolution, and ensuring adherence to timelines and achievement of milestones through a disciplined approach to implementation, service, research, and issue resolution. Key Responsibilities: + Client Relationship Management: + Develop and manage strong relationships with clients utilizing Huntington's Specialized Product solutions, offering ongoing support to ensure evolving needs are met. + Take ownership of service and research inquiries, troubleshoot issues, and resolve any concerns related to the Specialized Products supported. + Identify and engage key partners such as TM product partners, vendors, TM Sales, TM Service, and other technical contacts to resolve issues and provide thought-based solutions. + Communicate proactively with a solution-focused approach to ensure transparency, foster collaboration, and keep stakeholders consistently informed on progress, challenges, and resolution plans. + Compliance & Risk Management: + Ensure that all treasury and cash management processes adhere to the bank's compliance policies, as well as federal and state regulations governing the services supported. + Follow established risk guidelines and ensure a timely resolution to mitigate any customer complaint. + Proactively escalate issues requiring senior management engagement to ensure swift resolution. + Reporting & Analysis: + Create and monitor performance reports. + Leverage insights from these reports to address customer and partner needs effectively and identify opportunities for process improvements. + Cross Department Collaboration: + Collaborate with internal departments, such as Product, Sales, Service & Onboarding, Technical Support, and Operations to address client needs and ensure that service delivery aligns with organizational standards. + Facilitate client meetings to review project status, address questions, and confirm project alignment with client goals. + Overall TM Product & Technology Knowledge: + Maintain up-to-date knowledge on products, services, departmental systems and related technology, policies, and procedures. + Documentation & Communication: + Demonstrate excellent verbal and written communication skills across all levels of the organization. + Continuous Improvement & Process Optimization: + Identify opportunities to enhance onboarding processes and improve client experience. + Assist in modifying training materials, procedural documentation, and process guides to support ongoing improvement. Basic Qualifications: + High School Diploma + 3 or more years of Treasury Management experience Preferred Qualifications: + Strong alignment to Huntington's core values: Can-Do Attitude, Service Heart, and Forward Thinking. + Ability to quickly develop a deep understanding of Huntington's Treasury Management product suite. + Exceptional collaboration skills with the ability to engage cross-functional teams and external partners to drive results. + Demonstrated expertise in onboarding and implementing commercial treasury products, including both technical components and client-facing execution. + Proven Treasury Management background with experience driving complex implementations and delivering results under demanding timelines. + Excellent written and verbal communication skills, including professional grammar and demeanor. + Skilled communicator capable of providing clear, concise direction, resolving challenges, and proactively escalating issues when needed. + Proficiency in Microsoft Office Suite. #LI-Hybrid Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Leading Internal and External Sales and Partnership meetings Assist CRA MLO colleagues with General Loan Support and Business Development Membership in real estate trade association and or nonprofit partners board or committee involvement Maintain and grow internal relationships with Membership Advantage, Community Economic Development team, Business Resource Groups and Financial Center One Bank Teams Develop and maintain CRA prospects & referral contacts (realtors, builders, professional and personal contacts). Act as peer mentor Newly Hired CRA MLO Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. Conduct and coordinate homebuyer-training seminars for CRA potential applicants. Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans. Follow defined protocol for escalation of exceptions. Take applicant applications by completing Fannie Mae form 1003 on the laptop. Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS. Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management. Manage pipelines for all originated loans through closing and complete required management reports. Communicate with applicants and/or referral sources by providing timely updates and progress reports. Maintain high levels of customer service while managing each applicant*s and support staff*s expectations. Attend and participate in all Consumer Lending meetings as required by management. This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). MINIMUM KNOWLEDGE AND SKILLS REQUIRED: High school diploma or equivalent mandatory. Four-year college degree preferred. Knowledge of conventional and/or government lending guidelines. Knowledge of residential mortgage processing, underwriting, and closing procedures. Knowledge of federal lending regulations governing real estate lending. Demonstrated organizational skills. Strong written and verbal communications skills. Demonstrated teamwork and customer service skills. Proven computer skills. Basic sales technique skills. Strong desire to excel in a competitive environment. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Sr CRA Specialist At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cleveland, Ohio 44119 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Leading Internal and External Sales and Partnership meetings + Assist CRA MLO colleagues with General Loan Support and Business Development + Membership in real estate trade association and or nonprofit partners board or committee involvement + Maintain and grow internal relationships with Membership Advantage, Community Economic Development team, Business Resource Groups and Financial Center One Bank Teams + Develop and maintain CRA prospects & referral contacts (realtors, builders, professional and personal contacts). + Act as peer mentor Newly Hired CRA MLO + Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. + Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. + Conduct and coordinate homebuyer-training seminars for CRA potential applicants. + Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans. + Follow defined protocol for escalation of exceptions. + Take applicant applications by completing Fannie Mae form 1003 on the laptop. + Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS. + Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management. + Manage pipelines for all originated loans through closing and complete required management reports. + Communicate with applicants and/or referral sources by providing timely updates and progress reports. + Maintain high levels of customer service while managing each applicant*s and support staff*s expectations. + Attend and participate in all Consumer Lending meetings as required by management. + This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). MINIMUM KNOWLEDGE AND SKILLS REQUIRED: + High school diploma or equivalent mandatory. Four-year college degree preferred. + Knowledge of conventional and/or government lending guidelines. + Knowledge of residential mortgage processing, underwriting, and closing procedures. + Knowledge of federal lending regulations governing real estate lending. + Demonstrated organizational skills. + Strong written and verbal communications skills. + Demonstrated teamwork and customer service skills. + Proven computer skills. + Basic sales technique skills. + Strong desire to excel in a competitive environment. + This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Sr CRA Specialist At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cleveland, Ohio 44119 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

The Treasury Management Service Specialist II provides support to the Treasury Management Commercial Real Estate/CIC Segment. Prioritizes complex onboarding's and ensures they are completed on time with minimal impact to the customer. Serves as a mentor for new colleagues to learn the TM onboarding process. Prioritizes complex service issues and ensures they are completed on time with recognized accepted resolution by the customer. Responsible for identifying, researching, analyzing and resolving complex problems with regard to TM onboardings and services. Identifies possible cross sell opportunities and enters them in appropriate tracking system for the sales colleague. Responsible for focus and awareness of identifying, assessing and managing risk and adhering to policy and procedure acknowledgements. Duties & Responsibilities: * Provides an advanced level of product and service support to the assigned Treasury Management segment(s). * Responsible for identifying, researching, analyzing and resolving complex problems with regard to the servicing of customers. * Prioritizes service issues and ensures they are completed on time and with a recognized / accepted resolution by the customer. * May perform training or education for customer on specific products. * Acts as internal resource for inquiries. * May recommend process improvements and efficiencies for product and service workflows. * Research, consultation and/or resolution, and policy or procedure interpretation for other internal departments. * Acts as mentor to less experienced Treasury Management Customers Service Specialists. * Performs other duties as assigned. Basic Qualifications: * High School Diploma * 3 or more years of Treasury Management experience; preferably in Commercial Real Estate/CIC Preferred Qualifications: * Basic to intermediate knowledge of Microsoft Office applications * Ability to work in a team environment, resolve problems independently, inform management of all issues and work with a sense of urgency while maintaining close attention to detail * Understanding of TM products and services, or commercial banking #LI-Hybrid Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $27.40 - $54.33 Hourly The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

The National Advice Center (NAC) Service Specialist II serves support specialist for Huntington Financial Advisors working with the clients, advisors, and leadership team within the National Advice Center. This position provides service for existing HFA clients with their current investment relationship, proactively calls NAC clients, sets appointments with NAC Financial Advisors, and supports NAC Financial Advisors service needs. This is accomplished through inbound and proactive outbound phone-based client interactions. Duties and Responsibilities: Provide prompt, courteous, and accurate servicing through phone-based client interactions. Deliver an engaging client experience to effectively take care of our client's financial and service needs. Will assist with client directed orders for equities, fixed income and other approved market products. Able to service and troubleshoot the client's digital experience with the firm's online financial planning tools and functionality. Responsible for personal referral goals and client service objectives through inbound and outbound telephone interactions with existing National Advice Center (NAC) clients. High level of proactive outreach to existing NAC client book of business to find opportunities to deepen current wallet share with Huntington Financial Advisors (HFA) and Huntington Bank. Responsible for business development through partnering with NAC Financial Advisor colleagues through referrals to this team. Assists NAC Financial Advisors by processing and maintaining documentation for account servicing or onboarding, resolving discrepancies, and meeting preparation. Ensures adherence to all firm and industry regulations, policies, procedures, and record management requirements. Completes all assigned firm and regulatory training and continuing education by required deadlines. Maintains current knowledge of all available investment and insurance solutions. Perform other duties as assigned. Basic Qualifications: High School Diploma or equivalent 1+ years of related experience in investment industry with a focus on service/sales. FINRA Series 6 and 63 State Health and Life, Series 7 and Series 66 or 63/65 required to be obtained within 120 days of hire Preferred Qualifications: Bachelor's Degree 2-3 years of experience in an investments area Experience developing and leveraging relationships with internal partners remotely and/or over the phone Ability to effectively communicate with a wide range of prospects and clients, attention to detail in paperwork and commitment to excellence in service and follow up State Health and Life, Series 7, and Series 66 or 63/65 Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

The Treasury Management Service Specialist for Specialized Products has a pivotal role, providing direct support for clients, sales partners, and technical contacts working with specialized products including, but not limited to eBill Present & Pay, Integrated Receivables, and Print & Mail. This role involves ownership of product implementation tasks, establishing goals and milestones throughout specialized product implementations, and tracking progress. The specialist is responsible for servicing and research related to specialized products, identifying and prioritizing issue resolution, and ensuring adherence to timelines and achievement of milestones through a disciplined approach to implementation, service, research, and issue resolution. Key Responsibilities: * Client Relationship Management: * Develop and manage strong relationships with clients utilizing Huntington's Specialized Product solutions, offering ongoing support to ensure evolving needs are met. * Take ownership of service and research inquiries, troubleshoot issues, and resolve any concerns related to the Specialized Products supported. * Identify and engage key partners such as TM product partners, vendors, TM Sales, TM Service, and other technical contacts to resolve issues and provide thought-based solutions. * Communicate proactively with a solution-focused approach to ensure transparency, foster collaboration, and keep stakeholders consistently informed on progress, challenges, and resolution plans. * Compliance & Risk Management: * Ensure that all treasury and cash management processes adhere to the bank's compliance policies, as well as federal and state regulations governing the services supported. * Follow established risk guidelines and ensure a timely resolution to mitigate any customer complaint. * Proactively escalate issues requiring senior management engagement to ensure swift resolution. * Reporting & Analysis: * Create and monitor performance reports. * Leverage insights from these reports to address customer and partner needs effectively and identify opportunities for process improvements. * Cross Department Collaboration: * Collaborate with internal departments, such as Product, Sales, Service & Onboarding, Technical Support, and Operations to address client needs and ensure that service delivery aligns with organizational standards. * Facilitate client meetings to review project status, address questions, and confirm project alignment with client goals. * Overall TM Product & Technology Knowledge: * Maintain up-to-date knowledge on products, services, departmental systems and related technology, policies, and procedures. * Documentation & Communication: * Demonstrate excellent verbal and written communication skills across all levels of the organization. * Continuous Improvement & Process Optimization: * Identify opportunities to enhance onboarding processes and improve client experience. * Assist in modifying training materials, procedural documentation, and process guides to support ongoing improvement. Basic Qualifications: * High School Diploma * 3 or more years of Treasury Management experience Preferred Qualifications: * Strong alignment to Huntington's core values: Can-Do Attitude, Service Heart, and Forward Thinking. * Ability to quickly develop a deep understanding of Huntington's Treasury Management product suite. * Exceptional collaboration skills with the ability to engage cross-functional teams and external partners to drive results. * Demonstrated expertise in onboarding and implementing commercial treasury products, including both technical components and client-facing execution. * Proven Treasury Management background with experience driving complex implementations and delivering results under demanding timelines. * Excellent written and verbal communication skills, including professional grammar and demeanor. * Skilled communicator capable of providing clear, concise direction, resolving challenges, and proactively escalating issues when needed. * Proficiency in Microsoft Office Suite. #LI-Hybrid Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

The Treasury Management Service Specialist for Specialized Products has a pivotal role, providing direct support for clients, sales partners, and technical contacts working with specialized products including, but not limited to eBill Present & Pay, Integrated Receivables, and Print & Mail. This role involves ownership of product implementation tasks, establishing goals and milestones throughout specialized product implementations, and tracking progress. The specialist is responsible for servicing and research related to specialized products, identifying and prioritizing issue resolution, and ensuring adherence to timelines and achievement of milestones through a disciplined approach to implementation, service, research, and issue resolution. Key Responsibilities: + Client Relationship Management: + Develop and manage strong relationships with clients utilizing Huntington's Specialized Product solutions, offering ongoing support to ensure evolving needs are met. + Take ownership of service and research inquiries, troubleshoot issues, and resolve any concerns related to the Specialized Products supported. + Identify and engage key partners such as TM product partners, vendors, TM Sales, TM Service, and other technical contacts to resolve issues and provide thought-based solutions. + Communicate proactively with a solution-focused approach to ensure transparency, foster collaboration, and keep stakeholders consistently informed on progress, challenges, and resolution plans. + Compliance & Risk Management: + Ensure that all treasury and cash management processes adhere to the bank's compliance policies, as well as federal and state regulations governing the services supported. + Follow established risk guidelines and ensure a timely resolution to mitigate any customer complaint. + Proactively escalate issues requiring senior management engagement to ensure swift resolution. + Reporting & Analysis: + Create and monitor performance reports. + Leverage insights from these reports to address customer and partner needs effectively and identify opportunities for process improvements. + Cross Department Collaboration: + Collaborate with internal departments, such as Product, Sales, Service & Onboarding, Technical Support, and Operations to address client needs and ensure that service delivery aligns with organizational standards. + Facilitate client meetings to review project status, address questions, and confirm project alignment with client goals. + Overall TM Product & Technology Knowledge: + Maintain up-to-date knowledge on products, services, departmental systems and related technology, policies, and procedures. + Documentation & Communication: + Demonstrate excellent verbal and written communication skills across all levels of the organization. + Continuous Improvement & Process Optimization: + Identify opportunities to enhance onboarding processes and improve client experience. + Assist in modifying training materials, procedural documentation, and process guides to support ongoing improvement. Basic Qualifications: + High School Diploma + 3 or more years of Treasury Management experience Preferred Qualifications: + Strong alignment to Huntington's core values: Can-Do Attitude, Service Heart, and Forward Thinking. + Ability to quickly develop a deep understanding of Huntington's Treasury Management product suite. + Exceptional collaboration skills with the ability to engage cross-functional teams and external partners to drive results. + Demonstrated expertise in onboarding and implementing commercial treasury products, including both technical components and client-facing execution. + Proven Treasury Management background with experience driving complex implementations and delivering results under demanding timelines. + Excellent written and verbal communication skills, including professional grammar and demeanor. + Skilled communicator capable of providing clear, concise direction, resolving challenges, and proactively escalating issues when needed. + Proficiency in Microsoft Office Suite. #LI-Hybrid Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

The Treasury Management Service Specialist II provides support to the Treasury Management Commercial Real Estate/CIC Segment. Prioritizes complex onboarding's and ensures they are completed on time with minimal impact to the customer. Serves as a mentor for new colleagues to learn the TM onboarding process. Prioritizes complex service issues and ensures they are completed on time with recognized accepted resolution by the customer. Responsible for identifying, researching, analyzing and resolving complex problems with regard to TM onboardings and services. Identifies possible cross sell opportunities and enters them in appropriate tracking system for the sales colleague. Responsible for focus and awareness of identifying, assessing and managing risk and adhering to policy and procedure acknowledgements. Duties & Responsibilities: * Provides an advanced level of product and service support to the assigned Treasury Management segment(s). * Responsible for identifying, researching, analyzing and resolving complex problems with regard to the servicing of customers. * Prioritizes service issues and ensures they are completed on time and with a recognized / accepted resolution by the customer. * May perform training or education for customer on specific products. * Acts as internal resource for inquiries. * May recommend process improvements and efficiencies for product and service workflows. * Research, consultation and/or resolution, and policy or procedure interpretation for other internal departments. * Acts as mentor to less experienced Treasury Management Customers Service Specialists. * Performs other duties as assigned. Basic Qualifications: * High School Diploma * 3 or more years of Treasury Management experience; preferably in Commercial Real Estate/CIC Preferred Qualifications: * Basic to intermediate knowledge of Microsoft Office applications * Ability to work in a team environment, resolve problems independently, inform management of all issues and work with a sense of urgency while maintaining close attention to detail * Understanding of TM products and services, or commercial banking #LI-Hybrid Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $27.40 - $54.33 Hourly The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Responsible for conducting Quality Programs, including Call Monitoring, interaction with operational/Vendor management, and process improvement for the supported.. departments/vendors. Supports the management of vendor on-boarding, measurement, and recertification. Develops and maintains reporting that validates vendor performance alignment with the stated guidelines and controls as outlined in contractual terms. Works in conjunction with impacted parties to resolve projects or performance issues and ensures solution requirements are met. Transforms data into business intelligence by developing and presenting information and insights to stakeholders. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types ESSENTIAL DUTIES AND RESPONSIBILITIES: * Performs call monitors for vendors. * Supports development of monitoring plans for critical vendors, and review monitoring plans for all other vendors. * Gathers, analyzes, aggregates, and reports on risk data to develop solutions to analytical, implementation, and/or execution issues. * Prepares status reports and presentations to keep all levels of management and internal partners abreast of key milestones, alternatives, and potential risks. * Provides analytics for Internal Working Groups for critical vendors, periodic business reviews quarterly business reviews, and monthly performance meetings. * In conjunction with the Vendor Relationship Manager, proactively identifies, manages, and communicates issues and risks, escalating as appropriate through management. * Participates in contract renewals in partnership with Sourcing and LOB to ensure that contractual terms are in alignment with the needs of the business. * Successfully executes reporting and analytics and analyzes data to make proactive recommendations/solutions to drive and enhance vendor/departmental performance. * Documents, evaluates, and improves design of reports and processes to ensure that analytical tools evolve as the business changes and escalates problems of a more complex nature to upper-level management for resolution. * Develops trend analyses and other quantitative reports to determine business trends and partners with leaders to further analyze data and develop recommendations for improvement. * Business intelligence (i.e. key performance indicators, executive dashboards, reporting, etc.). * Establishes, fosters and maintains working relationships with peers and management within Bancorp, lines of business, Affiliate partners, Vendors and other key stakeholders. * Maintains, updates and creates quality processes and procedures documents as needed. * Partners with Quality Manager to build business relationships with Risk Management and external Vendors to perform call monitors, including participating in vendor calibration sessions. * Participates in activities that ensure calibration of the quality monitoring program. * Works with offshore personnel on issues and dispute resolutions and provides training to offshore personnel as needed. SUPERVISORY RESPONSIBILITIES: Provides guidance to less experienced or offshore staff, but no direct supervisory responsibilities MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * High School Diploma or equivalent required. Bachelor's Degree or equivalent experience preferred. * Minimum of 5 years Call Center or related business experience required. * Must be analytical and possess ability to interpret and apply policies and regulations across a complex business. * Excellent written and verbal skills. * Ability and willingness to share product knowledge with co-workers. * Strong presentation skills and the ability to present data to all levels of the organization. * Excellent attention to detail. * Strong customer service skills. * Must identify opportunities and take action to build trusting strategic internal and external relationships and networks. * Previous PC experience required, including Word, Excel, and PowerPoint. * Ability to handle multiple tasks. * Must be self-motivated and have an ability to work with minimal supervision. * Commitment to teamwork and be approachable, collaborative, and have the ability to influence others through interpersonal skills, thrive in a fast-paced environment and be comfortable quickly shifting priorities on short notice. * Commitment to quality work both personally and through the performance of the team. #LI-EG1 Vendor Quality Specialist At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

About Provide: Powered by Fifth Third Bank, Provide is on a mission to financially empower healthcare providers with great people and innovative technology. As a leader in tech-enabled financial services for aspiring and established healthcare practice owners, Provide offers an unmatched combination of industry expertise, personalized service, and customized financial products - enabling providers to achieve their ownership dreams, realize financial independence, and improve the industry's standard of care. Founded in a one-bedroom San Francisco apartment in 2013, Provide was acquired by Fifth Third in 2021 and in 2023 was named one of Fast Company 's Most Innovative Companies. Our team is growing: Provide's Closing team is looking for a bold, compassionate, and focused closing operations specialist to complete internal tasks when a customer accepts an offer of financing and the transaction is advanced to closing. In this role, you will focus on reviewing and validating complex documents with minimal oversight and providing accurate, clear, and concise information to enable a superior lending experience for external customers. As a Provide and Fifth Third Bank team member, you will be responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. You will be accountable for always doing the right thing for customers and colleagues and ensuring that actions and behaviors drive a positive customer experience. While operating within the risk appetites of Provide and Fifth Third Bank, you will be expected to achieve results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. A day in the life: Review all credit conditions on accepted offers for financing and ensure the customer's dashboard is properly configured to collect all required closing conditions Contact vendors to collect bids for required real estate diligence reports for CRE loans, engage vendors selected to perform diligence, and complete engagement letters and questionnaires Facilitate the collection of all reports, and transmit the same to the assigned closing officer Engage third-party vendors for requirements Take ownership of loan file diligence and vetting of documents submitted by customers for accuracy, completeness, and compliance with requirements and guidelines Review and establish policies and procedures to increase the efficiency of the closing process Educate and mentor closing officers on configuration requirements Assist with departmental projects and other duties as assigned Our newest teammate will have: Bachelor's degree or equivalent work experience At least three years of related experience Knowledge of lending guidelines and underwriting and closing procedures Ability to identify actionable items while reviewing detailed and complex documents Excellent written and verbal communication skills Demonstrated organization and prioritization skills Proficiency in Microsoft Office applications Ability to analyze policies, procedures, and guidelines in a way that maximizes productivity while adhering to risk guidelines Demonstrated teamwork, collaboration, and customer service skills Bonus points for: Prior experience in closing, sales, finance, or commercial real estate Experience in practice finance or construction project management CRM software and/or pipeline management experience #LI-EC1 Closing Operations Specialist, Small BusinessTotal Base Pay Range 48,100.00 - 96,200.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Virtual, Ohio 00000 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Huntington Bank is seeking a Business Continuity Specialist to join our Enterprise Resilience team. The Specialist assists in developing, implementing, and maintaining strategies and provides input to standards, processes, and procedures for ensuring continuity of its critical business functions. The incumbent participates in risk management analysis and assists with the creation of business continuity and disaster recovery plans. Works with business representatives and technology teams to develop and support testing processes to validate recovery plans and the overall resilience capabilities of the organization. Manages a repository of business continuity, disaster recovery, and resilience material including plans and documentation that will be accessible in the event of service interruption or disaster. Duties and Responsibilities Collaborate with business and technology teams to develop business continuity strategies for critical business functions to achieve resilience in accordance with FFIEC guidelines. Consult and provide guidance to business owners and technology teams to align current and future recovery strategies with enterprise resilience controls and standards. Collaborate and consult with business and technology teams on development of business continuity plans, technical recovery plans and other enterprise resilience documentation. Review and evaluate plans against standards for quality, provide feedback for operational improvement and alignment with standards. Participate in the development and review of standards and recommendations for policies to meet FFIEC guidelines and enterprise resilience objectives. Participate in the development and delivery of awareness and training programs (including online training content) to staff on business continuity, technology recovery, and enterprise resilience topics. Support annual business continuity and technology recovery testing and test documentation. Collaborate with business partners and IT on the annual business impact analysis (BIA) process and risk analysis. This role has an on call component and will potentially require colleague to participate in a 7/24/365 on-call or shift rotation(s) which could include occasional working weekends, off hours, and holidays Required Qualifications + High School Diploma or equivalent + 2 or more years experience in resilience, and/or experience with Business Continuity, Disaster Recovery, and Resilience Programs. + Experience with business resumption technologies, processes, and practices. Preferred Qualifications + Bachelor's degree in a technical or operational field + Ability to work under stressful conditions, such as tight time deadlines and business related crises. + Ability to negotiate win-win agreements with stakeholders in complex situations. + Agile project management knowledge and experience. + Certification as an Associate Business Continuity Planner (ABCP) or Certificate of the Business Continuity Institute (CBCI). Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: 57,000.00 - 113,000.00 Annual The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Huntington Bank is seeking a Business Continuity Specialist to join our Enterprise Resilience team. The Specialist assists in developing, implementing, and maintaining strategies and provides input to standards, processes, and procedures for ensuring continuity of its critical business functions. The incumbent participates in risk management analysis and assists with the creation of business continuity and disaster recovery plans. Works with business representatives and technology teams to develop and support testing processes to validate recovery plans and the overall resilience capabilities of the organization. Manages a repository of business continuity, disaster recovery, and resilience material including plans and documentation that will be accessible in the event of service interruption or disaster. Duties and Responsibilities Collaborate with business and technology teams to develop business continuity strategies for critical business functions to achieve resilience in accordance with FFIEC guidelines. Consult and provide guidance to business owners and technology teams to align current and future recovery strategies with enterprise resilience controls and standards. Collaborate and consult with business and technology teams on development of business continuity plans, technical recovery plans and other enterprise resilience documentation. Review and evaluate plans against standards for quality, provide feedback for operational improvement and alignment with standards. Participate in the development and review of standards and recommendations for policies to meet FFIEC guidelines and enterprise resilience objectives. Participate in the development and delivery of awareness and training programs (including online training content) to staff on business continuity, technology recovery, and enterprise resilience topics. Support annual business continuity and technology recovery testing and test documentation. Collaborate with business partners and IT on the annual business impact analysis (BIA) process and risk analysis. This role has an on call component and will potentially require colleague to participate in a 7/24/365 on-call or shift rotation(s) which could include occasional working weekends, off hours, and holidays Required Qualifications High School Diploma or equivalent 2 or more years experience in resilience, and/or experience with Business Continuity, Disaster Recovery, and Resilience Programs. Experience with business resumption technologies, processes, and practices. Preferred Qualifications Bachelor's degree in a technical or operational field Ability to work under stressful conditions, such as tight time deadlines and business related crises. Ability to negotiate win-win agreements with stakeholders in complex situations. Agile project management knowledge and experience. Certification as an Associate Business Continuity Planner (ABCP) or Certificate of the Business Continuity Institute (CBCI). Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: 57,000.00 - 113,000.00 Annual The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Huntington Bank provides lockbox services for commercial and consumer customers. Lockbox services entail the collection and processing of our customers inbound Accounts Receivable payments/deposits. Under direct supervision, the colleagues perform a variety of assignments. Duties & Responsibilities: Operate mail opening/sorting equipment (manual and automated) Batch & deposit creation Data Entry (alpha/numeric) is highly preferred Operate Imaging Equipment Combining and Mailing Customer Info Assists in all functions for completing customer deposits within the customer Service Level Agreement's Standing and sorting mail by zip+4 Performs other duties as assigned. This is an in office position located at 295 Huntington Circle Akron, Ohio Hours will be Sat thru Tue 7AM - 5:30PM Basic Qualifications: High School Diploma required 1 or more years' customer service experience Preferred Qualifications: Bank Operations experience preferred Must work extended hours as needed during peak processing periods Basic to intermediate knowledge of Microsoft Office applications. Ability to work in a team environment, resolve problems independently, inform management of all issues regarding the lockbox processing, and work with a sense urgency while maintaining close attention to detail. Lockbox or check processing experience preferred but not required Bank operations, bookkeeping, Item Processing and or alpha numeric data entry experience a plus Candidate must be willing to work a variety of tasks and operate several types of Mail Extraction and Check Sorting equipment. In a production environment, hours can be longer than the scheduled shift and the candidate may be required to work additional hours over the scheduled shift. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

The Private Bank Service Specialist II is responsible for the day-to-day activities and interaction between the client and Huntington Bank in terms of establishment of documentation, maintenance, and servicing of the relationship. Partners with one or more Wealth Advisors to support the sales process and deliver exceptional service to high-net worth clients. The Service Specialist II is also responsible for maintaining a detailed level of knowledge of products and services to provide Service Excellence for our clients. The Service Specialist II will maintain focus and awareness of identifying, assessing, and managing risk and adhering to policies and procedures. Service coverage for multiple practices (Private Banking, Trust, & Investment Management). Duties & Responsibilities: Responsible for the day-to-day activities and interaction between the client and Huntington in terms of establishment, documentation, maintenance and servicing of the relationship, including but not limited to personal and business deposit accounts, wealth & investment management accounts and services, consumer lending and mortgages. Works directly with the client and/or Wealth Advisor to obtain related applicant and financial information or other documentation needed for new accounts or loans and servicing requests. Services customers by providing detailed information on specific accounts and building rapport. Responsible for identifying, researching, analyzing and resolving complex problems with accounts. Responsible for identifying, researching, analyzing and resolving complex problems with accounts. Responsible for proactive outreach to clients on a monthly basis and participation in Calling Days. Performs other duties as assigned. Basic Qualifications: High School Diploma 2 years customer service experience in banking or Wealth & Investment Financial Services experience Required when supporting Wealth Advisor Role: Microsoft suite proficient Notary Public Preferred Qualifications: Bachelor's degree Strong Interpersonal skills Excellent Customer Service, highly motivated, focused and goal oriented. Strong organizational skills with attention to detail, planning and follow-up. Strong written and verbal communication skills, including professional grammar and demeanor. Ability to work in fast paced environment with strict deadlines. Is able to work independently. Administrative experience with financial services industry. Strong knowledge of Huntington applications Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.