Operations Specialist jobs at Huntington National Bank

The Treasury Management Service Specialist II provides support to the Treasury Management Commercial Specialty and Government Segment. Prioritizes complex onboarding's and ensures they are completed on time with minimal impact to the customer. Serves as a mentor for new colleagues to learn the TM onboarding process. Prioritizes complex service issues and ensures they are completed on time with recognized accepted resolution by the customer. Responsible for identifying, researching, analyzing and resolving complex problems with regard to TM onboardings and services. Identifies possible cross sell opportunities and enters them in appropriate tracking system for the sales colleague. Responsible for focus and awareness of identifying, assessing and managing risk and adhering to policy and procedure acknowledgements.Duties & Responsibilities: + Provides an advanced level of product and service support to the Treasury Management segment, specifically National Settlement Team + Responsible for identifying, researching, analyzing and resolving complex problems with regard to the servicing of customers. + Prioritizes service issues and ensures they are completed on time and with a recognized / accepted resolution by the customer. + May perform training or education for customer on specific products. + Acts as internal resource for inquiries. + May recommend process improvements and efficiencies for product and service workflows. + Research, consultation and/or resolution, and policy or procedure interpretation for other internal departments. + Acts as mentor to less experienced Treasury Management Customers Service Specialists. + Performs other duties as assigned. Basic Qualifications: + High School Diploma + 3 or more years of Treasury Management experience Preferred Qualifications: + Basic to intermediate knowledge of Microsoft Office applications + Ability to work in a team environment, resolve problems independently, inform management of all issues and work with a sense of urgency while maintaining close attention to detail + Understanding of TM products and services, or commercial banking #LI-Hybrid Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Applications Accepted Through: 12/26/2025 Huntington expects to accept applications through at least the date above, and may continue to accept applications until the position is filled. Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $30.29-$59.62 Hourly The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

at our Tiedeman Road location in Brooklyn Ohio Hours: M-F, 8-4:30, or until work is completed. Job Brief Under limited supervision, the Senior Specialist is primarily focused on execution of complex processing, operational and/or administrative work following defined and sometimes undefined procedures. The Senior Specialist is responsible for following established guidelines to identify and resolve problems, escalating issues as needed, and contributing to work flow or process change and redesign. Individuals in this position should form a strong understanding of the specific product or process they are working with. Essential job duties * This role covers a combination of staff within the areas of credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto finance and cover a broad range of responsibilities and duties * With little to no instruction, administers complex procedures, analysis, tasks and reporting for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process * Reviews and ensures proper documentation or procedures are used for complex activities and also checks the work of less experienced employees * Identifies and resolves complex issues that do not have established guidelines. May provide service in relation complex billing inquiries, service requests, suggestions and complaints from customers * Uses independence of thought to solve complex problems and should be seen as an expert by others. * Recommends and implements programs to solve complex issues, contributes to work flow or process change and redesign, and forms a strong understanding of the specific product or process * Accountable for complex reporting and analysis requests * Organizes, records, process, services the production of various activities of the team. * Is fully proficient in duties and works under limited to no supervision * Seen as a subject matter expert across the line of business and delivers subject-matter expertise to customers and lower level employees. * Other duties as assigned Required and/or Preferred Qualifications * 3+ years of experience with a strong knowledge of the business. * High School Diploma or equivalent work experience required. College degree preferred * Works well with others in a fully developed team environment * Open minded and adaptable to new ideas in a changing environment * Exceptional attention to detail. * Ability to work under pressure and meet deadlines * Proficient in Microsoft Office applications * Proficient in 10-Key, able to perform with a high degree of speed and accuracy. * Proven ability to handle monetary/ processing functions independently * Proven ability to handle high transaction volumes accurately and meet production goals * Proven excellent verbal/written communication and interpersonal skills * Excellent judgement and decision making skills, demonstrated leadership skills * Strong analytical, research and problem resolution skills * Comfortable navigating multiple computer systems and applications making connections and utilizing resources to draw conclusions, solve complex challenges * Advanced knowledge of banking policies, procedures, government regulations * Ability to perform complex scheduled and non-scheduled maintenance functions * Excellent customer service skills and proven ability to handle most customer service inquires and diffuse difficult customer situations independently * Trains and assists in training new staff * Ability to work with limited to no supervision in decision making Job Specific Skills Researches and resolves complex client outages/differences with minimal or no assistance, communicates appropriately with clients, effective use of telephone and written communication skills. Provides quality service, is available to resolve complex problems via face to face, phone, answers questions via Service Request Tracking System (SRTS) , telephone, fax, mail, for all internal/external Lockbox clients. Strengthens the client's relationship with Key by cross selling and referring new business sales opportunities to the appropriate areas. Appropriately escalates client issues as necessary with minimum impact to the client. Proactively follows up with client to ensure servicing requests have been resolved to their satisfaction. Ensures all inquiries, service requests and resolutions are documented in SRTS / Total Customer Service (TCS). Manages Client Service Order (CSO) and SRTS queues: researches, resolves, and closes SRTS requests within standard service levels, keeping leader updated and informed of important issues, sets up new lockboxes. Maintains a comprehensive technical and working knowledge of all systems utilized by lockbox. Maintains organizational and time management skills. Meets or exceeds established individual goals COMPENSATION AND BENEFITS This position is eligible to earn a base hourly rate in the range of $20.19 - $30.77 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 12/20/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.

Training: Will take place for the first 2-3 weeks and will require 4 days in office Hours: Monday-Friday 8:00am-5:00pm Job Status: Full-Time Mobile: 2 days in office and 3 days WFH ABOUT THE JOB (JOB BRIEF) The Mutual Funds Receipts & Distributions Senior Specialist helps manage the movement of mutual fund investments in, out, and between accounts at Key Bank. These accounts are part of Key Private Bank and Investment Advisory services. This job includes: Receiving mutual fund assets: Take action when new accounts are opened, making sure Mutual Fund assets are accurately receipted into trust accounts. Sending out mutual fund assets: Take action to send out Mutual Fund assets to contra firms and update the account records accordingly. Handling transfers between accounts: Take action to move Mutual Fund assets between trust accounts. Tracking and adjusting investment details: Ensure transactions and cost basis are recorded accurately for tax purposes. Communicating with other teams: Work closely with other operational teams and Line of Business partners on the status of incoming, outgoing, and internal transfers. You will need to have or develop an understanding of how mutual funds work and follow instructions from trust officers and analysts to make sure everything is done correctly and on time. PRIMARY JOB FUNCTIONS Review and Organize Incoming Assets Examine financial documentation to identify mutual funds involved in the transfer and assess their value. Ensure all instructions are complete and determine the most effective method for asset transfer. Process Outgoing Transfers Execute instructions from internal teams to transfer mutual fund assets to other accounts. Utilize automated systems when available and perform manual updates to records as necessary. Fix Issues and Communicate Clearly Investigate and address discrepancies such as rejected transactions or account balance variances. Coordinate with relevant parties to resolve issues and recommend corrective actions. Process Different Types of Transactions Perform tasks including asset receipt, distribution processing, inter-account transfers, tax record updates, gift processing, and cost basis adjustments in accordance with established company procedures, regulations and timelines. Prepare Professional Communications Communicate clearly and professionally with coworkers and outside companies, whether by email or phone. Build Relationships Get to know the other companies and people involved in these transactions. Stay Organized and Meet Deadlines Prioritize tasks based on urgency and importance, and make sure everything is done accurately and on time. Help Improve the Process Join team projects to make things more efficient, suggest improvements, and help update written procedures. Check Others' Work Review coworkers' files to ensure quality and accuracy. Test System Updates Participate in testing new operational features before they're officially released. REQUIRED QUALIFICATIONS Exceptional verbal and written communication skills, with the ability to convey information clearly and professionally. Experience working in an operations environment. Strong attention to detail and commitment to accuracy. Self-motivated with the ability to work independently and manage tasks with minimal supervision. Demonstrated success in collaborative, team-oriented environments. Proven ability to identify and resolve problems effectively. Excellent organizational and time management skills. Skilled in managing multiple priorities and meeting deadlines in a fast-paced setting. Quick learner with the ability to grasp complex processes and systems. Strong peer leadership and mentoring capabilities. Consistent demonstration of Key's core values in daily work. PREFERRED QUALIFICATIONS Knowledge of Key systems: Global Plus, Global Office, Fidelity Wealthscape Four-year degree in Business or Finance Experience in Mutual Fund Operations Experience in Trust Operations COMPENSATION AND BENEFITS This position is eligible to earn a base hourly rate in the range of $20.19 - $30.77 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation subject to individual and company performance. This position is eligible to earn a base hourly rate in the range of $21 to $23.50 per hour depending on location and job-related factors such as level of experience. Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 12/30/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.

at our Tiedeman Road location in Brooklyn Ohio Hours: M-F, 8-4:30, or until work is completed. Job Brief Under limited supervision, the Senior Specialist is primarily focused on execution of complex processing, operational and/or administrative work following defined and sometimes undefined procedures. The Senior Specialist is responsible for following established guidelines to identify and resolve problems, escalating issues as needed, and contributing to work flow or process change and redesign. Individuals in this position should form a strong understanding of the specific product or process they are working with. Essential job duties •This role covers a combination of staff within the areas of credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto finance and cover a broad range of responsibilities and duties •With little to no instruction, administers complex procedures, analysis, tasks and reporting for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process •Reviews and ensures proper documentation or procedures are used for complex activities and also checks the work of less experienced employees •Identifies and resolves complex issues that do not have established guidelines. May provide service in relation complex billing inquiries, service requests, suggestions and complaints from customers •Uses independence of thought to solve complex problems and should be seen as an expert by others. •Recommends and implements programs to solve complex issues, contributes to work flow or process change and redesign, and forms a strong understanding of the specific product or process •Accountable for complex reporting and analysis requests •Organizes, records, process, services the production of various activities of the team. •Is fully proficient in duties and works under limited to no supervision •Seen as a subject matter expert across the line of business and delivers subject-matter expertise to customers and lower level employees. •Other duties as assigned Required and/or Preferred Qualifications •3+ years of experience with a strong knowledge of the business. •High School Diploma or equivalent work experience required. College degree preferred •Works well with others in a fully developed team environment •Open minded and adaptable to new ideas in a changing environment •Exceptional attention to detail. •Ability to work under pressure and meet deadlines •Proficient in Microsoft Office applications •Proficient in 10-Key, able to perform with a high degree of speed and accuracy. •Proven ability to handle monetary/ processing functions independently •Proven ability to handle high transaction volumes accurately and meet production goals •Proven excellent verbal/written communication and interpersonal skills •Excellent judgement and decision making skills, demonstrated leadership skills •Strong analytical, research and problem resolution skills •Comfortable navigating multiple computer systems and applications making connections and utilizing resources to draw conclusions, solve complex challenges •Advanced knowledge of banking policies, procedures, government regulations •Ability to perform complex scheduled and non-scheduled maintenance functions •Excellent customer service skills and proven ability to handle most customer service inquires and diffuse difficult customer situations independently •Trains and assists in training new staff •Ability to work with limited to no supervision in decision making Job Specific Skills Researches and resolves complex client outages/differences with minimal or no assistance, communicates appropriately with clients, effective use of telephone and written communication skills. Provides quality service, is available to resolve complex problems via face to face, phone, answers questions via Service Request Tracking System (SRTS) , telephone, fax, mail, for all internal/external Lockbox clients. Strengthens the client's relationship with Key by cross selling and referring new business sales opportunities to the appropriate areas. Appropriately escalates client issues as necessary with minimum impact to the client. Proactively follows up with client to ensure servicing requests have been resolved to their satisfaction. Ensures all inquiries, service requests and resolutions are documented in SRTS / Total Customer Service (TCS). Manages Client Service Order (CSO) and SRTS queues: researches, resolves, and closes SRTS requests within standard service levels, keeping leader updated and informed of important issues, sets up new lockboxes. Maintains a comprehensive technical and working knowledge of all systems utilized by lockbox. Maintains organizational and time management skills. Meets or exceeds established individual goals COMPENSATION AND BENEFITS This position is eligible to earn a base hourly rate in the range of $20.19 - $30.77 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Job Posting Expiration Date: 12/20/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.

The Treasury Management Service Specialist II provides support to the Treasury Management Commercial Specialty and Government Segment. Prioritizes complex onboarding's and ensures they are completed on time with minimal impact to the customer. Serves as a mentor for new colleagues to learn the TM onboarding process. Prioritizes complex service issues and ensures they are completed on time with recognized accepted resolution by the customer. Responsible for identifying, researching, analyzing and resolving complex problems with regard to TM onboardings and services. Identifies possible cross sell opportunities and enters them in appropriate tracking system for the sales colleague. Responsible for focus and awareness of identifying, assessing and managing risk and adhering to policy and procedure acknowledgements. Duties & Responsibilities: * Provides an advanced level of product and service support to the Treasury Management segment, specifically National Settlement Team * Responsible for identifying, researching, analyzing and resolving complex problems with regard to the servicing of customers. * Prioritizes service issues and ensures they are completed on time and with a recognized / accepted resolution by the customer. * May perform training or education for customer on specific products. * Acts as internal resource for inquiries. * May recommend process improvements and efficiencies for product and service workflows. * Research, consultation and/or resolution, and policy or procedure interpretation for other internal departments. * Acts as mentor to less experienced Treasury Management Customers Service Specialists. * Performs other duties as assigned. Basic Qualifications: * High School Diploma * 3 or more years of Treasury Management experience Preferred Qualifications: * Basic to intermediate knowledge of Microsoft Office applications * Ability to work in a team environment, resolve problems independently, inform management of all issues and work with a sense of urgency while maintaining close attention to detail * Understanding of TM products and services, or commercial banking #LI-Hybrid Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Applications Accepted Through: 12/26/2025 Huntington expects to accept applications through at least the date above, and may continue to accept applications until the position is filled. Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $30.29-$59.62 Hourly The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Leading Internal and External Sales and Partnership meetings Assist CRA MLO colleagues with General Loan Support and Business Development Membership in real estate trade association and or nonprofit partners board or committee involvement Maintain and grow internal relationships with Membership Advantage, Community Economic Development team, Business Resource Groups and Financial Center One Bank Teams Develop and maintain CRA prospects & referral contacts (realtors, builders, professional and personal contacts). Act as peer mentor Newly Hired CRA MLO Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. Conduct and coordinate homebuyer-training seminars for CRA potential applicants. Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans. Follow defined protocol for escalation of exceptions. Take applicant applications by completing Fannie Mae form 1003 on the laptop. Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS. Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management. Manage pipelines for all originated loans through closing and complete required management reports. Communicate with applicants and/or referral sources by providing timely updates and progress reports. Maintain high levels of customer service while managing each applicant*s and support staff*s expectations. Attend and participate in all Consumer Lending meetings as required by management. This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). MINIMUM KNOWLEDGE AND SKILLS REQUIRED: High school diploma or equivalent mandatory. Four-year college degree preferred. Knowledge of conventional and/or government lending guidelines. Knowledge of residential mortgage processing, underwriting, and closing procedures. Knowledge of federal lending regulations governing real estate lending. Demonstrated organizational skills. Strong written and verbal communications skills. Demonstrated teamwork and customer service skills. Proven computer skills. Basic sales technique skills. Strong desire to excel in a competitive environment. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Sr CRA Specialist At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cleveland, Ohio 44119 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for branch offices and outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross-selling objectives. Focuses on selling CRA products and services, targeting low to moderate-income individuals and areas, as well as non-profit organizations. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Leading Internal and External Sales and Partnership meetings + Assist CRA MLO colleagues with General Loan Support and Business Development + Membership in real estate trade association and or nonprofit partners board or committee involvement + Maintain and grow internal relationships with Membership Advantage, Community Economic Development team, Business Resource Groups and Financial Center One Bank Teams + Develop and maintain CRA prospects & referral contacts (realtors, builders, professional and personal contacts). + Act as peer mentor Newly Hired CRA MLO + Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. + Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines. + Conduct and coordinate homebuyer-training seminars for CRA potential applicants. + Handle employee loans and participate in appropriate Fifth Third-coordinated functions to promote employee loans. + Follow defined protocol for escalation of exceptions. + Take applicant applications by completing Fannie Mae form 1003 on the laptop. + Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses, and transmitting the loan to LOMAS. + Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management. + Manage pipelines for all originated loans through closing and complete required management reports. + Communicate with applicants and/or referral sources by providing timely updates and progress reports. + Maintain high levels of customer service while managing each applicant*s and support staff*s expectations. + Attend and participate in all Consumer Lending meetings as required by management. + This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). MINIMUM KNOWLEDGE AND SKILLS REQUIRED: + High school diploma or equivalent mandatory. Four-year college degree preferred. + Knowledge of conventional and/or government lending guidelines. + Knowledge of residential mortgage processing, underwriting, and closing procedures. + Knowledge of federal lending regulations governing real estate lending. + Demonstrated organizational skills. + Strong written and verbal communications skills. + Demonstrated teamwork and customer service skills. + Proven computer skills. + Basic sales technique skills. + Strong desire to excel in a competitive environment. + This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Sr CRA Specialist At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cleveland, Ohio 44119 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Under general supervision, responsible for all aspects of processing annuity business from start to finish. Will be responsible for processing and reviewing all documentation for annuity (fixed and variable) in a fast-paced environment. Must be able to handle large volume of policies and delivery requirements in a time sensitive manner. DUTIES & RESPONSIBILITIES: + Process annuity applications, review for missing paperwork/documents and verify processing requirements. + Ensure that all needed forms are submitted with the application and all processing guidelines are met in a timely manner. + Act as liaison between registered representatives and carriers for coordinating the application process, including all required documentation. + Follow-up on pending and open business. + Verify Agent licensing and appointments and process such licensing and appointment paperwork when needed. + Verify sufficient funding is in place prior to business submission. + btain and relay any necessary information and correspondence between the clients, vendors, and other services providers. + Communicate regularly with sales staff, management, vendors, and clients to be sure the highest possible quality of customer service is being provided for every individual. + Respond promptly and courteously to sales force. + ther duties as assigned. SUPERVISORY RESPONSIBILITIES: None MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + Insurance license & Series 7 preferred. + Insurance and financial service experience preferred. + Excellent customer service and communication skills required. Must be detail oriented and able to multi-task. + Prior experience with Finetre/AnnuityNet software would be beneficial. Annuity Processing Specialist At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Under general supervision, responsible for all aspects of processing annuity business from start to finish. Will be responsible for processing and reviewing all documentation for annuity (fixed and variable) in a fast-paced environment. Must be able to handle large volume of policies and delivery requirements in a time sensitive manner. DUTIES & RESPONSIBILITIES: Process annuity applications, review for missing paperwork/documents and verify processing requirements. Ensure that all needed forms are submitted with the application and all processing guidelines are met in a timely manner. Act as liaison between registered representatives and carriers for coordinating the application process, including all required documentation. Follow-up on pending and open business. Verify Agent licensing and appointments and process such licensing and appointment paperwork when needed. Verify sufficient funding is in place prior to business submission. btain and relay any necessary information and correspondence between the clients, vendors, and other services providers. Communicate regularly with sales staff, management, vendors, and clients to be sure the highest possible quality of customer service is being provided for every individual. Respond promptly and courteously to sales force. ther duties as assigned. SUPERVISORY RESPONSIBILITIES: None MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Insurance license & Series 7 preferred. Insurance and financial service experience preferred. Excellent customer service and communication skills required. Must be detail oriented and able to multi-task. Prior experience with Finetre/AnnuityNet software would be beneficial. Annuity Processing Specialist At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Funding-Boarding Specialist I is responsible for following Bank procedure and policy to board and provide initial funding of loans. The Funding-Boarding Specialist I is responsible for boarding a wide variety of loan and line products from simple to complex transactions in accordance with credit approvals and loan closing documents. The Funding-Boarding Specialist I will be responsible for meeting completeness, turn time and accuracy requirements as dictated by established service level agreements. Under close supervision and using established guidelines, process a basic line of new loan product sets , along with modifications and renewals of the product set. The position will require a basic level of knowledge of loan documentation, policies and procedures as well as knowledge of Business Banking and Commercial product lines, lending operations, policies, practices and procedures. The job will require a high level of knowledge of the loan accounting system. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Boards/Books new, renewed and modified loans to the Loan Accounting System, including collateral information. + Ensures accurate representation of loan terms # rate, payment schedules, maturities # within the loan system + Analyzes and Interprets the Loan Approval Document and the Note/Loan Agreement/Credit Agreement to ensure proper boarding of all aspects of the facility, including loan coding, into the appropriate loan system. + Demonstrates ability to work in multiple systems in an accurate and timely manner. + Coordinates with LCS, Branch, Relationship Manager, Portfolio Manager, External Counsel, Title Companies and/or Department Management to facilitate the timely and accurate funding and boarding of Commercial Loans. + Analyzes funding and disbursement information to ensure proper disbursement flow of funds via wire, deposit account, fee payment and/or disbursements to third parties. + Establishes auto-debit / ACH auto-pay on loan accounting system per instructions and customer authorization. + Performs research of boarding errors and is able to resolve problems. + Assists Banking Center and Relationship Manager personnel with questions and information requirements. + Exhibits product knowledge across the entire banking spectrum of loan products. + Performs job responsibilities in accordance with the completeness, accuracy and turn time standards dictated by established service level agreements. + Fosters a positive working environment with all business partners. + Functions as an extension of all lines of business to ensure internal and external customer expectations are understood and met. + Provides guidance and support to business partners in order to meet the needs of external customers. + coaches business partners on all Business Banking and Commercial Lending Funding processes. + Interacts and communicates daily with all levels as appropriate to ensure requirements are understood and met. + Ensures all goals and departmental service standards (SLAs) are met. + Perform other duties as assigned or required. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + High School diploma or equivalent. Bachelors degree preferred. + ne (1) year experience with a focus on commercial loan funding, boarding, loan documentation, or related work experience. + Good time management and organizational skills evidenced in previous assignments. + Demonstrates an understanding of applicable bank policies and procedures. + Good knowledge of commercial loan accounting systems. + Knowledge of loan documents and requirements. + Knowledge of commercial lending and loans. + Knowledge of B2B, CCAS, AFS, Loan Doc Prep System, and other banking systems preferred. + Good personal computer skills with demonstrated knowledge of Microsoft EXCEL, WORD, and email. + Self-starter and works with minimal direction. + Good verbal and written communication skills. + Good negotiation skills. + Good Interpersonal skills and team orientation. + Ability to meet deadlines under pressure. + Ability to appropriately escalate issues requiring problem solving and decision making. + Completion of Funding Boarding certification program (future). #LI-EG1 Funding-Boarding Specialist I At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Funding-Boarding Specialist I is responsible for following Bank procedure and policy to board and provide initial funding of loans. The Funding-Boarding Specialist I is responsible for boarding a wide variety of loan and line products from simple to complex transactions in accordance with credit approvals and loan closing documents. The Funding-Boarding Specialist I will be responsible for meeting completeness, turn time and accuracy requirements as dictated by established service level agreements. Under close supervision and using established guidelines, process a basic line of new loan product sets , along with modifications and renewals of the product set. The position will require a basic level of knowledge of loan documentation, policies and procedures as well as knowledge of Business Banking and Commercial product lines, lending operations, policies, practices and procedures. The job will require a high level of knowledge of the loan accounting system. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Boards/Books new, renewed and modified loans to the Loan Accounting System, including collateral information. Ensures accurate representation of loan terms # rate, payment schedules, maturities # within the loan system Analyzes and Interprets the Loan Approval Document and the Note/Loan Agreement/Credit Agreement to ensure proper boarding of all aspects of the facility, including loan coding, into the appropriate loan system. Demonstrates ability to work in multiple systems in an accurate and timely manner. Coordinates with LCS, Branch, Relationship Manager, Portfolio Manager, External Counsel, Title Companies and/or Department Management to facilitate the timely and accurate funding and boarding of Commercial Loans. Analyzes funding and disbursement information to ensure proper disbursement flow of funds via wire, deposit account, fee payment and/or disbursements to third parties. Establishes auto-debit / ACH auto-pay on loan accounting system per instructions and customer authorization. Performs research of boarding errors and is able to resolve problems. Assists Banking Center and Relationship Manager personnel with questions and information requirements. Exhibits product knowledge across the entire banking spectrum of loan products. Performs job responsibilities in accordance with the completeness, accuracy and turn time standards dictated by established service level agreements. Fosters a positive working environment with all business partners. Functions as an extension of all lines of business to ensure internal and external customer expectations are understood and met. Provides guidance and support to business partners in order to meet the needs of external customers. coaches business partners on all Business Banking and Commercial Lending Funding processes. Interacts and communicates daily with all levels as appropriate to ensure requirements are understood and met. Ensures all goals and departmental service standards (SLAs) are met. Perform other duties as assigned or required. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High School diploma or equivalent. Bachelors degree preferred. ne (1) year experience with a focus on commercial loan funding, boarding, loan documentation, or related work experience. Good time management and organizational skills evidenced in previous assignments. Demonstrates an understanding of applicable bank policies and procedures. Good knowledge of commercial loan accounting systems. Knowledge of loan documents and requirements. Knowledge of commercial lending and loans. Knowledge of B2B, CCAS, AFS, Loan Doc Prep System, and other banking systems preferred. Good personal computer skills with demonstrated knowledge of Microsoft EXCEL, WORD, and email. Self-starter and works with minimal direction. Good verbal and written communication skills. Good negotiation skills. Good Interpersonal skills and team orientation. Ability to meet deadlines under pressure. Ability to appropriately escalate issues requiring problem solving and decision making. Completion of Funding Boarding certification program (future). #LI-EG1 Funding-Boarding Specialist I At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

The Commercial (CML) Relationship Service Specialist (RSS) II is the primary point of contact for assigned Commercial customers and Relationship Managers. The CML RSS II works independently and in partnership with the Relationship Manager by providing a best-in-class experience for a diverse Commercial portfolio. The CML RSS II applies knowledge and understanding of customer and product onboarding to enhance relationship management, retention, and deepening sales. Duties and Responsibilities: * First-line decision maker who will mitigate issues/questions being elevated to management and/or resulting in customer impact; keeps Deal Team abreast of material changes and risk. Responsible for identifying, researching, analyzing, and resolving complex problems by utilizing resources and critical thinking to independently ensure adherence to bank policies, procedures and retain relationships. * Utilizes expertise to manage complex, highly visible, large, and/or sensitive customers and services. Offering products to grow relationships such as Escrow Services, Deposit Account Control Agreements, FBO's, Controlled Disbursement, Credit Sweeps; Public Funds; understanding of large private and public companies ($50MM - $2BB+ annual sales), high risk businesses and entity types (foreign owned-subsidiaries, custody, private investment, private equity) and specialized verticals: Fund Finance, Sponsors; Institutional and Government, North American Financial Services, REIT's, Healthcare, Commercial Real Estate, Tech & Telecom, Large Corp, Middle Market, etc. * Provides exceptional oversight of onboarding, commercial deposit and loan accounts, has advanced ability to manage all aspects E2E and facilitate complex features, customer experience, and risks; responsible for handling sizeable relationships, approving multi-million dollar transactions and special handling of unique requirements relating to assigned portfolio. * Represent Huntington's Commercial brand by providing Category of One experience for customers; professional, discreet, and positive communications with forward-thinking solutions. * Attends customer meetings independently or with Deal Team; participates in deal team and business segment meetings; stays informed of customer strategies, relationship plans, and business team priorities * Perform other duties as assigned. Basic Qualifications: * High school, GED, or equivalent required * 5+ years in commercial banking with a focus in deposits, loans, treasury management, customer service, and banking operations Preferred Qualifications * Bachelor's Degree * Proficient use of Microsoft Office and other digital resources * Excellence in customer service, initiative-taking, focused and goal oriented. * Excellent written and verbal communication skills, including grammar and demeanor. * Strong ability to facilitate and negotiate. * Strong organizational skills with diligence, planning and follow-up. * Demonstrates confidence and professionalism, with the ability to collaborate and interact with all levels within the organization. * Ability to work independently on multiple tasks without compromising quality. * Enhanced critical thinking and analytical skills. * Adaptable to change. * Promoter of Huntington and Commercial cultures. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $27.40 - $54.33 Hourly The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

As a Credit Service Specialist 1, you will have the opportunity to grow and advance your career within the Credit Services Department. The Credit Services Team at Huntington provides a "Category of One" customer service experience. By potentially cross training specialist on Mortgage, Personal Credit Lines (PLC), all non-real estate delinquent products, including Credit Card, DDA and Installment Loan. You will work directly with customers experiencing financial challenges, guiding them toward solutions that fit their needs. By asking probing questions to understand their situation, listening actively to identify concerns and offering tailored solutions to help customers regain financial stability. Duties and Responsibilities: · Contacts delinquent customers by telephone or mail to collect past due payments or to make alternative payment arrangements. · Establishes and maintains files relating to collection activities. · Uses basic skip tracing to locate delinquent customers. · Recommends action for management decisions in dealing with repossessions, bankruptcy, and/or foreclosure. · Arranges for appropriate bank and/or legal action based on account analysis and as directed by manager. · Performs other duties as assigned. Basic Qualifications: · High school diploma, GED, or equivalent · 1 year of customer service experience Preferred Qualifications: · Call Center experience · Must have a desire to educate and assist troubled customers · Must demonstrate the ability to effectively communicate over the phone in a professional and personable manner within time constraints · Ability to understand complex processes · Must be able to easily adapt to change and embrace continuous improvement · Must be goal-oriented and self-motivated · Must be comfortable using a computer and keyboard · Working knowledge of consumer and collection law · Knowledge of Composer, Black Knight, CACS, RMS and HOGAN systems helpful As a Credit Service Specialist 1, you will have the opportunity to grow and advance your career within the Credit Services Department. The Credit Service Team at Huntington provides a "Category of One" customer service experience by potentially cross training specialist on all non-real estate delinquent products. In this position you will assist customers through their financial difficulties by asking probing questions, listening, and offering solutions. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Remote Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

The Commercial (CML) Relationship Service Specialist (RSS) II is the primary point of contact for assigned Commercial customers and Relationship Managers. The CML RSS II works independently and in partnership with the Relationship Manager by providing a best-in-class experience for a diverse Commercial portfolio. The CML RSS II applies knowledge and understanding of customer and product onboarding to enhance relationship management, retention, and deepening sales. Duties and Responsibilities: First-line decision maker who will mitigate issues/questions being elevated to management and/or resulting in customer impact; keeps Deal Team abreast of material changes and risk. Responsible for identifying, researching, analyzing, and resolving complex problems by utilizing resources and critical thinking to independently ensure adherence to bank policies, procedures and retain relationships. Utilizes expertise to manage complex, highly visible, large, and/or sensitive customers and services. Offering products to grow relationships such as Escrow Services, Deposit Account Control Agreements, FBO's, Controlled Disbursement, Credit Sweeps; Public Funds; understanding of large private and public companies ($50MM - $2BB+ annual sales), high risk businesses and entity types (foreign owned-subsidiaries, custody, private investment, private equity) and specialized verticals: Fund Finance, Sponsors; Institutional and Government, North American Financial Services, REIT's, Healthcare, Commercial Real Estate, Tech & Telecom, Large Corp, Middle Market, etc. Provides exceptional oversight of onboarding, commercial deposit and loan accounts, has advanced ability to manage all aspects E2E and facilitate complex features, customer experience, and risks; responsible for handling sizeable relationships, approving multi-million dollar transactions and special handling of unique requirements relating to assigned portfolio. Represent Huntington's Commercial brand by providing Category of One experience for customers; professional, discreet, and positive communications with forward-thinking solutions. Attends customer meetings independently or with Deal Team; participates in deal team and business segment meetings; stays informed of customer strategies, relationship plans, and business team priorities Perform other duties as assigned. Basic Qualifications: High school, GED, or equivalent required 5+ years in commercial banking with a focus in deposits, loans, treasury management, customer service, and banking operations Preferred Qualifications Bachelor's Degree Proficient use of Microsoft Office and other digital resources Excellence in customer service, initiative-taking, focused and goal oriented. Excellent written and verbal communication skills, including grammar and demeanor. Strong ability to facilitate and negotiate. Strong organizational skills with diligence, planning and follow-up. Demonstrates confidence and professionalism, with the ability to collaborate and interact with all levels within the organization. Ability to work independently on multiple tasks without compromising quality. Enhanced critical thinking and analytical skills. Adaptable to change. Promoter of Huntington and Commercial cultures. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $27.40 - $54.33 Hourly The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

The Commercial (CML) Relationship Service Specialist (RSS) II is the primary point of contact for assigned Commercial customers and Relationship Managers. The CML RSS II works independently and in partnership with the Relationship Manager by providing a best-in-class experience for a diverse Commercial portfolio. The CML RSS II applies knowledge and understanding of customer and product onboarding to enhance relationship management, retention, and deepening sales. Duties and Responsibilities: * First-line decision maker who will mitigate issues/questions being elevated to management and/or resulting in customer impact; keeps Deal Team abreast of material changes and risk. Responsible for identifying, researching, analyzing, and resolving complex problems by utilizing resources and critical thinking to independently ensure adherence to bank policies, procedures and retain relationships. * Utilizes expertise to manage complex, highly visible, large, and/or sensitive customers and services. Offering products to grow relationships such as Escrow Services, Deposit Account Control Agreements, FBO's, Controlled Disbursement, Credit Sweeps; Public Funds; understanding of large private and public companies ($50MM - $2BB+ annual sales), high risk businesses and entity types (foreign owned-subsidiaries, custody, private investment, private equity) and specialized verticals: Fund Finance, Sponsors; Institutional and Government, North American Financial Services, REIT's, Healthcare, Commercial Real Estate, Tech & Telecom, Large Corp, Middle Market, etc. * Provides exceptional oversight of onboarding, commercial deposit and loan accounts, has advanced ability to manage all aspects E2E and facilitate complex features, customer experience, and risks; responsible for handling sizeable relationships, approving multi-million dollar transactions and special handling of unique requirements relating to assigned portfolio. * Represent Huntington's Commercial brand by providing Category of One experience for customers; professional, discreet, and positive communications with forward-thinking solutions. * Attends customer meetings independently or with Deal Team; participates in deal team and business segment meetings; stays informed of customer strategies, relationship plans, and business team priorities * Perform other duties as assigned. Basic Qualifications: * High school, GED, or equivalent required * 5+ years in commercial banking with a focus in deposits, loans, treasury management, customer service, and banking operations Preferred Qualifications * Bachelor's Degree * Proficient use of Microsoft Office and other digital resources * Excellence in customer service, initiative-taking, focused and goal oriented. * Excellent written and verbal communication skills, including grammar and demeanor. * Strong ability to facilitate and negotiate. * Strong organizational skills with diligence, planning and follow-up. * Demonstrates confidence and professionalism, with the ability to collaborate and interact with all levels within the organization. * Ability to work independently on multiple tasks without compromising quality. * Enhanced critical thinking and analytical skills. * Adaptable to change. * Promoter of Huntington and Commercial cultures. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $27.40 - $54.33 Hourly The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

The Commercial (CML) Relationship Service Specialist (RSS) II is the primary point of contact for assigned Commercial customers and Relationship Managers. The CML RSS II works independently and in partnership with the Relationship Manager by providing a best-in-class experience for a diverse Commercial portfolio. The CML RSS II applies knowledge and understanding of customer and product onboarding to enhance relationship management, retention, and deepening sales. Duties and Responsibilities: + First-line decision maker who will mitigate issues/questions being elevated to management and/or resulting in customer impact; keeps Deal Team abreast of material changes and risk. Responsible for identifying, researching, analyzing, and resolving complex problems by utilizing resources and critical thinking to independently ensure adherence to bank policies, procedures and retain relationships. + Utilizes expertise to manage complex, highly visible, large, and/or sensitive customers and services. Offering products to grow relationships such as Escrow Services, Deposit Account Control Agreements, FBO's, Controlled Disbursement, Credit Sweeps; Public Funds; understanding of large private and public companies ($50MM - $2BB+ annual sales), high risk businesses and entity types (foreign owned-subsidiaries, custody, private investment, private equity) and specialized verticals: Fund Finance, Sponsors; Institutional and Government, North American Financial Services, REIT's, Healthcare, Commercial Real Estate, Tech & Telecom, Large Corp, Middle Market, etc. + Provides exceptional oversight of onboarding, commercial deposit and loan accounts, has advanced ability to manage all aspects E2E and facilitate complex features, customer experience, and risks; responsible for handling sizeable relationships, approving multi-million dollar transactions and special handling of unique requirements relating to assigned portfolio. + Represent Huntington's Commercial brand by providing Category of One experience for customers; professional, discreet, and positive communications with forward-thinking solutions. + Attends customer meetings independently or with Deal Team; participates in deal team and business segment meetings; stays informed of customer strategies, relationship plans, and business team priorities + Perform other duties as assigned. Basic Qualifications: + High school, GED, or equivalent required + 5+ years in commercial banking with a focus in deposits, loans, treasury management, customer service, and banking operations Preferred Qualifications + Bachelor's Degree + Proficient use of Microsoft Office and other digital resources + Excellence in customer service, initiative-taking, focused and goal oriented. + Excellent written and verbal communication skills, including grammar and demeanor. + Strong ability to facilitate and negotiate. + Strong organizational skills with diligence, planning and follow-up. + Demonstrates confidence and professionalism, with the ability to collaborate and interact with all levels within the organization. + Ability to work independently on multiple tasks without compromising quality. + Enhanced critical thinking and analytical skills. + Adaptable to change. + Promoter of Huntington and Commercial cultures. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $27.40 - $54.33 Hourly The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

The Commercial (CML) Relationship Service Specialist (RSS) II is the primary point of contact for assigned Commercial customers and Relationship Managers. The CML RSS II works independently and in partnership with the Relationship Manager by providing a best-in-class experience for a diverse Commercial portfolio. The CML RSS II applies knowledge and understanding of customer and product onboarding to enhance relationship management, retention, and deepening sales. Duties and Responsibilities: * First-line decision maker who will mitigate issues/questions being elevated to management and/or resulting in customer impact; keeps Deal Team abreast of material changes and risk. Responsible for identifying, researching, analyzing, and resolving complex problems by utilizing resources and critical thinking to independently ensure adherence to bank policies, procedures and retain relationships. * Utilizes expertise to manage complex, highly visible, large, and/or sensitive customers and services. Offering products to grow relationships such as Escrow Services, Deposit Account Control Agreements, FBO's, Controlled Disbursement, Credit Sweeps; Public Funds; understanding of large private and public companies ($50MM - $2BB+ annual sales), high risk businesses and entity types (foreign owned-subsidiaries, custody, private investment, private equity) and specialized verticals: Fund Finance, Sponsors; Institutional and Government, North American Financial Services, REIT's, Healthcare, Commercial Real Estate, Tech & Telecom, Large Corp, Middle Market, etc. * Provides exceptional oversight of onboarding, commercial deposit and loan accounts, has advanced ability to manage all aspects E2E and facilitate complex features, customer experience, and risks; responsible for handling sizeable relationships, approving multi-million dollar transactions and special handling of unique requirements relating to assigned portfolio. * Represent Huntington's Commercial brand by providing Category of One experience for customers; professional, discreet, and positive communications with forward-thinking solutions. * Attends customer meetings independently or with Deal Team; participates in deal team and business segment meetings; stays informed of customer strategies, relationship plans, and business team priorities * Perform other duties as assigned. Basic Qualifications: * High school, GED, or equivalent required * 5+ years in commercial banking with a focus in deposits, loans, treasury management, customer service, and banking operations Preferred Qualifications * Bachelor's Degree * Proficient use of Microsoft Office and other digital resources * Excellence in customer service, initiative-taking, focused and goal oriented. * Excellent written and verbal communication skills, including grammar and demeanor. * Strong ability to facilitate and negotiate. * Strong organizational skills with diligence, planning and follow-up. * Demonstrates confidence and professionalism, with the ability to collaborate and interact with all levels within the organization. * Ability to work independently on multiple tasks without compromising quality. * Enhanced critical thinking and analytical skills. * Adaptable to change. * Promoter of Huntington and Commercial cultures. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $27.40 - $54.33 Hourly The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Shift: Monday, Tuesday, Wednesday, Friday: 10am - 7pm ET AND Thursday: 10am - 1pm ET and Saturday: 8am - 1pm ET As a Credit Service Specialist, you will have the opportunity to grow and advance your career within the Credit Administration Department. The Credit Service Team at Huntington provides a “Category of One” customer service experience by potentially cross training specialist on all non-real estate delinquent products. In this position you will assist customers through their financial difficulties by asking probing questions, listening, and offering solutions. Duties and Responsibilities: Contacts delinquent customers by telephone or mail to collect past due payments or to make alternative payment arrangements. Establishes and maintains files relating to collection activities. Uses basic skip tracing to locate delinquent customers. Recommends action for management decisions in dealing with repossessions, bankruptcy, and/or foreclosure. Arranges for appropriate bank and/or legal action based on account analysis and as directed by manager. Performs other duties as assigned. Basic Qualifications: High school diploma, GED, or equivalent 1 year of customer service experience Preferred Qualifications: Call Center experience Must have a desire to educate and assist troubled customers Must demonstrate the ability to effectively communicate over the phone in a professional and personable manner within time constraints Ability to understand complex processes Must be able to easily adapt to change and embrace continuous improvement Must be goal-oriented and self-motivated Must be comfortable using a computer and keyboard Working knowledge of consumer and collection law Knowledge of CACS, RMS and HOGAN systems helpful Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Remote Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

As a Credit Service Specialist 1, you will have the opportunity to grow and advance your career within the Credit Services Department. The Credit Services Team at Huntington provides a “Category of One” customer service experience. By potentially cross training specialist on Mortgage, Personal Credit Lines (PLC), all non-real estate delinquent products, including Credit Card, DDA and Installment Loan. You will work directly with customers experiencing financial challenges, guiding them toward solutions that fit their needs. By asking probing questions to understand their situation, listening actively to identify concerns and offering tailored solutions to help customers regain financial stability. Duties and Responsibilities: · Contacts delinquent customers by telephone or mail to collect past due payments or to make alternative payment arrangements. · Establishes and maintains files relating to collection activities. · Uses basic skip tracing to locate delinquent customers. · Recommends action for management decisions in dealing with repossessions, bankruptcy, and/or foreclosure. · Arranges for appropriate bank and/or legal action based on account analysis and as directed by manager. · Performs other duties as assigned. Basic Qualifications: · High school diploma, GED, or equivalent · 1 year of customer service experience Preferred Qualifications: · Call Center experience · Must have a desire to educate and assist troubled customers · Must demonstrate the ability to effectively communicate over the phone in a professional and personable manner within time constraints · Ability to understand complex processes · Must be able to easily adapt to change and embrace continuous improvement · Must be goal-oriented and self-motivated · Must be comfortable using a computer and keyboard · Working knowledge of consumer and collection law · Knowledge of Composer, Black Knight, CACS, RMS and HOGAN systems helpful As a Credit Service Specialist 1, you will have the opportunity to grow and advance your career within the Credit Services Department. The Credit Service Team at Huntington provides a “Category of One” customer service experience by potentially cross training specialist on all non-real estate delinquent products. In this position you will assist customers through their financial difficulties by asking probing questions, listening, and offering solutions. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No Workplace Type: Remote Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.