Product Analyst jobs at Huntington National Bank - 40 jobs

This employer will not sponsor applicants for the following work visas: F-1 student, H-1B worker, O-1 worker, TN worker, E-3 worker. Applicants must be currently authorized to work in the United States on a full-time basis. The Model Management and Optimization (MMO) team within Risk Management's BSA Operations Department is primarily responsible for the development and maintenance of all products, models, and business intelligence used for BSA/AML and OFAC compliance. In addition to continuously improving Customer Risk Management, Transaction Monitoring, and Name Screening Programs, MMO is also responsible for management information systems and user developed tool functions such as ongoing model performance metrics (effectiveness), customer behavior and transaction channel monitoring, operational forecasting, key performance and risk indicator monitoring, and data integrity control monitoring. MMO serves as the primary conduit for cross functional communication within BSA Operations and assists the Department within strategic planning, tactical execution, and budget/forecasting tasks. Through these responsibilities, MMO works closely with BSA/AML and OFAC Leadership Teams, Information Technology, Model Risk Management, Segment Risk, Internal Audit, product groups, and lines of business stakeholders. The AML Product Owner 3 job profile provides multi-faceted support for BSA Operations Leadership and Management Team. The AML Product Analyst 3 role proactively engages with key stakeholders, on behalf of AML Product Owners, to generate business objectives, refine product features, and document user stories to improve the effectiveness and efficiency of the underlying operational, modeling, and compliance programs. The AML Product Analyst 3 is a mid-tier career path option to execute against the Department's strategic initiatives, under minimal supervision, to expedite development and increase the overall value of AML Products. The AML Product Analyst 3 will engage with the AML Product Owners and AML Technology Program Leadership to document, report, and maintain a strategic roadmap of data and system enhancements. Within a team environment and under minimal supervision, the colleague will: * Serve as a senior working team member, or AML Product Owner delegate, to document business objectives, requirements, features, and/or story cards. * Maintain and report the cross functional and cross product prioritization within the Department. * Prepare status update materials for key stakeholders, including various levels of operational managers, Product Owners, and cross functional executives. * Champion transformational change within BSA Operations' project methodologies (agile, hybrid, or waterfall) to expedite value for the BSA/AML and OFAC Compliance Programs. * Perform research and analysis of customer, account, and/or transaction information to correct information within AML systems. * Write user acceptance test (UAT) cases and will be a liaison between project leads and testing organization during UAT. * Resolve, or when appropriate escalate, issues to expedite decision making. * Perform other duties as assigned. Basic Qualifications: * High School diploma or equivalent * Minimum of 5 years of experience in risk management, information technology, or business analysis related work, which can be a combination of internships, course work completed, and project team membership. * Minimum of 3 years of experience directly supporting BSA/AML and/or OFAC Compliance Programs, Minimum of 3 years of experience directly supporting Fraud, Financial Crimes, and/or Corporate Investigations Programs, OR Minimum of 3 years of experience serving in a business analyst / product ownership related role. * Minimum of 5 years of experience coordinating the delivery of product features via agile or waterfall project methodologies Preferred Qualifications: * Excellent written and verbal communication skills with demonstrated ability to communicate with users who have various technical background and senior management * Demonstrated success working in a fast-paced environment and balancing work efforts across multiple projects * Demonstrated focus on continuous improvement with results-driven experiences * Multi-Year experience with Actimize software modules, SAS, Database structures and querying tools, Tableau, BI Tools, ServiceNow, Azure Dev Ops, Name Screening tools, and Microsoft Office Suite * Proven delivery of project deliverables using standard solution development life cycle processes; experience in both waterfall and agile methodologies and supporting documentation * Minimum of 5 years coding within SAS and SQL-based programming languages #LI-HYBRID #LI-MK2 Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $57,000-$113,000 annual salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

This position is responsible for executing against the strategic projects for enhancing the capabilities of the Salesforce/Service Cloud platform. This individual works closely with the line of business and technology colleagues to elicit, capture, and translate business requirements into technical requirements that can be conveyed with the appropriate level of detail to the development team. This role is responsible for scheduling and leading requirement gathering sessions with cross functional partners including external vendors as needed for the optimization of system capabilities. This role is highly visible with the ability to have direct impact on the organization and our internal and external customers. The successful candidate must have experience with the commercial banking processes, possess a continuous improvement mindset, and have outstanding written and verbal communication skills. Essential Functions Lead discovery and deep dive sessions to understand and document current state, pain points, and areas of opportunity to improve the system functionality and/or business process. Document current state and future state processes utilizing process flow diagrams and other process design tools. Provide thought leadership in leading brainstorming, design, and solution meetings with the line of business end users and technology teams. Serve as the voice of the end users to ensure system functionality and solutions meet the needs of the business. Act as subject matter expert on development projects from inception to ensure project/system design and implementation meets the needs of the business. Capture and expand upon user stories to translate business requirements into technical requirements and convey the appropriate level of detail to the development team. Writes acceptance criteria and test scripts to ensure new functionality is working as designed throughout the development and release management process. Perform analysis and research of system dependencies to reduce system and process issues. Manage testing coordination, execution and sign-off with the various teams and end-users, including ability to test on own and assign to others. Assists with change management activities and documentation Assists with prioritization of project backlogs and influence the larger system/product backlog with a goal of maximizing business value. Partners closely with area and functional product owners to keep them informed on project details and progress. Education Bachelor's Degree or equivalent experience (preferred) Work Experience & Skills Undergraduate degree in business or equivalent work experience Experience with / knowledge of commercial banking, commercial deposit origination, payments onboarding, or commercial servicing preferred 2-3 years of experience in financial services 1-2 years of experience using Salesforce application Experience with various Salesforce Tools preferred (ie Service Cloud, Marketing Cloud, CRM Analytics, Data 360, Agentforce) Project management experience or experience leading teams and/or projects Knowledge of Agile concepts and tools (ie Jira, Confluence) Knowledge of system testing concepts Ability to plan, multi-task, manage time effectively, and work on own with limited direction Excellent written and verbal communication skills, including strong presentation skills that can explain technical concepts for non-technical audiences Core Competencies All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Work Location Category Hybrid (2+ days) COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $71,000.00 - $122,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/21/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

This employer will not sponsor applicants for the following work visas: F-1 student, H-1B worker, O-1 worker, TN worker, E-3 worker. Applicants must be currently authorized to work in the United States on a full-time basis. The Model Management and Optimization (MMO) team within Risk Management's BSA Operations Department is primarily responsible for the development and maintenance of all products, models, and business intelligence used for BSA/AML and OFAC compliance. In addition to continuously improving Customer Risk Management, Transaction Monitoring, and Name Screening Programs, MMO is also responsible for management information systems and user developed tool functions such as ongoing model performance metrics (effectiveness), customer behavior and transaction channel monitoring, operational forecasting, key performance and risk indicator monitoring, and data integrity control monitoring. MMO serves as the primary conduit for cross functional communication within BSA Operations and assists the Department within strategic planning, tactical execution, and budget/forecasting tasks. Through these responsibilities, MMO works closely with BSA/AML and OFAC Leadership Teams, Information Technology, Model Risk Management, Segment Risk, Internal Audit, product groups, and lines of business stakeholders. The AML Product Owner 3 job profile provides multi-faceted support for BSA Operations Leadership and Management Team. The AML Product Analyst 3 role proactively engages with key stakeholders, on behalf of AML Product Owners, to generate business objectives, refine product features, and document user stories to improve the effectiveness and efficiency of the underlying operational, modeling, and compliance programs. The AML Product Analyst 3 is a mid-tier career path option to execute against the Department's strategic initiatives, under minimal supervision, to expedite development and increase the overall value of AML Products. The AML Product Analyst 3 will engage with the AML Product Owners and AML Technology Program Leadership to document, report, and maintain a strategic roadmap of data and system enhancements. Within a team environment and under minimal supervision, the colleague will: + Serve as a senior working team member, or AML Product Owner delegate, to document business objectives, requirements, features, and/or story cards. + Maintain and report the cross functional and cross product prioritization within the Department. + Prepare status update materials for key stakeholders, including various levels of operational managers, Product Owners, and cross functional executives. + Champion transformational change within BSA Operations' project methodologies (agile, hybrid, or waterfall) to expedite value for the BSA/AML and OFAC Compliance Programs. + Perform research and analysis of customer, account, and/or transaction information to correct information within AML systems. + Write user acceptance test (UAT) cases and will be a liaison between project leads and testing organization during UAT. + Resolve, or when appropriate escalate, issues to expedite decision making. + Perform other duties as assigned. Basic Qualifications: + High School diploma or equivalent + Minimum of 5 years of experience in risk management, information technology, or business analysis related work, which can be a combination of internships, course work completed, and project team membership. + Minimum of 3 years of experience directly supporting BSA/AML and/or OFAC Compliance Programs, Minimum of 3 years of experience directly supporting Fraud, Financial Crimes, and/or Corporate Investigations Programs, OR Minimum of 3 years of experience serving in a business analyst / product ownership related role. + Minimum of 5 years of experience coordinating the delivery of product features via agile or waterfall project methodologies Preferred Qualifications: + Excellent written and verbal communication skills with demonstrated ability to communicate with users who have various technical background and senior management + Demonstrated success working in a fast-paced environment and balancing work efforts across multiple projects + Demonstrated focus on continuous improvement with results-driven experiences + Multi-Year experience with Actimize software modules, SAS, Database structures and querying tools, Tableau, BI Tools, ServiceNow, Azure Dev Ops, Name Screening tools, and Microsoft Office Suite + Proven delivery of project deliverables using standard solution development life cycle processes; experience in both waterfall and agile methodologies and supporting documentation + Minimum of 5 years coding within SAS and SQL-based programming languages #LI-HYBRID #LI-MK2 Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $57,000-$113,000 annual salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

This employer will not sponsor applicants for the following work visas: F-1 student, H-1B worker, O-1 worker, TN worker, E-3 worker. Applicants must be currently authorized to work in the United States on a full-time basis. The Model Management and Optimization (MMO) team within Risk Management's BSA Operations Department is primarily responsible for the development and maintenance of products, models, and business intelligence used for BSA/AML and OFAC compliance. In addition to continuously improving Customer Risk Management, Transaction Monitoring, and Name Screening Programs, MMO is also responsible for management information systems and user developed tool functions such as ongoing model performance metrics (effectiveness), customer behavior and transaction channel monitoring, operational forecasting, key performance and risk indicator monitoring, and data integrity control monitoring. MMO serves as the primary conduit for cross functional communication within BSA Operations and assists the Department within strategic planning, tactical execution, and budget/forecasting tasks. Through these responsibilities, MMO works closely with BSA/AML and OFAC Leadership Teams, Information Technology, Model Risk Management, Segment Risk, Internal Audit, product groups, and lines of business stakeholders. AML Product Analyst 2 The AML Product Analyst 2 role proactively engages with key stakeholders, on behalf of AML Product Analyst, to generate business objectives, refine product features, and document user stories to improve the effectiveness and efficiency of the underlying operational, modeling, and compliance programs. The AML Product Analyst 2 is a mid-tier career path option to execute against the Department's strategic initiatives, under minimal supervision, to expedite development and increase the overall value of AML Products. The AML Product Analyst 2 will engage with the AML Product Analyst and AML Technology Program Leadership to document, report, and maintain a strategic roadmap of data and system enhancements. Duties and Responsibilities: Within a team environment and under minimal supervision, the colleague will: + Serve as a working team member to document business objectives, requirements, features, and/or story cards. + Prepare status update materials for key stakeholders, including various levels of operational managers, Product Analysts, and cross functional executives. + Champion transformational change within BSA Operations' project methodologies (agile, hybrid, or waterfall) to expedite value for the BSA/AML and OFAC Compliance Programs. + Write user acceptance test (UAT) cases and will be a liaison between project leads and testing organization during UAT. + Perform research and analysis of customer, account, and/or transaction information to correct information within AML systems. + Resolve, or when appropriate escalate, issues to expedite decision making. + Performs other duties as assigned. Basic Qualifications: + High School diploma or equivalent + Minimum of 3 years of experience in risk management, information technology, or business analysis related work, which can be a combination of internships, course work completed, and project team membership. + Minimum of 1 year of experience directly supporting BSA/AML and/or OFAC Compliance Programs, Minimum of 1 year of experience directly supporting Fraud, Financial Crimes, and/or Corporate Investigations Programs, OR Minimum of 1 year of experience serving in a business analyst / product ownership related role. + Minimum of 3 years of experience coordinating the delivery of product features via agile or waterfall project methodologies Preferred Qualifications: + Excellent written and verbal communication skills with demonstrated ability to communicate with users who have various technical background and senior management + Demonstrated success working in a fast-paced environment and balancing work efforts across multiple projects + Demonstrated focus on continuous improvement with results-driven experiences + Multi-Year experience with Actimize software modules, SAS, Database structures and querying tools, Tableau, BI Tools, ServiceNow, Azure Dev Ops, Name Screening tools, and Microsoft Office Suite + Proven delivery of project deliverables using standard solution development life cycle processes; experience in both waterfall and agile methodologies and supporting documentation + Minimum of 3 years coding within SAS and SQL-based programming languages #LI-HYBRID #LI-MK2 #Texas Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $49,925-92,575 annual salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

This employer will not sponsor applicants for the following work visas: F-1 student, H-1B worker, O-1 worker, TN worker, E-3 worker. Applicants must be currently authorized to work in the United States on a full-time basis. The Model Management and Optimization (MMO) team within Risk Management's BSA Operations Department is primarily responsible for the development and maintenance of products, models, and business intelligence used for BSA/AML and OFAC compliance. In addition to continuously improving Customer Risk Management, Transaction Monitoring, and Name Screening Programs, MMO is also responsible for management information systems and user developed tool functions such as ongoing model performance metrics (effectiveness), customer behavior and transaction channel monitoring, operational forecasting, key performance and risk indicator monitoring, and data integrity control monitoring. MMO serves as the primary conduit for cross functional communication within BSA Operations and assists the Department within strategic planning, tactical execution, and budget/forecasting tasks. Through these responsibilities, MMO works closely with BSA/AML and OFAC Leadership Teams, Information Technology, Model Risk Management, Segment Risk, Internal Audit, product groups, and lines of business stakeholders. AML Product Analyst 2 The AML Product Analyst 2 role proactively engages with key stakeholders, on behalf of AML Product Analyst, to generate business objectives, refine product features, and document user stories to improve the effectiveness and efficiency of the underlying operational, modeling, and compliance programs. The AML Product Analyst 2 is a mid-tier career path option to execute against the Department's strategic initiatives, under minimal supervision, to expedite development and increase the overall value of AML Products. The AML Product Analyst 2 will engage with the AML Product Analyst and AML Technology Program Leadership to document, report, and maintain a strategic roadmap of data and system enhancements. Duties and Responsibilities: Within a team environment and under minimal supervision, the colleague will: * Serve as a working team member to document business objectives, requirements, features, and/or story cards. * Prepare status update materials for key stakeholders, including various levels of operational managers, Product Analysts, and cross functional executives. * Champion transformational change within BSA Operations' project methodologies (agile, hybrid, or waterfall) to expedite value for the BSA/AML and OFAC Compliance Programs. * Write user acceptance test (UAT) cases and will be a liaison between project leads and testing organization during UAT. * Perform research and analysis of customer, account, and/or transaction information to correct information within AML systems. * Resolve, or when appropriate escalate, issues to expedite decision making. * Performs other duties as assigned. Basic Qualifications: * High School diploma or equivalent * Minimum of 3 years of experience in risk management, information technology, or business analysis related work, which can be a combination of internships, course work completed, and project team membership. * Minimum of 1 year of experience directly supporting BSA/AML and/or OFAC Compliance Programs, Minimum of 1 year of experience directly supporting Fraud, Financial Crimes, and/or Corporate Investigations Programs, OR Minimum of 1 year of experience serving in a business analyst / product ownership related role. * Minimum of 3 years of experience coordinating the delivery of product features via agile or waterfall project methodologies Preferred Qualifications: * Excellent written and verbal communication skills with demonstrated ability to communicate with users who have various technical background and senior management * Demonstrated success working in a fast-paced environment and balancing work efforts across multiple projects * Demonstrated focus on continuous improvement with results-driven experiences * Multi-Year experience with Actimize software modules, SAS, Database structures and querying tools, Tableau, BI Tools, ServiceNow, Azure Dev Ops, Name Screening tools, and Microsoft Office Suite * Proven delivery of project deliverables using standard solution development life cycle processes; experience in both waterfall and agile methodologies and supporting documentation * Minimum of 3 years coding within SAS and SQL-based programming languages #LI-HYBRID #LI-MK2 #Texas Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Workplace Type: Office Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Compensation Range: $49,925-92,575 annual salary The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Mobile, in office 2 days a week at 4910 Tiedeman Rd, Brooklyn, OH. The role focuses on evaluating current product quality and production methods while driving continuous improvement across processes, products, and services. The position requires leveraging major production application systems to deliver services effectively to internal and external clients. A strong emphasis is placed on customer-centric decision-making, inter-team collaboration, and effective communication to achieve business results. The individual will lead cross-functional teams, influence decisions, and ensure accuracy and precision in all tasks. The role also involves analyzing business processes, identifying opportunities for improvement, and managing software product operations and delivery. Key Responsibilities Assess and improve product quality and production methods. Utilize major production application systems for service delivery. Collaborate across teams and break down silos to achieve organizational goals. Communicate effectively and influence decisions within and outside the organization. Conduct root cause analysis and develop solutions for organizational challenges. Document current business processes and recommend re-engineering opportunities. Manage software product operations, including install base and future plans. Apply formal application delivery methodologies for new or enhanced applications. Requirements Strong understanding of compliance, customer satisfaction principles, and organizational competitiveness. Ability to lead cross-functional teams and foster collaboration. High attention to detail and accuracy in task execution. Proven experience in requirement analysis and business process documentation. Familiarity with application delivery methodologies and software product lifecycle management. Skills & Competencies Technical/Functional: Requirement analysis and documentation. Business data analysis and interpretation. Knowledge of software product operations and vision. Application delivery methodologies and tools. Core Competencies: Continuous improvement mindset. Effective communication and influencing skills. Strong analytical and problem-solving abilities. Customer-focused decision-making. Organizational acumen and strategic thinking. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $94,000.00 - $175,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/02/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Technology Finance Senior Product Analyst is responsible for working with the Product Manager to direct and facilitate the shipping of off-lease equipment. The Technology Finance Product Senior Analyst position is part of our Equipment Finance's Technology Finance team. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Determine bank's future value risk by assigning future wholesale and/or residual values to equipment with direction from the Technology Finance Product Manager. * Make purchasing/selling decisions that may impact bank profitability with partnership from the product manager team. * In conjunction with the product manager team, research and identify markets, various products, and merchandising opportunities * Work with the Technology Finance Product Manager to set up products and manage products and promotions. * Identify correct equipment specifications to properly arrange and contract for freight shipments on the bank's behalf. * Coordinate freight purchase order processing with clients. * Arrange and monitor freight shipments with clients and sales team. * Work with customers and submit quotes for freight requests with special attention on split freight * Submit freight purchase orders along with the rebilling of freight invoices and damage assessments. * Responsible for maintaining real-time inventory and shipping schedule. * Capture data and organize monthly, quarterly and annual reporting of sales and current sitting inventory per asset category. Provide analysis and recommendations bases off report results * Communicate with customers to resolve open issues. * Work directly with vendors * Provide support to the identification, education and onboarding of our more complex vendors * Negotiate with vendors on cost, volume, incentives, rebates, advertising, and other applicable allowances * Pull vendor invoices and lease documentation from files to confirm proper equipment description * Resolve issues such as missing or incomplete returned assets * Evaluate current processes, identify and implement improved document and recording mediums (Shipping Forms, Inventory Reports). * Update personal knowledge by participating in industry related educational opportunities, with a goal of providing input to aid in the research and identify markets, various products, and merchandising opportunities. * Responsible for training and mentoring more junior Technology Finance Product Analysts. * Various projects and other duties as assigned SUPERVISORY RESPONSIBILITIES: None MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Bachelor's degree required. Prefer degree in Business (e.g. Business Administration, Finance, Accounting) * 3+ years of experience in any combination of a) pre-owned IT or medical equipment market, b) equipment finance, or c) liquidation of moderate levels of remote inventory. * 5+ years of in person or telephonic interaction with clients in any capacity where they are solving customer issues or negotiating favorable outcomes. * Excellent organizational skills that allow the ability to effectively prioritize workload and multi-task * Excellent attention to detail * Must have excellent oral and written communication skills * Proficient in Microsoft Office Suite, particularly Word and Excel * Self-motivated * Must be persistent and resourceful * Must possess a strong work ethic * Works well with team members WORKING CONDITIONS: * Normal office environment with little exposure to dust, noise, temperature and the like. * Extended time at desk and/or viewing computer screen. All the above duties and responsibilities are essential job functions for which reasonable accommodation will be made. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This position description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. Technology Finance Sr. Product Analyst At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Technology Finance Senior Product Analyst is responsible for working with the Product Manager to direct and facilitate the shipping of off-lease equipment. The Technology Finance Product Senior Analyst position is part of our Equipment Finance's Technology Finance team. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES:- Determine bank's future value risk by assigning future wholesale and/or residual values to equipment with direction from the Technology Finance Product Manager. - Make purchasing/selling decisions that may impact bank profitability with partnership from the product manager team. - In conjunction with the product manager team, research and identify markets, various products, and merchandising opportunities- Work with the Technology Finance Product Manager to set up products and manage products and promotions.- Identify correct equipment specifications to properly arrange and contract for freight shipments on the bank's behalf. - Coordinate freight purchase order processing with clients. - Arrange and monitor freight shipments with clients and sales team. - Work with customers and submit quotes for freight requests with special attention on split freight - Submit freight purchase orders along with the rebilling of freight invoices and damage assessments.- Responsible for maintaining real-time inventory and shipping schedule. - Capture data and organize monthly, quarterly and annual reporting of sales and current sitting inventory per asset category. Provide analysis and recommendations bases off report results- Communicate with customers to resolve open issues. - Work directly with vendors- Provide support to the identification, education and onboarding of our more complex vendors- Negotiate with vendors on cost, volume, incentives, rebates, advertising, and other applicable allowances- Pull vendor invoices and lease documentation from files to confirm proper equipment description- Resolve issues such as missing or incomplete returned assets- Evaluate current processes, identify and implement improved document and recording mediums (Shipping Forms, Inventory Reports).- Update personal knowledge by participating in industry related educational opportunities, with a goal of providing input to aid in the research and identify markets, various products, and merchandising opportunities.- Responsible for training and mentoring more junior Technology Finance Product Analysts.- Various projects and other duties as assigned SUPERVISORY RESPONSIBILITIES: None MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:- Bachelor's degree required. Prefer degree in Business (e.g. Business Administration, Finance, Accounting)- 3+ years of experience in any combination of a) pre-owned IT or medical equipment market, b) equipment finance, or c) liquidation of moderate levels of remote inventory.- 5+ years of in person or telephonic interaction with clients in any capacity where they are solving customer issues or negotiating favorable outcomes. - Excellent organizational skills that allow the ability to effectively prioritize workload and multi-task- Excellent attention to detail- Must have excellent oral and written communication skills- Proficient in Microsoft Office Suite, particularly Word and Excel- Self-motivated- Must be persistent and resourceful- Must possess a strong work ethic- Works well with team members WORKING CONDITIONS:- Normal office environment with little exposure to dust, noise, temperature and the like.- Extended time at desk and/or viewing computer screen. All the above duties and responsibilities are essential job functions for which reasonable accommodation will be made. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This position description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. Technology Finance Sr. Product Analyst At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Technology Finance Senior Product Analyst is responsible for working with the Product Manager to direct and facilitate the shipping of off-lease equipment. The Technology Finance Product Senior Analyst position is part of our Equipment Finance's Technology Finance team. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Determine bank's future value risk by assigning future wholesale and/or residual values to equipment with direction from the Technology Finance Product Manager. • Make purchasing/selling decisions that may impact bank profitability with partnership from the product manager team. • In conjunction with the product manager team, research and identify markets, various products, and merchandising opportunities • Work with the Technology Finance Product Manager to set up products and manage products and promotions. • Identify correct equipment specifications to properly arrange and contract for freight shipments on the bank's behalf. • Coordinate freight purchase order processing with clients. • Arrange and monitor freight shipments with clients and sales team. • Work with customers and submit quotes for freight requests with special attention on split freight • Submit freight purchase orders along with the rebilling of freight invoices and damage assessments. • Responsible for maintaining real-time inventory and shipping schedule. • Capture data and organize monthly, quarterly and annual reporting of sales and current sitting inventory per asset category. Provide analysis and recommendations bases off report results • Communicate with customers to resolve open issues. • Work directly with vendors • Provide support to the identification, education and onboarding of our more complex vendors • Negotiate with vendors on cost, volume, incentives, rebates, advertising, and other applicable allowances • Pull vendor invoices and lease documentation from files to confirm proper equipment description • Resolve issues such as missing or incomplete returned assets • Evaluate current processes, identify and implement improved document and recording mediums (Shipping Forms, Inventory Reports). • Update personal knowledge by participating in industry related educational opportunities, with a goal of providing input to aid in the research and identify markets, various products, and merchandising opportunities. • Responsible for training and mentoring more junior Technology Finance Product Analysts. • Various projects and other duties as assigned SUPERVISORY RESPONSIBILITIES: None MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: • Bachelor's degree required. Prefer degree in Business (e.g. Business Administration, Finance, Accounting) • 3+ years of experience in any combination of a) pre-owned IT or medical equipment market, b) equipment finance, or c) liquidation of moderate levels of remote inventory. • 5+ years of in person or telephonic interaction with clients in any capacity where they are solving customer issues or negotiating favorable outcomes. • Excellent organizational skills that allow the ability to effectively prioritize workload and multi-task • Excellent attention to detail • Must have excellent oral and written communication skills • Proficient in Microsoft Office Suite, particularly Word and Excel • Self-motivated • Must be persistent and resourceful • Must possess a strong work ethic • Works well with team members WORKING CONDITIONS: • Normal office environment with little exposure to dust, noise, temperature and the like. • Extended time at desk and/or viewing computer screen. All the above duties and responsibilities are essential job functions for which reasonable accommodation will be made. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This position description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. Technology Finance Sr. Product Analyst At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Who We Are At Key, we're more than a bank. We're a proud community committed to supporting our teammates' success and the success of the clients and communities we serve. Our Language Access Program (LAP) team is focused on assessing, planning and implementing an enterprise-wide language access program, making KeyBank's products and services more accessible to non-English speaking communities. The team reports into Community Banking; however, they work across the enterprise to deliver a thoughtful program. We are seeking a candidate who resides in one of the KeyBank market areas: All NY Markets Denver, CO Connecticut Springfield, MA Cleveland, OH This position is a Hybrid schedule with 3 days a week required in office. About the Role The Consumer Analyst will play a key role in supporting KeyBank's Language Access Program (LAP), which is designed to ensure equitable access to banking services for clients with diverse language backgrounds. This role will assist in managing translation project workflows, maintaining quality control of Spanish translations, and supporting the development of language resources across the enterprise. As the LAP continues to evolve, this position will also contribute to strategic initiatives such as expanding language offerings, enhancing digital accessibility, and supporting regulatory compliance. The analyst will collaborate with internal teams including Compliance, Legal, Marketing, Client Experience, and Consumer Bank Leadership, as well as external language service providers. This is an exciting opportunity for a Spanish-speaking, detail-oriented, mission-driven professional to help shape the future of inclusive banking at Key. Essential Job Functions Partner in managing translation project workflows, including request intake, compliance review, approvals, documentation, translation processing, quality review, design feedback, and final delivery to ensure timely and accurate delivery of translated content. As needed, review and assess the accuracy, completeness, and appropriateness of Spanish translations and other language assistance services provided by Key and our vendors. Ensure all Spanish translations uphold intended meaning, tone and nuance of the original content. Provide corrective feedback and suggestions to translation vendors. Coordinate language certification testing, maintain certification tracking, and contribute to the strategic development of certification program enhancements. Assist in developing and delivering training to bank employees on language access tools and resources. Support the monitoring and auditing of LAP control plans and translated document inventory. Conduct research on best practices, trends, and regulations related to language access in the financial services industry. Provide feedback and recommendations to improve the quality and consistency of language assistance services across the bank. Assist in project management activities to ensure timely implementation of LAP initiatives. Collaborate with internal partners to support the overall design and execution of the Language Access Program. Assist in preparing presentations to senior leaders. Required Qualifications Bachelor's degree in a relevant field (e.g., Spanish, Communications, Linguistics, Business, Public Policy) or equivalent work experience. Native or fluent proficiency in professional written and spoken Spanish, with a strong command of English. Detail oriented with a keen eye for linguistic and contextual discrepancies in Spanish and English. Ability to distill complex program information into clear, visually engaging presentation materials. Strong organizational, time management, and project coordination skills. Excellent written and verbal communication skills. Understanding of financial products, e.g., deposit & credit products, investments, etc. Strong interpersonal skills with the ability to work collaboratively with cross-functional teams. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Preferred Qualifications Experience in translation project management or language access services. Familiarity with regulatory requirements related to language access in banking or financial services. Knowledge of translation tools or content management systems. Prior experience in financial services COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $61,000.00 - $94,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/05/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

The Account and Documentation Services team supports Key Private Bank (KPB) and Institutional Advisors Services (IA) in coordinating the Onboarding of KPB and IA Trust Accounts which includes Document Prep, Know Your Client and Global Trust Account coding establishing new accounts as well as coordinating maintenance changes to account coding on the Global Plus Trust Accounting system. The team has responsibility to interpret governing trust, agreements and any additional documentation to code the account appropriately. The Operations Analyst ensures that all required documentation is complete to support client document preparation for trust accounts, account coding, and compliance requirements. This role involves understanding and addressing compliance implications while partnering with other teams to guarantee accurate account setup and coding in the Global Plus Trust Accounting system. The department is committed to delivering exceptional client service while mitigating organizational risk. ESSENTIAL FUNCTIONS: Demonstrate an understanding of the end-to-end of the Account Onboarding process including document prep, Know Your Client, account set up, maintenance, and audit. Responsible for opening trust accounts includes client document preparation, reporting on a quarterly rotation, and providing backup on assigning workflows as needed. Demonstrate an understanding of account coding requirements, including legal, tax and regulatory aspects, as well as possible variations and exceptions to coding based on various account types as it relates to new trust accounts or maintenance requests. Audit workflows of other department team members. Review and revise written procedures. Positively represent the team and the organization to Line of Business partners, as well as in client interactions. Assist in the development of positive relationships between the team and Line of Business partners by exhibiting professional manners daily. Meet performance objectives for accuracy and completion in accordance with Service Level Agreements by managing time and balancing workload effectively. Participate in and lead small department initiatives/projects. Perform other duties as assigned; duties, responsibilities, and/or activities may change, or new ones may be assigned at any time with or without notice. Comply with all KeyBank policies and procedures, including acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. EDUCATION: Bachelor's degree in Business or Finance or equivalent work experience. WORK EXPEREINCE: 1 + years in financial services, operations, or trust accounting experience Experience working in financial services operations, preferred Working knowledge of Global Plus, Global Office, preferred Intermediate to advanced working knowledge of all MS Office programs, with emphasis on MS Excel Working knowledge of Salesforce, preferred Prior experience in reviewing and coding Trusts, preferred SKILLS: Ability to learn detailed processes quickly and function independently with limited supervision Strong Critical Thinking Strong work ethic with self-motivation & drive Excellent verbal and written communication Experience and success in a team environment Research and problem-solve complex issues with limited supervision Excellent organizational skills, with the ability to manage multiple priorities High attention to detail and focus Strong peer leadership skills Demonstrates ability to identify and implement process improvements PHYSICAL DEMANDS: Ability to sit for extended periods. Use of PC, phone, copier, and other office equipment. TRAVEL/DRIVING REQUIREMENTS: Minimal travel may be required for training or project support. Valid driver's license may be necessary depending on location and role responsibilities. WORK LOCATION CATEGORY: Hybrid (2+ days in office) COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $46,000.00 - $70,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/09/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. This position is based in Cincinnati, Ohio 4 Days in office at 5/3 Bank Madisonville Office Building. We are unable to do remote. This role will be focused on data analytics for our home equity line of business. GENERAL FUNCTION: Responsible for developing analytics and reporting that helps the line of business manage its pricing strategy to meet or exceed revenue goals and capitalize on market share in accordance with corporate goals and objectives. Focus on providing value-added analysis and recommendations to support business growth. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES: + Lead the development and implementation of best practice pricing by creating and defining the tools, process, guidelines, and standardized reporting that will help define a pricing strategy, set prices, and execute pricing plans to achieve revenue, profit and market share goals. + Collaborate with internal partners when appropriate to develop process and analytics that are needed to strengthen baseline pricing recommendations that drive bottom line results. + Ensure timely & actionable reports are provided to leadership team, on routine or ad-hoc basis, that story tells product positioning through data visualization and quantitative and qualitative analysis. + Produce reporting that helps the LOB operate and monitor performance and KPIs related to profitability production, as well as provide forecasting of future performance. + Conduct competitive analysis to assess competitor impacts to localized pricing and promos, market share, and product features / benefits. + Define data requirements and resources to support analysis and reporting of overall pricing effectiveness. + Synthesize and interpret pricing analytics and present recommendations. + Update and monitor pricing posted and communicated across multiple channels. + Support continuous improvement of pricing processes. + Apply advanced analytical thinking to key pricing issues, including but not limited to the development of demand curves and price elasticity calculations. + Improve the use of predictive analytics to proactively manage price + Ensures daily pricing in systems is consistent with published rates, importing pricing information and verifying accuracy. + Quantify value of products against competitor offerings + Create an executive reporting dashboard to communicate impact of pricing decisions MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + Bachelor's Degree in Statistics, Mathematics, Economics, or equivalent experience required + 3-5 years experience in retail, analysis or pricing preferred + Proficient in a wide range of analytical, quantitative, and statistical techniques and tools to derive insights from large, complex data environments + Exceptional ability to extract strategic insights from large data sets + ffice computer skills required; preference for Microsoft application experience + Advanced Excel skills required + Experience with statistical analysis software packages (e.g., SAS) required + Excellent communication skills: listening, verbal and written + Strong organizational, planning, and time management skills + Strong work ethic complemented with a positive, can-do attitude + Ability to learn company systems and tools Consumer Lending Data Analyst At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. This position is based in Cincinnati, Ohio 4 Days in office at 5/3 Bank Madisonville Office Building. We are unable to do remote. This role will be focused on data analytics for our home equity line of business. GENERAL FUNCTION: Responsible for developing analytics and reporting that helps the line of business manage its pricing strategy to meet or exceed revenue goals and capitalize on market share in accordance with corporate goals and objectives. Focus on providing value-added analysis and recommendations to support business growth. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES: Lead the development and implementation of best practice pricing by creating and defining the tools, process, guidelines, and standardized reporting that will help define a pricing strategy, set prices, and execute pricing plans to achieve revenue, profit and market share goals. Collaborate with internal partners when appropriate to develop process and analytics that are needed to strengthen baseline pricing recommendations that drive bottom line results. Ensure timely & actionable reports are provided to leadership team, on routine or ad-hoc basis, that story tells product positioning through data visualization and quantitative and qualitative analysis. Produce reporting that helps the LOB operate and monitor performance and KPIs related to profitability production, as well as provide forecasting of future performance. Conduct competitive analysis to assess competitor impacts to localized pricing and promos, market share, and product features / benefits. Define data requirements and resources to support analysis and reporting of overall pricing effectiveness. Synthesize and interpret pricing analytics and present recommendations. Update and monitor pricing posted and communicated across multiple channels. Support continuous improvement of pricing processes. Apply advanced analytical thinking to key pricing issues, including but not limited to the development of demand curves and price elasticity calculations. Improve the use of predictive analytics to proactively manage price Ensures daily pricing in systems is consistent with published rates, importing pricing information and verifying accuracy. Quantify value of products against competitor offerings Create an executive reporting dashboard to communicate impact of pricing decisions MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Bachelor's Degree in Statistics, Mathematics, Economics, or equivalent experience required 3-5 years experience in retail, analysis or pricing preferred Proficient in a wide range of analytical, quantitative, and statistical techniques and tools to derive insights from large, complex data environments Exceptional ability to extract strategic insights from large data sets ffice computer skills required; preference for Microsoft application experience Advanced Excel skills required Experience with statistical analysis software packages (e.g., SAS) required Excellent communication skills: listening, verbal and written Strong organizational, planning, and time management skills Strong work ethic complemented with a positive, can-do attitude Ability to learn company systems and tools Consumer Lending Data Analyst At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. General Function: This position focuses on payment processing; including ACH, wire transfers, and instant payments, primarily through API-based solutions. Responsibilities include designing processes, writing procedures, training internal teams, and identifying opportunities for continuous improvement and driving positive change. A critical team member in project delivery, collaborating with stakeholders across business and technology to ensure efficiency, compliance, and positive customer experience. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Essential Duties and Responsibilities: * Possess solid knowledge of the Commercial business line including strategy, business plans, products, processes and revenue streams. * Serve as a subject matter expert for payment processing, including ACH, wire transfers, and instant payments, with a focus on API-based solutions. * Design and document clear, user-friendly, and efficient procedures, workflows, SOPs, and training materials for payment flows, ensuring compliance, accuracy, and scalability. * Train team members on processes, tools, and reporting techniques to improve operational efficiency. * Review, research, and provide information and solutions for payment-related inquiries. * Create and maintain operational reporting to identify trends, monitor volumes, and recommend product enhancements. * Collaborate with line of business, operations, and technology teams to define requirements and deliver innovative processes and solutions. * Identify opportunities for continuous improvement with an emphasis on automation, risk control, and customer experience. * Assist in project planning, work assignments, and target dates; manage special projects and produce insightful reporting. * Manage special projects as assigned. Minimum Knowledge, Skills, and Abilities Required: * Bachelor's degree with an emphasis on MIS, Finance, Business, or equivalent combination of education and experience. * Minimum 2-4 years of experience in Banking, Systems or Operations; project management experience preferred. * Strong understanding of ACH, wire, and instant payment systems; familiarity with API integrations. * Knowledge of payment network rules, operational process, and technical communication protocols. * Proficiency in Windows based software programs (Outlook, Word, Excel, PowerPoint, Visio). * Excellent analytical skills, written and oral communication skills, and presentation skills. * Ability to design processes, write procedures, and train teams effectively. Newline Commercial Business Analyst II Total Base Pay Range 53,400.00 - 109,500.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. not available for immigration sponsorship.GENERAL FUNCTION: Assists in the execution of complex financial analysis and business improvement in support of capital adequacy processes, including Comprehensive Capital Analysis & Review (CCAR), and enterprise-wide stress testing. Emerging as a financial leader to all Fifth Third Bancorp lines of business, this role will assist in the coordination of Fifth Third's capital planning processes. Focus on providing value-added analysis and process improvement recommendations to support Capital Planning, as well as quality assurance and business controls support. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Understands the identification of key business factors (both internal and external) that impact capital planning processes. Maintains an up-to-date knowledge base to keep current on existing and emerging industry issues. + Collection, aggregation, and analysis of forecasted financials and supporting documentation from the across the Bancorp. + Plays a key supporting role in documentation of financial plans and analysis in a format appropriate for meetings with senior management. Evaluates and improves design of reports and processes to ensure that analytical tools evolve as business changes. + Performs maintenance on existing schedules and reports for changes to information. + Prepares and analyzes reports for all lines of business and affiliates. Investigates and documents unusual items. + Develops trend analyses and other quantitative reports to determine business trends. + Establishes, fosters and maintains working relationships with Finance, Risk and LOB personnel contributing to execution of enterprise-wide capital planning activities. + Works closely with line of business participants and other CCAR central process teams to improve the overall control environment of the capital planning process and drive consistency and sustainability. + Participates in complex process improvement initiatives to drive consistency & sustainability within capital planning. + Assists with providing guidance to stress test participants in updating/maintaining control documentation, including process flows, approval templates, & policy/procedural documentation. + Responsible for verifying and documenting compliance with risk management/control framework supporting relevant aspects of Fifth Third's Capital Planning Process. + Seeks opportunities to enhance Capital Adequacy Process (CAP) and is an active participant in process improvement and problem resolution issues. + Develops recommendations and action plans to support growth and eliminate or mitigate observed risks. + Attends meetings with peers to maintain knowledge of current and emerging issues and risks in respective focus areas. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + Bachelor's degree required. MBA, CFA, or CPA preferred. Knowledge of GAAP strongly desired. + Typically requires two to four years of accounting or finance related experience in industry or public accounting. + Should have a breadth of knowledge and experience in multiple lines of business within Bancorp. + Proficient with MS-Windows and other related PC applications. + Possess the desire and ability to learn mainframe applications, and automated data analysis tools and techniques. + This position requires excellent analytical, verbal and written communication skills necessary to interact with personnel ranging from clerical staff to more senior management. + Demonstrated proficiency in performance measurement tools and technology. + Ability to work both individually and as a member of a team. + Ability to maintain professional composure in a dynamic work environment that often requires management/completion of multiple tasks. + Demonstrate sound judgment as well as apply logical/critical thought processes. WORKING CONDITIONS: + Normal office environment with little exposure to dust, noise, temperature and the like. + Extended viewing of a CRT screen. #LI-BP1 Capital Planning Analyst II At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. not available for immigration sponsorship. GENERAL FUNCTION: Part of Finance Transformation team responsible for leading the modernization of our financial systems platform to increase data transparency and improved efficiencies. Performs moderate to complex analysis of data and other work assignments in support of the Treasury department under minimal guidance. Works to solve moderate to complex problems while utilizing best practices based on system knowledge or business knowledge. Focuses efforts around automation in reporting, documenting data flow for transparency, and pursuing resolution of data quality issues in partnership with various lines of business. Escalates and communicates issues as they arise to ensure the right level of visibility. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES: Performs moderate to complex analysis and other work assignments for one of the following Treasury related departmental functions: Asset/Liability internal reporting or Funding/Liquidity regulatory reporting. Communicates with internal stakeholders, maintaining regular communication with Finance and Accounting, the lines of business, Treasury, IT, and EDO to ensure that all appropriate items and issues are addressed, and that important items are documented and presented timely to senior management. Provides data to complex analysis related to balance sheet, NII and risk management. Utilizes the regulatory reporting application to help drive appropriate regulatory reporting in line with Federal Reserve guidelines in support of the Funding/Liquidity regulatory reporting. Identifies, analyzes, and supports data used in the processes used by Treasury to support critical business processes. Provides moderate to complex analysis to assist in internal and external management of financials. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Bachelor's degree in Finance or Economics preferred. Typically requires three - five years of finance related experience. Financial services / banking industry experience preferred. Strong analytical and spreadsheet modeling skills. Demonstrated ability to learn and become proficient with computer software, analytical and data base management tools. Proven ability to independently manage multiple assignments and demonstrated initiative. Demonstrated proficiency in critical thinking, leadership, business acumen, relationship building and teamwork. Strong verbal and written communication and organizational skills. Ability to work independently, as well as in a team environment. Proficiency with Microsoft Office software, including Word, Excel, Access, and PowerPoint. Proficiency with SAS preferred. WORKING CONDITIONS: Normal office environment. Extended viewing of a computer screen. #LI-BP1 Finance Transformation Business Analyst III At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. not available for immigration sponsorship. GENERAL FUNCTION: Part of Finance Transformation team responsible for leading the modernization of our financial systems platform to increase data transparency and improved efficiencies. Performs moderate to complex analysis of data and other work assignments in support of the Treasury department under minimal guidance. Works to solve moderate to complex problems while utilizing best practices based on system knowledge or business knowledge. Focuses efforts around automation in reporting, documenting data flow for transparency, and pursuing resolution of data quality issues in partnership with various lines of business. Escalates and communicates issues as they arise to ensure the right level of visibility. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES: Performs moderate to complex analysis and other work assignments for one of the following Treasury related departmental functions: Asset/Liability internal reporting or Funding/Liquidity regulatory reporting. Communicates with internal stakeholders, maintaining regular communication with Finance and Accounting, the lines of business, Treasury, IT, and EDO to ensure that all appropriate items and issues are addressed, and that important items are documented and presented timely to senior management. Provides data to complex analysis related to balance sheet, NII and risk management. Utilizes the regulatory reporting application to help drive appropriate regulatory reporting in line with Federal Reserve guidelines in support of the Funding/Liquidity regulatory reporting. Identifies, analyzes, and supports data used in the processes used by Treasury to support critical business processes. Provides moderate to complex analysis to assist in internal and external management of financials. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Bachelor's degree in Finance or Economics preferred. Typically requires three - five years of finance related experience. Financial services / banking industry experience preferred. Strong analytical and spreadsheet modeling skills. Demonstrated ability to learn and become proficient with computer software, analytical and data base management tools. Proven ability to independently manage multiple assignments and demonstrated initiative. Demonstrated proficiency in critical thinking, leadership, business acumen, relationship building and teamwork. Strong verbal and written communication and organizational skills. Ability to work independently, as well as in a team environment. Proficiency with Microsoft Office software, including Word, Excel, Access, and PowerPoint. Proficiency with SAS preferred. WORKING CONDITIONS: Normal office environment. Extended viewing of a computer screen. #LI-BP1 Finance Transformation Business Analyst III At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Bancorp Security Operations Center (BSOC) is a 24/7 global crisis monitoring and reporting center that provides Time-critical indications, warning, command and control for weather-related emergencies, natural disasters, criminal activities, and geo-political crises affecting our colleagues across the global enterprise. The BSOC is Fifth Third Bancorp's Central Alarm Monitoring Station and single point of contact for all emergency and non-emergency physical security and safety issues. The BSOC documents and reports all necessary information and coordinates communication and/or necessary actions to ensure a proper and timely response to all crisis/physical security incidents. It maintains situational awareness of local, regional, and national events that could impact Fifth Third Bank colleagues and locations. The BSOC operates 24 hours a day, 7 days a week, 365 days a year, ensuring the protection of our Colleagues, Customers, and Company through Best in Class Service. Our mission is to become the leading bank security and safety department whose capabilities, knowledge of our business and understanding of our customer allows us to ensure associate safety, mitigate losses and effectively respond to crisis situations. The Bancorp Security Operations Center Analyst is an individual contributor position within the BSOC. This role is responsible for answering incoming calls regarding suspicious activity and/or security related events, and for monitoring complex alarm and surveillance systems and coordinating appropriate response to alerts. The Bancorp Security Operations Center Analyst creates reports and maintains detailed logs of all calls and activities, and contacts relevant security and non-security colleagues to coordinate response or for assistance resolving issues. This individual reports these events to our field, branch, and/or home office partners per policy and leadership guidance. The Bancorp Security Operations Center Analyst reports directly to the Security Operations Center Manager, but takes tactical direction from BSOC Supervisor and Director of CSI & BSOC Operations when directed. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Responds to alarm signals and life safety devices such as Fire Alarms, Panic, Medical, etc. + Responds to emergency and non-emergency inbound phone calls such as workplace violence, bank robbery, medical emergencies, active aggressors, etc. + Makes outgoing phone calls and dispatch proper authorities. + Operates all BSOC equipment and peripheral equipment under supervision. + Interacts with external and internal customers via telephone, email and in person independently and promote a positive customer service atmosphere. + Creates reports and maintains detailed logs of all calls and activities. + Contacts relevant security and non-security colleagues to coordinate response or for assistance resolving issues. + Monitors complex alarm and surveillance systems and coordinates appropriate response to alerts. + Demonstrates excellent customer service skills when answering calls from our field, branch, or home office partners. + Responds to initial emergency issues and coordinates appropriate actions per policy related to the home offices, branch, call centers, and corporate offices. + Demonstrates expert written and verbal communication skills to accurately report incidents dealing with theft, safety, and other threat issues. + Monitors the security & safety for all colleagues, including those who travel. + Monitors access control, burglar alarms, fire safety systems, and CCTV systems and coordinate issue resolution with the enterprise physical security team. + Monitors internet, social media, news, and vendor media sources for global security issues, following protocol in case of an emergency situation. + Performs other duties as may be assigned by the SOC leadership team. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + High school diploma or equivalent, college degree preferred. + 1-3 year(s) of 911 Dispatching or Emergency Communications Experience, Law Enforcement or Criminal Justice related field. + Successful completion of 4 week on the job training. + Successful completion of critical skills tests (CSAA testing, PACOM, & March Training). + Ability to defuse emotional situations and effectively deliver instructions regarding safety. + Ability to multi-task and work a flexible schedule including a combination of days, evenings, nights, and weekends totaling 40 hours per week with occasional overtime. + Work effectively within a high-intensity environment answers incoming calls regarding suspicious activity and/or security related events. + Competency to perform all disaster recovery tasks, including BSOC operation. + Self-motivated problem solver with demonstrated analytical skill set. + Good organizational, multi tasking, and time management skills. + Ability to work in a team environment. + Demonstrated verbal and written communication skills, 30 wpm. + Experience with Microsoft Office Suite. WORKING CONDITIONS: + General office environment in a Central Station setting. + Extended viewing of computer monitors/screens. + Minimal domestic travel may be required. #LI-EG1 BSOC Central Station Event Analyst II - Third Shift At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Bancorp Security Operations Center (BSOC) is a 24/7 global crisis monitoring and reporting center that provides Time-critical indications, warning, command and control for weather-related emergencies, natural disasters, criminal activities, and geo-political crises affecting our colleagues across the global enterprise. The BSOC is Fifth Third Bancorp's Central Alarm Monitoring Station and single point of contact for all emergency and non-emergency physical security and safety issues. The BSOC documents and reports all necessary information and coordinates communication and/or necessary actions to ensure a proper and timely response to all crisis/physical security incidents. It maintains situational awareness of local, regional, and national events that could impact Fifth Third Bank colleagues and locations. The BSOC operates 24 hours a day, 7 days a week, 365 days a year, ensuring the protection of our Colleagues, Customers, and Company through Best in Class Service. Our mission is to become the leading bank security and safety department whose capabilities, knowledge of our business and understanding of our customer allows us to ensure associate safety, mitigate losses and effectively respond to crisis situations. The Bancorp Security Operations Center Analyst is an individual contributor position within the BSOC. This role is responsible for answering incoming calls regarding suspicious activity and/or security related events, and for monitoring complex alarm and surveillance systems and coordinating appropriate response to alerts. The Bancorp Security Operations Center Analyst creates reports and maintains detailed logs of all calls and activities, and contacts relevant security and non-security colleagues to coordinate response or for assistance resolving issues. This individual reports these events to our field, branch, and/or home office partners per policy and leadership guidance. The Bancorp Security Operations Center Analyst reports directly to the Security Operations Center Manager, but takes tactical direction from BSOC Supervisor and Director of CSI & BSOC Operations when directed. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responds to alarm signals and life safety devices such as Fire Alarms, Panic, Medical, etc. Responds to emergency and non-emergency inbound phone calls such as workplace violence, bank robbery, medical emergencies, active aggressors, etc. Makes outgoing phone calls and dispatch proper authorities. Operates all BSOC equipment and peripheral equipment under supervision. Interacts with external and internal customers via telephone, email and in person independently and promote a positive customer service atmosphere. Creates reports and maintains detailed logs of all calls and activities. Contacts relevant security and non-security colleagues to coordinate response or for assistance resolving issues. Monitors complex alarm and surveillance systems and coordinates appropriate response to alerts. Demonstrates excellent customer service skills when answering calls from our field, branch, or home office partners. Responds to initial emergency issues and coordinates appropriate actions per policy related to the home offices, branch, call centers, and corporate offices. Demonstrates expert written and verbal communication skills to accurately report incidents dealing with theft, safety, and other threat issues. Monitors the security & safety for all colleagues, including those who travel. Monitors access control, burglar alarms, fire safety systems, and CCTV systems and coordinate issue resolution with the enterprise physical security team. Monitors internet, social media, news, and vendor media sources for global security issues, following protocol in case of an emergency situation. Performs other duties as may be assigned by the SOC leadership team. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High school diploma or equivalent, college degree preferred. 1-3 year(s) of 911 Dispatching or Emergency Communications Experience, Law Enforcement or Criminal Justice related field. Successful completion of 4 week on the job training. Successful completion of critical skills tests (CSAA testing, PACOM, & March Training). Ability to defuse emotional situations and effectively deliver instructions regarding safety. Ability to multi-task and work a flexible schedule including a combination of days, evenings, nights, and weekends totaling 40 hours per week with occasional overtime. Work effectively within a high-intensity environment answers incoming calls regarding suspicious activity and/or security related events. Competency to perform all disaster recovery tasks, including BSOC operation. Self-motivated problem solver with demonstrated analytical skill set. Good organizational, multi tasking, and time management skills. Ability to work in a team environment. Demonstrated verbal and written communication skills, 30 wpm. Experience with Microsoft Office Suite. WORKING CONDITIONS: General office environment in a Central Station setting. Extended viewing of computer monitors/screens. Minimal domestic travel may be required. #LI-EG1 BSOC Central Station Event Analyst II - Third Shift At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.