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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Harrisburg, PA | $44,395 | $21.34 |
| 2 | Springfield, IL | $43,446 | $20.89 |
| 3 | Bloomfield Hills, MI | $37,954 | $18.25 |
| 4 | Columbus, OH | $36,480 | $17.54 |
| 5 | Plymouth, MN | $36,114 | $17.36 |
| 6 | Denver, CO | $35,315 | $16.98 |
| 7 | Austin, TX | $34,988 | $16.82 |
| 8 | Indianapolis, IN | $34,933 | $16.79 |
| 9 | Madison, WI | $34,076 | $16.38 |
| 10 | Pierre, SD | $32,707 | $15.72 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Senior Technical Service Specialist | $91,596 | $44 | - |
| 2 | Information Service Specialist | $88,406 | $43 | - |
| 3 | Specialist | $84,623 | $41 | - |
| 4 | Customer Service Expert | $83,326 | $40 | - |
| 5 | Transactional Specialist | $64,447 | $31 | - |
| 6 | Field Service Specialist | $63,201 | $30 | - |
| 7 | Service Officer | $62,874 | $30 | - |
| 8 | Senior Client Service Specialist | $57,425 | $28 | - |
| 9 | Human Service Specialist | $56,349 | $27 | - |
| 10 | Customer Solutions Specialist | $56,347 | $27 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Santander Bank | $80,656 | $39 | 1 |
| 2 | Morgan Stanley | $71,787 | $35 | 273 |
| 3 | Prudential Retirement Insurance And Annuity Co | $60,171 | $29 | - |
| 4 | M&T Bank | $60,071 | $29 | 13 |
| 5 | FNB | $48,621 | $23 | - |
| 6 | Fifth Third Bank | $41,753 | $20 | 150 |
| 7 | TD Bank US Holding Company | $39,238 | $19 | - |
| 8 | First Bancorp | $39,107 | $19 | 28 |
| 9 | IBC Bank | $37,111 | $18 | - |
| 10 | BMO Harris Bank | $36,920 | $18 | 4 |
| 11 | KeyBank | $36,778 | $18 | 17 |
| 12 | Charter Bank WI MN | $36,772 | $18 | - |
| 13 | Citizens Bank of Amsterdam | $36,218 | $17 | - |
| 14 | Associated Bank | $35,074 | $17 | 1 |
| 15 | Bank of Akron | $33,877 | $16 | - |
| 16 | TCF Financial | $33,465 | $16 | - |
| 17 | Old National Bank | $33,453 | $16 | 33 |
| 18 | Arvest Bank | $33,397 | $16 | - |
| 19 | Valley National Bank | $33,019 | $16 | 42 |
| 20 | Commerce Bank | $32,780 | $16 | 4 |