Service Representative jobs at Huttig Building Products - 205 jobs

Job DescriptionBenefits: Bonus based on performance Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Training & development Vision insurance Are you an individual with a passion for community and impact? Add your ambition to a goal-oriented career as a Client Specialist with the Schnabel District of Northwestern Mutual! Our team thrives on a shared commitment to growthboth personally and professionally. We believe that success comes not from chasing accolades, but from focusing on helping others through a consistent, values-based process. Awards follow when the mission is genuine. Our culture is built on the foundation of five core values: Continual Improvement. Commitment. Abundance. Kindness. Integrity. These principles shape how we show up every dayfor our clients and for each other. We maintain a close-knit, collaborative office environment where everyone is supported, encouraged, and valued like family. Were also proud to give back to the community we serve, supporting local organizations including the Lexington Humane Society, Hope Center, Operation Secret Santa, The Hearing & Speech Center, and Growing Together Preschool. Follow this link to hear why Financial Advisor, Jamie Mannarelli is so passionate about her career at Northwestern Mutual: **************************** Meet Some of Our Local Team: Christian Schnabel Managing Director How long with NM? 12 years Prior Experience? Came from Wealth Management and Banking, Consulting & Private Equity, and played college basketball. Passionate About? Family, travel, taking care of his 8 animals, golf, and hiking. Dedicated to his family and animals. Big sports fanloves all college sports. Randy Collins Wealth Management Advisor How long with NM? 43 years Prior Experience? Student at the University of Kentucky started at NM right out of college. Passionate About? Randys greatest passion has always been his family. Northwestern Mutual provided the flexibility and financial means to be fully present in his childrens lives. He also enjoys fishing, golf, and spending time outdoorshobbies made possible by the career freedom he earned through his work. Travis Powers Financial Advisor How long with NM? 2 years Prior Experience? Retired U.S. Marine Corps Lieutenant Colonel with 23 years of service as a helicopter pilot and senior leader. Also worked as a program manager supporting Navy and Marine Corps aviation through a government contractor. Passionate About? Travis values faith, family, and fitness. He and his wife have a blended family, a granddaughter, and two dogs. He enjoys the outdoors, hunting, hiking, and staying active. A former University of Kentucky football captain, he loves reconnecting with teammates. Key Responsibilities: As a Client Specialist, your primary role will be to engage with clients to understand their comprehensive financial needs, providing personalized guidance to help them achieve their financial protection and planning goals. You will design and implement tailored strategies that safeguard clients' assets, income, and overall financial well-being, ensuring their long-term security. Regularly reviewing and updating clients' financial plans and insurance policies to reflect any changes in their circumstances or goals will be crucial to ensure continuous protection. Additionally, you will cultivate a robust network of clients through referrals, active community involvement, and professional associations. Qualifications: Successful candidates will possess excellent interpersonal and communication abilities, strong analytical skills, and the capability to build lasting client relationships. We welcome individuals from business development-oriented organizations with uncapped earnings potential, including those from Medical Device, Education (teachers, administrators), Logistics, Retail, Solar, Payroll Services, Tech Business Development, Real Estate, Auto Rental, Nonprofit, Fitness and others. You will be required to obtain state insurance licenses, with training provided and sponsorship considered. Benefits: You will have continuous access to training and development programs, with sponsorship for advanced certifications to enhance your expertise. We offer a lucrative compensation structure including performance-based incentives and unlimited earning potential. You will receive extensive support from a dedicated planning team, marketing resources, and experienced mentors. Enjoy the flexibility to design a work schedule that aligns with your personal and professional goals. Most importantly, you will play a pivotal role in helping individuals and families secure their financial future, making a lasting difference in the community. We offer a first year stipend based on controllable factors, ensuring a starting income, if you put in the work and meet the positions requirements. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries in Milwaukee, WI. Christian Schnabel is a District Agent of NM. Flexible work from home options available.

United Consumer Financial Services Compa As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The primary responsibility of a Client Services Representative (Levels 1 -3) is to provide a high level of customer service to our merchants and consumers. As a Representative of UCFS your focus will be supporting transactions from application submission to loan contract verification and finally funding or cancellation. Representative must be able to assist all inbound or outbound consumer or merchant interactions respectfully and quickly by providing direct assistance as defined below or route call to appropriate Service Level Representative or other department. CLIENT SERVICES REPRESENTATIVE - LEVEL 1 (All Levels) Application Support: Accurately and quickly enter and process consumer's loan application information from inbound calls generated by Client's Sales Representatives (Merchants, Distributors, Call Centers or Store Sale's personnel). Provide Client's with auto generated decision responses regarding application from Underwriting (Approved or Declined) decision responses with confidence and clarity. In the event the loan application requires a manual review and decision by Underwriting. Transfer call to Underwriting or as directed by CSR - 2 or Supervisor. Re-contact Client's as needed to aid with application or status of Underwriting decision. Provide troubleshooting support for Client's using UCFS Application Portal. Provide immediate escalation of issues that prevent you or Client from completing Application in a quick and efficient manner. Loan Verification Support: Accurately and quickly verify all contracts. In the event there is an issue with agreement escalate to CSR-2 or Supervisor ASAP. Proficient in indexing all inbound documents located in the document coordinator tile in System. Accurately and quickly verify contract obligations with consumer (via in-bound or outbound call) by using various databases, predefined scripts, and document/update systems accordingly. Identify any potential fraudulent situations and escalate Consumer and/or Client Sales issues with Application or Contract processing to a CSR-2 or Supervisor. Ensure all Scheduled call backs to clients or merchants are completed as promised. Follow communication procedures, departmental policies, and compliance requirements. Maintain excellent internal communication within and among department(s). Use feedback provided by others to improve performance. All other duties as assigned. CLIENT SERVICES REPRESENTATIVE - LEVEL 2 ADDITIONAL SCOPE: Ability to perform Level 1 responsibilities at the highest level of proficiency. Review changes in application information (address, Co-buyer changes, income changes, and payment method changes to identify any account that would require a relook and send to Underwriting). Checking contracts to ensure compliance and accuracy. Effectively log in/out and process outgoing customer verification calls SLA communication daily with merchants to identify missing, incomplete, or invalid documents to ensure we receive all necessary documents and provide relevant updates. Outbound calls and emails to merchants to advise of any issues that arose during verification. Monitor and review received applications to determine if all paperwork has been received and take the next steps necessary for funding. Review and disposition applications accordingly that are outside the SLA. Monitor and respond to emails in the department email box. Identify and process cancellations that require a charge back to the merchant. Identify resolutions with accounts in problem queue and work with merchants or departments to resolve issues within 15 days. CLIENT SERVICES REPRESENTATIVE - LEVEL 3 ADDITIONAL SCOPE: Ability to perform Level 1 & 2 responsibilities at the highest level of proficiency. Ability to trouble shoot merchant questions (portal issues and merchant reporting reconciliations). Identify departmental needs and adjust priorities based on workload, staffing, customer needs, etc. Assist with training new hires and cross-training current employees. Identify Consumer Complaints and take appropriate actions to charge back account. Ability to handle escalated Client or Consumer calls while maintaining the highest level of consumer service and merchant satisfaction. Applying funds to negative merchant account system and work with sales to reduce current negative balances. SKILLS & ABILITIES Excellent written, verbal and interpersonal skills. Superior customer service skills and desire to help consumers. Self-motivated; can complete tasks without being asked. Strong commitment to high quality of service. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to multi-task in a busy, fast-paced, sometimes stressful environment with frequent interruptions. Ability to support and maintain confidential relationships, processes, and information. Ability to communicate effectively on the phone and in person. Can verbally articulate requests for information professionally. Ability to work quickly in accordance with organizational time constraints. Ability to read, write and perform mathematical calculations. Ability to attend to detail. Ability to understand and follow UCFS policies, procedures, and guidelines. Ability to promote a positive work environment for current and prospective employees. Proficiency with a computer, standard office equipment and computer programs, including but not limited to Outlook, Internet/search engines, online programs. MS Office a plus. MINIMUM QUALIFICATIONS High school diploma or GED. ·Call center/Customer Service experience a plus but not required. Superior service skills and desire to help our customers. Experienced Data Entry and testing may be required. Maintain alphanumeric data entry accuracy rate of 95% or above. For certain positions, Spanish language fluency may be required. WORKING CONDITIONS This position operates in a professional office environment at UCFS offices in Westlake, Ohio. This is typically a full-time position, which is defined as being scheduled to work up to 40 hours or more per week. UCFS is open for operation 7 days a week. May be called upon to work overtime, evening and weekend hours (weekends may be part of regular schedule and/or rotating schedule) as job duties demand. #LI-Hybrid Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******************, and please be sure to include the title and the location of the position for which you are applying.

Provides technical support to customers, field technicians, and employees who are diagnosing, troubleshooting and repairing Garage door access systems. Provides detailed support on shipped or installed products, including malfunctioning or failed components, configuration systems errors, installations. Technical support will also provide support for complex applications being investigated by Customers. * Work with customers/employees to investigate customer issues, identify solutions, advise customer, and providing resolution * Provide support to customer/users where the product is highly technical and sophisticated in nature. * Analyze issues and problems of high complexity, exercising excellent judgment in finding solutions to problems and issues with installed garage door access systems. * Assists in the successful resolution of service escalations. * Reports design, reliability and maintenance, and production problems to Quality, design engineering, production, and systems (IT) support. * May be involved in customer installations and/or training. * Logging and keeping records of customer/employee queries * Analyzing call logs so you can identify like/similar field issues for common solutions * Updating self-help documents so customers/employees (CCR's) can resolve problems themselves * Working with customers, field Sales, and Engineering in support of customer visits, as required, for more complex issues Essential Skills * A strong technical background with the ability to explain complex information in simple, clear terms to Customers and other employees. * An ability to assess each customer specific field issue by accessing records including but not limited to (Original sales records, production work orders, systems generated Bills of materials, engineering drawings, product literature , warranty documents, vendor documents, etc.). * Interpret and edit routine to complex distributor orders * Ability to make judgment calls when required to resolve field issues or make recommendations * Ability to read and understand cut bills and simple to complex shop and engineering and Architectural drawings. * Excellent working knowledge of computer systems in including CAD/Solid Works and excel as well as the ability to create PDF Files for external dissemination. * Ability to manage argumentative callers and convert conversation into a positive experience * Good analytical and problematic solving skills * Understanding of garage door design, configuration, and installation requirements a plus. * Good interpersonal and customer care skills * Good accurate records keeping * Ability to travel as needed to troubleshoot field issues (estimated 15% travel) Preferred BS in a technical application such as Mechanical Engineering or Associates Degree or Technical training institution. High School Diploma

Provides technical support to customers, field technicians, and employees who are diagnosing, troubleshooting and repairing Garage door access systems. Provides detailed support on shipped or installed products, including malfunctioning or failed components, configuration systems errors, installations. Technical support will also provide support for complex applications being investigated by Customers. Essential Skills • A strong technical background with the ability to explain complex information in simple, clear terms to Customers and other employees. • An ability to assess each customer specific field issue by accessing records including but not limited to (Original sales records, production work orders, systems generated Bills of materials, engineering drawings, product literature , warranty documents, vendor documents, etc.). • Interpret and edit routine to complex distributor orders • Ability to make judgment calls when required to resolve field issues or make recommendations • Ability to read and understand cut bills and simple to complex shop and engineering and Architectural drawings. • Excellent working knowledge of computer systems in including CAD/Solid Works and excel as well as the ability to create PDF Files for external dissemination. • Ability to manage argumentative callers and convert conversation into a positive experience • Good analytical and problematic solving skills • Understanding of garage door design, configuration, and installation requirements a plus. • Good interpersonal and customer care skills • Good accurate records keeping • Ability to travel as needed to troubleshoot field issues (estimated 15% travel) Preferred BS in a technical application such as Mechanical Engineering or Associates Degree or Technical training institution. High School Diploma • Work with customers/employees to investigate customer issues, identify solutions, advise customer, and providing resolution • Provide support to customer/users where the product is highly technical and sophisticated in nature. • Analyze issues and problems of high complexity, exercising excellent judgment in finding solutions to problems and issues with installed garage door access systems. • Assists in the successful resolution of service escalations. • Reports design, reliability and maintenance, and production problems to Quality, design engineering, production, and systems (IT) support. • May be involved in customer installations and/or training. • Logging and keeping records of customer/employee queries • Analyzing call logs so you can identify like/similar field issues for common solutions • Updating self-help documents so customers/employees (CCR's) can resolve problems themselves • Working with customers, field Sales, and Engineering in support of customer visits, as required, for more complex issues

Who We Are… Since our founding in 1901, Limbach's primary core value has always been: We Care. We are committed to creating a culture of belonging for our employees, our We Care culture, and our industry as a whole. Limbach Facility Services LLC, a subsidiary of Limbach Holdings, Inc., (NASDAQ: LMB) is an integrated building systems solutions firm whose expertise is the design, installation, management, service, and maintenance of HVAC, mechanical, electrical, plumbing and control systems. We engineer, construct, and service the mechanical, plumbing, air conditioning, heating, building automation, electrical and control systems in both new and existing buildings and infrastructure. We work for building owners in the private, not-for-profit, and public/government sectors. Our vision is to create value for building owners targeting opportunities for long term relationships. Our purpose is to create great opportunities for people. We carry out our vision and purpose through a commitment to our four core values… We Care We Act with Integrity We Are Innovative We Are Accountable The Benefits & Perks… Base salary range of $58K - $65K Full portfolio of medical, dental, and vision benefits, along with 401K plan and company match. HSA, FSA, and life insurance offerings. Maximize your professional development with our award-winning Learning & Engagement team. Engage in our “We Care” culture through our ERGs, brought to you by EMBRACE. Career pathing flexibility and mobility. Who You Are… As Accountant - Shared Services, you are responsible for providing accounting activities to support business operations by ensuring accurate and timely billings, cash management and general data entry accounting tasks. This Position… Some examples of the work you might do includes: Reviews and enters project-related documentation for new project setups, change orders, initial cost projections, and estimate/phase code adjustments while ensuring documentation is accurate and compliant with the Limbach Way. Updates purchase orders in the relevant system for proper cost commitments and researches and resolves any pending invoice exceptions. Creates and files project preliminary notices and maintains Certificates of Insurance. Updated project commitments, enter job cost adjustments, and processes project closures as directed by project and accounting managers. Generates and distributes monthly customer billings for quoted or time and material work orders and projects under $500K to ensure accuracy and timeliness including the renewal of maintenance contracts. Perform cash management tasks, including cash applications, distributing customer statements, collections, maintaining collection notes and payment status, and escalating issues to project and accounting managers as needed. What You Need… Bachelor's Degree in Business, Finance, Accounting, or a related field, OR 2+ years of relevant, job-related experience in a service or construction industry (without a degree). Foundational knowledge of accounting principles and practices. Proficiency with Microsoft Office products (Excel and Word in particular) Must be organized, attentive to detail, and possess strong analytical skills. Ability to effectively communicate (both written and verbally) with diverse audiences. Capacity to produce results when working both independently and as a part of a team. Ability to travel up to 5% of the time. Preferred Qualifications: Familiarity with Viewpoint accounting software. Conduct Standards: Maintains appropriate Company confidentiality at all times. Protects the assets of the Company and ethically upholds the Code of Conduct & Ethics in all situations. Cultivates and promotes the “Hearts & Minds” safety culture. Consistently exemplifies the Core Values of the Company (we CARE, we act with INTEGRITY, we are INNOVATIVE, and we are ACCOUNTABLE). Work Environment: This position operates in a professional office environment, and routinely utilizes standard office equipment such as computers, phones, copiers, printers, and scanners. The Company's “Work from Home” policy is applicable to this position. Physical Demands: In performing the duties of this job, the incumbent is regularly required to talk, hear, perform repetitive motion, and possess an appropriate degree of both visual acuity and manual dexterity. This is considered a sedentary position, which means possible exertion up to ten (10) pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. This job description is intended to describe the general nature of work being performed by the individual who assumes this role, not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs dictate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Limbach Facility Services LLC is an Equal Opportunity Employer. #LFS

Job Description 35-Year-Old, award-winning Home Improvement leader expanding its Call Center to meet continuing customer demand. This is an on-site role for the person who wants to grow their Sales career and their income. We are seeking a highly motivated Call Center Sales Specialist that is driven and wants to make an above-average income for a new opening in our performance-driven environment. You bring your competitive spirit and can-do attitude; we'll supply the training and the contacts. In this role, you will call homeowners who have expressed interest in our services to set appointments for in-home demonstrations and price estimates. You'll receive complete training on how to speak knowledgeably about our replacement window and bathroom remodeling services and help homeowners discover benefits such as increased home resale value and energy savings. We give our Call Center Sales Specialists a competitive edge through comprehensive training, targeted 1:1 coaching, and continuous mentoring so they learn, earn, and thrive in their sales careers. Our turnover is very low due to the quality of our training, coaching, and opportunities we provide to those who qualify. If you're looking for an opportunity where you can earn a great living, have the support and guidance needed to advance in your career, and be a part of a fun, growing company, apply today. Call Center Sales Specialist Benefits: Competitive Compensation (Unlimited Earning Potential) Medical and Dental Insurance Options 401k Retirement Saving Plan Paid Vacation and Personal Days Professional State of the Art Call Center Upbeat, Positive Work Environment Career Advancement Options NO travel Professional Quality Training and Ongoing Coaching Call Center Sales Specialist Qualifications: Comfortable with performance-based goals Ability to follow a script and have persuasive conversations Demonstrated ability to uncover need and overcome objections Strong verbal communications skills Competitive and highly self-motivated Driven, with a strong desire to succeed Thrive in a fast-paced, performance-based environment Strong computer proficiency Ability to work some evenings and weekends Minimum of 3 years Call Center/Inside Sales experience, required Experience in Collections or related fields, is a plus About Improveit! Home Remodeling: Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading, continuously growing, replacement contracting company headquartered in Columbus Ohio. Markets served include Columbus, Dayton, Cincinnati, Louisville/Lexington and Southern Indiana. We specialize in replacement windows, bathroom remodeling, and walk-in safety tubs. BBB-Accredited with an A+ rating and 21-time Consumers' Choice Awards Winners, we've completed over 60,000 jobs, and one in four is for a repeat customer. We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, “Improveit” is more than a name - it's an attitude that governs all that we do for our staff, our customers, and our communities. #ZR 43219 Powered by JazzHR 3WenHtryNS

Job Description 35-Year-Old, award-winning Home Improvement leader expanding its Call Center to meet continuing customer demand. This is an on-site role for the person who wants to grow their Sales career and their income. We are seeking a highly motivated Call Center Sales Specialist that is driven and wants to make an above-average income for a new opening in our performance-driven environment. You bring your competitive spirit and can-do attitude; we'll supply the training and the contacts. In this role, you will call homeowners who have expressed interest in our services to set appointments for in-home demonstrations and price estimates. You'll receive complete training on how to speak knowledgeably about our replacement window and bathroom remodeling services and help homeowners discover benefits such as increased home resale value and energy savings. We give our Call Center Sales Specialists a competitive edge through comprehensive training, targeted 1:1 coaching, and continuous mentoring so they learn, earn, and thrive in their sales careers. Our turnover is very low due to the quality of our training, coaching, and opportunities we provide to those who qualify. If you're looking for an opportunity where you can earn a great living, have the support and guidance needed to advance in your career, and be a part of a fun, growing company, apply today. Call Center Sales Specialist Benefits: Competitive Compensation (Unlimited Earning Potential) Medical and Dental Insurance Options 401k Retirement Saving Plan Paid Vacation and Personal Days Professional State of the Art Call Center Upbeat, Positive Work Environment Career Advancement Options NO travel Professional Quality Training and Ongoing Coaching Call Center Sales Specialist Qualifications: Comfortable with performance-based goals Ability to follow a script and have persuasive conversations Demonstrated ability to uncover need and overcome objections Strong verbal communications skills Competitive and highly self-motivated Driven, with a strong desire to succeed Thrive in a fast-paced, performance-based environment Strong computer proficiency Ability to work some evenings and weekends Minimum of 3 years Call Center/Inside Sales experience, required Experience in Collections or related fields, is a plus About Improveit! Home Remodeling: Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading, continuously growing, replacement contracting company headquartered in Columbus Ohio. Markets served include Columbus, Dayton, Cincinnati, Louisville/Lexington and Southern Indiana. We specialize in replacement windows, bathroom remodeling, and walk-in safety tubs. BBB-Accredited with an A+ rating and 21-time Consumers' Choice Awards Winners, we've completed over 60,000 jobs, and one in four is for a repeat customer. We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, “Improveit” is more than a name - it's an attitude that governs all that we do for our staff, our customers, and our communities. #ZR 43219 Powered by JazzHR QT2NCijZd0

35-Year-Old, award-winning Home Improvement leader expanding its Call Center to meet continuing customer demand. This is an on-site role for the person who wants to grow their Sales career and their income. We are seeking a highly motivated Call Center Sales Specialist that is driven and wants to make an above-average income for a new opening in our performance-driven environment. You bring your competitive spirit and can-do attitude; we'll supply the training and the contacts. In this role, you will call homeowners who have expressed interest in our services to set appointments for in-home demonstrations and price estimates. You'll receive complete training on how to speak knowledgeably about our replacement window and bathroom remodeling services and help homeowners discover benefits such as increased home resale value and energy savings. We give our Call Center Sales Specialists a competitive edge through comprehensive training, targeted 1:1 coaching, and continuous mentoring so they learn, earn, and thrive in their sales careers. Our turnover is very low due to the quality of our training, coaching, and opportunities we provide to those who qualify. If you're looking for an opportunity where you can earn a great living, have the support and guidance needed to advance in your career, and be a part of a fun, growing company, apply today. Call Center Sales Specialist Benefits: Competitive Compensation (Unlimited Earning Potential) Medical and Dental Insurance Options 401k Retirement Saving Plan Paid Vacation and Personal Days Professional State of the Art Call Center Upbeat, Positive Work Environment Career Advancement Options NO travel Professional Quality Training and Ongoing Coaching Call Center Sales Specialist Qualifications: Comfortable with performance-based goals Ability to follow a script and have persuasive conversations Demonstrated ability to uncover need and overcome objections Strong verbal communications skills Competitive and highly self-motivated Driven, with a strong desire to succeed Thrive in a fast-paced, performance-based environment Strong computer proficiency Ability to work some evenings and weekends Minimum of 3 years Call Center/Inside Sales experience, required Experience in Collections or related fields, is a plus About Improveit! Home Remodeling: Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading, continuously growing, replacement contracting company headquartered in Columbus Ohio. Markets served include Columbus, Dayton, Cincinnati, Louisville/Lexington and Southern Indiana. We specialize in replacement windows, bathroom remodeling, and walk-in safety tubs. BBB-Accredited with an A+ rating and 21-time Consumers' Choice Awards Winners, we've completed over 60,000 jobs, and one in four is for a repeat customer. We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, “Improveit” is more than a name - it's an attitude that governs all that we do for our staff, our customers, and our communities. #ZR 43219

Job Description 35-Year-Old, award-winning Home Improvement leader expanding its Call Center to meet continuing customer demand. This is an on-site role for the person who wants to grow their Sales career and their income. We are seeking a highly motivated Call Center Sales Specialist that is driven and wants to make an above-average income for a new opening in our performance-driven environment. You bring your competitive spirit and can-do attitude; we'll supply the training and the contacts. In this role, you will call homeowners who have expressed interest in our services to set appointments for in-home demonstrations and price estimates. You'll receive complete training on how to speak knowledgeably about our replacement window and bathroom remodeling services and help homeowners discover benefits such as increased home resale value and energy savings. We give our Call Center Sales Specialists a competitive edge through comprehensive training, targeted 1:1 coaching, and continuous mentoring so they learn, earn, and thrive in their sales careers. Our turnover is very low due to the quality of our training, coaching, and opportunities we provide to those who qualify. If you're looking for an opportunity where you can earn a great living, have the support and guidance needed to advance in your career, and be a part of a fun, growing company, apply today. Call Center Sales Specialist Benefits: Competitive Compensation (Unlimited Earning Potential) Medical and Dental Insurance Options 401k Retirement Saving Plan Paid Vacation and Personal Days Professional State of the Art Call Center Upbeat, Positive Work Environment Career Advancement Options NO travel Professional Quality Training and Ongoing Coaching Call Center Sales Specialist Qualifications: Comfortable with performance-based goals Ability to follow a script and have persuasive conversations Demonstrated ability to uncover need and overcome objections Strong verbal communications skills Competitive and highly self-motivated Driven, with a strong desire to succeed Thrive in a fast-paced, performance-based environment Strong computer proficiency Ability to work some evenings and weekends Minimum of 3 years Call Center/Inside Sales experience, required Experience in Collections or related fields, is a plus About Improveit! Home Remodeling: Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading, continuously growing, replacement contracting company headquartered in Columbus Ohio. Markets served include Columbus, Dayton, Cincinnati, Louisville/Lexington and Southern Indiana. We specialize in replacement windows, bathroom remodeling, and walk-in safety tubs. BBB-Accredited with an A+ rating and 21-time Consumers' Choice Awards Winners, we've completed over 60,000 jobs, and one in four is for a repeat customer. We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, “Improveit” is more than a name - it's an attitude that governs all that we do for our staff, our customers, and our communities. #ZR 43219 Powered by JazzHR pd3KuJOhGM

Job Description 35-Year-Old, award-winning Home Improvement leader expanding its Call Center to meet continuing customer demand. This is an on-site role for the person who wants to grow their Sales career and their income. We are seeking a highly motivated Call Center Sales Specialist that is driven and wants to make an above-average income for a new opening in our performance-driven environment. You bring your competitive spirit and can-do attitude; we'll supply the training and the contacts. In this role, you will call homeowners who have expressed interest in our services to set appointments for in-home demonstrations and price estimates. You'll receive complete training on how to speak knowledgeably about our replacement window and bathroom remodeling services and help homeowners discover benefits such as increased home resale value and energy savings. We give our Call Center Sales Specialists a competitive edge through comprehensive training, targeted 1:1 coaching, and continuous mentoring so they learn, earn, and thrive in their sales careers. Our turnover is very low due to the quality of our training, coaching, and opportunities we provide to those who qualify. If you're looking for an opportunity where you can earn a great living, have the support and guidance needed to advance in your career, and be a part of a fun, growing company, apply today. Call Center Sales Specialist Benefits: Competitive Compensation (Unlimited Earning Potential) Medical and Dental Insurance Options 401k Retirement Saving Plan Paid Vacation and Personal Days Professional State of the Art Call Center Upbeat, Positive Work Environment Career Advancement Options NO travel Professional Quality Training and Ongoing Coaching Call Center Sales Specialist Qualifications: Comfortable with performance-based goals Ability to follow a script and have persuasive conversations Demonstrated ability to uncover need and overcome objections Strong verbal communications skills Competitive and highly self-motivated Driven, with a strong desire to succeed Thrive in a fast-paced, performance-based environment Strong computer proficiency Ability to work some evenings and weekends Minimum of 3 years Call Center/Inside Sales experience, required Experience in Collections or related fields, is a plus About Improveit! Home Remodeling: Serving the needs of homeowners since 1989, Improveit! Home Remodeling is a leading, continuously growing, replacement contracting company headquartered in Columbus Ohio. Markets served include Columbus, Dayton, Cincinnati, Louisville/Lexington and Southern Indiana. We specialize in replacement windows, bathroom remodeling, and walk-in safety tubs. BBB-Accredited with an A+ rating and 21-time Consumers' Choice Awards Winners, we've completed over 60,000 jobs, and one in four is for a repeat customer. We foster a culture focused on winning and our passion is deeply rooted in continuous improvement. We seek leaders who are interested in developing leaders. For us, “Improveit” is more than a name - it's an attitude that governs all that we do for our staff, our customers, and our communities. #ZR 43219 Powered by JazzHR 33JlhJvMrm

Are you a quarterback looking for a team to guide, while receiving the support you need to grow? Lets be real - this job isn't for everyone. If you're just looking to coast through the workday, make excuses, or do the bare minimum, this isn't for you. But if you are outgoing, driven, value building customer relationships, take pride in your community, and want to build a solid career with great pay, keep reading. At Handyman Connection of Lansing, we're not just looking for task-doers-we want relationship builders who take pride in their work, keep their word, and always look for ways to improve. If you thrive in a customer-first, quality-driven environment, you'll feel right at home here. What We're Looking For: We are seeking a dynamic and organized Customer Service Representative to drive sales growth while ensuring efficient coordination of our craftsmen. This hybrid role is pivotal in managing client relationships, overseeing job scheduling, and ensuring projects are completed to the highest standards. If this sounds like you, you might be exactly who we're looking for at Handyman Connection of Lansing! Benefits: Competitive salary with uncapped performance-based incentives Paid time off Potential for hybrid work after initial training period Fantastic company culture - we care about our team and do a lot more than just work together, including company outings and volunteer opportunities Training & development opportunities for advancement Employee discounts on services Company swag Apply today to become Handyman Connection of Lansing's next Sales & Production Coordinator! Key Responsibilities: Sales & Customer Engagement: Promptly respond to inbound leads and inquiries Conduct virtual consultations to assess client needs and pre-qualify to determine if we are a good fit Prepare and present detailed estimates and proposals for small jobs Follow up on open proposals to close sales effectively Maintain accurate records in the CRM system Production Coordination: Schedule jobs and assigning appropriate craftsmen based on skill set and availability Communicate job details and expectations to the field team Monitor job progress, ensuring timely completion and quality standards Address any on-site issues or client concerns promptly & elevate as needed Coordinate procurement of necessary materials and supplies Administrative Duties: Maintain up-to-date project documentation Assist in job costing and post-project evaluations Generate reports on sales performance and project statuses Qualifications: Strong telephone and written communication skills Experience working in a Customer Service Role or Telemarketing Role preferred Outgoing personality; enjoys working with people Able to manage small business details while working independently Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc. Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, and PowerPoint Confident in selling over the phone. Experience handling customer payments. Effective problem solving ability with attention to detail Excellent communication and interpersonal skills Proficiency with CRM systems and scheduling tools Knowledge of home repair and light remodeling is a plus Pay: $18-21/hour + performance based bonuses Apply to Handyman Connection of Lansing and together we'll improve the homes and lives of our customers throughout Lansing area! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. Flexible work from home options available. Compensation: $18.00 - $21.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. Our craftsman enjoy: high earnings potential a flexible schedule that they control using their skills to help improve other's lives If this interests you, Handyman Connection might be a great fit for you! Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.

Flex is building a finance super app for premium business owners - reimagining every single aspect of the financial workflow and financial services for any entrepreneur. The company has grown revenue 25x+ since publicly launching in September 2023 and is on track to achieve profitability by late 2025. Flex is focused on mid-market businesses ($3 - $100M revenue) that are largely overlooked by existing fintech solutions and reliant on slow and outdated regional banks. We are targeting a ~$1T revenue opportunity that is largely up for grabs. Flex is a fully remote company and this role can be performed from anywhere. The Role We're looking for a driven, detail-oriented Business Development Representative (BDR) to own the top of Flex's acquisition funnel for our newest product - identifying, engaging, and qualifying high-value prospective customers and partners. Flex Elite, is our program for HNW business owners competing with premium cards on the market. This role is for someone who thrives on precision, personalization, and persistence. You'll be the first brand touchpoint for our most important audience: ambitious, high-performing business owners and operators. Your work will directly contribute to Flex's revenue growth and expansion into new verticals and geographies. This is a full-time role on the Growth team, reporting into the Growth function. What You'll Do- Own the top of the sales funnel - generating and qualifying leads for the Partnerships and Growth teams.- Conduct targeted outbound outreach to high-spending SMBs, founders, and potential partners aligned with Flex's target customer profile.- Research and segment prospects across industries where Flex's private-credit and financial products drive the most value.- Create personalized outreach sequences using CRM and automation tools to drive engagement.- Qualify inbound leads and assess fit through discovery calls, email, and LinkedIn outreach.- Collaborate with Marketing to refine messaging and optimize lead conversion.- Maintain data integrity and clean reporting within the CRM.- Consistently meet or exceed monthly and quarterly KPIs for outreach volume, qualified meetings, and conversion rates.- Act as a brand ambassador for Flex, delivering a high-touch, premium experience in every interaction. What We're Looking For- 1.5-2 years of outbound sales or business development experience, ideally in fintech, financial services, or high-end membership/consumer brands.- Strong written and verbal communication skills; comfortable speaking with business owners, executives, and affluent audiences.- Proven experience using CRM systems for lead management and pipeline tracking.- Results-driven mindset with a record of exceeding quotas and KPIs.- Excellent research and prospecting abilities.- Deep understanding of Flex's audience - ambitious entrepreneurs who value speed, service, and reliability.- Comfortable operating in a fast-moving, evolving environment. Who You Are- Experience selling or representing financial, lifestyle, or premium service products.- Exposure to high-net-worth, executive, or business-owner clientele.- Experience building outbound scripts or messaging frameworks. Why Join Us Join a rapidly growing AI-driven fintech redefining private credit, business finance, and premium financial services for entrepreneurs. Work alongside a passionate, high-performing team that values intensity, clarity, accountability, and creativity. Be part of a culture that rewards autonomy, encourages innovation, and treats employees with the same care and respect we deliver to our customers. Full medical, dental, and vision coverage, with dependent contribution. 401(k) plan. Flexible Time Off. Work-from-Home reimbursement to set up your space for success. Access to Flex events, experiences, and product perks - because you should feel like part of the ecosystem too.$65,000 - $100,000 a year This position is also eligible for a commission-based incentive plan. The estimated on-target earnings (OTE) for this role, including base and variable compensation, is $130,000-$200,000 Why Join Us Flex is growing quickly - you'll help shape the direction of a product and company with real momentum.We're well-capitalized with strong backing and a clear long-term vision.You'll work with a sharp, driven team that values autonomy, clarity, and quality.Join ambitious builders who care deeply about winning together - and having fun while doing it.Annual team on-sites. From Bogota to Mexico City, the entire Flex team gets together once a year to align and build camaraderie.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Join MidAmerica Basement Systems as a Customer Care Specialist and play a key role in the future of our team. You'll build meaningful connections and enhance customer experiences, while providing efficient and effective customer support. You'll have the opportunity to drive our business as you assist our marketing team by converting warm leads and setting our sales team up for success by converting those leads into sales appointments that create the work for our production crews. This is more than just a Customer Care Specialist role though. It's a chance to shape the future of a company that is redefining the construction industry. It's a chance to provide homeowners with piece of mind as we work to improve the health and safety of their homes. Can you imagine a world where employees go to work every day feeling valued and excited about their jobs, knowing they are making an impact on this world? We can. Join our team, and you can too. What We Provide A supportive culture built on trust, respect, fun, and growth. A fulfilling customer service role with NO cold calling! A full-time position with a flexible rotating first shift schedule. Work from home capabilities. The right tools and comprehensive training to help you succeed. Performance based incentives, weekly paydays, and great benefits. Real chances to grow your career. Your Impact Interacts via telephone, email, or text message to provide information to customers. Schedules and reschedules sales appointments through inbound and outbound communication with customers to maximize efficiency for the company and the sales reps. Saves appointments when a customer calls to cancel. Maintains customer accounts and records of customer interactions with accurate detail in a timely manner. Meets or exceeds appointment conversion rates. Provides tactical support to other departments as needed. Provides a remarkable experience for homeowners. Performs other duties as assigned. What You Provide Highly driven to succeed in a role focused on helping people Basic knowledge of customer service principles and practices. Ability to type a minimum of 40 words per minute. Ability to perform accurate data entry. Ability to multi-task. Excellent communication skills including active listening. Proficient computer skills with the ability to learn new software. Education and Experience High school diploma or GED required. 1+ years of customer service experience or a combination of education and experience preferred. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Ability to exert up to 10 pounds occasionally. *Equal Opportunity Employer, Drug Free Workplace, Drug Screen and Background Check Required*

******************** Respond to customer's inquiries and/or complaints regarding the company's product or services. Respond to calls on a daily basis, incoming and/or call-backs. Determine best method (s) to resolve problems to ensure customer satisfaction and adhere to company policies Inform customers of procedures and resolutions of problems. Provide follow-up to ensure customer satisfaction. Provide guidance and support to Lewisville CSR's. Assist upper-management in delegating routine office work. Essential Duties and Responsibilities: Maintain an accurate account of incoming telephone calls. Operate computer terminal (JDE, Right Fax and/or other applicable programs as designated by specific job responsibilities) to order parts, enter service history and provide shipping/receiving dates. Process credit card, check and in-warranty orders. Track packages/shipments through carrier. Provide detailed explanation of company policy and procedures in respect to warranty. Investigate and respond to customer order/billing inquiries and process credits if necessary. Take, investigate and solve customer complaints. Interface with dealers to solve customer problems. Provide non-warranty sales and/or service referrals for product, authorized service dealers or distributors. Mail/fax/email sales literature and service information to customers. Provide follow-up with customer, retail store, distributors and/or dealer as necessary. RightFax acknowledgement of credits and invoices. Mail rejections of RightFax. Skills/Experience Requirements: Customer Service Experience Exceptional telephone communication and problem solving skills. Basic computer skills, including data entry, Excel, Word, Power Point and Lotus Notes. Must be capable of handling advanced customer complaints in a satisfactory manner. Education Requirements: High School Diploma or Equivalent.

Call Center Representative - On-site Logan A/C & Heat Services 57 reviews Dayton, OH 45414 Starting at $17 an hour - Full-time Logan A/C & Heat Services in Dayton, OH is looking to hire a full-time Call Center Representative to provide fast, friendly service to our customers. Do you enjoy helping others? Are you looking for work-life balance and a supportive growth-oriented environment? The Customer Service Representative provides excellent customer service by answering phones, scheduling services, assisting, and directing customers to ensure a positive experience. Essential Duties and Responsibilities: Answer incoming calls for all markets Schedule service calls efficiently and profitably Make outbound calls to schedule maintenance for customers Maintain customer records by updating account information Respond promptly to customer inquiries Follow up on unscheduled service leads Communicate with customers through email, text, and/or phone Maintain professionalism, courtesy, and empathy with customers, establishing a positive rapport Resolve product or service problems by clarifying complaints, determining the cause, and providing the best solution, with follow-up to ensure resolution Work and communicate professionally with peers, other departments, and markets Meet call metrics, maintenance plan goals, and evaluation expectations Ability to work a rotating schedule, including evenings, weekends, and holidays Perform additional duties as assigned Competencies: Active Listening: Focuses on understanding customers and asking appropriate questions Communication: Timely and appropriate responses, demonstrating a quick grasp of information Composure: Remains poised under pressure and does not become defensive Courtesy: Demonstrates politeness and respect in interactions with others Patience: Tolerant and thorough, ensuring customer concerns are fully addressed before acting Experience and Requirements: Bachelor's Degree or Associate's Degree with 1-3 years of related experience 1-3 years of experience in customer service Experience with customer database systems Proficiency in Microsoft Word, Excel, and Outlook Strong written and oral communication skills Ability to adapt to changes in a fast-paced work environment QUALIFICATIONS Strong verbal and written communication Ability to work independently and with a team Excellent organizational skills Strong problem-solving skills Computer skills Experience talking over the phone 1-3 years customer service experience Ability to pass a background check Valid driver's license WORK SCHEDULE 9:00 AM-5:30 PM Monday-Thursday & 8:30 AM-5:00 PM on Friday. This position also has a requirement for holidays and Saturdays, working at least one holiday a year and one Saturday a month with holiday and Saturday hours being 7:30 AM-12:00 PM. Benefits: Eligibility for benefits begins after a 90-day probationary period. We offer a comprehensive benefits package, including: Medical, Dental, and Vision Insurance Health Savings Account (HSA) Short and Long-Term Disability Insurance Life Insurance Paid Vacation, Sick Time, and Holiday Pay 401(k) Plan and Profit Sharing (eligible after 1 year of employment) Our PARTE Values: P - People First - We believe every person matters. We lead with respect, compassion, and care- for our team, our customers, and our communities- because people are the heart of everything we do. A - Agile - We are responsive and embrace change with courage and creativity, with speed, purpose, flexibility, and forward thinking; we turn challenges into opportunities. R - Radical Ownership - We rise to every challenge by taking full responsibility for our actions, decisions, and outcomes. We don't just point to problems-we become the solution. T - Teamwork - We lift each other up and win as one. Through trust, collaboration and open communication, we achieve more- delivering the best for our customers, our company and each other. E - Excellence - Good enough is never enough. We strive for greatness in everything we do, fueled by passion and a commitment to exceed expectations every step of the way. To perform this job successfully, an individual must be able to meet the essential duties and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Logan Services Inc. offers Equal Employment Opportunities to all applicants.

Imprimus Labels and Packaging is a collaborative, people-focused organization with multiple manufacturing facilities across California, Ohio, and Texas. We are a leading producer of high-quality product labels, offering one of the most comprehensive ranges of printing solutions in the industry. Our teams support the demanding needs of the cosmetics, personal care, beverage, food, and dietary supplement markets-delivering precision, consistency, and exceptional service on every project. ESSENTIAL DUTIES AND RESPONSIBILITIES * Serve as a "Customer Experience Owner" by delivering exceptional service, fostering customer loyalty, and ensuring consistent, effective communication across sales and production teams. * Act as the primary point of contact for assigned customers, managing all day-to-day requests with professionalism, responsiveness, and accuracy. * Build and maintain strong customer relationships, ensuring needs are met and service-level standards are consistently achieved. * Coordinate all customer and sales information required to process orders, including estimates, artwork/proofs, samples, tooling, purchase order updates, and customer specification sheets. * Obtain and confirm customer approval for pricing, order details, and miscellaneous charges. * Understand basic plant and equipment capabilities-including tooling, presses, materials, and applications-to determine requirements, appropriate lead times, and to properly set customer expectations. * Manage customer inventory programs, proactively monitoring agreed-upon inventory levels and ensuring timely release of shipments. * Collaborate with the Team Leader to support key initiatives and complete assigned projects such as press proofs, new business setup, account transitions, backup coverage, and issue resolution. * Assist with RMAs and claims, helping the team process and resolve product returns, complaints, and quality concerns. * Support resolution of open payment issues by working closely with customers and internal departments as needed. EXPERIENCE AND EDUCATION: * High school diploma or equivalent required. * Minimum of five (5) years of Customer Service experience, preferably within the label printing or manufacturing industry. * Experience with Label Traxx or similar order-management systems highly preferred. PHYSICAL DEMANDS: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. * While performing the duties of this role, the employee is regularly required to communicate verbally and hear. * The employee must frequently use hands and fingers to handle, feel, or manipulate objects, tools, and controls. * The employee is occasionally required to stand, walk, sit, and reach with hands and arms. * The employee must occasionally lift and/or move up to 25 pounds. * Vision requirements include close vision, distance vision, and the ability to adjust focus. * The work environment noise level is typically low to moderate. EQUAL OPPORTUNITY EMPLOYER: We make employment decisions based on merit and other legitimate business reasons. We want to have the best available people in every job. Therefore, we do not discriminate and do not permit its employees to discriminate against other employees or applicants because of race, color, creed, sex, gender, transgender status, age, sexual orientation, national origin, citizenship, ancestry, religion, marital status, military service/veteran status, physical or mental disability, genetic information, medical condition, or any other characteristic protected by local, state or federal law.

Are you a dynamic communicator with a passion for sales? We're looking for Customer Service Sales Representatives who thrive in a fast-paced environment and excited to drive sales growth while delivering exceptional customer service. This role is based in our Call Center in Lancaster, TX. Tuff Shed is recruiting full time Customer Service Sales Representatives with hybrid option Build your future with Tuff Shed as a successful Customer Service Sales Representative! Build and nurture relationships with customers and our partners at The Home Depot via inbound and outbound calls, texts, emails, and online chat. Drive sales through engaging and persuasive conversations, while meeting or exceeding targets, using our robust CRM system. SKILLS AND EXPERIENCE: Proactive, goal-oriented, and competitive individual who thrives in a high-energy, sales-driven role Availability to work a flexible schedule, including evenings, weekends, and some holidays Call Center Hours of Operation are Monday - Saturday 7am to 9pm Sundays 8:30am to 7pm Demonstrated experience in sales with a strong ability to drive results and meet sales goals, including direct, internet, and/or phone sales; one year preferred Strong commitment to providing excellent customer service with a solution-oriented approach in a call center or customer service environment; one year preferred Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software is highly preferred Ability to prepare written correspondence such as emails and chats that create a professional image for Tuff Shed Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public Ability to prioritize and effectively manage time Ability to work successfully within a team environment Bilingual (English/Spanish) skills a plus WHAT'S IN IT FOR YOU? An opportunity to join a successful company and be part of a dynamic team! We offer competitive pay, a tiered performance-based sales bonus program, and benefits! Full Time: PTO, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), a 'Safe Harbor' 401(k) plan, Tier-based Sales Bonus Program On-Demand Access to your pay! (restrictions may apply) Work from Home Hybrid Option Available after Training: 2 days remote / 3 days in office WHO WE ARE: Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. We utilize cutting edge green technology in our materials and manufacturing processes, hold multiple U.S. Patents, and are an approved GSA vendor. NEXT STEPS: Learn more about us! Check out the TUFF SHED Website at ******************* Interested? Select "Apply!" We'd love to hear from you! Predictive Index Survey: As part of the application process, please take a short survey, called Predictive Index. Click on the following link to complete this five to seven minute survey: ************************************************************************************************ SLS2021

If you have excellent customer service skills, join the Champion Window team! Champion has immediate openings for experienced Customer Service agents at our Sharonville headquarters. The ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive a quality phone experience. Responsibilities * Inbound customer phone calls * Scheduling customer estimate appointments * Assisting customers with service inquiries * Listening to recorded incoming calls to verify customer data against appointment data, correcting opportunities when available * Data entry * Call quality assurance * Reporting * Other duties as assigned Qualifications * 1-3 years' experience working in a customer service, office or call center environment * Excellent customer service skills both written and verbal * Strong, accurate data entry skills * Process focused - structure and consistency is key * Strong attention to detail * The ability to successfully work as part of a team * Self-starter * Ability to multi-task * Appointments Plus/CRM knowledge a plus Champion Window is an Equal Employment Opportunity Employer Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career. #INDC If you need assistance with completing the online application due to a disability, please contact Champion Window. Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.

Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here. Start your journey with OBE and help us build the future. What You'll Get to Do The Customer Service Representative is focused on providing product and service information, resolving product and service problems, and process orders. Serve as an ambassador (customer advocate) between the customer and the company and report to the Customer Service Manager. This role is perfect for an individual who is detail oriented, adaptable and a problem solver. A vital member of the Customer Service Team this is an opportunity to build a career with an industry leader. Job responsibilities include: Maintain broad knowledge of clients, products and services of the organization Provide proactive support and drive adoption across all accounts through clear communication, basic technical support and consistent customer engagement Resolving customer issues by diagnosing root cause, recommending solutions and expediting corrections Perform daily data entry with a strong focus on accuracy, timeliness, and efficiency Provide support and assistance to team members to ensure workflow efficiencies and accurate fulfillment What We Are Looking For To be considered for the Customer Service Representative position, the following conditions must be met: A minimum of 1-year previous customer service experience Strong problem solving, organization and communication skills Ability to thrive in a fast-paced, collaborative environment while consistently meeting deadlines Ability to read and perform mathematical calculations, and write measurements in number fractions at a high school education level Ability to accommodate mandated overtime What OBE Offers You Benefits that benefit you - industry competitive benefits at the lowest cost to the employee Work-life balance - PTO and holidays, including floating holidays you can choose Compensation that rewards your hard work - A pay-for-performance culture with potential for annual raises and bonuses Training - We will equip you with the knowledge and skills you need to succeed OBE Privacy Policy OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.