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Working at Hyatt Hotels

Zippia score 4.6

Overview

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Hyatt Hotels overview

Industry
Hospitality
Revenue
$6.6B
Headquarters
Chicago, IL
Employees
127,000
Founded in
1957
Organization type
Public
Social media

Hyatt is a hospitality company focusing on hotel and resort management, franchising, and property development. Founded over fifty years ago in 1957 near the Los Angeles airport, the company has built a reputation for innovation and authentic hospitality. With a diverse portfolio of industry-leading brands, they continue to expand their global footprint with properties in various segments including hotels, resorts, residential, and vacation ownership.

Based in Chicago, IL, Hyatt is led by CEO Mark Samuel Hoplamazian and boasts an employee base of 127,000. The company generates an annual revenue of $5.9 billion and is known for its diverse workforce and commitment to core values. By adhering to these values, Hyatt aims to become the preferred brand in each segment they serve for associates, guests, and owners alike.

Hyatt Hotels's mission statement

To provide authentic hospitality by making a difference in the lives of the people we touch every day.

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4.1/5

Hyatt Hotels employee reviews

Based on 26 ratings

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Job openings at Hyatt Hotels
1,477 positions
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Hyatt Hotels employee reviews

Hyatt Hotels employee reviews
4.1/5

Based on 26 ratings

Work at Hyatt Hotels? Share your experience.
Employee reviews
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3.0
A zippia user wrote a review on Jun 2025
Pros of working at Hyatt Hotels

Pros working at hyatt are that every month there is an some sort of celebration and activities to do

Cons of working at Hyatt Hotels

cons are its a great place to work And the experience is great

Hyatt Hotels benefits

my favorite perks is the you have lot of opportunities the health benefits are the best

What do you like best about Hyatt Hotels's CEO and the leadership team?

The leadership team is great they lead you the best way they hoe

How would you improve Hyatt Hotels's culture?

the company culture is great they don't need any improvement

How did you prepare for the Hyatt Hotels interview?

I brace my self and then I pray

How does your compensation at Hyatt Hotels compare to the industry average?

Good and emprowering,and its encouraging

What's the diversity at Hyatt Hotels like?

great they are the best

What brings you the most joy at Hyatt Hotels?

my coworkers and the work overall

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4.0
A zippia user wrote a review on Oct 2023
Pros of working at Hyatt Hotels

The communication with each person you cross in front

Cons of working at Hyatt Hotels

Long hours of standing up

Hyatt Hotels benefits

Employee Stays

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5.0
A zippia user wrote a review on Jun 2023
Pros of working at Hyatt Hotels

Hyatt offers many things and opportunities to grow within the company.

Cons of working at Hyatt Hotels

There aren't many downsides to working here.

Hyatt Hotels benefits

Free food and the opportunity to stay at other Hyatts world-wide.

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3.0
A zippia user wrote a review on May 2023
Pros of working at Hyatt Hotels

Employee discount

Cons of working at Hyatt Hotels

Being stuck in your career. Unfair management, and not being able to do anything about it. You have to go along with double standards within the organization. Hard work never pays off. You need to focus on being in the inner circle more than hard work.

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4.0
A zippia user wrote a review on Mar 2022
Pros of working at Hyatt Hotels

Culture for caring (for internal and external stakeholders)

Cons of working at Hyatt Hotels

Feeling stuck in hourly rates and time it takes to move toward career goals.

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1.0
A zippia user wrote a review on Feb 2022
Pros of working at Hyatt Hotels

Free drinks and office location

Cons of working at Hyatt Hotels

Lack of reward, job evolution, and a lot of the people. People (Managers) are happy to sit back and not doing anything but coast and collection a pay check.

Hyatt Hotels benefits

401K match to a certain point.

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at Hyatt Hotels

the people I worked with and the people I helped

Cons of working at Hyatt Hotels

travel to Buffalo

Hyatt Hotels benefits

Priority and free rooms at Hyatt hotels

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at Hyatt Hotels

I like working there because they have all pleasant personality and i experienced a lot about customer satisfaction. And i really like customer service it give me happines when i see all the people i served is satisfied. And i like challange when im working.

Cons of working at Hyatt Hotels

What i dont like when im working is im not enjoying what i do.

Hyatt Hotels benefits

Health benefits and retirement.

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5.0
A zippia user wrote a review on Jan 2021
Pros of working at Hyatt Hotels

The environment, flexibility, and people

Cons of working at Hyatt Hotels

Demanding/rude guests

Hyatt Hotels benefits

Free hotel rooms!

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5.0
A zippia user wrote a review on Dec 2020
Pros of working at Hyatt Hotels

My overall experience was great, I loved the environment and all the facilities provided to us.

Cons of working at Hyatt Hotels

Due to COVID, our hours got reduced.

Hyatt Hotels benefits

Kitchen resources.

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3.0
A zippia user wrote a review on Aug 2020
Pros of working at Hyatt Hotels

There placement

Cons of working at Hyatt Hotels

Nthing

Hyatt Hotels benefits

My benefit is that I would like to meet new peoples that is good for my growth

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5.0
A zippia user wrote a review on Aug 2020
Pros of working at Hyatt Hotels

Opportunity to grow

Cons of working at Hyatt Hotels

Impact of Covid on travel industry

Hyatt Hotels benefits

Free hotel rooms, flexibility in schedule.

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5.0
A zippia user wrote a review on Jul 2020
Pros of working at Hyatt Hotels

Family environment with coworkers and repeat hotel guests.

Hyatt Hotels benefits

Medical benefits, hotel discounted rates and the fun events the hotel was involved in.

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5.0
A zippia user wrote a review on Jul 2020
Pros of working at Hyatt Hotels

The positive supportive culture. Ability to move up.

Cons of working at Hyatt Hotels

Low pay scale for full time hours.

Hyatt Hotels benefits

The travel benefits

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5.0
A zippia user wrote a review on Jun 2020
Pros of working at Hyatt Hotels

They care about employees, as much as customers, benefits are great, work life balance and wellness is a top priority.

Cons of working at Hyatt Hotels

promotions are not offered to current employees

Hyatt Hotels benefits

Discount offered to employees for staying at Hyatt properties

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3.0
A zippia user wrote a review on May 2020
Pros of working at Hyatt Hotels

Time goes fast when i was working. And most of the staff were friendly.

Cons of working at Hyatt Hotels

I was treated very harsh and was let go from my job with no warning due to covid-19

Hyatt Hotels benefits

Free food was the only benifit

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5.0
A zippia user wrote a review on Mar 2020
Pros of working at Hyatt Hotels

Room for growth and the team morale

Cons of working at Hyatt Hotels

Never closed, lol

Hyatt Hotels benefits

Free hotel rooms and great benefits

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3.0
A zippia user wrote a review on Oct 2019
Pros of working at Hyatt Hotels

Meeting a diverse clientele. Great exposure to million dollar operations

Cons of working at Hyatt Hotels

Union environment. Not valued as a manager

Hyatt Hotels benefits

hotel comp nights

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2.0
A zippia user wrote a review on Sep 2019
Pros of working at Hyatt Hotels

Travel discounts.

Cons of working at Hyatt Hotels

Sexist supervisors and general managers, not enough recognition for talent, experience, or work put into each job.

Hyatt Hotels benefits

Travel discounts.

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4.0
A zippia user wrote a review on Aug 2019
Pros of working at Hyatt Hotels

Co workers and management was good.

Cons of working at Hyatt Hotels

Didn't make much hours

Hyatt Hotels benefits

Getting hotel comp stays at other hyatt hotels

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5.0
A zippia user wrote a review on Jun 2019
Pros of working at Hyatt Hotels

The people.

Cons of working at Hyatt Hotels

Lack of Remote work since there is not a Global Contact Center where I will be moving to.

Hyatt Hotels benefits

The Free rooms

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5.0
A zippia user wrote a review on Jun 2019
Pros of working at Hyatt Hotels

Great Hotel to begin your career in Hotel Mgt. I began working for them in 1974 and climb the ladder after 44 years in the hospitality industry.

Cons of working at Hyatt Hotels

You are on 24-hour call when you a G.M.

Hyatt Hotels benefits

Food & drinks. Free stay room nights at Hyatt hotels Worldwide.

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The team at Hyatt Hotels

  • The founders of Hyatt Hotels are Jason Pritzker, Hyatt von Dehn and Jack Crouch.
  • The key people at Hyatt Hotels are Mark Samuel Hoplamazian, Jason Pritzker and Hyatt von Dehn.
Key people
Mark Samuel Hoplamazian
Jason Pritzker
Hyatt von Dehn
Jack Crouch

Hyatt Hotels rankings

Hyatt Hotels is ranked #15 on the Best Hospitality companies to work for in Illinois list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Hyatt Hotels salaries

Average Hyatt Hotels salary
$38,881
yearly
$18.69 hourly
Updated March 14, 2024

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Hyatt Hotels diversity

10.0
Diversity score
We calculated Hyatt Hotels’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Hyatt Hotels’s workforce.
Hyatt Hotels diversity summary. Zippia estimates Hyatt Hotels's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Hyatt Hotels's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Hyatt Hotels's workforce.
  • Hyatt Hotels has 127,000 employees.
  • 52% of Hyatt Hotels employees are women, while 48% are men.
  • The most common ethnicity at Hyatt Hotels is White (58%).
  • 19% of Hyatt Hotels employees are Hispanic or Latino.
  • 12% of Hyatt Hotels employees are Black or African American.
  • The average employee at Hyatt Hotels makes $38,881 per year.
  • Hyatt Hotels employees are most likely to be members of the democratic party.
  • Employees at Hyatt Hotels stay with the company for 4.0 years on average.

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Hyatt Hotels office locations

Hyatt Hotels is headquartered in Chicago, IL

Biggest Hyatt Hotels locations

RankCityJob countAvg. salary
1Chicago, IL102$39,881
2Austin, TX75$35,297
3San Diego, CA53$45,023
4New York, NY51$48,116
5Houston, TX43$34,801
6San Antonio, TX42$35,386
7Dallas, TX31$35,359
8Phoenix, AZ29$37,895
9Jacksonville, FL18$32,653
10San Jose, CA14$46,429

Videos about working at Hyatt Hotels

The Hyatt Employment Experience - Hotel Jobs and Careers
Hyatt Recruiting - Hotels Jobs Careers
Hyatt's Corporate Management Training Program - Career TV
Why We Love Working at Hyatt
Hyatt - A Great Place to Work For... Front Desk Office Agents
Hyatt Employees speaking about selecting Hyatt as an employer.
Why We Love Working at Hyatt - Hotel Jobs and Careers

Hyatt Hotels financial performance

8.8
Performance score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Hyatt Hotels currently has 5.9B in revenue. Hyatt Hotels's most recent quarter produced 1.6b (q3'2023).

Hyatt Hotels annual revenue

$7B
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Highest paying Hyatt Hotels competitors

Compare Hyatt Hotels salaries to competitors, including Rosewood Hotels & Resorts, Interstate Hotels & Resorts, and Radisson Hotels International Inc. Employees at Rosewood Hotels & Resorts earn the highest average yearly salary of $53,107. The salaries at Interstate Hotels & Resorts average $48,218 per year, and the salaries at Radisson Hotels International Inc come in at $42,039 per year.
RankCompanyAverage salaryJobs
1$53,1070
2$48,2180
3$42,0390
4$41,2570
5$40,0950
6$38,8200
7$37,2080
8$36,8550
9$35,7570
10$35,6620
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Hyatt Hotels FAQs

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    Updated March 14, 2024

    Zippia gives an in-depth look into the details of Hyatt Hotels, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Hyatt Hotels. The employee data is based on information from people who have self-reported their past or current employments at Hyatt Hotels. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Hyatt Hotels. The data presented on this page does not represent the view of Hyatt Hotels and its employees or that of Zippia.

    Hyatt Hotels may also be known as or be related to Hyatt, Hyatt Hotels and Hyatt Hotels Corporation.