Vice President of Field Operations - Latin America & Caribbean (Remote Opportunity)
Hyatt 4.6
Hyatt job in Chicago, IL or remote
Hyatt Hotels Corporation is seeking a strategic and relationship-focused Vice President, Field Operations to lead a diverse portfolio across Latin America and the Caribbean. This role is at the intersection of performance leadership and brand stewardship, ensuring business hotels and resorts thrive financially while delivering authentic, culturally resonant guest experiences.
You will play a pivotal role in strengthening owner relations, guiding multi-market teams, and adapting Hyatt's global standards to reflect the rich diversity of the region. This is your opportunity to influence growth, champion multicultural collaboration, and leave a lasting impact on one of the most dynamic regions in global hospitality.
**Who We Are**
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines canopen the door for exciting career and growth opportunities to our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.
**Why Now?**
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
**How We Care for Our People**
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
· Annual allotment of free hotel stays at Hyatt hotels globally
· Flexible work schedule
· Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
· A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
· Paid Time Off, Medical, Dental, Vision, 401K with company match
**Who You Are**
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.
**Qualifications:**
This role is accountable for operational excellence, profitability, owner engagement, and brand integrity across a portfolio of business hotels and resorts in Latin America and the Caribbean. The Vice President, Field Operations - LAC ensures that properties meet ambitious performance targets, deliver authentic guest experiences, and strengthen Hyatt's reputation in multicultural markets.
Key responsibilities include:
· Hotel & Resort Performance Leadership: Set and monitor financial, operational, and guest experience targets. Partner with General Managers to identify opportunities, strengthen profitability, and drive market competitiveness.
· Owner Relations & Stakeholder Engagement: Build and sustain strong relationships with ownership groups, aligning on strategies, capital planning, and growth priorities. Serve as a trusted advisor and ensure transparent, collaborative communication that builds long-term partnerships.
· Multicultural Brand Stewardship: Ensure properties reflect Hyatt's standards while honoring local cultures and traditions. Guide leaders in creating experiences that resonate with diverse guests while safeguarding Hyatt's global reputation.
· Growth & Transitions: Lead the successful opening, rebranding, or transition of hotels and resorts, ensuring swift alignment with Hyatt expectations and owner objectives.
· Talent Development: Mentor and coach General Managers across multiple cultures, fostering leadership growth, succession readiness, and a robust pipeline of future Hyatt leaders.
· Strategic Capital Planning: Oversee the 10-year capital planning process, aligning investments with both performance outcomes and long-term brand strength.
This position is central to Hyatt's commitment to delivering exceptional business and leisure experiences, while fostering strong owner partnerships and celebrating the multicultural spirit of Latin America and the Caribbean.
**Qualifications**
Experience Required:
· 15 years of operations leadership across hotels and/or resorts, including experience in multicultural markets
· Minimum of 5 years as a General Manager with a proven track record of success
· Demonstrated expertise in building and sustaining strong owner relationships.
Experience Preferred:
· Bachelor's degree in hospitality, business, or a related field
· Multilingual fluency (Spanish and/or Portuguese) strongly preferred
· Prior experience leading teams across Latin America and the Caribbean
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
**We welcome you:**
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
_The salary range for this position is $208,500 - $278,000. This position is also eligible to earn an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._
_We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._
**Primary Location:** US-IL-Chicago
**Organization:** Hyatt Corporate Office
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Hotel Operations
**Req ID:** CHI014912
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$208.5k-278k yearly 60d+ ago
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Senior Digital Product Manager (Remote Opportunity)
Hyatt 4.6
Hyatt job in Chicago, IL or remote
**The Opportunity** Hyatt seeks an enthusiastic Senior Digital Product Manager to join our Sales and Events Digital Portfolio. In this role, you will be collaborating closely with the broader Sales and Events Digital team, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization.
**Who We Are**
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines canopen the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
**Why Now?**
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
**How We Care for Our People**
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
· Annual allotment of free hotel stays at Hyatt hotels globally
· Flexible work schedule
· Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
· A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
· Paid Time Off, Medical, Dental, Vision, 401K with company match
**Who You Are**
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.
**The Role**
Reporting to the Senior Manager of Product Management, the Senior Digital Product Manager leads the development, prioritization, execution, and delivery of Hyatt digital experiences within the Sales and Events space. The ideal candidate will be comfortable delivering enterprise digital products with clear goals and desired outcomes, while receiving guidance and coaching from product leadership.
**Key Responsibilities**
Product Strategy, Roadmap, and Management
-Develop, prioritize, and execute a high-value product roadmap balancing new feature development with ongoing optimization
-Lead day-to-day product management activities with Engineering and Design counterparts
-Write agile epics and user stories for iterative product development
-Define and manage delivery timelines, proactively identifying risks and mitigation plans.
Stakeholder Management, Cross-functional Collaboration, Communication
-Build and maintain strong stakeholder relationships; collaborate closely with business partners to align product strategy with business goals, prioritize, and secure resources
-Communicate product strategy, progress, and updates to leadership and stakeholders
-Partner with cross-functional teams to support effective go-to-market planning, release readiness, and post-launch evaluation
Analytics and Measurement
-Proactively use data insights to inform prioritization and decision-making
-Measure and report on product performance using quantitative and qualitative methods
-Influence decision-making by presenting clear recommendations supported by data and insights
-Apply A/B and test and learn methodologies to drive continuous product improvement
**Qualifications:**
**Experience Required:**
-5 years of experience in Digital Product Management, Program Management, or equivalent role
-Experience with JIRA
**Experience Preferred:**
-Bachelor's degree or equivalent work experience
-Strong digital web background with enterprise product delivery experience
-Familiarity with systems such as ContentSquare, AirTable, Mural and Microsoft Suite
-Experience in hospitality, sales, event planning, or B2B is a plus
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
**We welcome you:**
Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
_We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._
_The salary range for this position is $135,000 to $170,000. This position is also eligible to earn an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._
**Primary Location:** US-IL-Chicago
**Organization:** Hyatt Corporate Office
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Digital
**Req ID:** CHI015050
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$135k-170k yearly 14d ago
Senior Analyst, GRO Support
Hilton 4.5
Columbus, OH job
_\*\*\*This role is based at one of our corporate offices in Memphis, TN; Dallas, TX, or Remote\*\*\*_ This is your chance to be part of an in\-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions\! As a Senior GRO Support Analyst _,_ you will bring your leadership and technical skills to a hospitality company with an award\-winning culture\. On the GRO Support team reporting to the Manager, GRO Support, you will support internal and external partners utilizing today's pricing and inventory capabilities and projects\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Troubleshoot system issues, ensuring data accuracy, and finding system configuration and usage opportunities across individual and portfolios of properties\.
+ Represent the team in projects driving new and enhancing existing solutions to better support the capability once in steady state\.
+ Lead efforts to directly and indirectly improve team delivery of exceptional customer experience\.
**How you will collaborate with others:**
+ Collaborate with project and support teams to establish clear communication channels, defined escalation protocols, and ensure the necessary knowledge and resources are shared\.
+ Assess the support process, seek opportunities for improvement, and contribute to the implementation of efficiencies\. Additionally, ensure that all risks are escalated promptly to important partners\.
+ Maintain a knowledge of Hilton's Revenue Management business systems including and not limited to, GRO, OnQ R&I, and Hilton Reporting Hub\.
**What projects** **you will take ownership of:**
+ Queue Productivity - The Sr\. Analyst team monitors common questions and themes to operate more efficiently\. This includes determining gaps in current processes, creating new procedures, escalating high\-risk issues, and coaching Analyst team members operationally\.
+ Revenue Management, Pricing & Inventory Capabilities \- As capabilities are added and enhanced, the Sr\. Analyst is the team's eyes and ears\. They anticipate user questions, develops the steady state support plan, updates and educates the wider team\.
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Two \(2\) years of work experience in hotel operations, the travel industry, revenue management systems, or a technical support capacity\.
+ Experience in Excel \(can maintain complex spreadsheets\), Word, and PowerPoint
+ Hybrid work schedule two days per week based in the Memphis, TN or Dallas, TX corporate office
+ Proficiency in programming or data science: SQL or Python or R
**It would be useful if you have:**
+ BA/BS Bachelor's Degree
+ Two \(2\) years of GRO system experience
+ Two \(2\) years of work experience in one the following areas: distribution systems, project management, or development roles
+ Knowledge of other Hilton systems like OnQ FMS, PEAK, PEP, and TOPdesk
+ Two \(2\) years of experience in Salesforce
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $70,000 \- $100,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Sales and Marketing_
**Title:** _Senior Analyst, GRO Support_
**Location:** _null_
**Requisition ID:** _COR015F4_
**EOE/AA/Disabled/Veterans**
Housekeeper/Room Attendant (Part Time) - Homewood Suites Kalispell (Job Number: HOT0C5LV) Work Locations: Homewood Suites Kalispell Hutton Ranch Plaza Hwy 93 Kalispell 59901Job Title: HousekeeperAs part of Team Hilton, our Housekeepers love being a part of our award-winning culture. From flexible scheduling and a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program, you'll love working at Hilton!What are the benefits of working for Hilton?Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:Go Hilton travel program: 100 nights of discounted travel Access to your pay when you need it through DailyPayHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCareMental health resources including free counseling through our Employee Assistance ProgramBest-in-Class Paid Time Off (PTO)401K plan and company match to help save for your retirement**Available benefits may vary depending upon property-specific terms and conditions of employment What will you do as a Housekeeper?Hilton Housekeepers are the heart of our hospitality, making our hotels a home away from home for our guests! Your meaningful work impacts the guest's stay from start to finish, providing a safe and clean environment for all.A day in the life of a Hilton Housekeeper may include:Friendly interactions with our guests to make their stay memorable and comfortable Cleaning our guest rooms to keep them in excellent shape, including making beds, cleaning bathrooms, dusting, vacuuming and ownership of the room product Changing and replenishing bed linens, towels and guest supplies and amenities Wearing your comfortable Team Member apparel specially designed with your function in mind Stocking, organizing and transporting the housekeeping supply cart across the hotel, allowing you to get your steps in and stay active! Being a key part of the Hilton mission: Filling the earth with the light and warmth of hospitality! What is it like working for Hilton?The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! It is the policy of Hilton to employ qualified persons without regard to the individual's sex, color, race, religion, national origin, age, disability, sexual orientation, gender identity of any other protected group status as defined by and subject to applicable local laws. Hilton's commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance the Company's competitiveness in attracting Team Members, customers, corporate partners and owners. Qualifications - InternalWhat are we looking for?Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:H Hospitality - We're passionate about delivering exceptional guest experiences.I Integrity - We do the right thing, all the time.L Leadership - We're leaders in our industry and in our communities.T Teamwork - We're team players in everything we do.O Ownership - We're the owners of our actions and decisions.N Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes in our Team Members:Living the ValuesQualityProductivityDependabilityCustomer FocusTeamworkAdaptabilityWhat benefits will I receive?Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.EOE/AAWhat are we looking for?Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:H Hospitality - We're passionate about delivering exceptional guest experiences.I Integrity - We do the right thing, all the time.L Leadership - We're leaders in our industry and in our communities.T Teamwork - We're team players in everything we do.O Ownership - We're the owners of our actions and decisions.N Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes in our Team Members:Living the ValuesQualityProductivityDependabilityCustomer FocusTeamworkAdaptabilityWhat benefits will I receive?Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.EOE/AAEOE/AA/Disabled/VeteransSchedule: Part-time Brand: Homewood Suites by HiltonJob: Housekeeping and Laundry
EOE/AA/Disabled/Veterans
$25k-32k yearly est. Auto-Apply 5h ago
Laundry Attendant
Hilton Garden Inn Cleveland East/Mayfield Village 4.5
Cleveland, OH job
We're searching for an enthusiastic, hardworking laundry attendant committed to providing our guests with an exceptional stay at our hotel. Our laundry attendants perform a variety of tasks such as washing, ironing, pressing, and folding linens and should be comfortable talking with guests and making them feel at ease.
Ideally, you have experience with industrial washing products and the capacity to lift 20 pounds or more regularly.
If you're friendly, reliable, and take pride in a job well done, apply now!
$25k-31k yearly est. 27d ago
Maintenance Supervisor - Home2 Suites Charleston/Daniel Island
Hilton 4.5
Remote job
Maintenance Supervisor - Home2 Suites Charleston/Daniel Island (Job Number: HOT0C6UB) Work Locations: Home2 Suites Charleston Daniel Island Fairchild Street, Lot B-3 Daniel Island 29492Supervises and performs the duties of the Property Operations/Engineering staff to maintain the physical functionality of facility including guest rooms, public space and heart-of-the-house areas. Assists Director/Manager in training, supervising, scheduling, and evaluating department staff. Ensures staff compliance with all safety/loss prevention standards and regulations.What will I be doing?What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/VeteransSchedule: Full-time Brand: Home2 Suites by HiltonJob: Engineering, Maintenance and Facilities
EOE/AA/Disabled/Veterans
$42k-61k yearly est. Auto-Apply 5h ago
Guest Service Manager - Homewood Suites San Francisco Airport N
Hilton 4.5
Remote job
Guest Service Manager - Homewood Suites San Francisco Airport N (Job Number: HOT0C56J) Work Locations: Homewood Suites San Francisco Airport N 2000 Shoreline Court Brisbane 94005A Guest Services Manager is responsible for managing the Guest Services operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As Guest Services Manager, you would be responsible for managing the Guest Services operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Manage all Guest Service operations to include, but not limited to, guest luggage and package storage and delivery, message delivery, valet and parking services, gratuity distribution, systems management, budget and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Oversee daily operations in all Guest Services departments Manage administrative projects and ensure adherence to established quality standards Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Recruit, interview and train team members What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/VeteransSchedule: Full-time Brand: Hampton by HiltonJob: Guest Services, Operations, and Front Office
EOE/AA/Disabled/Veterans
Hyatt Hotels Corporation seeks an enthusiastic Sales Specialist, Ramp Operations - Sales to join the Ramp Operations - Sales Team. In this role, you will be supporting and collaborating with Ramp commercial services team, including Strategy, Sales, Revenue, and Marketing, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate change makers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule and location
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
Our Commitment to Diversity, Equity, and Inclusion
Our success is underpinned by our diverse, equitable and inclusive culture and we are committed to diversity across the board-from who we hire and develop, organizations we support, and who we buy from and work with.
Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.
Who You Are
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.
**Qualifications:**
This role provides essential administrative and sales support to the Ramp Operations - Sales Team, assisting a portfolio of newly opening or transitioning hotels during the critical ramp-up period. This role focuses on execution, organization, and follow-through to ensure the successful implementation of sales initiatives and strategies that drive early market traction.
Key responsibilities include supporting the buildout of sales systems and hotel profiles, maintaining and updating account pages, managing RFP qualifiers, and organizing sales materials. The coordinator also assists in leveraging sales data, reports, and lead generation platforms to monitor funnel activity, respond to inbound demand, and support proactive outbound efforts across the portfolio.
The ideal candidate is detail-oriented, collaborative, and highly organized, with strong communication skills and proficiency in Hyatt's sales tools and systems. This role plays a vital part in ensuring alignment, efficiency, and support for sales operations during a pivotal phase of hotel development and transition.
Additional responsibilities include:
- Utilize Hyatt's Envision and CSM sales platforms to manage accounts, track pipeline activity, and maintain accurate records of customer engagement.
- Oversee sales profile management and content development across all sales segments to ensure accuracy and consistency.
- Prepare and analyze hotel performance reports using Envision, Cvent, and TravelClick platforms to support data-driven sales strategies.
- Perform administrative functions for Negotiated Transient Accounts, including account setup, courtesy rate loading, test selling, and RFP qualifier creation.
- Support the group sales segment by creating account pages, ensuring complete Envision buildouts, and collaborating with the Hyatt Sales Force and National Sales Team.
- Coordinate hotel sales collateral to enhance sales initiatives
- Ability to travel up to 15%
Qualifications
Experience Required:
- 1-2 years of hotel sales experience, preferably in a centralized, multi-property, or above-property environment.
- Deep understanding of the group and corporate transient segments.
- Proficient in Hyatt's Envision, CSM, and Cvent Transient platforms or equivalent CRM/RFP tools.
- Exceptional communication, negotiation, and client engagement skills.
- Detail-oriented with strong organizational and analytical skills.
- Comfortable working in a fast-paced, high-visibility ramp-up environment.
- Bachelor's degree in marketing, Communications, Business, or a related field required
Experience Preferred:
- Experience with hotel openings, transitions, or ramp performance is highly desirable.
- Knowledge of Hyatt's commercial ecosystem and regional sales structure.
- Ability to work independently and in an agile environment, while thriving in a collaborative, matrixed team.
The salary range for this position is $60,000 to $70,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc.
The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
________________________________________
Reality Check:
Research shows that women, people of color and others who belong to historically - excluded groups tend to apply to jobs, only if they met all of the job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
**Primary Location:** US-IL-Chicago
**Organization:** Hyatt Corporate Office
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Commercial Services Strategy %26 PMO
**Req ID:** CHI015072
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$60k-70k yearly 7d ago
Steward Holiday Inn
Intercontinental Hotels Group 3.9
Cleveland, OH job
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn️ family.
$20k-30k yearly est. Auto-Apply 25d ago
Buffet Attendant, Gallerie Bar and Bistro - Hilton Columbus Downtown
Hilton Worldwide 4.5
Franklin, OH job
Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences. The Gallerie Bar & Bistro Team at the Hilton Columbus Downtown is currently seeking a Buffet Attendant (Full-Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality!
Check us out: Food & Drink | Hilton Columbus
We offer pay increases at 6 months and 1 year, with additional opportunities for advancement. Enjoy outstanding benefits including worldwide travel discounts, DailyPay access, FREE parking or a discounted bus pass, shift meals, paid time off starting on your first day, and so much more!
What will I be doing?
A Buffet Attendant is responsible for Setting up, maintaining, and breaking down buffet or food bar. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. Specifically, you would be responsible for the following:
* Replenish needed food and supplies by retrieving items from the kitchen and storerooms to ensure adequate food amounts are always maintained.
* Set up buffet food bar as instructed by manager through verbal and/or written communication.
* Recommend and describe buffet items to guests using a clear and pleasant speaking voice.
* Visually check station before, during and after shift for proper set-up, cleanliness and aesthetically appealing presentation of food bar
* Lift and place trays of food into the buffet bar efficiently and quietly and according to safety standards.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$20k-24k yearly est. 27d ago
Bellperson InterContinental Suites Hotel
Intercontinental Hotels Group 3.9
Cleveland, OH job
Assist incoming and outgoing guests in transporting luggage to and from guest rooms. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: * Be charming by being approachable, having confidence and showing respect.
* Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership
of getting things done.
* Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
Duties and Responsibilities
FINANCIAL RETURNS
* Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities.
PEOPLE
* Promote team work and quality service through daily communications and coordination with other departments.
GUEST EXPERIENCE
* Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.
* Promptly and safely transport luggage to and from guest rooms. May secure, tag and store luggage at guest's request.
RESPONSIBLE BUSINESS
* May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.
* Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests.
QUALIFICATIONS AND REQUIREMENTS
High School diploma or equivalent, plus some guest service experience or hotel experience preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
* Carrying, pushing, or lifting items weighing up to 100 pounds
* Moving about the public areas
* Handling objects such as luggage
* Bending, stooping, kneeling
Other:
* Communication skills are utilized a significant amount of time when interacting with clients, guests and employees.
* Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc..
* May be required to work nights, weekends, and/or holidays.
The hourly pay rate for this role is $12.50. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
$12.5 hourly Auto-Apply 1d ago
Senior Analyst RM & Distribution Analytics (Remote opportunity)
Hyatt 4.6
Hyatt job in Chicago, IL or remote
**The Opportunity** This role offers the chance to shape revenue strategy across one of the world's most iconic hospitality brands. As a Senior Analyst on Hyatt's Global RM & Distribution Analytics team, you'll go far beyond building reports-you'll interpret complex data to uncover meaningful insights that help hotels and regional leaders make smarter pricing, demand, and channel decisions. Your work will directly influence revenue performance across a global portfolio, giving you high visibility and the ability to drive measurable business impact.
You'll serve as a trusted thought partner to commercial teams, translating analytical findings into clear, compelling stories that guide action. With access to rich datasets, modern BI tools, and emerging AI capabilities, you'll have the space to explore trends, identify opportunities, and proactively shape the direction of the business. This is a role for someone who loves digging into data, simplifying complexity, and helping others understand not just what is happening, but why-and what to do next.
You'll collaborate closely with cross-functional partners across Revenue Management, Distribution, and the broader Commercial Services Analytics Group. Here, your recommendations matter-your insights will directly inform strategy, support experimentation and performance measurement, and enable leaders to make swift, confident decisions in a fast-moving environment.
If you are energized by turning data into clarity, partnering with stakeholders, and making a real impact on commercial outcomes, this is an exceptional opportunity to grow your career at Hyatt and contribute to a more intelligent, insight-driven future for the company.
**Who We Are**
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.
**Why Now?**
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
**How We Care for Our People**
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
+ Annual allotment of free hotel stays at Hyatt hotels globally
+ Flexible work schedule
+ Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
+ A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
+ Paid Time Off, Medical, Dental, Vision, 401K with company match
**Who You Are**
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.
________________________________________
**The Role**
Under the guidance of leadership, the Senior Analyst plays a critical role in delivering high-impact insights and supporting commercial decision-making across Global RM & Distribution. Responsibilities include, but are not limited to:
+ Analyze large, complex datasets to uncover trends, performance drivers, risks, and revenue opportunities-delivering clear, actionable insights to regional and global leaders.
+ Transform analytical findings into compelling narratives, presentations, and recommendations that enable quick, confident decision-making across commercial teams.
+ Proactively monitor performance and surface emerging issues or opportunities, providing forward-looking guidance rather than reactive reporting.
+ Complete ad-hoc research and analysis requests, synthesizing findings and creating executive-ready presentation materials to support strategic planning and leadership discussions.
+ Partner with CS Analytics and business stakeholders to define high-impact reporting and dashboard requirements, validate outputs, and ensure tools meet strategic business needs.
+ Support measurement and experimentation efforts-including pilot design, A/B test interpretation, and impact assessments-to guide optimization strategies.
+ Collaborate cross-functionally to strengthen analytical fluency, create enablement materials, and leverage Hyatt's approved Generative AI tools to accelerate analysis and insight delivery.
**Qualifications:**
**Experience Required:**
+ 3 years of experience in analytics, revenue management, business analysis, or a related commercial role, preferably within the hospitality industry.
+ Experience working at a hotel property strongly preferred, with a solid understanding of hotel operations, pricing, forecasting, and commercial performance drivers.
+ Proven ability to work with large datasets using tools such as Excel, SQL, and BI platforms (e.g., Tableau, Power BI, ThoughtSpot), with strong skills in interpreting data and distilling insights into clear, actionable recommendations.
+ Experience supporting decision-making through data storytelling, presentations, and executive-ready deliverables; comfortable conducting ad-hoc research and performance deep dives.
+ Familiarity with A/B testing or other experimentation methods and exposure to Generative AI tools for analysis and workflow acceleration (preferred).
+ Demonstrated ability to collaborate effectively in a cross-functional, matrixed environment and manage multiple priorities with attention to detail.
**Experience Preferred:**
+ Bachelor's degree in Business, Economics, Finance, Data Analytics, Hospitality Management, or a related field (required).
+ Advanced degree or relevant certifications (e.g., analytics, revenue management, BI tools) are a plus but not required.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
________________________________________
We welcome you:
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
The salary range for this position is $78,500 - $102,000
The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
**Primary Location:** US-IL-Chicago
**Organization:** Hyatt Corporate Office
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Commercial Services Strategy %26 PMO
**Req ID:** CHI015079
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$78.5k-102k yearly 6d ago
Service Now Engineer - Global Technology Support (Remote Opportunity)
Hyatt 4.6
Hyatt job in Chicago, IL or remote
Hyatt Hotels Corporation seeks an enthusiastic ServiceNow Engineer to join our ServiceNow team supporting Global Technology Support. In this role, you will be collaborating closely with the broader Global Technology Support and other supporting IT teams, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleague's become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
Who You Are
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.
**Qualifications:**
At Hyatt Hotels, ServiceNow is a major productivity solution and is a very important part of our mission to take care of people so they can be their best. ServiceNow Engineers serve on a professional deployment team to architect and deploy solutions within the ServiceNow platform for our Hyatt customers with automation and process improvement in mind. Engineers provide administrative ServiceNow support, including troubleshooting, implementing bug fixes, and root cause analysis while using their ability to develop, configure, integrate, and/or implement with knowledge of the platform helping Hyatt keep up to date and enabling the best ServiceNow platform experience possible. Proactively identify opportunities to automate existing processes, driving increased efficiency for the Global Service Desk team. Additionally, contribute to the development of effective reporting solutions that provide actionable insights to the management team. Leverage ServiceNow's reporting and analytics capabilities to design and deliver customized reports and dashboards, enabling data-driven decision-making and improved operational oversight. Identify, promote, and collaborate on AI opportunities within ServiceNow to support AI adoption. Work with the AI and ServiceNow professional development team on the strategy to implement solutions that leverage artificial intelligence to improve customer satisfaction by enhancing responsiveness, streamlining processes, and delivering personalized experiences.
Responsibilities:
- Interact with internal customer team members to capture business requirements and translate them into appropriate technical solutions.
- Commit to the continuous improvement and learning of development and ServiceNow best practices, tools, and technology
- Support and develop in Hyatt's ITSM module and Services Operations Workspace (SOW)
- Responsible for providing accurate and up to date documentation on current ITSM processes or Custom Applications, using understandable business language
- Monitors health, usage, and overall compliance of the ServiceNow platform
- Works directly with ServiceNow Architect- IT and ServiceNow Manager to align the ServiceNow application with IT organization strategy
- Works with key Global Technology Support and IT Process Owners and leadership on priorities and being the main contact on many ITSM products
- The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary
- Co-lead Global Technology Support weekly call for prioritization with ServiceNow team
- Occasions to create and lead Hyatt engineered Citizen Developer program
- Opportunities to participate in Hyatt's Diversity & Inclusion activities
Qualifications
Experience Required:
- 2-4 years of work experience in ServiceNow
Experience Preferred:
- Bachelor's degree in a related field however any combination of education, experience, and certification that demonstrates the candidate can be successful in the position is acceptable
- Hands-on development experience with ServiceNow
- Experience building ServiceNow solutions in non-IT contexts a plus
- Strong working knowledge of ITIL practices (Incident, Problem, and Request Management
- Knowledge of ITL Frameworks and tools
- Web development experience using HTML5, CSS, JavaScript, Angular or React, and related technologies preferred
- Knowledge of web services (SOAP, REST or JSON)
- Exposure to integrating ServiceNow with other applications or databases.
- Experience with ServiceNow's Service Portal, SOW Workspace, Agent Assist, Playbooks, and Knowledge Base
- Experience in Virtual Agent and supporting branching
- Exposure to Configurable Workspaces and UI Builder
- An interest in leveraging new features / technologies is critical
- Ability to learn new technologies as they relate to the ongoing improvement of the ServiceNow platform
- System analysis & design skills, technical writing skills
- Critical thinking and a desire to provide user friendly and professional platform to Hyatt internal customers is required
- Experience with Agile (or Scale Agile Framework) project management processes a plus
- Adaptable to change and able to work independently and as part of a team
- Effectively manage multiple projects concurrently while maintaining a high level of attention to detail on each project
- Strong communication skills (oral and written)
- Ability to work with individuals across multiple functions
- Ability to communicate with several senior leaders within the company
Additional Comments and Requirements:
- Ability to travel worldwide on as as-needed basis for meetings and conventions is required (up to 10% of total work hours)
- Provide ServiceNow support on-call outside normal working hours during ServiceNow upgrades, major platform incidents or events
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
________________________________________
We welcome you:
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
The salary range for this position is $90,000 -110,000. This position is also eligible to earn an annual bonus.
_The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._
**Primary Location:** US-IL-Chicago
**Organization:** Hyatt Corporate Office
**Pay Basis:** Yearly
**Job Level:** Full-time
**Job:** Technology
**Req ID:** CHI015066
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$90k-110k yearly 13d ago
Director of Housekeeping
Marriott 4.6
Cleveland, OH job
**Additional Information** Relocation Assistance Available **Job Number** 25199421 **Job Category** Housekeeping & Laundry **Location** The Ritz-Carlton Cleveland, 1515 West Third Street, Cleveland, Ohio, United States, 44113VIEW ON MAP (********************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $69,000 - $90,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 3 years experience in housekeeping or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area.
**CORE WORK ACTIVITIES**
**Managing Housekeeping Operations and Budgets**
- Ensures compliance with all housekeeping policies, standards and procedures.
- Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate.
- Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Supervises an effective inspection program for all guestrooms and public space.
- Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Ensures all employees have proper supplies, equipment and uniforms.
- Communicates areas that need attention to staff and follows up to ensure understanding.
- Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
- Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
**Conducting Human Resources Activities**
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them.
- Schedule employees to business demands and for tracks employee time and attendance.
- Ensures employees understand expectations and parameters.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
- Observes service behaviors of employees and provides feedback to individuals.
- Ensures employee recognition is taking place on all shifts.
- Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
- Participates in employee progressive discipline procedures.
- Review employee satsifaction results.
- Participates in interviewing and hiring of team members with the appropriate skills.
**Ensuring Exceptional Customer Service**
- Sets a positive example for guest relations.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Responds to and handles guest problems and complaints.
- Strives to improve service performance.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$69k-90k yearly 12d ago
Maintenance Engineer
Hilton 4.5
Centerville, OH job
PURPOSE OF POSITION: Performs routine and preventive maintenance to guest rooms, interior and exterior needs of the facility and to all mechanical equipment.
REPORTS TO: Maintenance Supervisor and Chief Engineer
MINIMUM QUALIFICATIONS: Able to climb ladders.
Able to lift at least 50 pounds
Demonstrate good eye hand coordination. Demonstrate the ability to walk and stand for extended times.
Prior Basic painting & drywall experience
Prior customer service experience
RESPONSIBILITIES/DUTIES:
Completes daily, weekly and monthly checklists
Install electrical wiring and devises
Performs preventive maintenance on equipment
Performs painting and drywall repair throughout the building
Responds to emergency maintenance requests as needed
Assists with renovation and remodeling of facilities
Basic plumbing repairs to toilets and faucets as needed
Maintains records of scheduled maintenance records
Properly communicates daily with internal departments
Responds to Front Office and Housekeeping requests in a timely manner
Provides team members and members of management updates on varying projects
Keeps mindful of costs when performing duties
Maintains a well-organized work station and environment
Does not enter guest rooms without checking first of vacancy status
Maintain ongoing knowledge of all chemicals used, SSDS procedures
Practice and execute Lock-Out Tag-Out
Practice and execute Compass Points daily
Responsible for all hotel and company tools - ensuring good wear and replacement, returning back to its place of origin when not in use. Team Members are never allowed to take any company or property tools or equipment home
As a team member, assist other team members and departments as available, as trained and as best as possible
General Notes
This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor.
Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail.
If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.
The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.
Supplemental pay
Bonus pay
Benefits
Other
$30k-43k yearly est. 60d+ ago
Night Auditor - Homewood Suites Bel Air
Hilton 4.5
Remote job
Night Auditor - Homewood Suites Bel Air (Job Number: HOT0C752) Work Locations: Homewood Suites by Hilton Bel Air 4170 Philadelphia Road Bel Air 21015Starting Wage: $18/hour A Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and BeverageEnsure credit card system reconciles to daily transaction lists Schedule, assign daily work, inform and train team members Monitor, observe and assist in evaluating team member performance What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/VeteransSchedule: Full-time Brand: Homewood Suites by HiltonJob: Guest Services, Operations, and Front Office
EOE/AA/Disabled/Veterans
$18 hourly Auto-Apply 5h ago
Lifeguard
Great Wolf Resorts, Inc. 4.2
Sandusky, OH job
Pay: $15.75 At Great Wolf, Lifeguard is one of the most important positions in the lodge, as they are vital to ensuring the safety of our guests, their families, and anyone that visits our waterpark attractions. No matter the situation, Great Wolf lifeguards are trained to respond and ensure all guests enjoy a safe and fun environment.
Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years or older except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older.
Join our Pack:
* Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
* Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
* Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
* Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
* Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
* Medical, Dental, and Vision insurance
* Health savings account
* Telehealth resources
* Life insurance
* 401K with employer match
* Paid vacation time off
* Paid parental leave
Essential Duties & Responsibilities
* Supervises and provides surveillance of swimmers and guests during park hours, special events, and training sessions
* Responds to emergency situations in assigned zone
* Assists in communicating emergency situations outside of assigned zone
* Administers and coordinates emergency first aid as necessary
* Enforces the rules and regulations of the waterpark
* Advises aquatics management of unsafe and unsanitary conditions
* Provides superior customer service to all guests by assisting all in a polite and expedient manner
* Performs daily routine chores and maintenance of waterpark to ensure neat and orderly appearance
* Performing within Ellis Certification standards
Required Qualifications & Skills
* No experience required, training provided
* Must be at least 16 years of age
* Ability and willingness to achieve Certification in First Aid, CPR and Ellis & Associates Lifeguard Training
* Successful completions of criminal background check and drug screen
Desired Qualifications & Traits
* Good oral communication skills
* Prior First Aid, CPR, AED experience
* Prior lifeguard training and/or experience
Physical Requirements
* Swim 50 yards in 4 ft. of water and retrieve a 10 lb brick from the bottom of pool
* Sit or stand for extended periods of time
* Capable of prolonged exposure to hot and humid environments
* Ability to climb multiple flights of stairs
* Minimum of 20/25 corrected or uncorrected vision and no permanent eye abnormalities
Estimated Salary Range:
Pay Rate: $ /hr
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions:
Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$15.8 hourly 55d ago
Sales Coordinator
Hilton Garden Inn Cincinnati/West Chester 4.5
Chesterville, OH job
The Sales Coordinator is responsible for providing administrative and operational support to the Sales team. The role includes assisting in coordinating sales efforts, maintaining organized documentation, and ensuring seamless communication between departments to support hotel bookings, meetings, and special events. The Sales Coordinator is crucial in maintaining efficiency and high service standards within the Sales department.
Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide support to the Sales team in executing contracts, proposals, and correspondence.
Assist with sales efforts, including soliciting new business and selling guestrooms, meeting space, and catering services.
Conduct site tours and provide assistance for hotel and sales-related events such as parties and blitzes.
Oversee social networking sites and assist in marketing efforts through direct mail projects, sales packets, and promotional materials.
Coordinate details for group reservations, meeting rooms, and event setups with other departments, ensuring timely and accurate delivery of requested services.
Prepare and manage Banquet Event Orders (BEOs) and other event-related documents, ensuring they are distributed to the appropriate departments.
Maintain an organized filing and trace system for all sales-related documentation.
Manage meeting room reservations and coordinate setup and equipment requirements.
Answer incoming calls, provide information, and route calls to appropriate team members.
Produce weekly productivity reports for sales meetings and take accurate minutes during meetings.
Ensure timely completion of monthly group status reports and assist group leaders when necessary.
Maintain office supplies inventory and ensure the functionality of office equipment.
Perform other duties as assigned to support the Sales team.
Take every opportunity to enhance the guest experience, ensuring all guests are treated with respect and courtesy.
Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards.
Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction.
Qualifications:
Experience: Minimum of two years of administrative experience,or front desk in a hotel environment.
Strong organizational and detail-oriented skills with the ability to multitask effectively.
Excellent verbal and written communication skills.
Availability to meet with guests, assist with check-ins, and work weekends as required.
Must be self-motivated, able to work independently, and thrive in a fast-paced environment.
Must be able to lift up to 15 pounds occasionally and handle equipment, including computers and printers.
$31k-39k yearly est. Auto-Apply 56d ago
Barista/Market Attendant, The Market (Part-Time) - Hilton Columbus Downtown
Hilton Worldwide 4.5
Franklin, OH job
Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences. The Market Team at the Hilton Columbus Downtown is currently seeking a Barista/Market Attendant (Part Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality!
Check us out: Hilton Columbus | Food & Drink
We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more!
What will I be doing?
As a Market Attendant, you would be responsible for greeting and serving guests beverages and/or food in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Greet guests and respond to guest requests in a timely, friendly and efficient manner
* Brew, sell, promote and prepare beverages according to established recipes and standards
* Prepare in house snacks and sandwiches as needed
* Take guest beverage orders and accurately input orders in appropriate point-of-sale system
* Maintains cleanliness of work area/outlet
* Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
* Requisition, stock and rotate products
* Secure and store all beverages, food and other equipment items
* Deposit cash drops, secure and balance bank and sign out/in keys
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
What are the benefits of working for Hilton?
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Go Hilton travel program: 100 nights of discounted travel
* Access to your pay when you need it through DailyPay
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
* Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members,
including partners and adoptive parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild
Education, including: college degrees and professional certifications
* Flexible shifts and days off
* Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
* Mental health resources including free counseling through our Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* 401K plan and company match to help save for your retirement
Available benefits may vary depending upon property-specific terms and conditions of employment
$22k-28k yearly est. 22d ago
Esthetician
Marriott International 4.6
Avon, OH job
Provide waxing and skincare services to guests. Assess guest needs, inquire about contraindications, and examine skin, hair, or nails to evaluate condition, appearance, and appropriateness of scheduled service. Determine and advise guests on proper skin, hair, or nail care and recommend home care regimens. Promote and sell spa/salon services and retail products. Escort guests to and from treatment rooms. Set up workstation and/or treatment room with necessary products, equipment, and supplies to ensure guest comfort and safety. Clean, maintain, and sterilize tools. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by stopping service and informing supervisor/manager. Maintain current licensure in service area.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: Valid State Esthetician License
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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