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Hyatt Hotels jobs - 244 jobs

  • Vice President of Field Operations - Luxury (Remote Opportunity)

    Hyatt 4.6company rating

    Hyatt job in Chicago, IL or remote

    Hyatt Hotels Corporation is seeking a visionary Vice President, Field Operations - Luxury to elevate the performance and reputation of our premier hotels across the Americas. In this role, you'll drive operational excellence, inspire high-performing teams, and ensure our luxury brands deliver unforgettable guest experiences. This is your chance to shape the future of Hyatt's luxury portfolio, strengthen owner partnerships, and leave a lasting impact on one of the world's most admired hospitality companies. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines canopen the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: · Annual allotment of free hotel stays at Hyatt hotels globally · Flexible work schedule · Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center · A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption · Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. **Qualifications:** This role is accountable for driving the performance, profitability, and brand integrity of a portfolio of approximately 17 luxury hotels across the Americas region. The Vice President, Field Operations - Luxury will be responsible for ensuring each hotel consistently delivers exceptional guest experiences, achieves strong financial results, and upholds the distinct positioning of Hyatt's luxury brands. Key responsibilities include: · Hotel Performance Leadership: Set ambitious financial, operational, and guest experience targets through the Annual Business Plan process and provide strategic guidance to ensure sustained excellence. Monitor results throughout the year, partnering with General Managers to identify opportunities and implement solutions that strengthen revenue, profitability, and market share. · Brand Stewardship: Ensure each property authentically represents the vision, values, and standards of Hyatt's luxury brands. Safeguard brand reputation by guiding General Managers in delivering best-in-class service and aligning operations with evolving guest expectations. · Owner and Stakeholder Engagement: Serve as the primary liaison between hotel leadership and ownership groups, fostering strong relationships and building alignment on business strategies, capital planning, and long-term growth priorities. · Growth & Transitions: Oversee the successful opening, rebranding, or transition of hotels to maintain seamless brand representation and operational excellence. · Talent Development: Mentor and coach General Managers, providing clear performance feedback, career development planning, and succession readiness for future leaders at Hyatt. · Strategic Capital Planning: Lead oversight of the 10-year capital planning process to ensure investments support both performance outcomes and brand differentiation. This position is central to Hyatt's commitment to delivering world-class luxury experiences while ensuring operational excellence and safeguarding the long-term strength of our brands. **Qualifications** Experience Required: · 15 years of operations leadership across hotels and/or resorts, including experience in the luxury market · Minimum of 5 years as a General Manager with a proven track record of success · Demonstrated expertise in building and sustaining strong owner relationships. Experience Preferred: · Bachelor's degree in hospitality, business or a related field The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **We welcome you:** Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. _The salary range for this position is $208,500 - $278,000. This position is also eligible to earn an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._ _We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._ **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Hotel Operations **Req ID:** CHI014913 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $208.5k-278k yearly 60d+ ago
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  • National Sales Manager-Midwest Market

    Hyatt 4.6company rating

    Hyatt job in Charleston, SC or remote

    Nestled on the northern tip of the Isle of Palms, a lush barrier island off the coast of South Carolina, **Wild Dunes Resort** offers a world-class coastal escape across 1,600 acres of pristine Lowcountry beauty. Located just outside of historic downtown Charleston, Wild Dunes Resort is the largest and most celebrated resort, welcoming leisure travelers and groups alike. The resort continues to earn accolades from leading travel publications as a premier destination for family vacations, romantic getaways, dream weddings, and corporate retreats. Wild Dunes Resort is proud to be part of **Hyatt's Destination by Hyatt brand** . **Summary:** The National Sales Manager is responsible for driving hotel revenue through proactive sales efforts, account management, and strategic business development. The ideal candidate is a seasoned sales professional and top producer within a dynamic luxury resort or complex hotel environment, demonstrating a commitment to and expertise in direct sales through outstanding performance. Responsibilities include proactively identifying, qualifying, and soliciting new business opportunities to achieve hotel revenue goals through selling guest rooms, meeting space, food and beverage, as well as other related services to groups. Additional duties include preparing and presenting effective proposals, utilizing innate presentation skills to conduct exemplary site inspections, managing time effectively, and juggling multiple priorities while meeting deadlines. This also involves maintaining well-organized documentation and reports, as well as possessing keen negotiation skills. The National Sales Manager will work with the sales and catering staff and is in close contact with support staff. Travel is necessary for various customer-related events, conferences/trade shows, and training as required. **This position may be a remote opportunity. The candidate must have previously lived in the Midwest market or reside in the Midwest. If you do not live in the Midwest, you will need to be willing to relocate to Charleston County, South Carolina.** **Essential Responsibilities:** + Proactively solicit and secure **group business** through direct sales efforts, networking, and participation in trade shows, industry events, and site visits + Manage a portfolio of key accounts and consistently exceed individual and team revenue goals + Develop and execute strategic sales plans tailored to assigned market segments and business goals + Conduct engaging sales presentations, property tours, and proposal development that highlight the resort's amenities and services + Collaborate cross-functionally with Conference Services, Revenue, Marketing, and Operations to ensure seamless service delivery and maximize guest satisfaction + Participate in internal meetings, forecasting, business reviews, and planning initiatives + Maintain accurate records of sales activities and client communications using Hyatt sales systems + Represent the Wild Dunes brand professionally and with enthusiasm in all external and internal interactions The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **Qualifications:** **Qualifications:** **Experience & Education:** + High school diploma required; college degree in hospitality, business, or related field preferred + **Minimum of 5 years of experience in hotel/resort group sales** required + Proven success in managing group sales accounts and meeting/exceeding revenue goals + Experience working with hospitality CRM systems and event management software preferred **Job Requirements:** + Must be authorized to work in the United States + Financial acumen and budget management skills + Professional appearance and strong interpersonal skills + Excellent written and verbal communication skills + Ability to manage multiple priorities and perform well under pressure + Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) + Flexibility to travel and work evenings, weekends, or holidays as business needs require + Able to work independently and collaboratively in a fast-paced team environment + Must maintain confidentiality and exercise discretion **Working Conditions:** + Must be able to sit for extended periods and work at a computer + Frequent use of hands for grasping, typing, and general office tasks + While primarily an indoor role, the position may require walking between resort locations in various weather conditions **Primary Location:** US-SC-Isle of Palms **Organization:** Wild Dunes Resort **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Sales **Req ID:** ISL001756 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $87k-109k yearly est. 60d+ ago
  • Franchise Growth Director - Remote & Travel-Heavy

    Wyndham Hotels and Resorts, Inc. 4.4company rating

    Remote or Chicago, IL job

    A leading hospitality company is seeking a Director of Franchise Sales & Development to manage franchise opportunities across multiple states. This role requires strong sales achievements, organizational skills, and a willingness to travel approximately 80% of the time. Responsibilities include relationship management and negotiation of franchise agreements. Competitive compensation and comprehensive benefits are offered, making it an attractive opportunity to be part of a large hotel franchise network. #J-18808-Ljbffr
    $75k-143k yearly est. 3d ago
  • Maintenance Worker

    Hilton Garden Inn Columbus Easton 4.5company rating

    Columbus, OH job

    Job Description The Maintenance Worker assists in maintaining the hotel's physical structure, ensuring it remains in excellent condition. We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you want an exciting career with unlimited growth opportunities. Benefits Insurance (health, dental, vision, etc) Paid time off (vacation, sick leave, holidays) 401K retirement plan DailyPay: access your earned wages when needed Special team member hotel rates for travel enthusiasts Responsibilities Performing routine maintenance tasks and repairs Inspecting and troubleshooting equipment and systems Ensuring safety and cleanliness of working areas Assisting with special projects as assigned Requirements Prior experience in maintenance work Basic knowledge of electrical, plumbing, and HVAC systems Ability to work independently and in a team environment Strong problem-solving skills Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $26k-35k yearly est. 5d ago
  • Housekeeper/Room Attendant - Home2 Suites Charleston/Daniel Island

    Hilton 4.5company rating

    Remote job

    Housekeeper/Room Attendant - Home2 Suites Charleston/Daniel Island (Job Number: HOT0C839) Work Locations: Home2 Suites Charleston Daniel Island Fairchild Street, Lot B-3 Daniel Island 29492 Job Title: Housekeeper As part of Team Hilton, our Housekeepers love being a part of our award-winning culture. From flexible scheduling and a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program, you'll love working at Hilton! What are the benefits of working for Hilton? Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Go Hilton travel program: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount! Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement **Available benefits may vary depending upon property-specific terms and conditions of employment What will you do as a Housekeeper? Hilton Housekeepers are the heart of our hospitality, making our hotels a home away from home for our guests! Your meaningful work impacts the guest's stay from start to finish, providing a safe and clean environment for all. A day in the life of a Hilton Housekeeper may include: Friendly interactions with our guests to make their stay memorable and comfortable Cleaning our guest rooms to keep them in excellent shape, including making beds, cleaning bathrooms, dusting, vacuuming and ownership of the room product Changing and replenishing bed linens, towels and guest supplies and amenities Wearing your comfortable Team Member apparel specially designed with your function in mind Stocking, organizing and transporting the housekeeping supply cart across the hotel, allowing you to get your steps in and stay active! Being a key part of the Hilton mission: Filling the earth with the light and warmth of hospitality! What is it like working for Hilton? The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! It is the policy of Hilton to employ qualified persons without regard to the individual's sex, color, race, religion, national origin, age, disability, sexual orientation, gender identity of any other protected group status as defined by and subject to applicable local laws. Hilton's commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance the Company's competitiveness in attracting Team Members, customers, corporate partners and owners. Job: Housekeeping and LaundrySchedule: Full-time
    $25k-32k yearly est. Auto-Apply 18h ago
  • Host, Gallerie Bar and Bistro (Part Time) - Hilton Columbus Downtown

    Hilton 4.5company rating

    Columbus, OH job

    Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences\. The Food & Beverage Team at the Hilton Columbus Downtown \- Gallerie Bar and Bistro are currently seeking a Host/Hostess **\(Part Time\)** to work at our award\-winning property\. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality\! Check us out:Hilton Columbus \(****************************************************************************** & Drink \(******************************************************************************** We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more\! **What will I be doing?** As a Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: - Welcome guests and ascertain their dining needs - Seat guests and manage the seating chart - Monitor restaurant activity to determine seating and dining flow - Perform opening and closing duties, as needed - Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc\. - Ensure knowledge of menu - Respond to guest inquiries and requests in a timely, friendly and efficient manner - Assist fellow team members and other departments wherever necessary to maintain positive working relationships **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Bars and Restaurants_ **Title:** _Host, Gallerie Bar and Bistro \(Part Time\) \- Hilton Columbus Downtown_ **Location:** _null_ **Requisition ID:** _HOT0C7GZ_ **EOE/AA/Disabled/Veterans**
    $22k-27k yearly est. 20d ago
  • Global Group Sales Director - Accounts (Remote)

    Hilton 4.5company rating

    Remote or Washington, DC job

    A leading global hospitality company is seeking a Director of Sales Worldwide Accounts. This remote role involves shaping sales experience, guiding account strategies, and ensuring client needs are met. Candidates must have 10 years in hotel/travel sales with strong data analysis and account management skills. Expect to travel about 40%. The salary ranges from $100,000 to $145,000, accompanied by comprehensive benefits including paid leave and the employee stock purchase program. #J-18808-Ljbffr
    $100k-145k yearly 3d ago
  • Meeting Room Setup Full-Time

    Hyatt Hotels Corp 4.6company rating

    Hyatt Hotels Corp job in Columbus, OH

    Located within walking distance of Nationwide Arena and the trendy Arena District, Hyatt Regency Columbus redefines the modern hotel experience. We offer 633 renovated guest rooms and spacious suites and 70,000 square feet of flexible meeting space. We are connected to the Greater Columbus Convention Center and steps to the Short North Arts District, ours is the hotel in which to meet and play in downtown Columbus. Are you ready? Because we are looking for a Full-Time Event Set-Up Houseperson! What does the ROLE entail? * Responsible for the set-up and tear-down processes of all event functions at Hyatt * This position works closely with the Events and Event Services departments to ensure exceptional guest service results * This position is very hands on and requires continuous walking, standing, and lifting of tables, chairs, and other event related equipment * Must be able to work a flexible schedule including evenings, weekends, and potential holidays * Strong attention to detail and the ability to work in a team oriented environment * Maintain excellent communication and coordination with all hotel departments * Demonstrates Hyatt Values: Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing Your EXPERIENCE: * A true desire to satisfy the needs of others in a fast-paced environment * Strong verbal and written communication skills * Must have physical stamina to lift, carry, and push 25lbs+ and tolerate continuous walking and standing * Unafraid of guest service related tasks, projects and responsibilities * Ability to work in a team oriented environment * A fun and energized person * Committed to delivering a high level of customer service * Demonstrates Hyatt Values: Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing What's in it for YOU? General Perks: * An entry to the Hyatt Family, a place where we care for people so they can be their best * 12 free nights at Hyatt hotels globally every year after 90 days of service and 50% Discounts at our F&B outlets * Affordable Medical, Dental and Vision Coverage after 30 days of employment * Vacation + PTO days * Discounted flight program * Uniform provided and laundry is taken care of in house * Free COTA Bus Pass * Free meals, Family Events, and Recognition Celebrations * Discounted monthly parking passes for Downtown parking * Take pride in working for a company that is in the "100 Best Companies to Work For" by FORTUNE * Social & Community Activities; Team building outings, Sports/wellbeing activities, Hotel Gym Access
    $54k-92k yearly est. 15d ago
  • Night Auditor - Homewood Suites Bel Air

    Hilton 4.5company rating

    Remote job

    Night Auditor - Homewood Suites Bel Air (Job Number: HOT0C752) Work Locations: Homewood Suites by Hilton Bel Air 4170 Philadelphia Road Bel Air 21015Starting Wage: $18/hour A Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and BeverageEnsure credit card system reconciles to daily transaction lists Schedule, assign daily work, inform and train team members Monitor, observe and assist in evaluating team member performance What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/VeteransSchedule: Full-time Brand: Homewood Suites by HiltonJob: Guest Services, Operations, and Front Office EOE/AA/Disabled/Veterans
    $18 hourly Auto-Apply 18h ago
  • Senior Data Scientist (Remote opportunity)

    Hyatt 4.6company rating

    Hyatt job in Chicago, IL or remote

    **The Opportunity** Hyatt Hotels Corporation seeks an enthusiastic Senior Data Scientist to join our Data Science/Decision Science team. In this role, you will translate business objectives into advanced AI, Machine Learning and Operations Research models, help build data-driven decision-making solutions across key areas of the business, directly contributing to Hyatt's mission of delivering distinctive experience for our guests. You will have the opportunity to tackle complex business challenges by applying cutting-edge machine learning and operations research techniques, with a focus on building optimization models and decision-support assets. As part of a growing, collaborative, and highly visible Data Science team, you will work alongside talented professionals in data analytics, machine learning, and Generative AI, all passionate about transforming the future of hospitality through the power of data science. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: + Annual allotment of free hotel stays at Hyatt hotels globally + Flexible work schedule + Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center + A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption + Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. ________________________________________ **The Role** + Translate business problems in a variety of business areas into well-defined data science projects, ensuring alignment with business goals, scope, and defined KPIs. + Design, implement, and optimize advanced machine learning and optimization models to address complex business challenges. + Collaborate with cross-functional teams, including engineering, data, and business stakeholders, ensuring clear communication, seamless integration of data-driven solutions. + Monitor model performance in production, refining algorithms and processes to adapt to real-world data and evolving business needs. + Create and maintain detailed documentation for models, methodologies, and workflows to support team knowledge-sharing. + Conduct testing and validation of models to ensure robustness, scalability, and reliability in production environments. + Present data-driven insights, findings, and product outcomes to stakeholders in a clear, actionable manner. + Stay updated on the latest advancements in machine learning and optimization, integrating innovative techniques and tools into projects. + Mentor junior data scientists by providing technical guidance, reviewing work, and fostering their professional development. + Demonstrate a commitment to ethical data science, ensuring Hyatt's models and solutions are developed with fairness, transparency, and integrity. **Qualifications:** **Experience Required:** + Master's degree in computer science, statistics, industrial engineering, or related fields required, PhD preferred. + 5 years of experience in data science, operations research, or related area (2 years for candidates with PhD). + Expertise in operations research modeling (LP, IP, MIP) and tools (CPLEX, Gurobi, etc). + Expertise in building machine learning models, including supervised, unsupervised, and deep learning methods. + Expertise in feature engineering, model evaluation, and hyperparameter tuning. + Expertise in Python, SQL, and Spark, and a broad array of machine learning frameworks (Scikit-Learn, XGBoost, Tensorflow, PyTorch, MXNet, LLM, etc). + Experience in developing and deploying solutions in a Cloud environment (AWS, Azure, GCP) with large datasets. + Experience with streaming data architectures. + Experience operating in an Agile Methodology environment. + Experience with DevOps and CI/CD concepts. + Excellent communication and teamwork skills. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. ________________________________________ We welcome you: Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Technology **Req ID:** CHI015103 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $97k-117k yearly est. 6d ago
  • HSF National Sales Market Specialist (Remote opportunity)

    Hyatt 4.6company rating

    Hyatt job in Chicago, IL or remote

    **The Opportunity** Hyatt Hotels Corporation seeks an enthusiastic Market Specialist to join our National Sales Team. In this role, you will be collaborating closely with the broader customer and hotel teams in the markets you are deployed to, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about diversity, equity and inclusion, committed to nurturing curiosity and new skills, and building connections across the organization with stakeholders, colleagues and guests. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: + Annual allotment of free hotel stays at Hyatt hotels globally + Flexible work schedule + Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center + A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption + Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. ________________________________________ **The Role** We are seeking a self-motivated Sales Professional with expertise in driving high-value revenue across Hyatt's Essentials portfolio, specifically impacting new hotel openings and emerging markets. This role is critical to accelerating market share growth and supporting successful brand launches through strategic prospecting, relationship building, and collaboration with internal and external stakeholders. + Portfolio Focus: Drive revenue generation for new hotel openings and conversions from accounts traditionally not deployed to the Hyatt Sales Force.This focus will help the entire Essentials portfolio (select-service brands) by uncovering new business opportunities and expanding Hyatt's share of wallet. + Market Development: Research and evaluate accounts with potential to produce across Hyatt brands, focusing on extended-stay and select-service segments to achieve quicker ramp and sustained performance. + Prospecting & Acquisition: Utilize internal and external tools to identify and solicit new accounts in both transient and group segments, including opportunities not currently managed by Hyatt Sales Force. + Analytics & Strategy: Leverage market analytics to target high-value accounts, hyper-focused on longer stays and multi-segment opportunities. + Relationship Building: Develop B2B customer relationships to drive long-term business, including preparing presentations, attending networking events, and representing Hyatt at industry functions. + Additional Responsibilities + Prepare and deliver introductory presentations to prospective accounts. + Travel as needed for in-market engagement, networking events, and sales blitzes. + Manage new accounts until turnover to the Hyatt Sales Force, National Sales Team is complete. + Build, send, and close referrals across Americas and other regions as appropriate. + Demonstrate commitment to Hyatt's core values in all interactions. **Qualifications:** **Experience Required:** + Minimum 5 years of hotel experience in the same field, industry, or other equivalent business/ function role. + Strong sales knowledge and business development experience within transient and extended stay segments within select service brands. **Experience Preferred:** + Bachelor's degree in Hotel Management, Sales, or Business required + Efficient with computer skills (Microsoft Office) + Envision, EAS, Agency 360, Lanyon RFP Proficiency, LinkedIn Navigator + Openings/Conversions and multiple hotel and brand experience is a plus The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. ________________________________________ We welcome you: Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. The salary range for this position is $78,500 - $97,000 The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Commercial Services Strategy %26 PMO **Req ID:** CHI015081 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $78.5k-97k yearly 23d ago
  • Sales Coordinator

    Hilton Garden Inn Cincinnati/West Chester 4.5company rating

    Chesterville, OH job

    The Sales Coordinator is responsible for providing administrative and operational support to the Sales team. The role includes assisting in coordinating sales efforts, maintaining organized documentation, and ensuring seamless communication between departments to support hotel bookings, meetings, and special events. The Sales Coordinator is crucial in maintaining efficiency and high service standards within the Sales department. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide support to the Sales team in executing contracts, proposals, and correspondence. Assist with sales efforts, including soliciting new business and selling guestrooms, meeting space, and catering services. Conduct site tours and provide assistance for hotel and sales-related events such as parties and blitzes. Oversee social networking sites and assist in marketing efforts through direct mail projects, sales packets, and promotional materials. Coordinate details for group reservations, meeting rooms, and event setups with other departments, ensuring timely and accurate delivery of requested services. Prepare and manage Banquet Event Orders (BEOs) and other event-related documents, ensuring they are distributed to the appropriate departments. Maintain an organized filing and trace system for all sales-related documentation. Manage meeting room reservations and coordinate setup and equipment requirements. Answer incoming calls, provide information, and route calls to appropriate team members. Produce weekly productivity reports for sales meetings and take accurate minutes during meetings. Ensure timely completion of monthly group status reports and assist group leaders when necessary. Maintain office supplies inventory and ensure the functionality of office equipment. Perform other duties as assigned to support the Sales team. Take every opportunity to enhance the guest experience, ensuring all guests are treated with respect and courtesy. Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards. Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction. Qualifications: Experience: Minimum of two years of administrative experience,or front desk in a hotel environment. Strong organizational and detail-oriented skills with the ability to multitask effectively. Excellent verbal and written communication skills. Availability to meet with guests, assist with check-ins, and work weekends as required. Must be self-motivated, able to work independently, and thrive in a fast-paced environment. Must be able to lift up to 15 pounds occasionally and handle equipment, including computers and printers.
    $31k-39k yearly est. Auto-Apply 60d+ ago
  • Supervisor Maintenance - Homewood Suites/Hampton Inn Bozeman

    Hilton 4.5company rating

    Remote job

    Supervisor Maintenance - Homewood Suites/Hampton Inn Bozeman (Job Number: HOT0C8KR) Work Locations: Homewood Suites by Hilton Bozeman 1023 Baxter Lane Bozeman 59715As Engineering Supervisor, you would be responsible for directing and overseeing the functionality and safety of the facility to protect the well-being of all guests and team members Specifically, you would be responsible for performing the following tasks to the highest standards:· Oversee the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations· Conduct facility inspections· Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs· Participate in obtaining required licenses and permits to ensure full compliance with codes, regulations and safety standards What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/VeteransSchedule: Full-time Brand: Homewood Suites by HiltonJob: Engineering, Maintenance and Facilities EOE/AA/Disabled/Veterans
    $42k-61k yearly est. Auto-Apply 18h ago
  • Service Now Engineer - Global Technology Support (Remote Opportunity)

    Hyatt 4.6company rating

    Hyatt job in Chicago, IL or remote

    Hyatt Hotels Corporation seeks an enthusiastic ServiceNow Engineer to join our ServiceNow team supporting Global Technology Support. In this role, you will be collaborating closely with the broader Global Technology Support and other supporting IT teams, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleague's become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: - Annual allotment of free hotel stays at Hyatt hotels globally - Flexible work schedule - Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center - A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption - Paid Time Off, Medical, Dental, Vision, 401K with company match Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. **Qualifications:** At Hyatt Hotels, ServiceNow is a major productivity solution and is a very important part of our mission to take care of people so they can be their best. ServiceNow Engineers serve on a professional deployment team to architect and deploy solutions within the ServiceNow platform for our Hyatt customers with automation and process improvement in mind. Engineers provide administrative ServiceNow support, including troubleshooting, implementing bug fixes, and root cause analysis while using their ability to develop, configure, integrate, and/or implement with knowledge of the platform helping Hyatt keep up to date and enabling the best ServiceNow platform experience possible. Proactively identify opportunities to automate existing processes, driving increased efficiency for the Global Service Desk team. Additionally, contribute to the development of effective reporting solutions that provide actionable insights to the management team. Leverage ServiceNow's reporting and analytics capabilities to design and deliver customized reports and dashboards, enabling data-driven decision-making and improved operational oversight. Identify, promote, and collaborate on AI opportunities within ServiceNow to support AI adoption. Work with the AI and ServiceNow professional development team on the strategy to implement solutions that leverage artificial intelligence to improve customer satisfaction by enhancing responsiveness, streamlining processes, and delivering personalized experiences. Responsibilities: - Interact with internal customer team members to capture business requirements and translate them into appropriate technical solutions. - Commit to the continuous improvement and learning of development and ServiceNow best practices, tools, and technology - Support and develop in Hyatt's ITSM module and Services Operations Workspace (SOW) - Responsible for providing accurate and up to date documentation on current ITSM processes or Custom Applications, using understandable business language - Monitors health, usage, and overall compliance of the ServiceNow platform - Works directly with ServiceNow Architect- IT and ServiceNow Manager to align the ServiceNow application with IT organization strategy - Works with key Global Technology Support and IT Process Owners and leadership on priorities and being the main contact on many ITSM products - The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary - Co-lead Global Technology Support weekly call for prioritization with ServiceNow team - Occasions to create and lead Hyatt engineered Citizen Developer program - Opportunities to participate in Hyatt's Diversity & Inclusion activities Qualifications Experience Required: - 2-4 years of work experience in ServiceNow Experience Preferred: - Bachelor's degree in a related field however any combination of education, experience, and certification that demonstrates the candidate can be successful in the position is acceptable - Hands-on development experience with ServiceNow - Experience building ServiceNow solutions in non-IT contexts a plus - Strong working knowledge of ITIL practices (Incident, Problem, and Request Management - Knowledge of ITL Frameworks and tools - Web development experience using HTML5, CSS, JavaScript, Angular or React, and related technologies preferred - Knowledge of web services (SOAP, REST or JSON) - Exposure to integrating ServiceNow with other applications or databases. - Experience with ServiceNow's Service Portal, SOW Workspace, Agent Assist, Playbooks, and Knowledge Base - Experience in Virtual Agent and supporting branching - Exposure to Configurable Workspaces and UI Builder - An interest in leveraging new features / technologies is critical - Ability to learn new technologies as they relate to the ongoing improvement of the ServiceNow platform - System analysis & design skills, technical writing skills - Critical thinking and a desire to provide user friendly and professional platform to Hyatt internal customers is required - Experience with Agile (or Scale Agile Framework) project management processes a plus - Adaptable to change and able to work independently and as part of a team - Effectively manage multiple projects concurrently while maintaining a high level of attention to detail on each project - Strong communication skills (oral and written) - Ability to work with individuals across multiple functions - Ability to communicate with several senior leaders within the company Additional Comments and Requirements: - Ability to travel worldwide on as as-needed basis for meetings and conventions is required (up to 10% of total work hours) - Provide ServiceNow support on-call outside normal working hours during ServiceNow upgrades, major platform incidents or events The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. ________________________________________ We welcome you: Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. The salary range for this position is $90,000 -110,000. This position is also eligible to earn an annual bonus. _The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._ **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Technology **Req ID:** CHI015066 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $90k-110k yearly 35d ago
  • Culinary Supervisor

    Hyatt Hotels Corp 4.6company rating

    Hyatt Hotels Corp job in Cleveland, OH

    Located in a landmark building constructed in 1890, Hyatt Regency Cleveland at The Arcade provides a historic hotel experience with convenient access to downtown Cleveland. Just steps from the vibrant East 4th Street Entertainment District and a 10-minute walk from all major sporting and entertainment venues, the hotel offers 293 rooms and 14,000 square feet of meeting and event space. With Hyatt Regency Cleveland's central downtown location and distinctive historic look, we attract guests for all occasions, ranging from business travelers to sports fans to wedding parties. Are you ready? Because we are looking for a Culinary Supervisor! What does the ROLE entail? * Basic understanding of a kitchen operation within the hotel. * Responsible for producing a consistent, quality product that meets and exceeds the guests' needs in a timely manner. * Person has basic skills in department training and is capable of assuming department responsibilities in the absence of the Sous Chef. * Skills and knowledge to include culinary education, basic cost control understanding, basic communication, leadership skills and computer skills. * May assist in monitoring payroll costs & overtime. * Responsibilities include the supervising of hourly cooks. * Demonstrates Hyatt Values: Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing Experience: * A true desire to satisfy the needs of others in a fast paced, team oriented, environment * 4+ years of previous culinary experience * Hotel experience is preferred * Capable of standing for long periods of time * Must be able to work a flexible schedule including evenings, weekends, and potential holidays * Ability to lift up to 50lbs * Candidate should be able to perform all basic cooking skills * Capable of producing a consistent product in a timely manner * Culinary education and/or on the job training preferred * A fun and energized person with a creative mindset * Committed to delivering a high level of customer service Perks: * An entry to the Hyatt Family, a place where we care for people so they can be their best * 12 free nights at Hyatt hotels globally every year after your 90th day of employment, Colleague, Friends, and Family rate upon hire. * 50% off at 1890 Restaurant * 25% off at Marengo Spa * Affordable Medical, Dental and Vision Coverage after 30 days of employment * Paid Holidays, Sick Days and Vacation Days * Connect with thousands of National and Local Partners for Various Discounts * Located near RTA stops and pick ups * Discounted Parking Passes Wellbeing: "Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose" * To support our colleagues mental wellbeing we provide access to "Headspace App" for all employees, free of charge as well as Hyatt's wellbeing assessment tool "Hyatt Well-Check" * Hotel gym access * Affordable Medical, Dental and Vision Coverage after 30 days of employment Development: * With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant * Regular Check-In Conversations with Managers to discuss personal career goals * A wide range of development tools through the Hyatt Learning * Education assistance of up to $1,000 per year toward personal growth and development
    $43k-67k yearly est. 26d ago
  • Director of Housekeeping

    Marriott International 4.6company rating

    Cleveland, OH job

    Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 3 years experience in housekeeping or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets * Ensures compliance with all housekeeping policies, standards and procedures. * Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate. * Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met. * Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. * Inventories stock to ensure adequate supplies. * Supervises an effective inspection program for all guestrooms and public space. * Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. * Ensures all employees have proper supplies, equipment and uniforms. * Communicates areas that need attention to staff and follows up to ensure understanding. * Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. * Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities * Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. * Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them. * Schedule employees to business demands and for tracks employee time and attendance. * Ensures employees understand expectations and parameters. * Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. * Observes service behaviors of employees and provides feedback to individuals. * Ensures employee recognition is taking place on all shifts. * Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. * Participates in employee progressive discipline procedures. * Review employee satsifaction results. * Participates in interviewing and hiring of team members with the appropriate skills. Ensuring Exceptional Customer Service * Sets a positive example for guest relations. * Participates in the development and implementation of corrective action plans to improve guest satisfaction. * Empowers employees to provide excellent customer service. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Responds to and handles guest problems and complaints. * Strives to improve service performance. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $53k-89k yearly est. 34d ago
  • Senior Database Administrator (Remote Opportunity)

    Hyatt 4.6company rating

    Hyatt job in Chicago, IL or remote

    **The Opportunity** Hyatt seeks an enthusiastic Senior Database Administrator to join our Corporate Information Technology department, where you will join a team of six professionals who love what they do. In this role, you will be collaborating closely with the broader Hyatt System Operations and Application teams, where you will be instrumental in continuing to make Hyatt a leading hospitality company.You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong. **We're proud to offer exceptional corporate benefits, which include:** · Annual allotment of free hotel stays at Hyatt hotels globally · Flexible work schedule · Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center · A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption · Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally. **The Role** This individual functions as a Senior Database Administrator responsible for supporting Hyatt's central database systems. As a database administrator, they are required to have strong knowledge around multiple DBMS within the database technologies of (Informix (Preferred), DB2, MongoDB, PostgreSQL (Preferred)). In addition, a Senior Database Administrator will be expected to have working knowledge of the required assigned Hyatt database technologies to provide all levels of support. Responsibilities / Essential Functions of the Senior Database Administrator -Maintain and manage critical database systems - a subject matter expert in at least two key DBMS technologies -Provide rigor and process for continuous documentation of existing and new database deployments -Participate with other business units and project managers to provide database support. -Act as a critical single point of contact for all assigned projects. -Operate independently on net new and existing database build-outs and projects. -Exhibit initiative and self-motivation to move the database infrastructure forward. -Responsible for ensuring complete coverage in documentation and deployment of database monitoring. **Qualifications:** **Experience Required:** -Installation/Configuration/Upgrading of Informix (Preferred), DB2, MongoDB & PostgreSQL (Preferred) -Perform Database Monitoring and Performance Tuning -Standard & Advanced Backup & Recovery Experience -Knowledge of Database Connection Managers & Clustering Features -Complete Standard Database Requests (Clone Databases, Execute DDL, User Access, Data Manipulation, SQL Enhancement, etc.) -Perform Application Releases per Requirements -Support Application Teams with. Performance Tuning and Database Configuration Issues -Linux OS/Scripting Knowledge -Participate in the Weekly On-Call Rotation - Effective Communication Skills -5 years of database administration experience **Experience Preferred:** -Experience with two DBMS (Informix/DB2/MongoDB/PostgreSQL) -College degree or equivalent work experience -Certifications in Database/OS Administration -Working knowledge of Networking The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **We welcome you:** Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. _The salary range for this position is $95,000 to $120,000. This position is also eligible to earn incentive awards and an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._ **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Technology **Req ID:** CHI014903 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $95k-120k yearly 60d+ ago
  • Lifeguard

    Great Wolf Resorts, Inc. 4.2company rating

    Sandusky, OH job

    Pay: $15.75 At Great Wolf, Lifeguard is one of the most important positions in the lodge, as they are vital to ensuring the safety of our guests, their families, and anyone that visits our waterpark attractions. No matter the situation, Great Wolf lifeguards are trained to respond and ensure all guests enjoy a safe and fun environment. Hiring immediately with full-time, part-time, and flexible scheduling - must be at least sixteen (16) years or older except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older. Join our Pack: * Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels * Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives * Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training * Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund * Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits: * Medical, Dental, and Vision insurance * Health savings account * Telehealth resources * Life insurance * 401K with employer match * Paid vacation time off * Paid parental leave Essential Duties & Responsibilities * Supervises and provides surveillance of swimmers and guests during park hours, special events, and training sessions * Responds to emergency situations in assigned zone * Assists in communicating emergency situations outside of assigned zone * Administers and coordinates emergency first aid as necessary * Enforces the rules and regulations of the waterpark * Advises aquatics management of unsafe and unsanitary conditions * Provides superior customer service to all guests by assisting all in a polite and expedient manner * Performs daily routine chores and maintenance of waterpark to ensure neat and orderly appearance * Performing within Ellis Certification standards Required Qualifications & Skills * No experience required, training provided * Must be at least 16 years of age * Ability and willingness to achieve Certification in First Aid, CPR and Ellis & Associates Lifeguard Training * Successful completions of criminal background check and drug screen Desired Qualifications & Traits * Good oral communication skills * Prior First Aid, CPR, AED experience * Prior lifeguard training and/or experience Physical Requirements * Swim 50 yards in 4 ft. of water and retrieve a 10 lb brick from the bottom of pool * Sit or stand for extended periods of time * Capable of prolonged exposure to hot and humid environments * Ability to climb multiple flights of stairs * Minimum of 20/25 corrected or uncorrected vision and no permanent eye abnormalities Estimated Salary Range: Pay Rate: $ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Application Instructions: Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event. Position Close Date: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $15.8 hourly 60d+ ago
  • Bellperson - Hilton Cleveland Downtown

    Hilton 4.5company rating

    Cleveland, OH job

    EOE/AA/Disabled/Veterans Are you a hospitality-minded professional who takes pride in creating exceptional first impressions? Join our team at Hilton Cleveland Downtown - a vibrant, modern 32-story hotel located in the heart of Cleveland's downtown district, overlooking Lake Erie and directly connected to the Huntington Convention Center. Opened in 2016 with 600 beautifully appointed guest rooms and panoramic views of the city and waterfront, our property is a centerpiece of downtown Cleveland's hospitality scene. What will I be doing? As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet and escort arriving and departing guests to and from their accommodations Retrieve and transport guest luggage Inspect guest rooms and acquaint guests with these rooms and their features Respond to guest inquiries and requests in a timely, friendly and efficient manner Organize and store luggage, as needed, according to guidelines Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments Ensure messages and faxes are regularly delivered throughout the day Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed Assist in the maintenance, appearance and functionality of equipment What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $24k-31k yearly est. Auto-Apply 11d ago
  • Remote Event Billing Analyst

    Hyatt 4.6company rating

    Hyatt job in Moore, OK or remote

    We are pleased that you are exploring Hyatt Hotels Corporation. Hyatt is a place where high expectations aren't just met- they're exceeded. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. At Hyatt, we care for people so they can be their best. Associates of Hyatt are given the tools from the first day to make a difference. Hyatt employees enjoy the following benefits: health and welfare programs, Hyatt retirement savings plan, educational assistance, employee stock purchase program, 12 free room nights for full time associates after 90 days of service, community involvement, and wellness reimbursement. The Hyatt Shared Service Center provides accounting and customer support for over 200 Hyatt Hotels in North America and Latin America. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards- whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, we are ready for you! The Event Billing Analyst's role is key to the financial success of a hotel event. The Event Billing Analyst works closely with hotel staff and customers at multiple properties to review event sales contracts, collect and process deposits and prepayments, manage the credit process, post adjustments and charges, manage the final customer billing process, and answer customer billing inquiries. **Essential Functions:** + Review event sales contracts and schedule payments. + Follow up with customers and hotel staff to ensure deposits and prepayments are collected and posted timely. + Guide customers through the credit application process to ensure enough credit is established to cover their event. + Make post-event invoice adjustments and corrections. + Collect final payments and send out billing to customers. + Report credit, payment, and billing progress to hotels weekly via account notes. + Reconcile holding accounts to ensure payments are accurately credited toward customer accounts. + Answer customer inquiries regarding payments and billing. + Regular attendance is expected based on schedule and business needs, the schedule for this position requires the following availability, but is not limited to Monday-Friday 7:00 AM- 7:00 PM + Work well with others at a variety of levels within the organization **The ideal candidate will also possess the following:** + Maintain a work environment that is comfortable, user-friendly, and organized + Ability to adapt to new demands, reprioritize workload and address urgent demands quickly + Ability to communicate effectively and respectfully to all associates and all internal/external resources + Eagerness and ability to learn new skills, technologies and business processes quickly + Ability to work well with others + Ability to collaborate with cross-functional teams and across all levels of the organization + Must be able to work inclusively, but also be able to work independently and without excessive supervision + Strong oral and written communication skills + Ability to maintain confidential employee information + Attention to detail _All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._ **Qualifications:** **Experience** + 1-3 years of accounting, finance, or hotel Sales/Events experience required + Familiarity of Microsoft office suite required + Familiarity working with Accounting or Property Management System software a plus **Education** + High School Diploma or Equivalent **Additional Comments and Requirements** + To work remotely, you must be able to adhere to our IT requirements, including, but not limited to the following: High Speed Internet service required. Broadband technologies allowed are DSL, Cable, and Fiber-Optic. All other ISP (Internet Service Provider) technologies are not allowed, including cellular based services. Colleagues will be required to provide Hyatt with adequate certification of service from provider (upon request). **Primary Location:** US-OK-Moore **Organization:** Shared Services Center - Moore **Pay Basis:** Hourly **Job Level:** Full-time **Job:** Accounting/Finance/Tax **Req ID:** MOO001114 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $46k-63k yearly est. 6d ago

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