Ambassador jobs at Hyatt Hotels

~ WE CREATE WINNING EXPERIENCES ~ *Pay Rate* $16.50 an hour SUMMARY: To welcome and provide information to guests and team members. - Serve as an initial point of contact for arriving guests - Act as a source of information and provide security and/or medical resources - Maintain general security awareness of organizational assets, including personnel - Perform repetitive duties and react to incidents, as necessary - Detect safety and security problems and communicate with security officers - React to incidents and make appropriate notifications - Resolve conflict in a professional manner, as necessary - Contribute to written reports, as required - Exercise care when handling property assets to prevent loss or damage - May be required to testify and provide statements for use in judicial and administrative proceedings IDEAL CANDIDATES HAVE: Required: - High School Diploma/GED or equivalent educational experience - Strong verbal and interpersonal communication skills - Strong problem solving and conflict resolution skills - High attention to detail and accuracy - Ability to remain outgoing and approachable - High level organizational skills and ability to adapt quickly to changing priorities - Ability to respond to customer inquiries while remaining pleasant and cheerful - Ability to enthusiastically and professionally describe property-wide amenities Preferred: - Previous community involvement or networking experience; or Previous experience with hotel, retail or restaurant "front of house" guest service; or Previous experience in public safety, security or military ~ Four reasons why our Team Members have chosen to stick around for 20+ years!~ o The People - amazing to work with and to take care of. o The Benefits - affordable health coverage, no cost on-site clinic, 401(k) and match and so much more. o The Career - well-paying opportunities to develop and grow with or without a degree. o The Little Things - Length of Service Award, Team Member of the Month (WAVE of Excellence) Program, random free meals & ice cream, Holiday food vouchers, Team Member parties, discounts on fuel at Dakota Station, discounts throughout the property and more!

~ WE CREATE WINNING EXPERIENCES ~ *Pay Rate* $16.50 an hour SUMMARY: To welcome and provide information to guests and team members. - Serve as an initial point of contact for arriving guests - Act as a source of information and provide security and/or medical resources - Maintain general security awareness of organizational assets, including personnel - Perform repetitive duties and react to incidents, as necessary - Detect safety and security problems and communicate with security officers - React to incidents and make appropriate notifications - Resolve conflict in a professional manner, as necessary - Contribute to written reports, as required - Exercise care when handling property assets to prevent loss or damage - May be required to testify and provide statements for use in judicial and administrative proceedings IDEAL CANDIDATES HAVE: Required: - High School Diploma/GED or equivalent educational experience - Strong verbal and interpersonal communication skills - Strong problem solving and conflict resolution skills - High attention to detail and accuracy - Ability to remain outgoing and approachable - High level organizational skills and ability to adapt quickly to changing priorities - Ability to respond to customer inquiries while remaining pleasant and cheerful - Ability to enthusiastically and professionally describe property-wide amenities Preferred: - Previous community involvement or networking experience; or Previous experience with hotel, retail or restaurant "front of house" guest service; or Previous experience in public safety, security or military ~ Four reasons why our Team Members have chosen to stick around for 20+ years!~ o The People - amazing to work with and to take care of. o The Benefits - affordable health coverage, no cost on-site clinic, 401(k) and match and so much more. o The Career - well-paying opportunities to develop and grow with or without a degree. o The Little Things - Length of Service Award, Team Member of the Month (WAVE of Excellence) Program, random free meals & ice cream, Holiday food vouchers, Team Member parties, discounts on fuel at Dakota Station, discounts throughout the property and more!

~ WE CREATE WINNING EXPERIENCES ~ *Pay Rate* $16.50 an hour SUMMARY: To welcome and provide information to guests and team members. - Serve as an initial point of contact for arriving guests - Act as a source of information and provide security and/or medical resources - Maintain general security awareness of organizational assets, including personnel - Perform repetitive duties and react to incidents, as necessary - Detect safety and security problems and communicate with security officers - React to incidents and make appropriate notifications - Resolve conflict in a professional manner, as necessary - Contribute to written reports, as required - Exercise care when handling property assets to prevent loss or damage - May be required to testify and provide statements for use in judicial and administrative proceedings IDEAL CANDIDATES HAVE: Required: - High School Diploma/GED or equivalent educational experience - Strong verbal and interpersonal communication skills - Strong problem solving and conflict resolution skills - High attention to detail and accuracy - Ability to remain outgoing and approachable - High level organizational skills and ability to adapt quickly to changing priorities - Ability to respond to customer inquiries while remaining pleasant and cheerful - Ability to enthusiastically and professionally describe property-wide amenities Preferred: - Previous community involvement or networking experience; or Previous experience with hotel, retail or restaurant "front of house" guest service; or Previous experience in public safety, security or military ~ Four reasons why our Team Members have chosen to stick around for 20+ years!~ o The People - amazing to work with and to take care of. o The Benefits - affordable health coverage, no cost on-site clinic, 401(k) and match and so much more. o The Career - well-paying opportunities to develop and grow with or without a degree. o The Little Things - Length of Service Award, Team Member of the Month (WAVE of Excellence) Program, random free meals & ice cream, Holiday food vouchers, Team Member parties, discounts on fuel at Dakota Station, discounts throughout the property and more!

. Pay Rate: $20.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinate, set-up and execute promotions and special events on and off property Coordinate with operational departments in the development of programs and special events, including advertising support Interact with guests and staff during promotions, drawings and events Track, monitor and report on winners, prize distribution and guest counts Organize and complete inventory of marketing storage areas Assist vendors with outside sponsorships, co-ops and other promotions Drive attendants to off-site events KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1 year Marketing experience Required Skills: Accurate and detail-oriented Highly organized and the ability to adapt quickly to changing priorities Basic computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent written, verbal and interpersonal communication skills Excellent problem solving skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers Ability to manage projects in a timely and efficient manner Ability to speak in a clear, concise and pleasant voice in front of large crowds using a public address system PHYSICAL DEMANDS Must be able to walk and / or stand for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist occasionally Must be able to push, pull and grasp objects occasionally Must be able to climb an 8 foot ladder Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed on the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

~ WE CREATE WINNING EXPERIENCES ~ *Pay Rate* $16.50 an hour SUMMARY: To welcome and provide information to guests and team members. - Serve as an initial point of contact for arriving guests - Act as a source of information and provide security and/or medical resources - Maintain general security awareness of organizational assets, including personnel - Perform repetitive duties and react to incidents, as necessary - Detect safety and security problems and communicate with security officers - React to incidents and make appropriate notifications - Resolve conflict in a professional manner, as necessary - Contribute to written reports, as required - Exercise care when handling property assets to prevent loss or damage - May be required to testify and provide statements for use in judicial and administrative proceedings IDEAL CANDIDATES HAVE: Required: - High School Diploma/GED or equivalent educational experience - Strong verbal and interpersonal communication skills - Strong problem solving and conflict resolution skills - High attention to detail and accuracy - Ability to remain outgoing and approachable - High level organizational skills and ability to adapt quickly to changing priorities - Ability to respond to customer inquiries while remaining pleasant and cheerful - Ability to enthusiastically and professionally describe property-wide amenities Preferred: - Previous community involvement or networking experience; or Previous experience with hotel, retail or restaurant "front of house" guest service; or Previous experience in public safety, security or military ~ Four reasons why our Team Members have chosen to stick around for 20+ years!~ o The People - amazing to work with and to take care of. o The Benefits - affordable health coverage, no cost on-site clinic, 401(k) and match and so much more. o The Career - well-paying opportunities to develop and grow with or without a degree. o The Little Things - Length of Service Award, Team Member of the Month (WAVE of Excellence) Program, random free meals & ice cream, Holiday food vouchers, Team Member parties, discounts on fuel at Dakota Station, discounts throughout the property and more!

ESSENTIAL DUTIES AND RESPONSIBILITIES Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements Complete special projects to support assigned area with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department Assist with the preparation and execution of on and off-site events Will include weekend and evening shifts Could include driving to and from off-site events in company vehicle or occasionally personal vehicle May need to handle cash and obtain a bank * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Preferred: Previous guest service experience Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem-solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to walk and / or stand for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

. Pay Rate: $20.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinate, set-up and execute promotions and special events on and off property Coordinate with operational departments in the development of programs and special events, including advertising support Interact with guests and staff during promotions, drawings and events Track, monitor and report on winners, prize distribution and guest counts Organize and complete inventory of marketing storage areas Assist vendors with outside sponsorships, co-ops and other promotions Drive attendants to off-site events KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1 year Marketing experience Required Skills: Accurate and detail-oriented Highly organized and the ability to adapt quickly to changing priorities Basic computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent written, verbal and interpersonal communication skills Excellent problem solving skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers Ability to manage projects in a timely and efficient manner Ability to speak in a clear, concise and pleasant voice in front of large crowds using a public address system PHYSICAL DEMANDS Must be able to walk and / or stand for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist occasionally Must be able to push, pull and grasp objects occasionally Must be able to climb an 8 foot ladder Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed on the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

ESSENTIAL DUTIES AND RESPONSIBILITIES Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements Complete special projects to support assigned area with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department Assist with the preparation and execution of on and off-site events Will include weekend and evening shifts Could include driving to and from off-site events in company vehicle or occasionally personal vehicle May need to handle cash and obtain a bank * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Preferred: Previous guest service experience Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem-solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to walk and / or stand for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

. Pay Rate: $20.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinate, set-up and execute promotions and special events on and off property Coordinate with operational departments in the development of programs and special events, including advertising support Interact with guests and staff during promotions, drawings and events Track, monitor and report on winners, prize distribution and guest counts Organize and complete inventory of marketing storage areas Assist vendors with outside sponsorships, co-ops and other promotions Drive attendants to off-site events KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1 year Marketing experience Required Skills: Accurate and detail-oriented Highly organized and the ability to adapt quickly to changing priorities Basic computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent written, verbal and interpersonal communication skills Excellent problem solving skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers Ability to manage projects in a timely and efficient manner Ability to speak in a clear, concise and pleasant voice in front of large crowds using a public address system PHYSICAL DEMANDS Must be able to walk and / or stand for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist occasionally Must be able to push, pull and grasp objects occasionally Must be able to climb an 8 foot ladder Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed on the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

ESSENTIAL DUTIES AND RESPONSIBILITIES Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements Complete special projects to support assigned area with meeting business needs while satisfying internship requirements Provide accurate and consistent support in assigned department Assist with the preparation and execution of on and off-site events Will include weekend and evening shifts Could include driving to and from off-site events in company vehicle or occasionally personal vehicle May need to handle cash and obtain a bank * Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements. KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Knowledge and Certification Required: High School Diploma/GED or equivalent experience Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed Preferred: Previous guest service experience Skills Required: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills Excellent problem-solving skills Abilities Required: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to manage projects in a timely and efficient manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers REQUIRED TRAINING Treasure Island guest service training Any position-related training as determined by division director PHYSICAL DEMANDS Must be able to walk and / or stand for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel and stoop Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

. Pay Rate: $20.00 an hour ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinate, set-up and execute promotions and special events on and off property Coordinate with operational departments in the development of programs and special events, including advertising support Interact with guests and staff during promotions, drawings and events Track, monitor and report on winners, prize distribution and guest counts Organize and complete inventory of marketing storage areas Assist vendors with outside sponsorships, co-ops and other promotions Drive attendants to off-site events KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1 year Marketing experience Required Skills: Accurate and detail-oriented Highly organized and the ability to adapt quickly to changing priorities Basic computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent written, verbal and interpersonal communication skills Excellent problem solving skills Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers Ability to manage projects in a timely and efficient manner Ability to speak in a clear, concise and pleasant voice in front of large crowds using a public address system PHYSICAL DEMANDS Must be able to walk and / or stand for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist occasionally Must be able to push, pull and grasp objects occasionally Must be able to climb an 8 foot ladder Must have the ability to independently lift 25+ pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed on the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact

The opportunity Delaware North Sportservice is searching for reliable and customer-focused part-time Bag Check Ambassadors to join our team at TD Garden in Boston, Massachusetts. In this role, you will be responsible for ensuring a smooth and efficient bag check process for event attendees, contributing to a safe and enjoyable experience. Pay $17.00 - $17.00 / hour Information on our comprehensive benefits package can be found at ********************************************** What we offer We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules What will you do? Greet guests and provide friendly, professional service at the bag check area. Process payments from guests for bag check services. Inspect and securely store checked bags in designated areas. Ensure compliance with arena security policies regarding bag restrictions. Issue claim tickets and assist guests with retrieving their belongings after the event. Maintain a clean and organized bag check office. Collaborate with security personnel to address any concerns or prohibited items. Handle guest inquiries and provide general event information. Work efficiently in a fast-paced environment with large crowds. Log and distribute lost and found items. More about you Must be at least 18 years old Strong customer service and communication skills Ability to stand for extended periods and lift to 50lbs Reliability, punctuality, and a positive attitude Previous experience in hospitality, security, or event services is a plus Must be available to work an event-based schedule, including nights, weekends, and holidays. The average shift will be between 4 and 8 hours, depending on the event and needs Physical requirements Ability to lift or carry 50 pounds Ability to stand 100% of the time Exposure to high-volume noise Shift details Evenings Holidays M-F Weekends Events Who we are Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $17.00 - $17.00 / hour

Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at **************** Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Experience Ambassador resolves residents' inquiries related to in-property and off-premises attractions, facilities, services, or activities. Experience Ambassadors are responsible for engaging directly with residents and with homeshare guests prior to and throughout their stay at our communities. This is an in-person position located on-site of the property. What You'll Do: Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service Establish rapport with residents and guests so they always feel loved Serve as the first point of contact between guests and the organization Prioritize and fulfill the requests of all residents and guests with great friendliness, efficiency, confidentiality, and professionalism. Greet residents by their name and with a smile to make guests feel welcomed and valued Provide exceptional hospitality in compliance with quality assurance expectations and standards to create a memorable customer experience Resolve disputes promptly with the goal of achieving customer satisfaction Increase company reputation and ensure sustainable growth by discussing the benefits of living at the property, distributing active marketing materials, and providing exemplary service to residents Answer, record, and process all calls, messages, requests, questions, or concerns Run daily reports, identify any special requests, and check reports for accuracy Protect the property and its residents by monitoring who comes in and out of the premises Proactively identify potential issues and take the appropriate action to resolve them, informing management when necessary Constantly increase residents' benefits through active marketing and partnership with the neighboring businesses Increase resident satisfaction and retention within the community through programming alongside the Director of Services, General Manager, and one-on-one contact Remain knowledgeable of local activities and establishments in the area to offer recommendations, answer questions, and give directions Manage building access for guests, residents, and authorized vendors using key system technology Maintain the atmosphere and cleanliness of entry lobbies and common spaces by stocking and taking inventory of refreshment stations, cleaning up immediate areas and any other necessary tasks to ensure guests and residents feel welcome Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager Fully comprehend emergency procedures and the property evacuation plan, and assist with locking elevators open for emergency crews Develop and maintain positive working relationships among building staff Store luggage and politely handle early check-in, late checkout, and any other requests when necessary Assess property and inform maintenance team of any need for repair or cleaning, including receiving and logging resident service requests and following up to ensure completion Have full knowledge of and be compliant with all property safety and emergency procedures and follow all local, city and federal regulations Assist with administrative duties such as light copying, package management and other requests as deemed necessary by management and residents Work on special projects as deemed necessary by management Perform other related duties and assignments as needed and assigned Skills and Experience High School Diploma or equivalent required; some college preferred A minimum of one year of experience working in hospitality or customer service industry required Multifamily experience preferred Excellent interpersonal skills and the ability to communicate effectively with residents, guests, team, management, and third-party vendors in person, by telephone, and via email or text Computer savvy with the capacity to learn and master multiple software systems Ability to analyze, organize, prioritize, and follow up with a strong sense of urgency Active listening skills, strong attention to detail, and strong organizational skills when responding to inquiries and requests Proactive decision-making and problem-solving skills Demonstrated ability to diffuse and respond to customer concerns to avoid escalation of the problem Ability to work a flexible schedule, including evenings and weekends Community Team Perks + Benefits Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars. *Premiums apply for spouse, dependent, or family coverage plans Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals. Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more! Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community. Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more! The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: Stand behind a desk for the majority of an 8-hour shift Move body in repetitive motions for extended periods of time Work in a space that includes indoor and outdoor spaces, with and without covering Move throughout the property as needed Transport boxes and equipment weighing up to 20 pounds Communicate with other persons in the building Observe details in surrounding areas and on a screen If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Security Ambassadors - We want you at Punch Bowl Social! Join the Punch Bowl Social crew today and be the envy of all your friends. Competitive wages Hourly Rate- $16.50- $20.00 Based on experience Flexible working hours Opportunity for growth and development Team member discounts on food, beverage and activities! Our security ambassadors are the key to making sure our guests are enjoying themselves in a safe environment. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You value guest experiences and take pride in everything you do You've got attitude (the right kind, of course) Communication is key - you should be comfortable talking with strangers You understand that work is easier - and more fun - with teamwork Experience working in a high-volume restaurant/bar is ideal What you'll be doing: Keeping our community and guests safe by ensuring guests aren't over their limits Enthusiastically greeting guests, answering questions and making suggestions regarding food, drinks and service Responsible for various security functions related to alcohol service or refusal to serve Providing continual communication with the door host, bartenders and management team to ensure safety throughout the building Supporting all Team Members with table and service station cleanliness as needed Actively participating in assigned opening, continuous and closing side work *** Must be 21 years old and over *** Paid Sick Leave is limited to 40 hours (5 days) for the year and maximum is 80 hours (10 days). Follow us @punchbowlsocial or check us out at punchbowlsocial.com This job is hiring on an ongoing basis. We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws. ***********************************************************************************************************************

Security Ambassadors - We want you at Punch Bowl Social! Join the Punch Bowl Social crew today and be the envy of all your friends. Competitive wages! Hourly Rate- $20.00 Flexible working hours Opportunity for growth and development Team member discounts on food, beverage and activities! Our security ambassadors are the key to making sure our guests are enjoying themselves in a safe environment. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You value guest experiences and take pride in everything you do You've got attitude (the right kind, of course) Communication is key - you should be comfortable talking with strangers You understand that work is easier - and more fun - with teamwork Experience working in a high-volume restaurant/bar is ideal What you'll be doing: Keeping our community and guests safe by ensuring guests aren't over their limits Enthusiastically greeting guests, answering questions and making suggestions regarding food, drinks and service Responsible for various security functions related to alcohol service or refusal to serve Providing continual communication with the door host, bartenders and management team to ensure safety throughout the building Supporting all Team Members with table and service station cleanliness as needed Actively participating in assigned opening, continuous and closing side work *** Must be 21 years old and over *** Follow us @punchbowlsocial or check us out at punchbowlsocial.com This job is hiring on an ongoing basis. We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws. Salary Description Hourly Rate- $20.00

Security Ambassadors - We want you at Punch Bowl Social! Join the Punch Bowl Social crew today and be the envy of all your friends. Competitive wages Hourly Rate $19.00 - $22.00 based on experience Flexible working hours Opportunity for growth and development Team member discounts on food, beverage and activities! Our security ambassadors are the key to making sure our guests are enjoying themselves in a safe environment. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You value guest experiences and take pride in everything you do You've got attitude (the right kind, of course) Communication is key - you should be comfortable talking with strangers You understand that work is easier - and more fun - with teamwork Experience working in a high-volume restaurant/bar is ideal What you'll be doing: Keeping our community and guests safe by ensuring guests aren't over their limits Enthusiastically greeting guests, answering questions and making suggestions regarding food, drinks and service Responsible for various security functions related to alcohol service or refusal to serve Providing continual communication with the door host, bartenders and management team to ensure safety throughout the building Supporting all Team Members with table and service station cleanliness as needed Actively participating in assigned opening, continuous and closing side work *** Must be 21 years old and over *** Follow us @punchbowlsocial or check us out at punchbowlsocial.com This job is hiring on an ongoing basis. We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.

Security Ambassadors - We want you at Punch Bowl Social! Join the Punch Bowl Social crew today and be the envy of all your friends. Competitive wages Competitive wages Flexible working hours Opportunity for growth and development Team member discounts on food, beverage and activities! Our security ambassadors are the key to making sure our guests are enjoying themselves in a safe environment. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You value guest experiences and take pride in everything you do You've got attitude (the right kind, of course) Communication is key - you should be comfortable talking with strangers You understand that work is easier - and more fun - with teamwork Experience working in a high-volume restaurant/bar is ideal What you'll be doing: Keeping our community and guests safe by ensuring guests aren't over their limits Enthusiastically greeting guests, answering questions and making suggestions regarding food, drinks and service Responsible for various security functions related to alcohol service or refusal to serve Providing continual communication with the door host, bartenders and management team to ensure safety throughout the building Supporting all Team Members with table and service station cleanliness as needed Actively participating in assigned opening, continuous and closing side work *** Must be 21 years old and over *** Follow us @punchbowlsocial or check us out at punchbowlsocial.com This job is hiring on an ongoing basis. We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.

Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at **************** Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Experience Ambassador resolves residents' inquiries related to in-property and off-premises attractions, facilities, services, or activities. Experience Ambassadors are responsible for engaging directly with residents and with homeshare guests prior to and throughout their stay at our communities. This is an in-person position located on-site of the property. What You'll Do: Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer service Establish rapport with residents and guests so they always feel loved Serve as the first point of contact between guests and the organization Prioritize and fulfill the requests of all residents and guests with great friendliness, efficiency, confidentiality, and professionalism. Greet residents by their name and with a smile to make guests feel welcomed and valued Provide exceptional hospitality in compliance with quality assurance expectations and standards to create a memorable customer experience Resolve disputes promptly with the goal of achieving customer satisfaction Increase company reputation and ensure sustainable growth by discussing the benefits of living at the property, distributing active marketing materials, and providing exemplary service to residents Answer, record, and process all calls, messages, requests, questions, or concerns Run daily reports, identify any special requests, and check reports for accuracy Protect the property and its residents by monitoring who comes in and out of the premises Proactively identify potential issues and take the appropriate action to resolve them, informing management when necessary Constantly increase residents' benefits through active marketing and partnership with the neighboring businesses Increase resident satisfaction and retention within the community through programming alongside the Director of Services, General Manager, and one-on-one contact Remain knowledgeable of local activities and establishments in the area to offer recommendations, answer questions, and give directions Manage building access for guests, residents, and authorized vendors using key system technology Maintain the atmosphere and cleanliness of entry lobbies and common spaces by stocking and taking inventory of refreshment stations, cleaning up immediate areas and any other necessary tasks to ensure guests and residents feel welcome Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager Fully comprehend emergency procedures and the property evacuation plan, and assist with locking elevators open for emergency crews Develop and maintain positive working relationships among building staff Store luggage and politely handle early check-in, late checkout, and any other requests when necessary Assess property and inform maintenance team of any need for repair or cleaning, including receiving and logging resident service requests and following up to ensure completion Have full knowledge of and be compliant with all property safety and emergency procedures and follow all local, city and federal regulations Assist with administrative duties such as light copying, package management and other requests as deemed necessary by management and residents Work on special projects as deemed necessary by management Perform other related duties and assignments as needed and assigned Skills and Experience High School Diploma or equivalent required; some college preferred A minimum of one year of experience working in hospitality or customer service industry required Multifamily experience preferred Excellent interpersonal skills and the ability to communicate effectively with residents, guests, team, management, and third-party vendors in person, by telephone, and via email or text Computer savvy with the capacity to learn and master multiple software systems Ability to analyze, organize, prioritize, and follow up with a strong sense of urgency Active listening skills, strong attention to detail, and strong organizational skills when responding to inquiries and requests Proactive decision-making and problem-solving skills Demonstrated ability to diffuse and respond to customer concerns to avoid escalation of the problem Ability to work a flexible schedule, including evenings and weekends Community Team Perks + Benefits Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars. *Premiums apply for spouse, dependent, or family coverage plans Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals. Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more! Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community. Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more! The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: Stand behind a desk for the majority of an 8-hour shift Move body in repetitive motions for extended periods of time Work in a space that includes indoor and outdoor spaces, with and without covering Move throughout the property as needed Transport boxes and equipment weighing up to 20 pounds Communicate with other persons in the building Observe details in surrounding areas and on a screen If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Security Ambassadors - We want you at Punch Bowl Social! Join the Punch Bowl Social crew today and be the envy of all your friends. Competitive wages Competitive wages Flexible working hours Opportunity for growth and development Team member discounts on food, beverage and activities! Our security ambassadors are the key to making sure our guests are enjoying themselves in a safe environment. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You value guest experiences and take pride in everything you do You've got attitude (the right kind, of course) Communication is key - you should be comfortable talking with strangers You understand that work is easier - and more fun - with teamwork Experience working in a high-volume restaurant/bar is ideal What you'll be doing: Keeping our community and guests safe by ensuring guests aren't over their limits Enthusiastically greeting guests, answering questions and making suggestions regarding food, drinks and service Responsible for various security functions related to alcohol service or refusal to serve Providing continual communication with the door host, bartenders and management team to ensure safety throughout the building Supporting all Team Members with table and service station cleanliness as needed Actively participating in assigned opening, continuous and closing side work Follow us @punchbowlsocial or check us out at punchbowlsocial.com *** Must be 21 years old and over *** This job is hiring on an ongoing basis. We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.