Strategic Leader - Hotel Sales, Marketing & Events
Hyatt Group 4.6
Hyatt Group job in San Francisco, CA
A leading hospitality company is seeking a Director of Sales, Marketing & Events for their Grand Hyatt at SFO. This role involves overseeing the hotel's sales and marketing operations, managing the budget, and leading a team. Candidates should possess substantial hotel sales experience, excellent communication, and leadership skills. Compensation ranges from $140,600 to $179,200, with various employee benefits including health insurance and discounted travel.
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$140.6k-179.2k yearly 5d ago
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Director of Sales, Marketing & Events | Benefits Include: 401K, Stock Purchase Plan, and MANY MORE!
Hyatt Group 4.6
Hyatt Group job in San Francisco, CA
Director of Sales, Marketing & Events
Grand Hyatt at SFO, San Francisco, CA
Full-time, Yearly US Dollar (USD) pay basis
At Hyatt, we believe in the power of belonging-making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated.
The Director of Sales, Marketing & Events has direct oversight of the Sales and Marketing operation of the hotel. The DOS is responsible for the Sales and Marketing Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. The DOS supervises sales managers, trainees, interns, and administrative staff. Additional responsibilities include recruiting and hiring sales staff, training, managing and coaching sales managers to meet company goals and maximize hotel revenues. The role requires proficiency in general computer knowledge and the ability to train and monitor both group and transient contractual agreement processes, including quoting rates, sending referrals, setting tracers, and managing retention, reactivation, and acquisition accounts. The DOS reports directly to the General Manager and Regional Vice President of Sales. Communication and organizational skills are of the utmost importance.
This is a salaried position with compensation ranging from $140,600 to $179,200.
Benefits
Free Room Nights, Discounted and Friends & Family Room Rates
Medical, Prescription, Dental, and Vision Insurance
401K with company match
Paid vacation, sick days, new child leave, and personal day
Paid Family Bonding Time and Adoption Assistance
Tuition Reimbursement
Employee Stock Purchase Plan
Discounts at various retailers-including Apple, AT&T, Verizon, Headspace, and many more
Qualifications
6 years or more of progressive hotel Sales experience (typically with Hyatt)
Demonstrated ability to effectively interact with people of diverse cultural, disability, and ethnic backgrounds
Previous hotel pre‑opening experience preferred for opening hotels
Demonstrated history of success
Results‑driven, energetic, and focused
Service‑oriented style with professional presentation skills
Hospitality degree an asset
Strong leadership, high energy, entrepreneurial spirit, and proven track record in high‑volume concepts; effective communicator; commitment to exceptional customer service and bottom‑line improvement
Clear concise written and verbal communication skills in English
Proficiency in Microsoft Word and Excel
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Why Hyatt?
Grand Hyatt hotels provide superior services and elevated experiences. Looking for a classic beginning in your next career? Apply today at careers.hyatt.com.
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$140.6k-179.2k yearly 5d ago
Senior Group Sales Lead - Associations & Leisure
Intercontinental Hotels Group 3.9
San Francisco, CA job
A leading hospitality brand in San Francisco is seeking an experienced sales professional to manage sales activities within the association and leisure markets. The ideal candidate will have a minimum of two years' experience in hotel sales, excellent English communication skills, and the flexibility to work night and weekend shifts. In this role, you will drive sales strategies, develop client relationships, and produce performance reports. The hourly pay range for this position is $45.00 to $55.00, plus eligibility for bonus pay.
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$45-55 hourly 5d ago
Director of Event Planning
Marriott Hotels Resorts 4.6
San Francisco, CA job
Manages event planning functions and staff on a daily basis. Core area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants. Position oversees the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases. Ensures a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures the team maximizes revenue opportunities by up-selling and accurately forecasting (catering and group rooms) all events. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the department.
CANDIDATE PROFILE Education and Experience
High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.
OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.
CORE WORK ACTIVITIES Managing Event Planning Operations
Assigns all events turned over to Event Planning team.
Oversees for turned opportunities' function space and group room blocks.
Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
Leads execution of activities to support the Event Management strategy.
Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.
Leads discussions to review event complexity and proactively avoid service challenges and failures.
Ensures the property is apprised of all groups that will impact property operations.
Manages customer budgets to maximize revenue and meet customer needs.
Maintains inventories to maximize customer satisfaction and revenue opportunities.
Works with highly complex or high profile groups when financial impact will be significant.
Leading Event Planning Team
Leads the catering menu development process.
Champions all standards, policies and procedures for the Event Planning team.
Leads Event Management meetings.
Providing and Ensuring Exceptional Customer Service
Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
Shares plans with property leadership and ensures corrective action is taken to continuously improve guest satisfaction.
Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
Interacts with guests to obtain feedback on product quality and service levels.
Responds to and handles guest problems and complaints.
Strives to improve service performance.
Empowers employees to provide excellent customer service.
Managing the Sales and Marketing Strategy
Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.
Conducting Human Resources Activities
Establishes customer service guidelines so employees understand expectations and parameters.
Ensures employees receive on‑going training to understand guest expectations.
Observes service behaviors of employees and provides feedback to individuals and or managers.
Reviews staffing levels to ensure that guest service and planning needs are met.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
About the Team
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.
Job Info
Job Identification 26210450
Job Category Event Management
Posting Date 01/08/2026, 05:09 PM
Job Schedule Full time
Locations 125 3rd St, San Francisco, CA, 94103, US
Pay Range (US/Canada) $111,000 - $152,000 annually
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A leading hospitality company is seeking an experienced Assistant Director of Sales for their San Francisco hotel. The role involves managing group segments, supporting sales strategies, and fostering customer relationships. Candidates should have at least 4-5 years of hotel sales experience, be skilled in communication and networking, and be adaptable to travel. The competitive salary range is $140,000-$160,000 annually, with additional sales incentives to reward performance.
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$25k-32k yearly est. 1d ago
Evening Busperson (Part Time)
Hilton 4.5
Burlingame, CA job
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Compensation
The pay range for this position is $18 - 20/hour and is based on applicable and specialized experience and location.
EOE/AA/Disabled/Veterans
What will I be doing?
As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
Ensure tableware is in good and working condition and report any defects for repair
Stock, maintain and clean designated food station(s)
Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
Retrieve and transport dirty tableware to dishwashing area
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Transports all dirty tableware to dishwashing area for proper cleaning.
$18-20 hourly Auto-Apply 10d ago
Housekeeper/Room Attendant | Benefits Include: Paid Vacation, Free Room Nights, Medical and MANY MORE
Hyatt Hotels Corp 4.6
Hyatt Hotels Corp job in San Francisco, CA
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Step off AirTrain and into the lobby of Grand Hyatt at SFO. Enjoy luxury hotel rooms and suites that feature stunning views of the bay and airport through soundproof floor-to-ceiling windows. Enjoy culinary delights or have a drink with friends in our bar without ever leaving the airport or take the train to the heart of San Francisco.
Our guests get to stay above it all in one of the 351 hotel rooms with soundproof floor-to-ceiling windows overlooking the bustle of San Francisco International Airport. They get to opt for an ultramodern Executive Suite for spacious entertaining and stunning views of the bay and the airport.
The Room Attendant is responsible for maintaining the cleanliness of the guest rooms assigned. Previous cleaning experience as well as the ability to communicate to guests preferred.
This is an hourly position with a compensation of $28.78.
We Offer Excellent Benefits:
* Free Room Nights, Discounted and Friends & Family Room Rates
* Medical, Prescription, Dental, and Vision Insurance
* Paid vacation, sick days, and holidays.
* Tuition Reimbursement
* Free colleague meals during shift
* Employee Stock Purchase Plan
* Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more
Why make a good decision when you can make a Timeless one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.
$28.8 hourly 19d ago
Front Office Manager/Best Western Plus
Best Western Delta Inn 4.6
Oakley, CA job
Job Description
The Front Office Manager will be responsible for the successful operation and administration of all departments in the hotel. The ideal candidate will have a combination of education, and training/experience that provides the required skills such as hiring and processing staff, writing schedules, assisting with payroll/accounting, handling employee relations and maintaining proper security of all cash funds. A minimum of two years' experience and a college degree, or equivalent, is preferred. This position requires the ability to assist in the balancing of departments while focusing on providing an exceptional experience to every guest and maximizing profitability at the same time. We are seeking an energetic, service-oriented leader who can effectively direct, train, coach, motivate, engage and provide feedback to the staff, supervisors and managers on a daily basis in accordance with the standards of Core Hotels, LLC. and BWI. Any Best Western or hotel background is a plus!
Responsibilities:
Manage all Front Office operations to include, but not limited to, guest service and registration (check in/check out), room availability, guest service standards and initiative, product quality, cost controls and overall profitability, systems use and management, forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward.
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Ensure compliance with BWI and Core Hotel, LLC. standards
Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns
Assist in leading, directing and managing all hotel operations including, but not limited to, hotel budgeting and forecasting, strategic planning, managing balanced scorecard performance, implementing and complying with all company policies and brand standards, overseeing sales and marketing initiatives, responding to guests inquiries and resolving concerns, and meeting participation and facilitation
Serve as multi-department head for Operations, Front Office and Property Operation
Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling and recognizing and rewarding department heads
Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement
Assist in identifying operational performance, productivity and efficiency gaps and implementing measures to correct those deficiencies
Ensure guest and team member satisfaction
Serve and act as General Manager in his or her absence
Responsible for managing the housekeeping/laundry department as well as some housekeeping responsibilities
Job Requirements
College Degree preferred. Visual Matrix PMS preferred. Minimum of two years of experience in a similar position. Knowledge of front desk/accounting/Human Resources procedures and protocol. Exceptional communication skills. Bilingual English/Spanish a plus! Ability to manage multiple priorities in a fast-paced environment.
$49k-62k yearly est. 26d ago
Steward
Marriott International 4.6
San Francisco, CA job
Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
$30k-40k yearly est. Auto-Apply 11d ago
Hospitality Sales Director - Lead Strategy & Incentives
Hyatt Hotels Corporation 4.6
Hyatt Hotels Corporation job in Sunnyvale, CA
A leading hospitality company in Sunnyvale, California is seeking a Director of Sales to oversee the Sales and Marketing operations. The ideal candidate will have over 6 years of progressive hotel Sales experience, exceptional communication skills, and a strong service-oriented style. This role offers a competitive salary range of $150,000 to $165,000 annually along with great career opportunities and a supportive work environment.
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$150k-165k yearly 3d ago
Security Officer- Full Time $27/hr | Benefits Included
Hyatt Hotels Corp 4.6
Hyatt Hotels Corp job in San Francisco, CA
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Step off AirTrain and into the lobby of Grand Hyatt at SFO. Enjoy luxury hotel rooms and suites that feature stunning views of the bay and airport through soundproof floor-to-ceiling windows. Our guests get to stay above it all in one of 351 hotel rooms and suites with soundproof floor-to-ceiling windows overlooking the bustle of San Francisco International Airport.
At the Grand Hyatt at SFO, we are committed to providing a safe, welcoming, and exceptional experience for every guest and colleague. As a Security Officer, you will play a vital role in maintaining a secure and peaceful environment across the hotel property. This includes ensuring the safety of guests, colleagues, and property assets while delivering excellent customer service in line with Hyatt standards.
This is an hourly position with a compensation of $27 per hour.
Key Responsibilities:
* Patrol the interior and exterior of the hotel property, including guest floors, public areas, back-of-house spaces, and parking areas.
* Respond promptly and professionally to incidents, emergencies, and alarms, ensuring timely communication with appropriate departments and first responders.
* Monitor security systems, CCTV, fire alarms, and access control systems.
* Complete detailed reports for incidents, accidents, and investigations
* Enforce hotel policies and procedures, including crowd control and guest/employee conduct.
* Provide exceptional service when assisting guests, responding to concerns, or offering directions and information.
* Support hotel operations by collaborating with departments such as Front Office, Engineering, and Housekeeping
* Assist with lost and found procedures, key control, and emergency evacuation protocols.
* Remain calm and take decisive action in emergency situations, including medical emergencies, fire alarms, and disruptive behavior.
We Offer Excellent Benefits:
* Free Room Nights, Discounted and Friends & Family Room Rates
* Medical, Prescription, Dental, and Vision Insurance
* 401K with company match
* PTO, sick and holidays
* Paid Family Bonding Time and Adoption Assistance
* Tuition Reimbursement
* Free colleague meals during shift
* Employee Stock Purchase Plan
* Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more
Why make a good decision when you can make a Classic one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Classic beginning in your next career? Apply today at careers.hyatt.com.
$27 hourly 19d ago
Bellperson - Juniper Hotel Cupertino, Curio Collection by Hilton
Hilton 4.5
Cupertino, CA job
The Juniper Hotel Cupertino is looking for its next Bellperson to join the team! Our property has 224 guest rooms, about 11 miles west of downtown San Jose, and brings a modern boutique atmosphere to Silicon Valley. The hotel is less than 20 minutes from Levi's Stadium and San Jose Airport.
Our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, we offer free meals during shifts and free parking onsite!
The ideal candidate will possess:
A minimum of (6) months of customer service experience.
The ability to effectively communicate in English.
The ability to work a flexible schedule that includes nights, weekends, and holidays.
Capability of driving a shuttle van and possess a clean driving record.
Previous hotel experience is a PLUS!!
Shift Pattern\: Full-Time
Shift\: 3\:00pm - 11\:00pm
Hourly Rate\: $19.99 per hour
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
What will I be doing?
As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet and escort arriving and departing guests to and from their accommodations.
Retrieve and transport guest luggage.
Inspect guest rooms and acquaint guests with these rooms and their features.
Respond to guest inquiries and requests in a timely, friendly and efficient manner.
Organize and store luggage, as needed, according to guidelines.
Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments.
Ensure messages and faxes are regularly delivered throughout the day.
Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed.
Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed.
Assist in the maintenance, appearance, and functionality of equipment.
Provide valet parking services.
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
$20 hourly Auto-Apply 10d ago
Massage Therapist - Luxury Spa at Alila Napa Valley
Hyatt 4.6
Hyatt job in Napa, CA
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. At Alila Napa Valley, a Forbes-rated luxury resort in the heart of wine country, we believe in creating thoughtful, holistic guest experiences. Our Massage Therapists play a vital role in delivering wellness experiences that reflect our serene surroundings and Alila's core values of balance, connection, and respect.
Our Spa at Alila offers holistic wellness experiences rooted in serenity, luxury, and authentic care. We are seeking a skilled and compassionate On-Call Massage Therapist to join our Spa team. This role is key in creating personalized, restorative treatments that leave a lasting impact on our guests.
**Why Work** **With** **Us:**
+ Competitive salary and benefits package
+ Paid time off from date of hire
+ Medical, dental, and vision insurance
+ 12 free nights at Hyatt hotels worldwide colleague rates
+ $1,000 annual wellness/education reimbursement
+ A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate team
Be part of a team committed to delivering personalized, elevated service in one of Napa Valley's most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, jobenrichmentor a supportive work environment, if you are ready for this challenge, then we are ready for you.
**Responsibilities:**
+ Perform professional massage therapy and body treatments, including but not limited to Swedish, deep tissue, hot stone, and aromatherapy, tailored to guest needs.
+ Greet guests warmly, review intake forms, and recommend appropriate services and products based on wellness goals.
+ Maintain treatment rooms and equipment in pristine condition, ensuring compliance with sanitation and safety standards.
+ Educate guests on spa services, treatments, and home care recommendations to enhance overall wellness.
+ Work collaboratively with the Spa Concierge and Spa leadership team to deliver seamless, luxury guest experiences.
+ Support Spa programming and resort wellness initiatives as needed.
**Qualifications:**
+ Current California Massage Therapy license required.
+ Minimum 1 year of professional massage therapy experience, preferably in a luxury resort or Forbes-rated spa.
+ Strong knowledge of anatomy, physiology, and a variety of massage modalities.
+ Excellent communication skills with the ability to connect authentically with guests.
+ Professional demeanor and guest-focused mindset.
+ Flexibility toworka varied schedule including evenings, weekends, and holidays.
**Physical Requirements:**
+ Ability to stand for extended periods and move throughout the property.
+ Capable of lifting, pushing, or pulling up to 25 pounds as needed.
+ Frequent use of computer systems, phones, and standard office equipment.
+ Must be able to work indoors in a front‑of‑house environment with constant guest interaction.
**Primary Location:** US-CA-Napa
**Organization:** Alila Napa Valley
**Pay Basis:** Hourly
**Job Level:** On-call/Casual
**Job:** Spa
**Req ID:** NAP001986
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$39k-76k yearly est. 29d ago
General Maintenance Engineer, FREE Medical, Dental & Vision
Hyatt Hotels Corp 4.6
Hyatt Hotels Corp job in Napa, CA
is $23.00 At Andaz Napa, part of World of Hyatt Lifestyle Brand, we believe our guests select Andaz for our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. We are Independent and Free-Thinkers!
A General Maintenance will be responsible primarily for general maintenance and repairs in guest rooms, meeting space, and front of the house areas. Guest room and public area entry-level preventative maintenance are included. A General Maintenance Engineer will also perform some repairs on mechanical, electrical, kitchen, and laundry equipment, requiring some skills and experience in these areas, as well as good communication skills.
Andaz Napa colleagues work in an environment that demands exceptional performance yet reaps great rewards. Andaz Napa has the best to offer for our successful candidate. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you
View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
$42k-53k yearly est. 5d ago
Director of Housekeeping
Marriott International 4.6
Half Moon Bay, CA job
Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 3 years experience in housekeeping or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area.
CORE WORK ACTIVITIES
Managing Housekeeping Operations and Budgets
• Ensures compliance with all housekeeping policies, standards and procedures.
• Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate.
• Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises an effective inspection program for all guestrooms and public space.
• Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
• Ensures all employees have proper supplies, equipment and uniforms.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
Conducting Human Resources Activities
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them.
• Schedule employees to business demands and for tracks employee time and attendance.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
• Observes service behaviors of employees and provides feedback to individuals.
• Ensures employee recognition is taking place on all shifts.
• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Participates in employee progressive discipline procedures.
• Review employee satsifaction results.
• Participates in interviewing and hiring of team members with the appropriate skills.
Ensuring Exceptional Customer Service
• Sets a positive example for guest relations.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
$61k-101k yearly est. Auto-Apply 1d ago
General Maintenance Utility Engineer
Hyatt Hotels Corp 4.6
Hyatt Hotels Corp job in San Francisco, CA
Hotel Kabuki is a stylish boutique hotel in San Francisco's Japantown, blending modern Asian and Western design with upscale amenities and a vibrant neighborhood vibe. Nestled near the Fillmore District and Pacific Heights, Hotel Kabuki offers a serene yet central location ideal for exploring iconic San Francisco landmarks like Union Square and the Golden Gate Bridge. The hotel features elegant rooms and suites, many with balconies and panoramic city or garden views. The interiors reflect a chic fusion of East and West, with a lofted-beam lobby that exudes a lounge-like atmosphere. Additional amenities include a modern fitness center, meeting facilities, and pet-friendly accommodations.
A Utility Engineer will be responsible primarily for general maintenance and repairs in guest rooms, meeting space, and front of the house areas. Guest room and public area entry-level preventative maintenance are included. A Utility Engineer will also perform some repairs that require some skills and experience in mechanical, electrical and kitchen equipment. This is an hourly position with a rate of $36.49.
View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
$36.5 hourly 29d ago
Linen Attendant | Benefits Include: Paid Vacation, Medical, Dental, Vision, and MANY MORE!
Hyatt Hotels Corp 4.6
Hyatt Hotels Corp job in San Francisco, CA
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Grand Hyatt San Francisco welcomes our guests with a sophisticated elegance and refined modern style. Located in the heart of the city on Union Square, immerse yourself in the premier shopping, Michelin Star dining and entertainment of downtown San Francisco. Then retreat to the room where they can unwind and enjoy the spectacular views of the City by the Bay. Stunning views of Union Square, the Bay or the city skyline are the recipe for relaxation and rejuvenation in a well-appointed luxury hotel room or suite at Grand Hyatt San Francisco. Each contemporary space offers residential-style amenities, ensuring you're focused on maximizing your getaway.
The Linen Attendant is responsible for the proper handling, distribution, storage, and inventory of hotel linens to support Housekeeping, Food & Beverage, and Banquet operations. This role ensures that all departments have timely access to clean, high-quality linens while maintaining organization, cleanliness, and accountability in linen rooms and storage areas.
Key Responsibilities
* Receive, sort, and distribute clean linens to housekeeping, banquet, and food & beverage departments.
* Collect soiled linens from designated areas and prepare them for laundering according to hotel procedures.
* Maintain accurate linen counts and assist with daily, weekly, and monthly linen inventories.
* Stock and organize linen closets, storage rooms, and distribution areas.
* Inspect linens for stains, damage, or excessive wear and report shortages or quality issues to supervisors.
* Assist with par level management to ensure sufficient linen availability at all times.
* Maintain the cleanliness and organization of linen rooms, carts, and storage areas.
* Follow proper handling procedures to prevent loss, damage, or contamination of linens.
* Support banquet and event operations by ensuring timely delivery and pickup of table linens, napkins, and specialty items.
* Adhere to all safety, sanitation, and loss prevention standards in compliance with Hyatt policies and local regulations.
* Assist with special projects such as large events, deep cleaning periods, or linen changeovers.
This is an hourly position with a compensation of $33.76 per hour.
We offer excellent benefits:
* Free room nights, Discounted and Friends & Family Room Rates
* Medical, Prescription, Dental and Vision Insurance
* 401K with company match
* Paid Vacation, sick days, and holidays
* Paid Family Bonding Time and Adoption Assistance
* Tuition Reimbursement
* Free colleague meals during shift
* Employee Stock Purchase Plan
* Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more
Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.
$33.8 hourly 7d ago
Banquet Chef de Cuisine ($76,700-115,300)
Hyatt Hotels Corp 4.6
Hyatt Hotels Corp job in Santa Clara, CA
The goal of the Chef de Cuisine is to manage a specific restaurant. The Chef de Cuisine will take council from the Executive Chef to create, implement menu and concepts but the position is designed so that individuals will work in a manner that is consistent as that of an independent owner/operator.
Responsibilities include:
* Act as senior leadership by developing and assuming key management responsibilities
* Assume the role of liaison between all dining room operations and culinary staff
* Supervise the preparation and cooking of various food items
* Develop and implement creative menu items within the restaurant concept
* Plan, coordinate & implement special events and holiday functions
* Manage hourly kitchen employees through scheduling, payroll, training, coaching, evaluating and hiring
* May manage other key culinary leadership rolls including supervisor and other less senior Sous Chefs
* Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
* Monitor food production, ordering, cost, and quality and consistency on a daily basis
* Participate in marketing events directly related to their specific restaurant
$54k-75k yearly est. 18d ago
Night Auditor - Luxury Resort | Alila Napa Valley
Hyatt 4.6
Hyatt job in Napa, CA
At Hyatt, we believe our guests choose us because of our caring and attentive associates who are passionate about delivering exceptional service and meaningful experiences. At Alila Napa Valley, a Forbes-rated luxury resort nestled in the heart of wine country, we are seeking a Front Office Host to join our team.
At Alila Napa Valley, our Night Auditors play a key role in creating a warm, personalized guest experience from arrival to departure. This position offers the opportunity to build foundational skills in luxury hospitality while supporting the daily operations of the front desk.
You'll be part of a team that values genuine connection, thoughtful service, and attention to detail. If you're passionate about hospitality and ready to grow in a Forbes-rated luxury setting, we'd love to hear from you.
Why Work With Us:
- Competitive salary and benefits package
- Paid time off from date of hire
- Medical, dental, and vision insurance
- 12 free nights at Hyatt hotels worldwide colleague rates
- $1,000 annual wellness/education reimbursement
- A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate
Be part of a team committed to delivering personalized, elevated service in one of Napa Valley's most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Responsibilities:
- Welcome guests and assist with check-in/check-out procedures
- Respond to guest inquiries and requests in person and over the phone with professionalism and care
- Share accurate information about resort amenities, services, and local attractions
- Maintain a clean, organized, and inviting front desk area
- Complete night audit duties
- Assist with Valet as needed
- Collaborate with other departments to ensure timely guest service
- Support front office procedures including billing and administrative tasks
- Provide concierge-level assistance when needed
- Overnight scheduling, including weekends and holidays
View our Virtual Reality Experience (************************************************************* to spend a 'day in the life' of a hospitality professional at a full-service hotel.
**Qualifications:**
Qualifications:
- One year previous experience in front desk or guest services in luxury hospitality preferred
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a fast-paced environment
- Positive, professional attitude and commitment to exceptional service
- Willingness to learn and grow within a luxury hospitality setting
Physical Requirements:
- Ability to work overnight shifts exclusively
- Ability to stand for extended periods and move throughout the property.
- Capable of lifting, pushing, or pulling up to 25 pounds as needed.
- Frequent use of computer systems, phones, and standard office equipment.
- Must be able to work indoors in a front‑of‑house environment with constant guest interaction.
Be part of a team that delivers elevated, personalized service in one of Napa Valley's most tranquil and sophisticated destinations. If you're ready to lead with heart and hospitality, we're ready for you.
**Primary Location:** US-CA-Napa
**Organization:** Alila Napa Valley
**Pay Basis:** Hourly
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** NAP001980
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$1k weekly 47d ago
Esthetician
Marriott Hotels Resorts 4.6
Half Moon Bay, CA job
Provide waxing and skincare services to guests. Assess guest needs, inquire about contraindications, and examine skin, hair, or nails to evaluate condition, appearance, and appropriateness of scheduled service. Determine and advise guests on proper skin, hair, or nail care and recommend home care regimens. Promote and sell spa/salon services and retail products. Escort guests to and from treatment rooms. Set up workstation and/or treatment room with necessary products, equipment, and supplies to ensure guest comfort and safety. Clean, maintain, and sterilize tools. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by stopping service and informing supervisor/manager. Maintain current licensure in service area.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: Valid State Esthetician License
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.