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Hyatt Hotels jobs in Chicago, IL

- 270 jobs
  • Quantitative Analyst - Hotel Performance Hub

    Hyatt Hotels Corp 4.6company rating

    Hyatt Hotels Corp job in Chicago, IL

    The Opportunity Hyatt seeks a Quantitative Analyst to join the Hotel Performance Hub (HPH) - a new team driving insight-led performance across our global portfolio. In this role, you'll analyze complex hotel, brand, and portfolio data to uncover trends, anomalies, and opportunities that improve revenue, profitability, and operational efficiency. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization. Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: * Annual allotment of free hotel stays at Hyatt hotels globally * Flexible work schedule * Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center * A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption * Paid Time Off, Medical, Dental, Vision, 401K with company match Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally. The Role As a Quantitative Analyst - Hotel Performance Hub (HPH), you will transform data into insight that powers decision-making and performance improvement across Hyatt's global portfolio. Reporting to the Director, Insight Generation, you will conduct diagnostic and predictive analyses across financial, commercial, and operational metrics, working closely with data, finance, and field teams to ensure insights translate into action. * Conduct detailed analysis of hotel and brand-level performance to identify patterns, variances, and root causes. * Develop models and frameworks to measure the impact of key initiatives on revenue, profit, and guest outcomes. * Collaborate with Data & Analytics, Finance, and Operations teams to integrate diverse datasets into unified performance views. * Translate analytical findings into concise visual stories and recommendations for regional and property leaders. * Support the creation and refinement of HPH product dashboards, KPI trackers, and performance alerting tools. * Maintain consistency and accuracy in KPI definitions, ensuring alignment with corporate reporting standards. * Perform "forensic" analyses on underperforming hotels or portfolios and prepare executive-ready summaries. * Partner with the BI Analyst to automate recurring insights and improve data accessibility for business partners. * Contribute to the development of hypotheses and testing frameworks to evaluate operational interventions. * Participate in cross-functional reviews to validate insights and ensure they inform decision-making processes.
    $70k-101k yearly est. 8d ago
  • January 2026 - Culinary Corporate Management Training Program

    Hyatt 4.6company rating

    Hyatt job in Chicago, IL

    **Opportunity is calling. Join Hyatt.** Hyatt's Corporate Management Training programs are highly sought after by hospitality students. This is the perfect opportunity to experience every facet of hotel operations and begin a fast-paced career with Hyatt Hotels. **Program Details** CULINARY - Approximate length - 12 months - 6-week rotation through various departments of the hotel - 42-week concentration in Culinary division The Culinary Corporate Management Training Program is designed to develop qualified Executive Chefs and Executive Sous Chefs. The hotel's Executive Chef and Senior Executive Chef directly supervise trainees during the program. The Culinary Corporate Management Trainee follows and predetermined training schedule primarily in the culinary division. In addition, the duration of the program will include time spent in a rotational schedule in the divisions of Engineering, Event Planning and Event Sales, Finance, Food and Beverage, Human Resources, Rooms, and Sales. **Qualifications:** + Bachelor's or Associate's degree and a preferred minimum G.P.A. of 3.0 + Nine months of relative industry work experience + Leadership and involvement in campus activities + Positive references from two previous work experiences + Continuous authorization to work in the U.S. Those not meeting the above requirements will not be considered for the Corporate Management Trainee program, however, may apply directly for other positions at specific hotels by looking at careers.hyatt.com. If you are interested in more than one of Hyatt's Corporate Management training programs please indicate so on the last question of the application. It is not necessary to apply on more than one Corporate Management Trainee application, thank you! **Primary Location:** United States **Organization:** Hyatt **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Corporate Management Trainee - Fall Opportunities **Req ID:** UNI002157 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $44k-66k yearly est. 60d+ ago
  • Building Engineer I (U)

    Marriott International, Inc. 4.6company rating

    Chicago, IL job

    Additional Information Job Number25194232 Job CategoryEngineering & Facilities LocationChicago Marriott Downtown Magnificent Mile, 540 North Michigan Avenue, Chicago, Illinois, United States, 60611VIEW ON MAP ScheduleFull Time Located Remotely?N Type Non-Management Pay Range: $18.25-$18.25 per hour POSITION SUMMARY Respond and attend to guest repair requests. Fix minor plumbing problems such as unclogging drains, plunging toilets, and repairing leaky spigots and faucets. Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Maintain daily logs of operation, maintenance, and safety activities. Communicate with guests/customers when necessary to resolve maintenance issues. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and assist individuals with disabilities. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move up and down stairs, service ramps, and/or ladder. Grasp, turn, and manipulate objects of varying size and weight. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. This position offers health care benefits, retirement benefits, earned paid time off (including sick leave where applicable), life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility waiting period, contribution, and other requirements and conditions. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
    $18.3-18.3 hourly 1d ago
  • Communications Operator - Palmer House a Hilton Hotel

    Hilton 4.5company rating

    Chicago, IL job

    What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Join the Palmer House Hilton as our Communications Operator and experience the opulence and beauty of Chicago's most iconic hotel! Be a part of 150 years of world-class service and carry it forward into the next century! Centrally located in downtown Chicago's loop and accessible to public transportation makes it easy to get to. If you're ready to welcome guests from all over the world at Illinois' largest Hilton Hotel & Resorts property, then we want you to be a part of our team! The ideal candidate has a strong customer service background with excellent multitasking skills. Experience within a fast-paced environment is highly preferred. We are looking for someone with a great personality who is ready to assist our guests with anything that may arise. If you are passionate about hospitality and are ready to join the Palmer House's Communications team, apply today! Pay Rate\: $19.88 Shift Pattern: PM shifts, with flexibility for some AM shifts, weekends and holidays as needed. The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Workplace by Great Place to Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - For you and your Family, Mental health resources including Employee Assistance Program. Best-in-Class Paid Vacation, Sick Days and Holidays. Go Hilton travel program\: 100 nights of discounted travel. Parental Leave to support new parents. Debt-Free Education\: Team members will have access to a wide variety of education, including\: college degrees and professional certifications* Pension plan to help save for your retirement. Hilton Shares\: Out employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount. Career Growth and development, Team Member Resource Groups. Recognition and rewards programs. * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Communications Operator, you would be responsible for answering and responding to internal and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner Provide information and demonstrate knowledge of all hotel facilities and services Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc. EOE/AA/Disabled/Veterans
    $19.9 hourly Auto-Apply 57d ago
  • Busperson, Lockwood (AM Shift) - Palmer House a Hilton Hotel

    Hilton 4.5company rating

    Chicago, IL job

    EOE/AA/Disabled/Veterans Palmer House a Hilton Hotel is looking for a Busperson to join their Food and Beverage Team! Be a part of 150 years of world-class service and carry it forward into the next century! Centrally located in downtown Chicago's loop and accessible to public transportation makes it easy to get to. The ideal candidate will have at least one year of restaurant experience, a guest-centric attitude, excellent communication skills, knowledge of sanitation standards, a strong team-oriented approach, and a passion for providing exceptional customer service. Shift Pattern\: AM shift with typical hours from 5\:30 AM to 1\:30 PM. Full availability to work weekdays, weekends, and holidays is required. Open availability to support PM and mid shifts is also necessary, as this is a union position. Pay Rate: $15.75 per hour Medical Insurance Coverage - For you and your Family The Benefits - Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Mental health resources including Employee Assistance Program. Best-in-Class Paid Vacation, Sick Days and Holidays. Go Hilton travel program\: 100 nights of discounted travel. Parental Leave to support new parents. Debt-Free Education\: Team members will have access to a wide variety of education, including\: college degrees and professional certifications Pension plan to help save for your retirement. Hilton Shares\: Out employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount. Career Growth and development, Team Member Resource Groups. Recognition and rewards programs. * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Stock, maintain and clean designated food station(s) Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $15.8 hourly Auto-Apply 60d+ ago
  • Director of Housekeeping - Hilton Chicago

    Hilton Worldwide 4.5company rating

    Chicago, IL job

    Hilton Chicago - A magnificent landmark overlooking Grant Park, Lake Michigan, and Museum Campus, Hilton Chicago offers a truly iconic setting in the heart of downtown. With 1,544 guest rooms, this full-service convention hotel stands as one of the city's most celebrated destinations and is looking for a Director of Housekeeping! Home to over 800 team members, Hilton Chicago takes pride in fostering a culture of excellence, teamwork, and growth. It's an exciting time to join Hilton-Great Place to Work and Fortune recently recognized Hilton as the #2 Best Big Company to Work For in 2025! We are seeking an experienced Director of Housekeeping. The ideal candidate will have at least five years of experience as a Director or Assistant Director in a big box hotel, with a true passion for guest service, cleanliness standards, and developing others. They will bring proven leadership in managing Housekeeping operations, driving guest satisfaction, operational efficiency, and departmental excellence. The role requires experience managing large inventories, vendor partnerships, and budgets, along with a collaborative approach to work closely with Front Office and Engineering. A genuine passion for developing and empowering team members at all levels-including a large union workforce-is essential. OnQ experience is highly desired, and bilingual candidates are encouraged to apply. This is a high-volume, fast-paced environment where success comes from engagement, teamwork, and operational mastery-an ideal opportunity for a hospitality leader who thrives on driving performance through people. What will I be doing? * Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards. * Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation * Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward * Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations * Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments * Recruit, interview and train team members. #LI-JG1 About us Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline The Benefits The estimated annual salary for this role is between $115,000 and $125,000 and is based on applicable and specialized experience and location. Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: * Medical Insurance Coverage - for you and your family * Best-in-Class Paid Time Off (PTO) * Complimentary Meals in the Team Member Restaurant * Complimentary Access to the Hotel Athletic Club * Go Hilton travel program: 100 nights of discounted travel * Mental health resources including Employee Assistance Program, subject to eligibility * Parental leave to support new parent * 401K plan and company match * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Continuing Education opportunities * Career growth and development * Recognition and rewards programs #LI-JB1
    $115k-125k yearly 2d ago
  • Steward-Hilton Chicago/Oak Lawn Il

    Hilton Chicago/Oak Lawn Il 4.5company rating

    Oak Lawn, IL job

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Dishwasher for the Hilton Chicago/Oak Lawn in Oak Lawn, IL. P OSITION S UMMARY: OPERATES DISHWASHER TO PROPERLY CLEAN ALL DISHES AND COOKING UTENSILS USED IN THE KITCHENS, RESTAURANTS AND BANQUETS. SCRUBS POTS. RE-STOCKS ALL SUPPLIES IN THE ASSIGNED AREAS. GENERAL KITCHEN CLEANING DUTIES INCLUDING THE CLEANING AND MOPPING OF KITCHEN FLOORS AND TRASH REMOVAL. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION. WASHES DISHES AND OTHER COOKING UTENSILS. RESTOCKS ALL CLEAN GLASSES, SILVERWARE AND PLATES. PERFORMS GENERAL CLEANING IN ORDER TO STAY IN COMPLIANCE WITH THE HEALTH DEPARTMENT PUTS AWAY FOOD STOCK, AND DRY GOODS IN THEIR PROPER LOCATION, ROTATING “FIRST IN”, “FIRST OUT” REMOVES THE TRASH FROM ALL CONTAINERS, TAKING IT TO THE DUMPSTER LOCATED ON THE LOADING DOCK. DUE TO THE NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES MAY BE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL. OTHER DUTIES PERFORM GENERAL/ROUTINE CLEANING TASKS USING STANDARD HOTEL CLEANING PRODUCTS AS ASSIGNED TO ADHERE TO HEALTH STANDARDS. PERFORM OTHER DUTIES AS REQUESTED, SUCH AS CLEANING UP UNEXPECTED SPILLS OR EXECUTING SPECIAL GUEST REQUESTS. PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE. REQUIRED KNOWLEDGE / SKILLS / ABILITIES: GOOD WORKING KNOWLEDGE OF ACCEPTED STANDARDS OF SANITATION. KNOWLEDGE OF OPERATING A DISHWASHER, FLOOR STRIPPER, BUFFER. ABILITY TO READ, WRITE AND SPEAK THE ENGLISH LANGUAGE IN ORDER TO READ LABELS TO PUT FOOD AND DRY GOODS IN THE PROPER PLACE, AND COMMUNICATE WITH OTHER TEAM MEMBERS. ABILITY TO WORK IN CONFINED SPACES. ABILITY TO PERFORM DUTIES WITHIN EXTREME TEMPERATURE RANGES. SUFFICIENT MANUAL DEXTERITY OF HAND IN ORDER TO LOAD AND UNLOAD THE DISHWASHER, HANDLE ALL SORTS OF KITCHEN EQUIPMENT, KNIVES, SLICING BLADES, ETC. DESIRED SOFTWARE PROFICIENCIES: NONE SUPERVISORY R ESPONSIBILITIES: NONE EDUCATION / EXPERIENCE: HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED. SOME WORK EXPERIENCE IN RELATED FIELD PREFERRED. SOME HOSPITALITY EXPERIENCE PREFERRED. PHYSICAL REQUIREMENTS THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES: FREQUENCY KEY: NEVER - 0 HOURS; RARE - UP TO 1 HOUR; OCCASIONAL - 1-3 HOURS; FREQUENT - 3-6 HOURS; CONSTANT - 6-8 HOURS PHYSICAL ACTIVITY FREQUENCY SITTING RARE WALKING CONSTANT CLIMBING STAIRS FREQUENT CROUCHING/BENDING/STOOPING FREQUENT REACHING FREQUENT GRASPING CONSTANT PUSHING/PULLING FREQUENT NEAR VISION CONSTANT FAR VISION CONSTANT HEARING CONSTANT TALKING OCCASIONAL SMELL OCCASIONAL LIFTING/CARRYING (# LBS) FREQUENT - UP TO 50 LBS. TRAVEL NEVER MATERIALS / EQUIPMENT USED DISHWASHER Full Time and Part Time openings are available! Pay: Hourly rate between $17.00 to $19.00 based on experience Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision (Full Time) Vacation & Holiday Pay (Full Time) Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) with company match Employee assistance program Employee discount Flexible schedule Life insurance (Full Time) Referral program
    $17-19 hourly 4d ago
  • Complex Area Director of Sales and Marketing - Hiltons of Chicago

    Hilton 4.5company rating

    Chicago, IL job

    Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's “commercial engine” and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of the Complex Area Director of Sales and Marketing for Hilton's of Chicago are to drive exceptional sales results and team member development, through strategic planning and implementation, streamlining expenses, financial accountability, marketing operations and dynamic leadership while maintaining the flexibility to react and stay ahead of changing market conditions for each of the complex hotels. The complex consists of Hilton Chicago, The Palmer House and The Drake. You will be responsible for driving strategic alignment (#oneteam approach) with Sales, Catering, RM, Property Leadership and the Regional team to create dynamic and nimble plans to achieve ongoing short and long-term goals. Additionally, talent development and creating an inclusive/flexible culture for team members to thrive in is critical. More specifically, for each of the complex hotels you will: Develop and manage results of annual commercial strategy plan with property commercial team that represents the group, perm and transient current year targets, optimal mix targets and aligns with 3-5 year crossover booking targets Implement Business Review Guidelines (current year plus 3-5 years) and Group Pricing & Rate Quotation Strategies with property commercial team to maximize all pricing components of sales and catering opportunities, achieve positive group market share, EBITDA and TGOP Strategically partner with Group, BT, Leisure and GTIR HWS teams to drive conversion and alignment Design and execute marketing plan under the mentorship of regional commercial director, which includes objectives, strategies, budget, and targets in alignment with regional and global approach. Partner with enterprise e-Commerce teams to ensure that online hotel content is accurate, relevant and showcases current transient and group offers Leverage Enterprise Marketing teams to develop strong social media and marketing messaging that tells a story and drives higher online interaction and conversion Engage and support the PR teams (both Corporate communications and Brand PR) to position and maximize hotel visibility. Drive all hotel reporting for performance and commercial activity reporting including adjustments to commercial action plan based on market trends with focus on short, mid and long term KPIs Consistent coaching to create stronger team members (talent development) and culture of accountability through weekly one on ones, APEX, and succession planning for all team members Conduct annual performance reviews for all direct reports and provide feedback for dotted line reports. Develop and strengthen strategic business relationships with CVB's and local business partners. Manage sales and marketing expenses, both monthly and annually, with a focus on ROI and forecast achievement Communicate short and long-term revenue needs along with plans to impact with key stakeholders including ownership, enterprise commercial team and hotel team members. Develop in partnership with operations team a strong site visit program including site visit tracking conversion for recognition and improvement. Create and implement unique client events that drive ROI and higher conversion Present commercial strategies in concise, relevant format to key business partners and ownership groups with AVPs, Regional Commercial Director and General Manager(s) in consistent ownership driven timeline Ensure transparency and integrity with commercial Leaders to review and validate revenue forecasts, improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies. Develop strong bench strength through networking to identify potential candidates for sales, catering and marketing roles Manage to Hilton brand standards and corporate identity while utilizing relevant communication tools (under the mentorship of regional commercial director). Utilize reader boards, market activity and industry trends to identify potential opportunities and competitive threats in regular SWOT analysis and updates to commercial action plans Direct Reports: This position will oversee direct reports for the following disciplines: Group Sales Business Transient Sales Leisure Sales Catering Sales Marketing What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum of ten (10) Years of Hotel Sales, Catering or Marketing Experience. Minimum of five (5) years director level experience Management Experience (type): Director Four-year college degree preferred Additional Requirements (i.e. % of travel time, etc.): Ability to travel on short notice and adaptable to schedule changes. Experience in hotel management, or related industry, essential. Cross brand or product line experience preferred. Highly professional presentations and communication (oral and written) skills. Proficiency with standard Microsoft Office. Ability to perform critical analysis. It would be helpful in this position for you to demonstrate the following capabilities and distinctions: Additional/advanced degree coursework in business administration, marketing and communications Adaptable experience with business strategy, business planning, and business plan development. Experience in large matrix organizations Ability to speak multiple languages Multiple Brand experience Hilton software programs preferred What is it like working for Hilton? The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: · Medical Insurance Coverage -for you and your family · Mental Health Resources · Best-in-Class Paid Time Off (PTO) · Go Hilton travel discount program · Supportive parental leave · Matching 401(k) · Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount · Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) · Career growth and development · Team Member Resource Groups · Recognition and rewards programs Hilton is the world's leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every single day. And, our amazing Team Members are at the heart of it all! The salary for this role is $200,000 to $250,000K and is based on applicable and specialized experience and location. #LI-TA1 #LI-TA
    $72k-108k yearly est. 7d ago
  • Overnight Front Office Supervisor- Hilton Chicago

    Hilton 4.5company rating

    Chicago, IL job

    The beautiful **Hilton Chicago** , in the heart of the windy city, is currently hiring an **Overnight Front Office Supervisor** to help the team\! Located on South Michigan Avenue and overlooking Grant Park and Lake Michigan, this hotel offers 1,544 guest rooms and suites, 234,000 square feet of meeting and event space, and exceptional dining options\. This is a great opportunity for those who want to grow and gain more experience in our industry, if you're ready to welcome guests from all over the world at Illinois largest Hilton Hotel & Resorts property, then we want you to be a part of our team\! **APPLY RIGHT NOW\! \(It only takes a couple of minutes, use your phone\) and a Hilton recruiter will be in touch\.** For more information on the property, please visit: + Hilton Chicago \(************************************************************** + Hilton Chicago Hotel \(@hilton\_chicago\_hotel\) - Instagram **What will I be doing?** As an Overnight Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check\-in and check\-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability + Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner + Support and assist team members in handling guest inquiries and requests and in resolving guest complaints + Schedule, assign daily work, lead pre\-shift meetings, inform and train team members + Monitor, observe and assist in evaluating team member performance + Monitor lobby traffic and adjust staffing accordingly **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **The Benefits** The estimated hourly rate is $27\.00 and it is based on applicable and specialized experience and location\. Hilton is proud to have an award\-winning workplace culture ranking\#1 Best Company To Work For in the U\.S\. \(************************************************************************************************************ We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.Hilton offers its eligible team members a comprehensive benefits package including: + Medical Insurance Coverage - _for you and your family_ + Best\-in\-Class Paid Time Off \(PTO\) + Complimentary Meals in the Team Member Restaurant + Complimentary Access to the Hotel Athletic Club + Go Hilton travel program: 100 nights of discounted travel + Mental health resources including Employee Assistance Program, subject to eligibility + Parental leave to support new parent + 401K plan and company match + Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount + Continuing Educationopportunities + Career growth and development + Recognition and rewards programs **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Overnight Front Office Supervisor\- Hilton Chicago_ **Location:** _null_ **Requisition ID:** _HOT0C44G_ **EOE/AA/Disabled/Veterans**
    $27 hourly 16d ago
  • Guest Environment Expert

    Marriott Hotels Resorts 4.6company rating

    Buffalo Grove, IL job

    Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $33k-50k yearly est. Auto-Apply 60d+ ago
  • Traditional Butler

    Marriott International 4.6company rating

    Chicago, IL job

    Provide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request, preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and request, coordinate with front desk to escort early arrivals, be present upon the guests check in to anticipate the guests needs, complete the butler flags which were put into local systems by the reservation, sales and other departments, and send pre-arrival emails. Coordinate with the front desk to escort the VIP to their rooms, work closely with the Guest Services and Engineering departments on requests, pick up laundry request from guests, follow up on laundry delivery and return laundry to the guest promptly. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $19k-27k yearly est. 37d ago
  • Corporate Counsel - Litigation

    Hyatt Hotels Corp 4.6company rating

    Hyatt Hotels Corp job in Chicago, IL

    The Opportunity Hyatt seeks an enthusiastic and well-rounded Corporate Counsel-Litigation to join our Corporate Affairs & Legal Department. You will be responsible for managing litigation, pre-litigation disputes, and assessing litigation risk in collaboration with other practice groups in the legal department, business colleagues within Hyatt, and hotels in the field. You will oversee a wide variety of matters, including contract disputes, arbitrations, class actions, IP litigation, antitrust matters, and premises liability claims, including those stemming from Latin America and the Caribbean. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization. Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: * Annual allotment of free hotel stays at Hyatt hotels globally * Flexible work schedule * Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center * A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption * Paid Time Off, Medical, Dental, Vision, 401K with company match Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally. The Role * Managing litigation, arbitration, and pre-litigation disputes in the United States and abroad. * Assessing litigation risk, including advising clients on estimated costs of litigation, possibilities of success, and potential settlement options. * Managing electronic discovery, including litigation holds, record management, and document preservation. * Providing business clients and colleagues within the legal department with guidance regarding litigation and other disputes, including pre-litigation advice and counsel. * Developing and managing case budgets. * Managing and collaborating with outside counsel in all aspects of pre-litigation and litigation, including developing strategy, reviewing pleadings, coordinating discovery and factual investigation, conducting settlement negotiations, and supporting depositions, hearings, and trials. * Coordinating with insurance carriers and insurance defense counsel. * Traveling, as appropriate, domestically and internationally, to attend hearings, mediations, and trials.
    $105k-147k yearly est. 8d ago
  • Summer 2026 - Food and Beverage Corporate Internship Program

    Hyatt 4.6company rating

    Hyatt job in Chicago, IL

    **There's a space here for you. Join Hyatt.** This is a paid internship program for students seeking an understanding of the hospitality industry. This internship includes exposure to two positions at the sponsoring hotel. All corporate interns receive four hours of paid job shadowing and are required to attend a minimum of three hotel meetings during their internship. Corporate Internships are offered in Culinary, Events, Facilities Maintenance, Finance, Food and Beverage, Human Resources, Rooms, Operations, Sales and Spa. This opportunity is available at various Hyatt Hotels in the United States during the Summer of 2026. **Qualifications:** + 2nd or 3rd year student + Studying hospitality or related major + Capable of a 10 week summer commitment **Primary Location:** United States **Organization:** Hyatt **Pay Basis:** Yearly **Job Level:** Seasonal **Job:** Internship **Req ID:** UNI002177 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $30k-36k yearly est. 60d+ ago
  • Massage Therapist - Part-Time (Tips + Commission Eligible)

    Hyatt Hotels Corp 4.6company rating

    Hyatt Hotels Corp job in Chicago, IL

    Luxury. Tranquility. Elevated Wellness. Join the world of refined hospitality and holistic healing at NoMI Spa, located within the iconic Park Hyatt Chicago-a sanctuary in the heart of the city where modern luxury meets timeless elegance. ABOUT US: At Park Hyatt Chicago, we offer more than just a place to stay-we create immersive luxury experiences tailored to each individual guest. Nestled along the iconic Magnificent Mile, our hotel blends contemporary elegance with the warmth of personalized service, offering breathtaking views of Lake Michigan and access to Chicago's vibrant cultural scene. As part of the prestigious Park Hyatt brand, we are known for our commitment to quiet luxury, exceptional hospitality, and thoughtful details that make every guest feel truly seen. At the heart of our wellness offerings is NoMI Spa-a hidden oasis that elevates the art of relaxation and self-care. Located on our 7th floor and infused with natural light and tranquil energy, NoMI Spa offers a curated menu of holistic treatments, luxury skincare rituals, and body therapies designed to rejuvenate and restore. NoMI Spa is a place where guests and locals alike come to reconnect with themselves-mind, body, and spirit. THE ROLE: As a Massage Therapist (Part-Time) at NoMI Spa, you will play a vital role in delivering the elevated, personalized wellness experiences our guests have come to expect from Park Hyatt. In this part-time position, you will provide a variety of massage therapies tailored to individual needs, creating a calming, restorative environment with every interaction. You'll be part of a collaborative and professional spa team that values artistry, intuition, and service excellence. Whether welcoming a hotel guest or a loyal local client, your expertise and care will contribute to the spa's reputation as a serene escape in the heart of Chicago. Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience. WAGE INFORMATION: This position offers an hourly base rate of $12.75 and is classified as a tipped role, with the opportunity to earn gratuities and commission. Additional details regarding gratuity structure and commission opportunities will be discussed during the interview and offer stages. This compensation package reflects the high standards and competitive offerings of Park Hyatt Chicago. WE ARE EVOLVING THE FUTURE OF THE HOSPITALITY INDUSTRY: Hyatt is a global leader in the hospitality industry connecting the world through care. We provide more human, more authentic and more meaningful experiences to our colleagues and guests in our hotel locations spanning across 69 countries. As people who care, we believe in making a positive impact and providing resources so our people can be their best. Because when our people are at their best, we can provide the best experiences for our guests. WE'RE OPENING DOORS FOR ALL: No matter what career stage you're in, you'll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. That's because we understand the importance of opening doors and expanding horizons while supporting you in your personal and professional development. "CARE CONNECTS US" IS OUR GUIDING PRINCIPLE: It's the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It's our superpower. It's how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together. BENEFITS: * Monthly Fitness Membership Reimbursement: Available up to a specified limit. * Qualified Parking & Transportation Tax Exemption: Subject to eligibility. * Paid Time Off & Holidays: Provided according to company policy. PERKS: * Discounted Colleague Rate Room Nights: Available based on room availability. * Complimentary Room Nights: Offered based on availability. * Complimentary Meals: Available in the colleague dining room. * On-Site Bike Rack: Provided for colleague use.
    $12.8 hourly 8d ago
  • Senior Event Manager - Hilton Chicago

    Hilton 4.5company rating

    Chicago, IL job

    The Hilton Chicago is excited to welcome a Senior Event Manager to the team to oversee and service large-scale groups for our iconic property! This is an incredible opportunity to create unforgettable experiences at one of Chicago's most legendary hotels-home to the city's largest event and meeting space. We're seeking a candidate with 4+ years of event experience within a mid- to large-size hotel, a strong understanding of hotel event operations, and a passion for delivering exceptional guest experiences. The ideal person is a proactive leader, a creative problem-solver, and someone who thrives in a collaborative, high-energy environment. Join a fun, supportive team and work alongside some of the best leaders in the industry. Position Statement As Senior Event Manager you will be responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. This position primarily handles complex events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner primary contact following turnover on property and is responsible for his/her experience. Position Summary As a Team Member in this role, you will be responsible to: To organize, plan and prioritize your duties by developing plans and goals. Timely communication to internal and external clients via telephone, email, written documents or in person. Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations. Demonstrate knowledge of job systems, products, booking systems, and processes. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts. Selling and influencing both internal and external clients. Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution. Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed. Participate in customer site inspections and assist with the sales process as necessary #LI-JW1 The Benefits The estimated annual salary for this role is between $73,000 and $78,000 and is based on applicable and specialized experience and location. This role also has the opportunity for quarterly team bonus incentive Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage -for you and your family Best-in-Class Paid Time Off (PTO) Complimentary Meals in the Team Member Restaurant Complimentary Access to the Hotel Athletic Club Go Hilton travel program: 100 nights of discounted travel Mental health resources including Employee Assistance Program, subject to eligibility Parental leave to support new parent 401K plan and company match Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Continuing Education opportunities Career growth and development Recognition and rewards programs
    $73k-78k yearly 7d ago
  • Houseperson - Banquets - Hilton Orrington

    Hilton Worldwide 4.5company rating

    Evanston, IL job

    A Banquet Set-Up Attendant is responsible for setting and cleaning banquet facilities for functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Banquet Set-Up Attendant, you would be responsible for setting and cleaning banquet facilities for functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Set tables and chairs to meet function specifications. * Clean meeting space including washing meeting room walls at beginning of events * Clean meeting space including, but not limited to, vacuuming, sweeping, mopping, polishing, wiping areas and washing walls before and after events What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
    $49k-62k yearly est. 30d ago
  • Bartender - NoMI Lounge & Garden

    Hyatt Hotels Corp 4.6company rating

    Hyatt Hotels Corp job in Chicago, IL

    Craft Timeless Cocktails and Unforgettable Experiences: Join the NoMI Lounge & Garden Bartender Team at Park Hyatt Chicago. ABOUT US: Nestled within the iconic Park Hyatt Chicago, NoMI Lounge & Garden is an elevated destination where craft cocktails, refined service, and a vibrant atmosphere come together to create unforgettable experiences. Whether it's the tranquil ambiance of the Garden or the lively energy of the Lounge, we aim to delight our guests with exceptional beverages and personalized service. As a Bartender at NoMI, you'll play an essential role in creating moments of magic and sophistication for our guests. THE ROLE: We are seeking a passionate and skilled Bartender to join the dynamic NoMI Lounge & Garden team. This is more than just a bartending position-it's an opportunity to craft exquisite drinks, engage with a discerning clientele, and be part of a world-renowned luxury experience. If you're a cocktail enthusiast with a deep knowledge of mixology, a keen eye for detail, and a natural ability to create unforgettable experiences, we want to hear from you. Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience. WAGE INFORMATION: The hourly rate for this position is $27.70 + Tips. This position is also eligible to earn overtime and premium pay under certain circumstances. WE ARE EVOLVING THE FUTURE OF THE HOSPITALITY INDUSTRY: Hyatt is a global leader in the hospitality industry connecting the world through care. We provide more human, more authentic and more meaningful experiences to our colleagues and guests in our hotel locations spanning across 69 countries. As people who care, we believe in making a positive impact and providing resources so our people can be their best. Because when our people are at their best, we can provide the best experiences for our guests. WE'RE OPENING DOORS FOR ALL: No matter what career stage you're in, you'll find a home here at Hyatt. Each day is an opportunity to chart your own journey, go after new opportunities and discover a career you never knew existed. That's because we understand the importance of opening doors and expanding horizons while supporting you in your personal and professional development. "CARE CONNECTS US" IS OUR GUIDING PRINCIPLE: It's the belief that it all starts with people who care. We see it in the way we treat each other and our guests. It's our superpower. It's how we create a culture of warmth, empathy and respect that results in more genuine connections and creating inclusive environments, together. BENEFITS: * Health Benefits: Eligibility & coverage provided and administered through Local 1 Union. * Pension Plan: Participation & contributions managed through Local 1 Union. * Monthly Fitness Reimbursement: Available up to a specified monthly limit. * Qualified Parking & Transit Program: Pre-tax benefits available, subject to eligibility. * Paid Time Off: Vacation, holidays, and sick days provided in accordance with Local 1 Union policy. PERKS: * Discounted Colleague Rate Room Nights: Available based on room availability. * Complimentary Room Nights: Offered based on availability. * Complimentary Meals: Available in the colleague dining room. * On-Site Bike Rack: Provided for colleague use.
    $27.7 hourly 2d ago
  • Sales Coordinator

    Hyatt House Evanston 4.6company rating

    Hyatt House Evanston job in Evanston, IL

    Sales Coordinator Reports to: Director of Sales Department: Sales WHO WE ARE Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm's award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates. BENEFITS Competitive compensation package Full benefits package, including 401K with matching and paid time off from Day 1 Growth company focused on expansion through strategic acquisition and development Hotel discounts at locations worldwide. JOB DESCRIPTION The purpose of Sales Coordinator position at Hyatt House Evanston is to provide world class service to all guests. The sales coordinator will assist in the execution of the administrative process, service, detail and efficiently communicate to all departments the group needs from time of booking through check out date. This person should be service-oriented and outgoing. Execute the non-selling functions of the department to allow sales staff maximum time for soliciting and securing additional business for hotel. Efficiently perform all assigned sales duties including processing incoming leads and executing sales reporting requirements. Ensure all deadlines are met, perform assigned duties, maintain sales data files and act as liaison between hotels and clients. ESSENTIAL DUTIES AND RESPONSIBILITIES Assistthe sales staff in allsales relatedduties for group, corporate and catering related business. Process all incoming business leads as directed by DOS. Servicing ofin-house groups and meetings from the sales office. Input group blocks, rooming list, and reservations into Hyattsystems. Ensure all billing from groups and eventsarecompleted and sent out. Detailing all meetings and events in BEOs and Group Resumes. Act as a liaison betweenhotelsales office and client when needed. Maintain files and sales databases as percompanystandards. Ensure efficient communicationofgroup needs to hotel operations staff. Execute assigned sales reporting and ensure all deadlines are met. Follow-upon all special projects and assignments given by the DOS. At DOS discretion, you may be assigned a small market segment to quote, contract, and detail. Other responsibilities as assigned. Responsibilities are subject to change. QUALIFICATIONS Minimum of associate degree(two-year college or technical school): or Work Equivalent Must be proficient in Microsoft Office products Hotel experience preferred Experience with these systems is a plus: Envision, Opera, Reserve, Colleague Advantage
    $34k-41k yearly est. 9d ago
  • Night Auditor

    Hilton 4.5company rating

    Matteson, IL job

    Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that they are not already in house • Ensure that rooms (day use) are listed in the computer as dirty in order for housekeeping to clean• Explain and provide any promotional items to each guest checking in • Explain various hotel amenities such as free breakfast, spa, fitness center, voice mail, etc. to guests • Documents any new commercial customer checking in so that a new account can possibly be opened • Inquires why rooms are blocked and asks maintenance to fix problem to unblock• Ensures rollaway beds and cribs are where they are shown on computer • Responds promptly to any guest inquiries or complaints • Offer alternate solution if guest demand cannot be met • Covers other areas of hotel as needed • Document any guest accidents by completing the accident report form • Complete the maintenance log whenever a complaint is reported • Maintain all areas of the front desk; clean and organized • Take the initiative to greet guests in a friendly and warm manner • Other duties as assigned Education/Experience• High School diploma/GED required • Previous experience in hospitality preferred • Customer service experience required • Experience handling cash, credit card procedures, and use math concepts • Attention to detail and organized • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $24k-30k yearly est. Auto-Apply 60d+ ago
  • Director, Cloud & Compute Infrastructure

    Hyatt 4.6company rating

    Hyatt job in Chicago, IL

    Hyatt is seeking a Director of Cloud and Compute Infrastructure. This position is responsible for driving the design, architecture, implementation and operational excellence of Hyatt's cloud, data center compute and supporting services. The Director will lead a group of department managers, systems engineers, subject leads, and their respective teams in the administration, planning, design, and implementation of Hyatt centric compute strategy. Together with their direct reports and in partnership with technical and business stakeholders, the Director will develop plans for compute infrastructure enhancement and growth, lead troubleshooting efforts including coordinating disparate vendors/providers, monitor the health of the corporate data center footprint, and ensure the capacity demands are met in the most reliable and cost-effective fashion possible. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleague's become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: - Annual allotment of free hotel stays at Hyatt hotels globally - Flexible work schedule - Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center - A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption - Paid Time Off, Medical, Dental, Vision, 401K with company match Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. **Qualifications:** - Define, architect and execute Hyatt's cloud, data center and compute infrastructure aligning roadmap Hyatt's IT and business goals. Analyze the compute infrastructure needs (on-premise, cloud-based, or hybrid) of the company and recommend architecture, operational processes and solutions. - Establish standards for high availability and performance optimization. Ensure the 24x7 availability, performance and reliability of compute infrastructure. Develop disaster recovery architecture and plan for cloud and compute infrastructure and lead annual DR testing. - Collaborate with other IT and engineering leaders to ensure alignment on roadmaps and priorities. Foster a culture of innovation, continuous improvement and operational excellence. - Drive automation of provisioning, scaling and monitoring to improve time to deliver and reliability. Evaluate industry best practices and apply them as appropriate, keeping team and management apprised of trends and emerging technologies - Partner with Cyber Security, Architecture, Network and Product teams to ensure security, compliance and performance. Keep abreast of current threats and countermeasures, and knowledgeable of latest advances in hardware, tools, and technologies useful to fulfilling strategic goals - Lead a team of systems and cloud managers, engineers and other direct reports to further develop their soft and hard skills. - Develop budget and manage P&L costs for cloud and on-prem systems infrastructure. Analyze and negotiate contracts with key infrastructure vendors and partners. Manage relationships in partnership with procurement with key suppliers, vendors, and service providers - Manage a portfolio of Cloud Engineering and Compute projects. Ensure prioritization, alignment to business goals and execution of projects. - Oversee engineering teams responsible for compute, virtualization, containers (Build technical roadmap and strategy for Hyatt's compute platform both in Cloud and On-Prem operations. Implement observability frameworks for proactive monitoring, logging and incident response. - Develop and enforce polices for governance security and compliance. Own capacity planning and cost optimization (Cloud FinOps) Qualifications Experience Required: - 15 years in IT systems engineering, operations or architecture experience - 10 years of multi-site enterprise experience, including 24x7 operations and continuous availability - 8 years leadership experience - Operational experience with the following technologies: Windows, AIX, Linux, private/public/hybrid cloud solutions and vendors, cloud/data center networking - Track record in leading enterprise scale cloud and compute initiatives. Experience Preferred: - Bachelorís degree in computer science, engineering, or related technical field - Master's degree in business administration or related job experience The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. ________________________________________ We welcome you: Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place. _The salary range for this position is $170,000 to $195,000. This position is also eligible to earn incentive awards and an annual bonus. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._ **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Technology **Req ID:** CHI014927 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
    $170k-195k yearly 60d+ ago

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