Hyatt Hotels jobs in Cleveland, OH

Located in a landmark building constructed in 1890, Hyatt Regency Cleveland at The Arcade provides a historic hotel experience with convenient access to downtown Cleveland. Just steps from the vibrant East 4th Street Entertainment District and a 10-minute walk from all major sporting and entertainment venues, the hotel offers 293 rooms and 14,000 square feet of meeting and event space. With Hyatt Regency Cleveland's central downtown location and distinctive historic look, we attract guests for all occasions, ranging from business travelers to sports fans to wedding parties. Are you ready? Because we are looking for a Room Attendant! What does the ROLE entail? * Responsible for servicing and maintaining the cleanliness of the guest rooms, including guest departures and stay overs * Strong guest service orientation in order to ensure high guest expectations * Fast-paced environment that requires moderate amounts of walking and continuous standing * Ensure clean and comfortable rooms for our guests * Demonstrates Hyatt's values: Empathy, integrity, respect, inclusion, experimentation, and wellbeing Your EXPERIENCE: * A true desire to satisfy the needs of others in a fast paced environment * Ability to lift and carry up to 30lbs of weight * Ability to push and pull a cart up to 50lbs of weight * Capable of standing for long periods of time * Able to work efficiently and independently with minimal supervision * Unafraid of guest room related tasks and responsibilities * Takes pride in a job well done * Must be able to work a flexible schedule, including, weekends and holidays * A fun and energized person * Committed to delivering a high level of customer service * Previous hotel specific housekeeping Experience highly preferred Perks: * An entry to the Hyatt Family, a place where we care for people so they can be their best * 12 free nights at Hyatt hotels globally every year after your 90th day of employment, Colleague, Friends, and Family rate upon hire. * 50% off at 1890 Restaurant * 25% off at Marengo Spa * Affordable Medical, Dental and Vision Coverage after 30 days of employment * Paid Holidays, Sick Days and Vacation Days * Connect with thousands of National and Local Partners for Various Discounts * Located near RTA stops and pick ups * Discounted Parking Passes Wellbeing: "Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose" * To support our colleagues mental wellbeing we provide access to "Headspace App" for all employees, free of charge as well as Hyatt's wellbeing assessment tool "Hyatt Well-Check" * Hotel gym access * Affordable Medical, Dental and Vision Coverage after 30 days of employment Development: * With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant * Regular Check-In Conversations with Managers to discuss personal career goals * A wide range of development tools through the Hyatt Learning * Education assistance of up to $1,000 per year toward personal growth and development

EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment. #LI-JO1 Hilton Cleveland Downtown is looking for a Security Officer to join the Team! Located in the heart of the city and connected to the Huntington Convention Center, Hilton Cleveland Downtown offers stunning views of Lake Erie and the skyline from sleek, modern guest rooms. It features top-tier amenities including an indoor pool, fitness center, and multiple dining venues like The Burnham Restaurant and Bar 32. With easy access to the Rock & Roll Hall of Fame, sports venues, and entertainment districts, this is more than a workplace-it's a destination. Classification\: Full-Time Shift: 2nd shift (2\:00pm - 10\:30pm) - must be available to weekdays, weekends, and holidays. Pay Rate\: The pay rate for this role is $20.50 and is based on applicable and specialized experience and location. Want to learn more? Hotel Website, Instagram, Facebook What will I be doing? As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property Promote safe work practices Initiates preliminary investigations into incidents, as needed Writes reports and ensures accuracy of necessary documentation, as needed Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\: Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parent 401K plan and company match to help save for your retirement Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* Career growth and development Recognition and rewards programs #LI-LV1 The Director of Hotel Operations for Hilton Cleveland Downtown is responsible for assisting the General Manager in managing daily hotel operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As the Director of Hotel Operations, you would be responsible for assisting the General Manager in managing daily hotel operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, direct and manage daily hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, managing balanced scorecard performance, implementing and complying with all company policies and standards, coordinating capital improvements and property improvement plans, responding to guests inquiries and resolving concerns, and meeting participation and facilitation Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies Implement and manage hotel's daily quality process to include, but not limited to, communicating goals, empowering team members, managing service recovery techniques and problem resolution and measuring satisfaction Monitor and develop team member performance, particularly department heads and managers, to include, but not limited to, providing supervision, providing professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward Recruit, interview and train team members

Are you a friendly and courteous professional dedicated to providing guests with an exceptional dining experience? You could be an excellent server at our busy restaurant. We need someone with a positive attitude toward customer service and a warm smile to set the tone for our guests to enjoy their dining experience with us. You will serve our guests at the restaurant by ensuring they are seated promptly, their orders are taken, prepared, and served on time, and that tables are cleaned and ready for the next guests. Our ideal candidate maintains a cheerful and polite demeanor toward both guests and coworkers. Consider applying today if you are punctual, responsible, and enjoy interacting with others!

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey? Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952. So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn️ family.

**Additional Information** **Job Number** 25173990 **Job Category** Event Management **Location** Cleveland Marriott Downtown at Key Tower, 1360 West Mall Drive, Cleveland, Ohio, United States, 44114VIEW ON MAP (************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Expiration Date:** 12/13/2025 **Additional Information:** This hotel is owned and operated by an independent franchisee, Marriott Hotels Limited The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Position Overview The Events Manager is responsible for planning, organizing, and executing various types of events, ranging from corporate conferences and product launches to weddings and parties. Their role involves overseeing all aspects of event planning, from initial concept development to post-event evaluation. Essential Functions and Responsibilities Responsible for preparing all event documentation and coordinates with Sales, property departments and customers to ensure consistent, high-level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up selling and offering enhancements to create outstanding events. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and Experience At least 2 years of related experience required. Excellent written and oral communication skills. Ability to work independently (and in a team). Work Conditions & Physical Demands Work is performed indoors and outdoors in a commercial setting with regular exposure to cold, heat, noise, people, and equipment. Able to work independently or as a team member and support managers with special projects. Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 80 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Values We Seek Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together. Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved. Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships. Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business - carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions. Expected Hours of Work & Travel Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings. EOE/Disabled/Veterans Statement We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law. Background Check Process Employment with Savour Hospitality is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review. _This company is an equal opportunity employer._ frnch1

Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs. Whether providing administrative support (e.g., prepare documents using word processing, spreadsheet, database, or presentation software), serving as the point of contact for clients and vendors, or acting as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event), our Property Administrative Specialists get the job done. They are critical to ensure smooth operations throughout the entire hotel. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey? As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. Sales Incentive Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout EOE/AA/Disabled/Veterans The Hilton Cleveland is seeking a Senior Sales Manager to join our team following a recent retirement. In this exciting role, you'll take the lead in managing group business ranging from 100-1,199 peak rooms, with opportunities to drive revenue through meeting space and food & beverage sales. As a key member of our team, you'll have the chance to build strong client relationships, create impactful experiences, and contribute to the continued success of our iconic hotel in the heart of downtown Cleveland. What We're Looking For Minimum Requirements: 3+ years of hotel group sales experience Strong understanding of hotel sales processes with a hunger to grow and collaborate Comfortable engaging directly with decision makers; strong critical thinking skills Passion for sales, achieving targets, and exceeding objectives Preferred Qualifications: Large, Big box hotel experience (500+ rooms and 40,000+ sq. ft. of convention space) is preferred Familiarity with Delphi.fdc/Salesforce Prior experience with Hilton processes and programs What Will I Be Doing? A Senior Sales Manager is responsible for securing groups and conventions by building and establishing relationships with customers. Hilton is looking for dynamic individuals who are well rounded and business minded. The sales office in a hotel is a fast paced, everchanging environment and is a true launching pad for those who aspire to grow their careers in hospitality. Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. POSITION STATEMENT This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting- Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations- Understand the customer and the business leaders expectations. Adapt to a changing market. Customer and Account Management\: Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. Maintain up to date pipeline of business opportunities that will meet the short and long term business objectives for the designated market. Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs. Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. Prospecting\: Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals. Create and execute plan to shift share from your competitors. Engage in outside sales activities to uncover needs, build relationships and to win new business. Negotiations\: Negotiate contracts and commission agreements with end user customers and intermediaries. Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers. Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed. #LI-JW1

EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Hilton Cleveland Downtown is looking for their next Banquet Lead Cook! Check us out\: Hilton Cleveland Downtown | Dine & Drink Soaring 32 stories with stunning views of Lake Erie, Hilton Cleveland Downtown is located in the heart of downtown with 600 modern guest rooms, and upscale amenities like an indoor pool and rooftop bar. Connected to the Convention Center, it's just steps from Cleveland's key nightlife & entertainment district. The Hilton Cleveland Downtown provides a dynamic and professional setting for team members to grow their hospitality careers. The ideal candidate will have previous experience in a similar role within a hotel banquet environment You will have excellent organization skills and the ability to work quickly and with precision. Creativity, passion, dedication and a hunger to learn and progress is essential! Pay Rate $23.14 per hour What will I be doing? As a Banquet Lead Cook, you would be responsible for preparing food items in accordance with recipes and established standards in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Prepare food items according to designated recipes and quality standards Support Chef in overseeing team performance and daily task completion. Maintain cleanliness and comply with food sanitation standards at all times Manage guest orders in a friendly, timely and efficient manner Ensure knowledge of menu and all food products Follow a production sheet with minimal guidance Demonstrate strong proper knife skills Have a strong understanding of mother sauces Work independently while following BEO Visually inspect all food sent from the kitchen Practice correct food handling and food storage procedures according to federal, state, local and company regulations The Benefits Access to Daily Pay Medical Insurance Coverage Best-in-Class Paid Time Off (PTO) 401k plan Hilton Discounted Travel and more!

Job DescriptionWe're searching for an enthusiastic, hardworking laundry attendant committed to providing our guests with an exceptional stay at our hotel. Our laundry attendants perform a variety of tasks such as washing, ironing, pressing, and folding linens and should be comfortable talking with guests and making them feel at ease. Ideally, you have experience with industrial washing products and the capacity to lift 20 pounds or more regularly. If you're friendly, reliable, and take pride in a job well done, apply now!Responsibilities: Sort all linens to identify stains and treat stains with proper cleaning products and methods Remove garments and lines after each wash cycle and dry according to specific manufacturer instructions Inspect laundry equipment visually and report any maintenance issues to the building management Ensure all cleaning supplies are in stock and indicate any shortages to the general manager Put all laundry in a washing machine and follow the manufacturer's directions for adding the cleaning chemicals Qualifications: Hard worker with strong time management, organizational, and communication skills Must have graduated high school or received an equivalent certification At least 1 year of experience as a laundry attendant, housekeeper or similar role preferred This position requires the ability to lift 20 or more pounds regularly Strong knowledge of commercial cleaning techniques and products About Company We're off I-271, four miles from the North Chagrin Nature Center. The Cleveland Museum of Art, the Severance Hall concert venue, and the shore of Lake Erie are all within 10 miles. Downtown Cleveland is 20 miles away.

A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.

Assist incoming and outgoing guests in transporting luggage to and from guest rooms. At InterContinental Hotels & Resorts we want our guests to feel special, cosmopolitan and In the Know which means we need you to: * Be charming by being approachable, having confidence and showing respect. * Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done. * Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. Duties and Responsibilities FINANCIAL RETURNS * Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities. PEOPLE * Promote team work and quality service through daily communications and coordination with other departments. GUEST EXPERIENCE * Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests. * Promptly and safely transport luggage to and from guest rooms. May secure, tag and store luggage at guest's request. RESPONSIBLE BUSINESS * May regularly inspect and clear hotel entrance and surrounding areas of litter and debris. * Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests. QUALIFICATIONS AND REQUIREMENTS High School diploma or equivalent, plus some guest service experience or hotel experience preferred. Must speak fluent English. Other languages preferred. This job requires ability to perform the following: * Carrying, pushing, or lifting items weighing up to 100 pounds * Moving about the public areas * Handling objects such as luggage * Bending, stooping, kneeling Other: * Communication skills are utilized a significant amount of time when interacting with clients, guests and employees. * Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc.. * May be required to work nights, weekends, and/or holidays. The hourly pay rate for this role is $12.50. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

EOE/AA/Disabled/Veterans The Hilton Cleveland Downtown is looking for a dynamic bartender to join their Food & Beverage team! The hotel has 600 guest rooms, over 45k square footage of event space, and 4 outlets. Eliot's Bar, named for famed Clevelander and prohibitionist Eliot Ness, offers an all-day dining menu alongside creative cocktails, wine and beer in a comfortable, relaxed setting on the second floor. The ideal candidate has at least 2 years of bartending experience. Prior hotel experience preferred but not required. Seeking someone who has strong beverage knowledge, an engaging personality and can multi-task well. Shift Pattern\: Open availability to work the PM shift between the hours of 1pm and close. Must be able to work nights, weekends, and holidays. The Benefits - Hilton is recognized as the best hospitality workplace in the world and the #2 World's Best Workplace by Great Place To Work US and Fortune! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including\: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As a Bartender, you would be responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and respond to guest inquiries and requests in a timely, friendly and efficient manner Mix and garnish beverages according to recipe and portion control standards Present and serve beverages to guests Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce Cut, store and ensure product quality of all beverage-related perishables Respond professionally to inebriated guests, as needed What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Description Comfort Inn in Painesville, OH is looking for one hotel guest service representative to join our 24 person strong team. We are located on 7581 Auburn Rd. Our ideal candidate is a self-starter, punctual, and reliable. Benefits Paid Time Off Responsibilities If you want to be a part of a GREAT TEAM...Join Us!!! Must be able to work holidays and weekends as needed. Job Summary: We are seeking a friendly and customer-oriented Guest Service Agent to join our team. As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay is comfortable and enjoyable. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Duties: - Greet guests upon arrival and assist with check-in and check-out processes - Provide information about hotel amenities, services, and local attractions - Handle guest inquiries, requests, and complaints in a professional and timely manner - Process reservations and manage room assignments - Conduct night audit procedures to ensure accuracy of guest accounts - Operate phone systems to handle incoming calls and transfer to appropriate departments - Maintain cleanliness and organization of the front desk area - Assist with guest relations by addressing concerns and resolving issues promptly - Collaborate with other hotel staff to ensure seamless guest experiences Skills: - Excellent guest service skills with the ability to anticipate needs and exceed expectations - Proficient in night audit procedures, including reconciling accounts and generating reports - Strong phone etiquette and communication skills - Familiarity with various phone systems and ability to handle multiple lines - Multilingual abilities are a plus, particularly in [languages] - Knowledge of hotel management software systems (e.g., [software name]) is preferred - Strong problem-solving skills and ability to remain calm under pressure - Attention to detail and ability to multitask effectively in a fast-paced environment - Previous experience in hospitality or customer service is highly desirable If you are passionate about providing exceptional guest service and thrive in a dynamic hospitality environment, we invite you to apply for the Guest Service Agent position. We offer competitive compensation, opportunities for growth within the company, and a supportive team-oriented work environment. ``` Job Types: Full-time, Part-time Benefits: Paid time off Qualifications Computer Knowledge Great Guest Service Skills Attention to Detail Schedule Flexibility Able to work some weekends Able to work as a team and alone We are looking forward to receiving your application. Thank you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

**Additional Information** **Job Number** 25189385 **Job Category** Sales & Marketing **Location** Cleveland Marriott Downtown at Key Tower, 1360 West Mall Drive, Cleveland, Ohio, United States, 44114VIEW ON MAP (************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** Y **Position Type** Management **Expiration Date:** 01/10/2026 **Additional Information:** This hotel is owned and operated by an independent franchisee, Savour Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Position Overview Assists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals. Essential Functions and Responsibilities Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Conducts performance reviews for managers and associates in Sales Department. Performs progressive discipline documents and delivers as needed. Executes and supports the company's Customer Service Standards and property's Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event. Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relations Required Education and Experience Degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major preferred At least 5 years of related experience required. Excellent written and oral communication skills. Ability to work independently (and in a team). Work Conditions & Physical Demands Work is performed indoors and outdoors in a commercial setting with regular exposure to cold, heat, noise, people, and equipment. Able to work independently or as a team member and support managers with special projects. Strong collaboration skills - works well across functional areas-excellent relationship-building skills; able to collaborate with various levels of the organization. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 80 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. _This company is an equal opportunity employer._ frnch1

What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Hilton Cleveland Downtown is looking for their next Pastry Cook to join their pastry team! Check us out\: Hilton Cleveland Downtown | Dine & Drink Soaring 32 stories with stunning views of Lake Erie, Hilton Cleveland Downtown is located in the heart of downtown with 600 modern guest rooms, and upscale amenities like an indoor pool and rooftop bar. Connected to the Convention Center, it's just steps from Cleveland's key nightlife & entertainment district. The Hilton Cleveland Downtown provides a dynamic and professional setting for team members to grow their hospitality careers. The ideal candidate will have a minimum of 2 years of professional experience within a commercial kitchen environment. They must demonstrate the ability to follow directions and guidance from the Executive Pastry Chef to maintain their high standards of quality and presentation. A flexible schedule and open availability, passion for food and willingness to grow is essential! Pay Rate $20.99 an hour What will I be doing? As a Pastry Cook, you would be responsible creating, preparing, producing and baking all pastries, breads, rolls and desserts for food and beverage outlets in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Prepare pastry food items according to designated recipes and quality standards Support the Executive Pastry Chef in the execution and delivery of the restaurant and banquet desserts Maintain cleanliness and comply with food sanitation standards Stock, maintain and ensure proper storage and refrigeration of an adequate supply of all prepared product Practice correct food handling and food storage procedures according to federal, state, local and company regulations Display and set baked products on mobile carts according to specifications Prepare daily requisitions for supplies and food items The Benefits Access to Daily Pay Medical Insurance Coverage Best-in-Class Paid Time Off (PTO) 401k plan Hilton Discounted Travel and more! EOE/AA/Disabled/Veterans