Housekeeper/Room Attendant | Benefits Include: Paid Vacation, Free Room Nights, and MANY MORE!
Hyatt Hotels Corp 4.6
Hyatt Hotels Corp job in Dallas, TX
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Grand Hyatt DFW, located inside Dallas Fort Worth Airport Terminal D, is steps from TSA checkpoints and offers direct access to all terminals. Our luxury hotel rooms and suites offer amazing runway views. Plus, our guests get to enjoy on-site dining and craft cocktails at Grand Met restaurant and bar. Full-service meeting or event spaces are the perfect setting for their next upscale business meeting.
At Grand Hyatt DFW, our Room Attendants create memorable guest experiences through exceptional cleanliness and attention to detail. This role is essential to maintaining the luxurious standards that define the Grand Hyatt brand. The Room Attendant is responsible for ensuring guest rooms and public areas are spotless, well-stocked, and welcoming - helping every guest feel cared for and at home.
Essential Duties & Responsibilities
* Clean and service assigned guest rooms and suites according to Hyatt brand standards.
* Make beds, change linens, and replenish guest room amenities.
* Dust, vacuum, and sanitize bathrooms, surfaces, and fixtures.
* Inspect rooms for maintenance issues, safety concerns, or lost-and-found items, and report them promptly.
* Restock housekeeping carts and ensure supplies are neatly organized.
* Follow all safety, sanitation, and security procedures in compliance with hotel and DFW Airport regulations.
* Assist with special cleaning projects or deep-cleaning tasks as assigned.
* Respond courteously and efficiently to guest requests and inquiries.
* Collaborate with team members and supervisors to ensure consistent quality and timely service delivery.
We Offer Excellent Benefits:
* Free Room Nights, Discounted and Friends & Family Room Rates
* Medical, Prescription, Dental, and Vision Insurance
* 401K with company match
* Paid vacation, sick days, and holidays
* Paid Family Bonding Time and Adoption Assistance
* Tuition Reimbursement
* Free colleague meals during shift
* Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more
Why make a good decision when you can make a Timeless one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.
$25k-31k yearly est. 19d ago
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Security Officer - 2nd Shift
Hyatt 4.6
Hyatt job in Dallas, TX
Thompson Dallas part of Hyatt Corporation will make its Texas debut at The National, a 52 story building boasting a midcentury-modern hexagon design, rising prominently above the Dallas skyline. Designed to encompass an entire city block, Thompson Dallas offers 219 guestrooms including 52 suites, 2 defining dining options and 20,000 sq feet of stunning event space. Other amenities include a resort style pool, custom-curated fitness facility, spa, and dog park. Thompson Dallas brings guests and community together through an inspired tribute to history, design and culture.
The Security Officer is responsible for the oversight of the safety and security of the hotel guests and employees. This person will follow safety and security standards and complete incident reports as required.
+ Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
+ Monitor employee key distribution/storage including all master keys/hard keys and conduct an inventory during each shift
+ Document and secure all lost & found items received.
+ Initiate and follow-up all investigations of crimes committed against property and persons.
+ Assist with other duties as directed by Security Supervisor and/or Director of Security
**Qualifications:**
+ A true desire to satisfy the needs of others in a fast paced environment.
+ Refined verbal and written communication skills
+ Ability to stand for long periods of time and walk moderate distances
+ Must be able to work a flexible schedule, including weekends and holidays
+ Proficient in basic computer skills
+ Current First Aid/CPR certification
+ Previous hotel security experience preferred
**Primary Location:** US-TX-Dallas
**Organization:** Thompson Dallas
**Pay Basis:** Hourly
**Job Level:** Full-time
**Job:** Security
**Req ID:** DAL005661
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$32k-39k yearly est. 54d ago
Sales Representative Inbound
Hilton 4.5
Addison, TX job
_\*\*\*This role is based at our corporate office in Dallas, TX\*\*\*_ This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience\. As a Sales Representative Inbound _,_ you will support the team responsible for providing a differentiated selling platform for Hilton's diverse portfolio of brands by being motivated to grow market share\. On the Hilton Direct team reporting to the Senior Manager, you will handle inbound customer inquiries and be responsible for qualification and closing sales\. You will also follow up with customers to drive revenue and market share growth\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Be the first point of contact to support client group needs across multiple channels \(1800 phone lines, email, request for proposal platforms\)\.
+ Provide customized solutions to drive business into Hilton's 9000 hotels worldwide by direct sales or collaborating with hotel partners\.
+ Build meaningful and personalized partnerships to provide unlimited value to our clients while offering consultative hotel solutions\.
+ Follow the sales process to achieve revenue objectives\.
+ Ensure all data input into Salesforce \(CRM\), is complete and accurate\.
+ Respond to all correspondence promptly\.
**How you will collaborate with others:**
+ Collaborate with Hilton Worldwide Sales Specialists and other valuable partners to provide total client solutions\.
+ Partner with hotels to ensure complete alignment and active engagement\.
+ Cross\-functional collaboration to create efficiencies in the process\.
**What deliverables you will take ownership of:**
+ Understand current product offerings, including all brands\.
+ Increase revenue and grow market share for the enterprise\.
+ Engage in our \#ONETeam Culture
+ Be curious and bring innovative ideas on how Hilton can remain the World's Best Workplace\.
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ One \(1\) year of professional experience in sales
+ Six \(6\) months of hotel on or off\-property experience in a sales support or a sales role
+ In\-depth knowledge of the hospitality and/or group travel industry
+ Proficiency in Microsoft Outlook, Word, and Excel
+ Work hybrid schedule in Dallas office
+ Travel \- up to 5%
**It would be useful if you have:**
+ BA/BS Bachelor's Degree
+ One \(1\) year of hotel on or off\-property experience in a sales support or sales role
+ Knowledge in Delphi, Salesforce, or similar property sales management system
+ Experience using Amazon Connect or other phone queue platforms
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\\\_Accommodation\\\_and\\\_Accessibility\\\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
**Job:** _Sales and Marketing_
**Title:** _Sales Representative Inbound_
**Location:** _null_
**Requisition ID:** _COR015H1_
**EOE/AA/Disabled/Veterans**
$29k-48k yearly est. 60d+ ago
Event Manager - Hilton Arlington National Landing
Hilton 4.5
Arlington, TX job
The Hilton Arlington National Landing is looking for their next Event Manager.
Centrally located near Washington, D.C., just minutes from Reagan National Airport, this hotel sits in the heart of the National Landing neighborhood. It offers 393 guestrooms and 25,000 square feet of versatile meeting space.
Our ideal candidate has at least one year of event management experience in a hotel environment and is familiar with supporting valued convention clients as they plan their conferences at our property. Strong attention to detail, the ability to multitask, and full flexibility are essential for success in this role.
Shift Pattern: Full Flexibility is a must. Office hours are 8\:30 AM to 5\:00 PM, but flexibility is essential to accommodate varying schedules, including weekends, holidays, for our convention group clients.
Pay Rate: This is an hourly role at $29.00 per hour with participation in the hotels quarterly incentive plan.
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As Event Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner's primary contact following turnover on property and is responsible for his/her experience.
Specifically, your essential functions will be to perform the following tasks to the highest standards:
Organize, plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone, email, written documents or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, systems, and processes.
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs.
#LI-ZR1
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
#LI-ZR1
EOE/AA/Disabled/Veterans
$29 hourly Auto-Apply 4d ago
Guest Experience Expert
Marriott 4.6
Dallas, TX job
**Additional Information** **Job Number** 25196419 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Dallas Hotel, 400 Olive St, Dallas, Texas, United States, 75201VIEW ON MAP (*************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$29k-41k yearly est. 46d ago
Residences Concierge
Marriott 4.6
Dallas, TX job
**Additional Information** **Job Number** 26207204 **Job Category** Rooms & Guest Services Operations **Location** W Dallas Victory Hotel and Residences, 2440 Victory Park Ln, Dallas, Texas, United States, 75219VIEW ON MAP (*********************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Respond to Residence owners' and their guests' requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities. Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with owners' reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in logbooks.
Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all Residence owners and their guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Adhere to the highest standards of The Ritz-Carlton service excellence.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
MIRJ
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$29k-49k yearly est. 20d ago
Butler
Rosewood Hotels & Resorts 4.7
Dallas, TX job
Press space or enter keys to toggle section visibility KEY RESPONSIBILITIES Job summary - To observe guests' personal preferences and habits and to anticipate their needs using the utmost discretion. Be the link between the guest and the hotel; oversee the guest needs during their stay and help the guest with reservations, special requests, room and hotel orientation, luggage packing and unpacking, laundry, shoeshine, etc. Be responsible for gathering preferences and information so the guest recognition is ensured for his next visits; keep a critical eye on room cleanliness, brand standards, and have a thorough knowledge on the functioning of room features, hotel facilities and equipment. Maintain Rosewood high standards of service and hospitality at all times.
Essential Duties and Responsibilities - This list of essential functions is not exhaustive and may be supplemented as necessary. The following are specific responsibilities and contributions critical to the successful performance of the position:
* Be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
* Provide a courteous, professional, efficient and flexible service always. Be well groomed, clean and pleasant.
* Report for duty on time in accordance with company policy and adhering to grooming standards, for the shift handovers.
* Have a full knowledge of the company philosophy, core values, responsibilities, daily activities of the day and all about the hotel facilities such as Fitness Center, Pool, Restaurant, Bar, etc.
* Register all the information, updates and instruction learned during the day before leaving the office.
* Follow all the guest needs until they are completed to the total guest satisfaction and Rosewood Standards.
* Keep the guest's agenda daily and have a track of the location where the guests are.
* Welcome the guest by the main entrance depending, when pertinent.
* Greet all suite guests and escort to allocated room.
* Register and regular updating in Butler Pass On for all known details of guest's movement, activity, plan, schedule, F&B order, special amenity, allocation change, room move, etc. Ensure all items for next are passed over according to the standards in place.
* Register guest in the commodity of their suite, respecting all the set standards by Front Office.
* Offer suite orientation to the arrival guests following all, Forbes, LQA and Rosewood standards.
* Extend special attention to suites occupied by families according to the culture.
* Offer services of unpacking-packing luggage.
* Take care of the guest's laundry, pressing and dry-cleaning with coordination of valet service, as per Butler program.
* Maintain guest room and wardrobe in a neat and tidy fashion.
* Arrange amenities for arrivals and refresh them on daily basis according to the guest wishes when needed.
* Clean and polish all cutlery, glasses, dishes, and napkins in the suites prior to guest arrivals. Ensure all items are perfectly folded and placed in the right position as per Rosewood standards.
* Polish the guest shoes as per the set standards with the shoes tree in each pair of shoes.
* Coordinate with the front desk for speed check-in & check-out as per guest request.
* Deliver guests' mail, packages and messages promptly.
* Inform the housekeeping department of the time desired for the daily cleaning and turn-down service.
* Make aware all the hotel departments about guest dietary restrictions and food preferences.
* Be fully conversant with all services and facilities offered by the hotel.
* Be fully conversant with new promotions, Menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures.
* Be fully conversant with accommodation features: lay-out, room type, location décor, in room facilities and equipment.
* Be able to upsell larger suites, flowers, massages, in-house restaurants reservations, private dining, etc, as per guest's preferences.
* Assist in arranging medical assistance, when needed
* Have a thorough understanding and knowledge of use of the equipment and techniques such as silverware and chinaware maintenance.
* Have a thorough understanding of technical features of the suites.
* Have good knowledge of how to serve guest their meals and drinks in their suite.
* Be the main contact for guests and the hotel during suite receptions and dinner parties.
* Prepare arrival and departure gifts to be given to the guest, when required.
* Perform all duties with the same sense of priority and dedication.
* Monitor operating supplies and reduce spoilage and wastage.
* Host and welcome all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous manner.
* Ensure verbiage is correspondent to a Forbes 5 Star environment, whilst avoiding phrase fragments & industry jargon.
* Serve our guests in a calm, discrete and courteous manner, respecting timing standards.
* Support other departments with their duties when needed.
* Operate and coordinate with relevant departments the ins and outs of the room and optimize service while the guest is away as often as possible (single entry program).
* Inspect suites during guest's stay to obtain preferences, such as sleeping, F&B or other pertinent preferences.
* Conduct daily calls to verify guests' well-being and ensure their comfort.
* Establish preferred housekeeping services times, as required,
* Keep a critical eye during the process of room inspection and to report any default equipment to the proper departments.
* Anticipate guest needs, respond promptly and acknowledge all guests, however busy or whatever time of the day.
* Assist the Guest Services Manager in organizing the amenities, when needed.
* Update the SAG Report daily, including verifying any changes.
* Handle guest enquiries either by telephone or in person in a courteous and efficient manner and report guest complaints or problems via Knowcross (Unifocus) and assure follow up with guests.
* Assist in answering both internal and external phone calls within 3 rings, or 10 seconds.
* Bid farewell to the guest outside of the suite or in lobby
* Fill out the internal communication forms when needed.
* Ensure all guest preferences data is registered into their PMS profile.
* Help monitor and stock inventory and report supplies needed to Guest Services Manager.
* Maintain a high standard of personal appearance and hygiene at all times.
* Maintain high standards of the hotel when fulfilling his/her duties.
* Maintain a good working relationship with staff in all other departments.
* Be very familiar with the Room division/Front office policies and procedures
* Attend and contribute to necessary staff meetings, Departmental and Hotel training as scheduled and other related activities.
* Project at all times a positive and motivated attitude and exercise self-control.
* Carry out any other reasonable duties and responsibilities as assigned by GSM or other supervisor, as needed.
Standard Responsibilities
* Be a "brand ambassador" at all times and ensure brand integrity and clarity are always maintained.
* Model the company's culture, vision, mission and core values at all times.
* Take on other tasks in addition to ones stated, in a reasonable timeframe
* Comply and adhere to all Rosewood company policies.
Confidentiality
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. Names & identities of guests encountered are not to be shared with any external parties, including but not limited to: friends, family members, or other persons not currently employed by the Rosewood Mansion on Turtle Creek. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and employees, unless otherwise stated.
Health & Safety
* Be aware of and comply with safe working practices as laid down under the Health and Safety Act as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
* The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
* Report any defects in the building, plant or equipment according to hotel procedure.
* Ensure that any accidents to staff, guests or visitors are reported immediately in accordance with correct procedures.
* Be fully conversant with and abide by all rules concerning Fire, Health & Safety.
* Be fully conversant with:
o Risk Assessments for your department and position
o Hotel Fire & Emergency Procedures
o TABC regulations
Other
* The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
* As the hotel's level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
Experience -
* Minimum two year's hotel reservation, guest services, housekeeping, and/or front office experience.
General Skills -
* Excellent organizational skills, flexibility.
* Excellent interpersonal skills. Superior oral/written communication skills; ability to interact successfully with all levels.
* Excellent telephone etiquette.
* Tact and good judgment and proven experience interacting with customers and hotel management.
Technical Skills -
* Efficient technical skills in Word, Excel, Outlook along with good internet navigation skills
* Experience with hotel PMS systems and operational proficiency.
* Knowledge of general office equipment (e.g., Switchboard, Telephones Systems, fax machine, copy machine, printers.
Education or Certification -
* College Degree preferred
* TABC Certified
About Us
Press space or enter keys to toggle section visibility
One of the most romantic hotels in Dallas, Rosewood Mansion on Turtle Creek retains the intimate ambience of the private residence it once was. Meticulously restored interiors and impeccable service, attentive associates and thoughtful amenities make it an icon among Dallas luxury hotels. For decades, the Mansion Restaurant has been acclaimed as one of the best restaurants in Dallas for fine dining. A proud tradition of culinary excellence is at the heart of all dining experiences at Rosewood Mansion on Turtle Creek, which also presents guests with options for al fresco and in-room dining.
$19k-33k yearly est. 60d+ ago
Laundry Attendant | Benefits Include: Paid Time Off, Medical, Dental, Vision and MANY MORE!
Hyatt Hotels Corp 4.6
Hyatt Hotels Corp job in Dallas, TX
At Hyatt, we believe in the power of belonging, of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
At Hyatt Place Dallas-North, our guests get to explore the many attractions, restaurants, and venues within a short distance from our hotel on Spring Valley Road. Guests will also get to enjoy world-class shopping and dining at Dallas Galleria or venture to nearby Addison with over 250 restaurants and bars along Restaurant Row. For business or leisure, the hotel offers complimentary Wi-Fi and a full breakfast buffet. Amid the hustle and bustle of North Dallas sits Hyatt Place Dallas North, a pet-friendly hotel. Each of our 123 rooms provides a modern retreat to refuel and relax, with high-end finishes and plenty of space to stretch out in the Cozy Corner with a sofa sleeper.
The Laundry Attendant is responsible for processing hotel and guest laundry, including pressing, sorting, and folding. Laundry Attendants use commercial pressing and folding equipment and are responsible for programming and logging of their operations. Duties may include ironing sheets, pillowcases, table cloths, folding towels, sorting soiled linen, loading dryers and distributing linen to various storage areas within the hotel.
We Offer Excellent Benefits:
* Free room nights, Discounted, and Friends & Family Room Rates
* Medical, Prescription, Dental, and Vision Insurance
* 401K with company match
* Paid Vacation, sick days, new child leave, and personal day
* Paid Family Bonding Time and Adoption Assistance
* Tuition Reimbursement
* Employee Stock Purchase Plan
* Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more
The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine, and attentive services, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt is where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new experience. And you are the key to bringing it to life.
$25k-31k yearly est. 20d ago
Barback (Full - Time)
Rosewood Hotels & Resorts 4.7
Dallas, TX job
Press space or enter keys to toggle section visibility The main purpose of the barback in the main bar is to assist cocktail servers and bartenders in all facets of food and beverage service. Essential Duties and Responsibilities - (Key Activities)
The following are specific responsibilities and contributions critical to the successful performance of the position:
* Responsible for stocking all supplies in the main bar before, during and after each shift, including paper goods, alcoholic and non-alcoholic beverages, consumables, glassware, linen, condiments used in mixing drinks, stocking the bins.
* Responsible for the cleanliness of both the bar and service areas through regular maintenance projects and nightly cleaning duties.
* Responsible for assisting cocktail servers in all aspects of food service; from setting silver, serving food to the final cleaning of the tables.
* Responsible for bussing all tables of glassware and debris during the course of service.
* Responsible for the changing of all tablecloths and candles during service.
* Maintain all standards as set by RMOTC.
* Attendance at all scheduled meetings.
This list of essential functions is not exhaustive and may be supplemented as necessary.
Other Standard Responsibilities -
Experience -
* Minimum of six months experience in a fine dining or casually elegant upscale establishment preferred
General Skills -
* Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
Technical Skills
* Ability to clearly communicate information with bartenders, servers and customers.
Must have developed language skills to the point to be able to read and understand instructions, safety rules, etc.
Education or Certification -
Language -
* Required to speak, read and write English, with fluency in other languages preferred
Physical Requirements
* Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, ability to lift and carry 30-50 lbs. overhead 25 times over an 8 hour period and lift up to 50 pounds, and satisfactorily communicate with guests and co-workers to their understanding.
About Us
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One of the most romantic hotels in Dallas, Rosewood Mansion on Turtle Creek retains the intimate ambience of the private residence it once was. Meticulously restored interiors and impeccable service, attentive associates and thoughtful amenities make it an icon among Dallas luxury hotels. For decades, the Mansion Restaurant has been acclaimed as one of the best restaurants in Dallas for fine dining. A proud tradition of culinary excellence is at the heart of all dining experiences at Rosewood Mansion on Turtle Creek, which also presents guests with options for al fresco and in-room dining.
$18k-30k yearly est. 60d+ ago
Rooms Operations Manager - Front Office and Housekeeping
Marriott 4.6
Plano, TX job
**Additional Information** **Job Number** 26208465 **Job Category** Rooms & Guest Services Operations **Location** Dallas/Plano Marriott at Legacy Town Center, 7121 Bishop Rd, Plano, Texas, United States, 75024VIEW ON MAP (******************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $59,000 - $73,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
**CORE WORK ACTIVITIES**
**Leading Room Operations Team**
- Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
- Verifies that the team has the capabilities to meet expectations.
- Leads by example demonstrating self-confidence, energy and enthusiasm.
- Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.
**Managing Property Rooms Operations Function(s)**
- Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).
- Follows property specific second effort and recovery plan.
- Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
- Takes proactive approaches when dealing with employee concerns.
- Extends professionalism and courtesy to employees at all times.
- Communicates/updates all goals and results with employees.
- Meets semiannually with staff on a one-to-one basis.
- Assists/teaches the team scheduling against guest and hours/occupied room goals.
- Performs hourly job functions as needed.
- Performs other duties, as assigned, to meet business needs.
**Managing and Monitoring Activities that Affect the Guest Experience**
- Understands the brand's service culture.
- Provides excellent customer service by being readily available/approachable for all guests.
- Strives to continually improve guest and employee satisfaction.
- Takes proactive approaches when dealing with guest concerns.
- Extends professionalism and courtesy to guests at all times.
- Responds timely to customer service department request.
- Verifies that all team members meet or exceed all hospitality requirements.
**Managing Profitability**
- Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).
- Verifies that a viable key control program is in place.
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Strives to maximize the financial performance of the department.
**Conducting Human Resources Activities**
- Interviews and assists in making hiring decisions.
- Receives hiring recommendations from team supervisors.
- Verifies that orientations for new team members are thorough and completed in a timely fashion.
- Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
- Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
- Celebrates successes and publicly recognizes the contributions of team members.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$59k-73k yearly 18d ago
Steward/Dishwasher | Benefits Include: Paid Vacation, Medical, Dental, Vision, and MANY MORE!
Hyatt Hotels Corp 4.6
Hyatt Hotels Corp job in Dallas, TX
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Grand Hyatt DFW, located inside Dallas Fort Worth Airport Terminal D, is steps from TSA checkpoints and offers direct access to all terminals. Our luxury hotel rooms and suites offer amazing runway views. Plus, our guests get to enjoy on-site dining and craft cocktails at Grand Met restaurant and bar. Full-service meeting or event spaces are the perfect setting for their next upscale business meeting.
As a Steward at Grand Hyatt DFW, you'll be part of a world-class team in one of the world's leading airport hotels. This role is critical to the success of our culinary and banquet operations, ensuring the highest levels of cleanliness, safety, and organization. By joining Hyatt, you'll not only contribute to a culture of excellence but also gain access to award-winning training, career growth opportunities, and a global network of more than 1,200 hotels in over 70 countries.
Responsibilities
* Operate dishwashing machines and ensure all kitchen equipment, utensils, and dishware are cleaned, sanitized, and stored properly.
* Maintain the cleanliness and organization of the kitchen, banquet, and back-of-house areas, including floors, walls, and storage spaces.
* Safely handle and use cleaning chemicals in compliance with health and safety standards.
* Support culinary and banquet teams with setup, breakdown, and equipment transport as needed.
* Monitor stewarding supply inventory and restock when necessary.
* Follow Hyatt and regulatory sanitation, hygiene, and safety protocols at all times.
* Work collaboratively with fellow stewards, chefs, and service staff to support seamless operations.
* Perform additional duties as assigned by supervisors or managers to ensure exceptional guest experiences.
We Offer Excellent Benefits:
* Free room nights, Discounted and Friends & Family Room Rates
* Medical, Prescription, Dental, and Vision Insurance
* 401K with company match
* Paid Vacation, sick days, and holidays
* Paid Family Bonding Time and Adoption Assistance
* Tuition Reimbursement
* Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more
Why Hyatt & Grand Hyatt DFW?
* Recognized by Fortune as one of the "100 Best Companies to Work For" year after year.
* Named a World's Most Admired Company by Fortune for outstanding reputation and workplace culture.
* Consistently ranked by Training Magazine as one of the Top 125 Training Organizations Worldwide, reflecting Hyatt's commitment to developing talent.
* Hyatt colleagues enjoy global career mobility, with opportunities to grow across brands like Grand Hyatt, Park Hyatt, Andaz, Thompson Hotels, and more.
* Complimentary and discounted stays at Hyatt hotels worldwide.
* Competitive pay, medical/dental/vision benefits, 401(k), paid time off, free meals during shifts, and uniforms provided.
* Be part of a workplace culture that values diversity, inclusion, and belonging.
$25k-33k yearly est. 26d ago
Night Auditor
Hyatt 4.6
Hyatt job in Dallas, TX
Thompson Dallas part of Hyatt Corporation debut at The National, a 52 story building boasting a midcentury-modern hexagon design, rising prominently above the Dallas skyline. Designed to encompass an entire city block, Thompson Dallas will offer 219 guestrooms including 52 suites, 2 defining dining options and 20,000 sq feet of stunning event space. Other amenities include a resort style pool, custom curated fitness facility, spa, and dog park. Thompson Dallas will bring guests and community together through an inspired tribute to history, design and culture.
Then Night Auditor is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Thompson Dallas as a Front Office Associate. A great "foot in the door" role into the upscale hotel and hospitality world. This is an OVERNIGHT position that also requires financial accumen in closing the books from the previous day.
1. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
2. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve conflicts.
3. Ability to stand and move throughout front office and continuously perform essential job functions.
4. Ability to read, listen, and communicate effectively in English, both verbally and in writing.
5. Ability to access and accurately input information using a moderately complex computer system.
6. Hearing and visual ability to observe and detect signs of emergency situations.
7. Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities.
8. Individuals are required to meet the minimum bonding standards.
9. All employees must maintain a neat, clean, and well-groomed appearance (specific standards available).
10. Utilize Hyatt selling skills to describe and upsell premium room products and other hotel services to our arriving guests at check-in
**Qualifications:**
- College Degree preferred or at least 2 years in a similar role alternative.
- Required to work overnight shifts. Generally around 11pm-730am shifts
- Luxury, Lifestyle or upscale hotel previous experience preferred
- Opera experience a plus
- Accounting or Finance background a plus
**Primary Location:** US-TX-Dallas
**Organization:** Thompson Dallas
**Pay Basis:** Hourly
**Job Level:** Full-time
**Job:** Accounting/Finance/Tax
**Req ID:** DAL005692
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$27k-32k yearly est. 15d ago
Sales Coordinator
Marriott 4.6
Dallas, TX job
**Additional Information** **Job Number** 26211379 **Job Category** Administrative **Location** W Dallas, 2440 Victory Park Ln, Dallas, Texas, United States, 75219VIEW ON MAP (********************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs. Whether providing administrative support (e.g., prepare documents using word processing, spreadsheet, database, or presentation software), serving as the point of contact for clients and vendors, or acting as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event), our Property Administrative Specialists get the job done. They are critical to ensure smooth operations throughout the entire hotel.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$32k-40k yearly est. 16d ago
Banquet Houseperson - Hilton Arlington National Landing
Hilton 4.5
Arlington, TX job
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Hilton Arlington National Landing is looking to welcome a Banquet Houseperson! The hotel boasts 393 rooms, three food and beverage outlets, and 23,000 square feet of meeting space. We're less than five minutes from Ronald Reagan National Airport and only three blocks from the metro, providing easy access to downtown DC, just five miles away.
The ideal candidate has hotel, banquets, Busperson, and customer service experience, a flexible schedule, and a spirit to serve!
Pay Rate: $23.98 per hour
Shift Pattern: AM and PM, full flexibility required. Weekends/holiday availability.
What are the benefits of working for Hilton?
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Go Hilton travel program\: 100 nights of discounted travel
Access to your pay when you need it through DailyPay
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Flexible shifts and days off
Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
Mental health resources including free counseling through our Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
401K plan and company match to help save for your retirement
*Available benefits may vary depending upon property-specific terms and conditions of employment
What will I be doing?
As a Banquet Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Responsible for set-up and clean-up of banquet functions.
Sets-up tables and chairs to meet the function specifications.
Cleans meeting space including washing meeting room walls at beginning of events.
Vacuums, sweeps, mops, polishes, wipes other areas clean before during and after events.
$24 hourly Auto-Apply 9d ago
Spa Manager - Hilton Anatole
Hilton 4.5
Dallas, TX job
EOE/AA/Disabled/Veterans
The Verandah Spa is a full-service spa located within the beautiful 7-acre park at the Hilton Anatole Hotel in Dallas, Texas. Offering a serene escape where luxury meets wellness, the spa features a thoughtfully curated menu of services designed to provide an exceptional retreat for our guests.
We are excited to add a Spa Manager to our team! This is a fantastic opportunity to make a meaningful impact on guest and member experiences while leading day-to-day operations in a premier spa facility.
What will I be doing?
As a Spa Manager, you would be responsible for managing and administering the activities and services of all Spa-related operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Manage and administer all Spa operations to include, but not limited to, guest service, product quality and innovation, merchandising and marketing/revenue generation, inventory management and cost controls, systems use and management, budget and forecasting, report generation, department management and meeting participation and facilitation
Develop and implement spa menus and marketing strategies
Ensure spa cleanliness and maintain and ensure the functionality of spa equipment
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Monitor team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward
Recruit, interview and train team members
Participate in and lead meetings
#LI-JW1
What are we looking for?
1 years of experience working within a spa supervisory role
Flexible scheduling based on business needs
Schedule\: Days/Hours will vary based off business demands between the hours of 8am-6pm
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\:
Access to pay when you need it through DailyPay
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
$28k-39k yearly est. Auto-Apply 9d ago
Event Set-Up Houseperson, Full-Time
Hyatt Hotels Corp 4.6
Hyatt Hotels Corp job in Frisco, TX
Hyatt Regency Frisco is conveniently located 25 minutes north of the Dallas with 303 guestrooms and 27,500 square feet of event space. The 18-story hotel is situated in the heart of Frisco, TX at the Stonebriar Centre. Just steps from Dr. Pepper Stadium, FC Dallas / Toyota Stadium, Frisco Discovery Center, many entertainment choices and dining options.
The Events Houseperson is responsible for setting up and breaking down all meeting spaces with tables/chairs/water, etc. This person must have good communication skills as well as the ability to lift moderate weight. This is a fast paced position. This is a full-time position that requires complete open & flexible availability, including weekends and holidays.
Why Work at Hyatt?
* Enjoy free meals in our colleague cafeteria for every shift worked
* Free parking on-site
* Discounted & Complimentary hotel room nights
* Medical, Dental, Vision Insurance (Full-Time colleagues)
* Flexible Spending Account (Full-Time colleagues)
* Retirement Savings Plan
* Basic Life Insurance
* PTO earned based on hours worked (Full-Time & Part-Time)
* Opportunities to work around the world with Hyatt Hotels and Resorts
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Our Values: Empathy | Wellbeing | Respect | Integrity | Experimentation | Inclusion
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
$33k-42k yearly est. 12d ago
Director, Food & Beverage
Great Wolf Resorts, Inc. 4.2
Grapevine, TX job
Pay: $125000 - $125000 At Great Wolf, the Director of Food & Beverage leads and manages all operational teams, concepts and performance aspects of food and beverage operations within a lodge. The successful candidate must quickly develop an understanding of the Great Wolf Lodge brand and establish close working relationships throughout the Lodge and organization.
Join our Pack:
* Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
* Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
* Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
* Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
* Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
* Medical, Dental, and Vision insurance
* Health savings account
* Telehealth resources
* Life insurance
* 401K with employer match
* Paid vacation time off
* Paid parental leave
Essential Duties & Responsibilities:
* Complete oversight responsibility for all; functions, programs, systems, procedures and operational performance for food & beverage department.
* Establish procedures and manage constancy for delivery of food and beverage service operations that meets all goals related to budgets and KPI matrixes for: revenue, cost, margins, profit, guest capture optimization, guest satisfaction/NPS, staff engagement and eNPS, audits and safety.
* Strategically and tactically drive business output and profitability: food and beverage sales, guest capacity and capture optimization, average check, and COGS/Margin management.
* Meet food and beverage financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
* Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation.
* Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub departments
* Assist all managers in establishing and achieving predetermined profit objectives and desire standards of quality food, service, cleanliness, merchandising and promotion
* Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change
* Controls food and beverage costs by reviewing portion control and quantities of preparation, minimizing waste and ensuring high quality of preparation; Implement effective control of food, beverage and labor costs among all sub departments
* Drive and ensure a professional and ethical procurement, sourcing and inventory control culture with adherence to systems, schedules, policies and procedures. Guiding Purchasing Manager, Executive Chef and FOH Managers on highest standards and accuracies for: order forecasting, inventory control and on property distribution of food, beverages, supplies, equipment and disposables
* Responsible for recruiting, hiring, onboarding & training, assigning, scheduling, coaching and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
* Plan and administer a training and development program within the department, which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development
* Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service and recommend new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment
* Maintains safe, secure, and healthy environment by establishing, following and enforcing food safety and sanitation standards and procedures; complying with all Great Wolf Lodge and local/federal written standards, policies, procedures and laws.
* Ensures all operations conform to regulations of the alcoholic beverages commission
* Maintain accurate and up to date operations documentation for all food and beverage service areas.
* Ensuring all F&B technology systems are updated for optimal and effective use
* Maintain and manage Jolt/Audit FOH system and functionalities.
* Ensure compliance and highest standards of all food safety, sanitation and HACCP codes, requirements, regulations, company policy and laws.
* Develops positive working relationships with all lines of business, all other functional leaders
* Support Corporate Food & Beverage and peers with additional projects
* Be an ambassador and active participant of the organization's shared values and customer service programs.
* Volunteer to support and partake in task-force/project activities that positively benefit the organization, lodges and department.
Required Qualifications & Skills:
* Associates Degree in Hospitality Management or similar
* Minimum of 5 years of demonstrated success in a F&B operational leadership role in a multi-unit environment
* Documented track record of managing and leading efficient and effective food and beverage operation, services and programs
* Documented track record of successfully developing, managing and implementing organizational, operational, and system changes through organizational growth.
* Demonstrated advanced knowledge of food and beverage: products, recipes, categories, programs, origins and trends.
* Demonstrated proficiency in restaurant, banquet, bar and QSR outlet: services, sales, promotions, marketing, guest capture optimization, check value optimization and controls.
* Demonstrated advanced knowledge of food production forecasting, waste management and yield management.
* Exceptional service mind-set.
* Demonstrated methodological and systematic approach to: problem solving, identifying system and operational defects, create solutions and implementing improvements.
* Demonstrated ability to drive continuous process improvement activities and programs
* Strong technology systems experience including proficiency in Point of Sales, Scheduling, Procurement and Microsoft
* Demonstrated proficiency in procurement and inventory control systems and operations: methodology, configurations, functions, policies and procedures.
* Demonstrated strong financial acumen including experience in: P&L Management, budgeting, forecasting, controls and financial performance optimization
* Demonstrated experience in driving effective and meaningful training, people development and mentorship programs.
* Demonstrated excellent verbal and written communication skills.
Preferred Qualifications:
* Bachelors Degree in Hospitality Management or similar a plus
* Experience leading and managing leaders
* Well versed in utilization of service automation and mobile technology.
* Excellent relationship and trust building skills with ability to communicate and collaborate cross-functionally - professional image that inspires trust and confidence.
* Highly self-motivated, strong work ethic, and continuous improvement attitude; ability to suggest and implement best practices.
* Experience with diversity, inclusion and unconscious bias culture and programs
Estimated Salary Range:
$125000 - $125000 annual base salary
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions
We are hiring immediately, with relocation packages available. Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). Complete an application and a recruiter will reach out on next step.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$125k-125k yearly 32d ago
Esthetician
Marriott Hotels Resorts 4.6
Dallas, TX job
Provide waxing and skincare services to guests. Assess guest needs, inquire about contraindications, and examine skin, hair, or nails to evaluate condition, appearance, and appropriateness of scheduled service. Determine and advise guests on proper skin, hair, or nail care and recommend home care regimens. Promote and sell spa/salon services and retail products. Escort guests to and from treatment rooms. Set up workstation and/or treatment room with necessary products, equipment, and supplies to ensure guest comfort and safety. Clean, maintain, and sterilize tools. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by stopping service and informing supervisor/manager. Maintain current licensure in service area.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification: Valid State Esthetician License
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$23k-39k yearly est. Auto-Apply 9d ago
Barista
Hyatt 4.6
Hyatt job in Dallas, TX
**$16/hour** The **Barista** is a platform to join our highly skilled and recognized team. This role can afford you the possibility to grow and advance within the company. You will be part of a rock-star team and hotel that was recognized as a 2025 Best Places to Work - Large Companies in North Texas!
The **Barista** provides service in the Coffee's Post - Illy located in our Market. This position is responsible for making product recommendations and processing forms of payment to include room charges, credit cards and cash for novelty items. In addition, the Barista creates marvelous Starbucks drinks in accordance with menu standards and provides a welcoming and clean environment for guests.
**CULTURE AND FUN!**
+ Free room nights, discounted room nights, and friends & family room rates at wonderful Hyatt locations around the world
+ Celebrations, recognitions, and volunteer opportunities
+ Free nutritional colleague meals
+ PerkSpot - discounts at various retailers - Apple, AT&T, Verizon, and many more!
+ Discounted parking and discounted annual DART passes
**WELLBEING AND BENEFITS!**
+ Full medical benefits at 30 days of employment
+ 401K with company match
+ Employee Stock Purchase plan
+ Paid vacation, holidays, sick days, and extended sick leave
+ New child leave, paid family bonding time, and adoption assistance
+ Tuition reimbursement
+ Free access to Headspace - meditation, recuperation, and rejuvenation
**Qualifications:**
+ Refined verbal and written communication skills
+ Previous cash handling experience and customer service skills
+ Knowledge of Starbucks drink menu preferred
+ Able to stand for long periods of time and to lift, pull, and push a moderate weight
+ Must be able to work a flexible schedule, including weekends and holidays
**_All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._**
**Primary Location:** US-TX-Dallas
**Organization:** Hyatt Regency Dallas
**Pay Basis:** Hourly
**Job Level:** Full-time
**Job:** Food and Beverage
**Req ID:** DAL005712
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$16 hourly 3d ago
Steward/Dishwasher, Full-Time
Hyatt 4.6
Hyatt job in Frisco, TX
Hyatt Regency Frisco is conveniently located just 25 minutes north of the Dallas and features 303 guestrooms and 27,500 square feet of event space. The 16-story hotel is ideally situated in the heart of Frisco, TX, at Stonebriar Centre, just steps from Dr. Pepper Stadium, FC Dallas / Toyota Stadium, Frisco Discovery Center, and a wide variety of entertainment and dining options.
The Steward/Dishwasher plays a key role in maintaining the cleanliness of all hotel china, silverware, glassware, and cookware. This role requires strong communication skills, the ability to lift, push, and pull a moderate amount of weight, and the ability to thrive in a fast-paced environment with frequent interaction across hotel departments.
**Why Work at Hyatt? At Hyatt, we care for people so they can be their best. Colleagues enjoy a comprehensive benefits package that includes:**
+ Complimentary meals in our colleague cafeteria for every shift worked
+ Free on-site parking
+ Discounted & complimentary hotel room nights
+ Medical, Dental, Vision Insurance
+ Flexible Spending Account
+ Retirement Savings Plan
+ Basic Life Insurance
+ Generous Paid-Time-Off
+ Opportunities to work around the world with Hyatt Hotels and Resorts
Hyatt colleagues work in an environment that encourages exceptional performance while offering meaningful rewards. Whether you're seeking professional growth, job enrichment, or a supportive workplace culture, if you're ready for the challenge - we're ready for you.
Our Values: Empathy | Wellbeing | Respect | Integrity | Experimentation | Inclusion
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
**Qualifications:**
+ A true desire to satisfy the needs of others
+ Must be able to work in a fast-paced environment
+ Ability to work a flexible schedule, including weekends and holidays
**Primary Location:** US-TX-Frisco
**Organization:** Hyatt Regency Frisco - Dallas
**Pay Basis:** Hourly
**Job Level:** Full-time
**Job:** Stewarding
**Req ID:** FRI000684
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.