At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a frontdesk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!
Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
$29k-35k yearly est. 4d ago
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Cashier / Host / Attendant
Golden Corral 4.1
Clarksville, TN jobs
Our franchise organization, Cumberland Corral, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team!
Entering and leaving Golden Corral are two of the most critical moments in the guest's experience because lasting impressions are formed during these moments. The Cashier / Host's interactions with our guests and these impressions ultimately dictate whether the guest will return.
Guest Service:
Greets guests as they enter the restaurant and offers a sincere, personal invitation to return as the guests leave.
Offers assistance to any guests who may need help.
Processes GC On the Go To-Go orders.
Friendly and courteous on the phone.
Handles payments accurately.
Knows and follows position responsibilities as they relate to just-in-time delivery.
Knows what is on buffet for the day and has a full knowledge of menu and prices.
Cleanliness:
Maintains organization and cleanliness at the vestibule, host/cashier station and surrounding areas.
May help ensure the buffet is set up properly and labels are correct. Cleans all buffets and surrounding areas.
Follows local health department laws.
Performs duty roster and ensures cleanliness, service, and quality standards are met.
Operational Excellence:
* Informs the Manager when the money in the drawer needs to be taken to the safe to reduce the risk of robbery.
* Ensures drawer balances with daily paperwork.
Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying.
The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.
$18k-27k yearly est. 2d ago
Director of Guest Services
Kalahari Resorts & Conventions 4.2
Bowling Green, VA jobs
Join the Kalahari Experience
At Kalahari Resorts & Conventions, our Promise is simple: Lead with Love. We care deeply for our guests, associates, and communities-treating people like family and creating spaces where everyone feels valued.
Now Hiring: Director of Guest Services
In this role, you'll directly supervise the front office, bell staff and concierge teams as well as work in partnership with the Front Office Manager(s), Director of Rooms and the Guest Experience team to achieve our desired results. You'll potentially serve as the Property Manager on duty when needed, and oversee all property operations, ensuring that the highest levels of hospitality and service are provided. As a leader, you'll bring our Promise to life-supporting associates, inspiring teamwork, and delivering unforgettable guest experiences.
Onboarding for this role will likely begin in Quarter 2 or Quarter 3.
What You'll Do:
Oversee daily guest services operations, ensuring exceptional service delivery and a seamless experience across all touchpoints.
Lead, coach, and develop guest services teams to create a positive, high-performing work environment.
Design and implement service standards, policies, and procedures to consistently exceed guest expectations.
Manage budgets, staffing, and resources to optimize efficiency, service quality, and departmental performance.
Analyze guest feedback and service metrics to identify trends, resolve issues, and drive continuous improvement initiatives.
What We're Looking For:
Four years of previous front office or guest service manager experience.
Broad understanding of the tourism industry and the day-to-day functions of all aspects of a resort.
Experience growing others - and looking for growth.
Basic P&L/budget experience.
Passion, energy, self-motivation and an infectious personality!
Preferred Requirements
Bilingual, in Spanish and English.
Experience with a property of 500 rooms or more.
Formal training or hands-on education in hotel management and operations.
Basic sales experience.
Why Kalahari?
Career growth with promotion from within
Comprehensive benefits (401k, health, vision, dental)
Discounts, perks, and education assistance
Be part of something extraordinary. Apply today and help us Lead with Love.
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
$19k-28k yearly est. 4d ago
Host/Front Desk -Country Club
Country Club 4.2
Costa Mesa, CA jobs
Job DescriptionBenefits:
Employee discounts
Host The Country Club is looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. As a Host, you must be friendly, outgoing and possess good communication skills.
Responsibilities:
Greet guests and seat them at tables or in waiting areas
Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating
Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
May operate POS system for takeout orders, to accept payments for food and beverages
Qualifications:
Must be 21 or over with previous restaurant hosting experience preferred
Friendly and customer-focused personality
Must have Responsible Beverage Service (RBS) compliance through Alcohol Beverage Control (ABC)
Must have California Food Handlers permit
Ability to effectively communicate and articulate on the telephone, provide clear greetings and farewells to guests, as well as being able to understand requests for assistance; inform guests needs to Servers, Bussers, Managers, etc.
Ability to clearly communicate guests needs to Servers, Bussers, Managers, etc.
Complete our short application today!
$32k-38k yearly est. 25d ago
Front Desk Experience Curator
Coury Hospitality 3.5
Palo Alto, CA jobs
About Us At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.
Join our team of Experience Curators!
Coury Hospitality has an amazing opportunity as a FrontDesk Agent.
FrontDesk Agent - Hotel Citrine, Tribute Portfolio | Palo Alto, CA
Live Brightly. Serve Thoughtfully.
Hotel Citrine, a Tribute Portfolio Hotel, redefines Silicon Valley hospitality through vibrant design, mindful experiences, and a deep commitment to sustainability. Our ethos-travel lightly, live brightly-guides everything we do, from eco-conscious amenities to personalized service that leaves a lasting impression.
We're seeking FrontDesk Agents who embody warmth, attentiveness, and curiosity-professionals who thrive in creating memorable first impressions and delivering seamless guest experiences.
What You'll Do
As a FrontDesk Agent at Hotel Citrine, you'll:
Greet guests with energy, enthusiasm, and personalized attention
Manage check-in and check-out processes with precision and grace
Serve as an ambassador of both the hotel and local community
Handle guest inquiries and resolve issues with creativity and care
Collaborate with departments across the hotel to exceed guest expectations
Accurately manage room assignments, billing, and guest profiles
Reflect the hotel's commitment to sustainable hospitality in every interaction
What We're Looking For
You're a great fit if you:
Thrive on making people feel welcome and seen
Are naturally service-oriented, detail-focused, and tech-comfortable
Work well in a fast-paced environment and as part of a close-knit team
Bring a passion for eco-conscious living and experiences
Enjoy the satisfaction of problem-solving and going the extra mile
Have hospitality or customer service experience-or the drive to learn
Why Join Hotel Citrine?
Be part of a hotel that blends vibrant style with meaningful sustainability
Work in a thoughtfully designed space with 150 rooms and suites, an outdoor pool, fitness center, and the acclaimed Wild Onion Bistro & Bar
Create experiences that align with guests' values and your own
Grow with Coury Hospitality-a team that values innovation, intention, and excellence
Let's Redefine Hospitality Together
If you're passionate about service, sustainability, and bright guest experiences, this is your moment. Join Hotel Citrine and help guests feel good about where they stay-and how they're treated.
Here's the Core of Coury Hospitality:
We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS.
What else do YOU need to know…
This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.
$31k-39k yearly est. 15d ago
Host/Front Desk -Country Club
Country Club 4.2
Costa Mesa, CA jobs
Benefits:
Employee discounts
Host The Country Club is looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. As a Host, you must be friendly, outgoing and possess good communication skills.
Responsibilities:
Greet guests and seat them at tables or in waiting areas
Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating
Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
May operate POS system for takeout orders, to accept payments for food and beverages
Qualifications:
Must be 21 or over with previous restaurant hosting experience preferred
Friendly and customer-focused personality
Must have Responsible Beverage Service (RBS) compliance through Alcohol Beverage Control (ABC)
Must have California Food Handler's permit
Ability to effectively communicate and articulate on the telephone, provide clear greetings and farewells to guests, as well as being able to understand requests for assistance; inform guests' needs to Servers, Bussers, Managers, etc.
Ability to clearly communicate guests' needs to Servers, Bussers, Managers, etc.
Complete our short application today! Compensation: $16.90 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Country Club has been a haven for conversation and libations since the early 1950's providing a classic ambiance and charm reminiscent of a time-honored social club. For guests 21 or over exclusively, the chef-driven menu of classic American cuisine is complimented by a full bar of premium spirits, signature cocktails, craft beer, and a curated wine list. Enjoy a drink at the stately marble bar, dine at one of our comfy booths or on our semi-private patio lounge spaces, then follow through with after dinner dancing complete with live entertainment and VIP table service.
To learn more, visit us at **********************
$16.9 hourly Auto-Apply 60d+ ago
Fine Dining Host
Brigantine Seafood Restaurants 4.3
San Diego, CA jobs
Requirements
Requirements:
Minimum 2 years' experience hosting in an upscale establishment.
OpenTable experience a plus!
A desire to help out where needed and work as part of a team.
Passion for providing extraordinary service.
Must be upbeat, outgoing, and positive.
Must be able to assist guests and possess great guest relations skills.
Ability to work positively in a fast-paced environment.
Ability to stand/walk and stay focused and alert for extended periods of time.
Excellent communication skills (via phone and in-person).
Strong organizational skills with the ability to monitor the entire dining and bar area.
Flexibility to work a variety of shifts.
Must be able to reach, bend, stoop, and wipe for extended periods of time.
Must be able to carry trays or supplies (up to 25 lbs.)
Food Handler Certification.
$39k-48k yearly est. 60d+ ago
HOST/ESS - FINE DINING RESTAURANT
Fisher Island Club 4.0
Fisher Island, FL jobs
Are you a hospitality professional with experience in F&B and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Host/ess .
This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!
ABOUT FISHER ISLAND CLUB HOTEL & RESORT
Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.
It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities.
Position: Host/Hostess Reports to: Restaurant Manager
Department: Food & Beverage FLSA: Non-Exempt
Job Summary: Updated: 2019
A Host/Hostess presents a positive first impression of the Club's friendliness, excellent service and high standards.
A Host/Hostess must be able to carry natural conversation with Guests without sounding scripted or intrusive.
Primary Responsibilities:
* Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
* Use visual cues to seat Guests in either the bar or dining area depending on their preference
* Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
* Answer incoming calls to the restaurant and provide appropriate service
* Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
* Tend to special Guest needs and requests
* Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
* Protect the Club and patrons by adhering to sanitation, safety and alcohol control policies
* Help dining room staff by setting and clearing tables; replenishing water; serving beverages as needed
* Contribute to team effort by accomplishing related results as needed
* Schedule dining reservations and arrange parties or special services for diners
* Address/take action on complaints and or issues raised by patrons
* Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons
* Inspects hostess stand and restaurant entrance to maintain/neatness and cleanliness
* Requisition menus and office supplies for wait staff.
* Monitor music level and ensure all lights and fans are operating properly.
* Ensure cleanliness of menus and all side-work is completed prior to opening
* Answer the phone within 3rd ring with a courteous/enthusiastic/efficient greeting according to Club standards
* Follow company Safety standards and follow safe working practices
* Complete all tasks as assigned
Education / Skills / Work Experience Required:
* High school diploma or equivalent preferred
* 6 months experience in a full-service restaurant preferred
* Ability to provide exceptional customer service in a fast-paced environment.
* Positive attitude and ability work well under pressure with all restaurant staff
* High-quality work while unsupervised
* Ability to follow instructions and ask questions for clarification if needed
* Must be able to read menus
* Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance
* Must be able to clearly communicate Guests' needs to Servers, Bussers, Managers, etc.
* Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests
* A desire to help where needed and work as part of a team
* Passion for providing extraordinary service
* Ability to thrive in a fast-paced environment
* Appetite for learning and career progression
* Flexibility to work a flexible shift including weekends/holidays
* Must be upbeat, outgoing and positive
* Must be able to assist Guests and possess great Guest relations skills
* Ability to work positively in a fast-paced environment
* Ability to stand/walk and stay focused and alert for extended periods of time
* Ability to work effectively within a team
* Ability to effectively communicate on the telephone in a warm/enthusiastic/efficient manner
Working Conditions Associated with this Position:
* Must be able to walk and stand during entire shift
* Must be able to reach, bend, stoop and wipe
* Must be able to articulate clear greetings and farewells to Guests
* Must be able to understand requests for assistance
* Must be able to carry trays or supplies (10-30 lbs.)
* Ability to work a flexible schedule including weekends and holidays
Outside environment, exposed to heat and subject to elements/inclement weather
Equal Employment Opportunity - Drug free workplace
$20k-28k yearly est. 21d ago
Dining Host
Punch Bowl Social 4.2
Minneapolis, MN jobs
Hosts - We want you at Punch Bowl Social!
Join the Punch Bowl Social crew today and be the envy of all your friends.
Hourly Rate $17.00 - $19.00 based on experience
Flexible working hours
Opportunity for growth and development
Team member discounts on food, beverage and activities!
Our hosts are the first and last person our guests interact with and have one of the largest impacts on creating memorable guests experiences. The good news is that your training will teach you everything you need to know to succeed on the job.
But there are a few skills you should have from the get-go:
You value guest experiences and take pride in everything you do
You've got attitude (the right kind, of course)
Communication is key - you should be comfortable talking with strangers
You understand that work is easier - and more fun - with teamwork
Experience working in a high-volume restaurant/bar is ideal
What you'll be doing:
Taking reservations for guests
Opening the door for every guest, greeting and seating guests
Maintaining the reservation book throughout the shift
Be the proud host of a memorable experience and guide guests on how to enjoy Punch Bowl Social
Working alongside a team to provide a high level of hospitality
Know the Punch Bowl Social brand so you can answer guest questions regarding food/beverage or other inquiries
Cleaning and sanitizing lobby area and front doors every 30 minutes
Answering phones, and taking any take-out orders received
Follow us @punchbowlsocial or check us out at punchbowlsocial.com
This job is hiring on an ongoing basis.
#LP
We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.
Salary Description $17.00 - $19.00 per hour
$17-19 hourly 12d ago
Dining Host
Punch Bowl Social 4.2
Rancho Cucamonga, CA jobs
Hosts - We want you at Punch Bowl Social!
Join the Punch Bowl Social crew today and be the envy of all your friends.
Hourly Rate $16.90 -$18.00 based on experience.
Flexible working hours
Opportunity for growth and development
Team member discounts on food, beverage and activities!
Our hosts are the first and last person our guests interact with and have one of the largest impacts on creating memorable guests experiences. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You value guest experiences and take pride in everything you do
You've got attitude (the right kind, of course)
Communication is key - you should be comfortable talking with strangers
You understand that work is easier - and more fun - with teamwork
Experience working in a high-volume restaurant/bar is ideal
What you'll be doing:
Taking reservations for guests
Opening the door for every guest, greeting and seating guests
Maintaining the reservation book throughout the shift
Be the proud host of a memorable experience and guide guests on how to enjoy Punch Bowl Social
Working alongside a team to provide a high level of hospitality
Know the Punch Bowl Social brand so you can answer guest questions regarding food/beverage or other inquiries
Cleaning and sanitizing lobby area and front doors every 30 minutes
Answering phones, and taking any take-out orders receive
Paid Sick Leave is limited to 40 hours (5 days) for the year and maximum is 80 hours (10 days).
Follow us @punchbowlsocial or check us out at punchbowlsocial.com
This job is hiring on an ongoing basis.
#HP
We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.
***********************************************************************************************************************
$16.9-18 hourly 10d ago
Dining Host
Punch Bowl Social 4.2
Portland, OR jobs
Hosts - We want you at Punch Bowl Social!
Join the Punch Bowl Social crew today and be the envy of all your friends.
Competitive hourly rate based on experience
Flexible working hours
Opportunity for growth and development
Team member discounts on food, beverage and activities!
Our hosts are the first and last person our guests interact with and have one of the largest impacts on creating memorable guests experiences. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You value guest experiences and take pride in everything you do
You've got attitude (the right kind, of course)
Communication is key - you should be comfortable talking with strangers
You understand that work is easier - and more fun - with teamwork
Experience working in a high-volume restaurant/bar is ideal
What you'll be doing:
Taking reservations for guests
Opening the door for every guest, greeting and seating guests
Maintaining the reservation book throughout the shift
Be the proud host of a memorable experience and guide guests on how to enjoy Punch Bowl Social
Working alongside a team to provide a high level of hospitality
Know the Punch Bowl Social brand so you can answer guest questions regarding food/beverage or other inquiries
Cleaning and sanitizing lobby area and front doors every 30 minutes
Answering phones, and taking any take-out orders received
Follow us @punchbowlsocial or check us out at punchbowlsocial.com
This job is hiring on an ongoing basis.
#HP
We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.
$26k-34k yearly est. 11d ago
Dining Host
Punch Bowl Social 4.2
Chicago, IL jobs
Hosts - We want you at Punch Bowl Social!
Join the Punch Bowl Social crew today and be the envy of all your friends.
Hourly Rate $17
Flexible working hours
Opportunity for growth and development
Team member discounts on food, beverage and activities!
Our hosts are the first and last person our guests interact with and have one of the largest impacts on creating memorable guests experiences. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You value guest experiences and take pride in everything you do
You've got attitude (the right kind, of course)
Communication is key - you should be comfortable talking with strangers
You understand that work is easier - and more fun - with teamwork
Experience working in a high-volume restaurant/bar is ideal
What you'll be doing:
Taking reservations for guests
Opening the door for every guest, greeting and seating guests
Maintaining the reservation book throughout the shift
Be the proud host of a memorable experience and guide guests on how to enjoy Punch Bowl Social
Working alongside a team to provide a high level of hospitality
Know the Punch Bowl Social brand so you can answer guest questions regarding food/beverage or other inquiries
Cleaning and sanitizing lobby area and front doors every 30 minutes
Answering phones, and taking any take-out orders received
Follow us @punchbowlsocial or check us out at punchbowlsocial.com
This job is hiring on an ongoing basis.
We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.
$17 hourly 16d ago
HOST/ESS - FINE DINING RESTAURANT
Fisher Island Club 4.0
Miami Beach, FL jobs
Job Description
Are you a hospitality professional with experience in F&B and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Host/ess .
This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!
ABOUT FISHER ISLAND CLUB HOTEL & RESORT
Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.
It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities.
Position: Host/Hostess Reports to: Restaurant Manager
Department: Food & Beverage FLSA: Non-Exempt
Job Summary: Updated: 2019
A Host/Hostess presents a positive first impression of the Club's friendliness, excellent service and high standards.
A Host/Hostess must be able to carry natural conversation with Guests without sounding scripted or intrusive.
Primary Responsibilities:
Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
Use visual cues to seat Guests in either the bar or dining area depending on their preference
Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
Answer incoming calls to the restaurant and provide appropriate service
Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
Tend to special Guest needs and requests
Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
Protect the Club and patrons by adhering to sanitation, safety and alcohol control policies
Help dining room staff by setting and clearing tables; replenishing water; serving beverages as needed
Contribute to team effort by accomplishing related results as needed
Schedule dining reservations and arrange parties or special services for diners
Address/take action on complaints and or issues raised by patrons
Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons
Inspects hostess stand and restaurant entrance to maintain/neatness and cleanliness
Requisition menus and office supplies for wait staff.
Monitor music level and ensure all lights and fans are operating properly.
Ensure cleanliness of menus and all side-work is completed prior to opening
Answer the phone within 3rd ring with a courteous/enthusiastic/efficient greeting according to Club standards
Follow company Safety standards and follow safe working practices
Complete all tasks as assigned
Education / Skills / Work Experience Required:
High school diploma or equivalent preferred
6 months experience in a full-service restaurant preferred
Ability to provide exceptional customer service in a fast-paced environment.
Positive attitude and ability work well under pressure with all restaurant staff
High-quality work while unsupervised
Ability to follow instructions and ask questions for clarification if needed
Must be able to read menus
Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance
Must be able to clearly communicate Guests' needs to Servers, Bussers, Managers, etc.
Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests
A desire to help where needed and work as part of a team
Passion for providing extraordinary service
Ability to thrive in a fast-paced environment
Appetite for learning and career progression
Flexibility to work a flexible shift including weekends/holidays
Must be upbeat, outgoing and positive
Must be able to assist Guests and possess great Guest relations skills
Ability to work positively in a fast-paced environment
Ability to stand/walk and stay focused and alert for extended periods of time
Ability to work effectively within a team
Ability to effectively communicate on the telephone in a warm/enthusiastic/efficient manner
Working Conditions Associated with this Position:
Must be able to walk and stand during entire shift
Must be able to reach, bend, stoop and wipe
Must be able to articulate clear greetings and farewells to Guests
Must be able to understand requests for assistance
Must be able to carry trays or supplies (10-30 lbs.)
Ability to work a flexible schedule including weekends and holidays
Outside environment, exposed to heat and subject to elements/inclement weather
Equal Employment Opportunity - Drug free workplace
$20k-28k yearly est. 21d ago
Front Desk Receptionist
Frida Southwest 3.3
Oklahoma City, OK jobs
FRIDA Southwest is hiring a friendly, professional FrontDesk Receptionist to join our fast-paced, team-oriented environment. Were looking for a dependable individual who takes pride in providing excellent customer service and creating a welcoming first impression for guests.
Responsibilities
Greet and welcome guests in a courteous and professional manner
Answer phone calls, schedule appointments, and direct inquiries appropriately
Maintain the frontdesk area to ensure a clean and organized workspace
Assist with basic administrative tasks, including data entry and filing
Communicate effectively with staff to support daily operations
Handle guest questions or concerns with professionalism and care
Perks
Verified pay
Full-time, stable hours
Professional and supportive team environment
Opportunity for growth
Requirements
Legally authorized to work in the United States
20 years or older
Strong communication and interpersonal skills
Ability to multitask and work efficiently in a fast-paced environment
Ability to remain on your feet and assist guests as needed
Required qualifications:
Legally authorized to work in the United States
20 years or older
$24k-30k yearly est. 2d ago
Dining Host
Punch Bowl Social 4.2
Austin, TX jobs
Hosts - We want you at Punch Bowl Social!
Join the Punch Bowl Social crew today and be the envy of all your friends.
Competitive hourly rate based on experience
Flexible working hours
Opportunity for growth and development
Team member discounts on food, beverage and activities!
Our hosts are the first and last person our guests interact with and have one of the largest impacts on creating memorable guests experiences. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You value guest experiences and take pride in everything you do
You've got attitude (the right kind, of course)
Communication is key - you should be comfortable talking with strangers
You understand that work is easier - and more fun - with teamwork
Experience working in a high-volume restaurant/bar is ideal
What you'll be doing:
Taking reservations for guests
Opening the door for every guest, greeting and seating guests
Maintaining the reservation book throughout the shift
Be the proud host of a memorable experience and guide guests on how to enjoy Punch Bowl Social
Working alongside a team to provide a high level of hospitality
Know the Punch Bowl Social brand so you can answer guest questions regarding food/beverage or other inquiries
Cleaning and sanitizing lobby area and front doors every 30 minutes
Answering phones, and taking any take-out orders received
Follow us @punchbowlsocial or check us out at punchbowlsocial.com
#HP
This job is hiring on an ongoing basis.
We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.
$21k-29k yearly est. 19d ago
Dining Host
Punch Bowl Social 4.2
Austin, TX jobs
Hosts - We want you at Punch Bowl Social!
Join the Punch Bowl Social crew today and be the envy of all your friends.
Competitive hourly rate based on experience
Flexible working hours
Opportunity for growth and development
Team member discounts on food, beverage and activities!
Our hosts are the first and last person our guests interact with and have one of the largest impacts on creating memorable guests experiences. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You value guest experiences and take pride in everything you do
You've got attitude (the right kind, of course)
Communication is key - you should be comfortable talking with strangers
You understand that work is easier - and more fun - with teamwork
Experience working in a high-volume restaurant/bar is ideal
What you'll be doing:
Taking reservations for guests
Opening the door for every guest, greeting and seating guests
Maintaining the reservation book throughout the shift
Be the proud host of a memorable experience and guide guests on how to enjoy Punch Bowl Social
Working alongside a team to provide a high level of hospitality
Know the Punch Bowl Social brand so you can answer guest questions regarding food/beverage or other inquiries
Cleaning and sanitizing lobby area and front doors every 30 minutes
Answering phones, and taking any take-out orders received
Follow us @punchbowlsocial or check us out at punchbowlsocial.com
This job is hiring on an ongoing basis.
We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.
$21k-29k yearly est. 17d ago
Dining Host
Punch Bowl Social 4.2
Atlanta, GA jobs
Hosts - We want you at Punch Bowl Social!
Join the Punch Bowl Social crew today and be the envy of all your friends.
Competitive hourly rate based on experience
Flexible working hours
Opportunity for growth and development
Team member discounts on food, beverage and activities!
Our hosts are the first and last person our guests interact with and have one of the largest impacts on creating memorable guests experiences. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You value guest experiences and take pride in everything you do
You've got attitude (the right kind, of course)
Communication is key - you should be comfortable talking with strangers
You understand that work is easier - and more fun - with teamwork
Experience working in a high-volume restaurant/bar is ideal
What you'll be doing:
Taking reservations for guests
Opening the door for every guest, greeting and seating guests
Maintaining the reservation book throughout the shift
Be the proud host of a memorable experience and guide guests on how to enjoy Punch Bowl Social
Working alongside a team to provide a high level of hospitality
Know the Punch Bowl Social brand so you can answer guest questions regarding food/beverage or other inquiries
Cleaning and sanitizing lobby area and front doors every 30 minutes
Answering phones, and taking any take-out orders received
Follow us @punchbowlsocial or check us out at punchbowlsocial.com
This job is hiring on an ongoing basis
#LP
We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.
$21k-29k yearly est. 8d ago
Dining Host
Punch Bowl Social 4.2
Dallas, TX jobs
Hosts - We want you at Punch Bowl Social!
Join the Punch Bowl Social crew today and be the envy of all your friends.
Competitive hourly rate based on experience
Flexible working hours
Opportunity for growth and development
Team member discounts on food, beverage and activities!
Our hosts are the first and last person our guests interact with and have one of the largest impacts on creating memorable guests experiences. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You value guest experiences and take pride in everything you do
You've got attitude (the right kind, of course)
Communication is key - you should be comfortable talking with strangers
You understand that work is easier - and more fun - with teamwork
Experience working in a high-volume restaurant/bar is ideal
What you'll be doing:
Taking reservations for guests
Opening the door for every guest, greeting and seating guests
Maintaining the reservation book throughout the shift
Be the proud host of a memorable experience and guide guests on how to enjoy Punch Bowl Social
Working alongside a team to provide a high level of hospitality
Know the Punch Bowl Social brand so you can answer guest questions regarding food/beverage or other inquiries
Cleaning and sanitizing lobby area and front doors every 30 minutes
Answering phones, and taking any take-out orders received
Follow us @punchbowlsocial or check us out at punchbowlsocial.com
This job is hiring on an ongoing basis.
We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.
$21k-28k yearly est. 17d ago
Dining Host
Punch Bowl Social 4.2
Arlington, VA jobs
Hosts - Come Hang with Us at Punch Bowl Social!
Looking for a job that's actually fun? One where you meet cool people, work with your friends, and never have a boring shift? Say hello to Punch Bowl Social.
As a Host, you're the vibe-setter-the first face guests see and the last one they remember. No pressure (okay, a little), but don't worry-we'll train you on everything you need to know.
Why You'll Love It Here
Competitive hourly pay (based on experience)
Flexible schedules that fit your life
Growth opportunities (yes, you can move up!)
Team discounts on food, drinks & games
A high-energy, social, team-first environment
You'll Be a Great Fit If You:
Love making people feel welcome
Bring good vibes and positive energy to every shift
Are comfortable chatting it up with strangers
Work best when you're part of a team
Can handle a fast-paced environment
(Restaurant or bar experience is a plus, but not required!)
What You'll Be Doing
Greeting guests and setting the tone from the moment they walk in
Managing reservations and keeping things running smoothly
Seating guests and showing them how to get the most out of Punch Bowl Social
Answering phones and taking take-out orders
Keeping the lobby clean, safe, and guest-ready
Teaming up with coworkers to deliver next-level hospitality
****Must be 18 years or older***
This position is hiring on an ongoing basis.
#LP
Follow us on Instagram @punchbowlsocial Check us out at punchbowlsocial.com
We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.
$20k-27k yearly est. 19d ago
Bar & Lounge-Hourly
Boca Woods Country Club Association 4.0
Boca Raton, FL jobs
The Bartender provides bar service to Club members and guests by ensuring an exceptional experience. They will be able to create classic and innovative drinks exceeding customers' needs and expectations. Maintains general standards of stocking glassware, liquor, beer, wine, and miscellaneous bar supplies. The Bartender must have the training and experience necessary to understand and participate in the workings of a bar operation. Prepares and serves alcoholic and non-alcoholic beverages.
Responsibilities:
Greet members and guests by name whenever possible and be attentive to their needs.
Exhibits and maintains a professional and upbeat demeanor to reflect a positive and welcoming image of Boca Woods Country Club.
Inventory processes including requisitions, receiving, moving and stocking product in accordance with First In, First Out (FIFO)
Inspects bar prior to opening to ensure that adequate supplies are available.
Maintains proper inventory levels of bar stock and requisitions liquor, beer, wine, mixers, and other supplies, including glassware, ice, and bar snacks.
Properly open and pour wine at the table.
Restock and clean as instructed, including side work for opening and closing of the restaurant.
Stocks appropriate glassware for all shifts and notifies Lead Bartender of any shortages.
Keeps glassware polished and clean.
Prepares garnishes, mixes and pre-mixed drinks.
Must have knowledge of common mixed drinks, recipes, liquors and wines.
Measures drinks according to club's policy.
Flexibility to work in all areas of Food and Beverage where needed. Ability to bartend all fine dining and special events.
Mixes, prepares and serves drinks to members and guests and mixes and prepares drinks ordered by food servers and beverage servers according to the recipes approved by Boca Woods Country Club.
Rings up checks for drinks served and presents accurate receipts to members and guests.
Maintains and cleans bar area, counter tops and equipment. Maintains bar sanitation procedures.
Reports member and guest complaints to a manager as soon as they occur.
Carefully follows all laws and club policies and procedures regarding alcoholic beverage service and informs manager if continued service to a member or guest is in question.
Serves drinks to members and guests seated at lounge tables in the absence of a server.
Continually practices beverage and revenue control procedures.
Communicates with members, coworkers, vendors, and guests in a professional and courteous manner. Thanks members and guests; invites them to return.
Operates, maintains and cleans the Cappuccino and Espresso machine.
Keep bar lounge neat and always organized including tables, barstools and chairs.
Daily, verifies that juices and bar trays are fresh.
Maintains full knowledge of menus and pertinent information such as daily specials.
Keep silverware roll-ups at the bar in case a member/guest wishes to dine at bar.
Maintains records of liquors, beers and wine to ensure stock in maintained at all times.
Maintains daily inventory and records indication drinks in the greatest demand.
Performs bar opening and closing duties including side work to ensure operational efficiency.
Attends staff meetings including pre-shift meetings as required.
Reports to work as scheduled, in uniform and ready to work.
Performs other appropriate duties assigned by the Lead Bartender, F&B Manager, & F&B Director.
Requirements:
High School diploma or equivalent.
Must be 18 years of age or older.
Must be ServSafe and TIPS Certified.
Excellent communication skills.
Professional appearance and demeanor.
Able to work and make decisions independently.
Must be able to work flexible shifts and schedules, including weekends and some holidays.
Able to work in a fast-paced environment while maintaining a calm, professional and positive demeanor.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, use hands to handle or feel objects, tools, or controls, talk or hear, taste or smell. The employee is frequently required to walk. The employee is occasionally required to reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.
The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles and is frequently exposed to extreme cold and extreme heat.
The noise level in the work environment is usually loud.
Compensation:
Salary is commensurate with experience.
This is a full-time position eligible for full benefit package such as:
Medical Insurance
Dental Insurance
Vision Insurance
Company Paid Life Insurance
Supplemental Life Insurance
401(k) Retirement Savings Plan with Company Match
Vacation Time
Paid Sick/Personal Time Off
Holiday Pay
Boca Woods Country Club believes in a culture where the following and practiced and lived by daily.
Creates a feeling of overall Hospitality, Warmth and Energy through interactions with Members and Staff.
Responsible for genuine hospitality to all Members and guests, that compliments the service-centric culture of the Club.
Maintains high visibility, regularly communicating and interfacing with Members, both in person and through structured written communications.
Is a “Steward of the Brand,” ensuring the intention of the Mission, Vision and Guiding Principles for the Club is understood through actions, practices, processes and through discussions.
Focused on continued development of a culture in which all staff are committed creating “wow” moments for Members and guests.
Works closely with Club partnerships and approved consultants to ensure successful recruitment, retention and performance of the team members who represent the Organization.
Greets guests and maintains a visible and approachable presence throughout the operation.
Responds to Member/guest complaints and promptly addresses their concerns.
Attends regular team meetings for reports, developing alignment across all areas of responsibility.
As a “Team Player” of Boca Woods Country Club, team members must be flexible and is required to perform any job, in whatever capacity, as requested by the General Manager that may be necessary for the smooth operation of Boca Woods Country Club.