This position is responsible for upholding the cleanliness standards of Six Flags, delivering a superior guest experience, and enforcing all park policies and procedures.
What's In It For You
Get Paid Daily!
Free tickets for your family & friends!
Promotion opportunities!
Diverse working environment
Scholarship opportunities!
Exclusive employee parties, events, giveaways, discounts, and more!
Free access to Atlanta area attractions and other regional theme parks!
Job and Career Building Skills
Flexible scheduling
Responsibilities:
Removing trash, cigarette butts, debris, and graffiti, both behind the scenes and in Guest's view in order to maintain a clean and safe work environment.
Sweeping Park streets, walkways, and attraction areas with broom and dustpan while continuously walking your assigned section.
Hosing down back areas and patios when necessary.
Wiping down all trash receptacles, tabletops and counters in assigned section.
Giving guest directions if needed and answering any question.
Removing and replacing new partially filled liners inside trash receptacles.
Transporting trash from the trashcans to the park compactor areas and separating materials as necessary to adhere with park recycling rules.
Preparing restrooms for park opening each day.
Cleaning up bio spills using appropriate materials.
Enforcing all Six Flags policies.
Assisting in other areas of the Park Services department.
Performing other incidental and related duties as required and assigned.
Pay Rate: $8.00-$9.50/hr.
Qualifications:
Must be at least 18 years of age
Be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
Ability to complete tasks with little supervision and work independently
Can handle multiple tasks at once with efficient use of time
Standing and walking for an extended amount of time.
May be required to lift up 50 lbs.
$8-9.5 hourly Auto-Apply 1d ago
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Guest Services Team Member - $15.25/HR
Six Flags Great America & Hurricane Harbor 4.1
Gurnee, IL jobs
Overview:As a GuestServices Team Member, your job is to monitor and control Guest entry, exit and re-entry into the park, with special emphasis on guest interaction. The GuestServices Team Member will also perform sales, processing, and production of tickets, passes, and memberships.
Responsibilities:Essential Duties and Responsibilities:
Greet the Guests and assist the Guest with any questions and or/directional assistance while hosting in a friendly and courteous manner.
Conduct all business with a professional, courteous, and friendly attitude toward both Guests and fellow Team Members.
Utilize the various park information resources to stay updated on the daily activities and operational information needed to assist our Guests.
Check to ensure the number of tickets, passes, and memberships presented meets the amount of Guests entering the Park.
Scan all Guests' tickets, passes, and memberships to ensure that they are valid.
Accurately operate a computer system to create a pass or membership using register or online media.
Accurately administer Guest re-entry.
Maintain control of the park exit and do not allow unauthorized entry.
Use a Point of Sale device to perform transactions (credit/debit card and mobile) and provide media to the Guests.
Proactively suggest available options such as passes, memberships, and other passes to Guests as they make their purchase decision.
Assist THE FLASH PASS operation by scanning in Guests and admitting them in a ride line if they have the proper reservation.
Willing and able to work the various positions with in the GuestServices and THE FLASH PASS Departments.
Attend required H.R. Discovery, GuestServices Department Training, and unit specific training.
Adhere to all park and department policies.
Assist with other GuestServices Department functions as directed by leadership.
Maintain cleanliness standards in all GuestServices locations and throughout the park.
Qualifications:Skills and Qualifications:
Minimum Age: 15
Prior computer usage preferred; but not required.
Able to work 20-40 hours per week, varied shifts, including days, nights and weekends.
Capable of holding a handheld scanner (Approximate weight is 2.5 pounds), with both hands, for a minimum of 6 continuous hours.
Must be able to walk up to 2 miles per day over various surfaces.
Good verbal and communication skills with the ability to fluently speak, write, and comprehend English.
Capable of standing at a fixed position for a minimum of 6 continuous hours in adverse weather conditions.
Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
Must have strong teamwork skills and the ability to work with others
$22k-28k yearly est. Auto-Apply 1d ago
Guest Service Representative
Six Flags Great Adventure 4.1
Jackson, NJ jobs
Assist Guests with questions, comments, concerns they may have about their experience while visiting Six Flags. Resolve ticket, season pass, Flash Pass or membership issues for the Guest.
Responsibilities:
Handle various ticket transactions including but not limited to, advanced sales, group sales, complimentary tickets, season passes, promotional tickets, and ticket problem resolution.
Handle all Guest concerns including but not limited to, park information, compliments, and complaints received via phone, email, or in person.
Utilize multiple strategies in order to obtain the result and provide the best Guest Recovery to the guest.
Able to work with computer programs for various Six Flags programs and applications. Must be able to multi-task between multiple programs in order to resolve the task at hand.
Answer guest questions and give proper guidance when necessary.
Offer appropriate compensation based on the guest's concern.
Promote the park with the utmost enthusiasm and pride while interacting with Guests.
Ensure Guest Safety and Satisfaction in their stay at Six Flags while setting high standards of performance for all areas.
Ensure that imagine, cleanliness, and courtesy standard requirements are met.
Develop a positive relationship with all in-park departments.
Qualifications:
Must be at least 16 years old.
Must have an outgoing personality with a willingness to approach and actively engage guests.
Must possess knowledge of computers and adapt to changes within computer software applications.
Must possess an organized approach to work with the ability to multi-task.
Must have the ability to communicate effectively in the English language, including the ability to read, speak, and understand the English language. Bi-lingual is helpful but not required.
Must be able to work a flexible schedule, possibly working long hours, including nights, weekends and holidays.
Must be able to work efficiently in a fast-paced and ever-changing environment.
Must be able to quickly adapt to and enforce changing policies and procedures.
Must be willing to assist in other aspects of the department when requested.
Must be comfortable assisting and issuing attraction access passes to guests with disabilities.
$23k-31k yearly est. Auto-Apply 1d ago
Food Service Team Member
Six Flags Over Texas 4.1
Arlington, TX jobs
This position is a Part-Time position, working up to 29 hours a week with a payrate of up to $13/hour.
Responsibilities:
What You Will Be Doing
Provide exceptional guestservice while surrounded by roller coasters
Greet and ask guests about their favorite ride as they walk up to your location
Take guests' orders, offering suggestions and upsells about the most delicious menu items
Feed hungry guests promptly and satisfy growling stomachs with fresh, made-to-order foods
Operate Point of Sale (POS) cash registers, receiving money and returning proper change
Prepare everything from double bacon cheeseburgers to ice cold soft drinks to delectable funnel cake sundaes and more.
Fill condiment dispensers, wipe down tables, wash dishes, and keep all areas clean and safe for guests
Qualifications:
What You Will Need
Must be 15 years or older
Basic computer literacy
In foods you must be able to stand, walk, stoop, bend, and reach throughout your shift
Excellent verbal communication skills
Able to work a flexible schedule, including weekends and holidays
$13 hourly Auto-Apply 1d ago
Park Services Team Member - $15.50/HR
Six Flags Great America & Hurricane Harbor 4.1
Gurnee, IL jobs
Work to keep the Park clean for all the guests. From sweeping to wiping down the tables, you will be responsible for assisting in maintaining ans upholding the Park's Cleanliness Standards.
Responsibilities:Essential Duties and Responsibilities:
Greet Guests in a friendly, outgoing manner and providing them with clear, accurate directions and answers to questions.
Following all guidelines and checklists applicable to Park
Following all Park policies regarding performance and attendance.
Maintaining all aspects of restaurant seating/patio area cleanliness by wiping down all tables and chairs; returning food trays to the kitchen as necessary; lining all trash cans with bags, emptying when full, wiping and re-bagging trash cans, and mopping floors.
Maintaining all aspects of midway cleanliness by continuously carrying a pan and broom to sweep leaves, trash and debris; lining all trash cans with bags, emptying when full, wiping down and re-bagging trash cans; filling a utility cart and moving it to backstage areas when changing multiple trash cans at once; pushing standing water on midways using a squeegee; wiping down benches as necessary; picking up (by hand) any trash that cannot be swept up.
Monitoring trashcan and bench locations and moving to proper location when necessary.
Completing other tasks as assigned.
Qualifications:Skills and Qualifications:
Minimum Age: 15
Must have flexible availability including weekends, weeknights, and holidays
Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
Must have strong teamwork skills and the ability to work with others
Must be willing to actively approach Guests and provide assistance as necessary
Must be able to stand and walk for length of shift
Must be able to carry up to 25 lbs. over 25 feet over various surfaces
Must be able to work outdoors in various weather conditions
Must be able to work efficiently in a fast-paced environment
Requires continuous standing, bending, twisting, walking and lifting
$22k-28k yearly est. Auto-Apply 1d ago
Park Services Associate
Six Flags Fiesta Texas 4.1
San Antonio, TX jobs
Park Services Associate (Restrooms)
Job Type: Seasonal Pay Rate: $13/hr.
This is a seasonal position at Six Flags Fiesta Texas, in San Antonio, TX. This position offers a payrate of $13.00 per hour and also comes with perks such as: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, discount of merchandise for all employees, flexible scheduling and daily and weekly pay available.
Responsibilities:
As a Park Services Associates, you help the park facilities sparkle! You are constantly on the move, leaving your shine behind as you bounce from place to place. Every day is a fresh experience as you interact with our guests, team members and keep everything looking great. From sweeping the streets to refreshing active restrooms/facilities and greeting the guests, you'll be right in the center of the action and help keep everything in immaculate shape.
HOW YOU WILL DO IT:
Clean and sanitize active restrooms and other areas regularly throughout day
Restock restroom supplies such as toilet paper, soap, and paper towels
Monitor and report any maintenance issues or safety concerns
Provide exceptional customer service to park guests
Ensure compliance with health and safety regulations
Qualifications:
Must be 16 years or older
Friendly, outgoing personality interacting with large groups of people
Ability to work in an environment as fast-paced as our coasters, cleaning active restrooms and other areas
Demonstrate a strong work ethic and commitment to cleanliness
Must be able to read chemical labels and MSDS of cleaning substances
Enjoy cleaning and organizing
Strong attention to detail
Must be able to stand, walk, stoop, bend, lift, and reach throughout your shift
Excellent verbal communication skills
Be flexible and adaptable to change, as well as the ability and willingness to assist in other aspects of Park Services operations (including but not limited to the ability to be cross-trained and or learn other aspects as required)
OTHER NOTES:
May perform other duties beyond scope of above as necessary to support the park as a whole
Reports to Park Services Leadership
$13 hourly Auto-Apply 1d ago
Park Services Associate
Six Flags Great Adventure 4.1
Jackson, NJ jobs
Our Park Services team helps the park sparkle! You're constantly on the move, leaving your shine behind as you bounce from place to place. Every day is a fresh experience as you interact with our guests and keep everything looking great. From sweeping the streets to refreshing the restrooms and greeting the guests, you'll be right in the center of the action and help keep everything in immaculate shape and sanitary.
Responsibilities:
The cleaning and disinfecting of all areas that guests and associates come in contact with including (but not limited to) the following:
Trash can lids
Park benches
Patio table seats
Lockers
Hand rails
Restrooms
Door handles
Qualifications:
MUST BE AVAILABLE WEEKENDS
Must be 14 years and older (Subject to change at any time).
Must have good customer service skills.
Must be able to read and understand English.
Must be able to give directions.
Must be able to read chemical labels and Safety Data Sheets of cleaning substances.
Must be able to stand for long periods and walk the park on a continual basis.
Must be able to work in all weather conditions.
Must be able to lift up to 25 pounds.
Must be able to carry a backpack.
Must be able to wear PPE.
Must be able to manage multiple tasks and to execute quickly.
Must be able to work varied hours, including nights, weekends and holidays.
$25k-32k yearly est. Auto-Apply 1d ago
Cashier & Guest Service Representative at Metro Pointe
Boudin Bakery 4.0
Costa Mesa, CA jobs
The Cashier / GuestService Representative (GSR) is the primary point of contact for guests. We are looking for cashiers who enjoy working with the public and have a friendly, outgoing personality. The ideal candidate provides exceptional customer service and displays a positive attitude when interacting with customers and employees. Cashier experience is not necessary.
Cashier Responsibilities include:
Creating an excellent service experience for our customers
Representing the brand positively
Operate registers, scanners, scales and credit card/debit card terminals
Memorize product locations throughout the store and be able to direct customers or make suggestions
Handle exchanges and refunds in a quick, efficient manner
Providing prompt service and quality products
Maintaining a clean and comfortable environment
Upholding all operational standards.
We're looking for a Cashier with:
A strong commitment to excellent customer service and food quality
A knack for providing top-notch interactive service to our customers
Positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately
Previous experience in a restaurant/bakery (entry level employees also welcome)
Previous experience in a retail store or as a cashier
A desire to work in a supportive fun work environment
We offer a Cashier the following benefits:
Competitive salary: $16.90-$17.00/Hour
TIPS - All Boudin Team Members participate in the tip pool averaging an additional $2 - $4+ per hour!
Generous meal discounts
Employee growth opportunities
Flexible schedules
A daily loaf of bread
About Boudin Bakeries
In 1849, Isidore Boudin combined his skill of French bread baking with fermented wild yeast nurtured by the fog-cooled air. This magical combination created The Original San Francisco SourdoughTM -- Boudin. The bread with its dark golden crust, soft, chewy center, and distinctive flavor soon became a local favorite. We are San Francisco's oldest continuously operating business. Much has changed since our boomtown beginnings, but one thing hasn't: our commitment to honor and preserve the art and science of The Original San Francisco SourdoughTM
Joining our team
As the oldest continuously operating business in San Francisco we have learned that when we break bread together, fresh every day, good things happen. We offer a variety of ways to join a team of hard working, spirited people who take pride every day in building the next 150 years of history for Boudin -- all while having fun!
$16.9-17 hourly 1d ago
Restaurant Team Member
Baskin-Robbins 4.0
West Palm Beach, FL jobs
Restaurant Team Member
Reports To: Restaurant Manager
A Dunkin' Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin' Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.
Responsibilities Include:
Follow Brand standards, recipes and systems
Follow food safety standards
Prepare food and beverages
Assemble and package orders and serve to guests
Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
Maintain a clean and organized workstation
Clean equipment and guest areas
Stocking items such as cups, lids, etc at workstation
Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
Follow speed of service standards
Serve and communicate with guests
Maintain a guest focused culture in the restaurant
Communicate effectively with managers and coworkers
Organize and maintain stock room and refrigerated areas
Education/Experience:
* None
Key Competencies
Works well with others in a fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and adapt to change
Guest focused
Physical Demands/Working Conditions:
Standing on feet
Repetitive motion including bending, stooping and reaching
Lifting objects including boxes, ice and product up to 20lbs (if applicable)
Working in a small space
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Restaurant Team Member
$19k-24k yearly est. 2d ago
Member Service Agent
Spring Place 3.2
New York, NY jobs
Spring Place is a private membership club and co-working space, connecting work, leisure, and culture for its community of global influencers, creative entrepreneurs, and industry leaders.
Role and Responsibilities
Greet members and guests warmly, checking them in and making them feel welcome
Assist members with requests, problems, concerns, complaints and/or incidents/accidents brought to the Member Services desk in an attentive, courteous, respectful, helpful and efficient manner and/or escalates to management
Manage Member Services mailbox: respond to member questions and/or concerns where applicable and/or redirecting emails; manage phone calls from guests, post mail and packages for members and staff, etc.
Ensure that member spaces and lobby areas are orderly and welcoming
Positive influence for productivity and assisting fellow teammates with incoming inquiries by providing solutions and resources to support their overall success
Maintenance of Spring Place member database (NEXUDUS profiles)
Properly maintains the daily log, by tracking completed tasks, issued keys, issued lockers and reviewing the communications log on a routine basis
Accommodates member and guest's needs by scheduling, confirming and changing reservations for conference accurately and timely; enforces cancellation policies and follows up on collections.
Ensures that all conference rooms are kept in accordance with standard operating procedures and health and safety guidelines.
Provides current and detailed information about all services and products offered by Spring Place; maximizes revenue by promoting services, solicits member and guests feedback.
Assist with various projects and related duties as assigned
Qualifications/ Skills
2+ years' relative experience in customer service
A passionate team player with excellent drive, confidence and interpersonal skills.
Experience with dealing with celebrities and high-profile events is useful.
Ability to work effectively under time constraints and deadlines
Enthusiastic, highly motivated and a proactive team player
Ability to multitask, prioritize and manage time efficiently
Excellent verbal and written communication skills
Must be able to work in a fast-paced environment
Flexible schedule including morning, afternoon, evening, weekends and holidays (if needed)
Reliable, representative, positive and enthusiastic
Please note this job description is intended to convey information essential to understanding the scope of the job and the general nature, level, and expectation of the work to be performed. It is not designed to cover a complete list of qualifications, skills, efforts, duties, responsibilities, or activities associated with this position, as they may change at any time, with or without notice.
$28k-35k yearly est. 2d ago
Director of Guest Services
Kalahari Resorts & Conventions 4.2
Bowling Green, VA jobs
Join the Kalahari Experience
At Kalahari Resorts & Conventions, our Promise is simple: Lead with Love. We care deeply for our guests, associates, and communities-treating people like family and creating spaces where everyone feels valued.
Now Hiring: Director of GuestServices
In this role, you'll directly supervise the front office, bell staff and concierge teams as well as work in partnership with the Front Office Manager(s), Director of Rooms and the Guest Experience team to achieve our desired results. You'll potentially serve as the Property Manager on duty when needed, and oversee all property operations, ensuring that the highest levels of hospitality and service are provided. As a leader, you'll bring our Promise to life-supporting associates, inspiring teamwork, and delivering unforgettable guest experiences.
Onboarding for this role will likely begin in Quarter 2 or Quarter 3.
What You'll Do:
Oversee daily guestservices operations, ensuring exceptional service delivery and a seamless experience across all touchpoints.
Lead, coach, and develop guestservices teams to create a positive, high-performing work environment.
Design and implement service standards, policies, and procedures to consistently exceed guest expectations.
Manage budgets, staffing, and resources to optimize efficiency, service quality, and departmental performance.
Analyze guest feedback and service metrics to identify trends, resolve issues, and drive continuous improvement initiatives.
What We're Looking For:
Four years of previous front office or guestservice manager experience.
Broad understanding of the tourism industry and the day-to-day functions of all aspects of a resort.
Experience growing others - and looking for growth.
Basic P&L/budget experience.
Passion, energy, self-motivation and an infectious personality!
Preferred Requirements
Bilingual, in Spanish and English.
Experience with a property of 500 rooms or more.
Formal training or hands-on education in hotel management and operations.
Basic sales experience.
Why Kalahari?
Career growth with promotion from within
Comprehensive benefits (401k, health, vision, dental)
Discounts, perks, and education assistance
Be part of something extraordinary. Apply today and help us Lead with Love.
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
$19k-28k yearly est. 1d ago
Guest Experience Coordinator
Blo College Station 3.1
College Station, TX jobs
Responsive recruiter Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Compensation: $10-$25 per hour (including commissions & bonuses)· Hourly wage · Commissions & bonuses· Benefits
Join the ORIGINAL blow dry bar franchise - and build a fulfilling career you'll be proud of!
Blo Blow Dry Bar has over 100 locations and is growing quickly. We believe in investing in our team members and giving them the lifestyle they deserve.
Our Mission: to uplift and enhance those in our community through the power of flawless blow outs and beauty. Our bars offer an inclusive space where people of all ages, ethnicities and sexual identities feel welcomed, represented, and gorgeous
. Why you'll love working here: · You'll earn money right away with a predictable hourly wage, commissions & bonuses· Flexible hours for work/life balance · Benefits such as health, dental and vision available · Complimentary beauty services and product discounts · Our team of professionals supports one another, shares clients, and has fun · You'll develop your customer service and sales skills · Career advancement opportunities · You'll get ongoing paid training and education, including access to Blo's exclusive education platform · We are busy with members, other regulars and new customers · We work with amazing brand partners such as UNITE, Color Wow, Olaplex and Bare Minerals Responsibilities: · Create and maintain an exceptional customer service experience for our Guests. · Work with scheduling/booking software to manage appointments and check guests in/out smoothly and quickly · Support the team of hair stylists and makeup artists · Be professional and friendly and know how to diffuse any tense situations. · Grow the business with recommendations and suggestions that lead to product sales, service upgrades and membership sign-ups. · Participate in regular training and skill-development opportunities. · Work collaboratively and support your teammates. · Participate in maintaining a clean, safe, and professional workspace Requirements: · The ability to work Sunday through Saturday· A passion for the beauty industry and for making people feel great · Salon experience is an asset Other titles for this role: receptionist, customer service coordinator, guestservice coordinator, front desk coordinator, sales coordinator Let us blow you away! Visit ************************ and on Instagram @blocollegestation
Each Blo Blow Dry Bar location is independently owned and operated by a Franchisee. All employment and hiring decisions are made by the Franchisee. All inquiries about employment at an independently owned and operated Blo Blow Dry Bar location should be made directly to the Franchisee. Blo Blow Dry Bar Inc. is not the employer and does not directly or indirectly control hiring or employment practices.
Compensation: $10.00 - $25.00 per hour
Gorgeous, and going places
If you are passionate about beauty, love delivering excellent customer service, and are a team player, join the Blo family* and have a career you can be proud of!
*Each Blo Blow Dry Bar location is independently owned and operated by a Franchisee. You are completing this application to be considered for employment by the Franchisee. All employment and hiring decisions are made by the Franchisee. Blo Blow Dry Bar Inc. is not the employer. All inquiries about employment at an independently owned and operated Blo location should be made directly to the Franchisee.
$10-25 hourly Auto-Apply 60d+ ago
Guest Experience Coordinator
National Corporate Housing 4.0
Kirkland, WA jobs
Guest Experience Coordinator National Corporate Housing is looking for an exceptional Guest Experience Coordinator to “WOW!” our guests before, during, and after their stay. This individual will drive superior guest satisfaction through service excellence. Assist guests on the phone, respond to email, drive top satisfaction scores through thoughtful, friendly, above and beyond guest care. In addition, this role provides administrative support to the market, overseeing the operations calendar, coordinating with vendors, and monitoring reservations for accuracy. This role will also conduct inspections on occasion, to insure apartments are meeting National's high quality standards. The selected person needs to have a professional image, strong communication and customer service skills. National Corporate Housing is a multi-brand, global leader in the hospitality arena providing temporary housing program management for global business travel and corporate relocations. National is one of the largest providers of temporary housing around the globe. What you are focused on:
Guaranteeing guest satisfaction - you are the guest go-to that goes above and beyond, seeking 95% and above for guest move in and move out surveys
Occasional day time travel to: inspects apartments, deliver miscellaneous items to guests
Personalizing move in gifts and re-ordering welcome bag inventory as necessary
Being the National liaison for coordinating vendor deliveries, pickups, setups, and installations
What's unique about this role:
Collaborative team dynamic- we count on each other
No day is the same
Opportunity to be out of the office and active (not stuck behind a desk!)
What's needed to be successful in this role:
High School Diploma or GED, must be over 18 years of age
A personable self-starter with excellent communication skills
Have a “whatever it takes” attitude toward providing the ultimate guest experience
Day time travel around the city required
Knowledge of basic computer programs
Benefits
:
Competitive Compensation
$21.51-$27.17/hr
Performance based bonus potential of ~ $2,100
Medical, dental, and vision insurance options
401k plan with discretionary match
Company paid life insurance, short term disability, and long term disability
Supplemental life insurance, critical illness, accident, and identity theft protection
One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion
Inclusive Awards and Recognition Program
Vacation, sick, and floating holidays
Paid time off
Paid volunteer time
Wellness program
Complimentary use of corporate apartments for vacation or travel (when available)
National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made.
Fair Labor Standards Act (FLSA): Non-Exempt Will not provide assistance with relocation costs National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status
$21.5-27.2 hourly 60d+ ago
Guest Experience Coordinator
National Corporate Housing 4.0
Costa Mesa, CA jobs
Guest Experience Coordinator National Corporate Housing is looking for an exceptional Guest Experience Coordinator to “WOW!” our guests before, during, and after their stay. This individual will help to set up and break down corporate apartments, maintain vendor relationships, and handle all customer service issues. The selected person needs to have a professional image, strong communication and customer service skills. National Corporate Housing is a multi-brand, global leader in the hospitality arena providing temporary housing program management for global business travel and corporate relocations. National is one of the largest providers of temporary housing around the globe. What you are focused on:
Walking all apartments prior to move in and move out to assess damage, document issues, and ensure company standards
Guaranteeing guest satisfaction - you are the guest go-to that goes above and beyond for guest move in and move out surveys
Occasional day time travel to: inspects apartments, deliver miscellaneous items to guests, and maintain/manage lockbox inventory
Personalizing move in gifts and re-ordering welcome bag inventory as necessary
Being the National liaison for coordinating vendor deliveries, pickups, setups, and installations
What's unique about this role:
Collaborative team dynamic- we count on each other
No day is the same
Opportunity to be out of the office and active (not stuck behind a desk!)
What's needed to be successful in this role:
High School Diploma or GED, must be over 18 years of age
A personable self-starter with excellent communication skills
Have a “whatever it takes” attitude toward providing the ultimate guest experience
Day time travel around the city required
Knowledge of basic computer programs
Benefits
:
Competitive Compensation
$21.89-$27.65/hr
Performance based bonus potential of ~ $2,100
Medical, dental, and vision insurance options
401k plan with discretionary match
Company paid life insurance, short term disability, and long term disability
Supplemental life insurance, critical illness, accident, and identity theft protection
One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion
Inclusive Awards and Recognition Program
Vacation, sick, and floating holidays
Paid time off
Paid volunteer time
Wellness program
Complimentary use of corporate apartments for vacation or travel (when available)
National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made.
Fair Labor Standards Act (FLSA): Non-Exempt Will not provide assistance with relocation costs National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status
$21.9-27.7 hourly 60d+ ago
Guest Experience Coordinator
National Corporate Housing 4.0
Phoenix, AZ jobs
Guest Experience Coordinator National Corporate Housing is looking for an exceptional Guest Experience Coordinator to “WOW!” our guests before, during, and after their stay. This individual will help to set up and break down corporate apartments, maintain vendor relationships, and handle all customer service issues. The selected person needs to have a professional image, strong communication and customer service skills. National Corporate Housing is a multi-brand, global leader in the hospitality arena providing temporary housing program management for global business travel and corporate relocations. National is one of the largest providers of temporary housing around the globe. What you are focused on:
Walking all apartments prior to move in and move out to assess damage, document issues, and ensure company standards
Guaranteeing guest satisfaction - you are the guest go-to that goes above and beyond for guest move in and move out surveys
Occasional day time travel to: inspects apartments, deliver miscellaneous items to guests, and maintain/manage lockbox inventory
Personalizing move in gifts and re-ordering welcome bag inventory as necessary
Being the National liaison for coordinating vendor deliveries, pickups, setups, and installations
What's unique about this role:
Collaborative team dynamic- we count on each other
No day is the same
Opportunity to be out of the office and active (not stuck behind a desk!)
What's needed to be successful in this role:
High School Diploma or GED, must be over 18 years of age
A personable self-starter with excellent communication skills
Have a “whatever it takes” attitude toward providing the ultimate guest experience
Day time travel around the city required
Knowledge of basic computer programs
Benefits
:
Competitive Compensation
$20.10 - $25.38/hr
Performance based bonus potential of ~ $2,100
Medical, dental, and vision insurance options
401k plan with discretionary match
Company paid life insurance, short term disability, and long term disability
Supplemental life insurance, critical illness, accident, and identity theft protection
One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion
Inclusive Awards and Recognition Program
Vacation, sick, and floating holidays
Paid time off
Paid volunteer time
Wellness program
Complimentary use of corporate apartments for vacation or travel (when available)
National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made.
Fair Labor Standards Act (FLSA): Non-Exempt Will not provide assistance with relocation costs National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status
$20.1-25.4 hourly 25d ago
Guest Relations Coordinator
Sh Hotels 4.1
Princeville, HI jobs
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
VIP Services / Guest Relations Coordinator (Redwood & Retreat Collection)
Position Summary
The VIP Services / Guest Relations Coordinator is responsible for delivering exceptional, personalized service to high-profile guests before arrival, during their stay, and post-departure. This role coordinates closely with Rooms, Housekeeping, In-Room Dining, Retail, and Leadership to ensure seamless operations, accurate amenity execution, and outstanding guest experiences for Redwood and Retreat Collection guests.
Key Responsibilities
Daily Operations & Pre-Shift Responsibilities
* Review previous day Pass On Log, Property Rally, Team Member Schedule, and Redwood Rally.
* Review overnight reports for VIP no-shows and coordinate with In-Room Dining (IRD) to retrieve amenities from rooms before 9:00 AM.
* Monitor VIP drop-ins for arriving and in-house guests with high rates; apply correct coding, enter notes, and arrange amenities as needed.
* Maintain and update the list of amenity cards requiring the General Manager's signature; submit updates to Gloria.
* Lead or participate in AM Pre-Shift meetings, covering arrivals, departures, group information, property updates, and other pertinent operational details.
Guest Experience & Service (Throughout the Day)
* Monitor the VIP Services email inbox and ensure all guest communications are responded to within 24 hours.
* Assist VIP guests with all requests, including room preferences, activity planning, dining reservations, and special arrangements.
* Make reservations using SevenRooms and RTR as requested.
* Welcome R1, R2, and R3 guests upon arrival and escort them to their rooms.
* Coordinate with Housekeeping (HSKP) on room readiness and with IRD for timely amenity delivery.
* Communicate all room changes to relevant departments.
* Conduct room inspections for R1, R2, R3, and Retreat Collection accommodations.
Pre-Arrival & Planning
* Scrub Redwood reservations 3-5 days prior to arrival.
* Send pre-arrival emails to R1-R3 guests 30-45 days before arrival.
* Send pre-arrival KYC messages to R1-R3 guests arriving the next day who are missing ETA or required information in the HMS.
* Provide seamless pre-arrival and in-stay communication for Retreat Collection guests, offering 24/7 support throughout their visit.
Reporting, Logs & Systems
* Follow up on RW 1-3 Guest Relations (GR) Logs and recovery cases; update logs as resolved.
* Run Tableau reports and update guest preferences accordingly.
* Enter amenities for next-day arrivals and run the IAR report to verify accuracy and avoid duplicates.
* By 4:00 PM daily, distribute:
* Final next-day Redwood Rally
* Redwood Room Plan (noting early arrivals)
* Next-day IAR reports for Housekeeping and Amenities
* Track amenity costs by reviewing COMP tickets from IRD and Retail, ensuring accurate charges, no duplication, and confirmed delivery.
* Prepare and submit the previous month's Amenity Report to the Director of Operations and Guest Relations Managers at the beginning of each month.
Inventory & Amenity Management
* Check amenity inventory levels and submit replenishment requests to Retail (Kimberly) as needed.
* Prepare amenities for guides, ensuring all items are stocked and ready.
* Coordinate amenity execution to ensure accuracy, timeliness, and guest satisfaction.
Administrative & Office Responsibilities
* Maintain a clean and organized office environment.
* Restock supplies as needed.
* Ensure lights and equipment are turned off at the end of the day.
Qualifications & Skills
* Strong organizational and time-management skills with attention to detail.
* Exceptional guestservice and communication abilities.
* Ability to multitask in a fast-paced, luxury hospitality environment.
* Proficiency with hospitality systems (HMS, SevenRooms, RTR, Tableau preferred).
* Strong cross-departmental coordination and problem-solving skills.
* Professional demeanor with discretion and confidentiality.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
$31.00 Per Hour
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
$31 hourly 19d ago
Guest Experience Coordinator / Concierge
Noble House Hotels and Resorts 4.4
Florida jobs
WORK in PARADISE: Here is your opportunity to join the team of the iconic Little Palm Island Resort & Spa. The luxury private island resort, which provides magical escapes to our guests, includes 15 Bungalows, spa, bar lounge, pool, beach and fine dining restaurant overlooking the Atlantic Ocean. Little Palm Island redefines working in paradise.
The JOB:
As Concierge/Resort Services Assoc., your friendly, energic and professional personality will be a major part of our guest's memorable Little Palm experience. In this position, the majority of your time will be spent ensuring our guests are getting the most out of their stay.
This position includes, but is not limited to, the following responsibilities:
* Welcome and farewell to guests upon arrival and departure.
* Act as a knowledgeable resource to resolve guest inquiries, special requests, and concerns with professionalism and urgency.
* Complete the daily concierge checklist to ensure all standards and procedures are followed.
* Execute nightly turndown service with attention to detail and consistency.
* Actively walk the property, engage with guests, and provide onsite recommendations or assistance as needed.
* Upsell resort amenities and experiences to enhance the guest stay, with commissionable earning opportunities.
* Collaborate with the GuestServices team by providing support during peak periods and team member breaks.
* Remain knowledgeable of all current and upcoming resort activities, local attractions, dining recommendations.
* Create guest itinerary.
Requirements
YOU:
To be successful in this position, we're looking for team members who are outgoing and thrive on providing an amazing experience for our guests. This role requires excellent communication skills, high energy, time spent outside in the FL sunshine (and sometimes rain) both day and evening shifts, attention to detail and a big smile. You should be efficient, observant, outgoing and personable, always with a positive attitude!
Our CULTURE:
People who best fit Little Palm Island are hard-working, reliable team players. We look for candidates with a 'can do' attitude and a willingness to learn. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun.
The OFFER:
In return, you are rewarded with a competitive compensation package including commissionable earnings, Health Benefit options, PTO, matching 401K, great travel benefits. Plus, the most beautiful "office" in the Keys.
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
$24k-30k yearly est. 29d ago
Guest Experience Coordinator / Concierge
Little Palm Island Resort & Spa, a Noble House Res 3.6
Cudjoe Key, FL jobs
WORK in PARADISE:
Here is your opportunity to join the team of the iconic
Little Palm Island Resort & Spa
. The luxury private island resort, which provides magical escapes to our guests, includes 15 Bungalows, spa, bar lounge, pool, beach and fine dining restaurant overlooking the Atlantic Ocean. Little Palm Island redefines working in paradise.
The JOB:
As Concierge/Resort Services Assoc., your friendly, energic and professional personality will be a major part of our guest's memorable Little Palm experience. In this position, the majority of your time will be spent ensuring our guests are getting the most out of their stay.
This position includes, but is not limited to, the following responsibilities:
Welcome and farewell to guests upon arrival and departure.
Act as a knowledgeable resource to resolve guest inquiries, special requests, and concerns with professionalism and urgency.
Complete the daily concierge checklist to ensure all standards and procedures are followed.
Execute nightly turndown service with attention to detail and consistency.
Actively walk the property, engage with guests, and provide onsite recommendations or assistance as needed.
Upsell resort amenities and experiences to enhance the guest stay, with commissionable earning opportunities.
Collaborate with the GuestServices team by providing support during peak periods and team member breaks.
Remain knowledgeable of all current and upcoming resort activities, local attractions, dining recommendations.
Create guest itinerary.
Requirements
YOU:
To be successful in this position, we're looking for team members who are outgoing and thrive on providing an amazing experience for our guests. This role requires excellent communication skills, high energy, time spent outside in the FL sunshine (and sometimes rain) both day and evening shifts, attention to detail and a big smile. You should be efficient, observant, outgoing and personable, always with a positive attitude!
Our CULTURE:
People who best fit Little Palm Island are hard-working, reliable team players. We look for candidates with a 'can do' attitude and a willingness to learn. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun.
The OFFER:
In return, you are rewarded with a competitive compensation package including commissionable earnings, Health Benefit options, PTO, matching 401K, great travel benefits. Plus, the most beautiful "office" in the Keys.
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
$22k-29k yearly est. 29d ago
Guest Experience Coordinator
The Florida Panthers 4.1
Fort Lauderdale, FL jobs
The Florida Panthers enter the 2025-26 season as the two-time defending Stanley Cup Champions, having gone to the Stanley Cup Final in each of the past three seasons. The National Hockey League's southernmost team, the Panthers have reached the postseason in a club-record six consecutive campaigns. The Panthers operate four facilities in Broward County, Florida: Amerant Bank Arena in Sunrise, the Panthers IceDen in Coral Springs, the new state-of-the-art practice facility Baptist Health IcePlex in Fort Lauderdale, as well as the renovated War Memorial Auditorium, which hosts concerts and events for the South Florida faithful.
An organization with deep roots in the community, the Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. Emphasizing a culture of selfless service both on and off the ice, the Panthers pillar program ‘Heroes Among Us' honors a United States military veteran at every game and the Florida Panthers Foundation has four main focuses including veterans affairs, children's health and education, raising awareness for the endangered Florida panther and growing youth hockey.
Job Title: Coordinator, Guest Experience - Amerant Bank Arena & FTL War Memorial
Department: Guest Experience
Reports To: Manager, Guest Experience
FLSA: Exempt
Employment Type: Full-Time
Location: Amerant Bank Arena & FTL War Memorial
Job Summary:
The Guest Experience Coordinator performs administrative functions to ensure operational success at Amerant Bank Arena and FTL War Memorial for all events. The coordinator will create, develop, and supervise the Guest Experience staff and is responsible for delivering exceptional guestservice at all events held at these venues.
Essential Duties and Responsibilities:
Coordinate GuestServices operations in conjunction with the Guest Experience Manager.
Assist with the scheduling and deployment of event staff, including event supervisors, ushers, ticket takers, and guestservices representatives, both internal and 3rd-party staff.
Interact with the public in areas of customer service, problem-solving, and managing conflicts under time constraints.
Ability to work independently and within a team.
Act as Guest Experience MOD (Manager on Duty) for assigned events.
Coordinate special function scheduling, planning, and execution alongside the Special Events Manager.
Develop, update, and distribute GuestServices employee policies.
Provide support to Event Services staff in resolving event-day guest issues and complaints.
Manage equipment and uniform inventories for the Guest Experience department.
Work closely with the Guest Experience Manager to develop and conduct continuous on-the-job training for all employees.
Collaborate with various departments within the organization to prepare and execute events.
Assist with administrative tasks like preparing and distributing event documents, redeployment information, and staff briefings.
Oversee scheduling and payroll duties for all part-time department staff, including communication through phone, email, and in-person interactions.
Other duties as assigned.
Qualifications:
Bachelor's degree from an accredited four-year college or university, preferably in Hospitality Management, Tourism Management, Entertainment Management, or Business Management.
A minimum of 2 years of direct customer service experience; 2 years of experience in a professional environment and/or training, or an equivalent combination of education and experience.
Excellent communication skills with experience in addressing medium to large groups and the general public.
Comfortable communicating with people via email, phone, and in person.
Passion for motivating and developing employees, as well as building relationships.
Ability to work effectively under pressure and meet strict deadlines while producing accurate results.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to speak effectively before groups of customers or employees.
Working knowledge of Microsoft Office, Excel, and ABI Scheduling System.
Bilingual preferred.
Position Type/Expected Hours of Work:
This is an exempt (salary) position. Must be able to work flexible hours, including nights, weekends, and holidays, as needed.
At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.
We welcome all to apply and join our team.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
$37k-44k yearly est. Auto-Apply 43d ago
Guest Experience Coordinator - Twin Farms
Chateau Resort 3.8
Barnard, VT jobs
Located in the serene hills of Barnard, Vermont, Twin Farms is a private, all-inclusive luxury resort exclusively for adults. Set on 300 acres of pristine countryside, the resort is renowned for its Forbes Five-Star hospitality, exceptional farm-to-table dining, and deeply personalized service.
Since opening in 1993, Twin Farms has been defined by timeless standards of excellence and a genuine commitment to thoughtful, detail-driven hospitality. Our team members are at the heart of the guest experience, bringing integrity, care, and pride to everything they do.
Twin Farms is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment in accordance with all applicable laws.
Job Description
In this multifaceted, guest-facing position, the Guest Experience Coordinator collaborates closely with departments across the estate to seamlessly orchestrate arrivals, fulfill guest requests, and provide intuitive, discreet service that reflects the highest standards of luxury hospitality. Every guest journey is unique-your role is to anticipate needs, personalize experiences, and ensure that no detail is overlooked.
Key Responsibilities
Greet and welcome guests upon arrival with warmth, professionalism, and grace
Serve as a primary liaison between guests and all departments, ensuring timely and accurate communication
Coordinate check-in, in-room orientation, and on-property experiences tailored to each guest's preferences
Respond promptly and thoughtfully to guest inquiries, requests, or concerns
Assist with logistics such as transportation, luggage handling, and guest room readiness
Maintain up-to-date knowledge of all Twin Farms offerings, services, and guest itineraries
Support the team in ensuring all guests depart with a sense of delight and lasting connection
Qualifications
Knowledge, Skills & Abilities
Demonstrates an unwavering commitment to guest privacy, service excellence, and attention to detail
Naturally proactive, gracious under pressure, and skilled at balancing multiple priorities
Exceptional verbal and written communication; can adapt tone and approach to varied guest and team interactions
Ability to complete tasks thoroughly and independently, with reliable follow-through
Comfortable lifting loads up to 25 lbs regularly and up to 40 lbs occasionally
Sound judgment and ability to make thoughtful decisions aligned with safety, service, and guest satisfaction
Familiarity with basic vehicle operation and safe driving protocols
Flexible with scheduling, including early mornings, evenings, weekends, and holiday periods
Compensation: $22-$25 per hour
Valid driver's license with a clean driving record
High School diploma or equivalent required
Prior experience in luxury hospitality, concierge services, or guest-facing roles preferred
At Twin Farms, we believe that great service is both an art and a commitment to excellence. If you are passionate about hospitality, detail-oriented, and inspired by the opportunity to create unforgettable guest experiences, we would love to hear from you.
Additional Information
At Twin Farms, we believe that when our team members are genuinely cared for, they are empowered to deliver extraordinary hospitality. Our benefits are thoughtfully designed to support well-being, provide stability, and encourage long-term professional growth.
Our benefits include:
Health, dental, and vision insurance with employer contributions
Complimentary life insurance
401(k) retirement plan with employer match
Paid vacation, holidays, and sick time
Employee Assistance Program (EAP) with confidential support and resources
Relocation and travel assistance for select roles
Daily staff meal
Training, professional development, and tuition assistance
Competitive wages
Employee referral bonuses
Exclusive dining and lodging privileges
Because taking care of our people isn't a perk-it's a tradition.