Hyatt Hotels jobs in Kansas City, MO - 42 jobs

Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs. Whether providing administrative support (e.g., prepare documents using word processing, spreadsheet, database, or presentation software), serving as the point of contact for clients and vendors, or acting as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event), our Property Administrative Specialists get the job done. They are critical to ensure smooth operations throughout the entire hotel. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Job Description Are you a seasoned leader in the hospitality industry looking for a new challenge? Fairfield Inn by Marriott Kansas City Downtown/Union Hill is seeking a General Manager to lead our team to success. With a competitive salary of $80,000 - $90,000, this role offers the opportunity to oversee operations, drive guest satisfaction, and foster a culture of excellence. Join a dynamic team where your leadership skills will shine, and your strategic vision will shape the hotel's success in Kansas City, MO. If you are passionate about delivering exceptional guest experiences and driving business results, we invite you to elevate your career with us. Compensation: $80,000 - $90,000 Responsibilities: Develop and implement strategic plans to achieve hotel revenue goals Oversee daily hotel operations to ensure an exceptional guest experience Manage and motivate hotel staff to maintain high performance standards Monitor and analyze financial performance and make adjustments as needed Ensure compliance with company policies and industry regulations Qualifications: 2+ years of experience in hotel management Proven experience in hotel general management Strong leadership and team-building skills Excellent communication and interpersonal abilities US Work Authorization About Company Fairfield Inn and Suites in Kansas City, Downtown Union Hill, will put you in the middle of all the fun and excitement this area has to offer. In a historic neighborhood just minutes from Country Club Plaza, Crown Center, and Westport, our hotel is the ideal location whether you are visiting for business or leisure. Make yourself at home in one of our spacious guest rooms featuring free high-speed Internet, a 37-inch flat-screen TV, a microwave, and a mini-refrigerator. Rise and shine with our free breakfast. Keep up with work in our full-service business center with faxing and printing capabilities or enjoy a dip in our indoor heated pool.

**Additional Information** **Job Number** 25179398 **Job Category** Food and Beverage & Culinary **Location** The Westin Kansas City at Crown Center, 1 E Pershing Rd, Kansas City, Missouri, United States, 64108VIEW ON MAP (***************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $63,000 - $84,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR - 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. **CORE WORK ACTIVITIES** **Ensuring Culinary Standards and Responsibilities are Met** - Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. - Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. - Assists Executive Chef with all kitchen operations and preparation. - Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. - Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. - Assists in determining how food should be presented and creates decorative food displays. - Maintains purchasing, receiving and food storage standards. - Ensures compliance with food handling and sanitation standards. - Performs all duties of kitchen managers and employees as necessary. - Recognizes superior quality products, presentations and flavor. - Ensures compliance with all applicable laws and regulations. - Follows proper handling and right temperature of all food products. - Operates and maintains all department equipment and reports malfunctions. - Checks the quality of raw and cooked food products to ensure that standards are met. **Leading Kitchen Operations** - Supervises and coordinates activities of cooks and workers engaged in food preparation. - Leads shifts while personally preparing food items and executing requests based on required specifications. - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Encourages and builds mutual trust, respect, and cooperation among team members. - Serves as a role model to demonstrate appropriate behaviors. - Maintains the productivity level of employees. - Ensures employees understand expectations and parameters. - Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. - Ensures property policies are administered fairly and consistently. - Communicates performance expectations in accordance with job descriptions for each position. - Recognizes success performance and produces desired results. **Ensuring Exceptional Customer Service** - Provides services that are above and beyond for customer satisfaction and retention. - Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. - Sets a positive example for guest relations. - Empowers employees to provide excellent customer service. - Interacts with guests to obtain feedback on product quality and service levels. - Handles guest problems and complaints. **Maintaining Culinary Goals** - Achieves and exceeds goals including performance goals, budget goals, team goals, etc. - Develops specific goals and plans to prioritize, organize, and accomplish your work. - Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. - Trains employees in safety procedures. **Managing and Conducting Human Resource Activities** - Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. - Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. - Participates in the employee performance appraisal process, providing feedback as needed. - Brings issues to the attention of the department manager and Human Resources as necessary. **Additional Responsibilities** - Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. - Analyzes information and evaluating results to choose the best solution and solve problems. - Attends and participates in all pertinent meetings. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Job Description We're looking for a courteous, detail-oriented maintenance engineer to provide our guests with a five-star experience. You'll be in charge of overseeing the property's overall upkeep and carrying out routine processes to make it fully functioning, pleasurable, and safe. Candidates for this position must be active, imaginative, and consistent in their commitment to assisting our guests. If this describes you, we'd want to hear from you. If you're a problem solver ready for a career in the hospitality field, apply today! Compensation: $17 - $21 hourly Responsibilities: Use a wide range of tools such as hammers, screwdrivers, indicators, edge finders, drills, wrenches, and additional equipment Assist other technicians and engineers with a variety of maintenance tasks in a collaborative manner Keep an open line of communication with other team members and staff React to emergencies that happen before, during, and after your regular work shifts Tend to all of the hotel's equipment and conduct preventive maintenance routines Qualifications: Driver's license and outstanding driving record is necessary Must have strong organizational, communications, and interpersonal skills You should have the ability to lift and carry up to 50 lbs. This position requires a high school diploma or equivalent GED Ability to use web-based software, including facilities maintenance software preferred About Company Fairfield Inn and Suites in Kansas City, Downtown Union Hill, will put you in the middle of all the fun and excitement this area has to offer. In a historic neighborhood just minutes from Country Club Plaza, Crown Center, and Westport, our hotel is the ideal location whether you are visiting for business or leisure. Make yourself at home in one of our spacious guest rooms featuring free high-speed Internet, a 37-inch flat-screen TV, a microwave, and a mini-refrigerator. Rise and shine with our free breakfast. Keep up with work in our full-service business center with faxing and printing capabilities or enjoy a dip in our indoor heated pool.

Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Stack received merchandise on pallets or carts. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels in a timely manner. Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots. Refuse acceptance of damaged, unacceptable, or incorrect items. Adhere to food safety and handling policies and procedures across all food-related areas. Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains. Remove empty pallets, cardboard, and trash and place in proper storage areas. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak to guests and co-workers using clear, appropriate and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** **Job Number** 25200663 **Job Category** Event Management **Location** The Westin Kansas City at Crown Center, 1 E Pershing Rd, Kansas City, Missouri, United States, 64108VIEW ON MAP (***************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $62,000 - $83,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. **CORE WORK ACTIVITIES** **Managing Event Logistics and Operations** - Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. - Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. - Adheres to all standards, policies, and procedures. - Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. - Manages group room blocks and meeting space for average to large-sized assigned groups. - Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. - Uses his/her judgment to integrate current trends in event management and event design. - Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). - Participates in customer site inspections and assists with the sales process as necessary. - Performs other duties as assigned to meet business needs. - Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. **Ensuring and Providing Exceptional Customer Service** - Delivers excellent customer service throughout the customer experience and encourages the same from other employees. - Empowers employees to provide excellent customer service. - Sets a positive example for guest relations. - Coordinates and communicates event details both verbally and in writing to the customer and property operations. - Makes presence known to customer at all times during this process. - Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. - Follows up with customer post-event. - Responds to and handles guest problems and complaints. - Uses personal judgment and expertise to enhance the customer experience. - Stays available to solve problems and/or suggest alternatives to previous arrangements. - Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. - Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. - Interacts with guests to obtain feedback on product quality and service levels. - Ensures hourly employees understand expectations and parameters for event activities. **Leading Event Management Teams** - Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. - Leads formal pre-event and post-event meetings for average to large-sized assigned groups. - Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). **Supporting and Coordinating with the Sales and Marketing Function** - Assists in the sales process and revenue forecasting for customer groups. - Up-sells products and services throughout the event process. - Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. **Conducting Human Resources Activities** - Reviews comment cards and guest satisfaction results with employees. - Observes service behaviors of employees and provides feedback to individuals and/or managers. - Assists in the development and implementation of corrective action plans. - Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. - Works with the property staff and customers to address operational challenges associated with his/her group. - Performs other duties as assigned to meet business needs. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** Spectator's Restaurant **Job Number** 25199722 **Job Category** Food and Beverage & Culinary **Location** Sheraton Kansas City Hotel at Crown Center, 2345 McGee St, Kansas City, Missouri, United States, 64108VIEW ON MAP (***************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $25.77 - $31.73 per hour **Bonus Eligible:** Y **JOB SUMMARY** Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR - 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. **CORE WORK ACTIVITIES** **Assisting in Managing Day-to-Day Operations** - Assists in the ordering of F&B supplies, cleaning supplies and uniforms. - Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures. - Supports and supervises an effective monthly self inspection program. - Operates all department equipment as necessary and reports malfunction. - Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met. - Encourages and builds mutual trust, respect, and cooperation among team members. - Develops specific goals and plans to prioritize, organize, and accomplish your work. - Celebrates and fosters decisions that result in successes as well as failures. - Communicates areas that need attention to staff and follows up to ensure understanding. - Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements. - Follows property specific second effort and recovery plan. - Stays readily available/ approachable for all team members. - Demonstrates knowledge of the brand specific service culture. **Ensuring Exceptional Customer Service** - Provides services that are above and beyond for customer satisfaction and retention. - Serves as a role model to demonstrate appropriate behaviors. - Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. - Takes proactive approaches when dealing with guest concerns. - Sets a positive example for guest relations. - Stays readily available/ approachable for all guests. - Reviews comment cards and guest satisfaction results with employees. - Responds in a timely manner to customer service department request. **Additional Responsibilities** - Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. - Analyzes information and evaluates results to choose the best solution and solve problems. - Performs hourly job function if necessary. - Extends professionalism and courtesy to team members at all times. - Comprehends budgets, operating statements and payroll progress report. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** **Job Number** 26003131 **Job Category** Food and Beverage & Culinary **Location** Sheraton Kansas City Hotel at Crown Center, 2345 McGee St, Kansas City, Missouri, United States, 64108VIEW ON MAP (***************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $22.44-$22.44 per hour **POSITION SUMMARY** Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Job DescriptionDo you love meeting people, taking on new challenges, and seeing your hard work pay off? We're in search of a driven, motivating sales manager to help our team achieve our sales goals. You'll be responsible for setting our sales strategy and targets, cultivating our sales staff, evaluating their progress, and ensuring we hit our sales goals. Job seekers should be leaders, innovators, hard workers, and team players.Compensation: $45,000 - $55,000 yearly Responsibilities: Create sales reports and present to the team that outline sales efforts including progress and sales volume to better determine future goals Manage our sales team by creating a sales plan for each sales representative, setting individual sales targets, assigning sales territories, and overseeing ongoing training programs to set the team up for success Counsel your sales team members, evaluate their performance, and offer suggestions for improvement Identify new sales opportunities, emerging markets, and lead generation programs to keep us growing Set our sales strategies and sales objectives to achieve our sales goals Qualifications: Demonstrates a proven track record of success in sales At least 3 years of experience in sales management or in a leadership role in the sales department Must possess a bachelor's degree in business or a similar major Strong analytical skills, communication skills, and leadership skills About Company Fairfield Inn and Suites in Kansas City, Downtown Union Hill, will put you in the middle of all the fun and excitement this area has to offer. In a historic neighborhood just minutes from Country Club Plaza, Crown Center, and Westport, our hotel is the ideal location whether you are visiting for business or leisure. Make yourself at home in one of our spacious guest rooms featuring free high-speed Internet, a 37-inch flat-screen TV, a microwave, and a mini-refrigerator. Rise and shine with our free breakfast. Keep up with work in our full-service business center with faxing and printing capabilities or enjoy a dip in our indoor heated pool.

**Additional Information** Full Time, PM Shifts **Job Number** 26002421 **Job Category** Food and Beverage & Culinary **Location** Sheraton Kansas City Hotel at Crown Center, 2345 McGee St, Kansas City, Missouri, United States, 64108VIEW ON MAP (***************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location. Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Assist other departments when needed to ensure optimum service to guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Our jobs aren't just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests' evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests' needs. They should be passionate about the guest service experience, but also have an eye for detail - from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Additional Information: This hotel is owned and operated by an independent franchisee, Avion Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Job Summary Plans, directs and coordinates activities relating to the protection and security of company assets, employees, guests and others on site of the hotel. Ensures that established safety and compliance goals and objectives are accomplished in a timely manner. Advises, makes recommendations, assists in the implementation and monitoring of security policies, procedures and programs; complies with federal, state and local legal regulations; and exercises independent judgment in the course of carrying out overall responsibilities and other activities as assigned. Job Responsibilities • Approach all encounters with guests and employees in a friendly, service-oriented manner. • Maintain high standards of personal appearance and grooming per brand/management standards. • Comply with Marriott and Avion Hospitality standards and regulations to encourage safe and efficient hotel operations. • Maintain a friendly and warm demeanor at all times. • Plans, examines, analyzes, evaluates and supervises hotel security operations. • Prepares reports and records for management team and compliance. • Evaluates current procedures, activities and functions relative to security for the property, team members, and guests. • Assists guest with problems with hotel services, and responds to guest complaints or emergencies in a timely manner. • Oversee Programs such as Crime Prevention, Loss Prevention, Safety Awareness, and Lost & Found, as needed. • Strategically plan all executive protection for VIP visits. • Responsible for maintaining thorough knowledge of the law and local police ordinances. • Keep training manuals, such as Safety, Bomb Threat and Emergency, up to date. • Act as Manager on Duty for the hotel. • Conduct safety and security inspections weekly and as necessary. • Comply with certification requirements as applicable for position to include: Alcohol Awareness, CPR, First Aid, local security licenses. • Prepares periodic budget estimate and reports, as needed. • Reviews financial reports to ensure security operation efficiency and quality control. • Develops preventative security programs; including the supervision of security personnel. • Performs audits of security related performance and conducts physical surveys of premise security, including security equipment condition. • Conducts, supervises and prepares reports relating to internal investigations of any losses or violations of hotel regulations, policies and procedures. • Develops, implements and manages security training for security team, hotel managers, and overall staff. • Assists in preparation of emergency management and contingency planning. • Serves as the hotel liaison with public law enforcement, fire and other agencies as it relates to security at the hotel. • Works closely with Human Resources in recruitment, selections, transfers, promotions and discipline or dismissal measures of security staff. • Provides work directives; resolves problems; sets deadlines to ensure completion of operational security functions. • Maintains oversight of safety and security systems and resources, including radios, hotel keys, camera systems, badge access, etc. • Use proper two-way radio etiquette at all times when communicating with other employees. • Attend meetings as required by management. • Perform any other duties as requested by management. Requirements • Bachelor's Degree with a major course work in Business Administration, Criminal Justice, Hospitality Management, Security or a closely related field is required. • Experience in a hotel or a related field preferred. • Principles and practices of security management, including business management practices, personnel practices, administrative practices, security preventative practices, investigatory practices, and related legal responsibilities. • Knowledge of city laws and ordinances. • Ability to work a flexible schedule, including some nights and weekends. • Must be able to convey information and ideas clearly through written and verbal communication. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high pressure situations. • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. • Must be able to work with and understand financial information and data, and basic arithmetic functions. • Must maintain composure and objectivity while under pressure. Exempt. Salary This company is an equal opportunity employer. frnch1

Serenely located within the historic Kansas City Club building, this premier Kansas City destination seamlessly combines the old-world charm of a historic social club with modern luxury and elegance. Drawing on over 100 years of history as the premier social meeting place, The Hotel Kansas City provides a truly unique setting for memorable events, as well as inventive dining and nightlife. In addition to the hotel's 144 guest rooms are the Town Company, a three-meal restaurant; Nighthawk, a live music cellar cocktail bar; and a lobby lounge and bar that will bring locals and guests together for impromptu mingling. For the event minded guests, there will be 20,000 feet of meeting space that includes impressive historic ballrooms and a 3,000 square foot rooftop event patio. Job Overview A Steward or Dishwasher is primarily responsible for maintaining the cleanliness of all hotel china, silverware and cookware. This person must have good communication skills and have the ability to lift, pull and push a moderate amount of weight. This is a fast paced position that will involve constant customer interaction. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. Essential Responsibilities * Operate pot-washing machine and dish-washing machine. * Maintain a hygienic working environment in accordance with hygiene regulations and company standards. * Carry out general cleaning as directed and ensure the correct PPE is in place. * Sweeping, mopping, washing, wiping down, and emptying trash receptacles. * Responsible for cleaning the coolers, freezers, and any back hallways. * Ensuring all kitchen and back of the house areas are kept clean, all equipment is stored in its' proper location and cleaned in accordance with the cleaning schedule. * Observe Health, Hygiene & Safety guidelines when handling hazardous substances. * Report any maintenance and/or hazard issues to the supervisor on duty. * Responsible for maintaining the kitchen with china, glasses and silverware. * Responsible for helping the kitchen plate up and dish our menu orders when needed. Other tasks as assigned by the Executive Chef and Director of Food and Beverage.

**Job Number** 26211211 **Job Category** Administrative **Location** The Westin Kansas City at Crown Center, 1 E Pershing Rd, Kansas City, Missouri, United States, 64108VIEW ON MAP (***************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $19.85-$19.85 per hour **POSITION SUMMARY** Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs. Whether providing administrative support (e.g., prepare documents using word processing, spreadsheet, database, or presentation software), serving as the point of contact for clients and vendors, or acting as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event), our Property Administrative Specialists get the job done. They are critical to ensure smooth operations throughout the entire hotel. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** **Job Number** 26210081 **Job Category** Event Management **Location** Cascade Hotel Kansas City a Tribute Portfolio Hotel, 4601 Wornall Rd, Kansas City, Missouri, United States, 64112VIEW ON MAP (****************************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Expiration Date:** 02/22/2026 **Additional Information:** This hotel is owned and operated by an independent franchisee, Capital Management, Inc.. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. The Cascade Hotel, part of Marriott's Tribute Portfolio, is where art, culture, and hospitality merge. Nestled in Kansas City's iconic Country Club Plaza, we offer a refined experience that blends elegance, innovation, and Midwestern charm. Cascade and aloft Hotels are looking for a Banquet Manager to join our Banquet Team. We are looking for candidates who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our organization. Position Summary The Banquet Manager is responsible to train, motivate, discipline, direct and supervise the work of the employees in the Banquet Department. Develop and maintain all training programs on a continual basis to insure a high degree of professionalism within the staff. Schedule all employees to maintain the service standards of Four Seasons while operating within budgeted labor cost guidelines. Ensure proper care, security and maintenance of hotel equipment through proper supervision of service personnel. Candidate Profile / Required Qualifications What We Offer A vibrant and collaborative work environment that fosters growth and innovation. A culture that prizes fun, collaboration, and the collective success of our team. Competitive compensation and benefits that recognize your hard work and commitment including: Medical, dental, and vision insurance Paid time off Employee discounts Schedule & Work Environment Full-time, in-person position Flexible shifts including days, evenings, weekends, and holidays as needed Join our team at The Cascade Hotel and be part of a community where every day offers a chance to create something amazing! The Cascade Hotel, part of Marriott's Tribute Portfolio, is a destination where art, culture, and hospitality merge. Nestled in Kansas City's iconic Country Club Plaza, we offer a refined experience that blends elegance, innovation, and Midwestern charm. Excellent reading, writing and oral proficiency in the English language. Experienced in all aspects of banquet service. 2 - 3 years assistant banquet manager experience. Demonstrated creativity in designing and implementing engaging "creative breaks" or interactive activities during banquets or conferences. Excellent motivational skills. Excellent leader and trainer. Strong interpersonal skills and attention to detail. Experience managing complex group in full-service hotels. Expertise with Marriott systems (CI/TY, LightSpeed, Power of M). A vibrant and collaborative work environment that fosters growth and innovation. A culture that prizes fun, collaboration, and the collective success of our team. Competitive compensation and benefits that recognize your hard work and commitment including: Medical, dental, and vision insurance Paid time off Employee discounts. 28/hour _This company is an equal opportunity employer._ frnch1

**Additional Information** **Job Number** 25192965 **Job Category** Rooms & Guest Services Operations **Location** The Westin Kansas City at Crown Center, 1 E Pershing Rd, Kansas City, Missouri, United States, 64108VIEW ON MAP (***************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $17.00-$17.00 per hour **POSITION SUMMARY** Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** **Job Number** 25194376 **Job Category** Food and Beverage & Culinary **Location** The Westin Kansas City at Crown Center, 1 E Pershing Rd, Kansas City, Missouri, United States, 64108VIEW ON MAP (***************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** The The Westin Kansas City at Crown Center is now partnering with the Rouxbe Cooking School to offer culinary associates engaging online training opportunities to help grow their careers. Through Rouxbe's self-paced online platform and culinary training curriculum, Marriott associates with all levels of culinary experience will have access to hundreds of well-designed and visually appealing lessons they can immediately apply to their jobs. Prepare plate and platter presentations for banquets. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers to prepare foods. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Prepare and cook food. Weigh, measure, and mix ingredients. Wash and peel fresh fruits and vegetables. Monitor food quality while preparing food and throughout the day. Test foods to determine if they have been cooked sufficiently. Ensure the quality of the food items and notify manager if a product does not meet specifications. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Set-up and break down work station. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience * High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations * Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. * Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. * Adheres to all standards, policies, and procedures. * Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. * Manages group room blocks and meeting space for average to large-sized assigned groups. * Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. * Uses his/her judgment to integrate current trends in event management and event design. * Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). * Participates in customer site inspections and assists with the sales process as necessary. * Performs other duties as assigned to meet business needs. * Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience. Ensuring and Providing Exceptional Customer Service * Delivers excellent customer service throughout the customer experience and encourages the same from other employees. * Empowers employees to provide excellent customer service. * Sets a positive example for guest relations. * Coordinates and communicates event details both verbally and in writing to the customer and property operations. * Makes presence known to customer at all times during this process. * Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. * Follows up with customer post-event. * Responds to and handles guest problems and complaints. * Uses personal judgment and expertise to enhance the customer experience. * Stays available to solve problems and/or suggest alternatives to previous arrangements. * Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Interacts with guests to obtain feedback on product quality and service levels. * Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams * Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. * Leads formal pre-event and post-event meetings for average to large-sized assigned groups. * Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function * Assists in the sales process and revenue forecasting for customer groups. * Up-sells products and services throughout the event process. * Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities * Reviews comment cards and guest satisfaction results with employees. * Observes service behaviors of employees and provides feedback to individuals and/or managers. * Assists in the development and implementation of corrective action plans. * Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. * Works with the property staff and customers to address operational challenges associated with his/her group. * Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.