Hyatt Hotels jobs in Memphis, TN - 37 jobs

is virtual/remote\*\*\*_ This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in a digital world\. On the Hilton Reservations and Customer Care \(HRCC\) team _,_ reporting to the Supervisor of Real\-Time and Intraday Operations,you will provide personalized solutions that inspire a passion for travel, making a lasting impression with every Hilton guest you interact with\. You will partner with the business to ensure that HRCC is delivering the best customer experience by developing and launching analytic capabilities, driving comprehension of operational objectives, and implementing contact allocation and staffing recommendations for our non\-voice \(chat and email\) contacts\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. Hilton's leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your** **day\-to\-day** **will be like:** + Use and maintain analytical models and reports using BI tools \(e\.g\. MicroStrategy\) to gain an understanding of business operations to implement new business strategies\. + Ensure that operational and financial goals are met by reacting to changes in supply and demand in real\-time by redistributing contacts across HRCC's global contact centers\. + Assess solutions, manipulate and analyze large datasets to distill findings from data, and connect disparate ideas into cohesive well\-grounded recommendations\. **How** **you will** **collaborate with others:** + Become the business subject matter authority on non\-voice \(email and chat channels\) for Intraday Operations\. + Present findings to the business \(internal and external\) and other departments\. + Track non\-voice contact and staffing volume and implement recommendations to improve operations, customer experience and maintain business continuity\. **What projects** **you will** **take ownership of:** + Utilize data analysis to cultivate analytical insight, enabling informed decisions to improve Intraday operations\. + Identify problems through analytical reasoning, conduct root cause analysis, make recommendations, and implement changes\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Two \(2\) years of experiencein call center operations or workforce planning capacity\. + MicrosoftExcel skills, including advanced formulas **It would be useful if you have:** + Bachelor's degree, or associate degree plus five plus \(5 \) years of professional experience, or High School Degree/GED plus seven plus \(7 \) years professional experience\. + One \(1\) year of experienceanalyzing customer contact data\. + One \(1\) year of experiencewith BI Tools \(MicroStrategy, Alteryx, R and Adobe\)\. **WHAT IT IS LIKE WORKING FOR HILTON** The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $45,000\-$70,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Administrator Contact Center Operations_ **Location:** _null_ **Requisition ID:** _COR015K8_ **EOE/AA/Disabled/Veterans**

Provide clerical/secretarial and administrative support for the Banquet Department, including typing, computer input, answering telephones, printing reports and departmental records/logs. REPORTS TO: Director of Banquets. SUPERVISES: N/A. WORK ENVIRONMENT: Banquet office Job involves working: * under variable noise levels. KEY RELATIONSHIPS: Internal: Staff in Banquets, Banquet Set Up, Beverage, Catering/Convention Services Sales, Executive Committee Members, Secretarial staff, Kitchen, Stewarding, Purchasing, Accounting, Engineering, Housekeeping, Audio Visual Innovations. External: Hotel guests/visitors, Banquet Vendor associates (i.e. florists, bands), Equipment repair associates, trade show/exposition set-up associates. ESSENTIAL JOB FUNCTIONS * Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. * Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. * Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. * Maintain positive guest relations at all times. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain knowledge of all hotel services/features and hours of operation. * Maintain complete knowledge in the use of all office equipment, computer and manual systems. * Access all functions of a computer. * Set up workstation with necessary supplies and resource materials; maintain cleanliness throughout shift. * Complete supply requisitions and submit to the Director and stock office supplies upon receipt. * Answer telephone according to Peabody Service Excellence practices. * Handle inquiry calls. Qualify space requests by obtaining pertinent information required and transfer caller and information to a Catering Manager. * Record messages legibly and completely; ensure proper distribution of messages. * Make telephone calls to specified individuals as requested. * Greet all individuals arriving at offices courteously and assist with their needs. * Retrieve and distribute departmental mail. * Prepare and send faxes; * Make photocopies and process as specified. * Type correspondence and memos * Review BEOs, daily event sheet and daily change sheet, 10-day forecast and reports as assigned and distribute according to hotel standards, and make changes as necessary. * Type door cards for each function one day prior to scheduled event and distribute to Banquet Set Up Manager * Attend designated meetings, take minutes, transcribe and distribute. * Prepare daily/weekly departmental payroll records and submit into the Timesaver System before the cutoff time designated. * Prepare signs and labels for in-house food functions as specified on BEO's. * Review status of incomplete work and follow-up actions with Managers before leaving. QUALIFICATIONS Essential: 1 year secretarial experience. Fluency in English, both verbal and written. Provide legible communication. Compute basic arithmetic. Basic working knowledge of PC. Ability to: * perform job functions with attention to detail, speed and accuracy. * prioritize and organize. * type 40 wpm accurately. * be a clear thinker, remaining calm and resolving problems using good judgment. * follow directions thoroughly. * understand guests' service needs. * work cohesively with co-workers as part of a team. * work with minimal supervision. * maintain confidentiality of guest information and pertinent hotel data. * satisfactorily communicate with guests, management and co-workers in a courteous, empathetic and discreet manner. * maintain regular and punctual attendance. * adhere to Peabody grooming standards. * uphold and exemplify Peabody Service Excellence. Desirable: High school graduate or equivalent vocational training certificate. Some college or business school training. Familiarity with preparing statistical reports. Fluency in second language, preferably Spanish. Previous experience in hospitality industry, preferably a 4-5 star style hotel. Certification of previous training in computers. Experience with calculators or word processors. Previous guest relations training. PHYSICAL ABILITIES Essential: Ability to stand and walk for prolonged periods of time. Ability to bend, squat and reach on a constant basis. Remain in stationary position for extended periods of time throughout the work shift.

* This role is based at our corporate office in Memphis, TN* This is your chance to be part of a Finance Team that is a critical business partner that manages all global activities related to financial performance, accounting, tax, forecasting, risk management, and asset management. As a Senior Tax Analyst on the Tax Planning team, reporting to the Senior Director of Tax Planning, you will be responsible for supporting the Company's Legal, Development, Treasury, Operations Finance and Owner Relations teams on tax-related matters. HOW WE WILL SUPPORT YOU Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: * Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Paid parental leave for eligible Team Members, including partners and adoptive parents * Mental health resources including free counseling through our Employee Assistance Program * Paid Time Off (PTO) * Learn more about the rest of our benefits At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans. HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique. What your day-to-day will be like: * Analyze and review legal contracts to assess tax implications. * Partner with external consultants to validate the accuracy and completeness of tax planning projects. * Work with international colleagues on cross-border tax planning initiatives and strategic projects. How you will collaborate with others: * Provide tax-related guidance to the Company's Treasury, Development, Legal, Operations Finance, and Owner Relations teams. * Coordinate with the international tax reporting and compliance team to ensure tax planning initiatives align with applicable regulations and are properly implemented. * Support the Vice President of Tax Planning on international tax matters, including the development and execution of global tax strategies. What deliverables you will take ownership of: * Tax analysis of development initiatives * Preparation of international tax modeling WHY YOU'LL BE A GREAT FIT You have these minimum qualifications: * Experience in corporate or public accounting * Experience researching and interpreting accounting standards or income tax laws, regulations and guidance * Fluent in MS Excel * Willing to travel up to 10% It would be useful if you have: * BA/BS Bachelor's Degree or MA/MS Master's Degree or CPA (Certificated Public Accountant) * Proficient in corporate financial systems (i.e. PeopleSoft and FCC/HFM) * Familiarity with international tax concepts such as withholding taxes and transfer pricing WHAT IT IS LIKE WORKING FOR HILTON Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.

Courteously greet and serve food and beverages to guests, ensuring hotel standards of service. Assist in preparing the Deli for service and always maintaining the cleanliness of the room. Take food and beverage orders, retrieve, and serve beverages and food orders to guests according to hotel specifications, courteously and efficiently. Receive and process all payment methods for Deli guest checks in accordance with hotel standards. Settle all guest checks in the computer system and maintain accountabilities for all financial transactions. Plan, prepare, set-up and provide quality service in Deli area of food production for to-go menu items. Maintain organization, cleanliness, and sanitation of work area and equipment. Assist in the maintenance of the Deli area and equipment. Essential: * Fluency in English, both verbal and written. * Provide legible communication and directions. * Compute basic arithmetic. * 1 years' experience in a similar position dealing with the general public, cash handling and basic food preparation. * Minimum 18 years of age to serve alcoholic beverages. * Ability to: * focus attention on guest needs, remaining calm and courteous. * promote positive relations with all individuals who approach the restaurant and make contact by telephone. * think clearly, quickly, maintain concentration and make concise decisions in pressure situations. * focus attention on details. * suggestively sell selected food and beverage items. * maintain confidentiality of guest information and pertinent hotel data. * provide clear, pleasant telephone communication with proper grammar. * perform job functions with minimal supervision. * work cohesively with co-workers as part of a team. * perform job functions with attention to detail, speed and accuracy. * prioritize, organize and follow up. * follow directions thoroughly. * read, write, count and understand diagrams. * understand and execute all safety and emergency procedures (fire crowd control, inclement weather, bomb threat, etc.). * knowledge of basic food preparations. * perform proper knife skills and/or use of kitchen equipment (slicing machine, microwave, toaster, coffee maker, etc.). * use good judgment. * perform basic arithmetic. * satisfactorily communicate with guests, management and co-workers in a courteous, empathetic and discreet manner. * maintain regular and punctual attendance. * adhere to Peabody grooming standards. * exemplify Peabody Service Excellence.

Drives revenue to achieve Hotel's topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Focuses on properties BT Pricing strategy. Provides property support by coordinating and executing property internal mining efforts at assigned hotels. Partners with Leadership to ensure competitive sales strategies are in place for the hotel and stay competitive within the market by aligning on sales activities to generate business and communicate real-time competitor intel. Reports directly to Property Sales Leader (ASL or DOS/DOSM) and works closely with the hotel General Managers, focuses on sales driven tasks. May work with Local Sales and U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place. CANDIDATE PROFILE Education and Experience Required: * High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR * 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. Preferred: * 4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry. CORE WORK ACTIVITIES Managing Sales Activities * Works with Property Sales Leader (ASL or DOS/DOSM) in identifying the top accounts of each stakeholder hotel, determine account deployment structure, identify key buyers within each account, and coordinate efforts to drive demand and pull-through business from the accounts for the stakeholder hotels. * Assist Property Sales Leader in identifying share shift targets. * Ensures effective and efficient funnel management through available systems and collaborating with Multi-Hotel Sales. * Manages daily Status Change reports to help close on hotel business. * May work with Local Sales, U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place. * Provides property support by coordination and executing property internal mining efforts to assigned hotels * Solicits new business from non-deployed small business accounts, reader boards, and leads sent through internal referral mechanisms. * Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads. * Utilizes internal lead referral tools (e.g., eProspecting Portal) to solicit new business opportunities and contacts. * Ensure Hotel has property lead generation program to identify new business. * Re-solicits non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate. * Drives customer satisfaction through daily interactions (e.g., solicitations, re-solicitations, account calls, site inspections, new business calls, face to face activities, etc.). * Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.). * Conducts site inspections for customer accounts as appropriate. * Maintains complete and up-to-date lead information on each account in CI/TY SFA Web and EMPOWER to verify accurate reporting and customer base information. * Qualifies and maintains customer's long-term business potential and refers customers to market, field, hotel or national sales office, as required. * Verifies accurate and timely lead turnover to other Sales Channels and partners closely with the Multi-Hotel Sales to ensure qualified leads are entered into CI/TY SFAWeb. * Leverages MI Leads for Out of Org, Non-Deployed Accounts. * Presents stakeholder hotel benefits and features based on customer needs. * Understands and utilizes all business processes written in support of the sales organization. * Utilizes negotiation skills and creative selling abilities to uncover new business. * Uses all information systems (e.g., CI/TY SFA Web, MRDW, MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotels. * Understands the overall market (e.g., competitors' strengths and weaknesses, economic trends, supply and demand etc.) to sell effectively against the competition. * Communicates trends, opportunities, and market changes to appropriate parties, as needed. * Leverages all available sales channels, (e.g., marriott.com, group and transient intermediaries, field sales, worldwide reservation offices, etc.), to optimize sales revenues. * Understands and actively utilizes company marketing initiatives/incentives to convert cold leads to warm leads. * Tracks weekly activities and relationship to revenue and room night production. * Sets day-today priorities to complete assigned responsibilities * Actively participates and contributes to Sales Strategy Meetings as appropriate. * Adjusts to significant variation in daily workload through independent prioritization. * Drives revenue from local non-deployed accounts for the hotels the Sales Executive represents by proactively soliciting new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. * Activate local tactics for deployed accounts to pull-through local buyer needs. Communicate best practices for generating creative revenue opportunities. * Performs other duties as appropriate. * Building Successful Relationships * Leverage deployed account resources to drive business for properties for identified hotels to pull-through business to grow account share. * Participates in community and hotel networking events (e.g., Rotary Clubs, RI Social Hours, Chamber of Commerce, etc). * Visits neighborhood target and local small business accounts and coordinate follow up efforts. * Coordinates with Property Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas. * Works collaboratively with all sales channels (e.g. the Multi-Hotel Sales, Account Sales and Global Sales) to establish coordinated sales efforts that are complementary, and not duplicative. * Handles customer care issues and as necessary, refers them to the appropriate owner. * Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. * Services customers to obtain and grow share of the account. * Executes and supports the company's customer service standards. * Engages in property related events that support the development of new accounts (e.g., General Manager (GM) Reception, Concierge Level hospitality, etc.). * Performs other duties, as assigned, to meet business needs. Market based role driving sales initiatives for Marriott Select Brand Hotels in the Memphis area, Candidates reside in Memphis, Tennessee At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

is virtual/remote\*\*\*_ Part of the Americas Hilton Worldwide Sales Luxury Team with a specialty in luxury sales that ensures Hilton Luxury Brand owners and operators receive the combined benefits of Luxury expertise, access, competence, and experience\. As the Sales Director, Luxury Business Development, you will oversee the overall strategy to develop new accounts and business opportunities for our growing portfolio of Hilton Luxury Brand properties\. You will leverage your luxury sales expertise to identify and analyze unmanaged accounts for luxury revenue potential, solicit and convert new business opportunities in collaboration with our Hilton Luxury Brand properties\. On the Luxury Hilton Worldwide Sales team reporting to the Managing Director of Luxury Sales \- Americas, you will focus on driving revenue and maximizing sales performance to support the growth of our Hilton Luxury Brand properties\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Identify new luxury group customers and generate business opportunities from un\-managed Hilton accounts including all market segments, end\-users and potential third\-party partners\. + Qualify potential customers through 3rd party resources, solicitation efforts, social media, industry events and email\. + Manage leads through the sales pipeline from unmanaged accounts in collaboration with luxury property sales teams to maximize conversion\. + Develop and implement business development strategies to achieve growth and organizational goals\. + Develop new hotel customer engagement events targeting un\-managed accounts with qualified luxury group revenue opportunity\. + Attend new networking events and trade shows to build relationships and generate leads from unmanaged accounts\. + Lead our Hilton Luxury Brand Education series targeting new customers\. + Organize high touch personalized FAM trips focused on new business accounts\. + Attract new customers via elevated Brand Messaging and Communications via social channels use luxury\-focused content via Sprinklr\. + Utilize Salesforce to manage customer connections and results\. Document sales activity through sales opportunity and call reports\. + Conduct comprehensive market research to identify potential clients and emerging luxury market trends\. **How you will collaborate with others:** + Clients \- Engage to connect with decision makers and qualify potential for Hilton Luxury Brand business opportunities\. + Colleagues \- Collaborate with Hilton Worldwide Sales and partners to provide total client solutions demonstrating a "One\-Team" commercial culture while living the Heart of Hilton\. + Partner with the Sales Performance Management and HWS Business Development team to agree on the parameters of graduating accounts from unmanaged to managed luxury\-centric or vertical accounts\. + Partner with hotels to ensure full alignment, shared competitive sales intelligence, and active engagement\. + Support our customers and hotels in the sales process, industry visibility and education, and participation in Hilton meetings and conferences\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Five \(5\) years of professional experience in upper upscale and/or Luxury Group Sales, either on\-property or above property sales + Three \(3\) years of new business account development experience + In\-depth knowledge of the Hospitality Travel industry + Experience collaborating with teams on accounts + Proficiency in Word and Excel \(can understand and maintain spreadsheets\) + Travel up to 35\-40% \(including working outside of traditional working hours\) **It would be useful if you have:** + BA/BS bachelor's degree + Ten \(10\) years of global luxury hospitality sales experience **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The pay range for this role is $110,000 - $175,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Sales Incentive Plan \(SIP\), and the Company's long\-term incentive plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Director, Sales Luxury Business Development_ **Location:** _null_ **Requisition ID:** _COR015JT_ **EOE/AA/Disabled/Veterans**

Adhere to hotel specifications and standards in entering payroll data into the computer, auditing payroll data and maintaining files and records to produce accurate payroll period reports. REPORTS TO: Controller. SUPERVISES: Payroll Clerks. WORK ENVIRONMENT: Accounting offices. Job involves working: * under variable noise levels. * KEY RELATIONSHIPS: Internal: Accounting, Department Managers/Assistants, Human Resources and Hotel staff. External: Hotel guests/visitors, Corporate staff and other Peabody Hotels' staff. QUALIFICATIONS Essential: * High school graduate. * Fluency in job-related English, both verbal and written. * Provide legible communication and directions. * Compute basic mathematical calculations (add, subtract, multiply and divide numbers). * Detail oriented. * Maintain confidentiality of pertinent hotel data. * Satisfactorily communicate with guests, management and co-workers in a courteous, empathetic and discreet manner. * Maintain regular and punctual attendance. * Adhere to Peabody grooming standards. * Exemplify Peabody Service Excellence. Desirable: * College degree, Accounting major. * 2 years accounting experience. * Certification of previous training in computers. * Experience with computers, calculators or word processors. * Fluency in a second language, preferably Spanish. * Ability to: * input and access information into the computer. * maintain concentration and think clearly. * focus on details and resolve numerical problems. * prioritize, organize and follow up. * maintain confidentiality of pertinent hotel data. * promote positive relations with hotel staff. * provide clear and pleasant telephone communication. * perform job functions with minimal supervision. * work cohesively with other departments and co-workers as part of a team. * Prior training in guest relations. PHYSICAL ABILITIES Essential: * Exert physical effort in transporting/lifting up to 25 * Endure various physical movements throughout the work areas. * Remain in stationary position for extended periods throughout work shift. ESSENTIAL JOB FUNCTIONS * Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. * Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. * Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. * Maintain positive guest relations at all times. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain complete knowledge of computer system and manual procedures. * Set up and organize workstation with designated supplies, forms and resource materials; maintain cleanliness at all times. Report shortages to supervisor. * Answer telephone according to Peabody Service Excellence practices. * Be familiar with all hotel services/facilities to respond to guest inquiries accurately. Promote positive guest relations. * Handle guest complaints following the six step procedures and ensuring guest satisfaction. * Courteously handle disputed charges by guests. * Handle employee inquiries regarding paychecks. * Enter new employee records in payroll system from information received from Human Resources and create a pay period ending file. * Print employee timesheets; deliver to designated mailboxes. * Review time sheets or audit trail received from each department for authorized signature of department manager, figures and totals. File sheets and cards. * Follow up with department managers for proper documentation for edits reviewed in Audit Trail reports. * Review overtime charges and ensure proper authorization forms are complete; resolve discrepancies with respective manager. * Reconcile daily time sheets according to procedures to determine actual hours worked, differential rates and hours to be charged to another department; resolve discrepancies with respective manager. * Review amount of tips claimed by tipped employees and input into payroll program at end of each pay period. * Reconcile tip distribution reports. Input the amount with corresponding code into each employee's record. Stamp worksheet posted and file. * Input time sheet corrections into payroll system. * Review all AA's for complete information and ensure accuracy of figures; resolve discrepancies with Human Resources. Input information using appropriate codes with total hours to be paid. * Maintain accurate record of all issued checks and ensure security of all unused checks. * Distribute paychecks with signature lists. Ensure security of all checks. * Complete verification of employment forms received from Human Resources. * Process rate changes and transfers and file within one week of receipt. Process paycheck adjustments after reconciling discrepancy and post adjustment in payroll system using designated code. Generate new check. Process terminated employees from payroll system after printing employee's final check with specified. File AA as designated. * Create check request for garnishment and other vendors and distribute to Accounts Payable. Print, make copies and distribute all payroll reports as directed: * Payroll Register. * Labor Distribution to Date Earnings. * Labor Distribution - Current Earnings. * Deductions/Other Earnings. * Control Sheet. * Hours Register. * Tax Summary. * Hours Not Taken. * * Garnishment/Child Support/Levy. * 401 K Plan. * United Way Contributions. * Benefit Arrears. * United States Savings Bond. * Base rates. * * Vacation/Personal day accruals. Maintain confidentiality of all information regarding payroll records. Responsible for the higher level management responsibilities of documenting and reconciling critical payroll related information in the form of monthly account analysis, and taking independent action to correct any errors relative to the following: * Accrued payroll. * Accrued vacation pay. * Accrued sick pay. * Banquet service charges. * Bellmen gratuities. * Room Service gratuities. * Voluntary AD&D deductions. * Credit Union Deductions. * Garnishment/Bankruptcy deductions. * Child support deductions/United Way. Responsible for taking individual action to respond to all external payroll related requests all from governmental agencies relative to Child Support and for answering interrogatories relative to garnishments. Act as the official company agent in accepting and processing all garnishments when the hotel has been adjudicated the garnishee. Has the overall latitude and discretion on the use of daily productive time to accomplish any payroll related issues. Act as the key authority in representing the accounting department in payroll related issues and concerns in all departmental meetings. Has specific proactive training responsibilities pertaining to the communications of all payroll related issues within the new hire employee orientation training process. Must be highly personal computer proficient and be able to utilize Lotus 123 and MS Windows software. Must be able to design specific on-demand labor reports or P/C worksheets required by operations managers in order to explain and document key payroll cost issues. Be responsible for utilizing discretionary time to train and supervise the payroll clerk's position on the following duties and responsibilities: * Daily capture of all time/attendance time clock information through the ADP labor reporting system. * Daily and weekly correction of department time logs from all reporting departments and managers. * Calculation of training hours. * Calculation of the waiters' tip pool rate and administration and payment of all tip pool monies. * Processing of all payroll adjustments for any errors, or omission in employee pay. * Daily polling and collection of all time punches via personal computer access. * Generation of all required daily, weekly and biweekly labor reports and productivity reports. * Daily processing of all new hire information and employee termination information. * Daily processing of all system validated time clock information in order to allow newly hired personnel time clock access via approved time cards. * Provide all necessary technical training as same relates to IRS regulations and company payroll policies. * Provide direct hands-on training as same relates to the company's very visible Service Excellence employee training program. SECONDARY JOB FUNCTIONS * Assist with other Accounting job functions as assigned. * Legibly document maintenance needs on work orders and submit to manager. * Assist the Benefits Manager in the reconcilement of Health Benefit Arrears and payments applied.

* Minimum 2 years experience in plant operations. * Working knowledge of: * plant equipment. * plumbing codes. * electrical codes. * national/local fire codes. * local mechanical code. * water treatment program. * blueprints and plumbing schematics. * power and hand tools, meters, etc. as they relate to the technical trades. * Fluency in job-related English, both verbal and written. * Provide legible communication and directions. * Compute basic mathematical calculations (add, subtract, multiply and divide numbers in processing charges). * Ability to: * interpret manufacturer's literature for installation, preparation, use and upkeep of various materials and products used throughout the property. * be well organized and follow instructions. * focus attention on details. * operate high reach lifts. * prioritize tasks and comply with deadlines for work assignments. * be a clear thinker and perform well under pressure work assignments. * work and perform job functions with minimal supervision. * work cohesively with co-workers as part of a team. * maintain knowledge of proper chemical handling and disposal methods. * understand and execute all safety and emergency procedures (for example: fire, crowd control, inclement weather, and bomb threats). * operate and control electrical/mechanical equipment (for example: meters, switchgear, boilers, pumps, chillers). * work in temperature extremes. * safely always operate a motor vehicle. * utilize communication equipment (for example: telephones, radios, and beepers). * satisfactorily communicate with guests, management and co-workers in a courteous, empathetic, and discreet manner. In addition, be able to direct/escort guests to various facilities and functions within the hotel. * interact with guests and other employees. * read, write, and count effectively and understand diagrams. * work with chemicals. * understand and operate emergency equipment (for example: fire extinguisher, wheelchairs, respirators). * maintain regular and punctual attendance. * adhere to Peabody grooming standards. * exemplify Peabody Service Excellence. * CFC Certified and/or licensed.

JOB OVERVIEW: Courteously greet and escort guests to tables and assist in seating, ensuring hotel standards of service. Assist in preparing the Restaurant for service and maintaining the cleanliness of the room at all times. Take reservations and maintain reservation book. Assist in monitoring the guests' needs and the flow pattern of the guest being seated. REPORTS TO: Capriccio Manager, Capriccio Assistant Manager and Capriccio Supervisor. SUPERVISES: N/A. WORK ENVIRONMENT: Specialty Restaurant, Kitchen/Stewarding service areas. Job involves working: * under variable temperature conditions. * under variable noise levels. * outdoors/indoors. * around chemicals. KEY RELATIONSHIPS: Internal: Staff in Capriccio Grill, Bar, Kitchen/Stewarding, Cashier, Housekeeping, Front Desk, Guest Services, Engineering, Security and PBX. External: Hotel Guests and Visitors. QUALIFICATIONS Essential: * Provide legible communication and directions. * Compute arithmetic. * 1 year experience in similar position dealing with the general public. * Minimum 18 years of age to serve alcoholic beverages. * Fluency in English, both verbal and written. * Ability to: * perform job functions with attention to detail, speed and accuracy. * prioritize, organize and follow up. * be a clear thinker, remaining calm and resolving problems using good judgment. * follow directions thoroughly. * understand and anticipate guests' service needs. * work cohesively with associates as part of a team. * work with minimal supervision. * maintain confidentiality of guest information and pertinent hotel data. * provide clear, pleasant telephone communication with proper grammar. * promote positive relations with all individuals who approach the restaurant and contact restaurant by telephone. * think clearly and quickly, maintaining concentration and making conscience decisions in pressure situations. * read, write, count and understand diagrams. * understand and execute all safety and emergency procedures (fire, crowd control, inclement weather, bomb threat, etc.). * satisfactorily communicate with guests, management and co-workers in a courteous, empathetic and discreet manner. * maintain regular and punctual attendance. * adhere to Peabody grooming standards. * exemplify Peabody Service Excellence. Desirable: * High school graduate or equivalent vocational training certificate. * Restaurant service experience in a similar market. * Certification of previous training in liquor, wine and food service. * Previous culinary training. * Knowledge of a foreign language. * Certification in CPR. * Knowledge of local activities and attractions appropriate for restaurant clientele. * Ability to suggestively sell. * Ability to input and access information in the property management system/computers. * Previous guest relations training or experience. PHYSICAL ABILITIES Essential: * Exert physical effort in transporting food and beverages up to 50 pounds to and from outlets. * Endure various physical movements throughout the work areas. * Reach overhead, full arm's length. * Remain in stationary position for 1 hour throughout work shift. * Ability to walk and stand for the scheduled shift on a marble floor. * Ability to move freely within the Capriccio Grill and kitchen areas. * Ability to bend, squat and reach frequently. ESSENTIAL JOB FUNCTIONS * Maintain complete knowledge of and comply with all departmental policies, service procedures/ and standards. * Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. * Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. * Maintain positive guest relations at all times. * Maintain positive associate relations at all times. * Be familiar with all hotel services/features and local attractions/activities in order to respond to guest inquiries accurately. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain complete knowledge of: * scheduled daily activities and in-house groups. * hotel extension numbers. * hours of operation of each outlet, ambiance, menu selections and price range. * Be familiar with all menu items, specials, 86'd items, liquor brands, beers and non-alcoholic selections available in the Restaurant. * Place newspapers in designated areas for breakfast as specified in departmental procedures. * Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. * Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant. * Prepare station chart and assign stations to staff following departmental procedures. * Set up Host(ess) station with necessary supplies; maintain cleanliness at all times. Report shortages to Manager. * Get reservation from room service before the dinner shift begins * Inspect condition and cleanliness of menus and wine lists; ensure designated amounts are available. Update menus and wine lists as changes occur. * Inspect the Restaurant environment and entrance area, ensuring that all standards are met; rectify any deficiencies; maintain cleanliness at all times. * Inspect tables and stations, ensuring that all set-ups meet the department standards. Check throughout meal period and relay deficiencies to respective associate and follow up on corrections. * Guide the Servers and Buspersons in table set-up, ensuring optimum service to guests. * Answer restaurant telephone courteously and efficiently. * Take, record and confirm restaurant reservations/cancellations. * Escort guests to tables and assist in seating at tables; menus should be presented open. Extend pleasantries. * Pull out chairs for ladies. * Accommodate all requests for information courteously. * Communicate VIP arrivals to designated associate for follow up: * Check for any special notes for tables, such as cake orders, and make sure to communicate them to the associate and to the manger on duty * Check for special request for certain table numbers or the Private Dining Room. * Extend courteous departures as guests leave the restaurant and invite them to return. * Ensure tables are cleaned and reset and that chairs are free from crumbs before seating guests * Complete closing duties as assigned. * Oversee and check completion of staff's closing duties. * Oversee all aspects of restaurant during absence of Manager and/or Assistant. * Legibly document pertinent information in restaurant logbook. * Be familiar with operation of POS system and manual system procedures. SECONDARY JOB FUNCTIONS * Assist in set up of room and service of food and beverages to guests as assigned to ensure optimum service to guests. * Assist in cashiering procedures where time demand exists. * Take, record and relay messages in accordance with standards. * Complete storeroom requisitions as assigned. * Obtain cigars/cigarettes when requested by guests. * Follow maintenance program and cleaning schedule. * Legibly document maintenance needs on work orders and submit to Manager. * Attend menu and wine tastings as scheduled. STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other associates or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

_\*\*\*This role can be based at our corporate office in McLean, VA or Remote\*\*\*_ This is your chance to be part of our in\-house Hilton Supply Management \(HSM\) team that supports our brands, owners, and operators\! HSM has transformed how supply chain and procurement adds value to the hospitality industry, with 6 billion dollars of spend influence, over 2000 suppliers, and support of sustainability, supplier diversity, and responsible sourcing goals\. As a Procurement Operations Analyst, you will support the team in partnering with all our brands and helping influence and guide programs with unique and distinctive products and services\. On the Procurement Technology team reporting to Manager of Global Procurement Applications, you will work on projects including system enhancements and reporting, communications, and change management\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Manage support inbox to respond to user inquiries and troubleshoot issues + Assist internal team members in managing their spend and suppliers + Train users in the procure\-to\-pay process + Maintain training materials and host office hour sessions **How you will collaborate with others:** + You will create reports to provide to Senior Leadership + You will join internal working sessions to keep track of team projects and goals **What you will take ownership of:** + Host weekly office hours and lead training sessions + Create and update training documentation **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + One \(1\) year of procurement experience + One \(1\) year of experience working in a business setting or collaborating with corporate clients + Microsoft Excel proficiency + Experience leading/hosting virtual training sessions + Travel up to 10% \(if applicable\) **It would be useful if you have:** + Coupa experience + Salesforce experience + Hospitality industry experience **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The pay range for this role is$60,000 - $85,000and is determined based on applicable and specialized experience and location\.\#LI\-REMOTESubject to plan terms and conditions, you will be eligible to participate in the HiltonAnnual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\. **Job:** _Supply Management, Procurement, Purchasing, and Receiving_ **Title:** _Analyst, Global Procurement Applications_ **Location:** _null_ **Requisition ID:** _COR015JX_ **EOE/AA/Disabled/Veterans**

Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive. This rapidly growing company seeks enthusiastic and reliable cleaners to work in one of our client's sites. The ideal candidate must be self-motivated, able to work independently, yet also be a team player. We encourage you to apply if you are looking to advance your career in a fast-growing company. Schedule: 7:30AM to 11:30AM Monday to Friday Pay: $15.00/hour Job tasks include, but are not limited to: Responsible for cleaning, dusting, vacuuming, sanitizing, and disinfecting bathrooms, breakrooms, and other assigned areas. Responsible for the dust and wet mopping of floors. Responsible for the removal of trash and replacement of trash can linings. Perform other duties as assigned. Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post. Requirements Frequent lifting, carrying, pushing, or pulling up to 50 lbs. Must be able to follow basic safety procedures and precautions. Candidate must have reliable transportation, be legally authorized to work in the United States, and be willing to submit to a background check. Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Interstate - Work Happy! Salary Description $15.00/hour

is virtual/remote \(US Based\)\*\*\*_ As a Senior Leisure Sales Manager, you will support the efforts to drive revenues as it pertains to Consortia and Wholesale\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Manage the Leisure Consortia and Wholesale Accounts\. + Travel on sales missions, focused on Key feeder markets\. + Attend Luxury Tradeshows that have the greatest impact on sales\. + Work with DOSM to strategize priorities to drive leisure sales revenues\. + Site Inspections when on Property\. + Host FAMs when on property\. + Marketing initiatives with each Consortia\. **How you will collaborate with others:** + Support the front desk and reservations with updates on Promotions and Special Offers\. + Work with the Property Sales Team\- to strategize new ideas to drive room revenue\. + Work with Hilton Worldwide Sales on collaborations to drive leisure sales\. **What you will take ownership of:** + Achieve the Consortia and WS Sales Budget\. + Connect with Travel Advisors and ensure their requests are being handled effectively\. + Cultivate strong relationships for the benefit of the hotel\. + Curate FAMs onsite\. + Strategize all leisure sales initiatives with DOSM and DORM\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Two \(2\) years of work experience in luxury leisure sales + Luxury Resort experience + Luxury Consortia experience + Travel up to 50% of the year **It would be useful if you have:** + Bilingual in English and Spanish \(written and spoken proficiency\) + Experience in Latin America + Prior experience working from US, supporting a property team in another region **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $80,000 \- $110,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Sales Incentive Plan \(SIP\) consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Senior Leisure Sales Manager_ **Location:** _null_ **Requisition ID:** _COR015JQ_ **EOE/AA/Disabled/Veterans**

REPORTS TO: Hotel Manager, Director of Front Office, Front Office Assistant Manager, Manager on duty. SUPERVISES: Front Desk Agents, Bell/Door staff, and Concierge staff. WORK ENVIRONMENT: Front Desk and Back Office Areas, Guest Rooms and Public Areas. Job involves working: * under variable temperature conditions. * under variable noise levels. * indoors. KEY RELATIONSHIPS: Internal: Staff in Front Desk, Bell/Door, Transportation, Concierge, Reservations, Front Desk Management, Hotel Assistant Managers, Catering & Sales, Food and Beverage, Accounting, Housekeeping, Executive Offices, Security and Engineering. External: Hotel guests/visitors, Tour company representatives, Limousine service personnel, other hotels and vendors/suppliers, and Group Coordinators. QUALIFICATIONS Essential: * High school graduate or equivalent vocational training certificate, some college. * Previous experience in cashiering. * Previous experience in Hotel Management Preferred. * Fluency in English, both verbal and written. * Compute basic arithmetic, including using of percentages. * Ability to: * perform job functions with attention to detail, speed and accuracy. * prioritize and organize. * be a clear thinker, remaining calm and resolving problems using good judgment. * follow directions thoroughly. * understand guests' service needs. * work cohesively with co-workers as part of a team. * work with minimal supervision. * maintain confidentiality of guest information and pertinent hotel data. * ascertain departmental training needs and provide such training. * direct performance of staff and follow up with corrections when needed. * satisfactorily communicate with guests, management and co-workers in a courteous, empathetic and discreet manner. * maintain regular and punctual attendance. * adhere to Peabody grooming standards. * exemplify Peabody Service Excellence. 7. Input and access information in the property management system/computers/point of sales system. 8. Must have proven guest relationS skills. Desirable: * Some college or training in Hospitality Industry. * Ability to communicate in a secondary language. * Previous experience as a Front Desk Supervisor. * Ability to suggestively sell. * Previous guest relations training. * Previous experience in a Preferred Hotel. PHYSICAL ABILITIES Essential: * Remain in stationary position for extended hours throughout work shift. ESSENTIAL JOB FUNCTIONS * Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. * Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. * Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. * Maintain positive guest relations at all times. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain complete knowledge at all times of: * * all hotel features/services, hours of operation. * all room types, numbers, layout, decor, appointments and location. * all room rates, special packages and promotions. * daily house count and expected arrivals/departures. * room availability status for any given day. * scheduled in-house group activities, locations and times. * all hotel and departmental policies and procedures. * Access all functions of the computer system. * Ability to follow proper Peabody Hotel phone etiquette. * Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business. * Ensure that current information on rates, packages and promotions is available at the Front Desk and that all staff is knowledgeable regarding such. * Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations. * Ensure that staff members report to work as scheduled. Document any late or absent employees. * Coordinate breaks for staff. * Assign work duties to staff. * Conduct pre-shift meeting with staff and review all information pertinent to the day's business. * Inspect grooming and attire of staff; rectify any deficiencies. * Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel. * Constantly monitor staff performance in all phases of service and job functions; rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff, Reservations staff and Concierge staff. * Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently. * Monitor communication logs and ensure that guest requests are followed up within specified amount of time, according to hotel standards. * Monitor safe deposit box procedures; audit accuracy of cards with proper signatures and ensure availability of keys. * Monitor guest mail and ensure that it is processed according to procedures. * Monitor and ensure that express checkouts are processed through the system. * Monitor the staff's interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. * Assist staff with their job functions to ensure optimum service to guests. * Observe guest reactions and confer frequently with staff to ensure guest satisfaction. * Assist guests with reports of lost/stolen articles, following hotel policy. * Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations. * Ensure security of guest room access. * Monitor and ensure that all cashiering procedures comply with Accounting policies and standards regarding: * Contracted banks. * Shortages/overages. * Late charges. * Petty cash/paid outs. * Adjustments. * Posting charges. * Making change for guests. * Cashing personal/travelers checks. * Payment methods/processing. * Settling accounts. * Closing reports. * Cashier reports. * Balancing receipts. * Dropping receipts. * Securing banks. * Review previous night's no-shows, verify and ensure billing of such. * Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures. * Assist staff with expediting problem payments. * Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or "walked" guests. * Audit surrounding area hotels daily for status of rooms, rates, discount rates and packages. Maintain current list of available locations for walk situations. * Anticipate low occupancy periods and coordinate blocking of rooms with Executive Housekeeper to maximize labor costs, deep cleaning and maintenance of rooms. * Review the arrival report for accuracy and completeness. Check printed registration cards against information on arrival report; rectify any deficiencies with respective personnel. * Ensure that all VIPs are pre-registered according to standards. Monitor VIP arrivals; greet and escort them to their room. * Work closely with Housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report guest concerns. * Print special requests report and block according to specifications. * Balance room types daily. * Print credit check report and review status of each account. Follow up on accounts beyond approved credit limits. * Review resumes for arriving groups; organize and coordinate master accounts and check-in/ pre-registration procedures. * Print and review masters for departed groups; check accuracy and distribute to Accounting. * Review flag reports and follow up accordingly. * Coordinate delivery time of amenities with Room Service, ensuring timely delivery. * Review requests for late checkouts and approve according to occupancy. Communicate this information to Housekeeping. * Daily review all out-of-order rooms with respective departments to determine most current status and estimated date for return to room inventory. * Print report on discrepant rooms, research discrepancies and enter current status accordingly. * Complete an inspection of all guest room floors, public areas and restrooms daily and rectify deficiencies with respective departments. * Complete bucket check nightly. * Monitor communication logs and ensure that guest expectations and requests are fulfilled. * Maintain awareness of undesirable persons on hotel premises and escort off property. Contact Security where necessary. * Ensure all closing duties for staff are completed before staff signs out. * Conduct a ____ week formal training program on the required job functions with criterion expected and department orientation with new hires. Conduct ongoing training with existing staff. * Must be effective in handling problems in the workplace, including anticipating, identifying, and solving problems as necessary * Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need. * Ability to type a minimum of 30 words per minute. * Provide feedback to staff members on their performance. Handle disciplinary problems and counsel employees. * Foster and promote a cooperative working climate, maximizing productivity and employee morale. * Complete work orders for maintenance repairs and submit to Engineering. Contact Engineering directly for urgent repairs. * Document pertinent information to the designated department. * Complete all paperwork and closing duties. * Review status of assignments and any follow-up action with on-coming Supervisor. SECONDARY JOB FUNCTIONS * Complete and direct scheduled inventories. * Prepare weekly forecast of revenues and labor costs. * Conduct monthly departmental meetings. * Attend designated meetings. * Interview Front Desk applicants. * Complete departmental filing. * Escort employees to the cashier room and their vehicles during specified hours. * Provide guest room tours. * Assist the Front Desk Manager with preparation of annual forecasts and rooms budget. * Assist in strategizing control of room inventory to maximize revenues. * Follow up on assignments given by Front Desk Manager. STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

REPORTS TO: Lobby Bar Supervisor, Banquet Beverage Supervisor and/or Beverage Manager. SUPERVISES: N/A. WORK ENVIRONMENT: Bar outlets, Banquet rooms and service areas. Job involves working: * under variable temperature conditions (or extreme heat or cold). * under variable noise levels. * outdoors/indoors. * around fumes and/or odor hazards. * around dust and/or mite hazards. * around chemicals. * long hours during the busy season. KEY RELATIONSHIPS: Internal: Staff in Bar, Kitchen/Stewarding, Restaurant, Storeroom/ Purchasing, Housekeeping and Engineering. External: Hotel guests and visitors, Equipment Repair associates. ESSENTIAL JOB FUNCTIONS 1. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. 2. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. 3. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. 4. Maintain positive guest relations at all times. 5. Be familiar with all hotel services/features and local attractions/activities in order to respond to guest inquiries accurately. 6. Resolve guest complaints, ensuring guest satisfaction. 7. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. 8. Maintain complete knowledge of all menu items, liquor brands, beers, wines and non-alcoholic selections available. 9. Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list. 10. Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. 11. Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation and menus. 12. Complete opening side duties: * Check quality and amount of all Bar stock and supplies by using consumption report * Complete opening inventory sheet. * Requisition all necessary supplies. * Transport supplies from Storeroom to designated Bars. * Stock ice in Bar. * Stock glassware and paper supplies. * Set up glassware and paper supplies. * Set up bottles in display cabinet and speed rail. * Check temperature of refrigeration units and glass wash machine. * Prepare bowls of Bar snacks; place on Bar and tables at opening. 13. Inspect cleanliness and condition of Bar and service areas; rectify any deficiencies. 14. Assist Bartender in preparing garnishes and mixes. 15. Replenish supplies in Bars throughout shift. 16. Restock ice. 17. Answer phones according to Peabody Service Excellence practices. 18. Monitor and maintain cleanliness, sanitation and organization of Bar and service areas. 19. Transport soiled wares to dishwashing area. 20. Extend courteous salutations when guests leave outlet and invite them to return. 21. Clean and sanitize glassware in glass machine 22. Ensure maximum usage of all supplies to attain budgeted beverage cost and to prevent waste. 23. Use all chemicals in accordance with OSHA regulations and hotel requirements. 24. Complete closing side duties: * Properly store all reusable goods. * Empty and drain ice bin. * Scrub sink. * Remove all items from bar top and tables; place clean items in designated areas; wipe clean all surfaces of bar top and tables. * Remove liquor and bottles from speed rail and liquor cabinet. * Secure all liquors, beers, wines, coolers, cabinets and storage areas. * Wipe down all bottles and surfaces. * Clean all bar equipment and tools. * Remove trash. * Sweep and mop floor behind bar, office and the service bar. 25. Must have certification of TIPS Training within 60 days of employment. SECONDARY JOB FUNCTIONS 1. Assist with weekly/monthly inventories. 2. Follow maintenance program and cleaning schedule. 3. Legibly document maintenance needs on work orders and submit to Manager. QUALIFICATIONS Essential: 1. Minimum of 18 years of age to handle liquor. 2. Food handling certificate. 3. Fluency in English, both verbal and written. 4. Provide legible communication. 5. Compute basic arithmetic. 6. Ability to: * perform job functions with attention to detail, speed and accuracy. * prioritize and organize * be a clear thinker, remaining calm and resolving problems using good judgment. * follow directions thoroughly. * understand guests' service needs. * work cohesively with co-workers as part of a team. * work with minimal supervision. * maintain confidentiality of guest information and pertinent hotel data. * assist in the tracking of additional product being taken to bartenders. * satisfactorily communicate with guests, management and co-workers in a courteous, empathetic and discreet manner. * maintain regular and punctual attendance. * adhere to Peabody grooming standards. * exemplify Peabody Service Excellence. Desirable: 1. High school graduate or equivalent vocational training certificate. 2. Previous experience in Hospitality Industry in similar position. 3. Certification in alcohol awareness program. 4. Certifications of previous training in liquor, wine and food service. 5. Knowledge of proper chemical handling. 6. Ability to suggestively sell. 7. Ability to input and access information in the property management system/computers/point of sales system. 8. Previous guest relations training. 9. Certification in CPR. PHYSICAL ABILITIES Essential: 1. Exert physical effort in transporting up to 300 pounds. 2. Endure various physical movements throughout the work areas. 3. Reach arm's length above shoulder. 4. Remain in stationary position for 30-45 minutes throughout work shift.

HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique. What your day-to-day will be like: Develop and deliver front-end assets for Hilton's websites, including component development, writing unit tests and bug fixes, and keeping compliance with web accessibility and platform standards. Follow the defined agile framework delivering industry-leading front-end web solutions with premier quality and performance. Accept and demonstrate the core principles of front-end development practices and ensure these principles are followed throughout the team. How you will collaborate with others: Collaborate with architects, product owners, delivery managers, quality engineers, designers, and other developers to design and implement the Hilton web application experience. Participate in Agile ceremonies including grooming sessions, daily stand-ups, retrospectives, and code reviews. What deliverables you will take ownership of: Clean, maintainable, and well-documented code for UI components along with contribution to reusable code libraries. Unit tests, and end-to-end tests ensuring the test coverage meets minimum criteria and also mimics user behavior. WHY YOU'LL BE A GREAT FIT You have these minimum qualifications: Three (3) years of professional work experience in Technology or related field One (1) year of React experience Experience with HTML, CSS, and JavaScript Familiarity with AI-powered development tools This is a hybrid role and would require to be near one of our three US office locations (McLean, Dallas, or Memphis) Travel up to 10% annually It would be useful if you have: Bachelor's Degree, or Associate's Degree plus six plus (6+) years of Technology related experience, or High School Degree/GED plus twelve plus (12+) years of Technology related experience Five plus (5+) years of professional experience in Technology or a related field Two plus (2+) years of experience working with React Practical experience using AI-powered solutions to streamline development processes or deliver innovative features WHAT IT IS LIKE WORKING FOR HILTON Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process. ***This role is based at one of our corporate offices in Memphis, TN, McLean, VA, or Dallas, TX*** This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Senior Software Engineer, you will bring your technical skills to a hospitality company with an award-winning culture. On the Web-Software Engineering Team reporting to the Senior Manager, you will support projects including Hilton.com and various customer-facing applications. HOW WE WILL SUPPORT YOU Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: Go Hilton travel program\: 110 nights of discounted travel with room rates as low as $40/night Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Paid parental leave for eligible Team Members, including partners and adoptive parents Mental health resources including free counseling through our Employee Assistance Program Paid Time Off (PTO) Learn more about the rest of our benefits At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. **Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

REPORTS TO: Director of Front Office, Front Office Assistant Manager, Rooms Controller, Manager on Duty. SUPERVISES: N/A. WORK ENVIRONMENT: Front Desk and Back Office Areas, Guest Rooms and all Public Areas. Job involves working: * under variable temperature conditions. * under variable noise levels. * indoors. KEY RELATIONSHIPS: Internal: Staff in Front Desk area, Bell/Door, Transportation, PBX Staff, Concierge, Reservations, Hotel Assistant Managers, Sales & Catering, Housekeeping, Restaurants, Accounting, Engineering and Security. External: Hotel guests/visitors, Tour company representatives, Limousine service personnel other hotels, Group Coordinators. ESSENTIAL JOB FUNCTIONS * Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. * Maintain complete knowledge of correct maintenance and use of equipment. * Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. * Maintain positive guest relations at all times. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain complete knowledge at all times of: * all hotel features/services, hours of operation. * all room types, numbers, layout, decor, appointments and location. * all room rates, special packages and promotions. * daily house count and expected arrivals/departures. * room availability status for any given day. * scheduled daily group activities. * Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times. * Ability to understand and execute all safety and emergency procedures (for example: fire, crowd control, inclement weather, and bomb threats). * Ability to adhere to the Peabody Hotel Standards, Mobil Standards, AAA Standards, and Preferred Standards. * Meet with Supervisor to review daily assignments and priorities. * Meet with departing Front Desk Agent to review business status and follow up items. * Access all functions of computer system. * Ability to type a minimum of 30 words per minute. * Ability to focus on attention to detail. * Ability to work well under pressure. * Ability to sustain direct contacts with the public; must establish high degree of customer service, (smile, eye contact, positive person presentation, etc.) and high volume interaction with guest and staff. * Ensure and adhere to the VIP procedures. * Attend and participate departmental/hotel meetings and line-ups. * Set up workstation with necessary supplies. * Follow proper Peabody phone etiquette. * Promote positive guest relations to all individuals approaching the Front Desk. * Process all guest check-ins. * Confirm reservations in system and review all noted information. * For guests without a reservation, sell the room type agreed upon. * Register guest in the computer and generate a registration card. * Verify registration card information with the guest. * Obtain back-up information for guest's credit/payment method and input into system; collect cash when designated. * Assign room to guest(s). * Advise guests of any messages, mail, faxes, etc. received for them. * Inform guests of room safe and club floor key access. * Communicate services and amenities of the hotel to guests. * Obtain proper identification for tax-exempt guests and attach copy to registration card. * Direct Bell Person to escort guests and transport their luggage to the room. * Maintain guest history files on all guests. * Communicate VIP arrivals to designated personnel for escort and delivery of amenities. * Set up accurate accounts for each guest checking in according to their requirements (i.e., sharewiths, separate room/tax/incidentals, comp). * File registration cards by room number. * File vouchers and tax exempt forms in designated area. * Be aware of the business levels and particular groups, repeat guests, and VIP's in house. * Accommodate room changes. * Document all guest requests, complaints or problems. * Take, record and relay messages accurately, completely and legibly. * Offer detailed information on the voice mail system to callers and guests wishing to leave a message. * Accept and record wake-up call requests; deliver to PBX. * Issue safe deposit boxes to guests and ensure security of keys. * Distribute all guest and department mail. * Monitor, send and distribute guest faxes. * Document and confirm reservations and cancellations. * Block rooms in computer and follow through on designated requirements. * Pre-register designated guests and prepare key packets. * Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). * Generate, print and distribute daily and weekly reports. * Resolve discrepancies on the room status report with Housekeeping. * Match the bucket check to in-house guest ledger report; report discrepancies to Manager. * Process all checkouts. * Resolve any late charges. * Present folio to guest and resolve any disputed charges. * Settle guest accounts. * Retrieve guest room key from guest. * Solicit guest comments on their stay. * Process express checkouts. * Handle requests for late checkouts. * Conduct group check-ins/outs. * Assist all departments/executives in obtaining appropriate information regarding groups, inventory and guest information. * File guest room keys and ensure the safe keeping of keys at the Front Desk. * Adhere to all cashiering procedures: * Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges. * Make change for guests. * Cash guests' personal checks/travelers checks. * Post charges. * Run closing reports. * Count and secure bank. * Complete designated cashier reports. * Balance receipts. * Drop receipts. * Document pertinent information to designated departments. QUALIFICATIONS Essential: * High school graduate or equivalent vocational training certificate. * Compute basic arithmetic, including the use of percentages. * Fluent in English, both verbal and written. * Provide legible communication and directions. * Ability to: * perform job functions with attention to detail, speed and accuracy. * prioritize and organize. * be a clear thinker, remaining calm and resolving problems using good judgment. * follow directions thoroughly. * understand guests' service needs. * work cohesively with co-workers as part of a team. * work with minimal supervision. * maintain confidentiality of guest information and pertinent hotel data. * input and access information in the property management system/computers/point of sales system. * satisfactorily communicate with guests, management and co-workers in a courteous, empathetic and discreet manner. * maintain regular and punctual attendance. * adhere to Peabody grooming standards. * exemplify Peabody Service Excellence. Desirable: * Some college or training in Hospitality Industry. * Previous experience as Front Desk Agent. * Previous cashiering experience. * Ability to communicate in other languages * Ability to suggestively sell. * Previous experience in a Preferred Hotel. * Previous guest relations training. PHYSICAL ABILITIES Essential: * Endure various physical movements throughout the work areas. * Remain in stationary position for extended periods of time. STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

is virtual/remote \(US Only\)\*\*\*_ This is your chance to be part of an in\-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions\! As a Senior Marketing Manager, you will support these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth\. On the Hilton Aruba & Westerly Commercial Team, you will report to the Commercial Director\. Your projects will include the opening of The Westerly and the full relaunch of the Hilton Aruba\. This relaunch will involve photo and video shoots, the resort Vanity site, developing PR and Social Media plans, and more\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Driving execution of Hilton Aruba's marketing plans across digital, social, web, paid media, and on\-property channels + Manage content, campaigns, and creative assets to ensure brand consistency, market relevance, and commercial impact + Monitor campaign performance, budgets, and timelines to improve results and maximize return on investment **How you will collaborate with others:** + Responsible as the daily agency contact to ensure execution of the plan + Identify strategic partnerships that support the hotel's positioning + Partner with the Commercial Director to bring marketing strategies and positioning to life including annual budget and marketing plan + Work with Hilton corporate teams \(Brand, Destination, MEC\) and external agencies to ensure aligned execution + Coordinate with resort leadership, to support strategic meetings, reporting, and initiatives **What deliverables you will take ownership of:** + Launch The Westerly at Hilton Aruba Caribbean Resort including completion of resort vanity site, marketing materials, PR activations, media and creator visits, and help plan resort opening event\. + All hotel marketing output including campaigns, websites, social channels, digital listings, and creative assets + Performance recommendations to support business planning and commercial decisions + Ongoing upkeep and optimization of brand site, vanity sites, third\-party platforms, and visual content libraries **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Four \(4\) years of combined marketing, advertising, or e\-commerce experience + Experience creating, managing and analyzing integrated marketing campaigns through a lens of quality and detail + Familiarity with some or all of the following: CMS, Social Media, OTAs, third party channel management + Travel up to 20% **It would be useful if you have:** + Luxury hospitality experience highly preferred + Fluent in Portuguese, Dutch or Spanish + Knowledge of marketing communication mediums including digital advertising, eCommerce, and social media + Excellent written skills to produce internal/external sales and marketing communication + Copywriting experience + Digital analytics experience + BA/BS/bachelor's degree **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The pay range for this role is $90,000 - $125,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Senior Marketing Manager_ **Location:** _null_ **Requisition ID:** _COR015JU_ **EOE/AA/Disabled/Veterans**

JOB OVERVIEW: Stock bars with designated supplies, ensuring no shortages for guest service. Maintain cleanliness of work areas and equipment according to hotel specifications. Assist Banquet Bartenders. REPORTS TO: Director of Banquets, Beverage Manager, Banquet Managers, Banquet Beverage Supervisors and Banquet Captains. SUPERVISES: N/A. WORK ENVIRONMENT: Banquet and meeting rooms and service areas. Job involves working: * under variable temperature conditions (or extreme heat or cold). * under variable noise levels. * outdoors/indoors. * around fumes and/or odor hazards. * around dust and/or mite hazards. * around chemicals. * long hours during the busy season. KEY RELATIONSHIPS: Internal: Staff in Bar, Kitchen/Stewarding, Restaurant, Storeroom/ Purchasing, Housekeeping and Engineering. External: Hotel guests and visitors, Equipment Repair associates. ESSENTIAL JOB FUNCTIONS * Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. * Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. * Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. * Maintain positive guest relations at all times. * Be familiar with all hotel services/features and local attractions/activities in order to respond to guest inquiries accurately. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain complete knowledge of all menu items, liquor brands, beers, wines and non-alcoholic selections available. * Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list. * Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving. * Complete opening side duties: * Check quality and amount of all bar stock and supplies in storage * Requisition all necessary supplies from Banquet Beverage Supervisors. * Transport supplies from Storeroom to designated Bars. * Stock ice in Bar. * Inspect cleanliness and condition of Bar and service areas; rectify any deficiencies. * Assist with preparing garnishes and mixes. * Replenish supplies in Bars throughout shift. * Answer phones according to Peabody Service Excellence practices. * Monitor and maintain cleanliness, sanitation and organization of Bar and service areas. * Transport soiled wares to dishwashing area. * Extend courteous salutations when guests leave outlet and invite them to return. * Ensure maximum usage of all supplies to attain budgeted beverage cost and to prevent waste. * Use all chemicals in accordance with OSHA regulations and hotel requirements. * Complete closing side duties: * Properly store all reusable goods. * Empty and drain ice bin. * Remove all items from bar top and tables. * Secure all liquors, beers, wines, coolers, cabinets and storage areas. * Wipe down all bottles and surfaces. * Clean all bar equipment and tools. * Remove trash. * Sweep and mop banquet area floors. * Must have and maintain TABC Server Permit within 60 days of employment. SECONDARY JOB FUNCTIONS * Assist with weekly/monthly inventories. * Follow maintenance program and cleaning schedule. * Legibly document maintenance needs on work orders and submit to Supervisors or Manager. QUALIFICATIONS Essential: * Minimum of 18 years of age to handle liquor. * TABC server permit. * Fluency in English, both verbal and written. * Provide legible communication. * Compute basic arithmetic. * Ability to: * perform job functions with attention to detail, speed and accuracy. * prioritize and organize. * be a clear thinker, remaining calm and resolving problems using good judgment. * follow directions thoroughly. * understand guests' service needs. * work cohesively with co-workers as part of a team. * work with minimal supervision. * maintain confidentiality of guest information and pertinent hotel data. * assist in the tracking of additional product being taken to bartenders. * satisfactorily communicate with guests, management and co-workers in a courteous, empathetic and discreet manner. * maintain regular and punctual attendance. * adhere to Peabody grooming standards. * exemplify Peabody Service Excellence. Desirable: * High school graduate or equivalent vocational training certificate. * Previous experience in Hospitality Industry in similar position. * Certification in alcohol awareness program. * Certifications of previous training in liquor, wine and food service. * Knowledge of proper chemical handling. * Ability to suggestively sell. * Ability to input and access information in the property management system/computers/point of sales system. * Previous guest relations training. * Certification in CPR. PHYSICAL ABILITIES Essential: * Exert physical effort in transporting up to 300 pounds. * Endure various physical movements throughout the work areas. * Reach arm's length above shoulder. * Remain in stationary position for 30-45 minutes throughout work shift. STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

* This role is based at one of our corporate offices in Memphis, TN or Dallas, TX* This is your chance to be a part of an in-house Technology team that's creating consumer-facing, modern technologies revolutionizing the hospitality industry around the world! As a Senior Lead Global Network Engineer, you will bring your technical skills to a hospitality company with an award-winning culture. On the Network Engineering team reporting to the Senior Director of Global Network Engineering, you will support projects including designing and implementing secured corporate networks. HOW WE WILL SUPPORT YOU Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: * Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Paid parental leave for eligible Team Members, including partners and adoptive parents * Mental health resources including free counseling through our Employee Assistance Program * Paid Time Off (PTO) * Learn more about the rest of our benefits At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans. HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique. What your day-to-day will be like: * Review incoming ServiceNow/JIRA requests and triage new networking/cloud/security demands * Run requirement refinement workshops to clarify team member needs * Score demands using WSJF/MoSCoW and facilitate executive prioritization sessions * Align demands with roadmap/budget, resolve conflicts, and document Value * Update weekly dashboards, quarterly reviews, and enforce demand Service level agreements ( * Lead architectural design sessions for Routing, Switching, Security, Cloud, and NetDevOps * Validate designs, promote IaC integration, and conduct risk assessments * Oversee PBR handoffs, approve change requests, attend CCB meetings, and craft notifications * Mentor team members, review technical deliverables, and resolve escalations * Create compliant user stories, forecast resources/budgets, and route work to specialists * Automate intake/reporting, train team members, and maintain Confluence documentation * Support async collaboration across time zones (BST/SGT) via JIRA/Confluence updates How you will collaborate with others: * Work with global team (Architect, Subject Matter Experts, and Engineers) on daily syncs and handoffs * Mentor Plan/Build teams on architecture, best practices, and technical challenges * Facilitate cross-phase meetings and knowledge sharing sessions * Engage leadership for prioritization, Value discussions, and executive updates * Coordinate with security/cloud teams for ServiceNow approvals and compliance agreement * Collaborate with vendors on NetDevOps and domain-specific integrations * Use async tools (JIRA comments, Confluence updates) for BST/SGT time zones * Notify Plan/Build/Run/leadership teams on changes, status, and deliverables * Resolve escalations and foster team collaboration through training roadmaps * Align with external partners (e.g., legal, application teams) on demands What deliverables you will take ownership of: * Prioritized demand backlog with full traceability (demand → project → milestone) * Weekly dashboards, quarterly demand reviews, and Service level agreement compliance reports * Compliant user stories with acceptance criteria and non-functional requirements * End-to-end architecture designs (validated against TOGAF/NIST with IaC integration) * Risk assessments, budget/resource forecasts, and Return documentation * ServiceNow intake/change requests with approvals * CCB approvals and notification communications to teams/leadership * Audit-ready Confluence documentation (runbooks, policies, reports) * Archived demands with lessons learned * Mentorship outcomes (training roadmaps, knowledge sessions, technical reviews) * PBR workflow adherence (handoffs, velocity/Service level agreement tracking) WHY YOU'LL BE A GREAT FIT You have these minimum qualifications: * Seven (7) years of professional work experience in Technology or related field * Five (5) years of experience in network engineering/architecture * Five (5) years of experience working as a technical project manager overseeing Routing, Switching, Security, Cloud, and NetDevOps in enterprise environments * Certifications such as CCIE (Routing/Switching or Security), AWS Solutions Architect, or PMP * Expert in tools like JIRA (Scrum/Kanban), Confluence, ServiceNow (intake/change requests), Terraform/Ansible (IaC), and network protocols (BGP, OSPF, VLAN) * Mentorship experience leading global teams (10+ people), with guidance in PBR models, zero-trust security, and multi-time zone collaboration * This is a hybrid role and would require to be near our Dallas or Memphis office location * Travel up to 15-20% It would be useful if you have: * Bachelor's degree in Computer Science, Network Engineering, or related field * Ten plus (10+) years in network engineering/architecture * Experience with hybrid/multi-cloud (AWS/Azure/GCP) and DevSecOps practices * Familiarity with compliance (GDPR, PCI-DSS, ISO) and governance in regulated industries WHAT IT IS LIKE WORKING FOR HILTON Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process. #LI-DNI