Senior Engineering Leader, Luxury Hotel Operations
Hyatt Hotels Corporation 4.6
Hyatt Hotels Corporation job in San Francisco, CA
An international hospitality company seeks a Director of Engineering for their San Francisco hotel. The role involves overseeing all aspects of engineering management, ensuring compliance with safety regulations, and leading a skilled maintenance team. The ideal candidate will have a Bachelor's degree in Engineering and extensive experience in luxury hospitality settings. Join us in delivering exceptional guest experiences while managing a dynamic team at a flagship location.
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$63k-100k yearly est. 6d ago
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Director of Engineering | Benefits Included and MORE!
Hyatt Hotels Corporation 4.6
Hyatt Hotels Corporation job in San Francisco, CA
Close Inclusive Collection Job Postings Notification
"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel - like the proper way to make a bed or how to best handle luggage - it's critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.' When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "
Director of Engineering | Benefits Included and MORE!
Engineering/Facility Maintenance
Director
Full-time
Yearly US Dollar (USD) pay basis
Summary
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
With our stunning California location, Embarcadero Center is literally your feet. Our financial district hotel's newly renovated guest rooms and suites offer a sophisticated urban-modernist haven in downtown with superb amenities for a dynamic stay near San Francisco's Embarcadero. A multimillion-dollar renovation has transformed our Embarcadero Center hotel's spacious guest rooms and suites into sophisticated urban retreats, with inviting modernist style in a natural palette, the latest amenities and spectacular balcony views of the city or San Francisco Bay.
Boasting 72,000 square feet of customizable venues, modern technology, picturesque waterfront views and a world-class culinary team, our San Francisco Financial District hotel is the ideal conference and meeting space facility to host successful business or lively social events.
The Director of Engineering is a key member of the Executive Committee and is responsible for the overall operation, maintenance, safety, and sustainability of Hyatt Regency San Francisco. This role ensures that the hotel's physical assets, infrastructure, and systems operate at the highest standards of reliability, safety, efficiency, and guest satisfaction, consistent with Hyatt's luxury brand expectations.
The ideal candidate is a strategic, hands‑on leader with deep technical expertise, strong people leadership skills, and proven experience managing large‑scale facilities in a complex, unionized, urban hotel environment.
Key Responsibilities
Lead, develop, and inspire a multi‑disciplinary engineering and maintenance team; foster a culture of accountability, safety, and continuous improvement.
Serve as an active member of the hotel Executive Committee, contributing to operational strategy, capital planning, and long‑term asset management.
Establish departmental goals aligned with hotel business objectives, guest experience standards, and Hyatt brand requirements.
Facilities & Maintenance Operations
Oversee preventive, predictive, and corrective maintenance programs for all building systems, including HVAC, electrical, plumbing, fire/life safety, elevators, BMS, kitchen equipment, guestroom systems, and public areas.
Ensure uninterrupted operation of critical infrastructure in a high‑occupancy, high‑traffic urban hotel environment.
Maintain the physical condition and aesthetic quality of guestrooms, public spaces, meeting spaces, and back‑of‑house areas at luxury brand standards.
Capital Planning & Project Management
Develop and manage capital expenditure (CapEx) plans, FF&E programs, and long‑term asset replacement strategies.
Lead renovation projects, room refreshes, system upgrades, and major repairs-on time, on budget, and with minimal impact to guests and operations.
Coordinate with ownership, corporate engineering, designers, contractors, and city agencies.
Financial & Budget Management
Prepare and manage the Engineering department operating budget, including labor, utilities, contracts, and materials.
Monitor utility consumption and implement energy‑management initiatives to reduce costs and improve efficiency.
Evaluate service contracts and vendor relationships to ensure value, compliance, and performance.
Safety, Compliance & Risk Management
Ensure full compliance with all local, state, and federal regulations, including building codes, OSHA, EPA, ADA, and fire/life safety requirements.
Lead emergency preparedness planning, life‑safety drills, and crisis response protocols.
Partner with Risk Management and Security to mitigate operational risk and protect guests, colleagues, and hotel assets.
Sustainability & Innovation
Champion sustainability initiatives aligned with Hyatt's environmental and social responsibility goals.
Implement energy conservation, water management, and waste reduction programs.
Leverage technology and data to improve system performance, maintenance planning, and guest comfort.
This position has a salary compensation ranging from $127,800-$198,000.
Why make a good decision when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.
Qualifications
Required
· Bachelor's degree in Engineering, Facilities Management, or related field (or equivalent professional experience).
· Minimum 7-10 years of progressive engineering leadership experience in a full‑service or luxury hotel, resort, or large commercial facility.
· Proven experience managing large teams, union environments, and complex building systems.
· Strong knowledge of HVAC, electrical, plumbing, fire/life safety, and building automation systems.
· Demonstrated experience managing capital projects and renovation programs.
· Exceptional leadership, communication, and problem‑solving skills.
Preferred
· Experience in an urban, high‑rise, or convention hotel environment.
· Professional certifications (PE, CFM, LEED, or similar).
· Familiarity with Hyatt brand standards and corporate engineering programs.
· Strong working knowledge of California building codes and regulatory environment.
· High degree of interaction with ownership, city agencies, and corporate stakeholders.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Hyatt Regency Lake Washington at Seattle's Southport | Renton , WA , US
Grand Hyatt San Francisco | San Francisco , CA , US
Thompson Palm Springs | Palm Springs , CA , US
Our family is always growing. Want to be in the know?
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$50k-90k yearly est. 6d ago
Senior Group Sales Lead - Associations & Leisure
Intercontinental Hotels Group 3.9
San Francisco, CA job
A leading hospitality brand in San Francisco is seeking an experienced sales professional to manage sales activities within the association and leisure markets. The ideal candidate will have a minimum of two years' experience in hotel sales, excellent English communication skills, and the flexibility to work night and weekend shifts. In this role, you will drive sales strategies, develop client relationships, and produce performance reports. The hourly pay range for this position is $45.00 to $55.00, plus eligibility for bonus pay.
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A major global hospitality company is seeking a Complex Senior Event Manager for its San Francisco location. The role demands experience in hotel event management to ensure the seamless execution of events. Key responsibilities include coordinating documentation, managing customer relationships, and maximizing revenue through upselling. Candidates should have at least two years of relevant experience, be comfortable in a fast-paced environment, and possess knowledge of hotel property management systems. A flexible schedule is essential for success in this role.
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$53k-85k yearly est. 6d ago
Sr. Manager, Group Sales (Association/Leisure) - InterContinental San Francisco
Intercontinental Hotels Group 3.9
San Francisco, CA job
Hotel Brand: InterContinental
This role is responsible for the Association and Leisure markets where you will oversee and implement all sales activities for a specific area of responsibility or market segment(s), including developing new accounts, maintaining existing accounts and implementation of sales strategies.
Every day is different at IHG, but you'll mostly be:
Sell hotel room nights through direct client contact; maintain a high level of visibility for the hotel in major market areas through direct sales solicitation; telephone contacts and written communication.
Achieve personal and team sales goals as assigned.
Implement hotel-level tactical sales plans to achieve greater profitability through increasing average rates, increasing overall occupancy, increasing business volume during off-peak periods, and enhancing the image of the hotel in the local community.
Develop and maintain good relationships with officials and representatives of local community groups and companies, and attend out-of-town conventions and trade shows, to promote new business and increase sales for the hotel.
Produce monthly reports and sales forecasts for assigned area of responsibility.
Actively participate in forecasting and goal setting. Participate in the annual budget process, and development of sales and marketing plans.
Promote teamwork and quality service through daily communication and coordination with other departments.
Review the daily business levels, anticipate critical situations, and plan effective solutions in conjunction with department heads to best expedite these situations.
Interact with outside contacts:
Guests - to ensure their total satisfaction
Airlines, wholesalers, corporate accounts, travel agencies, ad agencies within local, domestic and international markets - to ensure repeat business, follow up on events, and generate new business
Other contacts as needed (Professional organizations, community groups, local media)
May coordinate business group activities at the hotel and work closely with other departments to facilitate services agreed upon by the sales office and prospective clients.
Perform other duties as assigned.
May serve as “manager on duty” as required.
What we need from you:
Minimum of two years of experience working in a hotel sales with a focus on the association & leisure markets.
Bachelor's degree in marketing or related field, and or an equivalent combination of education and experience.
Above average English communication skills - both verbal and in writing. Knowledge of other language is preferable.
Fitness - ability to frequentlystand up or move within and outside of the facility.
Strength - you must be able to carry or lift items weighing up to 25 pounds, regularly handling smaller objects.
Rapport - communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
Flexible - night, weekend and holiday shifts are all part of the job.
Math - basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.Critical thinking - problem solving, reasoning, motivating, organizational and training abilities are used often.
Ability to travel to attend workshops, tradeshows, conventions, etc.
A valid Driver's License.
What you can expect from us:
The hourly pay range for this role is $45.00 to $55.00. This role is eligible for bonus pay.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
If you require reasonable accommodation during the application process, please click here .
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
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$45-55 hourly 6d ago
Engineering & Facilities Leader for a Luxury Hotel
Hyatt Hotels Corporation 4.6
Hyatt Hotels Corporation job in San Francisco, CA
A reputable hospitality company located in San Francisco is seeking a Director of Engineering. This key role ensures the hotel's systems operate efficiently and safely while leading the engineering team. The ideal candidate will have at least 7 years of experience in a luxury hotel environment, strong management skills, and expertise in building systems. The position offers a competitive salary ranging from $127,800 to $198,000, along with a collaborative working environment where your contributions make a difference.
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Across from Old Sacramento and the State Capitol you will find the Embassy Suites by Hilton Sacramento Riverfront Promenade where our team members love being a part of our award\-winning culture\! The beautiful Embassy Suites Sacramento Riverfront Promenade is hiring a Part\-Time Breakfast Busperson Assistant to join their Food and Beverage teamin Tower Bridge Cafe\. Here you will enjoy great perks such as complimentary parking and room discounts for you and your family at Hilton hotels worldwide\! We know that you will love being a part of a team that was named Great Places to Work eight years straight\! Do you want to grow your hospitality career with an amazing team? Apply today\!
The ideal candidate for this role will possess:
+ The ability to write and communicate fluently in English is essential to the role\.
+ A minimum of 6 months experience in Food and Beverage in a guest facing customer service role
+ Previous hotel or restaurant experience isplus\!
Schedule: Must have open availability for all AM shifts including weekends and holidays; breakfast shift with a start time as early as 5:00 am\.
Pay Rate: $18\.00 per hour plus tips\.
**The Benefits**
Hilton is proud to have an award\-winning workplace culture ranking \#2 Best Company To Work For in the U\.S\. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
+ Access to your pay when you need it through DailyPay
+ Health insurance
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
+ Go Hilton travel discount program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Supportive parental leave
+ Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount
+ Debt\-free education: Access to a wide variety of educational credentials \(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)
**What will I be doing?**
As a BreakfastBuspersonAssistant, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning, and placing tableware, serving water, etc\.
+ Ensure tableware is in good and working condition and report any defects for repair
+ Stock, maintain and clean designated food station\(s\)
+ Assist with table service, including, but not limited to, serving beverages, breads, etc\.
+ Retrieve and transport dirty tableware to dishwashing area
+ Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And our amazing Team Members are at the heart of it all\!
\#LI\-MM4
**Job:** _Bars and Restaurants_
**Title:** _Breakfast Busperson Assistant \(Part Time\) \- Embassy Suites by Hilton Sacramento Riverfront Promenade_
**Location:** _null_
**Requisition ID:** _HOT0C79M_
**EOE/AA/Disabled/Veterans**
A leading hospitality company is seeking an experienced Assistant Director of Sales for their San Francisco hotel. The role involves managing group segments, supporting sales strategies, and fostering customer relationships. Candidates should have at least 4-5 years of hotel sales experience, be skilled in communication and networking, and be adaptable to travel. The competitive salary range is $140,000-$160,000 annually, with additional sales incentives to reward performance.
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$25k-32k yearly est. 2d ago
Steward/Dishwasher - Parc 55 San Francisco, A Hilton hotel
Hilton Worldwide 4.5
San Francisco, CA job
The Parc 55 is looking for a Steward/Dishwasher. You will find our downtown San Francisco hotel in the center of it all. Powell Street station and the cable car turnaround are one block from our property. Close to our property, you will also find San Francisco's top attractions. Our Parc 55 property has 1024 guest rooms. This is a very hands-on type of position where multi-tasking is very important. If you are looking for an entry level type of position to start your career in the hospitality field, this is the position for you.
Wage: $33.98 per hour
Schedule: Open availability required including days, nights, overnights, weekends and holidays. Shifts will be primarily in the evenings and overnights.
A Utility Steward is responsible for transporting and cleaning cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Steward, you would be responsible for transporting and cleaning cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:
* Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils
* Scrub pots and pans
* Burnish, de-tarnish and polish silver
* Stock and maintain supplies and equipment
* Perform cleaning duties including, but not limited to, mopping and removing trash
* Transport and store clean service ware
* Train other stewards, as needed
* Prepare and place clean service ware for events and functions
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to your pay when you need it through DailyPay
* Health insurance
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Go Hilton travel discount program
* Best-in-Class Paid Time Off (PTO)
* Supportive parental leave
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
* Please note, benefits may vary depending on the classification and union status of the position.
$34 hourly 4d ago
Housekeeper/Room Attendant
Hyatt Hotels Corp 4.6
Hyatt Hotels Corp job in Burlingame, CA
At Hyatt, we believe our guests choose us because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. As a Housekeeper / Room Attendant, you play a vital role in creating a clean, comfortable, and welcoming environment for every guest.
The Housekeeper / Room Attendant is responsible for maintaining the cleanliness and overall appearance of our guest rooms. This role requires attention to detail, a strong work ethic, and a commitment to exceptional guest service. This position requires continuous standing and walking, frequent bending and reaching, and the use of cleaning chemicals and equipment. Must have open availability and be able to work a flexible schedule, including mornings, evenings, weekends, and holidays, in accordance with operational needs.
The hourly rate for this position is $28.78.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Responsibilities Include:
* Clean and service guest rooms as assigned, including bed making, bathroom cleaning, dusting, vacuuming, and replenishing amenities
* Ensure rooms meet established cleanliness and quality standards
* Follow all safety, sanitation, and health guidelines
* Properly use and maintain cleaning equipment and supplies
* Report maintenance issues, damaged items, or safety concerns to leadership
* Respond professionally to guest requests within the scope of the position
* Complete assigned work within required productivity standards
View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
$28.8 hourly 7d ago
Evening Busperson (Part Time)
Hilton 4.5
Burlingame, CA job
**What will I be doing?** As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc\.
+ Ensure tableware is in good and working condition and report any defects for repair
+ Stock, maintain and clean designated food station\(s\)
+ Assist food server\(s\) with table service, including, but not limited to, serving beverages, breads, etc\.
+ Retrieve and transport dirty tableware to dishwashing area
+ Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
+ Transports all dirty tableware to dishwashing area for proper cleaning\.
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Compensation**
The pay range for this position is $18 \- 20/hour and is based on applicable and specialized experience and location\.
**Job:** _Bars and Restaurants_
**Title:** _Evening Busperson \(Part Time\)_
**Location:** _null_
**Requisition ID:** _HOT0C89X_
**EOE/AA/Disabled/Veterans**
$18 hourly 17d ago
Front Office Manager/Best Western Plus
Best Western Delta Inn 4.6
Oakley, CA job
Job Description
The Front Office Manager will be responsible for the successful operation and administration of all departments in the hotel. The ideal candidate will have a combination of education, and training/experience that provides the required skills such as hiring and processing staff, writing schedules, assisting with payroll/accounting, handling employee relations and maintaining proper security of all cash funds. A minimum of two years' experience and a college degree, or equivalent, is preferred. This position requires the ability to assist in the balancing of departments while focusing on providing an exceptional experience to every guest and maximizing profitability at the same time. We are seeking an energetic, service-oriented leader who can effectively direct, train, coach, motivate, engage and provide feedback to the staff, supervisors and managers on a daily basis in accordance with the standards of Core Hotels, LLC. and BWI. Any Best Western or hotel background is a plus!
Responsibilities:
Manage all Front Office operations to include, but not limited to, guest service and registration (check in/check out), room availability, guest service standards and initiative, product quality, cost controls and overall profitability, systems use and management, forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward.
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Ensure compliance with BWI and Core Hotel, LLC. standards
Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns
Assist in leading, directing and managing all hotel operations including, but not limited to, hotel budgeting and forecasting, strategic planning, managing balanced scorecard performance, implementing and complying with all company policies and brand standards, overseeing sales and marketing initiatives, responding to guests inquiries and resolving concerns, and meeting participation and facilitation
Serve as multi-department head for Operations, Front Office and Property Operation
Assist in recruiting, hiring, supervising, training, assessing and evaluating, coaching and counseling and recognizing and rewarding department heads
Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement
Assist in identifying operational performance, productivity and efficiency gaps and implementing measures to correct those deficiencies
Ensure guest and team member satisfaction
Serve and act as General Manager in his or her absence
Responsible for managing the housekeeping/laundry department as well as some housekeeping responsibilities
Job Requirements
College Degree preferred. Visual Matrix PMS preferred. Minimum of two years of experience in a similar position. Knowledge of front desk/accounting/Human Resources procedures and protocol. Exceptional communication skills. Bilingual English/Spanish a plus! Ability to manage multiple priorities in a fast-paced environment.
$49k-62k yearly est. 1d ago
Massage Therapist - Luxury Spa at Alila Napa Valley
Hyatt 4.6
Hyatt job in Napa, CA
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. At Alila Napa Valley, a Forbes-rated luxury resort in the heart of wine country, we believe in creating thoughtful, holistic guest experiences. Our Massage Therapists play a vital role in delivering wellness experiences that reflect our serene surroundings and Alila's core values of balance, connection, and respect.
Our Spa at Alila offers holistic wellness experiences rooted in serenity, luxury, and authentic care. We are seeking a skilled and compassionate On-Call Massage Therapist to join our Spa team. This role is key in creating personalized, restorative treatments that leave a lasting impact on our guests.
**Why Work** **With** **Us:**
+ Competitive salary and benefits package
+ Paid time off from date of hire
+ Medical, dental, and vision insurance
+ 12 free nights at Hyatt hotels worldwide colleague rates
+ $1,000 annual wellness/education reimbursement
+ A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate team
Be part of a team committed to delivering personalized, elevated service in one of Napa Valley's most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, jobenrichmentor a supportive work environment, if you are ready for this challenge, then we are ready for you.
**Responsibilities:**
+ Perform professional massage therapy and body treatments, including but not limited to Swedish, deep tissue, hot stone, and aromatherapy, tailored to guest needs.
+ Greet guests warmly, review intake forms, and recommend appropriate services and products based on wellness goals.
+ Maintain treatment rooms and equipment in pristine condition, ensuring compliance with sanitation and safety standards.
+ Educate guests on spa services, treatments, and home care recommendations to enhance overall wellness.
+ Work collaboratively with the Spa Concierge and Spa leadership team to deliver seamless, luxury guest experiences.
+ Support Spa programming and resort wellness initiatives as needed.
**Qualifications:**
+ Current California Massage Therapy license required.
+ Minimum 1 year of professional massage therapy experience, preferably in a luxury resort or Forbes-rated spa.
+ Strong knowledge of anatomy, physiology, and a variety of massage modalities.
+ Excellent communication skills with the ability to connect authentically with guests.
+ Professional demeanor and guest-focused mindset.
+ Flexibility toworka varied schedule including evenings, weekends, and holidays.
**Physical Requirements:**
+ Ability to stand for extended periods and move throughout the property.
+ Capable of lifting, pushing, or pulling up to 25 pounds as needed.
+ Frequent use of computer systems, phones, and standard office equipment.
+ Must be able to work indoors in a front‑of‑house environment with constant guest interaction.
**Primary Location:** US-CA-Napa
**Organization:** Alila Napa Valley
**Pay Basis:** Hourly
**Job Level:** On-call/Casual
**Job:** Spa
**Req ID:** NAP001986
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$39k-76k yearly est. 34d ago
Director of Engineering - Luxury Urban Hotel Leadership
Hyatt Hotels Corporation 4.6
Hyatt Hotels Corporation job in San Francisco, CA
A leading hospitality company seeks a Director of Engineering in San Francisco. This strategic role involves overseeing maintenance and safety operations, leading a diverse engineering team, and managing large-scale capital projects. Ideal candidates will have extensive engineering experience in luxury hotels and strong problem-solving skills. This position offers a salary ranging from $127,800 to $198,000 annually, with opportunities for innovation and sustainability initiatives.
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$127.8k-198k yearly 6d ago
Maintenance Engineer
Hyatt 4.6
Hyatt job in San Ramon, CA
HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 room, all-suite properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a fitness center and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests. HYATT house properties are located in urban, airport and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignment.
The Maintenance Person will be responsible primarily for general maintenance and repairs in guest suites, meeting space, and front of the house areas. Guest suite and public area entry-level preventative maintenance are included. The Maintenance Person will also perform some repairs on mechanical, electrical, kitchen, and laundry equipment, requiring some skills and experience in these areas, as well as good communication skills. A minimum of one year building maintenance experience is required, with hotel experience preferred. Good customer skills are also required.
Pay: $23-27 per hour
Welcome you to our new house, HYATT house!
**Primary Location:** US-CA-San Ramon
**Organization:** Hyatt House San Ramon
**Pay Basis:** Hourly
**Job Level:** Full-time
**Job:** Engineering/Facility Maintenance
**Req ID:** SAN034511
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$23-27 hourly 5d ago
Sales Tour Guide
Wyndham Hotels & Resorts 4.4
San Francisco, CA job
We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.Sales Tour AmbassadorWhat you'll do
Wyndham Destinations is currently seeking Sales Representatives who have the desire to sell dreams and live one too! Sell face-to-face to customers that are brought in by our Marketing Department for you talk to! There is no cold-calling or out of pocket expense required by you.
Why work for Wyndham?
At Wyndham we change people's lives every day, helping them to improve their quality of life by showing them how they can go on great vacations and spend quality of time with their loved ones.
Compensation & Benefits
With one of the highest uncapped commission & bonus structures in the industry, our top sales professionals enjoy annual incomes (six figure income opportunity) that others dream about. Be a Dream
Broker! We provide weekly paychecks with the opportunity to earn monthly bonuses. Our benefits for full-time employees start in 31 days or less. Benefits include medical, dental, vision, life, disability, 401k plan with company match, tuition and numerous employee discounts, including discounts to stay at our resorts for you, your family and your friends.
Training & Development
At Wyndham Destinations our success is dependent on your success and we go the extra mile to ensure you are prepared to be successful for the long term. All newly hired sales professionals must successfully complete a training module that is the most respected in the industry. Your training does not stop there! We have ongoing training at each location to ensure your success.
Skills Required
Let us help you make the most of your personality in a fun and inviting environment. Our top
associates share a passion for winning, a healthy team spirit, and desire to improve the world one vacation at a time. The successful sales representatives sell with passion, have self discipline, practice listening skills, show mastery of the sales process, and focus on individual & team goals.
What to expect from Wyndham:
Six figure income opportunities!
Work for the #1 Rated and Largest Hospitality Company (Fortune Magazine)
Never make a cold call; we even set your PRE-QUALIFIED appointments for you
Receive excellent benefits including medical, dental, 401k and much more!
Have a work/life balance you will appreciate - no nights
Eliminate long escrows and enjoy weekly pay!
Sell a product that is flexible and unique, how do you think we became # 1?
Receive the industry's most respected and successful training program
Wyndham Destinations: Be a Dream Broker, experience isn't necessary… the desire to create one is!
Qualifications
Job Requirements
High School diploma or equivalent
Must have a CA Real Estate License or ability to obtain license within 6 months of hire.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. Wyndham Destinations is an equal opportunity employer.
Experience in these positions/industries a plus: Realtor, loan agent, broker, real estate, mortgage broker, DRE, CAR, hotel,
resort, hospitality, customer service, account management, sales, business development, server, restaurant, tourism, timeshare, sales agent, property management, vacation ownership sales, account manager, auto, automobile, RV, jewelry, restaurant, business development, actor, escrow, timeshare, vacation ownership, in-house sales agent, front line sales agent, vacation counselor.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.• Medical• Dental• Vision• Flexible spending accounts• Life and accident coverage• Disability• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)• Wish day paid time to volunteer at an approved organization of your choice• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)• Legal and identity theft plan• Voluntary income protection benefits• Wellness program (subject to provider availability)• Employee Assistance Program
Compensation
During the initial training period, the hourly wage is $19.18 plus commissions and bonuses. After the initial training period, the compensation is the state's minimum wage per hour, plus commissions and bonuses.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *****************************, including the title and location of the position for which you are applying.
$19.2 hourly Auto-Apply 19d ago
Night Auditor - Luxury Resort | Alila Napa Valley
Hyatt 4.6
Hyatt job in Napa, CA
At Hyatt, we believe our guests choose us because of our caring and attentive associates who are passionate about delivering exceptional service and meaningful experiences. At Alila Napa Valley, a Forbes-rated luxury resort nestled in the heart of wine country, we are seeking a Front Office Host to join our team.
At Alila Napa Valley, our Night Auditors play a key role in creating a warm, personalized guest experience from arrival to departure. This position offers the opportunity to build foundational skills in luxury hospitality while supporting the daily operations of the front desk.
You'll be part of a team that values genuine connection, thoughtful service, and attention to detail. If you're passionate about hospitality and ready to grow in a Forbes-rated luxury setting, we'd love to hear from you.
Why Work With Us:
- Competitive salary and benefits package
- Paid time off from date of hire
- Medical, dental, and vision insurance
- 12 free nights at Hyatt hotels worldwide colleague rates
- $1,000 annual wellness/education reimbursement
- A unique opportunity to lead in a Forbes-rated luxury setting with a close-knit, passionate
Be part of a team committed to delivering personalized, elevated service in one of Napa Valley's most serene and sophisticated destinations. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Responsibilities:
- Welcome guests and assist with check-in/check-out procedures
- Respond to guest inquiries and requests in person and over the phone with professionalism and care
- Share accurate information about resort amenities, services, and local attractions
- Maintain a clean, organized, and inviting front desk area
- Complete night audit duties
- Assist with Valet as needed
- Collaborate with other departments to ensure timely guest service
- Support front office procedures including billing and administrative tasks
- Provide concierge-level assistance when needed
- Overnight scheduling, including weekends and holidays
View our Virtual Reality Experience (************************************************************* to spend a 'day in the life' of a hospitality professional at a full-service hotel.
**Qualifications:**
Qualifications:
- One year previous experience in front desk or guest services in luxury hospitality preferred
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a fast-paced environment
- Positive, professional attitude and commitment to exceptional service
- Willingness to learn and grow within a luxury hospitality setting
Physical Requirements:
- Ability to work overnight shifts exclusively
- Ability to stand for extended periods and move throughout the property.
- Capable of lifting, pushing, or pulling up to 25 pounds as needed.
- Frequent use of computer systems, phones, and standard office equipment.
- Must be able to work indoors in a front‑of‑house environment with constant guest interaction.
Be part of a team that delivers elevated, personalized service in one of Napa Valley's most tranquil and sophisticated destinations. If you're ready to lead with heart and hospitality, we're ready for you.
**Primary Location:** US-CA-Napa
**Organization:** Alila Napa Valley
**Pay Basis:** Hourly
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** NAP001980
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$1k weekly 52d ago
Executive Sous Chef
Hyatt Hotels Corp 4.6
Hyatt Hotels Corp job in Burlingame, CA
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences to each every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
The goal of the Executive Sous Chef is to work directly with and in the absence of the Executive Chef to maintain and improve the culinary operations. The ideal Executive Sous Chef will accomplish this by monitoring the daily functions of the culinary department, including providing support and guidance to the culinary team, ending in a positive guest experience.
Responsibilities include:
* Support senior leadership by developing and assuming key management responsibilities
* Assume the role of liaison between all departments within the culinary division and all other hotel departments
* Develop and implement creative menu items that adhere to Hyatt brand standards
* Plan, coordinate & implement special events and holiday functions
* Manage hourly kitchen colleagues through scheduling, payroll, training, coaching, evaluating and hiring
* Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
* Monitor food production, ordering, cost, and quality and consistency on a daily basis ensuring financial performance and control
* Ensure proper safety and sanitation of all kitchen facilities and equipment
* Organize and facilitate departmental meetings, training and goals setting
Hyatt develops Executive Sous Chefs to progress into the role of Executive Chef through the training of Banquets, Restaurants and Garde Manger. Executive Sous Chefs report directly to the Executive Chef.
Hyatt Hotels & Resorts believes in strong commitment to promotion from within. Begin your career today as the Executive Sous Chef and find yourself as the Executive Chef within a few years. 70% of management hired is from within Hyatt, 89% of Managing Committee is promoted from within. The statistics are there; make it your next step!
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in the culinary field. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you!
The salary range for this position is $83,600.00 to $125,500.00. This is the pay range for this position that Hyatt Regency San Francisco Airport reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
$83.6k-125.5k yearly 7d ago
Linen Attendant | Benefits Include: Paid Vacation, Medical, Dental, Vision, and MANY MORE!
Hyatt Hotels Corp 4.6
Hyatt Hotels Corp job in San Francisco, CA
At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Grand Hyatt San Francisco welcomes our guests with a sophisticated elegance and refined modern style. Located in the heart of the city on Union Square, immerse yourself in the premier shopping, Michelin Star dining and entertainment of downtown San Francisco. Then retreat to the room where they can unwind and enjoy the spectacular views of the City by the Bay. Stunning views of Union Square, the Bay or the city skyline are the recipe for relaxation and rejuvenation in a well-appointed luxury hotel room or suite at Grand Hyatt San Francisco. Each contemporary space offers residential-style amenities, ensuring you're focused on maximizing your getaway.
The Linen Attendant is responsible for the proper handling, distribution, storage, and inventory of hotel linens to support Housekeeping, Food & Beverage, and Banquet operations. This role ensures that all departments have timely access to clean, high-quality linens while maintaining organization, cleanliness, and accountability in linen rooms and storage areas.
Key Responsibilities
* Receive, sort, and distribute clean linens to housekeeping, banquet, and food & beverage departments.
* Collect soiled linens from designated areas and prepare them for laundering according to hotel procedures.
* Maintain accurate linen counts and assist with daily, weekly, and monthly linen inventories.
* Stock and organize linen closets, storage rooms, and distribution areas.
* Inspect linens for stains, damage, or excessive wear and report shortages or quality issues to supervisors.
* Assist with par level management to ensure sufficient linen availability at all times.
* Maintain the cleanliness and organization of linen rooms, carts, and storage areas.
* Follow proper handling procedures to prevent loss, damage, or contamination of linens.
* Support banquet and event operations by ensuring timely delivery and pickup of table linens, napkins, and specialty items.
* Adhere to all safety, sanitation, and loss prevention standards in compliance with Hyatt policies and local regulations.
* Assist with special projects such as large events, deep cleaning periods, or linen changeovers.
This is an hourly position with a compensation of $33.76 per hour.
We offer excellent benefits:
* Free room nights, Discounted and Friends & Family Room Rates
* Medical, Prescription, Dental and Vision Insurance
* 401K with company match
* Paid Vacation, sick days, and holidays
* Paid Family Bonding Time and Adoption Assistance
* Tuition Reimbursement
* Free colleague meals during shift
* Employee Stock Purchase Plan
* Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more
Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career? Apply today at careers.hyatt.com.
$33.8 hourly 13d ago
Director of Sales, Marketing & Events | Benefits Include: 401K, Stock Purchase Plan, and MANY MORE!
Hyatt Group 4.6
Hyatt Group job in San Francisco, CA
Director of Sales, Marketing & Events
Grand Hyatt at SFO, San Francisco, CA
Full-time, Yearly US Dollar (USD) pay basis
At Hyatt, we believe in the power of belonging-making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated.
The Director of Sales, Marketing & Events has direct oversight of the Sales and Marketing operation of the hotel. The DOS is responsible for the Sales and Marketing Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. The DOS supervises sales managers, trainees, interns, and administrative staff. Additional responsibilities include recruiting and hiring sales staff, training, managing and coaching sales managers to meet company goals and maximize hotel revenues. The role requires proficiency in general computer knowledge and the ability to train and monitor both group and transient contractual agreement processes, including quoting rates, sending referrals, setting tracers, and managing retention, reactivation, and acquisition accounts. The DOS reports directly to the General Manager and Regional Vice President of Sales. Communication and organizational skills are of the utmost importance.
This is a salaried position with compensation ranging from $140,600 to $179,200.
Benefits
Free Room Nights, Discounted and Friends & Family Room Rates
Medical, Prescription, Dental, and Vision Insurance
401K with company match
Paid vacation, sick days, new child leave, and personal day
Paid Family Bonding Time and Adoption Assistance
Tuition Reimbursement
Employee Stock Purchase Plan
Discounts at various retailers-including Apple, AT&T, Verizon, Headspace, and many more
Qualifications
6 years or more of progressive hotel Sales experience (typically with Hyatt)
Demonstrated ability to effectively interact with people of diverse cultural, disability, and ethnic backgrounds
Previous hotel pre‑opening experience preferred for opening hotels
Demonstrated history of success
Results‑driven, energetic, and focused
Service‑oriented style with professional presentation skills
Hospitality degree an asset
Strong leadership, high energy, entrepreneurial spirit, and proven track record in high‑volume concepts; effective communicator; commitment to exceptional customer service and bottom‑line improvement
Clear concise written and verbal communication skills in English
Proficiency in Microsoft Word and Excel
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Why Hyatt?
Grand Hyatt hotels provide superior services and elevated experiences. Looking for a classic beginning in your next career? Apply today at careers.hyatt.com.
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