Hyatt Hotels jobs in New Orleans, LA - 196 jobs

Step into a leadership role where your expertise, professionalism, and commitment to exceptional service set the tone for unforgettable guest experiences. As a Front Office Supervisor at the Hyatt Regency New Orleans, you'll oversee daily front desk operations, guide a dynamic team, and ensure every guest interaction reflects the warmth and hospitality that define our brand. Located steps from the Superdome and surrounded by the vibrant culture of downtown, our hotel is a hub for major conventions, celebrations, and travelers seeking the best of the city. Joining our team means becoming part of a community that values service, teamwork, and the spirit of hospitality. If you thrive in a fast-paced environment and enjoy leading others to success, this is your opportunity to shine. What You'll Do * Supervise front desk operations to ensure smooth check-ins, check-outs, and guest service delivery * Lead and support team members through coaching, training, and daily guidance * Resolve guest concerns promptly and professionally, ensuring satisfaction and loyalty * Monitor room assignments, special requests, and VIP accommodations for accuracy * Maintain compliance with cash handling, billing, and operational procedures * Collaborate with housekeeping, engineering, and other departments for seamless guest experiences * Uphold the polished, guest-focused atmosphere that defines the Hyatt Regency New Orleans What We Offer At Hyatt, we care for people so they can be their best - and that commitment extends to every colleague who joins our team. As a Front Desk Supervisor at Hyatt Regency New Orleans, you'll enjoy benefits designed to support your well‑being, growth, and future. * Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level * Affordable Benefits after 30 days - full-time colleagues are eligible for medical, dental, vision, life, LTD, STD * Referral Bonuses up to $500.00 - for bringing new members to our team * Free and Discounted Room Nights at Hyatt Hotels around the world * Paid Time Off -Holiday pay, new child leave and personal days * Healthcare FSA - saves you money for medical expenses * Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan * Employee Assistance Program - 24/7 emotional support, legal guidance, personal & financial resources * Discounts at various retailers - at Headspace, Apple, AT&T, Verizon and More All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

* Earn paid time off from day 1 * Free parking and free meals * Option to be paid daily * Discounted hotel stays for team members and family and friends. * Debt free education Responsible for set-up, break down and cleaning of all banquet spaces and functions. Assisting guest in functions areas as needed. What will I be doing? A Houseperson is responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards: * Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standards * Cleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debris * Ensure equipment is in full working order and report any defects * Project a professional manner to guests and team members * Assist back of house team when requested * Able to lift and Push Banquet Equipment * Assist with set ups to ensure department runs efficiently * Manage the set up relating to Food and Beverage functions in a timely manner * Lift/Pull/Push at least 50 pounds * Comply with hotel security, fire regulations and all health and safety legislation * Attend training provided by the hotel What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: * Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquette * Knowledge of appropriate table settings and service ware * Must posses strong organizational skills * Ability to work in outdoor areas * Be familiar with all events happening at the hotel * Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

The iconic Waldorf Astoria property in New Orleans, _The Roosevelt_ , is seeking a **Seasonal PT Pool Attendant** to join the team\! The Seasonal Pool Attendant is responsible for maintaining a safe, clean, and welcoming pool environment while delivering exceptional guest service\. This role supports daily pool operations, monitors pool conditions, and assists guests to ensure an enjoyable and relaxing experience throughout the season\. **What will I be doing?** As a Seasonal Pool Attendant, you will be responsible for performing the following duties to the highest standards: - Provide a high level of guest service by engaging with guests in a warm, friendly, and professional manner, anticipating needs and responding promptly to requests\. - Monitor pool area conditions, including water cleanliness, temperature, and overall safety, ensuring compliance with health and safety standards\. - Maintain constant vigilance to ensure the safety and well\-being of all guests using the pool facilities\. - Respond calmly and effectively to guest concerns, incidents, or changing operational needs, communicating clearly with both guests and team members\. - Ensure pool furniture, towels, and amenities are clean, organized, and replenished as needed\. - Open and close the pool area according to established procedures, ensuring the space is guest\-ready at all times\. - Maintain cleanliness of the pool deck, surrounding areas, and storage spaces throughout the shift\. - Assist guests with general pool\-related inquiries and provide guidance on pool rules and safety expectations\. - Report any malfunctioning equipment, safety concerns, or maintenance issues promptly and follow through as needed\. - Ensure all job duties are performed using proper safety techniques to maintain a safe environment for both guests and team members\. - Support other departments when appropriate and assist with additional duties as assigned by management\. - Perform other reasonable tasks and special projects as directed by management\. - Management reserves the right to modify this job description at its discretion and without advance notice\. **Team Member Benefits** When you join our team, you'll enjoy a comprehensive benefits package, including: + **Medical & Vision Insurance** - Blue Cross Blue Shield of Louisiana\* + **Dental & Voluntary Insurance** - SunLife\* + **Flexible Spending Account \(FSA\)** - Through WEX + **401\(k\) Retirement Plan** - Fidelity, with up to 5% employer match\*\* + **Employee Assistance Program \(EAP\)** - ComPsych + **Free Team Member Meals** + **Discounted Parking** + **Property Discounts** - Restaurants, Gift Shop, and Spa + **Paid Time Off \(PTO\) Program** + **Go Hilton Travel Discounts** + **Tuition Reimbursement** + **Guild Education Program** \* Medical/Dental coverage begins on the first of the month following 60 days of employment \*\* 401\(k\) eligibility begins after 90 days of employment; new hires are auto enrolled\. **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Spa, Health Club, Recreation_ **Title:** _Part\-Time Pool Attendant_ **Location:** _null_ **Requisition ID:** _HOT0C992_ **EOE/AA/Disabled/Veterans**

The iconic Waldorf Astoria property in New Orleans, _The Roosevelt_ , is seeking an **Executive Sous Chef** to join the team\! Our luxury hotel offers an unparalleled combination of Southern hospitality, world\-class service and historic surroundings\. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts & Warehouse District\. Embodying the rich heritage of Southern hospitality, the historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five \(5\) food and beverage outlets\. _This includes 2 restaurants, a café, seasonal rooftop bar, and in\-room dining\._ At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community\. **Want to learn more?** Hotel Website \(***************************************************** \(********************************************************** \(************************************************************* \(********************************************* In this role, you will oversee the Chef de Cuisine, Banquet Chef, Garde Manger Chef and a team of 24\-26 hourly team members\. You will report to the Executive Chef, and handle operations in all outlets and banquets\.The ideal candidate will have experience in banquets, luxury hotels, and have knowledge of Creole cuisine\. **What will I be doing?** As an Executive Sous Chef, you would be responsible for assisting the Executive Chef to hire, train, supervise, schedule and participate in activities of chefs, cooks, and other personnel involved in preparing, cooking and presenting food in accordance with productivity standards, cost controls, and forecasts needs\. Specifically, this includes but is not limited to: + Assist the Executive Chef to listen actively and communicates clearly while interacting with customers to promote food products and directing staff activities\. + Analyze feedback from clients and team members, make judgments and take action to implement suggestions for improvement\. + Maintain working rapport with all hotel staff for efficient operation and service to the customer\. + Organize and conduct meetings with the culinary team\. + Monitor team performance, product quality and production flow; foster continuous improvement where necessary\. + Assist the Executive Chef to create and implement new menus and individual menu items for all outlets based on current food trends and regional tastes\. + Invent menu selections for special banquet themes and parties in accordance with client budgetary guides and expectations\. Confer with the F&B Director regarding any new selections and changes\. + Assist the Executive Chef to Audit food storeroom items and direct items to maintain consistent quality products that ensure adherence to all health code requirements\. + Enforce safety procedures and cleanliness standards throughout kitchen\(s\) including walk\-in and reach\-in boxes + Assist Executive Chef in estimating annual food budget + Dine at local restaurants to observe the latest trends in food presentation/pricing + Monitor outlets during peak periods to oversee production flow and presentation + Maintain vacation schedule for proper staffing + Report any equipment in need of repair or replacement to Property Operations + Perform other duties as requested, such as VIP parties and staff meetings **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **The Benefits** - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: + Access to pay when you need it through DailyPay + Medical Insurance Coverage - for you and your family + Mental health resources including Employee Assistance Program + Best\-in\-Class Paid Time Off \(PTO\) + Go Hilton travel program: 100 nights of discounted travel + Career growth and development + Team Member Resource Groups + Recognition and rewards programs _\*Available benefits may vary depending upon property\-specific terms and conditions of employment\._ \#LI\-JS3 **Job:** _Culinary_ **Title:** _Executive Sous Chef \- The Roosevelt New Orleans, A Waldorf Astoria Hotel_ **Location:** _null_ **Requisition ID:** _HOT0C8VD_ **EOE/AA/Disabled/Veterans**

**Additional Information** **Job Number** 25187746 **Job Category** Food and Beverage & Culinary **Location** New Orleans Marriott Warehouse Arts District, 859 Convention Center Blvd, New Orleans, Louisiana, United States, 70130VIEW ON MAP (********************************************************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about setting up tables and chairs for our guests to use during a banquet or meeting. Instead, we want to create an atmosphere that is memorable and unique. Our Event Support Experts take the initiative and deliver a wide range of services that allow our events to go off without a hitch. Whether setting up and breaking down materials, transporting supplies, stocking bars and action stations, or anything in between, the Event Support Expert plays a key role in making our events run flawlessly. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Event Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance). Doing all these things well (and other reasonable job duties as requested) is critical - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Discovery Selling Manager Responsibilities • Conduct face-to-face presentations in our state-of-the-art sales centers located at one of our award-winning resorts • Establish commonality and build rapport with prospective and/or current owners • Articulate the benefit of traveling with Wyndham Destinations • Generate sales through initializing transactions and utilizing proper closing techniques • No Cold Calling: All leads are prequalified and provided by the company • Attend ongoing, advanced sales and career training Job Expectations and Requirements • 1 to 3 years of sales and/or marketing experience is preferred, not required • Maintain production standards • Overcome objections and perform within a short, luxury sales cycle • Must be energetic, outgoing, and tenacious • No travel required outside of the home site's area • High School Diploma or equivalent is required, College Degree is preferred How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *****************************, including the title and location of the position for which you are applying.

Named to the Top 250 Meeting Hotels in North America list by Cvent, taking the #23 overall rank and the #1 Hotel in New Orleans, The Hyatt Regency New Orleans is seeking an Event Planning Manager to join our exciting and fun Events team. We are conveniently located in the downtown area near Champions Square, Smoothie King Center, and minutes from the historic French Quarter, Arts District, and Mississippi Riverfront. Our property has 1,193 guestrooms and 200,000 square feet of event space and is ready for a motivated and creative new leader to take advantage of a unique opportunity to impress and delight our future groups. Come join our family at the Hyatt Regency New Orleans and you will have the chance to sell a brand new experience to our guests! The Event Planning Manager's primary focus is servicing Sale bookings. This position acts as the liaison between Meeting Planners and the hotel staff to provide direction and organization during execution of meeting and banquet events. The EPM will be available to guests throughout the event progression to solve problems and to suggest alternatives to previous arrangements. They will also directly serve on-site group and catering guests in a proactive manner Responsibilities include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, managing meeting spaces, and overseeing the billing instructions/process and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events. This position plays an important role in the achievement of re-booking group business for future dates while demonstrating effective up-selling skills to obtain maximum profit by developing and maintaining relationships with meeting planners. BENEFITS | LOVE WHERE YOU WORK! | Not only will you be part of a rock-start team, but you'll get to be part of a company that * Named to the 2025 "100 Best Companies to Work For" list by Fortune and Great Place to Work for 12 consecutive years * Honored as one of the top 100 Companies that Care according to People * Earned a Greenkey Eco-Rating of 4 keys for industry leadership and commitment to protecting the environment through wide-ranging policies and practice * Named one of New Orleans Best Places to work 12 years running! We care for people so they can be their best. Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level Affordable Benefits after 30 days - full-time colleagues are eligible for medical, dental, vision, life, LTD, STD Referral Bonuses up to $500.00 - for bringing new members to our team Free and Discounted Room Nights at Hyatt Hotels around the world Paid Time Off -Holiday pay, new child leave and personal days Healthcare FSA - saves you money for medical expenses Financial Perks - 401(k) w/ company match & discounted employee stock purchase plan Employee Assistance Program - 24/7 emotional support, legal guidance, personal & financial resources Discounts at various retailers - at Headspace, Apple, AT&T, Verizon and More! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Earn paid time off from day 1 Free parking and free meals Option to be paid daily Discounted hotel stays for team members and family and friends. Debt free education What will I be doing? As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc. Ensure tableware is in good and working condition and report any defects for repair Stock, maintain and clean designated food station(s) Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc. Retrieve and transport dirty tableware to dishwashing area Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

+ **Earn paid time off from day 1** + **Free parking and free meals** + **Option to be paid daily** + **Discounted hotel stays for team members and family and friends\.** + **Debt free education** **What will I be doing?** As a Steward, you would be responsible for transporting and cleaning cooking utensils and serviceware in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you will be responsible for performing the following tasks to the highest standards: + Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils + Scrub pots and pans + Burnish, de\-tarnish and polish silver + Stock and maintain supplies and equipment + Perform cleaning duties including, but not limited to, mopping and removing trash + Transport and store clean serviceware + Train other stewards, as needed + Prepare and place clean serviceware for events and functions **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And our amazing Team Members are at the heart of it all\! **Job:** _Stewarding_ **Title:** _Steward \(Full Time\) \* Free Parking\*_ **Location:** _null_ **Requisition ID:** _HOT0C7ZB_ **EOE/AA/Disabled/Veterans**

**Additional Information** Relocation Assistance Available **Job Number** 26208231 **Job Category** Finance & Accounting **Location** Sheraton New Orleans Hotel, 500 Canal St, New Orleans, Louisiana, United States, 70130VIEW ON MAP (******************************************************************************************************************************************************* **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $155,000-$204,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Functions as the property's strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand's business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results. **CANDIDATE PROFILE** **Education and Experience** - 4-year bachelor's degree in Finance and Accounting or related major; 2 years experience in the finance and accounting or related professional area. OR - Master's degree in Finance and Accounting or related major; no work experience required. **CORE WORK ACTIVITIES** **Engaging in Strategic Planning and Decision Making** - Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. - Analyzes information, forecasts sales against expenses and creates annual budget plans. - Compiles information, analyzes and monitors actual sales against projected sales. - Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. - Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. - Thinks creatively and practically to develop, execute and implement new business plans - Creates the annual operating budget for the property. - Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers. - Implements a system of appropriate controls to manage business risks. - Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability. - Analyzes financial data and market trends. - Leads the development and implementation of a comprehensive annual business plan which is aligned with the company's and brand's strategic direction. - Provides on going analytical support by monitoring the operating department's actual and projected sales. - Produces accurate forecasts that enable operations to react to changes in the business. **Leading Finance & Accounting Teams** - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner. - Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team. - Oversees internal, external and regulatory audit processes. - Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority. - Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. **Anticipating and Delivering on the Needs of Key Stakeholders** - Attends meetings and communicating with the owners, understanding the priorities and strategic focus. - Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). - Advises the GM and executive committee on existing and evolving operating/financial issues. - Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. - Demonstrates an understanding of cash flow and owner priorities. - Manages communication with owners in an effective manner. - Manages property working capital and cash flow in accordance with brand SOPs and owner requirements. - Facilitates critique meetings to review information with management team. **Developing and Maintaining Finance and Accounting Goals** - Ensures Profits and Losses are documented accurately. - Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. - Submits reports in a timely manner, ensuring delivery deadlines. - Develops and supports achievement of performance goals, budget goals, team goals, etc. - Improves profit growth in operating departments. - Reviews audit issues to ensure accuracy. **Managing Projects and Policies** - Generates and provides accurate and timely results in the form of reports, presentations, etc. - Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with SOPs. - Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts). - Ensures compliance with management contract and reporting requirements. - Ensures compliance with standard and local operating procedures (SOPs and LSOPs). - Ensures compliance with Standard Operating Procedures (SOPs). **Managing and Conducting Human Resource Activities** - Ensures team members are cross-trained to support successful daily operations. - Ensures property policies are administered fairly and consistently. - Ensures new hires participate in the department's orientation program. - Ensures new hires receive the appropriate new hire training to successfully perform their job. - Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities. - Conduct performance review process for employees. - Participates in hiring activities as appropriate. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

* Earn paid time off from day 1 * Free parking and free meals * Option to be paid daily * Discounted hotel stays for team members and family & friends. * Debt free education What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her * Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards * Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries * Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy * Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner * Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction * Receive, input, retrieve and relay messages to guests What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

**Additional Information** Experience preferred, Office hours, Mon-Fri **Job Number** 25202497 **Job Category** Sales & Marketing **Location** New Orleans Marriott, 555 Canal St, New Orleans, Louisiana, United States, 70130VIEW ON MAP (*********************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $19.50-$19.50 per hour **POSITION SUMMARY** Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** Evening Shift **Job Number** 26003122 **Job Category** Rooms & Guest Services Operations **Location** New Orleans Marriott, 555 Canal St, New Orleans, Louisiana, United States, 70130VIEW ON MAP (*********************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $08.00-$08.00 per hour **Tip Eligible:** Y **POSITION SUMMARY** First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** Customer service experience preferred, Weekends availability, Overnight shifts **Job Number** 25199329 **Job Category** Rooms & Guest Services Operations **Location** New Orleans Marriott, 555 Canal St, New Orleans, Louisiana, United States, 70130VIEW ON MAP (*********************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $14.50-$14.50 per hour **POSITION SUMMARY** Our jobs aren't just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique - and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Copeland Tower Living is looking for a reliable part-time Driver who will transport residents to and from destinations. Main Responsibilities Arrive on time and in proper uniform, prepared for exceptional shifts Maintain high standards of quality, service, and cleanliness Adhere to assigned routes and time schedules Maintain a safe and secure environment and comply with all transportation laws Notify the Manager of any guest complaints Perform additional tasks as assigned by management Requirements Requirements: Flexible schedule, including weekends and holidays Valid driver's license and proof of auto insurance Clean driving record Excellent interpersonal and communication skills Prior customer service experience preferred

As the Director of Sales & Marketing, you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes. Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's "commercial engine" and are essential to Hilton's ability to drive profitable growth. What will I be doing? The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals. In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills. Strategy: * Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support * Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves * Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient * Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share * Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective * Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies * Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets * Develop and execute departmental expense budget and forecasts * Develop and maintain detailed and real-time knowledge of all competitor and market activity * Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program) Leadership: * Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies * Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis * Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools * Responsible for recruiting and retention of all sales and marketing roles * Lead, engage, and develop team members, including ongoing performance development and Career Development Plans * Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to: * Group Sales * Business Transient Sales * Leisure Sales * Catering Sales * Marketing * Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals Ownership, Customer, and Stakeholder Relations: * Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans) * In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses) * Liaise with Hilton Worldwide Sales, regional support and brand teams * Build strong relationships with CVB, community influencers and 3rd party travel partners * High level of engagement with customers from all sales segments * Support of team's high-impact site visits and pre-convention meetings * Support of sales managers sales travel into feeder markets What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: * Hotel Sales, Catering or Marketing Experience * Leadership management Experience * Ability to travel * Experience in hotel management, or related industry, essential * Highly professional presentations and communication (oral and written) skills * Proficiency with standard Microsoft Office * Ability to perform critical analysis It would be helpful in this position for you to demonstrate the following capabilities and distinctions: * Four-year college degree preferred * Adaptable experience with business strategy, business planning, and business plan development * Ability to speak multiple languages * Multiple Brand experience Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Job Requirements Statement As Director of Catering, you will provide continuous leadership in creating and delivering an exceptional team member experience and best place to work. The Director of Catering will be directly responsible for contributing to the achievement of superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation, and event operations. Supports and acts on the behalf of the Director of Sales in her/his absence. Position Summary As a Team Member your essential functions in this role include such things as: * Strategy - Be globally aligned with the Americas Commercial Operations function while locally supporting superior business results * Leadership - Develop innovative, forward-thinking team members * Culture - Ensure a best-in-class workplace that delivers on Hilton's values, mission, and purpose * Talent - Hire, engage and develop the world's best hospitality team members * Operations Excellence - Embrace and lead implementation of all Americas Catering initiatives and objectives with a consistent commitment to excellence in execution, comprehensiveness, and timeliness. STRATEGY: * Successfully, innovatively, and timely implement Commercial strategic initiatives and monitor for best-in-class results * Drive innovation and creativity within event delivery * Partner with GM/EC to deliver on Hilton's values by creating high-impact catering experiences * Ensure that high quality service standards are maintained through continuous reviews of processes and procedures * Provide owner relations guidance in key areas of Catering expertise, as needed (Weddings, Staffing Models) * Actively support the sales process. LEADERSHIP: * Provide overall leadership and direction in all Catering matters * Serve as the hotel's credible SME on all matters relating to event experience * Serve as a highly visible, participatory leader who proactively and consistently engages with their GM/EC, Sales, Catering and Events team members, external guests, and suppliers * Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices * Participate or represent Hilton in industry social/meeting/events professional associations CULTURE: * Inspire high-performing multi-cultural, multi-generational teams that build Hilton's Catering talent pipeline * Integrate Hilton's Values/Mission/Purpose when implementing C&E initiatives and support Team Member-centric and guest-centric programs * Lead with Hilton culture engaging with Team Members through direct and meaningful interactions * Be an ambassador for customer service. TALENT: * Motivate and provide a work environment in which team members are productive * Ensure all Catering manager roles have career development plans in place that are actively supported by leadership and profiles are current for succession planning * Listen and respond to team members needs while having an open-door policy * Manages group and interpersonal conflict effectively CATERING OPERATIONS EXCELLENCE: * Ensure the proper use of all function space, exhibit hall, and event spaces * Manage supplier and vendor relationships * Possess subject matter expertise and ensure standards/practices * Development and management of departmental budgets * Responsible for the overseeing short, medium, and long-term forecasting and actual cost reporting for events * Ensure proper staffing for the needs of the business * Integrate current trends in event management and design * Participate in customer site inspections and assists with the sales process as necessary OTHER: * Other duties as necessary based on business needs * Regular attendance Required Qualifications: * Minimum Education: High School Degree/GED * Minimum Years of Experience: five (5) years Hospitality related experience at manager level. Minimum of 1 year of leadership experience in hotel management. * Management Experience: Supervisor/Manager: 1-3 People * Additional Requirements: 10% travel * Core Competencies including but not limited to:Writing-Communicating effectively in writing as appropriate for the needs of the audience. * Reading Comprehension- Understanding written sentences and paragraphs in work related documents. * Oral Comprehension- The ability to listen to and understand information and ideas presented through spoken words and sentences. * Basic Computer Skills- Using basic computer hardware and software (personal computers, word processing software, internet browsers, etc.) * Customer and Personal Service- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. * Number facility- The ability to add, subtract, multiply, or divide quickly and correctly. * Creativity- The ability to come up with creative ways to solve a problem. * Management Competencies including but not limited to:Adaptability- Ability to effectively adjust to major changes in work tasks or the work environment * Building Trust- Ability to interact with others in an honest, fair and respectful way, giving others confidence in one's intentions and those of the organization * Communication- Skilled at clearly conveying information and ideas * Customer focus- Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs. * Empathy- Ability to engage with Team Members through direct and meaningful interactions, leading by Example * High Work Standards- Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks * Planning and Organizing- Skilled at establishing courses of action for self and others to ensure work is completed efficiently. * Decision Making/Problem Solving: Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions. * Stress Tolerance- Ability to maintain stable performance and positive relationships with others while under pressure or opposition. * Technical / Professional Knowledge and Skills - Demonstrates a satisfactory level of position-related technical knowledge and skills. Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

The iconic Waldorf Astoria property in New Orleans, _The Roosevelt_ , is seeking a **Full\-Time Banquet Houseperson** to join the team\! The Banquet Houseperson is responsible for the setup, breakdown, and cleanliness of all banquet and event spaces\. This role supports Banquet operations by ensuring event areas are properly prepared, maintained, and reset to deliver an excellent guest experience\. **What will I be doing?** A Banquet Houseperson supports Banquet operations while maintaining high standards of cleanliness, organization, and professionalism\. Responsibilities include, but are not limited to: ·Set up, break down, and clean all banquet, meeting, and conference spaces according to event specifications ·Assist guests in function areas as needed ·Maintain cleanliness of banquet and meeting areas in accordance with established quality standards ·Perform cleaning duties including: oRestroom cleaning oVacuuming, sweeping, mopping, shampooing carpets oCleaning and waxing floors oRemoving trash and debris oStocking and maintaining supply rooms oSpot cleaning and pest/debris removal ·Ensure all banquet equipment is in proper working order and report any defects or maintenance needs ·Assist with event setups to ensure efficient department operations ·Support back\-of\-house team members as requested ·Safely lift, push, pull, and move banquet equipment \(up to 50 pounds\) ·Manage timely setup and breakdown of Food and Beverage functions ·Maintain a professional demeanor when interacting with guests and team members ·Comply with hotel security procedures, fire regulations, and health and safety standards ·Attend required hotel training sessions **Team Member Benefits** When you join our team, you'll enjoy a comprehensive benefits package, including: + **Medical & Vision Insurance** - Blue Cross Blue Shield of Louisiana\* + **Dental & Voluntary Insurance** - SunLife\* + **Flexible Spending Account \(FSA\)** - Through WEX + **401\(k\) Retirement Plan** - Fidelity, with up to 5% employer match\*\* + **Employee Assistance Program \(EAP\)** - ComPsych + **Free Team Member Meals** + **Discounted Parking** + **Property Discounts** - Restaurants, Gift Shop, and Spa + **Paid Time Off \(PTO\) Program** + **Go Hilton Travel Discounts** + **Tuition Reimbursement** + **Guild Education Program** \* Medical/Dental coverage begins on the first of the month following 60 days of employment \*\* 401\(k\) eligibility begins after 90 days of employment; new hires are auto enrolled\. **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And our amazing Team Members are at the heart of it all\! **Job:** _Banquets_ **Title:** _Banquet Houseperson_ **Location:** _null_ **Requisition ID:** _HOT0C8ZQ_ **EOE/AA/Disabled/Veterans**