General Cleaner - Full Time
Hyatt Hotels Corp job in Maili, HI
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Join us for this incredible opportunity to be part of our team at beautiful Hana-Maui Resort!
The General Cleaner is responsible for responding to the needs of housekeepers and guest service calls along with performing specialized cleaning duties or assignments. Included among these duties are window washing, power washing, moving of furniture, assist with event set up, guest requests, restocking linen, high dusting, floor polishing, removal of dirty linen and trash. This person must have good communication skills as well as the ability to lift, pull and push a moderate weight. This is a fast-paced position.
The General Cleaner - Full-Time position is paid an hourly rate of $21.70.
"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."
Security Officer - Part Time
Hyatt Hotels Corp job in Urban Honolulu, HI
Hyatt Regency Waikiki Beach and Spa is a large complex of 1230 rooms and currently looking for a Security Officer to join our Security department. This position requires strong attention to detail and the ability to effectively interact with guest, other departments, and team members. Previous Hotel Security experience is preferred.
Staying true to our Regency's purpose begins with creating meaningful experiences. These experiences help build relationships and create lasting connections with our guest and colleagues. The Hyatt Regency brand has a distinct brand promise, personality and guiding principles, offering a unique and differentiated experience delivered by people who care for our guests and colleagues.
The pay range is $28.00/HR - $28.00/HR
Perks:
* Tuition, Fitness, and Wellbeing Reimbursement - $1000 per year after 90 days
* Discounted Parking
* Medical, Dental, Vision, Flex Spending, Disability and Life Insurance Coverage
* Roth IRA and 401(K) options after meeting eligibility timeline
* Discounted Stock Purchase Options after meeting eligibility timeline
* Paid Sick, Vacation, Holiday time and 3 additional paid days off annually depending on hire date.
* Paid Family Bonding Time and Financial Adoption Assistance
* Free and discounted room nights world-wide
* Employee Assistance Program through Compsych
* Additional discounts and partnerships via PerkSpot
Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world's best places to work. Our culture is one that empowers every individual to be their best, and such authentic connection inspires the way we care for each other and for our guests.
Hyatt Regency Waikiki is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Front Service Clerk
Urban Honolulu, HI job
Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.
Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Director of Human Resources Operations
Urban Honolulu, HI job
Executes strategies that serve to attract, retain and develop diverse premiere talent. Position directs and works with human resource employees on recruitment, total compensation, employee relations and training and development. Executes against objectives outlined in the Human Resource Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable laws and regulations as well as Standard Operating Procedures.
CANDIDATE PROFILE
Education and Experience
* High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.
OR
* 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.
CORE WORK ACTIVITIES
Managing Legal and Compliance Practices
* Ensures terminated employee files are retained for the required length of time.
* Ensures compliance on all human resource audits.
* Ensures proper documentation of all progressive disciplinary action is kept in employee file.
* Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation).
* Works with the unemployment services provider to respond to unemployment claims.
* Attends unemployment hearings and ensures property is properly represented.
* Ensures employees are treated fairly and equitably.
* Ensures Guarantee of Fair Treatment policy is consistently followed and proper documentation is maintained on all disciplinary issues.
* Ensures employees are treated fairly and equitably and that issues are brought to resolution.
* Administers property policies fairly and consistently.
* Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Managing Human Resources Communication
* Communicates changes to the benefit plans in a timely manner.
* Communicates property rules and regulations via an employee handbook.
* Coaches managers on progressive discipline process.
Managing Staffing and Employee Development Activities
* Participates in the interviewing and hiring of Human Resources employee team members.
* Ensures performance evaluations and merit increase paperwork are maintained in employee files.
* Manages performance appraisal process (e.g., ensures reviews are conducted in a timely manner, increases are processed quickly, and management performance appraisal is completed).
Maintaining Employee Relations
* Establishes and maintains open, collaborative relationships with employees.
* Utilizes an "open door" policy to address employee problems or concerns in a timely manner.
* Ensures effective employee communication channels are established and active in departments.
* Ensures employees establish and maintain open, collaborative relationships with their team members.
* Strives to improve employee retention.
* Monitors work environment for signs of union organization.
* Solicits employee feedback.
* Organizes Spirit to Serve Our Communities events.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Assistant Cook - Hilton Hawaiian Village Waikiki Beach Resort
Urban Honolulu, HI job
The beautiful Hilton Hawaiian Village Waikiki Beach is looking for an Assistant Pantry Cook to join its team! Located on 22 acres along Waikiki's widest stretch of beach you will find the iconic Hilton Hawaiian Village Waikiki Beach Resort where our team members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. In addition, the property offers a free meal while on shift and free parking. We know that you will love being a part of a team that was ranked #1 on Great Places to Work and on Fortune's World's Best Workplaces list!
The ideal candidate will possess the following:
* A minimum of 2 years experience as a cook with knowledge of proper protein cooking temperatures
* Good knife skills
* Previous hotel and banquet experience is a plus
* The ability to work a varied schedule including weekends and holidays
Schedule: can be as early as 6am, varied as department and business needs
Pay Rate: $27.52 - 34.40
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to your pay when you need it through DailyPay
* Health insurance
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Go Hilton travel discount program
* Best-in-Class Paid Time Off (PTO)
* Supportive parental leave
* Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
* Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
* Please note, benefits may vary depending on the classification and union status of the position.
An Assistant Cook is responsible for assisting cooks in the preparation of all items to be produced for the Food and Beverage outlets and Banquet, according to Hilton's high standards of quality.
What will I be doing?
An Assistant Cook is responsible for assisting cooks in the preparation of all items to be produced for the Food and Beverage outlets and Banquet, according to Hilton's high standards of quality. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Performs all the prep work for soups, sauces, vegetables, starch, meat, fish, poultry seafood, grated cheese, chop shallots and garlic, garnishes for plate and buffets
* Supplies assigned workstation with all needed products and culinary equipment for prompt production, which requires the lifting and transporting of products weighing up to 50 lbs. and with the assistance of hand cart/truck up to 350 lbs.
* Stores all food in refrigerated boxes including covers, labels and dates, using the proper containers to protect against waste spoilage.
* Performs general/routine cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
#LI-MM4
Butler
Urban Honolulu, HI job
Hourly Rate: $26.25 Job Status: Casual (0-19 / hours per week). As an essential part of the guest services team, is responsible to continual improve and maximize each guest's experience from providing exceptional level of personalized service to ensuring all guests needs are met in a prompt and efficient manner. Duties are performed in the strictest of confidentiality that of a "personal assistant," being unobtrusive when not needed and based accordingly on hotel's standards.
CORE WORK ACTIVITIES
1. Work with GSA to obtain pre-arrival data for advanced preparation of arrangements to maximize positive guest experience such as:
a. Guest names (ages of children) and contact information
b. Stay dates, flight information and guidance with airport arrival experience
c. Transportation arrangements (i.e. arrival and departure, car rental, taxi or ride sharing programs)
d. Concierge services (Tours, Activities, Attractions)
e. Food & beverage preferences, requested groceries and allergies
f. Room set-up preferences, housekeeping/special needs and requests
2. Maintain complete knowledge of and compliance with:
a. Familiarity with guest profiles, maintaining positive guest relations at all-times
b. All departmental services, policies, procedures and standards
c. Correct maintenance and use of equipment as intended
d. Maintaining supplies and all resource materials
e. Weather conditions (current and forecasted)
f. Operation of Opera (Property Management System)
g. Processing miscellaneous charges and payment to guest accounts
h. Anticipation of guest needs, prompt coordination of guest requests
i. Ensuring guest satisfaction (resolve guest complaints)
3. Perform (or have staff perform) housekeeping duties as requested:
a. Maintain cleanliness, sanitation and organization of guest and work areas
b. Unpacking, packing
c. Laundry, valet (light) pressing, dry cleaning to be sent out
d. Shoe care
e. Jacuzzi and Dry Sauna preparation
f. Dishwashing, general tidying
g. Schedule suite servicing and turndown time with housekeeping
h. Arrange and provide current copies of newspapers and magazines
4. Perform (or have staff perform) F&B services as requested:
a. Table setting (knowledge of settings, utensils etc.)
b. Beverage service (coffee/tea/wine)
c. Simple cooking or take order for F&B
d. Inventory, procure and replenish pantry when necessary
e. Customize Mugen menu, seek assistance when necessary with food & wine pairings
f. Run dishwasher cycle with used plates, glassware and utensils
g. Assist guest with serving meals
h. Delivery and set-up of amenities as required
i. Inventory and replenishment of kitchen/dining equipment
5. Perform (or have staff perform) Concierge services as requested:
a. Business services
b. Dining recommendations and reservations
c. Attractions/Activity/Tour planning and reservations
d. Arranging floral options
e. Be familiar with local events and assist with event planning
f. Personal shopping
g. Arrange spa/massage/personal grooming services
h. Child Care arrangements
i. Transportation arrangement
6. Ensure guests safety and security on property; provide guests with safety and security tips when traveling off property, especially when participating in ocean and other nature activities.
7. In addition, any other duties directed by hotels management.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Job Requirements
#US Aqua Aston Site Operations
Massage Therapist - On Call / Casual
Hyatt Hotels Corp job in Maili, HI
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Massage Therapist is responsible for delivery of exceptional massage and body treatments. The Massage Therapist is also responsible for performing Hyatt's exclusive signature treatments and core service standards.
The hourly rate for the casual massage therapist position is $14.00 plus commission.
Duties Include:
* Provides professional massage therapy treatments or skin care treatments that enhance the well-being of our guests.
* Provide product, gift and treatment recommendations to guests which promote health and wellness.
* Facilitates the sale and purchase of products and goods.
* Performs inventories, as needed.
* Assists in setting up displays.
* Washes and folds towels, cleans facilities and equipment, maintains refreshments, etc.
* Maintains high sanitary standards, including performing safety inspections of spa facilities and addressing any deficiencies.
* Assures that required equipment and supplies are ready and in good working order.
* Is familiar with all hotel services/features and local attractions/activities to respond to guest inquires accurately.
* Works to create and maintain a welcoming spa environment that embodies the core values of our property and provides a memorable guest experience.
* Performs all tasks and provides services in conformance with policies, procedures, work instructions, training, codes of conduct, recognized best practices, safety laws and regulations.
* Interacts with other departments or contractors to assure seamless delivery of the program for the benefit of our guests.
* Serves as a subject matter expert on specific programs.
* Adheres to the "leave no trace" principles when performing tasks.
* Other duties as requested.
"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."
Steward/Dishwasher - Casual
Hyatt Hotels Corp job in Maili, HI
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.
A Steward or Dishwasher is primarily responsible for maintaining the cleanliness of all hotel china, silverware, and cookware. This person must have good communication skills and have the ability to lift, pull and push a moderate amount of weight.
The Steward position is paid an hourly rate of $18.18
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."
We offer excellent benefits:
* Discounted and Friends & Family Room Rates
* 401K with company match
* Free colleague meals during shift
* Employee Stock Purchase Plan
* Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more
Area Director of Sales - Hawaii Complex
Urban Honolulu, HI job
What are we looking for?
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
Minimum Education\: Bachelor's Degree preferred
Minimum Years of Experience\: Three (3) or more years in hospitality sales & marketing leadership preferred
Minimum Years of Experience\: Three (3) years cross-functional experience in hotel management, or related industry experience preferred
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
Additional/advanced degree coursework in business administration, marketing and communications
Adaptable experience with business strategy, business planning, and business plan development
Ability to speak multiple languages
Multiple Brand experience
Proficiency in Delphi FDC preferred
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The compensation range for this role is $200-250K and is based on applicable experience and location
#LI-TA1
EOE/AA/Disabled/Veterans
An Area Director of Sales for the Hawaii Complex is responsible for maximizing the value of the asset by driving above-market topline revenues and creating a world-class culture, to attract and retain the very best talent, across specific commercial functions. Hilton is seeking strategic leaders who understand how to bring people, process and performance together, to create a winning formula.
The Area Director of Sales role with Hilton Hawaiian Village and Hilton Waikoloa Village offers the opportunity to lead sales strategy for two of Hilton's most iconic resorts in Hawaii. Between the largest resort in the Hilton portfolio on Waikiki Beach and the expansive oceanfront destination on the Big Island, this position provides unmatched scope and visibility. With world-class meeting and event space, diverse leisure and group markets, and Hilton's strong global brand presence, this role offers the platform to drive significant impact while leading high-performing teams. It's a career-defining opportunity to influence results across two landmark properties in a one-of-a-kind destination.
Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering and events management, call centers, and analytics functions. These functions are the core of Hilton's “commercial engine” and are essential to Hilton's ability to drive profitable growth.
What will I be doing?
The primary responsibilities of this position are to lead the group, transient, and catering (where applicable) sales team at your hotel/complex and deploy business strategies that are creative, dynamic and impactful towards achieving your hotel's annual budget and crossover targets.
As the Area Director of Sales, you will be responsible for overseeing commercial strategies for your sales team. Your goal is to improve the performance of the sales team by connecting strategy and business processes. Business processes should be designed to impact revenue streams, including Rooms, Catering and Events. Key deliverables for this role are to set deployment, team composition, and provide a cadence of activities that are a "predictive and prescriptive" approach to drive performance.
In this role, you should possess strong leadership, communication, and networking skills. You will facilitate the delivery of the Americas Commercial Operating Model pertaining to rooms (and banquets) sales.
Strategy:
Contribute to the hotel's Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support
Directly accountable for setting the strategy and delivery of hotel's sales targets including Direct Selling Revenue Streams including group rooms, banquets, catering, business transient and leisure transient
Work with Hotel's Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share
Strategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and the retail and group pricing targets established
Understand and contribute to the maximization of profits in line with GOP and EBITDA targets
Operate within departmental expense budget and forecasts
In collaboration with hotel's commercial leaders, contribute to the development of knowledge of all competitor and market activity
Leadership:
Lead daily and weekly business review and sales strategy meetings
Manage and execute monthly, quarterly, and annual APEX performance process with eligible sales team members
In collaboration with DOSM, contribute to the commercial strategy plan pertaining to sales, socialize and amend plan on a consistent basis
Development and oversight of hotel's sales site visit strategies and approach
Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
Responsible for recruiting and retention of all sales roles
Lead, engage, and develop sales team members, including ongoing performance development and Career Development Plans
Conduct performance reviews for all direct reports and provide feedback for dotted line reports, including but not limited to:
Group Sales
Business Transient Sales
Leisure Sales
Catering Sales
Contract/PERM Sales
Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals
Ownership, Customer, and Stakeholder Relations:
Contribute to performance and commercial activity reporting for hotels (i.e., performance status communication and response plans)
Liaise with Hilton Worldwide Sales towards demand and conversion generation
Build strong relationships with CVB and 3rd party travel partners
High level of engagement with customers from all sales segments including:
Support of team's site visits and pre-convention meetings
Support of sales managers sales travel into market
Auto-ApplyMaintenance 1st Class - Full Time
Hyatt Hotels Corp job in Urban Honolulu, HI
Our hotel is a 1230 room property steps from azure blue waters and soft sands of Waikiki Beach, Hyatt Regency Waikiki is directly across from the world-famous Duke Kahanamoku Statue, near Diamond Head Crater and centrally located in a dynamic city center. Enjoy personalized services with the spirit of Aloha, modern amenities, cultural activities, swimming pool overlooking the Pacific Ocean, locally sourced dining specialties and on-site boutiques. Please visit our webpage at Hyatt Regency Waikiki Beach to understand more about the property.
The General Maintenance 1st Class position will be responsible primarily for general maintenance and repairs in guest room, meeting space, and front of the house areas, as well as back of the house areas including kitchen, laundry, electrical, mechanical, and HVAC systems. A Maintenance 1st Class will also perform preventive maintenance on major equipment and systems, using a windows-based computer system. Ability to read blue prints and schematics is preferred, along with basic trouble-shooting skills. Previous hotel, hospital or condominium experience preferred.
The hourly pay range for this position is $31.95 - $39.94/HR
Benefits:
This role will be eligible for the following benefits:
* Medical, dental, vision and pension
* Free and discounted hotel night stays worldwide
* Employee Stock Purchase Plan
* Paid vacation, sick time, and holidays
* Free training courses through HARIETT
* Duty meals
* And many other great benefits!
Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world's best places to work.
With more than 130,000 colleagues across more than 70 countries. Our culture is one that empowers every individual to be their best, and such authentic connection inspires the way we care for each other and for our guests.
Hyatt Regency Waikiki is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Housekeeper I Rooms - Hilton Hawaiian Village Waikiki Beach Resort
Urban Honolulu, HI job
The iconic Hilton Hawaiian Village Waikiki Beach Resort is looking for a Housekeeper 1 to join the team. Situated on 22 acres along Waikiki's broadest stretch of sand with 2,860 rooms and 17 food and beverage outlets, this premier meeting destination offers over 150,000 sq. ft. of function space and Waikiki's most unique meeting and event venues.
Our team members cherish our award-winning culture, which includes great benefits such as competitive health plans, career advancement opportunities, and the Go Hilton Travel Discount program. We are confident you will enjoy being part of a team that was ranked #1 on the Great Places to Work and Fortune's World's Best Workplaces list!
The ideal candidate will have at least six months of customer service experience, flexible scheduling availability, and preferably experience with hotel housekeeping.
Shift Pattern: full availability including overnight shifts, weekends and holidays required
The hourly rate is: $24.96 after 18 months of employment the wage will increase to $31.20
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
* Access to pay when you need it through DailyPay
* Medical Insurance Coverage - for you and your family
* Mental health resources including Employee Assistance Program
* Best-in-Class Paid Time Off (PTO)
* Go Hilton travel program: 100 nights of discounted travel
* Parental leave to support new parents
* Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
* 401K plan and company match to help save for your retirement
* Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
* Career growth and development
* Team Member Resource Groups
* Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
* Change and replenish bed linens, towels and guest amenities, as needed
* Perform deep cleaning tasks, as needed
* Stock, maintain and transport housekeeping supply cart on a daily basis
* Dispose of trash and recyclables
* Respond to special guest requests in a timely, friendly and efficient manner
* Perform guest turn down service, as needed
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Sales & Reservations Agent - Full Time
Hyatt Hotels Corp job in Maili, HI
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Sales & Reservation Agent primary responsibility is to handle guest room reservation requests for the hotel, provide guest with hotel facility information, answer questions relating to the hotel & local area and provide support to the Reservations Manager. This position will also support our sales opportunities through lead catching & lead management and assisting with special sales projects such as sales collateral, marketing & System support and SOP updates. Highly organized, detail oriented, analytically minded, good oral and written communication skills are of utmost importance. Hourly rate of pay is $23.00 per hour.
Assistant Manager, Restaurants and Bars
Urban Honolulu, HI job
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.
CANDIDATE PROFILE
Education and Experience
* High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
* 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Assisting in Management of Restaurant Team
* Handles employee questions and concerns.
* Monitors employees to ensure performance expectations are met.
* Provides feedback to employees based on observation of service behaviors.
* Assists in supervising daily shift operations.
* Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
* Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
Conducting Day-to-Day Restaurant Operations
* Ensures all employees have proper supplies, equipment and uniforms.
* Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
* Ensures compliance with all restaurant policies, standards and procedures.
* Monitors alcohol beverage service in compliance with local laws.
* Manages to achieve or exceed budgeted goals.
* Performs all duties of restaurant employees and related departments as necessary.
* Opens and closes restaurant shifts.
Providing Exceptional Customer Service
* Interacts with guests to obtain feedback on product quality and service levels.
* Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
* Encourages employees to provide excellent customer service within guidelines.
* Handles guest problems and complaints, seeking assistance from supervisor as necessary.
* Strives to improve service performance.
* Sets a positive example for guest relations.
* Assists in the review of comment cards and guest satisfaction results with employees.
* Meets and greets guests.
Conducting Human Resource Activities
* Supervises on-going training initiatives.
* Uses all available on the job training tools for employees.
* Communicates performance expectations in accordance with job descriptions for each position.
* Coaches and counsels employees regarding performance on an on-going basis.
Additional Responsibilities
* Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
* Analyzes information and evaluating results to choose the best solution and solve problems.
* Assists servers and hosts on the floor during meal periods and high demand times.
* Recognizes good quality products and presentations.
* Supervises daily shift operations in absence of Restaurant Manager.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Parking Valet - Part Time
Hyatt Hotels Corp job in Urban Honolulu, HI
Our hotel is a 1230 room property steps from azure blue waters and soft sands of Waikiki Beach, Hyatt Regency Waikiki is directly across from the world famous Duke Kahanamoku Statue, near Diamond Head Crater and centrally located in a dynamic city center. Enjoy personalized services with the spirit of Aloha, modern amenities, cultural activities, swimming pool overlooking the Pacific Ocean, locally sourced dining specialties and on-site boutiques. Please visit our webpage at Hyatt Regency Waikiki Beach to understand more about the property.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Valet Attendants welcome and create the first impression upon guest arrival. This may include assisting the passengers during the loading and unloading process. Their primary responsibility is to safely and efficiently relocate guest automobiles to designated parking locations. This role requires precise communication and coordination with the hotel guest services and knowledge of daily events.
The hourly rate is $14.00 - $17.46
Benefits:
This role will be eligible for the following benefits:
* Medical, dental, vision and pension
* Free and discounted hotel night stays world wide
* Employee Stock Purchase Plan
* Paid vacation, sick time, and holidays
* Free training courses through HARIETT
* Duty meals
* And many other great benefits!
Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world's best places to work.
With more than 130,000 colleagues across more than 70 countries. Our culture is one that empowers every individual to be their best, and such authentic connection inspires the way we care for each other and for our guests.
Hyatt Regency Waikiki is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Licensed Esthetician - On Call / Casual
Hyatt Hotels Corp job in Maili, HI
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.
The Licensed Esthetician functions as an integral member of the Spa team by providing guest services and thorough and professional skin care therapy.
The hourly rate for this position is $14.00 plus commission is earned on treatments.
Essential Duties:
* Provide product, gift and treatment recommendations to guests which promote health and wellness
* Performs inventories, as needed
* Assists in setting up displays
* Washes and folds towels, cleans facilities and equipment, maintains refreshments, etc.
Other Duties:
* Maintains high sanitary standards, including performing safety inspections of spa facilities and addressing any deficiencies.
* Assures that required equipment and supplies are ready and in good working order.
* Is familiar with all hotel services/features and local attractions/activities to respond to guest inquires accurately.
* Performs all tasks and provides services in conformance with policies, procedures, work instructions, training, codes of conduct, recognized best practices, safety laws and regulations.
* Interacts with other departments or contractors to assure seamless delivery of the program for the benefit of our guests.
* Serves as a subject matter expert on specific programs.
* Adheres to the "leave no trace" principles when performing tasks.
* Other duties as requested.
"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."
Guest Experience Coordinator
Urban Honolulu, HI job
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $28.97 to $32.00 per hour and offers health care benefits, retirement benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplySenior Banquet Manager
Kahuku, HI job
Directs and motivates team while personally providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
CANDIDATE PROFILE
Education and Experience
* High school diploma or GED; 3 years experience in the event management, food and beverage, or related professional area.
OR
* 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.
CORE WORK ACTIVITIES
Managing Banquet Operations
* Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
* Maintains and applies knowledge of all laws, as they relate to an event.
* Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
* Adheres to and reinforces all standards, policies, and procedures.
* Ensures established sanitation levels are maintained.
* Manages departmental inventories and maintains equipment.
* Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
* Schedules banquet service staff to forecast and service standards, while maximizing profits.
* Develops lasting relationships with groups to retain business and increase growth.
Leading Banquet Teams
* Sets goals and delegates tasks to improve departmental performance.
* Conducts monthly department meetings with the Banquet team.
* Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
* Acts as a liaison to the kitchen staff.
* Leads shifts and actively participates in the servicing of events as needed.
Ensuring and Providing Exceptional Customer Service
* Sets a positive example for guest relations.
* Interacts with guests to obtain feedback on product quality and service levels.
* Responds to and handles guest problems and complaints.
* Empowers employees to provide excellent customer service.
* Ensures employees understand expectations and parameters.
* Strives to improve service performance.
* Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
* Reviews comment cards and guest satisfaction results with employees.
Conducting Human Resources Activities
* Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
* Observes service behaviors of employees and provides feedback to individuals.
* Monitors progress and leads discussion with staff each period.
* Participates in the development and implementation of corrective action plans.
* Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
* Attends and participates in all pertinent meetings.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Alaia Busser
Kahuku, HI job
Provide professional, courteous and efficient presentation of food and beverage service to all guests. Clean and set up tables in the outlet and perform other food service related duties, including general cleaning and set up. Serve water, bread and coffee and greet guests by name whenever possible during the course of meal service. Stack trays properly for efficient unloading for stewarding and ensure proper safety standards at all times. Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures and utilizing cleaning to adhere to health and safety standards
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplySpa Manager
Kahuku, HI job
Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.
CORE WORK ACTIVITIES
Supporting Management of Spa Operations and Budgets
• Assumes the responsibilities of the Spa Director in his/her absence.
• Ensures all employees have the proper supplies, equipment and uniforms.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
• Manages supplies and equipment inventories within budget.
• Maintains cleanliness of spa and related areas and equipment.
• Understands the impact of department's operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.
Ensuring and Delivering Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
• Strives to improve service performance.
Conducting Human Resources Activities
• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
• Ensures employees understand expectations and parameters.
• Brings issues to the attention of the department manager and Human Resources as necessary.
• Observes service behaviors of employees and providing feedback to individuals.
• Participates in employee progressive discipline procedures.
• Participates in an on-going employee recognition program.
• Reviews comment cards and guest satisfaction results with employees.
• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Supervises on-going training initiatives and conducting training when appropriate.
• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
• Celebrates successes and publicly recognizes the contributions of team members.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplySteward/Dishwasher - Full Time
Hyatt Hotels Corp job in Maili, HI
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.
A Steward or Dishwasher is primarily responsible for maintaining the cleanliness of all hotel china, silverware, and cookware. This person must have good communication skills and have the ability to lift, pull and push a moderate amount of weight.
The Steward / Dishwasher position is paid an hourly rate of $18.18
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."
We offer excellent benefits:
* Free room nights, Discounted and Friends & Family Room Rates
* Medical, Prescription, Dental and Vision Insurance
* 401K with company match
* Paid Time Off
* Paid Family Bonding Time and Adoption Assistance
* Free colleague meals during shift
* Employee Stock Purchase Plan
* Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more