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Employee reviews

4.08/5

Out of 26 Hyatt Hotels reviews, 69% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 26 ratings

Overall rating
4.1
Management
3.8
Career opportunities
3.4
Diversity and inclusion
3.9
Salary and benefits
3.6
Work environment
3.8
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Hyatt Hotels reviews

Employee reviews
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3.0
A zippia user wrote a review on Jun 2025
Pros of working at Hyatt Hotels

Pros working at hyatt are that every month there is an some sort of celebration and activities to do

Cons of working at Hyatt Hotels

cons are its a great place to work And the experience is great

Hyatt Hotels benefits

my favorite perks is the you have lot of opportunities the health benefits are the best

What do you like best about Hyatt Hotels's CEO and the leadership team?

The leadership team is great they lead you the best way they hoe

How would you improve Hyatt Hotels's culture?

the company culture is great they don't need any improvement

How did you prepare for the Hyatt Hotels interview?

I brace my self and then I pray

How does your compensation at Hyatt Hotels compare to the industry average?

Good and emprowering,and its encouraging

What's the diversity at Hyatt Hotels like?

great they are the best

What brings you the most joy at Hyatt Hotels?

my coworkers and the work overall

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at Hyatt Hotels

I like working there because they have all pleasant personality and i experienced a lot about customer satisfaction. And i really like customer service it give me happines when i see all the people i served is satisfied. And i like challange when im working.

Cons of working at Hyatt Hotels

What i dont like when im working is im not enjoying what i do.

Hyatt Hotels benefits

Health benefits and retirement.

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3.0
A zippia user wrote a review on May 2023
Pros of working at Hyatt Hotels

Employee discount

Cons of working at Hyatt Hotels

Being stuck in your career. Unfair management, and not being able to do anything about it. You have to go along with double standards within the organization. Hard work never pays off. You need to focus on being in the inner circle more than hard work.

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5.0
A zippia user wrote a review on Jun 2019
Pros of working at Hyatt Hotels

Great Hotel to begin your career in Hotel Mgt. I began working for them in 1974 and climb the ladder after 44 years in the hospitality industry.

Cons of working at Hyatt Hotels

You are on 24-hour call when you a G.M.

Hyatt Hotels benefits

Food & drinks. Free stay room nights at Hyatt hotels Worldwide.

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5.0
A zippia user wrote a review on Jun 2020
Pros of working at Hyatt Hotels

They care about employees, as much as customers, benefits are great, work life balance and wellness is a top priority.

Cons of working at Hyatt Hotels

promotions are not offered to current employees

Hyatt Hotels benefits

Discount offered to employees for staying at Hyatt properties

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4.0
A zippia user wrote a review on Oct 2023
Pros of working at Hyatt Hotels

The communication with each person you cross in front

Cons of working at Hyatt Hotels

Long hours of standing up

Hyatt Hotels benefits

Employee Stays

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5.0
A zippia user wrote a review on Jun 2023
Pros of working at Hyatt Hotels

Hyatt offers many things and opportunities to grow within the company.

Cons of working at Hyatt Hotels

There aren't many downsides to working here.

Hyatt Hotels benefits

Free food and the opportunity to stay at other Hyatts world-wide.

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3.0
A zippia user wrote a review on May 2023
Pros of working at Hyatt Hotels

Employee discount

Cons of working at Hyatt Hotels

Being stuck in your career. Unfair management, and not being able to do anything about it. You have to go along with double standards within the organization. Hard work never pays off. You need to focus on being in the inner circle more than hard work.

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1.0
A zippia user wrote a review on Feb 2022
Pros of working at Hyatt Hotels

Free drinks and office location

Cons of working at Hyatt Hotels

Lack of reward, job evolution, and a lot of the people. People (Managers) are happy to sit back and not doing anything but coast and collection a pay check.

Hyatt Hotels benefits

401K match to a certain point.

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at Hyatt Hotels

the people I worked with and the people I helped

Cons of working at Hyatt Hotels

travel to Buffalo

Hyatt Hotels benefits

Priority and free rooms at Hyatt hotels

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at Hyatt Hotels

I like working there because they have all pleasant personality and i experienced a lot about customer satisfaction. And i really like customer service it give me happines when i see all the people i served is satisfied. And i like challange when im working.

Cons of working at Hyatt Hotels

What i dont like when im working is im not enjoying what i do.

Hyatt Hotels benefits

Health benefits and retirement.

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5.0
A zippia user wrote a review on Dec 2020
Pros of working at Hyatt Hotels

My overall experience was great, I loved the environment and all the facilities provided to us.

Cons of working at Hyatt Hotels

Due to COVID, our hours got reduced.

Hyatt Hotels benefits

Kitchen resources.

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3.0
A zippia user wrote a review on Aug 2020
Pros of working at Hyatt Hotels

There placement

Cons of working at Hyatt Hotels

Nthing

Hyatt Hotels benefits

My benefit is that I would like to meet new peoples that is good for my growth

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5.0
A zippia user wrote a review on Aug 2020
Pros of working at Hyatt Hotels

Opportunity to grow

Cons of working at Hyatt Hotels

Impact of Covid on travel industry

Hyatt Hotels benefits

Free hotel rooms, flexibility in schedule.

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5.0
A zippia user wrote a review on Jul 2020
Pros of working at Hyatt Hotels

Family environment with coworkers and repeat hotel guests.

Hyatt Hotels benefits

Medical benefits, hotel discounted rates and the fun events the hotel was involved in.

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5.0
A zippia user wrote a review on Jul 2020
Pros of working at Hyatt Hotels

The positive supportive culture. Ability to move up.

Cons of working at Hyatt Hotels

Low pay scale for full time hours.

Hyatt Hotels benefits

The travel benefits

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5.0
A zippia user wrote a review on Jun 2020
Pros of working at Hyatt Hotels

They care about employees, as much as customers, benefits are great, work life balance and wellness is a top priority.

Cons of working at Hyatt Hotels

promotions are not offered to current employees

Hyatt Hotels benefits

Discount offered to employees for staying at Hyatt properties

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3.0
A zippia user wrote a review on May 2020
Pros of working at Hyatt Hotels

Time goes fast when i was working. And most of the staff were friendly.

Cons of working at Hyatt Hotels

I was treated very harsh and was let go from my job with no warning due to covid-19

Hyatt Hotels benefits

Free food was the only benifit

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5.0
A zippia user wrote a review on Mar 2020
Pros of working at Hyatt Hotels

Room for growth and the team morale

Cons of working at Hyatt Hotels

Never closed, lol

Hyatt Hotels benefits

Free hotel rooms and great benefits

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2.0
A zippia user wrote a review on Sep 2019
Pros of working at Hyatt Hotels

Travel discounts.

Cons of working at Hyatt Hotels

Sexist supervisors and general managers, not enough recognition for talent, experience, or work put into each job.

Hyatt Hotels benefits

Travel discounts.

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4.0
A zippia user wrote a review on Aug 2019
Pros of working at Hyatt Hotels

Co workers and management was good.

Cons of working at Hyatt Hotels

Didn't make much hours

Hyatt Hotels benefits

Getting hotel comp stays at other hyatt hotels

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5.0
A zippia user wrote a review on Jun 2019
Pros of working at Hyatt Hotels

The people.

Cons of working at Hyatt Hotels

Lack of Remote work since there is not a Global Contact Center where I will be moving to.

Hyatt Hotels benefits

The Free rooms

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5.0
A zippia user wrote a review on Jun 2019
Pros of working at Hyatt Hotels

Great Hotel to begin your career in Hotel Mgt. I began working for them in 1974 and climb the ladder after 44 years in the hospitality industry.

Cons of working at Hyatt Hotels

You are on 24-hour call when you a G.M.

Hyatt Hotels benefits

Food & drinks. Free stay room nights at Hyatt hotels Worldwide.

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Hyatt Hotels salaries

7.8
Salary score
The national average salary for a Hyatt Hotels employee in the United States is $38,881 per year or $19 per hour. Employees in the top 10 percent can make over $67,000 per year, while employees at the bottom 10 percent earn less than $22,000 per year.

Hyatt Hotels demographics summary

10.0
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Hyatt Hotels financial performance

8.8
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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