HYCU jobs - 3,876 jobs

Why Join HYCU? HYCU is the fastest-growing leader in the multi-cloud and SaaS data protection as a service industry. By bringing true SaaS-based data backup and recovery to on-premises, cloud-native, and SaaS IT environments, the company provides unrivaled data protection, migration, disaster recovery, and ransomware protection to thousands of companies worldwide. The company's award-winning R-Cloud platform eliminates complexity, risk, and the high cost of legacy-based solutions, providing data protection simplicity to make it the #1 SaaS Data Protection platform. With an industry leading NPS score of 91, HYCU has raised $140M in VC funding to date and is based in Boston, Mass. Learn more at ************* If you don't see a position open that aligns with your background, please feel free to join our Talent Community by submitting your resume. Who We Are: Our Core Values: Authenticity, Grit and Empathy are at the heart of everything we do at HYCU. All of us at HYCU take ownership in shaping and contributing to our culture. We pride ourselves in developing an inclusive and diverse company that supports our employees and customers to do extraordinary things. The following is how we approach each Core Value: Authenticity - To be authentic means to be who we are and do it well. Focus your energy on being who YOU are. Be true to yourself. Authenticity also extends to our products. Understanding where we are truly the best fit for our customers and when we are not. And finally, authenticity in relationships: ensuring that we are honest and do what we say we're going to do. Grit - To win we need to want it. Every team member needs to be able to jump in and help at every turn. Whether it's staying late to help a colleague or customer or finding a better process and making sure it's communicated cross-functionally. You just have to do it and love it…and never stop trying. Empathy - We need to care about each other, about our clients, about our business, and about the world around us. That might seem like a tall order, but if we don't live in a constant state of empathy, if we don't strive to truly put ourselves in another person's shoes, we cannot truly serve the market. "We are at our best when we stay true to our Core Values." ~ Simon Taylor, CEO What We Offer: Come work for one of CRN's “Cloud 100 Companies for 2025”. At HYCU you'll have the opportunity to build your career with a “Visionary” B2B SaaS company from Gartner's Magic Quadrant for Enterprise BackUp. HYCU provides an excellent benefits package including Medical, Dental, Vision, Life Insurance, 401K match, generous time off, and more. We offer career development programs and an inclusive global culture. All our employees participate in our equity program.

This full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: · Remote, work from home career. · Average first-year earnings of $69K commission + bonuses. · Life-long residual income through renewals. · Unionized position with stock options. · Excellent benefits package - medical, dental, and prescription coverage. · Exceptional training with experienced managers. · High-quality leads provided: no calling family or friends. · Flexible hours: this is a fulltime career, but you can choose when you work. · Opportunities for advancement and recognition as we promote from within. · Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: · Willingness to learn and be coached as we provide comprehensive training. · Outgoing and Friendly Personality: a positive and approachable demeanor. · A strong desire to help others: provide valuable advice and services. · Effective Communication Skills: your ability to connect with others is crucial. · Sales or customer service experience is advantageous but not mandatory. Your Qualifications: · Laptop or computer with camera is required. · Possession of, or willingness to obtain an insurance license. · Basic computer literacy is essential. · Primary residence in Canada or USA: you must reside in North America to be eligible. Your Job Responsibilities: · Contact the leads we provide to schedule virtual meetings with clients. · Present benefit programs to enroll new clients and cultivate relationships with them. · Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.

This full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: · Remote, work from home career. · Average first-year earnings of $69K commission + bonuses. · Life-long residual income through renewals. · Unionized position with stock options. · Excellent benefits package - medical, dental, and prescription coverage. · Exceptional training with experienced managers. · High-quality leads provided: no calling family or friends. · Flexible hours: this is a fulltime career, but you can choose when you work. · Opportunities for advancement and recognition as we promote from within. · Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: · Willingness to learn and be coached as we provide comprehensive training. · Outgoing and Friendly Personality: a positive and approachable demeanor. · A strong desire to help others: provide valuable advice and services. · Effective Communication Skills: your ability to connect with others is crucial. · Sales or customer service experience is advantageous but not mandatory. Your Qualifications: · Laptop or computer with camera is required. · Possession of, or willingness to obtain an insurance license. · Basic computer literacy is essential. · Primary residence in Canada or USA: you must reside in North America to be eligible. Your Job Responsibilities: · Contact the leads we provide to schedule virtual meetings with clients. · Present benefit programs to enroll new clients and cultivate relationships with them. · Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.

This full-time position offers flexible work hours and ample opportunities for advancement into management roles. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. What We Offer: · Remote, work from home career. · Average first-year earnings of $69K commission + bonuses. · Life-long residual income through renewals. · Unionized position with stock options. · Excellent benefits package - medical, dental, and prescription coverage. · Exceptional training with experienced managers. · High-quality leads provided: no calling family or friends. · Flexible hours: this is a fulltime career, but you can choose when you work. · Opportunities for advancement and recognition as we promote from within. · Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support. Qualities We Value: · Willingness to learn and be coached as we provide comprehensive training. · Outgoing and Friendly Personality: a positive and approachable demeanor. · A strong desire to help others: provide valuable advice and services. · Effective Communication Skills: your ability to connect with others is crucial. · Sales or customer service experience is advantageous but not mandatory. Your Qualifications: · Laptop or computer with camera is required. · Possession of, or willingness to obtain an insurance license. · Basic computer literacy is essential. · Primary residence in Canada or USA: you must reside in North America to be eligible. Your Job Responsibilities: · Contact the leads we provide to schedule virtual meetings with clients. · Present benefit programs to enroll new clients and cultivate relationships with them. · Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.

A community-focused non-profit organization in Boston seeks a Vice President of Philanthropy to lead and oversee their fundraising initiatives. This senior role involves managing individual giving programs, major gifts, and donor relationships while ensuring strategic alignment with organizational goals. The ideal candidate will have a strong background in philanthropy, leadership experience, and familiarity with systems like Salesforce. The position offers a salary between $120,000 and $130,000 annually. #J-18808-Ljbffr

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov's mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com. Job Summary: OpenGov is seeking a proactive, business-minded attorney to join our Legal Team! Reporting to the Associate General Counsel, Commercial & Employment, the Sr. Corporate Counsel (Commercial) will be a key driver of OpenGov's success. This role requires someone who acts with urgency, exercises strong business judgment, and manages high-volumes of commercial work with independence and precision. You'll work cross-functionally with teams including Sales, Security, Finance, and Revenue Operations in a fast-paced, collaborative, and innovative environment-helping scale our legal infrastructure to support OpenGov's continued growth. At OpenGov, we move fast, collaborate effectively, and take ownership of our work. The ideal candidate will thrive in ambiguity, operate with a sense of urgency, and drive results while maintaining the highest professional standards. Responsibilities: Lead Commercial Transactions: Draft, negotiate, and close SaaS subscription, professional services, reseller, vendor, and partnership agreements-balancing speed and quality to enable business success. Partner with the Business: Build trusted relationships across the company, acting as a strategic advisor to internal stakeholders and developing creative, scalable solutions for commercial issues. Act with Urgency: Demonstrate ownership and responsiveness in driving deals to completion and supporting business priorities with a sense of accountability and timeliness. Serve as a Trusted Resource: Be a key member of the Commercial Legal Team, providing guidance, perspective, and mentorship to colleagues while fostering a collaborative, high-performing team culture. Enhance Legal Operations: Collaborate with the Commercial Legal Team to refine contract templates, playbooks, and workflows to improve efficiency and scalability. Provide Sound Legal Guidance: Advise on legal matters as they arise, including data privacy, intellectual property, compliance, and procurement. Support Strategic Initiatives: Assist in legal initiatives, including due diligence, integration, and other aspects of M&A and corporate transactions. Manage and Mitigate Risk: Identify potential risks in commercial engagements and develop pragmatic, business-aligned solutions. Requirements and Preferred Experience: J.D. from an ABA-accredited law school and active membership in at least one U.S. state bar. 6+ years of experience, including substantial hands-on work negotiating SaaS, cloud, or other technology transactions. Deep commercial expertise supporting Sales organizations and driving end-to-end contract negotiations. Preferred experience in government contracting or public sector procurement. Self-starter with strong prioritization and project management skills-able to operate independently in a fast-paced, high-volume environment. Business-oriented mindset with sound judgment and the ability to propose practical, scalable solutions. Excellent communicator and collaborator, able to influence and advise stakeholders at all levels. High integrity and commitment to OpenGov's mission to power more effective and accountable government. Compensation: Boston, MA: $180,000 - $220,000 The on-target range above includes base salary plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by several factors including qualifications, expertise, and the candidate's geographical location. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it's the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We've touched 2,000 communities so far, and we're just getting started. A Team of Passionate, Driven People This isn't your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. #J-18808-Ljbffr

A leading tech company in Boston is seeking a Senior Lead, Brand Marketing to shape their brand strategy and lead global marketing campaigns. The ideal candidate will have over 10 years of experience in brand marketing, creativity, and strong communication skills. Responsibilities include developing brand strategies, managing agency relationships, and collaborating cross-functionally. The role offers a competitive salary within the range of $148,000 to $222,000 USD, based on experience and skills. #J-18808-Ljbffr

A leading research university in Boston is seeking a Director of Prospect Research to manage prospect identification and research teams. The role requires a minimum of 7 years in prospect research and 3 years in management. Strong interpersonal and critical thinking skills are essential. This position provides a competitive salary range from $86,490 to $122,163.75 and includes comprehensive benefits. #J-18808-Ljbffr

OnRamp transforms B2B customer onboarding into a revenue driver. Our platform automates workflows, streamlines playbooks, and accelerates time-to-value, helping enterprises reduce onboarding time by up to 70%. Backed by leading investors (we just raised our $15M Series A) and trusted by Fortune 15 companies, we're redefining how companies bring new customers online. OnRamp is hiring a Director of Finance to own financial planning, modeling, and financial operations as we scale. Reporting directly to the CFO, this role will be responsible for how the company plans, measures, and runs the business financially - from forward‑looking projections to day‑to‑day accounting and close. This high‑impact role is ideal for a builder: someone excited to modernize, automate, and design a best‑in‑class finance function using modern tools (including Ramp, Rippling, and AI‑driven workflows). You will have the opportunity to build a modern, automated finance function from the ground up with real ownership over financial planning, operations, and systems. What You'll Do Financial Planning & FP&A Own and maintain the company's financial model, including multi‑year projections, scenario analysis, and sensitivity modeling Lead budgeting, forecasting, variance analysis, and performance reporting Partner with the CFO and leadership team on strategic planning, headcount modeling, and capital allocation Prepare financial materials for executives, board meetings, and investors Support fundraising efforts, including deck construction, diligence materials, investor analysis, and narrative support Financial Operations & Accounting Oversee all accounting functions, including monthly/quarterly close, AR/AP, payroll, reconciliations, and journal entries Ensure compliance with GAAP and tax regulations Prepare accurate and timely financial statements and investor deliverables Manage relationships with auditors, tax advisors, and external finance partners Own treasury management, including cash forecasting, liquidity planning, and optimization of the cash conversion cycle Be hands‑on with accounting and close processes initially, with ownership to design a scalable future‑state Systems, Automation & Process Building Build and manage financial systems, controls, and reporting processes Design and implement automated workflows using modern finance tools (e.g., Ramp, Rippling, and emerging AI tooling) Identify and execute opportunities to streamline, automate, and improve financial workflows Serve as the internal owner and expert for the finance technology stack Team & Function Building Help define the roadmap for future finance and accounting hires Contribute to the long‑term evolution of the finance function, with growth potential into a VP‑level role About You 6+ years of finance and/or accounting experience Strong FP&A background with experience owning financial models and projections Solid understanding of GAAP and accounting fundamentals; comfortable preparing journal entries and managing close processes Startup or high‑growth company experience preferred Known as the “go‑to” person for finance systems (e.g., QuickBooks, Ramp/Brex, bank feeds, reporting tools) Excited by modern finance tooling and eager to pilot new systems, including AI‑driven automation Builder mindset with strong attention to detail and analytical skills CPA or public accounting experience is a plus, but not required Why OnRamp Work directly with enterprise and mid‑market clients, including Fortune 15 companies Join a high‑growth SaaS company that just raised its $15M Series A led by top investors Be part of a collaborative, ownership‑driven culture Highly competitive cash compensation, equity, and benefits Boston‑based, 3+ days a week in‑office OnRamp is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. OnRamp considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. OnRamp is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please don't hesitate to let us know. #J-18808-Ljbffr

A nonprofit organization in Boston seeks a Vice President of Disability and Refugee Services to oversee programs targeting individuals with disabilities and refugees. This leadership role requires a commitment to empowering diverse communities through strategic planning, service development, and effective collaboration across stakeholders. The ideal candidate will possess strong leadership skills, a deep understanding of relevant policies, and a proven ability to build relationships while enhancing program visibility. The compensation is competitive, aligning with experience. #J-18808-Ljbffr

A pioneering neuroscience company based in Boston, MA is seeking a firmware developer to create embedded solutions for advanced brain stimulation devices. The ideal candidate will have a strong background in C programming, experience with BLE protocols, and a passion for building innovative healthcare technologies. The role offers comprehensive benefits, including health insurance and stock options. #J-18808-Ljbffr

A leading SaaS company is searching for a Revenue Enablement Director/Senior Manager to lead their revenue function in Boston. This role focuses on driving measurable improvements in SaaS sales performance. The ideal candidate will have over 11 years of related experience in B2B environments, leading teams and aligning with C-level stakeholders. A competitive salary of $150,000 to $175,000 is offered, with additional benefits. This position requires in-office work three days a week. #J-18808-Ljbffr

honeygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing people together over quality, wholesome, and simple foods, honeygrow remains committed to its roots. Yet it's our key ingredient - our team - that truly propels and differentiates us in becoming a sustaining, great brand. We believe that our team members are the heart and soul of honeygrow, driving our success and embodying our core values of grit, pride, compassion, and focus. At honeygrow, creating and building a distinctive brand is in our DNA. As a company on the cusp of substantial growth, we are looking for like-minded individuals who share our passion and values to join us in shaping the future of honeygrow. We invite you to be a part of our story and contribute to our journey as we continue to redefine the fast-casual dining experience. honeygrow's success depends on our people. Our restaurants can only prosper and provide opportunities for employment and growth when we continually improve ourselves, and the work we do. We believe that a commitment to uncompromising values and integrity should always support our decisions and actions as we pursue our goals. The following Core Values will guide our team as we move forward: Work hard at work worth doing Your work directly betters people's lives and happiness Enlighten each other to enlighten our guests Always be learning, always be improving Be mindful of your surroundings Exceed expectations BENEFITS: Paid Time Off: Enjoy earned paid time off and one week of sick time granted annually. Holiday Closures: Closed on Thanksgiving, Christmas, New Year's Day, Memorial Day, Fourth of July, and Labor Day. Financial Wellness: 401(k) with company match and free financial wellness counseling Insurance: Medical, Dental, Vision, FSA, Commuter Benefits, and Pet Insurance for qualifying employees. Rewards: Achieve your work goals and get gift cards to popular retailers. Wellness, Perks, & Discounts: Health resources and exclusive savings on entertainment, shopping, and hotels. Meal Benefits: Free shift meals and discounts on meals and drinks on your days off. Competitive Pay: Earn competitive wages plus tips, with instant access to your earnings via DailyPay. Performance Reviews: Annual performance reviews with merit increases for qualifying employees. Referral Bonus: Earn up to $500 for referring a friend. Anniversary Gifts: Celebrate your work anniversaries with special gifts. Career Growth: Opportunities for advancement and training in culinary and hospitality. ROLES + RESPONSIBILITIES: Demonstrates integrity, honesty, and knowledge when promoting the culture, values, and mission of honeygrow while maintaining a high level of customer service via extraordinary hospitality. Strives to be a honeygrow top performer, someone who has the desire and ability to perform excellent work, and whose constant effort elevates them, their team and honeygrow. Demonstrate authenticity, expertise, and responsiveness to consistently exceed guest expectations. Proactively identify and assist guests who may require support during their visit. Display eagerness to learn and master honeygrow's culinary techniques and skills provided on-site. Execute dishes accurately within a fast-paced, high-pressure environment. Prep fresh vegetables, proteins, and cheeses. Maintain our high standards of cleanliness and safety in both front-of-house (FOH) and back-of-house (BOH) areas. Engage with guests and educate them on our food, brand, and mission. Adhere to food safety procedures and safety/sanitation guidelines. Encourage a learning atmosphere by undergoing cross-training on multiple stations and training new team members. REQUIREMENTS: Must be at least 16 years of age. Must be able to meet the scheduling needs of the restaurant. Previous experience working in a fast-paced restaurant environment preferred. PHYSICAL REQUIREMENTS: Must be able to stand and walk for extended periods. Must be able to lift and carry up to 50 pounds. Must possess close vision, distance vision, and peripheral vision. Must be able to frequently bend, stoop, and reach. Must have dexterity to handle kitchen equipment. Must be comfortable working near open flames. Must be able to work in a fast-paced environment with hot and cold areas. Must be able to work in tight spaces. Must be able to work and communicate effectively in an environment with high noise-levels. honeygrow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status., or any other class protected by applicable law. EEO Employer M/F/Vet/Disabled. If you require reasonable accommodation during any part of the employee selection process or employment process, please direct all inquiries to ****************. honeygrow does not accept unsolicited resumes from third-party recruiters or employment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with honeygrow. Any unsolicited resumes sent to honeygrow are deemed to be the property of honeygrow, and honeygrow reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Pay Rate: $15 per hour + tips Over the last 3 months, team members at this location are earning an average of $3.01 per hour in tips! Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

A leading virtual events company in Boston seeks a Senior Solutions Consultant to serve as a trusted advisor to customers using its platform. This role involves collaborating with Sales and Marketing teams to enhance virtual event experiences and requires expertise in webinar technologies. The ideal candidate has a background in sales engineering or solutions consulting, with excellent communication skills and a passion for building data-driven engagements. Competitive salary and benefits are offered, fostering a collaborative culture. #J-18808-Ljbffr

A molecular imaging company is seeking a Medical Science Liaison in Needham, Massachusetts. The role involves building relationships with stakeholders in prostate cancer, providing medical and scientific support about radiopharmaceuticals. Candidates should have an advanced clinical degree and experience as a MSL. A competitive salary and benefits are offered, including healthcare and 401k matching. #J-18808-Ljbffr

FP&A Manager/Senior Manager (depending on experience) with PE-backed Healthcare company! (Remote) Don't miss this opportunity to manage and develop your own FP&A team at a rapidly growing organization! We are searching for a Senior Manager/ FP&A m=Manager at an established PE-backed Healthcare company. You will have the opportunity to manage and mentor a team of finance professionals and analysts and have ownership over the Corporate FP&A team as well as the annual budget, monthly forecast, and variance analysis processes. In this role you will you will: Serve as the head of the Corporate FP&A team, managing two analysts and report directly to the VP of Finance Model and forecast future scenarios and outcomes for the organization Hold ownership over the company's budgeting, forecasting, and variance analysis processes Mentor, manage, and develop your own global team of analysts Drive process improvements and automations through Workday Adaptive You need: 5+ Years of experience with FP&A and/or corporate finance 1+ Years of experience in a Healthcare organization Experience working with Workday Adaptive Planning To have worked in a cross-functional team that influenced senior stakeholders Experience in financial modelling and budgeting Strong analytical, organizational, and communication skills This role is looking to be filled ASAP, so if you are interested in this position as a Senior FP&A Manager, apply now!

Job DescriptionSalary: Why Join HYCU? HYCU is the fastest-growing leader in the multi-cloud and SaaS data protection as a service industry. By bringing true SaaS-based data backup and recovery to on-premises, cloud-native, and SaaS IT environments, the company provides unrivaled data protection, migration, disaster recovery, and ransomware protection to thousands of companies worldwide. The company's award-winning R-Cloud platform eliminates complexity, risk, and the high cost of legacy-based solutions, providing data protection simplicity to make it the #1 SaaS Data Protection platform. With an industry leading NPS score of 91, HYCU has raised $140M in VC funding to date and is based in Boston, Mass. Learn more at************* Overview As a Cloud Operations Engineer (FedRAMP), you will be responsible for maintaining and optimizing our cloud environments, with a primary focus on AWS and some involvement in Google Cloud services. You will assist in ensuring the security and reliability of our infrastructure while adhering to industry standard security frameworks such as SOC2, ISO 27001 and FedRAMP. Your role will involve monitoring, automating, and troubleshooting cloud systems to ensure smooth operations of our SaaS platform. Location: Boston, MA preferred (Hybrid; 3 days onsite/2 days remote) Remote, US (EST) What Youll Do: Cloud Infrastructure Support: Assist in managing and maintaining cloud environments (AWS and Google Cloud), ensuring uptime, performance, and scalability Work with the Senior Cloud Operations Manager to ensure that all operational procedures and infrastructure meet industry and federal government security guidelines and requirements Monitoring & Troubleshooting: Monitor cloud infrastructure, detect issues, and troubleshoot problems to minimize downtime and ensure system stability Automation & Deployment: Implement automation tools and CI/CD pipelines to streamline operations, deployments, and system updates Security & Patching: Support security initiatives such as patching, vulnerability scanning, and remediation in compliance with industry standards Incident Management: Respond to infrastructure incidents, resolve issues quickly, and provide reports on root causes and resolution strategies Backup & Recovery: Ensure backup systems are operational, and disaster recovery plans are in place and regularly tested Documentation: Assist in maintaining comprehensive documentation of system configurations, operational procedures, and compliance-related activities Collaboration: Work closely with the development and security teams to ensure seamless integration between infrastructure and applications What Were Looking For: 3+ years of experience in cloud operations, infrastructure management, or DevOps, with a strong emphasis on AWS Familiarity with SOC2, ISO 27001, FedRAMP or other government cloud security frameworks is highly desirable Cloud Platforms: Strong knowledge of AWS services such as EC2, S3, RDS, Cognito, and Load Balancer; and familiarity with Google Cloud services such as GCE, CloudRun, and BigQuery is a plus Automation Skills: Experience with automation tools such as Terraform, CloudFormation, or Ansible, and familiarity with CI/CD pipelines Scripting: Proficiency in scripting languages (Python, Bash, etc.) for automation and system management Security Mindset: Understanding of cloud security principles, encryption, and compliance requirements Monitoring Tools: Experience with monitoring tools (CloudWatch, Prometheus) for tracking infrastructure performance and resolving issues Problem Solving: Strong troubleshooting skills with the ability to resolve technical issues quickly and efficiently Teamwork: Ability to collaborate effectively with cross-functional teams, and take direction from senior leadership Bachelors degree in Computer Science, Information Systems, or a related field, or equivalent work experience Its Great if You Have: Experience working in a SaaS environment or supporting a platform undergoing SOC2, ISO 27001 or FedRAMP certification is a plus Certifications such as AWS Certified SysOps Administrator or Google Cloud Associate Engineer Security+ Certification is a plus, or readiness to obtain Familiarity with containerization technologies like Docker and Kubernetes Attributes of a Successful HYCUer in this role: Self-starter and strategic thinker who thinks outside the box Takes responsibility and ownership for driving successful outcomes. Youre results-driven with a winning attitude Team player! You have excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties Hands-on and builders' mentality with an entrepreneurial mindset and intrinsic motivation Obsessed with being customer-focused We know our customers and are advocates for their voice and point of view across HYCU Intellectual curiosity, always open for continuous learning/growth mindset Who We Are: Our Core Values: Authenticity, Grit and Empathy are at the heart of everything we do at HYCU. All of us at HYCU take ownership in shaping and contributing to our culture.We pride ourselves in developing an inclusive and diverse company that supports ouremployees and customers to do extraordinary things. The following is how we approach each Core Value: Authenticity To be authentic means to be who we are and do it well. Focus your energy on being who YOU are. Be true to yourself. Authenticity also extends to our products. Understanding where we are truly the best fit for our customers and when we are not. And finally, authenticity in relationships: ensuring that we are honest and do what we say were going to do. Grit To win we need to want it. Every team member needs to be able to jump in and help at every turn. Whether its staying late to help a colleague or customer or finding a better process and making sure its communicated cross-functionally. You just have to do it and love itand never stop trying. Empathy We need to care about each other, about our clients, about our business, and about the world around us. That might seem like a tall order, but if we dont live in a constant state of empathy, if we dont strive to truly put ourselves in another persons shoes, we cannot truly serve the market. "We are at our best when we stay true to our Core Values." ~ Simon Taylor, CEO What We Offer: Come work for one of CRNs Cloud 100 Companies for 2025. At HYCU youll have the opportunity to build your career with a Visionary B2B SaaS company from Gartners Magic Quadrant for Enterprise BackUp. HYCU provides an excellent benefits package including Medical, Dental, Vision, Life Insurance, 401K match, generous time off, and more. We offer career development programs and an inclusive global culture. All our employees participate in our equity program. Pay Transparency The anticipated cash compensation range for this position is $95,000 - $145,000 annually. The cash compensation package includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HYCU's bonus plan for eligible roles. In addition to cash compensation, all roles are eligible to participate in HYCUs equity plan and benefits program. Individual compensation packages are determined by a combination of factors unique to each candidate, including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for the position across all US locations. Actual compensation may deviate from this range based on experience, skills and qualifications.

A leading SaaS company in Boston is looking for a Head of Customer Success and Support. This role involves managing the customer success and support teams and leading post-sales strategies to enhance customer satisfaction and retention. Ideal candidates will have experience in B2B SaaS, strong leadership skills, and the ability to influence and communicate effectively with executive stakeholders. Competitive compensation, including equity and benefits, is offered. #J-18808-Ljbffr

Job DescriptionSalary: Why Join HYCU? HYCU is the fastest-growing leader in the multi-cloud data protection as a service industry. By bringing true SaaS-based data backup and recovery to both on-premises and cloud-native environments, the company provides unparalleled data protection, migration, disaster recovery and ransomware protection to thousands of companies worldwide. As an award-winning and recognized visionary in the industry, HYCU solutions eliminate complexity, risk and the high cost of legacy- based solutions, providing data protection simplicity to make the world safer. With an industry- leading NPS score of 91, customers experience frictionless, cost-effective data protection, anywhere, everywhere. HYCU has raised $140M in VC funding to date and is based in Boston, Mass. Learn more at ************* About the Role We are looking for a strategic, data-driven Senior Human Resources Business Partner (HRBP) to support our global Go-To-Market (GTM) and Sales organization. In this role, you will partner closely with Sales, Marketing, Customer Success and Operations leadership to drive organizational effectiveness, support rapid growth and scale teams in a high-performance B2B SaaS startup environment. This is a highly visible role that blends strategic advisory with hands-on execution. The successful candidate will have a strong background in HR and have partnered closely with GTM leaders. You will thrive in this role if you enjoy building and influencing success and culture in a startup organization. This is an individual contributor role that will sit on HYCUs Global People Team, and report to the Chief People Officer. Location: Boston, MA (Hybrid; 3 days/wk in office) What Youll Do: Strategic Partnership & Org Effectiveness Serve as the primary GTM HR Business Partner for assigned business units globally (Sales, Sales Engineering, Customer Success, Sales Operations, Marketing, etc.) Use data (performance trends, attrition, pipeline, comp insights) to guide leaders inorg planning, capacity needs, and skills development Support quarterly business reviews with People insights (performance, promotion readiness, talent gaps, retention risks) Coach leaders on decision-making, talent moves and managing performance narratives early (avoid late-stage PIP surprises) Partner with leaders to execute the full Hire-Train-Inspect-Retain cycle: ensuring role clarity, structured onboarding, ongoing enablement, capability assessment, and retention strategies Drive cross-functional alignment on role clarity, responsibilities, and organizational communication to prevent silos across GTM Performance, Development & Culture Drive performance rhythms: goal setting, quarterly feedback loops, 9-box calibration, role expectations Partner on leadership development initiatives (enablement, coaching, succession planning) Support consistent, high-quality onboarding for new hires and smooth, compliant offboarding processes in partnership with HR Ops, TA, and cross-functional teams Build trust with leadership andinfluence strong team performance and employee retention Align with GTM leaders, operations, and cross functional teams to keep leaders aligned on roles and responsibleness to remove information silos Ensure consistency of HYCU values (Authenticity, Grit, Empathy) in decisions and leader behaviors Employee Relations & Compliance Handle early ER conversations, documentation, and manager coaching to ensure fairness and reduce escalations Partner with Legal on investigations, discipline, and policy application across countries Ensure PEO, local HR, and global processes align for risk-free execution Talent & Hiring Partnership Partner with Leadership and Talent Acquisition on headcount needs, hiring plans, and interview calibration Participate in critical hiring for GTM global and US positions. Help drive recruitment, retainment, mentorship, and development of GTM talent Building GTM bench for fast expansion and upleveling talent What Were Looking For: 7-10+ years of HRBP/People Partnering experience in SaaS, high-growth, or global technology company Experience supporting GTM/Sales teams is required with strong experience supporting C-Suite and Executive leadership Deep knowledge of Sales team dynamics: including role profiling and leveling, global performance standards and metrics, goal setting, role expectations, and 9-box calibration Strong SaaS business acumencomfortable with data, organizational planning to support a high-growth GTM organization Demonstrated experience in change management, org design, and manager coaching Proven ability to influence leaders at all levels and build strong business partner relationships Adaptable to a scale-up environment where processes are evolving Excellent communication skills and high levels of integrity, discretion, and judgment to build transparency and trust with global teams Familiarity with HR Systems (BambooHR), new & innovative AI tools is a plus Knowledge of HR compliance, benefits administration, HR policy and employment laws is a plus Start-up SaaS environment experience is strongly preferred Bachelor's degree with a focus in Human Resources, Business Administration, Psychology or a related field Who We Are: Our Core Values: Authenticity, Grit and Empathy are at the heart of everything we do at HYCU. All of us at HYCU take ownership in shaping and contributing to our culture.We pride ourselves in developing an inclusive and diverse company that supports ouremployees and customers to do extraordinary things. The following is how we approach each Core Value: Authenticity To be authentic means to be who we are and do it well. Focus your energy on being who YOU are. Be true to yourself. Authenticity also extends to our products. Understanding where we are truly the best fit for our customers and when we are not. And finally, authenticity in relationships: ensuring that we are honest and do what we say were going to do. Grit To win we need to want it. Every team member needs to be able to jump in and help at every turn. Whether its staying late to help a colleague or customer or finding a better process and making sure its communicated cross-functionally. You just have to do it and love itand never stop trying. Empathy We need to care about each other, about our clients, about our business, and about the world around us. That might seem like a tall order, but if we dont live in a constant state of empathy, if we dont strive to truly put ourselves in another persons shoes, we cannot truly serve the market. "We are at our best when we stay true to our Core Values." ~Simon Taylor, CEO What We Offer: Come work for one of CRNs Cloud 100 Companies for 2025. At HYCU youll have the opportunity to build your career with a Visionary B2B SaaS company from Gartners Magic Quadrant for Enterprise BackUp. HYCU provides an excellent benefits package including Medical insurance, generous time off, and more. We offer career development programs and an inclusive global culture. All our employees participate in our equity program. Pay Transparency The anticipated cash compensation range for this position is $155,000-$195,000 annually. The cash compensation package includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HYCU's bonus plan for eligible roles. In addition to cash compensation, all roles are eligible to participate in HYCUs equity plan and benefits program. Individual compensation packages are determined by a combination of factors unique to each candidate, including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for the position across all US locations. Actual compensation may deviate from this range based on experience, skills and qualifications.