Hyundai Capital Services jobs in Plano, TX - 169 jobs

Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: * Medical, Dental and Vision plans that include no-cost and low-cost plan options * Immediate 401(k) matching and vesting * Vehicle purchase and lease discounts plus monthly vehicle allowances * Paid Volunteer Time Off with company donation to a charity of your choice * Tuition reimbursement What to Expect The Regulatory Complaints Associate is responsible on a daily basis for drafting comprehensive responses to customer complaints submitted through HCA's regulators in accordance with the applicable statutory timeline. What You Will Do 1. Regulatory Complaint Daily Activity * Draft and review other responses to complaints received through the Consumer Financial Protection Bureau (CFPB) and state regulators, including working with HCA's CARE Team to obtain research, validation of research, preparation, and submission of responses. * Monitor the State Examination System complaint portal on a daily basis to obtain and respond accurately, thoroughly and timely to regulator complaints. * Identify potential regulatory risks while responding to complaints * Formulate recommendations and escalate internally, as needed. * Serve as a point of contact for state regulators regarding complaints, working directly with state regulators to respond to complaints and resolve escalated regulatory complaint issues. * Document accounts and include all relevant information and documents. 2. Complaint Analysis and Review * Assist in analyzing regulatory complaint data, including completing reviews of internal complaints identified as potentially being regulatory in nature, and preparing recaps of regulatory complaints where the driver is HCA Error. * Complete high risk complaint category reviews and provide feedback to the business on any issues or opportunities identified. Develop remediation and training plans to be presented to management for implementation by the business to reduce complaint volume. 3. Reporting * Assist in analyzing regulatory complaint data * Assist in preparing and distributing monthly, quarterly and ad-hoc report summaries related to regulator complaints. What You Will Bring * Minimum 2-4 years related experience in escalated customer complaints. * Experience in the auto finance industry a plus. * Bachelor's degree or equivalent work experience required. * Strong problem solving and analytical skills to successfully address regulator complaints, perform root cause analysis and identify trends. * Excellent communication skills, written and verbal, with the ability to effectively communicate with all levels in the organization and external state regulator personnel. * Strong attention to detail. * Knowledge of applicable federal regulations and general compliance concepts. * Proficient with Microsoft Office (Word, Excel, PowerPoint) * Demonstrated ability to learn systems and processes. Work Environment Employees in this class are subject to extended periods of sitting, standing and walking, and using a computer. Work is performed in an office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA"). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com.

Vice President, Architecture for Contact Center Build Strategy, Enterprise Contact Center At Fidelity, our Contact Centers are an essential way for customers and clients to interact with the right Fidelity associate for their financial goals, needs, and questions. As part of its overall cloud and technology transformation, Fidelity's Enterprise Customer Contact Center (EC3) organization is actively working to transform how our Contact Centers will support the future needs of our business teams, their associates, customers and clients. As Vice President, Architecture for Contact Center Build Strategy you will define capabilities, solutions, patterns, standards, and guidelines related to the Fidelity Contact Center and the Associate Desktop Experience. You will work closely with EC3 Product and Technology leads, key business stakeholders, and other architects leading related capabilities. The Expertise and Skills You Bring 15+ years of proven experience in an architecture or engineering role with 7+ years of experience as a lead solution architect and technology leader in large enterprise contact centers. You have in-depth experience analyzing business requirements, designing end-to-end contact center solutions, and developing technology roadmaps. You have deep knowledge of telephony, interexchange carrier (IXC) systems, and intelligent cloud-based edge networking capabilities that provide toll free calling services to large enterprise contact centers with resilient cloud infrastructure. You have deep knowledge of contact center platforms such as Genesys, Cisco, Avaya, Amazon Connect, Nice CXone, CCaaS solutions, Infrastructure as Code and related tools, and CRM systems. You have experience implementing and optimizing omnichannel strategies including voice, chat, SMS, and email to enhance customer engagement. You have modernization experience for contact center self-service experiences (IVR to IVA), and intelligent contact routing across channels and services. You have technical integration experience to ensure end-to-end contact center capabilities are deployed seamlessly throughout the customer and agent experience including infrastructure, channels and services, self-service, intelligent routing, agent desktop and agent assistance, workforce engagement as well as new emerging capabilities. You are able to provide guidance and mentorship to technical teams and collaborate with stakeholders across the company to ensure architecture deliverables enable a successful deployment solution. You are an experienced architect designing and supporting enterprise level infrastructure using public cloud technologies with Amazon, Google, and/or Azure. You demonstrate excellent communication, interpersonal and relationship building skills with which you influence decisions and engage across Fidelity and at all levels of the organization. You have a passion for solving complex problems and a track record of delivering innovative solutions for solving them. The Value You Deliver Delivering and maintaining Contact Center and EC3-related capabilities, solutions, solution architectures, patterns, standards, guidelines, and specifications for the Fidelity Blueprint. Supporting and enabling technology Product and Chapter Leaders to deliver increased value to our customers and operations associates. Measuring performance through established objectives and metrics that deliver agreed upon business, technology, and people results. Partnering with agile product area leaders, chapter area leaders, agile team leads, and architects to develop platform designs and solution roadmaps. Ensuring the solutions that are delivered meet high standards for quality, performance, and scale. Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. The base salary range for this position is $140,000-285,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications:Category:Information Technology

The Role The Tax Manager is primarily responsible for providing tax support and oversight for Fidelity's alternative investment products, including U.S Partnerships funds, U.S. REITs and U.S grantor trusts, and Canadian Mutual Fund Trusts. The manager is responsible for: Analyzing the Funds books and records to provide accurate and timely U.S. investor tax information reporting (k-1s, estimates, 1042-s etc.), Canadian fund distributions, tax returns and Canadian shareholder reporting and to ensure compliance with various Tax Agencies. Reviewing information provided to third party service providers, tax work papers, tax returns (U.S. form 1065/K-1/K-3, 1120, 1120-F and state returns, and Canadian form T3 etc.), and other monthly, quarterly, and ad-hoc tasks. The Expertise and Skills You Bring Bachelor's degree or equivalent experience in Finance or Accounting 3+ years proven experience in investment management tax operations, or related tax specialty strongly preferred Familiarity with tax research techniques Broad knowledge of accounting and tax principles Ability to embrace and adapt to a constantly evolving regulatory and technology environment Ability to work in a collaborative environment Comfortable in a fast paced, deadline-oriented environment Interpersonal and time management skills Flexibility to work overtime (as needed) to fulfill the job requirements Tax experience with Real Estate Investment Trust, private credit funds, Private Equity fund of funds, Regulated Investment Company and/or Canadian mutual fund a plus Experience with accounting platforms InvestOne, Geneva, and Yardi a plus The Team The Tax Manager role is part of the Tax Operations team within the Fidelity Fund Investment Operations business unit. The primary responsibilities of the team include providing tax compliance services for US 40-Act mutual funds, Canadian mutual fund trusts, and alternative investment products. The Tax Operations team works closely with several different operations teams and internal business partners including Shareholder Reporting, Compliance, Legal, and Fund Treasury. #Fidelityalts #FFIOALTS Certifications:Category:Investment Operations Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

The Role This role will provide high-quality, personalized, and timely support to the Fidelity Charitable executive leadership team and will perform a broad range of functions to support and contribute to the efficiency of the company. This includes but is not limited to the following: The Expertise and Skills You Bring * Administrative skills to provide daily support, while simultaneously working on other broader tasks * Effectively work in a high volume, fast-paced environment, managing multiple priorities * Detail-oriented, proactive, and possess strong organizational skills * Self-starter with a strong sense of ownership who has the initiative to proactively identify and resolve issues and know when to seek clarification or assistance * Have excellent writing and grammar skills (i.e. for generating and editing memos and emails) and are proficient in MS Office (SharePoint, Office Teams, Microsoft Word, Excel, PowerPoint, and Outlook) The Value You Deliver * Proactively manage executive(s) calendar, understand prioritization of meetings and events, and manage and communicate changes effectively. * Maintain a "client first" mentality and contribute to an exemplary client experience through all interactions with internal and external stakeholders. * Ensure the timely, accurate, and confidential execution of requests/tasks. * Manage and maintain executives' schedules (e.g., schedule meetings, and make travel and accommodation arrangements). * Track daily expenses and prepare weekly, monthly or quarterly reports as required. * Prepare documents for internal and external communications using MS Office (e.g., memos, letters, invoices, financial statements, presentations, emails, reports, and other documents as required). * Build and maintain relationships with business partners across Fidelity as well as external clients and vendors as needed. * Undertake/participate in ad hoc projects as directed by management. * Coordinate logistics of large internal and external meetings and events (food, rooms, AV, hotel room blocks, etc.). * Attend team meetings and cover for team members when absent. The Team The Fidelity Charitable Administrative Team provides high-quality executive support while forming long-term, collaborative partnerships with integrity, respect, and responsibility to the Senior Leadership Team. To meet Fidelity Charitable's goals, we strive to find solutions and deliver deadline-driven support to our leaders. Certifications: Category: Administration Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

The Role This is an excellent opportunity for an individual contributor who has experience in, or is interested in learning about, Digital Assets, Liquid Alternatives and the expanding Alternative Products space overall. The Business Analyst Consultant combines in-depth knowledge of accounting and reporting matters with technical capability and superb interpersonal skills to elicit, define, and document systems requirements to the development team. This role is a liaison for the Shareholder Reporting business team to the IT systems groups. This role also includes general application support, issue documentation, project representation, and portfolio management, and interim business solutions using light automation. The Business Analyst Consultant performs many sub-roles combining business analyst, systems analyst, and project coordinator for the Shareholder Reporting team. This position emphasizes Operations expertise; it is not a Technology role. The Expertise and Skills You Bring * Bachelor's degree in accounting, finance, business, business analysis, CIS or the equivalent and 5+ years prior experience in the mutual fund industry (previous financial reporting experience with Digital Assets/Alternative products is preferred). * 5+ years project experience required (active participation and/or management) * Experience with Registration Statements (Prospectus (Pro), Statement of Additional Information (SAI), Summary Prospectus (Sum Pro) is a plus. * A self-starter with experience learning and adapting to new technology tools and investment vehicles quickly. * Your ability to work concurrently on a variety of opposing priorities, while remaining flexible to a constantly evolving regulatory environment. * Your strong verbal and written communication skills * Your experience in translating business requirements to technical resources in support of helping develop business solutions that reduce risk, increase business efficiency, and minimize impact. * Your experience working with product owners to build, prioritize and maintain product backlog to focus a team on delivering business solutions with the highest customer experience impact. * Your knowledge of and experience with tools and techniques for crafting, handling and evaluating business acceptance tests for end-to-end operational processes and end-users of solutions. * Your experience with activities, tasks, and practices for assessing and detailing business opportunities, benefits, risks, and success factors of potential solutions. * Your knowledge of and shown ability to implement the strategies and techniques used to ensure that customer needs are addressed in solution design that result in a positive experience with the organization and its products and services at every touch point. * Your ability to analyze business systems and/or business processes to identify user needs, document requirements, and address operation/process issues/improvements to accomplish business objectives. * Your extensive understanding of MS Office. * Your experience with database query tools, such as Microsoft Access, SQL, Power BI, or Oracle, are preferred. * Experience with Confluence's Unity financial reporting software is a plus. * Experience with SunGard's InvestOne and the Geneva accounting software and related reporting tools are a plus. Note: Fidelity will not provide immigration sponsorship for this position. The Team Shareholder Reporting within Fidelity Fund and Investment Operations (FFIO), offers outstanding operational service to both Fidelity's business partners and shareholders. The group's main responsibility is performing qualitative reviews of regulatory reports on assigned U.S., Canadian, or offshore domiciled Fidelity funds to ensure accuracy and adherence to appropriate regulatory guidelines. Certifications: Category: Business Analysis Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Show Us Your Content! We'd love to see your work! Please include links to social channels, videos, or content samples/portfolios that demonstrate your creativity, storytelling, and audience engagement. * Bilingual proficiency (English/Spanish) is required to connect with and represent the voice of our global customers.* About MoneyGram We're rebuilding one of the most trusted names in fintech-and doing it like a startup. MoneyGram has been a global leader in cross-border payments for decades, and now we're entering our most exciting chapter yet: a full-speed, full-scale re-founding led by Anthony Soohoo, with the backing of private equity firm Madison Dearborn Partners. With a globally recognized brand, deep infrastructure across 200 countries, and millions of loyal customers, the foundation is strong-and the scale is unreal. We're now reimagining just how much further we can take it. We're rebuilding our growth engine -faster, smarter, and more customer-obsessed than ever. Fewer layers. Sharper strategy. Disciplined execution. A bias for action. We're looking for bold operators and builders ready to run at this opportunity, shape the future of a scaled business, and leave their mark. About The Role We're hiring a Senior Organic Content Creator to lead our global social presence across platforms-driving relevance, reach, and engagement with the audiences that matter most. You'll own the day-to-day strategy and execution of our organic channels-especially TikTok, Instagram, YouTube Shorts, and emerging formats. You'll build and manage a social content engine that's data-driven, fast, creator-first, and deeply plugged into culture. You'll also work closely with Field Marketing, CRM, Creative, and Performance teams to amplify campaigns, support key markets, and turn social into a true growth lever. If you're obsessed with creating scroll-stopping content, spotting trends before they peak, and building social systems that scale-we'd love to talk. What You'll Do * Own the global organic social strategy-with a focus on TikTok, Instagram, YouTube Shorts, and emerging channels that reach our core customer base. * Rapidly produce, edit, and publish original content, including being on camera as applicable * Manage a high-volume content calendar across campaigns, product launches, cultural moments, and regional spotlights. * Collaborate with creators and UGC partners to bring authentic, community-driven content to our channels. * Partner with Field Marketing, Performance Creative, and CRM to align social with broader campaigns and unlock cross-channel impact. * Lead social listening and community engagement-monitoring trends, responding to conversations, and amplifying what works. * Track performance metrics and own reporting-sharing insights that inform creative, platform strategy, and audience development. * Stay ahead of AI, trends and algorithms-you'll be the first to know when a tool or format is blowing up, and the first to test it. * Monitor leading TikTok & Instagram strategists and official platform accounts to foresee changes * Engage with the community daily through comments, direct messages, collaborations, and social listening What We're Looking For * 3-5 years of experience in organic social media or content strategy, ideally in a fast-growth B2C or community-focused business * Experience must include 3 years of hands-on video & image content creation * Exceptional copywriting and storytelling abilities, with a focus on social platforms * Proven track record of growing and managing accounts on TikTok, Instagram, and YouTube Shorts * Experience collaborating with creators, influencers, or UGC networks to scale content production * Sharp instincts for what performs-paired with a data mindset and creative flair * Strong project management, data and communication skills-you can run a calendar, brief a creator, film customer testimonials from your phone, and understand what is driving better impact * Comfortable with tools like Sprout, Dash Hudson, or other publishing/listening platforms. * Passionate about culture, trends, and customer behavior-especially in global, multilingual contexts * An AI-first mindset: proficient in tools such as MidJourney, Runway, Higgsfield, Gumloop, Sora2, Nano Banana Here are some reasons it is so easy to love your career with us! * Remote First Flexibility * Generous PTO * 13 Paid Holidays * Medical / Dental / Vision Insurance * Life, Disability, and other benefits * 401k with competitive Employer Match * Community Service Days * Generous Parental Leave Anticipated Base Pay: $85,000 - $130,000 USD participation in our annual bonus plan The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on the company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, and/or skill level.

The Role The Fraud Risk Oversight team works in close partnership with 1st line Fraud Operations teams and Business Units across the firm to develop and enhance overall fraud risk management framework. As a Senior Manager, you will report to the Head of Fraud Risk Oversight and play a key role in developing and leading critical components of the program, including risk governance, incident and issue management, and risk assessments. You will collaborate extensively with Fidelity's risk organization, first line fraud teams and business groups, providing subject matter expertise to support the development of a robust Fraud Risk Management program. Key responsibilities will include: * Provide independent risk oversight and challenge to 1st line fraud and operational functions. * Develop and maintain fraud risk management policies and standards to define governance structure, roles and responsibilities, and control requirements. * Oversee fraud risk incident and issue management, ensuring timely escalation, root cause analysis, and end-to-end remediation. * Collaborate with stakeholders to define fraud risk metrics, key risk indicators (KRIs), and reporting frameworks that support risk appetite and tolerance management * Prepare and deliver executive-level materials for risk governance forums and committees, including fraud risk updates, emerging trends, and strategic recommendations * Drive fraud risk advisory support to key stakeholders in the development of new products, services, and key business projects, ensuring proactive risk identification and control design. * Lead independent risk assessments and control testing / validation to optimize control effectiveness and efficiency. Deliver assessment report to senior leadership, ensure appropriate issue classification, ownership, and remediation tracking The Expertise and Skills You Bring Key experience and expertise factors: * 10+ years of risk management experience in roles such as Fraud Risk Management, Operational Risk Management, or Enterprise Risk Management at complex financial services institutions, e.g. brokerage, wealth management, banks or fintech companies. Risk oversight experience preferred * Familiarity with Fraud Risk threats and control approaches across prevention, detection, surveillance, and response. * Experiences in development of risk management policies, standards, and frameworks. * Strong knowledge of Operational Risk Management practices and approaches - including best practices related to process/risk/control framework implementation, operational risk assessments, incident management, control validation strategies, as well as the implementation of Key Risk Indicators and reporting to drive effective risk governance with business partners. * Project management skills preferred. * Excellent social skills including succinct written and verbal communication. Ability to deliver engaging and persuasive presentations and reporting. * Ability to build and maintain collaborative working relationships with partner teams. Note: Fidelity is not providing immigration sponsorship for this position The Team The Fraud Risk Oversight team serves as second line of defense, providing oversight and support to the enterprise-wide for Fidelity's fraud risk management program. The team is part of the Risk organization supporting Fidelity's Workplace Investing (WI), Retail Brokerage, and Wealth Management business lines, and reports directly to the Head of WI, Wealth and Brokerage Risk. More broadly, the function sits within the Fidelity's Risk Group, which includes the major Risk functions from across the enterprise and employs a range of Risk Management programs and capabilities. Central to the Risk Group's mission is close collaboration with partners throughout the Firm - including Business Leaders, Legal, Compliance, Audit, and Security - in pursuit of our common goal of protecting the Firm, its associates, and customers. The base salary range for this position is $110,000-222,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications: Category: Risk

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description: The client account manager supports and manages the overall relationship for our tax and flood clients. They act as a liaison between the client and Cotality departments. They build positive relationships, trust and respect between the customers and Cotality. Job Responsibilities: Serve as the single point of contact for assigned clients. Act as a point of contact for escalated issues and day to day client administration. Respond swiftly and effectively to client issues or concerns until a resolution is communicated to the client. Perform all necessary steps to set up new clients on Cotality systems to ensure a smooth transition. Conduct client training both at the time of new client onboarding and ongoing through the relationship. Understand client's internal operations to provide a customized service that streamlines with their processes. Recommend new and existing services to help align the client with Cotality functions. Exercise discretion and independent judgment in interpreting service scope, making exceptions as needed with approval of management. Establish a regular meeting schedule with each client (once a quarter, monthly, etc.) Participate in all client meetings and vendor management audits. Enter notes into tracking tool for each client touch base. Partner with the Onboarding team as needed for new business to be added to our system. Partner with accounting on collections as needed, billing adjustments, renewal of TSAs and BEAR pricing. Partner with sales and product teams on initiatives. Actively participate in demos to clients. Act as SME for tax business and technical projects as it relates to clients. Participate in testing for new or enhanced systems Support all staff augmentation functions and act as a liaison. Regularly meet with staff augmentation leadership as well as staff aug clients. Integrate the Voice of the Customer (VOC) into the Cotality culture by participating with internal teams on projects. Actively seek out opportunities to participate in brainstorming sessions. Collaborate with peers, other departments and the client to improve processes and share best practices. Seek out opportunities to gain more knowledge regarding our clients, products offered by Cotality and how these can best assist our clients. Partner with national reps for opportunities to enhance your understanding. Act as a resource for the strategic reps for clarification, as necessary. Demonstrate expertise for the tax service organization of Cotality. Partner with national reps to gain additional knowledge regarding products and services offered to our clients. Understand your clients' needs and expectations. Partner for clarification with the national reps. Be willing to assist our clients in strategic ideas and suggest opportunities that Cotality can help them with. Job Qualifications: 2-3 years of Mortgage Industry background or comparable experience Experience exercising independent problem-solving skills and use of appropriate resources to resolve issues. Demonstrated strong sense of urgency, knowing when to escalate concerns from a client to the next level of management. Experience identifying opportunities to improve client satisfaction. Ability to travel up to 15% to client offices Willingness to participate in career development by taking local classes, Core Learning classes and show the ability to adapt to change. Ability to consistently exhibit Cotality's CORE values Associate or Bachelor's degree preferred #LI-Remote Annual Pay Range: 54,300 - 55,120 USD Application Window: This opportunity is expected to remain posted through the date identified below, subject to business needs. Thrive with Cotality At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life. Highlights include: Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off. Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend. Health: Multiple medical plan options with mental health and wellness support offerings. Retirement: 401(k) with company match and vesting after one year. Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250. Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more! Click here to see a comprehensive list of our benefit offerings. Please note, Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from the posted range Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace. Cotality is fully committed to a work environment that embraces everyone's unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences. Privacy Policy Global Applicant Privacy Policy By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide. Connect with us on social media! Click on the quicklinks below to find out more about our company and associates

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description: What You'll Be Doing: Manage the process of customer on-boarding (post sales) into management of account Maintain revenues from assigned clients and further penetrate the client account by offering additional solutions and products Ensure that all compliance issues are identified and communicated to client Handle cancellations, credits and refund requests Drive overall customer usage through recommendation of training sessions and additional solutions. Book of Business contains Tier 4 and Tier 5 Inside Sales clients Work on special projects focused on data cleanup in the CRM system What's in it For You: Large (~$2B+ revenue) formerly public information services and data business Durable cash flow and profitability regardless of changes in macroeconomic conditions Company certified as a global "A Great Place to Work." Hybrid working model- 1 day in the office a week for “moments that matter” and the rest of the time can be remote. Competitive compensation and benefits! Career path for continued professional growth. Working with leaders that care about your professional growth! Access to our world class self-development portal, centered around you as the employee. We take pride in our work and believe in cultivating a work environment that supports and values our greatest asset: our talented employees. Job Qualifications: Minimum of 2 years of account management, customer service operations or related experience or equivalent combination of education and experience. Excellent written and verbal communication skills Knowledge of front-end systems Must be very detail oriented Strong problem-solving skills Knowledge or experience in the industry a preferred Annual Pay Range: 54,300 - 73,008 USD Application Window: This opportunity is expected to remain posted through the date identified below, subject to business needs. Thrive with Cotality At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life. Highlights include: Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off. Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend. Health: Multiple medical plan options with mental health and wellness support offerings. Retirement: 401(k) with company match and vesting after one year. Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250. Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more! Click here to see a comprehensive list of our benefit offerings. Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace. Cotality is fully committed to a work environment that embraces everyone's unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences. Privacy Policy Global Applicant Privacy Policy By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide. Connect with us on social media! Click on the quicklinks below to find out more about our company and associates

The Senior Associate on the 5500-QDRO Team is responsible for working with clients to complete government Form 5500 filings for DB, DC, and Health & Welfare plans for a book of business containing clients with small to large plans. The Senior Associate works on plans of varying complexity and is responsible for keeping current with ERISA, DOL, and IRS regulations. Other responsibilities include managing client relationships with service providers - such as auditors, trustees, record keepers, and insurance agents; acting as a technical resource for clients, colleagues, and various internal business partners; peer-reviewing the work of Associates on the team; and serving as a mentor for others. The Senior Associate may also provide support for our QDRO (Qualified Domestic Relations Order) processing activities. The Expertise and Skills You Have * Specific experience with Form 5500 and related filings required * Experience with Form 5500 filing software (FT William, Relius, EFast, etc.) * 7+ years working with DB, DC, or Health & Welfare plans * Bachelor's Degree or equivalent work experience * Outstanding client consulting skills * Excellent coaching skills * A deep understanding of form 5500 and related filing work. * You are technically inclined with application experience and proficiency (e.g.- Excel, Word, PowerPoint, database tools, ad-hoc query development, etc.). * Strong project management skills, the ability to balance/prioritize multiple projects, and an understanding of risk and time management. * Ability to work within budgeted timeframes to maintain client profitability without sacrificing quality. * Impressive oral and written communication skills. * Focus on quality, details, and meeting client expectations. * Strong customer service approach. * Organized, self-motivated, and focused on meeting deadlines Note: Fidelity will not provide immigration sponsorship for this position. The Value You Deliver * Act as a subject matter expert for questions regarding 5500 services to our internal business partners and colleagues. Keep current with ERISA, DOL, and IRS regulations regarding 5500 reporting. * Work with Fidelity colleagues, clients, and third parties to onboard new clients. * Accurately, efficiently, and timely prepare Form 5500 filings and provide related consulting for DB, DC, H&W and Puerto Rico benefit plans. * Work with minimal direction and effectively prioritize workload based upon urgency, product/client importance, client/business partner expectations, and team goals. * Develop strong relationships with clients - including their service providers (auditors, recordkeepers, and insurance agents), and internal business partners - including Managing Directors, Operations Delivery Leaders, Consultants, COE colleagues, and Account Managers. * Peer-review the work of junior colleagues on the team and provide mentorship. * Work on special projects. * Expand overall knowledge of the Workplace Consulting Group. * Review/Qualify Domestic Relations Orders and prepare communications for involved parties. The Team This role will reside within Workplace Consulting's Center of Excellence (COE) organization. You will be responsible for a caseload of Form 5500 filings and QDRO work. Quality, attention to detail, and strict adherence to deadlines will be reflected in the work you deliver. You will support the COE's interests in collaborating with the cross product/functional subject matter experts, and other lines of business. You will work to solve problems and be empowered to make decisions based on trends, issues, and business drivers. The base salary range for this position is $80,000-153,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications: Category: Consulting

The Fidelity Enterprise Infrastructure and Operations (EI&O) Datacenter and Network team is seeking a seasoned technology executive with strong expertise in network operations. This role will be accountable for establishing and executing a network operating model that emphasizes observability, operational procedures via automation, disciplined ITSM practices, and proactive issue mitigation. This leader will work closely with leaders across network engineering functions to support and manage the operational readiness of all changes to Fidelity's global network. In addition to strong technical competency, the role requires the ability to effectively lead in a large-scale enterprise environment with geographically diverse teams, build and leverage partner relationships, and provide innovative thought leadership. The Expertise You Have and The Skills You Bring * 15+ years of experience in enterprise operations and IT networking field * Experience operating and supporting large-scale multivendor network environments * Experience with network monitoring, troubleshooting and observability * Experience with technology lifecycle management, vulnerability management and industry best practices * Experience with enterprise IT service management platforms and ITIL * Experience with Lean / Agile based technology delivery teams * Capable of partnering with and influencing individuals at all organizational levels * Experience and knowledge in building strategies and a vision for implementing improvements. * Experience supporting cloud-based networking technologies * Strong problem solving, critical thinking, and analytical reasoning skills * Ability to partner and collaborate with other technical leadership and their teams * Strong leadership and communication skills including the ability to influence other teams, build associate development plans, coach and mentor others * Ability to lead root cause analysis (RCA) to prevent recurrences and identify potential technology, training or process remediation The Focus of the Role Incident Management: Drive best in class incident response and mitigation with tiered support capabilities and automated remediation. Observability - Establish health and performance measurability at all layers of the network with a focus on analytics and predictive capabilities. Service Introduction - Responsible for the operationalization of new capabilities and enhancements across all network products and services. Written and Verbal Communication - Express complex issues in a clear and concise manner with the ability to foster critical thinking and action Operations Model - Challenge the status quo and lead operating model changes that drive quality, stability and efficiency. Technologies: * IP Networks - LAN, WAN, VxLAN, DMVPN, MPLS, SDWAN, Protocols * Network Security - firewalls, intrusion prevention & detection, segmentation, NAC * Traffic Management - network and application load balancers, GSLB * DDI - DNS, DHCP, IPAM * Network Proxy - Web, Socks, Plug, API/XML gateway * Infrastructure Automation - Python, Ansible, Netconf, gNMI * Network Tools - packet analyzers, packet brokers, flow analyzers, configuration management, monitoring and performance management tools Certifications: Category: Information Technology Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description: As a Manager, Customer Experience, you have a passion for service excellence and are ready to lead a team of front-facing company representatives who liaise between our clients and their current customers. Clients are our North Star here at Cotality. In this role you will foster open and effective communication channels, demonstrate empathy in all client interactions, mentor your team to ensure they provide compassionate and responsive service, and utilize strong problem-solving skills to address and resolve client issues efficiently. What you will do: Collaborate with both internal and external teams to facilitate a seamless client experience. Foster a high-energy, client-centric operation based on accountability and engagement. Manage the client relationship through weekly and monthly client status update meetings, annual business reviews, escalation resolution, adhering to Service Level Agreements, and maintaining high work quality. Manage effective email communication to meet client expectations in a timely and professional manner. One-on-one coaching, counseling, and training of customer care associates. This may include drafting and presenting formal coaching, corrective action, and performance improvement plans to ensure high performance standards are met. Drive accountability for direct reports in key performance areas such as Production and Quality Control. Monitor the quality of calls and provide verbal and written feedback to customer care associates. Address training needs and performance management with employees as necessary. Respond to internal and external stakeholders to ensure quality issues are resolved. Develop and measure key performance indicators (schedule adherence, after call work, quality, efficient call-handling, and attendance/reliability) at both team and individual level to gauge and enhance operational effectiveness. Interviewing and selection of new employees. Train and lead staff in all departmental operations, processes, procedures, and requirements. Communicating departmental initiatives and priorities to the team. Presenting data in a compelling manner to drive vision and purpose with internal and external stakeholders. Maintain a culture of continuous improvement and professional development. Provide operational agility, including cross-training and business continuity. Provide coverage assistance to Contact Center management team and assist with covering evening/weekend shifts. Job Qualifications: What you will bring: Bachelor's degree preferred or equivalent 5+ years of relevant work experience in escrow, real estate, title insurance, or other relevant industry. 4+ years of related experience with a background in real estate, mortgage, escrow, quality auditing and 3+ years of leadership experience. Proven ability to lead teams in a fast-paced, client-centric, results-oriented culture Exceptional leadership skills, including team-building and emotional intelligence Demonstrated ability to motivate teams and to manage change effectively Strong interpersonal, negotiation, and conflict resolution skills Excellent written and oral communication skills including the ability to communicate complex data in a clear and concise manner to multiple audiences. Excellent planning and organizational abilities Experience managing and/or interacting with geographically distributed teams. Ability to prioritize and conduct multiple projects simultaneously and maintain day-to-day operational excellence. Demonstrated ability to lead root cause analysis (RCA) for recurring issues and implement long-term solutions to improve service delivery. Strong analytical and problem-solving skills with an ability to develop alternative solutions for complex situations. Strong understanding of data and trends and ability to apply analytical problem-solving skills to data sets. Proficient computer skills including the use of Microsoft suite of products (Teams, Outlook, Excel, and Office). Ability to maintain positive and professional demeanor that lifts up others even in fast-paced, high-stress situations. Familiarity with MSP/BlackKnight and Sagent is a plus. Prior Lean Six Sigma training and/or experience is a plus. Key Leadership Attributes: Open to feedback Resilient Takes ownership Emotional Intelligence Positivity Continuous Improvement Mindset Accountability What to expect: Contact center experiences a busy season during Q4. The management team has a rotation to cover the evening schedule and at times will be required to support the contact center until the 8pm CST closing time. Associate managers should expect a span of control of approximately 12-15 direct reports. Familiarity with MSP/BlackKnight and Sagent is a plus. Cotality offers a Flexible Work Model that includes a hybrid schedule. Management is expected to be in the office 1-2 days per week (work from home is permitted for the other 3-4 days) and the team has an in-office coverage schedule to ensure the customer care associates have adequate management support on site. Other in-office time may be required based on business need or to attend “Moments that Matter” (MTM) events hosted department or company-wide. Associate managers should expect to sit, stand, type, and use a laptop computer and headset on a daily basis. #LI-RS1 Annual Pay Range: 65,200 - 73,200 USD Application Window: This opportunity is expected to remain posted through the date identified below, subject to business needs. 2025-12-09 Thrive with Cotality At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life. Highlights include: Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off. Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend. Health: Multiple medical plan options with mental health and wellness support offerings. Retirement: 401(k) with company match and vesting after one year. Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250. Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more! Click here to see a comprehensive list of our benefit offerings. Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace. Cotality is fully committed to a work environment that embraces everyone's unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences. Privacy Policy Global Applicant Privacy Policy By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide. Connect with us on social media! Click on the quicklinks below to find out more about our company and associates

Health & Welfare - Health Care Program Manager The Health & Welfare Health Care Program Manager will utilize their project and program management, consulting, analysis, and domain skills to provide the best outcomes for our client, their participants, and Fidelity. The Expertise We're Looking For * Bachelor's degree or equivalent years of industry experience * 5-8 years of Health and Welfare benefits service experience * 5+ years of professional experience (and demonstrated competence, depth, and breadth) * Prior H&W client implementation and\or platform migration experience * Prior program management experience * Experience in Agile preferred, but not required * Proficient with Microsoft Office applications The Purpose of Your Role The Health & Welfare Health Care Program Management is a key member of the Health & Welfare (HW) Implementations and Platform Migrations team that services Fidelity clients. The role provides for the ability to work in a growing Health & Welfare offering, access to scalable technology while continually enhancing your knowledge of the Health & Welfare benefits administration landscape. The Skills You Bring * Ability to independently manage one's own workload * Regulatory and legislative knowledge in aligned service area * Understanding of benefits administration systems * Demonstrates excellent communication skills (written and verbal) * Ability to conduct detailed analysis and document findings * Procedure execution and process improvement * Quality-first mindset The Value You Deliver * Develop project plan to facilitate migration from one administrative platform to another * Adhere to project and program management standards * Supporting all project roles * Interface and integrate with Product Roadmap liaisons to promote system and tool updates * Ability to leverage online workflow tracking tools, including Monday.com and JIRA is a plus * Design and implement project strategy including risk tracking, status tracking, milestones and deliverables * Partnering with the Director Client Consultant and all other work-stream leads to meet project deliverables How Your Work Impacts the Organization Fidelity's healthcare administrative services are backed by the service, trust, and experience that have helped Fidelity become America's Retirement Leader. With over 20 years of experience in Health & Welfare administration, we are utilizing our experience to bring health and wealth together to drive better outcomes for our clients. In this role, you will be uniquely positioned to deliver the service to achieve those goals. Certifications: Category: Client Service Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? Our people are at the very core of our success. Invesco employees get more out of life through our benefit and perk offerings including: Company networking events with other interns Peer Sponsor Program Leadership Connection series Virtual Lunch and Learns Invesco Cares volunteer events Complimentary coffee and snacks 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution Job Description What you can expect as a data science intern: An introduction to Invesco Real Estate, its employees, history, philosophy, and all aspects of its business divisions by working alongside experienced professionals in their respective specialties. Exposure to the complex real world of data science and analytics, how to navigate data challenges, create useful models, and learn the important skill of explaining data and models to business colleagues. An introduction to private real estate investment, and how data science and analytics is integrated into the process. Key Responsibilities: Working with Data Scientists and Data Analysts to create value out of data. This could include: Data Engineering: Helping with data querying, wrangling, transformations, exploratory data analysis (EDA), and feature discovery. Statistical Modeling: Helping to create machine learning models for various finance & real estate use cases. Data Visualization: Working on graphs, charts, BI tools, or other ways of displaying findings from models and research, ensuring they are useful to our colleagues. Using data to help drive investment strategy. This could mean working on projects that impact: Macroeconomic assumptions Portfolio composition Buy/Hold/Sell decisions Market/Sector convictions And more Complete ad hoc analysis or work on longer term projects. What you get A Launchpad for Your Career - Get ready to build real skills and set yourself up for a future at Invesco (and beyond). Your Own Mentor - You'll be paired with a mentor who's got your back, answers your questions, and helps you navigate your summer. Intern Community - Join a crew of fellow interns to collaborate, share ideas, and get to know-both in and out of the office. Pathway to Future Opportunities - Nail your internship, and you could be eligible for a full-time offer to join our Early Career Program after graduation! Real Experience, Real Impact - Work on meaningful projects, learn from our team, and see what it's like to work at a global investment firm. Minimum Qualifications Currently enrolled in a bachelor's degree program in a quantitative field and be a rising Junior graduating by summer of 2027 Minimum GPA of 3.2 on a 4.0 scale Must be able to create data-driven insights using an analytical programming language (strong preference for Python or R) Coding experience is a must using analytical language Should have a strong desire to learn and grow; data science is an ever-evolving field Critical thinking and creative problem-solving skills are crucial Must be able to work well with a team; being positive and empathetic goes a long way Strong analytical and quantitative abilities, organizational skills, and attention to detail Interest in finance, economics, and capital markets Strong leadership, initiative, and interpersonal skills; entrepreneurial and creative mindset Ability to manage multiple projects concurrently High energy with an ability to work in a fast-paced environment Must be authorized to work in the U.S. on a permanent basis. We do not offer any type of employment-based immigration sponsorship for this program. Invesco will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT). Relocation and housing will not be included if an offer is extended. This opportunity will be based in Dallas, TX. Preferred Qualifications Demonstrated curiosity about real estate, finance, economics, and/or capital markets The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Compensation for this position is $35/hr. Full Time / Part TimeFull time Worker TypeStudent/Intern (Fixed Term) Job Exempt (Yes / No) NoWorkplace Model Pursuant to Invesco's Workplace Policy, employees are expected to comply with the firm's most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other's growth and development. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.

The Role As a Principal Business Analyst, you will partner with a product lead to improve the communications journey for our customers by translating customer and business needs into actionable data solutions. With a holistic understanding of the digital product, this role is defined by the following responsibilities essential for successful outcomes: * Requirements Gathering & Analysis * User Stories and Acceptance Criteria• Legal, Risk, and Compliance Review and Approval * Testing and Validation * Customer Rollout Strategy, Planning, and Execution * Customer Data and Feedback Analysis and Reporting In this pivotal role, you will need to understand how the customer interacts with Fidelity's digital products, articulate the customer journey through visualizations, work with data experts to understand data sources, understand friction points for the customer, collaborate with other experts (product leads, UX/UI teams, technical teams) to explore potential solutions, document clear requirements for the development teams, lead product storytelling to varying audiences, partner with development teams through deployment of the solution, validate the solution during deployment and measure the impact of the deployed solution. The Skills and Expertise You Bring: * Bachelor's degree required * 8+ years of business analysis experience delivering digital experiences to customers. * Strong understanding of the digital product life cycle. * Customer-focused with a passion to solve challenges through a data driven approach. Expertise with Tableau, Power BI etc. is preferred. Familiarity with NPS/CSAT scores, Adobe Analytics is an advantage. * Familiarity with tools like JIRA, Confluence, Asana, Trello for mapping user requirements, process maps and analysis documentation. Able to identify and document dependencies across cross functional teams. * Strong story telling skills, conveying the vision and impact of digital solutions using data and visualization. Familiarity with industry standard design or prototyping tools like MIRO, Mural, Figma, Drawio, LucidChart is required. Experience with Product Analytics (Google Analytics, Pendo) is an advantage. * Conceptual understanding of microservices, database concepts (relational, NoSQL, Snowflake), cloud platforms like AWS, Azure , GCP is an advantage. * Having financial domain knowledge is a plus. * Experience working in an agile team required * An affinity for technology and stay up to date on industry innovations Note: Fidelity will not provide immigration sponsorship for this position The Team This role is aligned to a high impact product area within Fidelity that is focused on building common enterprise solutions for the greater good of our associates and customers' financial lives. We work on building scalable digital products that can be deployed across the enterprise leading to seamless customer experiences. Certifications: Category: Product Management Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

The Role Do you want to join a team focused on developing Next-Gen capabilities in Technology Risk? The Enterprise Technology Risk & Analytics (ETRA) group is seeking a passionate, driven and experienced professional to join the Enterprise Cybersecurity Risk team. This exciting role will include partnering with the various enterprise cybersecurity (ECS) functions to execute second line of defense risk activities such as performing risk assessments, evaluating applicability to external audit, testing controls, and supporting the design and implementation of new controls to mitigate emerging risks. This role will require strong networking and relationship management skills to collaborate with the various ECS teams including Application & Infrastructure Security, Workforce & Identity Management, External & Vendor Defense, Threat Detection and Response, Data Protection & Analytics, Information Security Office, and Fraud Intelligence Unit. The Expertise and Skills You Bring * 4-6 years' relevant work experience in information technology risk, cyber security, controls or audit roles * Experience in fraud risk frameworks a plus * Bachelor's Degree in Computer Science, Technology, or a related field of study preferred * Professional technology and associated risk certifications (CISSP, CISA, CRISC, CISM), Certified risk/fraud examiners (CRE, CFE), and/or Cloud Certification(s) (CCSP, CCSK, AWS) preferred * Experience performing Technology risk assessments, Control assessments or IT Audits or implementing Cybersecurity controls for large scale financial service organizations (cloud, distributed, vendor solutions, mainframe, and network environments) * Demonstrated technical abilities in multiple areas (e.g., technology infrastructure and application controls, cyber security, access management, network and cloud, resiliency, etc.) * Working knowledge of Cloud security and controls and cloud technology environments (AWS/Azure, SaaS, PaaS) * You have a strong knowledge of information technology processes and controls and a comprehensive understanding of risk, quality control and assurance functions. * Your love of solving complex problems, and comfort with ambiguous situations, and your ability to help solution innovative ways to mitigate risk using your advanced analytical and critical thinking skills * Your ability to build and maintain collaborative working relationships with Information Technology and Business personnel to design and assist in the execution of appropriate controls design and monitoring * Your process orientation and understanding of operations and technology enabling you to provide support in the analysis, development and monitoring of controls * Knowledge of Industry standards, frameworks and best practices, such as NIST SP 800-53, COBIT, AICPA Trust Principles, ISO27001, HITRUST is preferred * Knowledge of Governance, Risk, and Compliance (GRC) tools, such as Archer or Open Pages is preferred * Your excellent verbal and written communication skills enabling you to prepare and present recommendations to senior management Note: Fidelity is not providing immigration sponsorship for this position The Team You will report to the Technology Risk leader and work directly with a team of top-notch technology risk associates. The Technology Risk team oversees the management of controls and the mitigation of risk related to the technology environment, systems, and processes across the enterprise. Technology Risk is part of the broader Legal, Risk and Audit group and partners with Corporate Audit, Enterprise Compliance, and Security to protect the interests of our customers, our employees, and Fidelity's brand. You will also work closely with other ETRA Risk teams and Centers of Excellence as well as Fidelity technology and business owners, Operational Risk teams, and Fidelity external auditors and regulators. Certifications: Category: Information Technology Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

The Role We are looking for experienced investors that are highly driven, easy to work with, and passionate about economics, capital markets and investment decision-making to help our advisory and institutional clients build better portfolios. We prefer candidates who were analysts at our client firms and/or asset management firms. * Deliver value to advisors and institutional clients seeking consultation on asset allocation, manager selection, and overall portfolio construction. * Synthesize the best of Fidelity's intellectual capital and incorporate thought leadership into portfolio construction: * Gain a deep understanding of Fidelity's business cycle framework and asset allocation views from our Asset Allocation Research Team (AART). * Absorb manager research and thought leadership from Fidelity Institutional Wealth Adviser (FIWA) to maintain an open architecture investment approach and champion advisor education on topics such as portfolio construction with alternative investments. * Distill investment and market insights and establish a sound grasp of Fidelity's investment approach through quarterly meetings with Fidelity's top portfolio managers. * Advance market commentary, asset class and sector strategy, and macro views from Fidelity's Capital Market Strategy Group (CMSG) * Communicate key findings & actionable guidance in a clear, concise & inspiring manner. * Present at Portfolio Construction Institute events and other client speaking engagements. * Work alongside business partners in investment product & distribution, macro strategy, investment sales, custody & clearing relationship management. The Expertise and Skill You Bring * 5-12 years' relevant work experience. Background in portfolio decision-making, providing investment guidance across multiple asset classes and styles is highly desirable. * CFA Charter holder. * MBA or master's degree preferred. * FINRA Series 7 & 63 licenses required within four months of joining. * Proven investment acumen, with the ability to respectfully challenge others' investment views. * Strong understanding of the mutual fund and ETF landscape. * Dynamic problem solver capable of independently completing complex portfolio analyses. * Ideal candidate will combine outstanding aptitude for tackling the hardest portfolio challenges with unusual grace & persuasiveness. * Strong sales communication & writing skills, including translating complex quantitative investment analysis into relevant, actionable investment solutions. * Developer of positive relationships with select internal & external partners. * Note: Fidelity will not provide immigration sponsorship for this position. The Team The Portfolio Construction Guidance Team (PCG) is a part of the Portfolio Construction Solutions Team within Fidelity Institutional (FI). We work closely with Fidelity's Asset Allocation Research Team (AART) and Fidelity Institutional Wealth Adviser (FIWA), Fidelity's Model Team, and sales and marketing teams. We are responsible for providing portfolio construction insights to our advisory clients. No relocation will be provided for this role. The base salary range for this position is $103,000-211,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications: Series 07 - FINRA, Series 63 - FINRA Category: Investment Operations

Analyst -TA Operations Jersey City, NJ, Westlake, TX, Smithfield, RI The Role: Fidelity Stock Transfer is looking for an Analyst to be part of a team leading our next-generation transfer agent operations. In your capacity, you will help foster productive customer interactions and help solve our customers' business challenges while pairing with our new technology and our passion for excellent customer service. As a transfer agent analyst, you will be part of a cross-functional team helping to map out existing operational processes, articulate customer pain points, identify best practices and together, imagine new ways to manage registered securities. Responsibilities include: * Review and process customer transactions and account inquiries including but not limited to escalations * Comply with all policies and procedures related to all aspects of TA Operations * Ensure quality standards are enforced, met and compliant with regulatory mandates * Ensure all key daily duties are performed timely and accurately * Collaborate with aligning business partners to develop and create written procedures * Ensure all procedures are updated to mitigate process risks * Demonstrate a collaborative mindset aligned with process improvement, efficiencies and risk mitigation * Participate in architectural system design with product, technical and operations teams to ensure proper system build satisfying TA needs * Collaborate and influence outcomes in a large matrix-managed environment and across multiple and diverse groups * Support and lead business initiatives and special projects * Liaise with others to implement corporate strategy * Cross train as needed * Other duties as assigned by management The Expertise and Skills You Bring * College Degree required and/or 7-10 years experience in Financial Service Operations * Tax knowledge, including W-8 validation, information reporting including 1042s, and withholding processes * Strong knowledge of transfer agent operational processes, project management and SEC regulations * Effective written, verbal and listening skills * Strong problem solving and decision-making skills * Proficient in Microsoft office Word, Excel and other basic knowledge of other products within suite * You are highly motivated, learn quickly and perform well under pressure and in a fast-paced environment * You can demonstrate strong communication skills and are client focused * Effective problem solving and decision making * Risk mitigation through policy and procedural understanding * You can multitask and prioritize requests and deliver timely and accurate solutions to clients and shareholders * Building and managing relationships with clients and internal business partners is a priority for you * You can thrive in a team environment and demonstrate a willingness to assist other team members * You bring intellectual curiosity and are committed to continuous learning and personal development * Facilitate and lead new assignments, projects, and activities within the role in the Fidelity community is something you strive for Note: Fidelity is not providing immigration sponsorship for this position The Team We are Fidelity Labs, Fidelity Investments' in-house fintech incubator with a mission to build new businesses to drive growth for Fidelity. We seek to shape the future of our industry by building new products and services to improve the lives of the diverse set of customers, businesses, and financial institutions we serve. Fidelity Labs is a dynamic workplace that combines the best parts of startup life- building from scratch, adapting quickly, and moon-shot ambition-with the scale and stability of an industry leader. We provide a safe space for startup teams to explore new business ideas, quickly test them with customers, and scale the most promising concepts within an existing business unit, or as a new venture. Learn more at labs.fidelity.com. This opportunity is brought to you by Fidelity Labs. The base salary range for this position is $66,000-125,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications: Category: Brokerage Operations

Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: · Medical, Dental and Vision plans that include no-cost and low-cost plan options · Immediate 401(k) matching and vesting · Vehicle purchase and lease discounts plus monthly vehicle allowances · Paid Volunteer Time Off with company donation to a charity of your choice · Tuition reimbursement What to Expect The Associate, Consumer Credit is responsible for underwriting consumer applications from Hyundai, Kia and Genesis Dealers. This position is responsible for making credit decisions that meet acceptable underwriting standards within HCA's policies and procedures as well as adhering to all State and Federal regulatory compliance. All Credit Analyst responsibilities should be handled in an expeditious manner per HCA's KPI's. This position requires flexibility and ability to adapt to a multi-functional departmental structure. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need. What You Will Do 1. Analyze information from credit applications utilizing the four C's of credit to make sound credit decisions based on appropriate authority level, while effectively negotiating the terms and conditions of loan decisions via dealer phone calls or electronic rehash. 2. Balance the demands of Production, Sales Support, Risk, and Quality Assessments while maintaining established SLA's. Participate in team meetings and Calibrations to communicate, share trends, review Policies & Procedures and team goals. 3. Follow up for approvals and pending contracts to increase capture rate and monitor dealer's portfolio. Be well versed in eContract and eRehash processes. Conduct Customer Interviews and investigations when needed to facilitate in credit decisions or assist in the funding process. Coach and assist dealers to resolve funding issues and reduce unclean contracts. 4. Performance Coaching\: Actively participate in coaching and development sessions/trainings to co-create solutions that enhance individual performance and overall department/team performance. 5. Perform all other duties as assigned. What You Will Bring · Minimum 1-year automotive finance experience (Desirable) · Experience with Collections, Funding, Dealer Services, Lease end or Customer Service (Desirable) · Auto finance or related background is preferred · 2 years of experience in fast paced office environment · Experience with Dealer operations or Sales (Desirable) · High school graduate (GED), College Degree preferred · Strong verbal, written and interpersonal skills · Analytical with high attention to detail · Self- starter with excellent time management skills · Well versed on company product offerings, reporting and measurement systems · Ability to negotiate, influence and collaborate both with customers and associates Work Environment Employees in this class are subject to extended periods of sitting, standing, and walking, vision to monitor and moderate noise levels. Work is performed in an office environment. This position requires flexibility with schedule to include weekends, evenings and holidays. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com .