Quality Assurance Specialist jobs at Hyundai Securities

Come join our amazing team and work remote from home! The Retail Document Specialist II is responsible for drawing documents for FHA/VA/USDA and conventional loan products using various document companies and systems for both wet and dry states. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. WHAT YOU'LL DO: Reviews/prepares closing documents for compliance with RESPA/GFE regulations and company policies and procedures. Reviews title policy, appraisal and escrow instructions for correct property address, vesting and legal description Verifies lock and approval information for all loan programs and investors Identifies and resolves discrepancies between the file documents and loan origination system Draws and prepares all loan documents and ensures completeness of file Performs High Cost Test per guidelines. Correspond with title/escrow companies, and internal office staff Maintains highly confidential information concerning loan applicants Assists Operations staff with general support as necessary. Performs other duties as assigned. WHAT YOU'LL NEED: Ability to accurately draw loan documents for Conventional, FHA ,VA and USDA loan programs for wet and dry states Ability to work accurately and efficiently in a fast paced environment Knowledge of and ability to effectively apply current RESPA/GFE regulations Strong organizational skills and ability to work on several tasks simultaneously Strong customer service skills Knowledge of office machines such as computer, copiers, scanners Knowledge of Microsoft suite of products (word, excel, etc.) High School diploma or its equivalent required Previous experience drawing loan documents for Conventional, FHA VA and USDA loan programs for wet and dry states required Automated underwriting system experience preferred Experience working in a paperless environment preferred Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. At RSM, associates work with large and small companies in various industries. They develop strong working relationships with clients built on understanding their businesses and challenges. Associates work on multiple team engagements each year, including several pieces of any particular assignment - not just one part. Working in a mutually respectful team environment helps our associates perform at their best and integrate their career with their personal life. Examples of the candidate's responsibilities include: Understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related GAAP and GAAS issues Developing an understanding of the RSM audit approach and tools Assessing risks and evaluating the client's internal control structure Performing substantive tests and tests of internal controls to identify and resolve accounting or reporting issues Drafting financial statements under prescribed formats Basic Qualifications: Minimum B.A / B.S. degree or equivalent from an accredited university by the time employment commences Accounting major Travel to assigned client locations is required. Must have access to and ability to arrange for use of reliable modes of transportation to those locations Ability to travel up to 25% A minimum 3.0 GPA is preferred Preferred Qualifications: Excellent written and verbal communication skills Strong computer skills, including MS Office Ability to work as an effective member of a team Motivated to work in a fast-paced environment Client focused Ability to multitask At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry-level candidates who require sponsorship now or in the future. This includes individuals who will one day request or require RSM to file or complete immigration-related forms or prepare letters on their behalf in order for them to obtain or continue their work authorization. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $74,800 - $89,250

At RIVO, you will find we recognize hard work and performance, foster a culture of growth, and encourage collaboration across departments. We value the unique skills and experiences that each employee brings to the table, recognizing that this diversity strengthens our company and helps us fulfill our core values: Respect, Integrity, Value, and Opportunity . If you share these same values and are eager to grow both personally and professionally, we encourage you to explore opportunities with us and apply today to join our dynamic team! Just named a 2025 Top Workplace in the Financial Services Industry! Check out our most recent award article by clicking HERE ! Company Benefits Optimal Work-Life Balance: Benefit from a schedule with no evening or weekend work - enjoy your weekends for relaxation and personal time Childcare Support: Receive up to $5,000 annually in childcare reimbursement to ease the balancing act of work and family Stay Fit for Free: Join our FREE weekly group workouts and keep your health and energy levels at their peak Company Events & Social Hours: Enjoy regular happy hours and company-wide events to celebrate achievements and build community with fellow employees Padres Tickets: Catch a Padres game with exclusive access to season long raffle drawings in the RIVO ticket section. Go Padres! Daily Perks: Savor FREE coffee, energy drinks, and snacks - fueling your productivity and satisfaction! Parking & Commute Made Easy: Say goodbye to commuting hassles and high gas prices - enjoy a company-paid parking or MTS pass Dedication Incentives: Opportunity to earn more money with our perfect attendance incentive - your dedication and reliability deserve recognition Generous Time Off: Recharge and live your best life with company paid holidays and PTO each year Comprehensive Health Coverage: Benefit from medical, dental, and vision plans with a 70/30 cost share-because your well-being is our priority Secure Your Future: Take advantage of our 401(k) plan with employer matching to invest in your future with confidence Job Description We are seeking experienced Call Center Quality Assurance Specialists to join our growing team! In this role, you will directly impact our service quality by monitoring agent calls and driving improvements in customer interactions through call reviews and call scorecards. If you're passionate about elevating service standards and making a tangible difference, we want to hear from you! What You'll Do: Conduct objective agent call reviews, including evaluating salesmanship, script adherence, call quality, and product knowledge, and compile final scorecards and performance summaries. Perform internal process audits to ensure accurate loan offers, correct loan rates, and effective application disposition; provide recommendations to enhance process efficiency and user functionality. Utilize software tools like Enthu and Teramind to assess agent efficiency and adherence to procedures, and offer solutions to improve performance and meet production quotas. Analyze and address significant agent errors leading to credit returns and correction notices, collaborating with management to develop strategies to prevent recurrence. Monitor customer complaints and feedback, identify root causes of issues, ensure consistency in consumer experience, and escalate persistent quality concerns for further review. Perform other duties and responsibilities as assigned. Qualifications What We Look For: Prior Quality Assurance experience in a high-volume call center environment or related experience required. High school diploma, GED, or equivalent experience required; Associate's degree in Communication, Business, or related field preferred . Familiarity with speech analytics platforms is strongly preferred. Excellent customer orientation with strong ability to manage call quality and control. Excellent ability to actively listen and maintain a consistent positive customer experience. Strong familiarity quality assurance standards, sales processes, and procedures. Excellent attention to detail, time management, and organizational skills. Excellent verbal and written communication skills. Strong critical thinking skills and the ability to find resourceful resolutions. Extremely reliable and dependable. Proficient in Outlook, and Microsoft Office Suite or related software. Additional Information We offer a comprehensive compensation and benefits package where you will be rewarded based on your performance and recognized for the value you bring to the business. A reasonable estimate of the salary range for this job is $24.00 to $29.00. Individual salaries within those ranges takes into account the wide range of factors that are considered in making compensation decisions including but not limited to education; experience and training; licensure and certifications; knowledge and skill sets; and other business and organizational needs. RIVO Holdings, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, disability, age (40 years old or older) and genetic information (including family medical history), past or present military or veteran status, or any other characteristic protected by applicable law.

At RIVO, you will find we recognize hard work and performance, foster a culture of growth, and encourage collaboration across departments. We value the unique skills and experiences that each employee brings to the table, recognizing that this diversity strengthens our company and helps us fulfill our core values: Respect, Integrity, Value, and Opportunity. If you share these same values and are eager to grow both personally and professionally, we encourage you to explore opportunities with us and apply today to join our dynamic team! Just named a 2025 Top Workplace in the Financial Services Industry! Check out our most recent award article by clicking HERE! Company Benefits Optimal Work-Life Balance: Benefit from a schedule with no evening or weekend work - enjoy your weekends for relaxation and personal time Childcare Support: Receive up to $5,000 annually in childcare reimbursement to ease the balancing act of work and family Stay Fit for Free: Join our FREE weekly group workouts and keep your health and energy levels at their peak Company Events & Social Hours: Enjoy regular happy hours and company-wide events to celebrate achievements and build community with fellow employees Padres Tickets: Catch a Padres game with exclusive access to season long raffle drawings in the RIVO ticket section. Go Padres! Daily Perks: Savor FREE coffee, energy drinks, and snacks - fueling your productivity and satisfaction! Parking & Commute Made Easy: Say goodbye to commuting hassles and high gas prices - enjoy a company-paid parking or MTS pass Dedication Incentives: Opportunity to earn more money with our perfect attendance incentive - your dedication and reliability deserve recognition Generous Time Off: Recharge and live your best life with company paid holidays and PTO each year Comprehensive Health Coverage: Benefit from medical, dental, and vision plans with a 70/30 cost share-because your well-being is our priority Secure Your Future: Take advantage of our 401(k) plan with employer matching to invest in your future with confidence Job Description We are seeking experienced Call Center Quality Assurance Specialists to join our growing team! In this role, you will directly impact our service quality by monitoring agent calls and driving improvements in customer interactions through call reviews and call scorecards. If you're passionate about elevating service standards and making a tangible difference, we want to hear from you! What You'll Do: Conduct objective agent call reviews, including evaluating salesmanship, script adherence, call quality, and product knowledge, and compile final scorecards and performance summaries. Perform internal process audits to ensure accurate loan offers, correct loan rates, and effective application disposition; provide recommendations to enhance process efficiency and user functionality. Utilize software tools like Enthu and Teramind to assess agent efficiency and adherence to procedures, and offer solutions to improve performance and meet production quotas. Analyze and address significant agent errors leading to credit returns and correction notices, collaborating with management to develop strategies to prevent recurrence. Monitor customer complaints and feedback, identify root causes of issues, ensure consistency in consumer experience, and escalate persistent quality concerns for further review. Perform other duties and responsibilities as assigned. Qualifications What We Look For: Prior Quality Assurance experience in a high-volume call center environment or related experience required. High school diploma, GED, or equivalent experience required; Associate's degree in Communication, Business, or related field preferred. Familiarity with speech analytics platforms is strongly preferred. Excellent customer orientation with strong ability to manage call quality and control. Excellent ability to actively listen and maintain a consistent positive customer experience. Strong familiarity quality assurance standards, sales processes, and procedures. Excellent attention to detail, time management, and organizational skills. Excellent verbal and written communication skills. Strong critical thinking skills and the ability to find resourceful resolutions. Extremely reliable and dependable. Proficient in Outlook, and Microsoft Office Suite or related software. Additional Information We offer a comprehensive compensation and benefits package where you will be rewarded based on your performance and recognized for the value you bring to the business. A reasonable estimate of the salary range for this job is $24.00 to $29.00. Individual salaries within those ranges takes into account the wide range of factors that are considered in making compensation decisions including but not limited to education; experience and training; licensure and certifications; knowledge and skill sets; and other business and organizational needs. RIVO Holdings, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, disability, age (40 years old or older) and genetic information (including family medical history), past or present military or veteran status, or any other characteristic protected by applicable law.

Apply now Work Type: Office Working Employment Type: Permanent : Key Responsibilities Strategy * Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCC controls. Business * Produce quality QCO review output - Undertake a broad range of QCO reviews of FCSO Risk Irrelevant closures with appropriately calibrated error classification. Ensuring that all reviews are completed to a high standard, in line with internal timelines and in line with AAA and FCC Policy and Procedures Processes * Publish quality control results and lead discussions with the investigative teams to highlighted identified exceptions and thematic trends, if any * Adhere to expected deadlines as stated in the DOI's through proper work-flow planning with existing resources and recommend appropriate process/DOI changes where required * Participate in weekly/bi-weekly/monthly business meeting as required and provide an update on the QCO results as required to the forum. People & Talent * Provide leadership, management and coaching to direct reports to ensure they are highly engaged and performing to their potential. * Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. * Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. * Collaborate with training teams to input to training curriculum to support closing of capability gaps. * Ensure the respective team is adequately resourced and staffed by an appropriate number of competent staff sufficiently independent to perform duties objectively, to support sustainable business growth and address financial crime risks. * Ensure staff in the respective team have clearly articulated and well understood roles and responsibilities through meaningful and accurate job descriptions. Risk Management * Inform senior management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased. * Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management. * QC outcome including supervisory checks to be shared with OR testing team for performance of CST/KCI Governance * Propose control improvements, enhancements and simplifications where appropriate. * Be accountable for identification and escalation of potential risks and issues to senior management through appropriate governance channels and the Quality Control Outcome framework. * In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure senior management are informed and that actions are taken quickly to remediate and/or activities are ceased. * Collate, analyse and and identify key thematic trends in QCO results and report/assist in reporting to senior management and relevant governance/risk committees. Assist in reporting of QCO of key regulatory/audit action items, if any. * Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and thus drive remediation action within the FCC function. Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders * FCC Controls representatives in group and country. * FCSO processing teams * Internal and External reviewers Other Responsibilities * Embed Here for good and Group's brand and values in India/ OPS FCSO Reg Ctrl&Risk Mgt/ FCSO QCO, Bangalore; Perform other responsibilities assigned under Gr Qualifications * Education-Bachelors degree * Certifications-Acams preferred but not required * Languages-Excellent communication in english (articulation and writing).] Skills and Experience * Compliance Policies and Standards * Compliance Advisory * Compliance Review and FCC Assurance * Surveillance (including Screening and Monitoring) * Compliance Risk Assessment About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *

Bastian Solutions is seeking a Software QA Professional to create and execute test plans on custom developed software. This person will work in either Louisville, KY or the new headquarters in Noblesville, IN. The Quality Assurance team is the primary proponent for all quality assurance programs affecting Bastian Software Solutions (BSS). The QA Professional is integral in supporting the QA group to perform quality testing for existing, modified, and custom software to be implemented for BSS's clients, as well as leading other process improvement initiatives. This person manages the development of complete test plans as well as conducts quality, stress, regression and load tests for software programs developed at BSS and Bastian India. The QA Professional will oversee or perform complete validation ensuring that all software modules meet functional specifications, software design documents, and end user requirements. Job Functions Database Analysis. Performs backend database validation in Microsoft SQL Server or Oracle, including validating queries, updates, stored procedures, maintenance plans, data migration, and triggers. Requirements Analysis. Analyzes project requirements from specifications, maps test cases to requirements and designs test coverage plan. Test Case Management. Develops, documents, and maintains functional test cases and other test artifacts like test data, data validation, and automated scripts to validate all project requirements are fulfilled. Test Plan Management. Holds and facilitates test plan/case reviews with cross-functional team members. Creates and executes User Acceptance Test plans with project team. Software Testing. Executes and evaluates manual and automated test cases and records test results. Issue Management. Identifies any potential quality issues per defined process and escalates high priority quality issues immediately to project team and management. Defect Management. Isolates, replicates, documents, and reports root cause defects and verifies defect fixes. Environment Management. Creates and maintains virtual machines for the customers whose programs are being tested. The analyst is responsible for maintaining synchronized environments and documenting changes. Software Installation. Installs software promotes on test environments, performs needed configurations, and ensures that the program performs correctly. When called upon, may also help project managers to do the same thing in production environments. Software Configuration. Understands the available configurations and is able to set and test appropriately for the project and test case being performed. Travel Requirements 15% overnight travel (Travel expenses paid by Bastian Solutions) Must maintain a valid driver's license Preferred Skills and Required Qualifications Must be eligible to work in the USA long term without sponsorship. Bachelor's Degree in Computer Science, Engineering, or related field. 2+ years of relevant QA technical experience Ability to write and execute SQL Queries Ability to manipulate data in a SQL database Previous experience writing test cases Troubleshooting knowledge with custom software Excellent problem solving capability (business and technical) Enjoys working in the software development and automation technology field (very computer literate) Strong quality control, quality assurance and computer skills including: TFS, manual and automated testing tools, and various Databases (SQL Server and Oracle). To learn more about us, click the following link - ******************************************* About Bastian Bastian Solutions, a Toyota Advanced Logistics company, is an independent material handling and robotics system integrator providing automated solutions for distribution, manufacturing, and order fulfillment centers around the world. Our team specializes in consulting, system design, project management, maintenance, and installation, while sourcing the best equipment and automation technology. We take great pride in providing exceptional service and flexibility to our customers. In addition to exciting work at a growing company, we offer the following benefits: Health, Dental, and Vision Insurance 401(k) Retirement Plan with a company match Vacation/Holiday Pay Tuition Reimbursement Flexible Work Schedules Volunteer Work Professional Associations, Conferences and Subscriptions Company Meetings & Events Bastian Solutions does not work outside recruiting agencies. No solicitation phone calls please.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Quality Assurance Specialist role monitors and evaluates call, email, and text interactions between representatives and customers to identify areas of improvement and provide actionable feedback to various departments to enhance performance and maintain a high level of service standards, as well as report on account documentation, adherence to company policies, and compliance.Essential Job Duties & Responsibilities: Perform call, text, and email monitoring for various departments and provide professionally written, actionable feedback and information as it pertains to the improvement of performance, procedures, compliance, and customer experience Deliver professionally written reviews, reports, and information as they pertain to various departments and the company's quality assurance needs Participate in quality calibration and ongoing quality assurance training Assist and back up with other duties, as assigned Required Skills, Knowledge & Abilities: Conscientious and focused listening and reading skills with strong attention to detail Analytical and problem-solving skills, and the use of good judgment Ability to identify and provide professionally written actionable feedback Effectively and professionally communicate verbally and in writing, including notation Commitment to supporting the growth and development of evaluated representatives Ability to adapt quickly to changing priorities and environments in a fast-paced setting Effective time management, and the ability to meet targets within a specific timeline Excellent interpersonal, facilitation, and relationship management skills Ability to work independently with general direction and be self-motivated Compensation: $19.50 per hour Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Quality Assurance Specialist role monitors and evaluates call, email, and text interactions between representatives and customers to identify areas of improvement and provide actionable feedback to various departments to enhance performance and maintain a high level of service standards, as well as report on account documentation, adherence to company policies, and compliance. Essential Job Duties & Responsibilities: * Perform call, text, and email monitoring for various departments and provide professionally written, actionable feedback and information as it pertains to the improvement of performance, procedures, compliance, and customer experience * Deliver professionally written reviews, reports, and information as they pertain to various departments and the company's quality assurance needs * Participate in quality calibration and ongoing quality assurance training * Assist and back up with other duties, as assigned Required Skills, Knowledge & Abilities: * Conscientious and focused listening and reading skills with strong attention to detail * Analytical and problem-solving skills, and the use of good judgment * Ability to identify and provide professionally written actionable feedback * Effectively and professionally communicate verbally and in writing, including notation * Commitment to supporting the growth and development of evaluated representatives * Ability to adapt quickly to changing priorities and environments in a fast-paced setting * Effective time management, and the ability to meet targets within a specific timeline * Excellent interpersonal, facilitation, and relationship management skills * Ability to work independently with general direction and be self-motivated * Bilingual Spanish/English required Compensation: $19.50 per hour Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Quality Assurance Specialist role monitors and evaluates call, email, and text interactions between representatives and customers to identify areas of improvement and provide actionable feedback to various departments to enhance performance and maintain a high level of service standards, as well as report on account documentation, adherence to company policies, and compliance. Essential Job Duties & Responsibilities: * Perform call, text, and email monitoring for various departments and provide professionally written, actionable feedback and information as it pertains to the improvement of performance, procedures, compliance, and customer experience * Deliver professionally written reviews, reports, and information as they pertain to various departments and the company's quality assurance needs * Participate in quality calibration and ongoing quality assurance training * Assist and back up with other duties, as assigned Required Skills, Knowledge & Abilities: * Conscientious and focused listening and reading skills with strong attention to detail * Analytical and problem-solving skills, and the use of good judgment * Ability to identify and provide professionally written actionable feedback * Effectively and professionally communicate verbally and in writing, including notation * Commitment to supporting the growth and development of evaluated representatives * Ability to adapt quickly to changing priorities and environments in a fast-paced setting * Effective time management, and the ability to meet targets within a specific timeline * Excellent interpersonal, facilitation, and relationship management skills * Ability to work independently with general direction and be self-motivated Compensation: $19.50 per hour Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Bastian Solutions is seeking a Software QA Professional to create and execute test plans on custom developed software. This person will work in either Louisville, KY or the new headquarters in Noblesville, IN. The Quality Assurance team is the primary proponent for all quality assurance programs affecting Bastian Software Solutions (BSS). The QA Professional is integral in supporting the QA group to perform quality testing for existing, modified, and custom software to be implemented for BSS's clients, as well as leading other process improvement initiatives. This person manages the development of complete test plans as well as conducts quality, stress, regression and load tests for software programs developed at BSS and Bastian India. The QA Professional will oversee or perform complete validation ensuring that all software modules meet functional specifications, software design documents, and end user requirements. Job Functions Database Analysis. Performs backend database validation in Microsoft SQL Server or Oracle, including validating queries, updates, stored procedures, maintenance plans, data migration, and triggers. Requirements Analysis. Analyzes project requirements from specifications, maps test cases to requirements and designs test coverage plan. Test Case Management. Develops, documents, and maintains functional test cases and other test artifacts like test data, data validation, and automated scripts to validate all project requirements are fulfilled. Test Plan Management. Holds and facilitates test plan/case reviews with cross-functional team members. Creates and executes User Acceptance Test plans with project team. Software Testing. Executes and evaluates manual and automated test cases and records test results. Issue Management. Identifies any potential quality issues per defined process and escalates high priority quality issues immediately to project team and management. Defect Management. Isolates, replicates, documents, and reports root cause defects and verifies defect fixes. Environment Management. Creates and maintains virtual machines for the customers whose programs are being tested. The analyst is responsible for maintaining synchronized environments and documenting changes. Software Installation. Installs software promotes on test environments, performs needed configurations, and ensures that the program performs correctly. When called upon, may also help project managers to do the same thing in production environments. Software Configuration. Understands the available configurations and is able to set and test appropriately for the project and test case being performed. Travel Requirements 15% overnight travel (Travel expenses paid by Bastian Solutions) Must maintain a valid driver's license Preferred Skills and Required Qualifications Must be eligible to work in the USA long term without sponsorship. Bachelor's Degree in Computer Science, Engineering, or related field. 2+ years of relevant QA technical experience Ability to write and execute SQL Queries Ability to manipulate data in a SQL database Previous experience writing test cases Troubleshooting knowledge with custom software Excellent problem solving capability (business and technical) Enjoys working in the software development and automation technology field (very computer literate) Strong quality control, quality assurance and computer skills including: TFS, manual and automated testing tools, and various Databases (SQL Server and Oracle). To learn more about us, click the following link - ******************************************* About Bastian Bastian Solutions, a Toyota Advanced Logistics company, is an independent material handling and robotics system integrator providing automated solutions for distribution, manufacturing, and order fulfillment centers around the world. Our team specializes in consulting, system design, project management, maintenance, and installation, while sourcing the best equipment and automation technology. We take great pride in providing exceptional service and flexibility to our customers. In addition to exciting work at a growing company, we offer the following benefits: Health, Dental, and Vision Insurance 401(k) Retirement Plan with a company match Vacation/Holiday Pay Tuition Reimbursement Flexible Work Schedules Volunteer Work Professional Associations, Conferences and Subscriptions Company Meetings & Events Bastian Solutions does not work outside recruiting agencies. No solicitation phone calls please.

Job Description We are looking for a Doc Prep Specialist to join our Team!! can be filled in either the Columbia, Greenville , Florence or Charleston, SC Market! ** At First Reliance Bank, our Loan Administration Team is responsible for complex, specialized technical tasks, problem-solving, and troubleshooting to ensure a seamless closing. We pride ourselves in delivering a high level of accuracy in task completion, timely responses, and superior service. This is vital to ensure internal and external customer service, compliance with Regulations, and First Reliance Bank policies and procedures. We are community leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. Document Prep Specialist Duties and Responsibilities: Doc Prep/Loan Closings: Document preparation for all real-estate loans including renewals and modification Preparing Early Disclosures within the defined regulatory time limits Review Closing Disclosures (CD) and Loan Estimates (LE) on TRID loans Monitor applications and closing dates to ensure all are documents are prepared on time Thoroughly understand loan documentation along with compliance and regulatory guidelines Schedule closings with attorneys and work with paralegals to make sure all items are complete Responsible for financial statement tracking/Updating Responsible for uploading loans to core (RE) Responsible for funding loans via cross-apps and assigning collateral tracking to each loan (All loans) Demonstrate proper application of compliance regulation Adhere to all internal and regulatory guidelines Identifying areas of weakness in our processes and research solutions Provide daily assistance to lenders with respect to the credit policy and lending tools Confirms loans that are eligible and pledged to FHLBank conform to their requirements and are coded appropriately QC of all RE and non-RE loans post-closing. Post-closing review of closed loans to make sure everything is accurate, and all docs received Complete all compliance-based training prior to deadlines Demonstrate collaborative leadership and cross-department communications and coordination Assist/train other team members as needed Document Prep Specialist Requirements and Qualifications: High school degree 3-5 years of experience in financial service industry in operational role and/or Extensive knowledge of commercial and consumer real estate loan documentation and servicing requirements. Advanced knowledge of Jack Henry Xperience and LaserPro along with other software such as MS Outlook, Excel and Word. Good understanding of consumer and business lending activities including products and services. Understand and carry out assigned duties effectively with limited supervision. Ability to constructively and objectively handle stressful situations and individuals. Excellent communication, customer service, interpersonal skills. Knowledge of loan policy and procedures

We are looking for a Doc Prep Specialist to join our Team!! can be filled in either the Columbia, Greenville, Florence or Charleston, SC Market! At First Reliance Bank, our Loan Administration Team is responsible for complex, specialized technical tasks, problem-solving, and troubleshooting to ensure a seamless closing. We pride ourselves in delivering a high level of accuracy in task completion, timely responses, and superior service. This is vital to ensure internal and external customer service, compliance with Regulations, and First Reliance Bank policies and procedures. We are community leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. Document Prep Specialist Duties and Responsibilities: Doc Prep/Loan Closings: * Document preparation for all real-estate loans including renewals and modification * Preparing Early Disclosures within the defined regulatory time limits * Review Closing Disclosures (CD) and Loan Estimates (LE) on TRID loans * Monitor applications and closing dates to ensure all are documents are prepared on time * Thoroughly understand loan documentation along with compliance and regulatory guidelines * Schedule closings with attorneys and work with paralegals to make sure all items are complete * Responsible for financial statement tracking/Updating * Responsible for uploading loans to core (RE) * Responsible for funding loans via cross-apps and assigning collateral tracking to each loan (All loans) * Demonstrate proper application of compliance regulation * Adhere to all internal and regulatory guidelines * Identifying areas of weakness in our processes and research solutions * Provide daily assistance to lenders with respect to the credit policy and lending tools * Confirms loans that are eligible and pledged to FHLBank conform to their requirements and are coded appropriately * QC of all RE and non-RE loans post-closing. Post-closing review of closed loans to make sure everything is accurate, and all docs received * Complete all compliance-based training prior to deadlines * Demonstrate collaborative leadership and cross-department communications and coordination * Assist/train other team members as needed Document Prep Specialist Requirements and Qualifications: * High school degree * 3-5 years of experience in financial service industry in operational role and/or * Extensive knowledge of commercial and consumer real estate loan documentation and servicing requirements. * Advanced knowledge of Jack Henry Xperience and LaserPro along with other software such as MS Outlook, Excel and Word. * Good understanding of consumer and business lending activities including products and services. * Understand and carry out assigned duties effectively with limited supervision. * Ability to constructively and objectively handle stressful situations and individuals. * Excellent communication, customer service, interpersonal skills. * Knowledge of loan policy and procedures

1.Should have 3 years of technical knowledge about working on GIS / Navigation 2.Top-level editing proficiency. 3.Strong imagery analysis skills. 4.High level of attention to detail. 5.Ability to learn and navigate Map Standards documentation. 6.Ability to learn and navigate Data Management Systems. 7.Strong Written Communication Skills. 8.Passionate about Quality 9.Should work 5 days in office 10.Should complete the client specific training and certification Salary Range: $40,000 - $50,000 per year #LI-AS3

Job Details Strongsville OH - Strongsville, OH Post ClosingDescription This Final Documents Specialist is responsible for processing incoming final documents, keeping the loan operating system updated with final document receipt and shipment dates, monitoring reports daily and following up with title agents to ensure timely delivery to investors. At UHM, we understand diversity comes in many different forms. It's our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value diversity, educate on equity, and create inclusive partner opportunities to ensure that you know #UBelongAtUHM! DUTIES & RESPONSIBILITIES Receive, review, and image original documents Send documents to the appropriate end investor Maintain investor final document reports Ensure the accuracy of all final documents and make corrections as necessary Responsible for assisting with other post-closing functions such as release requests, assignments, and transfers Follow up with title agents for overdue final documents Other duties as assigned Qualifications EDUCATION & EXPERIENCE High school diploma or equivalent Previous closing or title experience preferred SKILLS REQUIRED Excellent verbal and written communication skills Proficient in Microsoft Office Able to work well in a group or individually Detail-oriented Ability to multi-task This employer participates in E-Verify. If hired, the employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Union Home Mortgage Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join Mercantile Bank as a Full-Time Commercial Documentation Review Specialist I and immerse yourself in an innovative environment that values collaboration and problem-solving. Located in Kentwood, MI, this onsite position (after the training period of at least 90 days, there is an opportunity to work from home 1-2 days per week) offers an opportunity to work closely with a dynamic team dedicated to customer-centric solutions. You'll play a vital role in ensuring excellence in documentation processes while contributing to the overall efficiency of our operations. Every day presents a new challenge, allowing you to utilize your analytical skills in a fast-paced, energetic setting. You'll have the chance to grow professionally while driving the success of the bank, surrounded by colleagues who are all committed to integrity and accountability. Be part of a culture that encourages forward-thinking and inclusivity, where your contributions directly impact our customer's satisfaction and the bank's success. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. Take the next step in your career with Mercantile Bank and bring your expertise to our thriving community. Who are we? An Introduction Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. What's your day like? As a Full-Time Commercial Documentation Review Specialist I at Mercantile Bank in Kentwood, MI, you will play a pivotal role in ensuring the integrity of our commercial loan processes. Your primary responsibility will be to conduct thorough quality reviews of loan documentation and supporting due diligence, ensuring compliance with loan approvals and applicable legal and regulatory guidelines. You will perform both post- and pre-closing reviews, verifying that all documents are accurate, complete, and consistent with our established credit policies. In this customer-centric position, you will provide exceptional support to internal departments by resolving inquiries and identifying discrepancies. Additionally, you will act as a consultant to lenders, guiding them on documentation and recording questions, all while adhering to strict health and safety protocols. Your commitment to excellence will contribute significantly to maintaining the bank's high-performance standards and ensuring customer satisfaction. Does this sound like you? To excel as a Full-Time Commercial Documentation Review Specialist I at Mercantile Bank, you will need a solid foundation of skills and experience. Candidates should possess 1-3 years of experience in commercial or residential loan documentation, or relevant experience from a commercial title insurance company or as a paralegal in a banking-focused law firm. A comprehensive understanding of legal and regulatory matters, along with perfection and recording requirements, is essential. Strong analytical skills are crucial, enabling you to assess documentation and identify inconsistencies effectively. Attention to detail is paramount for ensuring all prepared documents are accurate and compliant with lending policies. Additionally, the ability to calculate loan amortization will support your review processes. Proficiency in various software and tracking systems will facilitate your duties, ensuring that exceptions and deficiencies are promptly addressed while maintaining the bank's commitment to excellence and customer satisfaction. Knowledge and skills required for the position are: * Knowledge of legal and regulatory matters, perfection/recording requirements. * At least 1-3 years' experience with commercial or residential loan documentation, or experience working at a commercial title insurance company, or paralegal in a law firm specializing in banking. * Above average analytical skills * Ability to calculate loan amortization * High attention to detail * A personal mobile device is required for system sign in and emergency procedures Our team needs you! If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!

Job Description Join Mercantile Bank as a Full-Time Commercial Documentation Review Specialist I and immerse yourself in an innovative environment that values collaboration and problem-solving. Located in Kentwood, MI, this onsite position (after the training period of at least 90 days, there is an opportunity to work from home 1-2 days per week) offers an opportunity to work closely with a dynamic team dedicated to customer-centric solutions. You'll play a vital role in ensuring excellence in documentation processes while contributing to the overall efficiency of our operations. Every day presents a new challenge, allowing you to utilize your analytical skills in a fast-paced, energetic setting. You'll have the chance to grow professionally while driving the success of the bank, surrounded by colleagues who are all committed to integrity and accountability. Be part of a culture that encourages forward-thinking and inclusivity, where your contributions directly impact our customer's satisfaction and the bank's success. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. Take the next step in your career with Mercantile Bank and bring your expertise to our thriving community. Who are we? An Introduction Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities. What's your day like? As a Full-Time Commercial Documentation Review Specialist I at Mercantile Bank in Kentwood, MI, you will play a pivotal role in ensuring the integrity of our commercial loan processes. Your primary responsibility will be to conduct thorough quality reviews of loan documentation and supporting due diligence, ensuring compliance with loan approvals and applicable legal and regulatory guidelines. You will perform both post- and pre-closing reviews, verifying that all documents are accurate, complete, and consistent with our established credit policies. In this customer-centric position, you will provide exceptional support to internal departments by resolving inquiries and identifying discrepancies. Additionally, you will act as a consultant to lenders, guiding them on documentation and recording questions, all while adhering to strict health and safety protocols. Your commitment to excellence will contribute significantly to maintaining the bank's high-performance standards and ensuring customer satisfaction. Does this sound like you? To excel as a Full-Time Commercial Documentation Review Specialist I at Mercantile Bank, you will need a solid foundation of skills and experience. Candidates should possess 1-3 years of experience in commercial or residential loan documentation, or relevant experience from a commercial title insurance company or as a paralegal in a banking-focused law firm. A comprehensive understanding of legal and regulatory matters, along with perfection and recording requirements, is essential. Strong analytical skills are crucial, enabling you to assess documentation and identify inconsistencies effectively. Attention to detail is paramount for ensuring all prepared documents are accurate and compliant with lending policies. Additionally, the ability to calculate loan amortization will support your review processes. Proficiency in various software and tracking systems will facilitate your duties, ensuring that exceptions and deficiencies are promptly addressed while maintaining the bank's commitment to excellence and customer satisfaction. Knowledge and skills required for the position are: Knowledge of legal and regulatory matters, perfection/recording requirements. At least 1-3 years' experience with commercial or residential loan documentation, or experience working at a commercial title insurance company, or paralegal in a law firm specializing in banking. Above average analytical skills Ability to calculate loan amortization High attention to detail A personal mobile device is required for system sign in and emergency procedures Our team needs you! If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you! Job Posted by ApplicantPro

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Final Documents Specialist performs a formal review and inspection of all trailing loan documents to ensure accuracy and completeness within the designated time frame. This position follows up via phone or email on pending documents along with recording (check-in) documents and comments into the database as they are received. The Final Documents Specialist manages a working pipeline of loans, monitors reports to track outstanding documents and files, and retrieves documents as necessary and ship to destination. This position performs audit on documents received and captures required data elements and comments in the LOS system. Job Responsibilities: * Receive incoming trailing documents through various mail sources, opens and preps for imaging, scans documents into LOS system and identifies Investor on the loan for determination of mailing the trailing document to the investor. * Perform data entry in LOS system marking document as received, and enter date shipped to the Investor of record. * Pull reports from LOS system to identify the aged trailing documents currently outstanding with investors. * Monitor aged trailing documents in an active pipeline. * Perform follow-ups with settlement companies and attorneys' offices to obtain aged missing documents outstanding for delivery to the Investors. * Obtain Certified True Copies of Mortgage/Deed of Trust from County Recorder Offices and/or final Title Policy copies from settlement agents or attorney's offices when determined that the document has been lost or aged. * Prepare Scrivener's Affidavits and assignments as needed and have signed by the Executive Team for recording. * Monitor and answer general questions being received in the Final Docs Team e-mail box. * Perform weekly reviews of trailing documents received that were not sold to an investor at time of receipt to determine if an Investor has been assigned for delivery of the trailing documents received. * Work with Investors, Internal departments, and settlement/attorney offices to cure defects found in the Mortgage/Deed of Trust or Final Title Policy including re-recording if needed. Qualifications and Skills: * High School Diploma or equivalent. * 1 year of residential mortgage experience. * Experience with Mortgage Loan documents and title work, preferred. * Excellent customer service skills. * Knowledge of Ellie Mae Encompass 360. * Proficient in Microsoft Word and Excel. * Must be able to stand for long periods of time and lift up to 25lbs. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both performing and non-performing mortgage loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers aren't loan numbers - they're homeowners. Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up. Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a Document Specialist to join our team! Reporting to AVP, Document Management, this position processes loan documents, ensuring accuracy, completeness, and compliance with established procedures. The role collaborates with internal teams to organize, catalog, and maintain documents, contributing to efficient workflows and timely retrieval when needed. This position requires a high attention to detail to verify the accuracy of information and research document-related inquiries. This position requires a strong understanding of document management practices, a keen eye for detail, effective communication skills, and the ability to work effectively in a collaborative environment. The Document Specialist is expected to contribute toward identifying and recommending process improvements with the goal to positively impact document management operations. Qualifications include: * Bachelor's degree in Business or related field (or equivalent combination of years of experience with High School diploma/GED) required * 1+ years' experience in mortgage document management roles required * 1+ years' experience in mortgage servicing required * Previous experience working in a fast-paced work environment * Strong customer service skills * Working knowledge of Microsoft Office products (Excel, Word, and PowerPoint) * Strong verbal and written communication skills * Strong interpersonal skills * Demonstrated analytical skills and problem-solving abilities * Solid decision-making skills with the ability to appropriately exercise good judgment * Strong time management skills * Ability to work effectively in a fast-paced, dynamic environment * Customer service/ client orientation * Results Orientation * Strong attention to detail; strong compliance orientation * Flexible, open to change, and able to learn new things quickly * Collaborative work style; ability to work effectively with others * Self-directed; ability to proactively ask questions and surface issues/ concerns * Professional maturity, integrity, and the ability to maintain confidential data and information Submit Your Resume to Learn More Featured Benefits * Medical, Dental and Vision Insurance * Company Paid Life Insurance * Disability Insurance * Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays * Wellness Initiatives * Employee Assistance Program Compensation * The hiring range for this position is between $19.85-$22.58 per hour * This position is eligible for an annual discretionary bonus The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders. At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to *********************

Homeward is rearchitecting the delivery of health and care in partnership with communities everywhere, starting in rural America. Today, 60 million Americans living in rural communities are facing a crisis of access to care. In the U.S. healthcare system, rural Americans experience significantly poorer clinical outcomes. This trend is rapidly accelerating as rural hospitals close and physician shortages increase, exacerbating health disparities. In fact, Americans living in rural communities suffer a mortality rate 23 percent higher than those in urban communities, in part because of the lack of access to quality care. Our vision is care that enables everyone to achieve their best health. So, we're creating a new healthcare delivery model that is purpose-built for rural America and directly addresses the issues that have historically limited access and quality. Homeward supports Medicare-eligible beneficiaries by partnering with health plans, providers, and communities to align incentives - taking full financial accountability for clinical outcomes and the total cost of care across rural counties. As a public benefit corporation and Certified B Corp™, Homeward's mission and business model are aligned to address the healthcare, economic, and demographic challenges that make it challenging for rural Americans to stay healthy. Our Homeward Navigation™ platform uses advanced analytics to connect members to the right care and local resources that address social determinants of health and improve holistic health outcomes. Since many rural communities lack adequate clinical capacity, Homeward also employs care teams that supplement local practices and reach people who cannot otherwise access care. Homeward is co-founded by a leadership team that defined and delivered Livongo's products, and backed most recently by a $50 million series B co-led by Arch Ventures and Human Capital, with participation from General Catalyst for a total of $70 million in funding. With this leadership team and funding, Homeward is committed to bringing high-quality healthcare to rural communities in need. The Opportunity The Clinical Documentation Specialist supports providers by managing chart preparation, referral processing, and other administrative tasks. This centralized role ensures that providers have accurate and complete patient information to deliver effective, efficient care while streamlining operational workflows. What You'll Do Pre-Visit Chart Preparation Review and prepare charts for upcoming appointments. Gather and verify data from EMRs and external sources. Document patient preferences for care teams, labs, and specialists. Perform final quality checks to ensure charts meet documentation requirements within specified timeframe. Consent Form Management Process and upload consent forms daily across multiple systems. Respond to real-time consent form requests from clinical and engagement team members Ensure all forms are properly documented and accessible in the member's chart. Administrative Support and Referral Management Process referrals, verify insurance, obtain prior authorizations, and track status. Ensure referrals are completed, follow-ups conducted, and results routed back to providers. Monitor referral outcomes and ensure results are routed back to the ordering provider. What You Bring Bachelor's degree preferred; candidates who have completed a Medical Assistant or equivalent program will also be considered. 2+ years of experience in administrative healthcare roles, such as care coordination or clinical documentation management. Proficiency in EMR systems. Strong organizational and multitasking abilities with attention to detail. Effective communication skills for real-time coordination with providers and care teams. Familiarity with referral workflows, insurance policies, and patient consent processes. What Shapes Our Company Deep commitment to one another, the people and communities we serve, and to care that enables everyone to achieve their best health Compassion and empathy Curiosity and an eagerness to listen Drive to deliver high-quality experiences, clinical care, and cost-effectiveness Strong focus on sustainability of our business and scalability of our services, to maximize our reach and impact Nurturing a diverse workforce, with a wide range of backgrounds, experiences, and points of view Taking our mission and business seriously, but not taking ourselves too seriously- having fun as we build! Benefits Competitive salary and equity grant Comprehensive benefits package including medical, dental & vision insurance with 100% of monthly premium covered for employees Generous Paid Time Off Company-sponsored 401k plan The base salary range for this position is $22 to $28 hourly. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, location, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Homeward Health. This role is eligible for an annual bonus, stock options, as well as a comprehensive benefits package. At Homeward, a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you have yet to gain experience in the areas detailed above, we hope you will share your unique background with us in your application and how it can be additive to our teams. Homeward is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Homeward is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. #LI-KB1